CREDIT BUREAU SINGAPORE



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CREDIT BUREAU SINGAPORE Credit Bureau Screening Investment Management Association of Singapore 29 June 2011 25 CBS Members The only consumer bureau in Singapore with the most comprehensive full-industry uploads of 8 million payment performance accounts data

Authentication and Consent Under MAS regulation, it is CBS responsibility to ensure your banking data is not compromised. The applicant must be authenticated by CBS or authorized staff by submitting ID document in person or via online platform with SingPass ID log-in. Explicit consent has to be sought prior to any release of credit information to a third party upon the completion of necessary authentication. Consumers Access CBS CBS Office Office 62 62 SingPost SingPost Branches Branches Online Online using using Singpass Singpass CrimsonLogic CrimsonLogic Service Service Bureaus Bureaus CASE CASE Office Office

Online Platform with Auto-routing of Credit Reports to Authorized Recipients for the purpose of employment checks only Benefits Instantaneous receipt of credit reports upon employees submission. Original copy from source. Employer to provide one mailbox to receive the original copy of reports. Credit reports will be individually protected with the employee s ID number.

Direct Billing No more reimbursement mess Employers can choose to opt for direct billing to company to reduce administrative works in reimbursement etc. Direct billing can be itemized according to Department Access Code for your internal allocation. Authentication via SingPass

Profile Matching Security Pass Code

Consent for Report Auto Route Explicit consent is necessary to authorize CBS in routing report to employer Report Delivery Online for Consumer Employees get to view own s report while a copy is routed to employer

Interpretation of Consumer Credit Report A B C D E F G H R S W What The Codes Mean - Payment was current to 29 days past the due date - 30-59 days past due - 60-89 days past due - Over 90 days past due - Closed with no outstanding balance - Closed with outstanding balance - Voluntary closure with outstanding / surrender of security with outstanding balance - Involuntary closure with outstanding / surrender of security with outstanding balance - Closed, restructured loan - Closed, negotiated settlement prior to charge off - Default record coded by Member * - Facility not used or zero balance M - Account status not available Y & N - Yes & No

Sample Of Consumer Credit Report Retain for 3 years upon account closure Rolling 12 months

Retain for 2 years Record will be displayed for 3years upon full payment or indefinitely till payment is made Retain for 5 years Comments and Remarks Investigation-Disputed Information Consumers may notify the Bureau that the completeness or accuracy of any item of information is disputed, specifying the particulars. Areas of dispute could fall under: Account Status Previous Enquiries Litigation Information Overdue balances Upon receipt of such disputed notice, Privacy team shall investigate in consultation with the Member who provided the information.