Cisco Unified Com m u nica t ions M a na g er 6. 0 I S A M, E d u c N o N o b 2 7, 2 0 0 7 Christian Greve atio n rthw est vem er 2 0 0 7 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 1

Agenda CUCM 6.0 Content CUCM 4.2 K ey F ea tu r es CUCM B u s i nes s E d i ti on CUCM Up g r a d e P a th s CUCM W or k g r ou p L i c ens i ng N ew I P P h ones 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 2

Cisco Unified Com m u nica t ions M a na g er 6. 0 Cont ent 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 3

E v o l v i ng C i s c o U ni f i ed C o m m u ni c at i o ns Cisco Unified Communications Manager 6.0 p rov ides a b readth of serv ices: cal l p rocessing, v ideo, mob il ity, p resence Cisco Unified Communications Manager Call processing, video, mobility and presence services for large enterprises Cisco Unified Communications Manager B usiness E dition Call processing, video, mobility, presence and messaging services for 1 0 0-5 0 0 employees Cisco Unified Communications Manager E x p ress A ll-in-o ne Commu nications S olu tion for th e 2 0-2 5 0 person bu siness 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 4

W Cisco Unified Communications Manager 6.0 Enhanced Features Do Not Disturb, Intercom and Audio Message aiting Indication, S ecure C onf erencing, C al l R ecording, and S il ent Monitoring I nteg rated C i sco U ni f i ed M o b i l i ty S ingl e number reach, singl e v oicemail, dev ice mobil ity and DIS A f unctional ity nativ e to C isco U nif ied C ommunications Manager I ncreased R esi l i ency E nsures users h av e access to k ey f eatures such as E x tension Mobil ity, C al l F orw arding, and Message W aiting Indication ev en during netw ork outages N o w av ai l ab l e as p art o f p urp o se-b ui l t so l uti o n f o r M edi um -si z ed b usi nesses S ingl e simp l e ap p l iance th at combines C isco U nif ied C ommunications Manager v ersion 6. 0 cal l control and U nity C onnection v oice messaging 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 5

M o b i l e C o nnec t nat i v e i n C U C M 6. 0 N ative f eatu re in CM 6. 0 E l im inates req u irem ent f o r ad d itio nal server S im u l taneo u s ring M u l tip l e rem o te d estinatio ns ( u p to 1 0 m o b il e, ho m e, etc. ) S ing l e enterp rise vo ic e m D esk to p c al l p ic k u p M M R em A l l o w o b il e p ho ne c al l p ic k u p o b il e V o ic e A c c ess o te o n/ o f f ail ed / B l o c k ed c al l f il ters I nteg rated Co m m u nic atio ns M anag er A d m inistratio n f o r sy stem ad m in and end -u ser Cal l er I D ( g iven servic e p ro vid er su p p o rt) S y stem ad m in c o ntro l l ab l e u ser p ro f il e ac c ess N o c hang es req u ired w ith m o b il e p ho ne o r m o b il e c el l u l ar servic e p ro vid er S c al ab l e to 2 5 k d evic es in a S ing l e Cl u ster 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 6

M G P r o gr am m ab l e L i ne K ey s D i s p l ay Co nf erenc e and H o l d assig ned to l ine k ey s o n a 7 9 7 0 F e a t u r e 79x 1/ 7970 7931 e n e r i c F e a t u r e K e y o b i l i t y H o l d C o n f e r e n c e T r a n s f e r 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 7

Cisco Unified Com m u nica t ions M a na g er 6. 0 4. 2 K ey F ea t u r es 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 8

K ey F eat u r es f r o m 4. 2 ( x ) D irected Cal l P ark w ith B L F A b i l i ty to p ark a cal l to a user sp eci f i ed p ark sl o t. L og out/ in of H unt G roup s P ro v i des v i sual status o f l o g i n state v i a a p ro m p t status m essag e. Cal l F orw ard on N on R egistered Ex am p l e: O n W A N f ai l ure cal l s to a p ho ne at rem o te si te can b e ro uted to a m o b i l e p ho ne o r to the o ri g i nal p ho ne v i a the P S T N. Cal l F orw ard on no b andw idth D ev ice Mob il ity P ro v i de a m echani sm f o r l o cati o n sp eci f i c i nf o rm ati o n to b e auto m ati cal l y up dated w hen a p ho ne m o v es f ro m o ne l o cati o n to ano ther ( esp. f o r w i rel ess p ho nes ). Cal l P ick up N otification A udi b l e and/ o r V i sual N o ti f i cati o n w hen cal l s co m e i nto a p i ck up G ro up. 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 9

K ey F eat u r es f r o m 4. 2 ( x ) A d -h oc Conf er enc e E nh a nc em ents H ol d R ev er s i on E x tens i on Mob i l i ty E q u i v a l enc y L ogin eq uiv al ency across different p h one model s. S CCP O p ti m i z a ti on More efficient use of B andw idth across smal l W A N l ink s. 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 10

M Cisco Unified Com m u nica t ions a na g er B u siness E dit ion 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 11

Cisco Unified Communications Manager B usiness E dition A f f or d a b l e, S i ng l e S er v er Uni f i ed Com m u ni c a ti ons S ol u ti on f or 1 5 0-5 00 P er s on Com p a ni es Cisco Unified Cal l Manager 6.0, incl uding Cisco Unified Mob il ity Manager Cisco Unity Connection 2.0 Cisco MCS 7 8 2 8 Media Conv ergence S erv er A p p l i c a ti ons T a i l or ed to Mi d -Ma r k et T h r ee s er v er s r ed u c ed i nto one S imp l ified instal l ation and management S ingl e set of credential s, singl e sign-on S ingl e disk image and op erating sy stem 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 12

Cisco Unified Com m u nica t ions M a na g er 6. 0 Up g r a de P a t h s 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 13

Cisco Unified Communications Manager R el eases & Up grade P ath s 2005 2006 2007 CCM 3.X W i n d o w s S e r v e r 2 0 0 0 3.3( 5 ) W i n d o w s 2 0 0 0 W i n d o w s S e r v e r 2 0 0 3 CCM 4.X 4.0 ( 2 a ) 4.1 ( 3) 4.2 ( 1 ) 4.2 ( 3) 4.3( 1 ) A p p l i a n c e Mo d e l CCM 5.X 5.0 ( 4 ) 5.1 ( 1 ) 55.1 (( 22 )) Mu s t e r A p p l i a n c e Mo d e l CCM 6.X 6.0 ( 1 ) U p g r a d e P a t h A d d i t i o n a l U p g r a d e P a t h S h i p p i n g P l a n n e d 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 14

What is Cisco Unified Wor k sp ace L icensing? 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 15 15

W M M M O Unified Workspace Licensing (WL) Defined Ch oice of 2 l ev el s p er-user: S tandard E dition or P rofessional E dition A l l softw are Cl ient and S erv er is incl uded T h e customer receiv es a sp ecial fol der containing al l P A K s and media S erv ers, p h ones, and v ideo cameras are p urch ased sep aratel y F u nc t ionalit y W h at I s I nc lu d ed in t h e C isc o U nified W ork sp ac e L ic ensing S t and ard E d it ion Professional E d it ion V ideo C o nf er enc ing C is c o Unif ied M eeting P la c e E x p r es s ( 2 5 C UW L = 1 P o r t) N Y eb C o nf er enc ing C is c o Unif ied M eeting P la c e/ M eeting P la c e E x p r es s P o r t ( 2 5 C UW L = 1 P o r t) N Y A u dio C o nf er enc ing C is c o Unif ied M eeting P la c e/ M eeting P la c e E x p r es s P o r t ( 2 5 C UW L = 1 P o r t) N Y o b ile P h o ne C lient C is c o Unif ied M o b ile C o mmu nic a to r C lient N Y P r es enc e C is c o Unif ied P r es enc e P r o f ile Y Y o b ility ( w ith S im R ing s er v ic es ) C is c o Unif ied M o b ility P r o f ile Y Y S o f t C lient C is c o Unif ied P er s o na l C o mmu nic a to r o r C is c o Unif ied I P C o mmu nic a to r w ith C is c o Unif ied V ideo A dv a nta g e Y Y es s a g ing V o ic e M es s a g ing o r Unif ied M es s a g ing M a ilb o x V M V M / UM P h o ne/ C a ll C o ntr o l L ic ens e f o r O ne o r Unlimited C is c o I P P h o nes p er Us er ne Unlimited 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 16

W o r k s p ac e L i c ens i ng- P r i c i ng P rofessional E dition L ist P rice: $ 4 1 5 p er user U C S S l i st p ri ce: $ 1 2 0 / 3-y ear Essenti al O p erate S erv i ces l i st p ri ce: $ 5 4 / y ear T o tal num b er o f users = p eo p l e i n U ni f i ed C M + p ub l i c sp ace dev i ces 3-y ear U C S S i s M A N D A T O R Y f o r U ni f i ed W L S tandard E dition l ist p rice: $ 3 1 5 p er user U C S S l i st p ri ce: $ 7 0 / 3-y ear Essenti al O p erate S erv i ces l i st p ri ce: $ 4 1 / y ear T o tal num b er o f users = p eo p l e i n U ni f i ed C M + p ub l i c sp ace dev i ces 3-Y ear U C S S i s M A N D A T O R Y f o r U ni f i ed W L 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 17

Cisco Unified I P P h ones ( 1 ) 5 new additions to the p or tfol io: Cisco Unified I P P h ones 7 9 7 5 G, 7 9 65 G, 7 9 4 5 G, 7 9 62 G, 7 9 4 2 G D esig ned for b est-in-cl ass Wideb and A u dio/ G. 7 2 2 L a r g e, v i b r a nt, b a c k l i t c ol or d i s p l a y s a t l ow er p r i c e p oi nts I m p r ov ed na v i g a ti on a nd Us er I nter f a c e 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 18

C i s c o U ni f i ed I P P h o nes ( 2 ) C i sco 7 9 37 G C i sco U ni f i ed I P C o nf erence S tati o n 7 9 37 G i s desi g ned f o r use o n desk to p s, i n co nf erence ro o m s, and i n ex ecuti v e sui tes C i sco 7 9 31 G C i sco U ni f i ed I P P ho ne 7 9 31 G m eets the co m m uni cati o n needs o f retai l, co m m erci al, m anuf acturi ng w o rk ers 2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 19

2 0 0 6 C i s c o S y s t e m s, I n c. A l l r i g h t s r e s e r v e d. C i s c o C o n f i d e n t i a l 20