Contingent Workforce Solutions Global Business Process Business Process Steps (User Actions) Decision Points Email Communication System Actions Flow Connectors User Action Performed in CWS Decision Made by CWS Sent or Received In CWS Performed in CWS Connects to a different sub process flow. User Action Performed Outside of CWS Performed Either in CWS and/or Outside of CWS Decision Made by User Sent or Received Outside of CWS Sent or Received In or Outside of CWS Y.Z Connects process steps to either another page or step in the same sub process. - Y = Page number - Z = Connector number For example, 4.1 connects to page 4 using connector number 1 on page 4. Miscellaneous Symbols Swim Lanes R o l e Defines the role who performs the business process actions. Standard Contingent Sub Processes - Create & Approve Req - Submit & Select s - Create & Process Work Order - Amend Standard Contingent - Manage Assignments - Complete / Terminate Work Order - Enter and Process Time & Expenses Ownership Global Talent Acquisition - COE responsible for management of program and service delivery model Local HR individuals who partner with 3M client to facilitate demand planning, strategize talent options & encourage adoption of global business process Sourcing specialists who negotiate contingent supplier contracts & payment terms, strategize talent options & encourage adoption of global business process Contingent Workforce Solutions Relationship Managers (CWS RM) group responsible for providing day-to-day fulfillment and administration of Contingent Workforce Solutions program Supplier a third party provider of talent contracted by 3M Business/3M Client talent requesters and owners of human capital, budget & capacity planning
New Supplier Setup (Service & Contingent) (Page 1) Sourcing Communicate decision to CWS RM Negotiate Agreement with supplier Obtain Documentation from Supplier* Send Supplier Documentation to CWS RM Add Supplier to GCMS CWS RM Supplier Communication/ Summit *Documentation includes: Beeline VMS Access Agreement, Network Access Agreement, Supplier Profile Form, and 3M Agreement. NOTE: For independent contractors/consultants set up as independent supplier or have them go through payroll supplier must remain standard contingent if paid based on hours worked
Review Service Req & Submit (Page 2) Supplier(s) CWS RM Receive tification Identify Eligible Provide Privacy Consent to Sign Privacy Consent 2.1 Create Profile(s)* or Select Existing Profile(s) Identify if is Former 3M EE or Worker, verify Work Authorization Complete Onboarding Checklist*** Provide Name, Birth Month & Date Receive Submitted tification Submit (s) & Attach Privacy Consent to Requisition** Validiate Privacy Consent has been signed Privacy Escalati on * profile includes resource s name and Unique ID. Unique ID will be masked from all users. Requisition cannot be submitted without Privacy Consent attached and Date Signed field populated. Privacy Consent must be signed within 30 days of resource being submitted to requisition. Supplier to retain original Privacy Consent signed by. If resource is a former 3M EE or Worker, supplier will indicate when submitting resource to requisition. **CWS RM opens requisition, reviews attached Privacy Consent to validate 1) form was not altered or edited, resource s signature and date signed is included and that date signed on Privacy Consent form matches date populated in Date Signed field on the requisition ***On-boarding Checklist: See Supplier Portal for more applicable local on-boarding checklist. Ensure checklist is selected based upon where worker will be physically located.
Submit (s) to Contingent Requisition (Page 3) Supplier(s) Review Requisition Requirements* Identify Qualified (s) Provide Privacy Consent to (s) Sign Privacy Consent Identify if is Former 3M EE or Worker and verify Work Authorization (if required) Negotiate Pay Rate with Provide Name, Birth Month & Date/Complete Assessments* Submit s? Create Profile(s)** or Select Existing Profile(s) Select t Interested on Requisition Submit (s) & Attach Privacy Consent to Requisition*** 4.1 *Contact CWSRM if additional clarification is necessary. See supplier portal for CWSRM Contact Information ** profile includes resource s name and Unique ID. Unique ID field will be automatically concatenated by the system based on First Name, Middle Initial, Birth Date and Birth Month fields being populated by Supplier. E.g. birth date, first 4 letters of resource s first name, middle initial, birth month: 16MELIA09. Unique ID will be masked from all users. ***Requisition cannot be submitted without Privacy Consent attached and Date Signed field populated. Privacy Consent must be signed within 30 days of resource being submitted to requisition. Supplier to retain original Privacy Consent signed by. If resource is a former 3M EE or Worker, supplier will indicate when submitting resource to requisition.
Accept/Reject Offer (Page 4) CWS RM Supplier 4.1 Review Offer Accept Offer? Complete Onboarding Checklist* Start Date Confirmed with and Supplier Close Requisition once Effective Onboard Process * See Supplier Portal for more applicable local on-boarding checklist. Ensure checklist is selected based upon where worker will be physically located. Audit: CWS RMs to complete supplier compliance audit of 25% of new workers quarterly, and update supplier scorecards with the results.
Create/Update Timecard/Expense Report (Page 5) Contingent Worker/Supplier Create / Update Timecard / Expense Save for Later? Save Timecard/ Expense Submit Timecard/ Expense for Approval Best Practice: Time Cards must be submitted promptly on a weekly basis by either the Contingent Worker or Supplier. Supplier manages missing timecards and/or expenses.
End an Assignment (Page 6) CWS RM Requester End an Assignment and Provide Reason(s) Receive Assignment Ended tification System(s) and/or Facilities* Access Inactivated Confirm Actual Last Day of Work with Requester, Facilities Access Inactivated and Badge Returned Participate in End of Assignment Eval Interview Requester for End of Assigment Eval Feedback to Supplier Contingent Worker Return Work Tools and Badge
Processing Supplier Invoices (Page 7) CWS RM Supplier Ensure worker Time Card(s)/ Expense(s)/ Milestone(s)/Units Submitted Timecard /Expense Audit Pre-Invoice Data Validation and Correction* Supplier Creates Invoice of Record using VMS data Manually Process Invoice** CW System Create Invoice Data Set - Is VMS Invoice Pro Forma of Record? Provide Invoice Data Set to Supplier Electronic Invoice Data File? Prepare Compliant PDF Invoice Formatted Invoice File Posted on Server and/or application 3M Accounts Payable 7.1 Invoices Processed, Payments Scheduled, Submitted for 3M Approval*** 8.1 3M IT File Transfer Process Picks up Invoice File Invoice File Archived on Transfer Server and posted to A/P 8.1 *CWS RMs to run a report validating pre-invoice data including invalid business units and site sources prior to the invoice file transfer. In addition, CWS RMs will run a report to check on timecards that were submitted and still need to be approved. Ensure invoice processing schedule aligns with early pay discount terms. **CWS RM enters invoice into local AP System for processing ***Verify Invoice approval routes to appropriate 3M approver (should coincide with approver associated with resource s assignment) System: Preferred Tax Rule generation is to allow system to calculate when possible, unless prohibited by country, also need to provide access to Supplier to manually provide taxes on invoice
Processing Supplier Invoices (Page 8) 3M Accounts Payable 8,1 Errors? Tax or Other Error? Other Error CWS RM 3M Tax Supplier 8.2 Receive Payment Tax Error Resolve Tax Errors 7.1 Resolve Other Errors Payment Reconciliation Assist Suppliers with Payment Reconciliation NOTE: Country AP Contact needs to process/resolve manual errors e.g. incompatible project ID/activity codes, location code/shipping destinations, incompatible account code
Supplier Audit of Pre-Assignment Requirements (Page 9) Supplier CWS RM Run Supplier Audit report tify supplier of upcoming audit Request documentation from supplier Respond with appropriate documentation Review documentation Supplier pass audit? Update Supplier Scorecard / Inform Supplier Update Supplier Scorecard & Initiate Corrective Action* Respond to Corrective Action Pre-assignment Requirements are defined as compliance, process and documentation requirements outlined within the 3M CWS Global Business Process map and local on-boarding checklist. *See Supplier Audit plan for audit specifics including corrective action steps.
Privacy Consent Escalation Process (Page 10) Supplier(s) CWS RM Privacy Escalati on Reject Requisition and Provide Reason (Privacy Stmt inaccurate) Receive Rejection tification Review Requisition System Update Update Requisition with Correct Privacy Stmt and/or Date Submit Requisition 2.1 Submit Ticket to Delete Data Document Update Sign Consent?