Because Intercom doesn t stop at the hardware level Software Intercom Server for virtualised IT platforms VMware Citrix Hyper-V VoIP SIP Ultimate Availability Intercom Server as an app The world s first 100% software-based Intercom Server VirtuoSIS by Commend is designed specifically to integrate seamlessly into the flexible, dynamic world of virtual IT environments. It is here that the new Software Intercom Server shows its true talents and great benefits: It has the same functionality as its hardware-based cousins at remarkably low investment and operating costs. As a fellow inhabitant of the virtual server landscape without the need for any separate hardware, the Software Intercom Server is child s play to maintain and requires no extra personnel. Embedded into the virtual server infrastructures, the server can take advantage of the usual extra-high backup and security mechanisms. This automatically ensures the essential high availability that has become a hallmark of Commend solutions. Functions and highlights Software Intercom Server based on ( Debian) for virtualised IT platforms use on virtualisation platforms vsphere by VMware, XenServer by Citrix and Hyper-V by Microsoft Ultimate availability ultimate security Flexible licensing options expandable at a mouse click Intercom systems for up to 25,000 subscribers Supports IP-based, digital and analogue Intercom stations Supports Commend SIP terminals and 3rd-party SIP phones VoIP connectivity via SIP trunk to IP PBX servers and service providers VoIP connectivity to PSTN via SIP gateways IPv6 ready Supports all Intercom functions and feature levels Networkable via LAN/WAN also with hardware Intercom Servers GE 800, GE 300 and IS 300 IP interfaces: ICX over IP, RTP, SIP, IoIP Convenient configuration via software CCT 800 SA 1
Security and Communication Number of subscribers 112 IP / SIP subscribers per instance 1,120 IP / SIP subscribers per server Highly efficient use of hardware resources SIS Master 1 2 3 4 n Lower costs thanks to reduction of physical server infrastructures and improved server/administrator ratio Asterisk Optimum use of existing resources: allows you to pool your common infrastructure resources as needed Green IT low energy costs Optimised use of hardware resources Low power consumption Virtual Machine Saves air conditioning energy SIS VI VM5 SIS VM4 RT UA LI NF Mi RA rro ST rin g RU CT VM6 ComWIN Windows VM3 VM2 VM1 UR E Ultimate availability ultimate security (mirroring*) Entire virtual environments can be easily and reliably stored and migrated. This eliminates the need for planned downtimes and enables fast recovery after unplanned ones. *Mirroring for its enterprise edition, VMware offers its fault tolerance (FT) option to ensure continued availability for all applications in case of a server failure. Easy to configure The configuration software CCT 800 makes configuring and maintaining the Software Intercom Server very easy. Support of additional subscribers and performance features can be unlocked via software licences Optional remote maintenance support via internet Flexibility for IT staff Only one IT infrastructure platform to maintain keeps maintenance requirements low Hardware is easy to replace Different operating systems can be run on the same hardware Multiple virtual machines can be run on the same hardware SA 2
Security and Communication Commend Intercom communication platform now available for virtual IT infrastructures Intercom solutions by Commend Voice communication with 16 khz sound experience Data networks enable the transmission of all kinds of data. For Intercom transmissions, Commend has developed a specific technology: IoIP, short for Intercom over IP. As a logical further development of the Voice over IP standard, IoIP provides better speech quality and higher data security and serves as the Commend standard for the professional integration of Intercom Stations, control and display functions, networking of Intercom Servers, and especially for security and communication solutions. Commend s 16 khz audio standard transmits voice communication, emergency calls and especially music with previously (literally) unheardof clarity. At the same time, the IP Intercom Servers double as PA servers to enable the combination of public address and Intercom on a single platform. Software Intercom Server SIS Master 1 2 3 4 n Networking with hardware Intercom Server via LAN/WAN Asterisk Integration of 3rd-party systems via ICX protocol Virtual Machine Control desk solutions and visualisation software ComWIN VoIP gateway Intercom client for PC and mobile devices VoIP PBX IP network Barrier with Intercom station 3rd-party SIP phones ET 901 INFORMATION IP Intercom stations and Intercom modules Commend SIP stations and SIP modules IP camera SIP help point Public address Help point Ticket vending machine with Intercom station 100% flexible, 100% compatible Highlights from more than 150 features The Software Intercom Server adapts easily and flexibly to your project requirements while remaining fully compatible with previous system generations. The server supports all IP-based, digital and analogue Intercom stations by Commend; 3rd-party systems integrate easily via Intercom exchange protocol (ICX). Control desk functions Functional monitoring of microphone, loudspeaker and Intercom station lines Control functions (video, doors and gates,...) Pre-recorded voice messages for customised announcements (waiting / information / alarm messages) Audio monitoring for automated call triggering, e.g. at a scream or shout Audio recording interfaces All calls and group calls with automated response function Conference calls with any number of subscribers Call forwarding Integration of 3rd-party systems (OPC, TETRA,...) Seamless VoIP integration via SIP and many more... SIP subscribers As of VirtuoSIS version 4.0, it is possible to integrate SIP subscribers first and foremost the versatile and multi-functional Commend SIP series directly into the Intercom network. This makes it possible for a vast range of VoIP devices to communicate with each other over the Intercom network and to fulfill basic Intercom features. SA 3
VirtuoSIS Technical Specifications Installation The Software Intercom Server comes as a Hyper-V, VMware or Citrix template for simple deployment and installation. No USB licence dongle required. Software requirements Virtualisation environment Hardware requirements connection of VMware vsphere (min. version 5.x) CITRIX XenServer (min. version 6.x) Microsoft Hyper-V (min. server 2012) RAM 1 GB for first instance 256 MB for each additional instance CPU Minimum 1 CPU core with 1 GHz Depends on hardware load capacity 1 GHz per instance* Storage space 10 GB * Assuming average system load Example: Instances 1 2 3 4 n (up to 10) Subscriber units 112 224 336 448 RAM 1 GB 1.25 GB 1.5 GB 1.75 GB +256 MB CPU 1 GHz 2 GHz 3 GHz 4 GHz +1 GHz Storage space 10 GB 10 GB 10 GB 10 GB 10 GB IP Intercom stations Commend SIP stations and 3rd-party SIP phones 2-wire Intercom stations (with IP Intercom box ET 901D) 4-wire Intercom stations (with IP Intercom box ET 901A) Activation Key subscribers, which are working as hardware dongles, are required for the activation. For information about the key subscriber requirements, see the manual VirtuoSIS Configuration Guide. Subscribers or hardware dongles (SIS dongle) can be used as key subscribers. Base licence One base licence is required per Software Intercom Server. One base licence supports up to ten instances. L-SIS-PRO5 Base licence PRO 5 Licences and available expansion levels L-SIS-PRO5U L-SIS-IP-8B L-SIS-IP-32B L-SIS-IP-8C L-SIS-IP-32C L-SIS-IP-2D L-SIS-IP-8D L-SIS-ICX L-SIS-LAN8 L-SIS-WAN8 L-SIS-SIPT1B L-SIS-SIPT8B L-SIS-SIPT1D L-SIS-SIPT8D L-SIS-SIP-8B L-SIS-SIP-8C L-SIS-SIP-2D L-SIS-SIP-8D L-UG-1D Upgrade licence for VirtuoSIS Master Licence for 8 subscribers, feature level B Licence for 32 subscribers, feature level B Licence for 8 subscribers, feature level C Licence for 32 subscribers, feature level C Licence for 2 subscribers, feature level D Licence for 8 subscribers, feature level D Single licence for ICX interface Licence for 8 LAN connections Licence for 8 WAN connections Licence for SIP trunk, 1 channel, feature level B Licence for SIP trunk, 8 channels, feature level B Licence for SIP trunk, 1 channel, feature level D Licence for SIP trunk, 8 channels, feature level D Licence for 8 SIP subscribers, feature level B Licence for 8 SIP subscribers, feature level C Licence for 2 SIP subscribers, feature level D Licence for 8 SIP subscribers, feature level D Upgrade licence for 1 subscriber from feature level B or C to feature level D (for IoIP and SIP subscribers) Various platform independent licences (e.g. Intercom Client, Mobile Client, ComWIN, L-IP-REC-1, ComPLC...) Hardware dongles SIS-DONGLE VirtuoSIS hardware dongle TE 1
Quality tested. Reliable. Smart. COMMEND products are developed and manufactured by Commend International in Salzburg, Austria. A strong worldwide network COMMEND is represented the world over by local Commend Partners and helps to improve security and communication with tailored Intercom solutions. The development and manufacturing processes are certified in accordance with EN ISO 9001:2008. The technical data contained herein has been provided solely for informational purposes and is not legally binding. Subject to change, technical or otherwise. IoIP, OpenDuplex und Commend are trademarks registered by Commend International GmbH. All other brands or product names are trademarks or registered trademarks of the respective owner and have not been specifically earmarked. ALGERIA AUSTRALIA AUSTRIA BELGIUM BRAZIL CANADA CHINA CROATIA CZECH REPUBLIC DENMARK FINLAND FRANCE GERMANY HUNGARY ICELAND INDIA IRELAND ITALY LIECHTENSTEIN LUXEMBURG MALAYSIA MIDDLE EAST MOROCCO NETHERLANDS NEW ZEALAND NORWAY POLAND PORTUGAL RUSSIA SERBIA SINGAPORE SLOVAKIA SLOVENIA SPAIN SOUTH AFRICA SWEDEN SWITZERLAND TUNISIA TURKEY UNITED KINGDOM USA TE 2