31 October 2014. Marius Meyer @SABPP1

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31 October 2014 Marius Meyer @SABPP1

Maslow s needs in 2014

Why a national HR Standard? We need to improve the quality of HR practice. HR will not be seen as a true profession without standards. Inconsistencies practices, sites, business units, companies, industries. Too many bad examples of things going wrong Marikana, Medupi. Raising the bar for the HR profession and business impact.

The role of HR

Types of standards Unit standards / Curriculum standards Service delivery standards Competence standards Metrics/benchmarking standards Professional practice standards Business/industry/process/system standards - ISO

Global approaches to standards Production and safety lead ISO standards Professional standards accounting Top global companies their own standards Canada HR Standards & Metrics USA - SHRM UK Human Capital Standard (BSI/CIPD) ISO HR project started South African National HR Standards HR Standards in Namibia, Zambia etc.

The reality is

It all started on 21 May 2013 with 13 Standard facilitators

468 HR Leaders developing HR Standards for South Africa

HR Standards Facilitators Kate Dikgale-Freeman Michael Robbins Linda Chipunza

SABPP HR MANAGEMENT SYSTEM STANDARD MODEL BUSINESS STRATEGY HR BUSINESS ALIGNMENT Prepare Implement Workforce planning Strategic HRM Learning & Development Performance Management Talent Management HR ARCHITECTURE Reward & Recognition I Employee wellness HR Risk Management Employment Relations Organisation Development H R C O M P E T E N C I E S HR Service Delivery HR VALUE & DELIVERY PLATFORM HR Technology (HRIS) Review HR MEASUREMENT HR Audit: Standards & Metrics Improve

HR Standards Files 13 standards (2013) 19 standards (2014)

HR Standards Supporters

Market comments This is the best human resource project undertaken so far. It will set the national labour standards for companies. Thomas Ncongwane of Msukaligwa Municipality, Mpumalanga This is the biggest HR milestone in my 33 years of experience in HR. Bruno Bruniquel, HR Consultant

Market comment The new HR Standards marks a step in the right direction for the HR industry and will go a long way in putting HR on the strategic map and ensuring consistency and quality control. Natalie Hardie, HR Advisor: Anglo American

1. Strategic HRM 2. Talent Management 3. HR Risk Management 4. Workforce Planning 5. Learning & Development 6. Performance Management 7. Reward & Recognition 8. Employee Wellness 9. Employment Relations Management 10. Organisation Development 11. HR Service Delivery 12. HR Technology 13. HR Measurement Strategy & Strategic HR Planning Talent Management HR Assurance Sourcing and placing Capacity Building Performance Management Remuneration & Reward HR Assurance & Wellness Employee Relations Management Organisation Culture Development HR Administration, Reporting HRIMS People Management Benchmarking

HR Standards Presentations

Business chamber support

HR Standards Case Studies

Professional forum support

International HR bodies Tim Ekandjo, President: IPM Namibia & Marius Meyer, CEO: SABPP in Windhoek

Support from consulting firms

20+ Universities

HR Standards Publications 5 textbooks, 37 magazine articles, 8 newspaper articles

International interest

STANDARD ELEMENT #1 STRATEGIC HR MANAGEMENT ❶

STRATEGIC HR MANAGEMENT STANDARD DEFINITION Strategic HR Management is a systematic approach to developing and implementing long-term HRM strategies, policies and plans that enable the organisation to achieve its objectives. SABPP (2013)

STRATEGIC HRM PROCESS Organisation s strategic intent Environmental scan (PESTL) People strategy People strategy Framework of HR policies & programmes Allocate roles & responsibilities (line/hr/support functions) HR strategic agenda HR strategic agenda HR structure, service model and capability development HR business plan MONITOR & EVALUATE

Strategic HR: It is all about alignment

STANDARD ELEMENT 5 LEARNING AND DEVELOPMENT ❺

LEARNING & DEVELOPMENT DEFINITION Learning and development is the practice of providing occupationally directed and other learning activities that enable and enhance the knowledge, practical skills and work place experience and behaviour of individuals and teams based on current and future occupational requirements for optimal organisational performance and sustainability. SABPP (2013)

LEARNING AND DEVELOPMENT PROCESS Business strategy & plans External trends Skills development legislation Current competencies Integrated L&D approach & programmes Structure & capability of L&D resources MONITOR & EVALUATE Knowledge management

L&D is key

National HR Governance Strategy Alignment HR Competencies HR Products/Services: CPD Mentoring Professional registration Research HR Academy QCTO Curriculum standards ISO: HR HR Professional Standards: HRMS (13) HRMSAS (13) HRPPS (30+) Integrated Reporting HR Metrics: National HR Scorecard HR Service Standards HR Auditing: Internal Audit External Audit King IV: HR Governance

HR Audit - Certification

The need for consistency and quality

Conclusion HR standards are needed to improve the consistency and quality of HR management. We thank all HR professionals for your interest and support. Best wishes with the application of the HR Standards at your company. marius@sabpp.co.za @SABPP1 or @MariusSABPP