Parking and leisure centre systems Airport Parking Management with Software as a Service (SaaS) An alternative to traditional IT strategies? Martin Hughes, Managing Director Scheidt & Bachmann UK Thomas Wallraven, Head of Sales Division Salvador Rios, Sales Manager
Objectives of the workshop Provide an overview about Software as a Service (SaaS) in general Outline Scheidt & Bachmann s approach to SaaS Identifying the strategy of Airports in regard to SaaS We want to drive an open discussion with you! We ll appreciate your feedback!
Contents Objectives of the workshop SaaS - Software as a service Developments in parking entervo today entervo tomorrow S&B s approach to SaaS Differentiation target groups & implementation strategies Feedback / Questionnaire
Parking and leisure centre systems Software as a Service (SaaS) Definition and characteristics
Definition of SaaS Running your software out of a cloud or On demand software Software and its associated data are hosted centrally Access using a web browser over the Internet Concept dates back to the 1960s from
Main characteristics Managing and hosting third-party independent software and own software Predominantly web-based solutions, only require an internet browser, location- and time-independent use Multi-tenant architecture, to serve multiple businesses and users Scalable licensing models Data storage at the SaaS vendor
SaaS business applications Accounting Collaboration Customer Relationship Management (CRM) Enterprise Resourcing Planning (ERP) Invoicing Human Resource Management (HRM) Counting Management Service Desk Management
SaaS opportunities for car parking Highly available IT infrastructure Outsourcing of IT relevant tasks like maintenance, OS updates, backups Centralized and always up to date infrastructure Shift of responsibilities (IT hardware) to a service provider Low investment costs, no need for special on site infrastructure such as server rooms, etc. Software maintenance, benefit from latest entervo software versions Benefit from faster project implementation / easier extensions
Parking and leisure centre systems Developments in Parking Traditional approach
Case Study Zaventem Airport (traditional) Characteristics Physical servers in each car park Native PMS installations Strategy Reduce dependency on networks Ensure local, independent operations Benefits No single point of failure Lower dependency on network Risks Difficulty to ensure proper server environment Backup concepts remain complex Software maintenance very time consuming
Case Study Zaventem Airport (traditional) Hotline Remote Access (via ISDN) Management Computer Dedicated Workstations LAN LAN LAN ZR20 Facility Controller Front Park 1 POS20/R Cashier Front Park 2 Front Park 3 ZR30 POS30/R Facility ControllerPOS30 Cashier Express Lock VIP SLTP Field Devices Entry PKA Field DevicesField Devices Entry PKA PKA
Case Study Boston Airport (traditional) Characteristics Centralized physical cluster servers Strategy Ensure highly available server system (Cluster Server) Ensure local, independent operations Benefits Sophisticated IT infrastructure (back in 2004) Proven fall back and backup concepts Risks / Difficulties High degree on expert knowledge required
Case Study Boston Airport (traditional)
Parking and leisure centre systems Developments in Parking today s approach
Case Study Zaventem Airport (today) Characteristics Centralized on site IT System (Virtualization) Strategy Ensure highly available server system Risk minimization: physical redundancy Benefits Fall back scenario Proven back up concept Cost economic approach Risks Dependency on Network
Case Study Zaventem Airport (today) Web Clients (via VPN) VMWare Solution (on site) Web Clients (within LAN) LR30 Management Computer VPN ZX30 Facility Controller LAN Reporting Server entervo analytics ICP 1-x ANPR ecommerce Server Reservation, eser vices Redundant Hardware Legend: Centrally In Field LAN Field Devices Entry PKA Front Park 1 Front Park 2 Field Devices Entry PKA Front Park 3 Express Entry Field Devices Field Devices Workstation Entry PKA VIP Entry PKA Workstation Lock Park LP
Case Study Boston Airport (today) Characteristics Centralized on site IT System (Virtualization) Implement PMS to Airports infrastructure Strategy Implement PMS to Airports infrastructure / Highly available vmware solution Benefits Fall back and backup concepts implemented Minimized IT costs, compared to previous concept No additional expert knowledge required Risks Dependency on network
Case Study Boston Airport (today) LAN Parking 1 Field Devices Entry PKA Parking Field Devices Entry PKA Parking n
Parking and leisure centre systems Developments in Parking Example of City Parkings
Case Study NCP, UK Strategy No IT hardware on site IT concept in line with centralized operations Benefits Adequate server environment ensured at a single location Very simple implementation of multiple sites Risks Dependency on network
Case Study NCP, UK (centralised IT infrastructure ) Web Clients (via VPN) VMWare Solution (NCP Data Centre) Web Clients (within LAN) LR30 Management Computer VPN ZX30 Facility Controller 1 LAN ZX30 Facility Controller 2 ZX30 Facility Controller ZX30 Facility Controller n Legend: Centrally In Field VPN Field Devices Entry PKA P 1 Field Devices Entry PKA P 2 Field Devices Field Devices Field Devices Entry PKA Entry PKA Entry PKA POS30/R (with ZAR30 KPU) (with ZAR30 KPU) P (with KPU) P P n
Parking and leisure centre systems Developments in Parking tomorrow s approach
Airport Parking Tomorrow Market Requirements Airport Customer Service Parking Cloud Strategy & Business Development Product Innovation Remote Monitoring Software Support Hotline On-Site Support Technical Field Service
Parking and leisure centre systems entervo today
entervo today Airport Infrastructure Alarm Management Device Control Customer Administrati on entervo Analytics Tariff Forecast ecommerce In-house IT infrastructure Browser Workstation 1 Browser Workstation 2 Browser Workstation n Entries Entries Automatic Pay Stations Automatic Pay Stations Manual Sales Devices Manual Sales Devices s s
entervo tomorrow Airport Infrastructure Data Center / Application Server Parking Cloud (Internet) Alarm Management Device Control Customer Administrati on entervo Analytics Tariff Forecast ecommerce Browser Workstation 1 Browser Workstation 2 Browser Workstation n Entries Entries Automatic Pay Stations Automatic Pay Stations Manual Sales Devices Manual Sales Devices s s
entervo tomorrow entervo Web Services Tariff Calculation VES (barcode encoding service) ecommerce Services Web Clients Parking Management Software Browser Technology Access from anywhere Data Center Managed Services Backup Monitoring Software Maintenance Internet Airport Infrastructure entervo SaaS Parking Management Software Alarm Management Device Control Customer Administration entervo Analytics Tariff Forecast ecommerce Entries Entries Automatic Pay Stations Automatic Pay Stations Manual Sales Devices Manual Sales Devices s s
Parking and leisure centre systems S&B s approach to SaaS
On-premise IT versus cloud computing On-premise Customer Cloud computing Customer Users Users IT Services IT Services Hardware, Software + data Licenses and support costs Internet Scalable Licensing modules Scheidt & Bachmann Scheidt & Bachmann Hardware Software Data Support Web Services
Different types of cloud computing Internal Cloud Computing Private Cloud Computing Public Cloud Computing Customer A Customer A Customer B Customer C Customer A Customer B Customer C Service Service Service Service Service Service Service Internet Internet Internet IT Internal IT Customer A IT IT IT IT Scheidt & Bachmann Scheidt & Bachmann Scheidt & Bachmann IT IT IT Scheidt & Bachmann
Different types of cloud computing Internal Cloud Computing Private Cloud Computing Public Cloud Computing Customer A Customer A Customer B Customer C Customer A Customer B Customer C Service Service Service Service Service Service Service Internet Internet Internet IT Internal IT Customer A IT IT IT IT Scheidt & Bachmann IT Customer Scheidt & Bachmann Scheidt & Bachmann IT IT IT Scheidt & Bachmann
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