Viega Supply Chain The global leader in plumbing, heating and pipe joining systems
A heritage of better ideas since 1899 Only the Viega Group offers a heritage of true innovation, from our humble beginning in 1899 to our current status as the global leader of plumbing, heating and pipe joining systems. Viega system solutions have surpassed the test of time for more than 115 years because our quality is superior, our customer service is individual and our products work together so installers can accomplish more. With trustworthy, total system solutions for nearly any application, Viega provides the products, the tools, the support and the quality you need to complete the job right the first time. 1899 Viega s legacy begins Viega founder Franz- Anselm Viegener designs brass beer tap. 1901 Focus on plumbing Viega begins to manufacture plumbing fittings for Germany. 1935 Vision continues to grow Viega adds more products to increase opportunities for plumbers. 1900 1910 1920 1930 1940 1950 2
1950 Global strategy broadens Viega expands to other countries in this decade. 2009 Quality PEX for total solutions Viega LLC produces 655 million feet of PEX tubing in the United States since 2006. 1970 A solution for everyone Viega invests in development of complete system solutions. 2010 Zero Lead solutions Viega finishes first in the race to offer a complete lead-free system in North America. 1989 Revolutionizing the industry Viega teaches the world a new way to install plumbing and piping systems. 2011 Resources to succeed The Viega Group offers 23 million square feet of production and logistics facilities worldwide. 1999 Celebrating 100 years The Viega Group introduces complete system concepts in North America. 2012 One source, many materials Viega manufactures the first carbon steel press fitting for use in gas applications, Viega MegaPress. 2008 Outstanding solution provider Viega s North American company wins the ASPE Industry Award for the advancement of plumbing technology. 2013 Building the future with training Viega Educational Facility hosts nearly 15,000 guests since opening. 1960 1970 1980 1990 2000 2010 2020 3 www.viega.com
Outstanding service and support 4
Service you can count on Service is a way of life for every Viega employee, from our factory-employed sales team members to the dedicated customer service representatives waiting to answer the phones. Every Viega employee is empowered to provide total customer support. On time, every time Viega delivers products faster than other manufacturers. With four state-of-the-art, strategically located distribution centers, the Viega Supply Chain ships an order within 24 hours of receiving it. You can trust that Viega will always have what you need when you need it. Resources of a global leader Viega s network of North American distribution facilities totals more than one million square feet. With efficient tracking, integrated warehouse management systems and intelligent automation systems, the Viega Supply Chain is your trustworthy source for on-time, error-free shipping. You can expect the best from Viega because that s what we deliver. There is no other manufacturer with a better service level. They help us live up to our commitments to provide complete and timely order fulfillment to our customers. Todd Scales, Branch Manager, Industrial Division Morrison Supply, San Antonio, TX 5 www.viega.com
Quality is more than a mission statement 6
Quality assurance Viega is committed to providing our customers the highest-quality products and support that not only meets but surpasses industry expectations. One way we maintain this commitment is by employing an in-house Quality Assurance Team. This group of individuals and their high-tech equipment allows Viega to maintain the consistency our customers have grown to trust. Warehouse management Every Viega Distribution Center uses a state-of-the-art Warehouse Management System. With embedded bar coding and weight checks in place, we can pick, pack and ship with worldwide accuracy. Intelligent automation Once an order is received, it is transferred to an automatic storage and retrieval device. This robotic automation is unique to Viega and allows us to maintain real-time communication with our customers. We know time is money. Because of this, we tailor our Viega Supply Chain processes to your needs. Viega has an excellent stock. They have product to us when we need it. Keeping us supplied is very important in this industry. When mining companies need product, they need it immediately. Michael Mishler, Outside Sales, Piping Alloys, Inc., Phoenix, AZ 7 www.viega.com
Viega delivers excellence 8
Excellence through technology The Viega Supply Chain concept stands for high quality and zero errors. That is why our distribution centers use modern, up-to-date software systems to coordinate and monitor the flow of incoming and outgoing materials. We want to ensure your order is available and delivered to the correct location. Viega has developed a three-stage control system in the logistics process to check every order in detail, for on-time delivery with no errors. 1. Picking Thanks to wireless technology the picker knows where the product is located. 2. Packing The delivery of all shipments is optimized where every package is scanned, weighed and labeled to identify the contents. 3. Shipping Every pallet is labeled with a unique barcode that stores shipping unit information. After the pallet weight is identified, the order is ready for shipment. 9 www.viega.com
Viega e-business 10
Your partner for the future Electronic business is our strength. The Viega Supply Chain concept depends on technology to provide excellent service and value to our customers. We have been utilizing e-business solutions more than 20 years and they have proven to be valuable tools for improving our business processes. We want to help your business succeed. EDI and VMI are essential tools we offer to help you develop efficient processes, improve your operations and be prepared for the future. EDI (Electronic Data Interchange) As business continues to evolve, more and more companies are utilizing EDI to communicate with their business partners. Compared to paper-based order processing, computer-to-computer exchange is much more efficient and reduces the chance of human error. EDI allows for fast secure communication and makes order and delivery information quickly available within your system. It gives your company a competitive edge to master the challenges of the future. VMI (Vendor Managed Inventory) VMI is a streamlined approach to inventory management and order fulfillment. Vendor Managed Inventory involves collaboration between suppliers and their customers to change the traditional ordering processes. By allowing Viega to manage your inventory levels, your employees are free to concentrate on growing your business. The VMI system increases speed and accuracy of your inventory management, so you never run out of the products you sell the most. Viega can customize a VMI package specifically for you. 11 www.viega.com
The term Viega does not apply to a specific company within the various separate and distinct companies comprising the Viega group of companies. The term Viega as used in this publication refers to the Viega brand itself or generally to the Viega group of companies. References to activities in North America specifically refer to activities of Viega LLC. 2014, Viega is a registered trademark of Viega GmbH & Co. KG. Viega LLC 301 N. Main, 9th Floor Wichita, KS 67202 Phone: 1-800-976-9819 insidesales@viega.us 724769_CORP_SUPPLY CHAIN_BR_USA_0214