Health Tourism in Turkey 1



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Health Tourism in Turkey 1

2 Health Tourism in Turkey

Index Index The Leading Hospitals Group in Turkey Modern Technology High quality of services Experienced Team GM s Notice 4 About Plaza Tur 6 References 8 Why Bursa? 10 Hospitals 11 ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Dentatürk Private Dental Hospital Acıbadem Hospitals Group ---------------------------------------------------------------------------------- 12 ---------------------------------------------------------------------------------- 14 ---------------------------------------------------------------------------------- 16 ---------------------------------------------------------------------------------- 18 Medical Park Hospitals Group Medicabil Hospital Mamer Hospital Cancer Treatment Diagnosis Heart Care Adult & Pediatric Cardiology and CVS ---------------------------------------------------------------------------------PET-CT Orthopedics&Sports Medicine Chemotherapy Hormone theraphy Radiotheraphy 20 Neurosurgery Pediatric&Adult Cyberknife-Rapidarc-Liac IVF Treatment Surgical Oncology Laparoscopic Robotic Organ Transplant Kidney Transplant Liver Transplant Bone Marrow Transplant Aesthetic&Plastic Surgery Hair Transplant Acıbadem International Patient Services Center - Online consultation - Ground transportation to airport, to hotel, to hospital Arranging accomandation and flight - Interpretation services - Scheduling medical appointments *The Joint Commission International (JCI), is an independent international accreditation organisation which sets and audits health services standards. Acıbadem Healthcare Group is committed to - and in full compliance of- JCI accreditation standards. Under the Group, the International Hospital as well as Acıbadem s Kadıköy, Bakırköy, Kozyatağı, Maslak and Adana Hospitals have been accreditted by JCI. w: www.acibademinternational.com @: international@acibadem.com.tr : +90 216 544 29 33 3 Health Tourism in +90 Turkey 216 544 35 54

GM s Notice Dear Guest The medical tourism market in the world has been rapidly growing in recent years. In order to increase share of our Turkish Health Care establishments in the market and support national economy, Plaza Tour has prepared a support program for Health Care Establishments who invest in medical tourism. Because, our principle is Health for everyone, best services for everyone and love for everyone. Because, Health Tourism is built upon trust. The secret of the success of our company that aims for even higher targets is the love and respect it shows to all human beings. And those who have set their heart on this would achieve success and a high number of patient acceptances only if they adopt this policy. Education is a must in health tourism, just as in all other fields. Having caused creation of the Health Tourism concept, new fields of profession and new employment opportunities in this sector, our Company attaches great importance to education and training for the benefit of the human kind. We will research the most successful health centers and doctors that will serve the health tourism from all around the world and add them to our system. Serdal CAN General Manager 4 Health Tourism in Turkey

Health Tourism in Turkey 5

About Company About Plaza Tur Plaza Tour & Travel Agency Inc. was established in 1992 as a share holding company with a young and active team. In a very short period, it has become the leader of tourism sector due to its high standarts of quality, determination of success, competitiveness. Our first aim is to satisfy our clients and we achieve it by a different service understanding, grest experience and professionally. The company holds an A Group travel agency license and it supplies all kinds of domestic and international travel services. If you accept our cooperation, you will have the following opportunities History, Culture & Safe Destination Close To Europe Turkey is the right place to see the contrast between modern & traditional life style with hospitality. Low Prices & Valuable Currency Some of the most competitive prices are available, even if they are compared with other countries. Well Trained & Experienced Team For Ground Handling In Turkey Our company has been successfully organising many types of meeting, seminars, congress and exhibition organizations from A to Z for long period of time. Please, contact with us for all your request. Quick & Correct Responses You will be faster than your competitors as we try to revert within (max.) 10 minutes out of exceptional cases for your individual booking and within 24 hours for your group requests unless there would be a trouble. Well Equipped Offices In Bursa, Istanbul,Antalya,Dubai,Kuwait, Mumbai,Beirut, New Delhi All our offices are located in main areas for holiday & incentives with all facilities. A Strong Partner For All Your Hotel And Service Requests Due to our good and strong relationships with hotels in Turkey, we can easily confirm rooms for your request concerning accommodation plus we can provide every additional services without any delay all over the Turkey. 6 Health Tourism in Turkey

References Health Tourism in Turkey 7

About Company Medical Company & Organisations References Fresenius-Kabi World Health Organization Servier Turkish Society of Anesthesia Novartis Turkish Society of General Surgery Eczacıbaşı (Baxter, TCG) Turkish Society of Intensive Care l l l l l l l l l l l National Surgery Congress s (2004,2006,2008) (3000 Participants) World Healthy Cities Society Congress (2005) European Healthy Cities Association Conference 2008 (1500 Participants) International Destination EXPO 2010 (2000 Participants) European Hernia Congress 2010 (3200 Participants) National Intensive Care Symposium (1500 Participants) EAACI European Congress 2011 (10.000 Participants) American Society of Travel Agencies Congress (2010) (2200 Participants) European Academy of Aesthetic Dentistry (2010-2011) (2300 Participants) European Lions Forum 2013 (3000 Participants) National Anesthesia Congress s (2002-2013) (2000 Participants) 8 Health Tourism in Turkey

Health Tourism in Turkey 9

Why Bursa Why Bursa? Bursa lies in the northwestern part of Turkey near the Sea of Marmara, about 20 km inland. Bursa was the first major city the Ottomans, who started as a small emirate in the countryside just east of Bursa, had taken control of. As such, it served as the first capital city of the Ottoman Empire. Most of the historic sights of the city date back to this early period of the Ottomans. Today, with a population of more than 2,500,000, Bursa is the fourth largest city in Turkey after Istanbul, Ankara, and Izmir. It is famous for its peach, chestnut, and silk,international hospitals, wellness centers although lately, heavy industry located in the outskirts of the city has surpassed these traditional industries. Furthermore, Uludağ one of the highest mountains in Turkey-lies very close to Bursa and is the main winter sports and climatic treatment center of Turkey. 10 Health Tourism in Turkey

Hospitals reklam 4 Health Tourism in Turkey 11

Hospitals Dentatürk Private Dental Hospital Hospital Polyclinics Patient Rooms Operating Theater Expert Dentist Service in any Branch The organization is at your service with 25 physicians (6 of them are experts) 25 treatment units, 2 operation rooms, a general anesthesia service, 25 orthodontists, 6 of them being specialists, 90 support personnel, a medical doctor and nurse staff Polyclinic Services Dentatürk Private Dental Hospital is operational for 24/7 and appointment based service is provided between 09.00 22.00 by specialist dentists. Emergency Dentistry Emergency dentistry service is given from 22.00 to 09.00 by our on-call doctors, after appointment based interpretations. Inpatient Treatment Stabilization of our patients after surgical interventions and general anesthesia is aimed at bed service of our hospital. Patients hospitalized in the bed service are kept under supervision by our medical doctors by our nurses and medical doctors we have in our staff. Operating Rooms/General Anesthesia Service We have one local and one anesthesia enabled, two operation rooms in our hospital. Protecting our patients against infection based complications of surgical interventions is aimed by these Hepafilter and completely sterile operation rooms 12 Health Tourism in Turkey

Hospitals General Anesthesia Local anesthesia is preferred generally in dental surgery and treatment as much as possible. However, in some situations, general anesthesia is absolutely necessary. This requirement can be fulfilled at the standards of our hospital. Conscious sedation This is the state of deep sleep while the patient s conscious is still open which is caused by the anesthetist using some drugs. The patient is not exposed to psychological trauma since he won t be able to remember the dental treatment. Expectations of our patients are fulfilled in - Smiling design, - Teeth Bleaching, - Inlay-onlay ceramic fillings, laminate veneer - Over Implant dentures, - Reinforced ceramic applications by coordination of all clinics within our hospital. Dentists Medikal Director Prof. Dr. Taner OKŞAN Prosthetıcs Dr. Gülşah TOYMAN Prosthetıcs Dt. Erdoğan MUSTAFA Periodontology Dr. Burcu ÇETİNKAYA Pedodontics Dr. Elif İPEK YILMAZ Orthodontics : Dr. Hüseyin HÜSEYİN Treatment and Endodontics : Dt. Rahime MUTLU Treatment and Endodontics : Dt. Erman ERKALAYCIOĞLU Treatment and Endodontics : Dt. Özkan MÜMİNOĞLU Treatment and Endodontics : Dt. Özlem DEMİR Treatment and Endodontics : Dt. Ahmet MUSTAFA Treatment and Endodontics : Dt. Fatma ÖMEROĞLU Treatment and Endodontics : Dt. Esen TOPUZ Treatment and Endodontics : Dt. Başak ULUSOY Treatment and Endodontics : Dt. İsmail HAKKI Treatment and Endodontics : Dt. Şeniz YEŞİLKAYA Health Tourism in Turkey 13

Hospitals Acıbadem Hospitals Group Bursa Istanbul Fulya Istanbul Maslak Bodrum Excellence in Health Care Acibadem has been one of the most valued private healthcare services provider in Turkey, since 1991. Acıbadem provides comprehensive diagnostic and treatment services by employing the highest calibre health care professionals, state-of-the-art medical technology, robust infrastructure and JCI* accredited medical standards. Acıbadem operates 16 full-service general hospitals and 8 outpatient clinics. Acıbadem is a reference center for many complex treatments that require advanced technology and experience. The 5 Cancer (surgery, radiotherapy, chemotherapy), 10 Heartcare (pediatric and adult), 9 Fertility (IVF), 5 Transplant (liver, kidney, bone-marrow), 3 Spine and Joints, 1 Sports Medicine, 6 Nuclear Medicine and 3 Robotic Surgery centers are all nationally and internationally reknowned reference centers serving with their latest technology assets and highly regarded physicians. The International Patient Services Center at Acıbadem Hospitals Group offers a comprehensive range of services for international patients and visitors. The dedicated staff provide services including consultations, diagnostic services, billing and insurance, travel and lodging arrangements and language interpretation services. 14 Health Tourism in Turkey

Hospitals Acıbadem International Patients Department can help you with the following services before, during and after your stay Scheduling medical appointments Assisting with international insurance companies Making hotel arrangements Arranging ground transportation from the airport Assisting with visa procedures Estimating the cost of services Assisting with hospital admissions and physicians Ensuring that you understand the instructions from physicians Obtaining and delivering the copies of medical reports after consultations Assisting with the discharge and payment procedures Facilitating communication with the physicians of Acıbadem Hospitals Group after your departure Medical Services Treatment Services Breast Surgery Cardiology Cardiovascular Surgery Chest Diseases (Thoracic Diseases) Ear, Nose and Throat (Otolaryngology) Emergency and Ambulance Services Neurology Neurosurgery Nuclear Medicine Obstetrics and Gynecology Ophthalmology (Eye Diseases) Oral and Dental Health Orthopedics and Traumatology Pediatric Surgery Pediatrics Physical Therapy and Rehabilitation Plastic, Reconstructive and Aesthetics Surgery Radiation Oncology Urology Health Tourism in Turkey 15

Hospitals Medical Park Hospitals Group Hospital Polyclinics Patient Rooms Operating Theater We are close at hand at a lieu where happiness denotes health and well-being Medical Park, the largest hospital chain of Turkey, accommodates the health services thereof developed each passing day thanks to its vast knowledge and experience in the health sector under the motto of health for all representing its policy. Medicalpark Bursa Hospital, empowered through the professional service delivery approach of Medical Park in the health sector, meets the changing health needs of its esteemed clientele at the highest level by virtue of its concept of best structuring targeting the best health care through constant development and transformation. Medical Park Bursa works for you 24/7, with its renewed clinics and persistently innovative and expanding academic staff, cutting-edge medical equipments, modern methods of diagnosis and treatment and sophisticated planning every detail of which created with a patient-focused view. Surgeries carried out in departments of Neurosurgery, Orthopaedics and Traumatology, Obstetrics and Gynecology, Heart and Vascular Surgery, Ophthalmology, Ear, Nose and Throat Diseases, Pediatric Surgery, General Surgery and Aesthetic, Plastic and Reconstructive Surgery are furnished in European standards. Our health care provided in international standards are accommodated thanks to two surgery rooms with laminar flow ventilation system and special surgery equipments allocated for heart and vascular surgery and a team vastly experienced in the field of cardiovascular surgery. The neonatal intensive care unit, setting an example for all neonatal intensive care units in Turkey, serves 24 hours a day continuously with the ventilator, open bed, transport incubator, phototherapy device and monitors ensuring the monitoring of the vital functions of all patient thereof. Medical Park Bursa, also accommodating the valued patients thereof with outpatient and inpatient care has 23 chemotherapy units with single-bed rooms in the medical oncology section as well as a separate laboratory for blood tests. 16 Health Tourism in Turkey

Hospitals Our team of physicians consist of academics in all surgical branches each an expert in the branch thereof and they carry out all kinds of aesthetic plastic and reconstructive surgery including nose, stomach and facial aesthetics, mammoplasty, hair transplantation, liposuction, hand surgery (microsurgery), face fracture treatment as well as applications of botox and fillers successfully in our hospital. All kinds of eye treatments are performed carried out in our Eye Diseases Center thanks to employment of modern technology and by virtue of our expert team. Angiography and stent applications are conducted with success in our coronary heart disease unit while highly sophisticated cardiovascular surgeries can be achieved in our cardiovascular center. All kinds of gynecological treatments and birth operations are carried out and services as to risk pregnancy follow-up and postpartum newborn intensive care services are achieved in our gynecology and obstetrics center. Treatments for diabetes mellitus, hypertension, obesity, gastrointestinal disorders, sleep disorders and sleep apnea is applied within international standards. All known dental treatment procedures including orthodontics and smile aesthetics are performed in our oral and dental health unit. Medical Park Bursa is proud to provide the esteemed clientele thereof with patient-oriented and friendly service in an environment where the latest developments in health are applied with contemporary technology. Hospital VIP Service Unit composed of International Patient Experts 17,000 m2 covered area 21 floors 214 beds 67 intensive care units 7 surgery rooms Two delivery rooms Parking / Cafeteria Service Departments Emergency Service Oral and Dental Health Anesthesiology and Reanimation Neurosurgery Nutrition and Dietetics Pediatric Surgery Child Health and Diseases Internal Medicine Skin Diseases (Dermatology) Infectious Diseases and Clinical Microbiology Physical Therapy and Rehabilitation Gastroenterology General Surgery Chest Diseases Sleep Laboratory Eye Health and Disease Obstetrics and Gynecology Heart and Vascular Surgery Cardiology Ear, Nose and Throat Laboratory Services Breast Clinic Neurology Nuclear Medicine Orthopedics and Traumatology Psychology Plastic Reconstructive and Aesthetic Surgery Radiology (Medical Imaging) Rheumatology Urology Medical Oncology Intensive Care Health Tourism in Turkey 17

Hospitals Medicabil Hospital Hospital Intensive Care Units Patient Rooms Operating Theater The Hospital Medicabil Hospital offers healthcare to international standards. The seven floors of the hospital enclosing a covered area of eight thousand square metres bring iogeiher an advanced technology infrasfrucfure with the experfise of highly Trained professional sfaff. All The healihcare services offered comply with efhical regulations, are reliable, respeci patients rights and are easily accessible to all in need both nationally and internationally. Scientific research and academic studies contribute to the ongoing improvement of qualify. Why Come To Medicabil? Medicabil Hospital physicians perform more knee replacements and more hip surgeries each year than any other hospital in Turkey,and continuallydevelop surgical techniques that areused around the world. Infrastructure 8000 m² closed area 87 patient beds 9 patient beds at 2nd level Medical Intensive Care 6 patient beds at 2nd level Surgical Intensive Care 1 bed at 1st level Intensive Care 2 beds Neonatal Intensive Care 5 operating theatres 18 Health Tourism in Turkey

Equipment CT (dual slice, multi slice new generation) PACS (Digital transfer and storage system for radiological images) UPS (uninterrupted power source x 2) 650 KW Generator x 2 MR 1.5 TESLA (new generation) Personnel Information Total 270 employees 40 specialist physicans (20 specialist branches) 5 practitioners 30 physicians 64 nurses Medical Departments Ambulance Services Anesthesiology and Reanimation Audio Laboratory Audiology Delivery Unit Dermatology Intensive Care Units Internal Medicine Pathology Pediatric Health and Diseases Physical Therapy and Rehabilitation Physical Medicine and Rehabilitation Unit Plastic and Aesthetic Surgery Brain and Neurological Diseases Surgery Ear, Nose and Throat Emergency Services Endoscopy Unit Neurology Neurology Laboratory Nuclear Medicine Laboratory Radiology Unit Cardiology Cardiology Laboratory Check-up Chest Diseases Clinical Biochemistry Laboratory General Surgery Gynecology and Obstetrics Opthalmology Occupational Physician Operating Theatre Orthopedics and Traumatology Urology Health Tourism in Turkey 19

Hospitals SURGERY CENTER Mamer Hospital Hospital Polyclinics Patient Rooms Operating Theater Our General Surgery Center is about 1000 square meters with three floors. In the first floor there are radiologic imaging and supportive units, in the second floor polyclinics, endoscopy unit and minor surgery operating room, in the third floor operating room and rooms for one day stay patients. At registration we get personal identification and knowledge about their illness, then patients interview with their doctor before tests and treatments. In our surgery center laboratory and radiologic tests can be done at the same time and also biopsies and minor operations can be performed at the same day. We get laboratory results the day after, biopsy histopathologic results in 2-3 days and operative histopathologic results at least in 1 week. Knowledge about some results are given to patients by phone. Patients stay only daily in our surgery center. According to the type of operation and the type of anesthesia patients can be discharged in the same day or the day after. 20 Health Tourism in Turkey

Hospitals Especially for oncologic patients the selection of treatment and management modalities are made by multidisciplinary approach. The council by General Surgeon, Radiologist, Medical Oncologist, Radiation Oncologist and Plastic & Reconstructive Surgeon come together periodically. We keep all the data of patients in computer and also in file folder archive. We keep the rules and privacy of our patients exactly and when necessary the datas can be given to themselves. By the registration program we call our patients by phone to make them remember their appointment. Doctors Erol AKSAZ - Surgical Oncologist Turay YAZICI - General Surgery Tayanç ÖNCEL - General Surgery Levent TATLIKAZAN - General Surgery Sabri KARTAL - Obstetrics and Gynecologist Some of Certificates Health Tourism in Turkey 21

Hospitals SURGERY CENTER Bağlarbaşı Mahallesi Harran Sokak No:36 Osmangazi-BURSA / TURKEY Phone: 90 (224) 241 65 65 Fax: 90 (224) 241 63 63 www.mamer.com.tr 22 Health Tourism in Turkey

Hospitals Health Tourism in Turkey 23

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