Mississippi Access to Care Plan Draft Consumer Education Focus Group - Draft 1 May 10, 2001 Major Focus Area: Consumer Education Key Element A: Public Education and Awareness Goal 1: Mississippi government will promote initiatives passed in House Bill 929, 2001 Regular Session of the Mississippi Legislature. a. Announce passage of House Bill 929 and its specific initiatives for Mississippi citizens. Advocacy groups newsletters Executive branch press conference Press releases Organization and association newsletters Other public service announcements State agencies newsletters Goal 2: Mississippians will be provided with timely, accurate public education to promote greater awareness of the available service delivery system. b. Examine existing written informational content to determine accuracy, currency and effectiveness. advocacy organizations broadcast media Internet-based web pages and linkages state government agencies non-profit agencies other affiliated bodies print media resource directories
c. Design resource or program modifications to close information gaps and/ or correct informational inaccuracies. Develop audio visual materials Review existing informational materials regarding service offerings Develop new resources for non existing informational products. 2 d. Determine and obtain any additional fiscal or human resources needed to implement modifications. e. Implement modified information resources or services. Develop strategic manpower plan for program implementation. Develop long term plan and goals for informational systems development. Develop budget for legislative review and funding. Locate and develop federal, state and private grant applications for informational systems development. Implement information resource system as a one stop process. Goal 3: Mississippi s service delivery system will facilitate easy access to information about its programs and supports. a. Identify existing access methods used to obtain information about services. other community information initiatives
other community information initiativesbraille publications Bilingual publications Culturally-sensitive content 3 b. Ensure optimum accessibility for consumers with educational, language or visual support needs. c. Examine existing access methods to determine accuracy, currency and effectiveness. d. Design information resources or program modifications to close knowledge gaps and/or other community information initiatives other community information initiativesbraille publications Bilingual publications Culturally-sensitive content Community resources, i.e., physicians offices, retail locations,
correct informational inaccuracies. e. Determine and obtain any additional fiscal or human resources needed to implement modifications. f. Implement modified access strategies. welcome centers, interstate advertisement, utility companies, fire and law enforcement agencies Community colleges Faith-based assistance organizations Institutions of higher learning Public assistance programs Public school systems Public libraries Public and private acute care hospitals Statewide toll-free communication access State government informational networks 4 Goal 4: Mississippians will be offered information-gathering opportunities for strategic plan development among targeted state agencies.
a. Identify and maintain existing efforts among advocacy focus groups state agencies to gather consumer input for agency planning meetings inclusion in five-year strategic plans. surveys 5 a. Initiate additional information-gathering opportunities among targeted state agencies and potential consumer groups. advocacy focus groups consumer surveys parent-teacher organizations public forums online surveys