IUB CATS (Campus Administrative Training) Business Continuity Planning for Indiana University ~ ~ OVERVIEW ~ ~ Mary Lou East-Emmons Business Continuity Planning Manager Business Continuity Planning Specialists Cole S. Seger IUB Eileen M. Robichaud IUB
IU Emergency Management and Continuity (UEMC) John Applegate Exec. Vice President for University Regional Affairs, Planning, and Policy www.indiana.edu/~vpurapp Campus Administration (budget, policy) Mark S. Bruhn Associate VP for Public Safety and Institutional Assurance ~vpurapp/safety/index.shtml Diane Mack University Director, Emergency Management and Continuity Jessie Campbell Support Staff IUPUI IUEMC Marie Ambern Support Staff IUB PS&IA Ken Long Asst Director, IUB Emergency Operations Marilynn Mundy Coordinator EMC IUB Emerg. Ops. Deb Fletcher IUB Director, EMC IUB Emergency Planning Committee C. Seger EMHE Grant (IUB) Carlos Garcia IUPUI Director, EMC IUPUI Emergency Planning Committee E. Robichaud EMHE Grant (IUB) Joe Romero Regional Director, EMC Regional Emergency Planning Workgroup N. DeVore EMHE Grant (Regionals) Marge Abels, Senior Analyst, EMC Troy Barnes, Senior Planner, EMC Mary Lou East- Emmons, BCP Manager Steve Arthur Coordinator EMC IUB Emerg. Ops. Primary Location: IUPUI IUB protect.iu.edu/emergency University Emergency Prep Committee Flyaway Team (Common Response Capability) 2
IUEMC Vision & Mission Statement VISION - Indiana University will maintain a culture of preparedness and be a safe and resilient environment in which the students, faculty, staff, and visitors feel secure in their pursuit of individual and institutional goals. MISSION The IU Department of UEMC will collaborate with partners internal and external to the University to develop and maintain a comprehensive, system-wide, allhazards emergency preparedness program that enables the University to prevent, mitigate, prepare for, respond to, provide continuity during, and recover from any incident, and builds resilience throughout all processes. From: 2011 Public Safety and Institutional Assurance Strategic Plan 3
Why undertake Business Continuity Planning at Indiana University? System-wide Business Continuity Plans Enables the university to quickly and effectively manage and resolve emergency situations Keeps performance in line with university / state and federal protocols and standards Takes advantage of previous work and currently positioned resources Indiana University is a SYSTEM of 8 campuses Reference: Business Continuity Strategic Overview, 2009 4
2010 Emergency Management for Higher Education Grant Develop a comprehensive, campus-wide, all-hazards emergency preparedness program that incorporates the four phases of emergency management prevention/ mitigation, preparedness, response, and recovery. 24 month grant deadline September 2012 $642,847 granted to IUB, IUSE, IUK, IUE, IUN, IUSB includes various projects 5
2010 Emergency Management for Higher Education Grant Business Continuity Planning one of eleven projects Objectives #1 Meet with 100% of all IU departments #2 100% of all departments have a completed BC Plan 2010 SEPT OCT NOV DEC AWARD INITIAL MEETING 2011 JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC INTERVIEWS INTERNS HIRED TRAINING & TOOL & MATERIALS PREP IUB, IUN, IUSB, IUK, IUE, IUS Meet & Train at least one (1) person from each department / division / unit or area on each campus regarding the BCP concepts and components, the IU-READY web based tool by 12/31/11 2012 JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC IUB, IUN, IUSB, IUK, IUE, IUS by campus - 100% of all departments trained should have a COMPLETED Business Continuity Plan(s) approved by their upper management 7/31/12 6
Emergency Management is PROCESS OF Preparing for Mitigating Responding to Recovering from an emergency or interruption with SEVERAL COMPONENTS : Planning (critical) Training Testing Conducting Drills Coordination of activities with other 7
Potential University Interruptions Fire IUB Student Building renovation (1990) Tornado Winter Weather (Storms/Ice (2/2011)) Train derailments Hazard spill 46 Bypass by IU Foundation (2003) Flooding including from the ceiling Research / Experiments - sabotage Earthquake / Explosion Civil Disturbance Loss of... computers / networking communications space (building or office) people research data power 8
Emergency Management Time Line Components / Chapters Critical Functions / Services / Products Processes Inventory Instruction Academic Continuity Teams / Skills Business Continuity Planning Info. Technology Contacts Research Disaster Recovery Plans Buildings Equipment / Supplies Strategies PREPARE / PLAN Respond Recover Relationships (AWARENESS) MITAGATION of RISK (PREVENTION) PROTECT ASSETS EVENT / CRISIS RESPONSE (EOC) Dept l - Incident Command Structure (NIMS) RECOVERY (ROC) RESTORED First Aid & CPR Training Preparedness Kits GO KITS NIMS Training* Activate Action Plans Safeguard Human Life Assure Animal Welfare Assess Damage Resume time-sensitive operations Recover other operations Restore/repair facilities and content * NIMS FEMA: National Incident Management System 9
Business Continuity Planning IS A collection of 1) resources 2) actions 3) procedures and 4) information that is developed, tested, and held in readiness for use in the event of a major disruption of business operations 10
Business Continuity Planning IS NOT a project NOT a one-time task NOT for a fixed length of time It IS a mind-set consider it a Culture Change It MUST BE viewed as an on-going, living program! It MUST BE considered as a constant in everyday business It MUST BE communicated / trained / viewed / reviewed CONTINUALLY 11
Business Continuity Process Tasks & Functions OR Divisions or Sub-divisions 12
Why is BCPT* here...?? BCP Team Responsibilities // [ for each academic and administrative unit ] to provide leadership in coordinating, assessing, developing, and communicating business continuity planning principles work with, advise, train, coach, instruct, demo, follow-up NOT to write your departmental plan to educate the campus departments and colleges on the development, testing, and maintenance of YOUR Business Continuity Plan advise departments / divisions / units toward completion of their plan(s) 13
References - Materials WEBSITE www.protect.iu.edu www.businesscontinuity.iu.edu All materials and resources including - User Guide to Business Continuity / Resumption Planning Business Continuity Coordinator (BCC) Planning Checklist IU READY web-base planning tool: (by specific campus) https://us.ready.kuali.org/iub IUN IUSB IUK IUE IUPUI IUB IUS https://... /iun https://... /iusb https://... /iuk https://... /iue https://... /iupui https://... /iub https://... /ius Email us at: bcp@indiana.edu 14
www.protect.iu.edu 15
www.businesscontinuity.iu.edu 16
IU READY Opening Screen (CAS) https://us.ready.kuali.org/iub 17
IU READY Opening Screen 18
IU READY Questionnaire by TABS 19
BCP Team Contact Information Eileen Robichaud BCP Specialist IUB Campus 1469 E. 17 th Street Bloomington, IN 47408 Office 812.855.3212 Cell 812.345.0987 Eileen Mary Lou Cole bcp@indiana.edu Cole S. Seger BCP Specialist IUB Campus 1469 E. 17 th Street Bloomington, IN 47408 Office 812.855.5942 Cell 812.630.4183 Mary Lou East-Emmons Business Continuity Planning Manager 1469 E. 17 th Street Bloomington, IN 47408 Office 812.855.8975 Cell 812.345.0234 20