International Open Government Data Leaders Top 10 Issues and Lessons Learned

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International Open Government Data Leaders Top 10 Issues and Lessons Learned Richard Best, Solicitor, Government Technology Services, Department of Internal Affairs, New Zealand Stephen Walker, Senior Director, Information Management Division, Senior Director s Office, Treasury Board of Canada Secretariat Trevor Smallwood, Assistant Secretary, Cyber Security Australian Government Information Management Office, Department of Finance and Deregulation Sanjeev Sonny Bhagowalia, Deputy Associate Administrator, Office of Citizen Services and Innovative Technologies, Senior Program Executive, Data.gov, U.S. General Services Administration David L. McClure, Ph.D., Associate Administrator, GSA Office of Citizen Services and Innovative Technologies, U.S. General Services Administration (GSA, Moderator) 1

Top 10 1. Communities are out there and waiting 2. Culture makes a difference 3. Leadership matters 4. Risk aversion 5. Tension between security and delivery 6. Legacy and Architecture 7. Data Quality 8. Measuring value will be a challenge 9. The big picture matters 10. The inevitable direction of technology

International Open Government Data Conference International Open Government Data Leaders Top 10 Issues and Lessons Learned 3 3

International Open Government Sanjeev Sonny Bhagowalia Deputy Associate Administrator, Office of Citizen Services and Innovative Technologies, Senior Program Executive, Data.gov, U.S. General Services Administration 4

Top Ten Issues and Lessons Learned 1. The President s Innovation Agenda Requires Many Building Blocks of Innovation Open Data is Just One Component 2. Are We Getting enough Participation Across Government? 3. Adapt to New Technologies and Ways of Sharing Information and Knowledge 4. Get in Front of the Tsunami of Data 5. Create Communities of Interest 6. What You Measure is What You Get 7. Geo-Spatial Data as A Key Enabler for Killer Apps 8. Improved Search with Mobility 9. Continuously Tapping the Ingenuity of the American Public 10. Standards and Governance Along the Information Lifecycle 5

Issue/Lesson Learned # 1: The President s Innovation Agenda Requires Many Building Blocks of Innovation Open Data is Just One Component Open Government + Paradigm shift from Protect everything, share what we must to Share everything, but protect what we must. Partnerships Entrepreneurship Prizes, Challenges, and Grants Idea Generation Innovative Science & Technology Creative Funding Strategies Promoting Competitive Markets Scaling IT Infrastructure w/ New Tech (e.g. cloud) Open Architectures (e.g. apps, APIs) Others 6

Issue/Lesson Learned # 2: Are We Getting enough Participation Across Government? How do we encourage/reward agencies that publish useful and relevant data? 7

Issue/Lesson Learned # 3: Adapt to New Technologies and Ways of Sharing Information and Knowledge Data YouTube is now second largest search engine in the world + Context Information 1.5 million pieces of content shared daily on Facebook On-line newspaper readers are up 30% 250 million visitors each month to MySpace, YouTube, and Facebook (none were around 6 years ago) Mobile devices will be world s primary connection tool to the Internet in 2020 Other Information + Experience Knowledge Our goal is to make data and information available to any mission, any where, at any time, securely and reliably As big an issue outside your organization as within it 8

Issue/Lesson Learned # 4: Get in Front of the Tsunami of Data! Volume of digital information increases tenfold every 5 years Data is the flint for for the next 25 years. Ray Ozzie Chief Software Architect Microsoft Such a vast amount of new data being generated every day presents great opportunities, but also challenges. How do we handle, on a continuous basis: Data quality? Security, and privacy? Classification? Data provenance? Records management? Data duplication? Data at rest vs Data in motion? 9

Issue/Lesson Learned # 5: Create Communities of Interest! Community pages collect related datasets and other information to help users find data on a single topic of interest in one central location Restore the Gulf is an example of a Data.gov community Planned communities include Health, Education, Law amongst many others. It s not just about policy and technology it s about changing the culture Data.gov/restorethegulf 10

Issue/Lesson Learned # 6: What You Measure is What You Get! What are the right metrics? How are they tied to outcomes? 11

Issue/Lesson Learned # 7: Geo-Spatial Data as A Key Enabler for Killer Apps Geo-data Integration - Combine capabilities of Geodata.gov and Data.gov Enhanced visualization, data-mashing and online web capabilities Human knowledge is expected to be doubling by the year 2012. (Alvin Toffler) Geo-aware applications are key. How to realize the promise of geospatial information systems (GIS) for the nation? Geo-data architected and built-in Lightweight geo-applications and mash-ups for Web 2.0/Gov 2.0 Incremental, agile, actionable and affordable delivery 12

Issue/Lesson Learned # 8: Improved Search with Mobility How do we categorize data and datasets so that they are easy to browse and find? By Statistical Abstract Category? By Federal Enterprise Architecture? By Owning Organization? Other Taxonomies? All of the Above? 13

Issue/Lesson Learned # 9: Continuously Tapping the Ingenuity of the American Public The Federal government does not have a monopoly on good ideas Access to information unleashes creativity Innovation drives sustainability How do we keep engaging and tapping creativity continuously? Example of GPS 14

Issue/Lesson Learned # 10: Standards and Governance Along the Information Lifecycle Citizen Feedback + Resource Prioritization + Cross Agency Interoperability 15

International Open Government Data Conference Sunlight is the Best Disinfectant. -- Justice Louis Brandeis 16