Professional Development Learning Services Workshops and Programs Fiscal Year 2016 Workshops in Seven Tracks Skill development opportunities offered at introductory, intermediate and advanced levels. See next pages for details by track. Communication & Customer Service Diversity, Equity & Inclusion Personal Effectiveness Policy, Procedure & Reporting Software Proficiency Supervision, Leadership & Management Programs for New Employees Introduction to UVM Benefits UVM Culture, Our Common Ground and Preventing Sexual Harassment and Bias Personalized Learning Create a personalized development plan Tools to help you and your supervisor plan for and support your professional development Individual Learning Opportunities (Open Labs) elearning Community Tools for Supervisors Programming for new and experienced supervisors Support and checklists to help engage and support employees Customized trainings and series for your department Organizational development services Certificate Programs Excel Essentials Certificate Office Suite-UVM Essentials Office Support Certificate Supervisory Learning Series
Communication & Customer Service Skill Development Opportunities: Effective verbal and written communication, conflict resolution, customer service, and communication technology Fall Build Strong Working Relationships* Developing a Digital Communications Strategy Sign Language Interpreting and You Social Media @ UVM Toning Down the Auditory, Brightening up the Visual Training Design and Delivery-Part 1 Training Design and Delivery-Part 2 Spring 2016 Art of Customer Care Build Strong Working Relationships Building Conflict Resolution Skills Defusing Anger and hostility Twitter 101 2 P a g e
Diversity, Equity & Inclusion Skill Development Opportunities: Opportunities to gain basic knowledge and develop skills for navigating today s modern workforce; Skills to increase Cultural Competency Fall Gender 101: Exploring the Impact Introduction to Culture LGBTQA* Vocabulary and Identity 101 What is Race and Why Does it Matter- Part 1 What is Race and Why Does it Matter- Part 2 Spring 2016 What is Gender Identity and Why Does it Matter The Wilderness of White Privilege Developing a Diversity Plan What is Prejudice Really-Part 1 What is Prejudice Really-Part 2 When Meetings Go Unexpected Places 3 P a g e
Personal Effectiveness Skill Development Opportunities: Opportunities to develop and enhance skills to be a more effective employee; Time management; Planning for professional development; Interpersonal skills Create a Professional Development Plan Retirement Savings Information Fall Create a Professional Development Plan Effective Time Management Email Management - Inbox Zero Emotional Intelligence- An Introduction Getting to Win-Win Managing Stress and Building Resiliency Retirement Savings Information The Power of Positivity Training Design and Delivery- Part 1 Training Design and Delivery- Part 2* Spring 2016 Create a Professional Development Plan Effective Time Management Email Management - Inbox Zero Rethinking Change Retirement Savings Information Emotional Intelligence: Digging Deeper* 4 P a g e
Policy, Procedure & Reporting Skill Development Opportunities: University policy overview, compliance training, updates on operating procedure and reporting on University finances and business Hands-On Fire Extinguisher Training Preventing Sexual Harassment and Bias Fall Classification at UVM Domestic I-9 Training* Hands-On Fire Extinguisher Training Preventing Sexual Harassment and Bias PurCard Reallocation Process University Policy Related to Sexual Misconduct Closeout Report* Financial Reporting Spring 2016 Business Analysis & Report Writing* Business Diagrams Business Metrics and Analytics Chart of Accounts Domestic I-9 Training* Effort Management and Reporting on Sponsored Agreements Financial Reporting Moveable Equipment and Asset Control Preventing Sexual Harassment and Bias PurCard Reallocation Process The Importance of Criminal Background Checks 5 P a g e
Software Proficiency Skill Development Opportunities: Introductory, Intermediate and Advanced instruction for University supported software applications ERS Certification Software Excel 2013 Pivot Tables Basics* Excel 2013 Macros Basics* Excel 2013 Basics Level 1 Excel 2013 Formulas Basics* Excel 2013 Basics Level 2 Excel 2013- Formulas Intermediate* Excel 2013 Basics Level 3 Excel 2013 Intermediate* SEO Job Board Training Fall Access 2013 - Basics Captioning and YouTube-Can you trust it? Excel 2013 Basics Level 1 Excel 2013 Basics Level 2 Excel 2013 Basics Level 3 Introduction to Web Metrics LimeSurvey Basics Personal Action Request (epar) Training* Prezi Basics SEO Job Board Training Word 2013 Basics Access 2013 Intermediate* Excel 2013 Formulas Basics* Excel 2013 Intermediate* Excel 2013- Formulas Intermediate* Word 2013 Intermediate* Access 2013- Advanced* Excel 2013 Macros Basics* 6 P a g e
Software Proficiency Cont d Spring 2016 Access 2013 - Basics ERS Commitment Effort Software Excel 2013 Basics Level 1 Excel 2013 Basics Level 2 Excel 2013 Basics Level 3 LimeSurvey Basics Mobile and Social Media Accessibility Personal Action Request (epar) Training* Prezi Basics SEO Job Board Training Word 2013 Basics Access 2013 Intermediate* Excel 2013 Formulas Basics* Excel 2013 Intermediate* Excel 2013 Pivot Tables Basics* Excel 2013- Formulas Intermediate* Intermediate Web Metrics* Word 2013 Intermediate* Access 2013- Advanced* Excel 2013 Macros Basics* Excel 2013 Pivot Tables Advanced* 7 P a g e
Supervision, Leadership & Management Skill Development Opportunities: Opportunities to examine supervisory, leadership and management style Employing International Undergraduate Effective Team Collaboration Students Work Study Supervisor Responsibilities Onboarding & Training Student EEs Fall Approving Time Non-Exempt EEs Benefits of Coaching Distressed and Disruptive Students Federal Work Study Supervisor Responsibilities Introduction to EAP Benefits for Supervisors Legal Issues in Student Employment Onboarding & Training Student EEs Support Employee Development Understanding Your Supervisory Toolkit Writing Effective Position Descriptions Delegation and Empowerment* Enhancing Your Supervisory Toolkit* Managing Supervisory Challenges* Maximizing Your Supervisory Toolkit* 8 P a g e
Supervision, Management and Leadership Cont d Spring 2016 Affirmative Recruitment Delegation and Empowerment* Maximizing Your Supervisory Toolkit* An Introduction to Appreciative Inquiry Enhancing Your Supervisory Toolkit* Approving Time Non-Exempt EEs Is it a Training Issue? Behavior Based Interviewing Managing Supervisory Challenges* Distressed and Disruptive Students Employee Recognition and Appreciation Exploring Traits of a Leader Introduction to EAP Benefits for Supervisors Staff Compensation at UVM Support Employee Development Understanding Your Supervisory Toolkit Work Study Supervisor Responsibilities 9 P a g e