Contra Costa College Disabled Students Programs & Services (DSPS) Student Services Center Rom 109 APPLICATION FOR INTERPRETING/CAPTIONING SERVICES Name: ID#: Semester/Year Today s Date: E-mail address: Section # Course Instructor Day/Time Room 1. Interpreting/captioning services will only be provided to a student who has a verifiable disability and whose disability related functional limitations prevent him/her from hearing regular speech and lectures. Student must have an audiogram on file with the DSPS office. 2. Students are required to meet with a DSPS counselor each semester to begin or continue receiving services from our office. 3. This form must be signed by the DSPS counselor prior to the initiation of interpreter services. 4. The DSPS office will contact contracted interpreter agencies. 5. If a student does not attend the first class meeting, services for that class will be suspended. 6. Interpreters will wait only 20 minutes outside of the classroom for a student. 7. If the interpreter does not show or you cannot attend class, the student should contact the DSPS Office: 510 235-7800 ext. 7220, or by e-mail to: dspsoffice@contracosta.edu 8. It is the student s responsibility to notify the DSPS office as soon as it is known he/she will be unable to attend class and at least 96 hours (4 days) prior to the class starting (when possible), so the interpreter can be notified of the cancellation. 9. The student must notify the DSP&S office in writing of any class changes to this application for interpreter services; and those changes must be approved by the DSP&S office prior to implementing modifications. 10. Students are not allowed to change services with the interpreter. 11. Students must maintain an active e-mail account and provide DSP&S office with their e-mail address. 12. Students must complete 75% or more of your units through to the last day in order to enroll in classes. 13. Students must maintain a 2.0 grade point average in all classes. 14. In the event that interpreting is not available we will provide captioning. 15. Students must sign all Interpreter Confirmation of Service forms and all other required forms in order to receive services from the DSPS office. (sample forms are included in packet). Important: If you miss three (3) classes without informing the DSPS staff, in writing, DSPS staff will suspend interpreting services for that class until you meet with the DSPS counselor to discuss the problem. If you miss four (4) classes without informing the DSPS staff, in writing, DSPS will suspend interpreting services for that class for the rest of the semester. I have read, understand, and agree to the above requirements. I am aware that failure to comply with the above conditions may result in the suspension of this service. X Student Signature Date DSPS Counselor Signature Date Application for Services White: DSPS Yellow: Student 6/2008
INTERPRETING/CAPTIONING Instructions STUDENT RESPONSIBILITIES BEFORE the semester starts: 1. See your DSPS counselor early to request your interpreting needs for each new class. The DSPS office is located in the Student Services Center, Room 109. 2. You must report any schedule changes to your DSPS counselor immediately. AFTER the semester starts: 1. If you change your class schedule, you must see your DSPS counselor immediately. 2. If you add a new class, see your DSPS counselor immediately. 3. You must sign an Interpreter Confirmation of Service Form at each class meeting. If you are absent: 1. CANCEL your interpreter or captioning service 96 hours (4 days) before the beginning of your class. 2. E-mail DSPS office at: dspsoffice@contracosta.edu If you are ABSENT and DO NOT CALL before class starts, your services may be suspended. If your Interpreter is LATE or ABSENT or the real time captioning does not work: 1. Use NCR paper and an in-class volunteer note-taker and/or 2. Use a tape recorder and tape 3. TELL the DSPS office, by E-mail at: dspsoffice@contracosta.edu. (They need to know!) If you need real time captioning for a MEETING, COUNSELING, etc.: 1. For special events please contact the DSPS instructional assistant at least 2 weeks (14 days) in advance, so the proper paperwork can be filled out and processed in a timely manner. 2. Return the form to the DSPS office at least 10 working days before the event. Student Responsibilities Form 6/2008
Inappropriate Interpreter Behavior Interpreters will not engage in inappropriate behavior with students. These behaviors include but are not limited to: 1. Getting involved with the student on a personal level 2. Enrolling in an assigned class 3. Counseling or advising the student 4. Tutoring the student 5. Interpreting or explaining personal understanding/knowledge of what the instructor is trying to explain 6. Making special arrangements with the student regarding work schedule 7. Becoming a distraction for the other students or the rest of the class 8. Expressing their ideas or feelings about the topic/project being discussed 9. Becoming an aide for the student 10. Taking class notes for the student 11. Participating in class activities 12. Gathering or providing materials for the student that are needed for a class assignment or project 13. Explaining anything to the instructor for the student when the student is not present in class (i.e. what the student said or did, why they are missing class, etc.) 14. Explaining anything said by the instructor while the student was not present. 15. Staying late for a student without contacting the DSPS office first 16. Attending class on a day not scheduled for interpreting without telling the DSPS office 17. Making plans with the student without approval from the DSPS office 18. Leaving the class early without telling the DSPS office first Interpreter Inappropriate Behavior 6/2008
CONTRA COSTA COMMUNITY COLLEGE DISTRICT DISABLED STUDENTS PROGRAMS AND SERVICES (DSPS) INTERPRETING/CAPTIONING SERVICES DATE: TO: Instructor Location FROM: DSPS OFFICE, STUDENT SERVICES CENTER, ROOM 109 Student Name Class title & Section # Day/Time 1. Our records show that you have a Deaf student enrolled in your class this semester. An interpreter/captioning service has been assigned to this class to make all communication accessible to you and your student. 2. Interpreters/real time captioning personnel are trained professionals who facilitate communication between deaf and hearing persons. They do not advise, tutor, or offer personal opinions. 3. We look forward to working with you this semester. Please take a few minutes to review the attached sheets which provide you with some more information about the interpreter/real time captioning verification form. If at any time, you have questions or comments, please call (510)235-7800 ext. 7220 or E-mail us at dspsoffice@contracosta.edu. Instructor Notification 6/2008
The Interpreter Confirmation of Service Form Verification signatures from the Instructor, the Interpreter, and the Student confirm that the Sign Language Interpreters are/were present in the classroom, will assist Disabled Students Programs and Services (DSPS). THIS FORM MUST BE SIGNED AT EACH CLASS MEETING. 1. To provide prompt and consistent interpreter services for Deaf students; 2. With prompt processing of invoices from the Interpreter Referral Services Agency. Without the signature form a delay in payment may occur; and interpreting services may be suspended. 3. In the Program Audit; and 4. In making future projections of Sign Language Interpreter needs and costs for our students. Your cooperation is greatly appreciated. If you have any questions, please do not hesitate to contact the DSPS office at (510) 235-7800 x7220. Yasuko Sue Abe Manager of Disability Support Services Contra Costa College Disabled Students Programs and Services Confirmation of Service Information 6/2008
CONTRA COSTA COLLEGE Disabled Students Programs & Services (DSPS) Interpreter confirmation of Service Form The signatures below confirm that a Sign Language Interpreter was present in the class listed below and performed the duties as assigned. THIS FORM MUST BE SIGNED AT EACH CLASS MEETING. Class:. Date:. Interpreter:. Instructor:. Student:. DSPS:. Official Use Only: In: Out:. The signatures below confirm that a Sign Language Interpreter was present in the class listed below and performed the duties as assigned. THIS FORM MUST BE SIGNED AT EACH CLASS MEETING. Class:. Date:. Interpreter:. Instructor:. Student:. DSPS:. Official Use Only: In: Out:. Interpreter Confirmation of Service Signature Form 6/2008
Contra Costa College SSC-109 Disabled Students Programs & Services (DSPS) 711 California Relay (510) 234-1544 fax (510) 235-7800 ext. 7220 voicemail dspsoffice@contracosta.edu E-mail IMPORTANT!! ABSENCE NOTICE Student Name: Date: You were absent on from your class and did not contact the DSPS Office 96 hours (4 days) in advance before the beginning of your class. It is your responsibility to notify DSPS by using the contact information listed above at least 96 hours (4 days) before your class starts that you will be absent. First Notice - The next absence without contacting the DSP&S Office may result in the suspension of your services for this class. Second absence without contacting at least 96 hours before the beginning of your class. Interpreter/Captioning services are suspended. *You must meet with a DSPS Counselor to request reinstatement of your services. Yasuko Sue Abe, DSPS Manager Office Use Only: Absence Notice White: Student Yellow: DSPS Counselor Pink: Student File 6/2008
Contra Costa College Disabled Students Programs & Services (DSPS) Missing Classes Policies and Services for Deaf and Hard of Hearing Students Services I understand that if I do not attend the first class session of the semester, and I do not inform the DSPS office, in writing, by E-mail, or by phone, in advance of my absence, my interpreting/captioning services will be suspended. I understand that if I will miss class because I am ill, I must call the DSPS office at (Voicemail: 510-235-7800 ext. 7220), or send an e-mail to: dspsoffice@contracosta.edu, at least one hour before class meets. I must submit a note from my doctor. Otherwise, it will be considered an unexcused absence and I will receive a warning. I understand that if I miss class for any other reason, I must notify the DSPS office by e-mail at least 4 days in advance, so that interpreters/captioning can be notified. 1. The first time I do not notify the DSPS office at least 4 days in advance, I will receive a warning. 2. The second time I do not notify the DSPS office at least 4 days in advance, my interpreting/captioning services for that class will be suspended. I will have to schedule a meeting with a DSPS counselor to resolve the problem before my services are reinstated. 3. The third time I do not notify the DSPS office at least 4 days in advance, my interpreting/captioning services will be cancelled for the rest of the semester. Student s Signature Date DSPS Manager s Signature Date Missing Classes 6/2008
Contra Costa College 2600 Mission Bell Drive, San Pablo, Ca. 94806 (510) 235-7800 Date: Disabled Students Programs and Services (DSPS) Student Services Center, Room 109 Voicemail (510) 235-7800 Ext. 7220 Email:dspsoffice@contracosta.edu Fax: (510) 234-2544 tty: (510) 234-1544 Dear, You know about the difficulty we had filling requests for interpreters during the spring semester of 2008. Students, counselors, administrators, and interpreters worked together to improve interpreting services. In spite of all our efforts, we do not have enough interpreters to meet the demand for the fall 2008 semester. I regret to inform you that we are not able, but will continue to look for an interpreter to provide interpreting services for: Please meet with your counselor to discuss the following options: 1. Drop the class and take the same class next semester. 2. Join a class with interpreting services already established. 3. Remain in the class and use a note taker or captioning service. Please see your DSPS counselor and he/she will help you find the best option for your situation. Here are important dates to remember: Deadline for a refund Last day to receive and process ADD code Drop deadline (without receiving a w ) Last to drop a class (receive a w ) Most sincerely, Yasuko Sue Abe, DSPS Manager Difficulty Finding Interpreters Letter 6/2008
Contra Costa College Disabled Students Programs & Services (DSPS) Field Trips Policies and procedures for Deaf and Hard of Hearing Student Services I understand that if I need an interpreter to go on a field trip with my class, I must fill out this form and return it to the DSPS office at least one week (7 days) before the field trip. No exceptions will be allowed. Field Trip Information Name: Telephone: Email: Class title: Section #: Instructor: Date of Field Trip: Start Time: End Time: Location: Directions: Student s Signature Date Field Trips 6/2008
Contra Costa College Disabled Students Programs & Services (DSPS) Policies and Procedures for Deaf and Hard of Hearing Student Services Final Exams I if I will need interpreting/captioning services for final exams, I understand that I must give written notice to the DSPS office two (2) weeks before my final exams. I understand that if I do not give written notice to the DSPS office two (2) weeks before my final exams, I will not have an interpreter/real time captioning for final exams. Student s Signature Date DSPS Staff Signature Date Final Exams Form 6/2008