The ODU Guide to Teaching Online Education Division MEd Online Created by: The Center for Instructional Technology and e-learning May 2010
2 Table of Contents Welcome!... 3 Learning Your Way Around the ODU Web... 4 helpdesk.ohiodominican.edu... 4 myodu.ohiodominican.edu... 4 oduonline.ohiodominican.edu... 4 webmail.ohiodominican.edu... 5 webfile.ohiodominican.edu... 5 courses.ohiodominican.edu... 5 ANGEL Learning Management System... 6 ANGEL Training... 6 Course Materials... 7 MASTER Courses... 7 ANGEL Policies... 7 Course Access... 8 ANGEL Mail... 8 Student Help with ANGEL... 8 Instructional Technology Tools... 9 IDEA Course Evaluations... 9 Turn It In... 9 Portfolio Tools... 9 TK20... 9 Faculty Expectations... 10 Course Development Policies... 11 Course Developers... 11 Course Publishing... 11
3 Welcome! And, congratulations on your appointment to teach an online course at Ohio Dominican University! This booklet provides important information about teaching for ODU. If you have received this booklet, it means you have been assigned an online class and completed the hiring process. We intend this booklet to be a guide for first time users and a reminder for those who have taught before. If this is your first time through, we recommend you start at the beginning and follow through to the end. If you have already taught before, please use the table of contents to direct you to the information you need. Again, congratulations and let s get started!
4 Learning Your Way Around the ODU Web The ODU community has several important intranet sites, all of which require you to use a login and password for access. Once you are assigned a login and password, you can access the intranet from any computer with internet access. The Ohio Dominican University Help Desk assigns username and passwords. You may present a photo ID at the Help Desk window located on the second floor of the Spangler Library to obtain your password, or call the Help Desk at 888-251- 0773 and answer some security questions to verify your identity. helpdesk.ohiodominican.edu The help desk can be reached from 8 am until 10 pm Monday Thursday, Friday 8 am until 5 pm, Saturday 8 am 2 pm, and Sunday 1 pm - 9 pm. Email: helpdesk@ohiodominican.edu or phone: 888-251-0773. If you contact the helpdesk by email, please use your ODU mail account if possible. It makes it easier for the Help Desk to verify your association with ODU. ODU uses the same login and password for all but two sites: the library and TK20. You will receive special instructions for using TK20, if your department requires it. For the library, there are directions on the library website when you open it from a browser outside of ODU. There are five main sites that house information all instructors need. The following section explains these sites. You can access these sites from the ODU website, www.ohiodominican.edu. On the right side you ll see a box called Tools with links to these five sites. myodu.ohiodominican.edu MyODU provides faculty with a plethora of information about ODU and is a good starting point, as it links to Webmail, ANGEL, and ODU Online. Remember to login to the website to see all the information available to faculty. You can also send your students to MyODU where they will have access to student centered information like the bookstore and the Help Desk. oduonline.ohiodominican.edu ODU Online provides faculty with information about their classes. You can get a copy of your roster by logging into ODU Online and selecting Faculty. From there you have a list of options: My Advisees, Class Roster, Grading, Search for Sections, My Class Schedule, Student profiles.
5 Online faculty will primarily use the class roster and grading options. Grades are due at Midterm and Finals. You will be sent an email by the Registrar about a week before the final grades are due. It is extremely important to be timely when imputing your final grades, especially when you have graduating students in your class. Final grades are due 48 hours after the last day of class. You can calculate and keep track of your students grades in the ANGEL gradebook; however, you will need to post final grades into ODU Online for them to be official. It is your responsibility to make sure the grades are posted before the end of the deadline set by the Registrar. Additionally, the ODU Online roster always trumps your ANGEL roster. The ODU Online roster is the most current. webmail.ohiodominican.edu ODU uses Microsoft Outlook and Webmail as the official mail server. The Information Services (IS) department Help Desk will provide you with support and answer any questions you have about using ODUWebmail. Faculty are strongly discouraged from using other email accounts to contact students and communicate with departments at ODU. Please do not forward your ODU email to an account at your home, work, or another school. webfile.ohiodominican.edu All faculty are given space on the h drive and many important documents are available on the f drive. You can access these files from home with WebFile, which uses a program called WebDAV to give you access. It is recommended that you use the h drive to store all your official ODU documents as the h drive is backed up frequently and is very secure. WebFile uses your ODU login and password to provide you with access. courses.ohiodominican.edu Your online classroom will be housed in ANGEL. The Center for Instructional Technology and elearning (CITe) is responsible for the ANGEL Learning Management System. CITe help is available Monday through Friday from 9:00 until 5 p.m. If you need assistance at other times, please email the ANGEL Administrator at angel_administrator@ohiodominican.edu. CITe staff regularly checks their email in the evenings and on weekends and will respond as soon as possible. Normally, you will receive an answer within a few hours and always within 24 hours.
6 ANGEL Learning Management System Once you have your login and password and are officially assigned to the course, you will receive an email from the ANGEL Administrator indicating your course is available for you. The process from signing the final papers and getting the ANGEL email letter can take up to 72 hours because there are three different software systems communicating to make you official. There are a few things to remember once you get this email: - The login and password for ANGEL is the same as your ODU login and password, and your login is also the first part of your email address: LOGIN@ohiodominican.edu - You can see the materials in your course, but your students cannot until you enable the course. - The IS Help Desk is responsible for your login and password, not the ANGEL Administrator. elearning.ohiodominican.edu The Center for Instructional Technology and elearning (CITe) is responsible for the ANGEL Learning Management system. CITe help is available Monday through Friday from 9:00 until 5 p.m. If you need assistance at other times, please email the ANGEL Administrator at angel_administrator@ohiodominican.edu. CITe staff regularly checks their email in the evenings and on weekends and will respond as soon as possible. Normally, you will receive an answer within a few hours and always within 24 hours. ANGEL Training ANGEL training is required for all faculty teaching online. An online, self-paced introduction to ANGEL is available, as well as 1 hour workshops on ODU s main campus. Some programs also insist that you attend a 4 hour orientation to their program to prepare you to represent ODU and teach effectively. A list of ANGEL Training options and when they are offered are available on the CITe website. You can sign up for specific sessions by using the contact information on the CITe website: elearning.ohiodominican.edu Once you have taken general training, there are many tutorials available on the CITe website to help you with your tasks. These include videos and printable PDF instructions. The CITe staff is always ready to help you if you have specific ANGEL questions.
7 Course Materials All ANGEL courses arrive completely empty. It is up to each instructor to load materials for their students. Once you have participated in the introduction to ANGEL workshop, you will be prepared to load basic files and collect assignments from your students. We suggest keeping a copy of the Faculty Start-Up Guide nearby when you start building your course. If you didn t receive a copy already, you will find a link on the ANGEL Login page. Additional workshops on more advanced ANGEL topics may be of interest to you, or you can review tutorials on the CITe website. elearning.ohiodominican.edu Your division may have asked you to teach from a pre-built course designed specifically for the online program you re teaching in. These are known as MASTER Course Templates and you can load the materials in all at once. MASTER Courses A MASTER Course is a template designed by your division and should contain everything you and your students need to participate in the course. All PowerPoint presentations, readings, and assignment collection dropboxes or discussion boards have been pre-built for you. Your division should have given you a copy of the MASTER Import Guide specifically for your program. If you did not receive a copy of this guide, you can find a copy on the CITe Website: elearning.ohiodominican.edu ANGEL Policies The full policies are on the CITe website: elearning.ohiodominican.edu Information for ANGEL courses comes from Colleague, the data system used by ODU, and is controlled by the Registrar s Office, which gets its information from the division chairs. Once your chair assigns a course to you, it can take up to 72 hours before you will see the course in ANGEL. Most courses are assigned 4 weeks before the course begins, so this is not usually a problem. If there is a problem, you will need to contact your chair to resolve the issue. The ANGEL Learning Management System (LMS) treats each course per semester as a separate entity. This is to say, 10SP ENG 111-01 is a self contained unit. Four weeks before summer term, 10SU ENG-111-01 is generated in ANGEL, based on the course listing in Colleague. These course
8 shells can not be repurposed or reused, as your students are automatically populated into your course roster. Course Access - You must enable your course (turn it on) before students can get in. Instructions for this are provided in both the MASTER Import Guide and Faculty Start-Up Guide. - Only those with valid ODU logins will have access to ANGEL courses. - Course rosters will be updated every two days until students can no longer add courses. Then they are updated on Mondays, Wednesdays, and Fridays. - The ODU Online roster is the most accurate. Although students are automatically populated into your ANGEL course, students are not automatically dropped from ANGEL. - It is the responsibility of faculty to remove dropped students from their ANGEL roster. Failure to remove dropped students will result in those students receiving a course evaluation. Instructions for removing dropped students are available in both the MASTER Import Guide and the Faculty Start-Up Guide. ANGEL Mail There are two official email systems at ODU: ODU email and ANGEL Mail. ANGEL Mail is specific to the ANGEL system and each course. Both IS and CITe support ONLY ANGEL Mail and ODU email. The use of 3 rd party email accounts for university business is discouraged. If you would like to forward your ANGEL Mail to your ODU email, login to ANGEL and enter your ANGEL Mail inbox. Click Preferences and follow the menus on screen for forwarding options. Student Help with ANGEL - A Student Start-Up Guide is available on the ANGEL homepage. - No training is provided for students, as the system is designed to be self-directed. - Online courses should be enabled and open for student access one week before the course begins so they can resolve technology issues before assignments are due. - Students should call the ODU Help Desk if they are experiencing technology issues. Instructors may attempt to troubleshoot common technology issues with their students, but technology should never be an excuse for late or incomplete assignments.
9 Instructional Technology Tools IDEA Course Evaluations IDEA Online, by The IDEA Center, is used to collect course evaluations online. You will receive a Faculty Information Form by email during the week of midterm. This form is required to process your course evaluations. You will receive an email reminder every 7 days until the FIF has been filled out. Students will receive their course evaluation via email at midterm and will have until the Monday following the last day of class to complete the course evaluation. Email reminders are sent every 7 days until the evaluation has been completed. Students on your ANGEL roster will automatically receive an IDEA Course Evaluation. It is important that faculty remove students who have dropped the class from their ANGEL roster before midterm. Instructions on removing dropped students are provided in both the MASTER Import Guide and the Faculty Start-Up Guide. For questions about IDEA, compose an email to angel_administrator@ohiodominican.edu Turn It In Turn It In is a plagiarism detection product used at ODU. If you suspect plagiarism in your course, you are encouraged to contact the CITe. You will be provided with access to the Turn It In website where you can upload the suspected work and receive a report. Turn It In also integrates with ANGEL. You may find that some dropboxes used to collect assignments in ANGEL are connected to Turn It In. For questions about Turn It In, compose an email to angel_administrator@ohiodominican.edu Portfolio Tools TK20 TK20 is a portfolio management system purchased by your division. The CITe does not administer TK20. Questions regarding TK20 should be directed to your division. Students may request TK20 assistance by contacting the ODU Computer Help Desk.
10 Faculty Expectations Ohio Dominican University s Center for Instructional Technology & elearning provides the following expectations for instructors teaching in an Online program. Please contact your division if you have any questions regarding these expectations. - The online course must be enabled to allow student access one week before the start of the course. This is considered Tech Week and no assignments are due. - Instructors will address the class as a whole on a weekly basis through ANGEL or ODU Webmail to offer feedback and encouragement. The first week should include a welcome to the class; additional weeks should offer encouragement and class news to build a sense of community. - Emails and questions directed to the instructor (including discussion boards and other messaging systems) must be responded to within 48 hours. - Faculty and students should be aware that ODU email is the official email recognized by the University and the use of other email accounts for University business is discouraged. - Assignment turn around time will be 72 hours after the assignment due date, with the exception of Lesson 8 assignments which are to be graded before the university s deadline to submit grades. - Each week ends at 11:59:59 p.m. EST Sunday. The new week begins on Monday.
11 Course Development Policies Course Developers Course Developers creating a course for the first time should have, at some point, attended a general introduction to ANGEL. The CITe has a collection of books and resources for those who are not familiar with Online teaching and learning, or for those who have taught Online before but would like to expand their horizons. As part of the instructional design process, faculty will discuss their materials with an instructional designer, who will help the faculty select appropriate technologies for replicating activities and discussions that occur in their traditional course sections. Identifying the need for new activities and possibilities for creating new materials will occur at this time. Reasonable accommodations will be made to meet ADA requirements in the online environment. Instructors are expected to participate in the process; for example, providing a script or outline of talking points to accommodate audio lectures. Course Publishing Based on the academic calendar, dates when MASTER Course Templates are OFF (free to edit and make changes) and ON (adjuncts copy the materials) will be published on the CITe website: elearning.ohiodominican.edu. Courses should be turned ON and locked 2 weeks before the start of the term to allow adjuncts teaching the other sections to retrieve and become familiar with the materials.