Barnaby Jeans Sr. Solution Architect Business Critical Applications

Barnaby Jeans Sr. Solution Architect Business Critical Applications

Connected, Mobile, Information-Centric World Business Reduction in Complexity via New IT Architectures and Business Models

The IT Dilemma I am supposed to do the same job, but with less budget and headcount?!? VMware: Business Value of VMware Virtualization

CLOUD: The Enabler

The Next Generation IT LANDSCAPE Empowered, Secure, Mobile Workforce End User Computing End User Computing as a Service End-User Experience Desktop Provisioning Dynamic Resource Right-Sizing New Generation of Enterprise Apps Cloud Application Platform Applications as a Service Platform as a Service Application Provisioning Application Performance Existing Apps New Enterprise Apps SaaS Apps Cloud Infrastructure & Management Infrastructure as a Service Private Cloud Self- Service A More Flexible, Efficient Infrastructure Automated Operations Security & Compliance Existing Datacenters Public Cloud Services

VMware = Cloud Enabler with Choice, Portability, Expertise & Best Practices VMware Enables the Highest Ranked Clouds VMware Empowers an EcoSystem of Choice Virtualization is a modernization catalyst and unlocks cloud computing. Gartner, May 2010 VMware Provides a Framework with Portability VMware Delivers Best Practices and Expertise

CLOUD: Your Cloud

Driving IT Transformation Cloud Low Governance Enterprise Hybrid Cloud High Governance Infrastructure focus Application focus Business focus Virtualization IT Production Business Production IT as a Service

Business Critical Applications Are a Key Milestone in the Virtualization Journey Cloud Low Governance Enterprise Hybrid Cloud High Governance 60% Infrastructure focus Application focus Business focus Virtualization IT Production Business Production IT as a Service Tipping Point Requires Business Critical Apps

6 Key Apps to Accelerate Virtualization Journey The Niche Apps (LOB apps, Tier 2 DB, etc.) SAP >60% Virtualized Custom Java Apps SharePoint Exchange SQL Oracle The Easy Apps (infrastructure, file, print) 30% Virtualized vsphere vsphere vsphere

The Trend Is Clear % of Workload Instances Running on VMware in Customer Base 67% 53% 47% 42% 43% 38% 34% 25% 25% 28% 28% Apr 2011 18% Jan 2010 MS Exchange MS SharePoint MS SQL Oracle Middleware Oracle DB SAP Source: VMware customer survey, Jan 2010 and April 2011 interim results, Data: Total number of instances of that workload deployed in your organization and the percentage of those instances that are virtualized

GARTNER S INSIGHT TO CLOUD Cloud Computing is an approach to computing that leverages the efficient pooling of on-demand, self-managed virtual infrastructure, consumed as a service. Gartner s clients consider agility and speed to be the most important motivating factors in building private cloud computing solutions but they face difficult cultural, process, business model and political challenges that should be handled early in the development of a private cloud service. Efficiency thru Utilization and Automation Agility with Control Freedom of Choice Enterprises Private Cloud Operated solely for an organization, typically within the firewall Bridging Hybrid Cloud Composition of 2 or more interoperable clouds, enabling data and application portability Cloud Service Providers Public Cloud Accessible over the Internet for general consumption

Facilitates Organization Agility Business Agility White Paper What are your three biggest challenges in creating a private cloud computing service? Management and operations processes Funding/chargeback model 62 80 Culture Service description & self-service interface Politics Technology Business/customer relationship 46 40 36 31 56 Gartner Data Center Conference Poll, December 2010 N = 167 Not sure 11

Paving the Way to Infrastructure as a Service

WHO s Cloud IS IT? Public Cloud IaaS PaaS Your IT as a Service Cloud Private Cloud SaaS

Automated Operations enables Journey to Cloud COST EFFICIENCY QUALITY OF SERVICE BUSINESS AGILITY IT Production Business Production IT as a Service Infrastructure Management 30% Automated Operations Management 70% 85% 15% New levels of automation and control are required for cloud

Trusted Cloud: Running Highly Regulated Workloads A Trusted Cloud provides enhanced reliability through enforcement of mandatory constraints, defined by policy and validated by regular audits. Cloud Evolved Trusted Cloud Hardened Secured Move assets with Confidence Compliant VMware vshield and vcenter Configuration Manager

Cloud Requires a New Approach to Automation and Management Traditional IT Management Cloud Management Applications managed at the individual device, usually the desktop, with limited data portability User access to applications and data managed across multiple devices ensuring availability anytime, anywhere Ad-hoc, manual approaches to building, testing, releasing complex applications based on monolithic architectures Applications developed and released on consistent, standardized, fully automated application platforms Static, traditional infrastructures with low levels of virtualization resulting in complex, often manual management processes Highly virtualized infrastructures (>80%) with embedded management resulting in high availability and greater agility Services and assets tied together in complex, brittle, vertical stacks that are hard to change and manage Business agility suffers IT able to keep up with the speed of the business Service components are abstracted and sourced from dynamic resource pools with horizontal layers loosely bound into services

Intelligent Policy Management Eliminating Typical Steps Rather Process Than Automating Steps Step 1 Step 2 Step 2 Step 3 Step 4 Step 5 Step6,7,8 Add provisioning request to Help Desk Queue Set policies: server, storage, network, security, business continuity Specialized Admin performs task Add task to vsphere Admin queue vsphere Adjust policies Admin as realizes business there needs is not change enough storage of the right kind Add task to Storage Admin queue Storage Admin provisions array Add task to vsphere Admin queue vsphere Admin needs to determine which VLANs to use Add task to Network Admin queue Network Admin assigns VLANs Add task to vsphere Admin queue vsphere Admin creates VM Days Minutes

Intelligent Policy Management SLA Definitions Availability = 99.99% DR RTO = 1 hour DR RTO Max Latency = 500 ms Availability 99.99% 1 hour Back up daily Storage capacity 1 TB Performance High I/O Security High Availability DR RTO Back up Storage capacity Performance Security 99.99% 1 hour daily 10 TB High I/O High Gold 99.9% 3 hour weekly 10 TB Med I/O Mid Silver 99.0% none none 10 TB low I/O low Bronze DR plan Back up Anti-virus Firewall Cloud Infrastructure Automated. Placement Provisioning of infra services

Cloud Move the Needle Percent Virtualized Peer Worst 76% 25% 80% Peer Best What Moving the Needle to Peer Best Could Mean Improving virtualization from 76% to the peer best of 80% would virtualize 140 additional servers with a potential savings of $478,660 Savings per VM migrated = $3,419 VM:Admin Ratio Days for VM Provisioning Consumption Model Self-Service Capability 350 25:1 400:1 1 of 5 1 of 5 56 2 4 of 5 3 of 5 Resulting in total cost savings by 2 $4.4M 1 Improving the VM to Admin ratio from 350:1 to the peer best of 400:1 would result in process efficiencies equivalent to 0.9 FTEs with a potential savings of $78,624 Annual Savings per FTE = ~$87,360 Improving the virtual machine provisioning process from 56 to the peer best of 1 would result in an annual reduction in the provisioning process of 1,925 days with a potential savings of $1,540,000 Per day Savings from decreased provisioning time = $800 Improving the resource allocation process from the current situation (We would like to showback/chargeback but do not have the ability to do so) to the peer best (We have a showback/chargeback mechanism but it is manually managed) would result in potential savings of $2,024,238 Improving the Self Service and Service Catalog process from the current situation (We are starting to explore how self service can be implemented) to the peer best (We have self service available for test/dev) would result in potential savings of $252,799

Defining Current State Online Cloud Assessment

COST EFFICIENCY QUALITY OF SERVICE BUSINESS AGILITY IT Production Business Production IT as a Service 85% Infrastructure Management 30% 70% 15% Where are you, and where do you want to be?