SHARPEN-UP Executive Education Residential Retreats Leading Process Management Operational Leadership Organisational Psychology Executive Education
Welcome to a new dimension in leadership development... Achieving innovation in leadership demands the ability to access previously untapped personal resources and meld existing experience with new learning. Through People Leaders, become known in your organisation for your signature contributions. This is your opportunity to... Enter a new dimension of leadership development to collaborate, innovate and connect with a diverse range of leaders Develop new knowledge, crafted with global content which is relevant to you as we encourage you to draw upon your unique commercial experience Expand on your past, present and future career ambitions, challenge your analytical thinking and leverage proven operational systems Develop and deliver a coherent framework for success for your organisation by expanding your ability as an operational and financial leader. Our commitment to you... To provide a series (of three) two-day retreats, that are led by an expert faculty who will provide a dynamic curriculum with practical, operational and organisational solutions to meet the demands of our innovative commercial climate. To craft a curriculum for each retreat that incorporates a variety of learning methods including interactive and experiential learning, case studies, reflective practice and guest speakers. Small class numbers nurture a personal learning environment and provide you with the opportunity to build connections with leaders from a diverse range of industries and backgrounds. Attend a single retreat or participate in the full series to discover your future and transform your thinking.
Leading Process Management Overview Businesses in all industries and services benefit from effective process management. Your business will benefit when you increase your knowledge and ability to optimise performance through your purpose, process and people. Process management ensures you learn to operate in a market which is faster than you, leverage key partnerships and develop new processes or service channels to influence the direction of the organisation. Through this programme you will explore a comprehensive curriculum with a subject matter expert. Through the effective application of process management you can move the word process from being interpreted within your organisation as an administrative operation to a way in which you can reduce risks and accelerate your success. Leading Process Management benefits production and service, it provides for more than a cost-reduction programme, it provides a new way of thinking and performing within an entire organisation. What to expect during the programme Leading Process Management is the perfect platform for real-world meets your experience... meets your challenges. You are encouraged to focus on how you can expand your thinking through our progressive programme. This programme applies frameworks and research-based knowledge to support high-performing leaders in their dayto-day business. Be challenged in your pursuit of excellence in relation to; the balance of logistics, relationships and customers as well as develop strategies in supply chain, cost control and innovation in process management. Discover if the programme is right for you This programme is pivotal if you are a strong, visionary, operational leader exposed to service industries or supply chain, or a procurement manager, project manager or finance manager looking for strategic development opportunities. The programme would also benefit functional executives with strategic responsibility within their current or future roles. If you are asking yourself, How do I align the product or service with vision and process? You are ready to apply.
Curriculum WHAT IS A PROCESS Determine if the ability to demonstrate a beginning and an end allows for a function to be labelled a process. Discover the benefits of replication in process Decide what we can learn from case studies from national and global organisations that is transferable to our own environment Explore the positives and negatives of data-driven decision-making as the only measure in strategic direction. STRATEGY Know how to integrate quality and performance in the strategic management of your organisation Understand why the definition of process management must go beyond costs and develop the skills to focus on strategy Appreciate how profit can be a number to focus on in your business Determine how effective process supports a strategic review or encourage other teams and departments to see the benefit of change. METHODOLOGIES What are the best processes, systems and best practice of process leadership? Insights into tools and resources, including cause-and-effect, in integrating off-the-shelf systems without the leadership and buy-in of your people Historical perspective; how reviewing current tools can support the end-goal of change? Discover how you can transform your team and deliver more without additional resources Explore how reporting beyond the numbers can provide significant opportunities for cost savings, transfer of investment and an increase in internal and external service delivery Engage stakeholders Make informed and effective decisions Bridge the gap between financial and managerial accounting Balance data and operations. IMPLEMENTATION Know the triggers in your business that are driving continuous improvement and disclose / discover the implementation process that will drive the results Implementation: more than Design, Execute, Monitor, Review, Improve Develop the ability to share your vision for process management. Formulate, implement, test and adapt cost control measures Build methodologies to leverage value-added products or services to clients Leverage process management within a high-performing team Build a strong professional network of peers.
Operational Leadership Overview Strategy without Operations is a daydream. Operations without Strategy is a nightmare. Either without Leadership cannot exist. This programme exposes the senior manager to key competencies of operational leadership transforming strategic priorities into operational plans through clear communication, accountability assignment, resource allocation, internal process definition, and ongoing measurement. There is great commercial reward from responding continuously to operational challenges by taking a systems approach to change and process improvement amidst a volatile, uncertain, complex and ambiguous environment the introduction of risk mitigation. Through this programme you will learn the science and art of effective decision-making which includes issue identification, information gathering, weighing of choices, back-up plans and action commitments ensuring you will be more effective in day-to-day operations. A key outcome for operational excellence is an increased ability to drive customer/client loyalty and build an understanding of the drivers of customer satisfaction, retention and brand devotion. What to expect during the programme Operational Leadership will provide you with the opportunity to further develop as a leader, teaching you the value of creating strong relationships with business partners, both in your supply chain and within your organisation, by exerting your positive influence. The programme leverages systems and processes to attract, develop, engage and retain talented individuals who form your long-term capability pipeline: building a sustainable operations strategy. Discover if the programme is right for you Applications are encouraged from senior managers who lead change and who direct contractors, operations and projects, to deadlines. Participants will have a sense of being commercially challenged to think outside of their sector or experience, during the programme. They will see the value in applying a service mentality to leading their operation. They will experience and value time for discussion and reflection as a significant benefit of the programme. They will be exposed to a global perspective on operational leadership practice.
Curriculum LEADERSHIP Know what is meant by leadership (strategic vs operational vs people vs personal leadership) Understand leadership styles and identify strengths and weaknesses in each of the leadership domains Examine ways we can develop our leadership; the transitions we are facing in our current career and how to transition successfully. INNOVATION What is strategy? Frameworks of strategy to understand and use Using a diagnostic tool to assess coherent strategy, test if your organisation really has a strategy Experience The Business Model Canvas tool a great way to understand your supply chain and your customer Know how to cultivate a culture of innovation and other practical ideas that other organisations have used to drive innovation in the workplace, (and see what you can do in your own organisation). AGILITY The key elements of effective execution: clear communication, accountability assignment, resource allocation, internal process definition, and ongoing measurement A practice workshop on translating Company ABC strategy into an execution plan and how to instruct the team on the year s plan Tools you can use in operational delivery. COLLABORATION and PERFORMANCE The Team is everything: The definition of a team versus a group and what makes a team effective? Keys to making every team member feel valued and important Building relationships that enhance cooperation among team members How to ignite enthusiasm and gain buy-in for accomplishing goals Understanding the basic things that motivate today s workers: You may be surprised Creative ideas for keeping your team motivated even if you don t have an extra dollar in the budget Proven morale-boosters for employees nearing burnout. Talent management: Key concepts of the talent cycle of sourcing, performing, developing and rewarding how well are you going at developing the best talent proposition for your people and ensuring you have the right skills for the right markets at the right time? What are the ethics that drives all of our strategic, operational and people leadership decisions a moral compass that guides us through the unknown complexity.
Organisational Psychology Overview Organisational Psychology is a fundamental way in which the people in an organisation communicate, engage and relate to each other. During this two day residential retreat you will be supported and encouraged to become more self-aware as a leader. You will be provided with the opportunity to understand leadership styles, determine your personal preference for leadership and identify and address the mental obstacles blocking you from a higher level of performance. Building resilience is fundamental in this programme because we live in a world of change and your leadership will be most effective when you can be true to your personal values and are able to see the opportunity in all situations, fostering a positive culture, especially when people feel at risk. In our technology driven dynamic environment, where few leaders have the luxury of a five year strategy, being truly present and flexible to changing circumstances has never been more valuable to an organisation. What to expect during the programme Positive leadership benefits your business far beyond the traditional measures used for success. Personal development is about growing in self-responsibility and increasing your toolbox for positive responsiveness. This programme will challenge your personal and professional growth. Increase your strength, clarity and personal insight through reflective practice and increase your positive contribution to your home and work life. You will complete a pre-course reflective activity to warm up to two days of immersion and experiential learning. Discover if the programme is right for you Applications are encouraged from senior managers from a wide range of industries and professions. Promotion often happens on technical ability, this programme will suit all senior managers who are looking to build their self-awareness as a leader, increase their ability to navigate through mental obstacles, increase their resilience and build positive constructive work cultures. This programme is essential for your personal and professional journey as a leader.
Curriculum Clarity In a complex and uncertain workplace, providing clarity is both a talent and a skill. How do I cut through everything that bombards us to create clarity for my team and my workplace? What is the latest research on how the brain works and how do I apply this to reduce anxiety and fears about the changes to come? The world of work is constantly changing, so is our understanding of psychology. How can the latest research in psychology of motivation support me to bring my team with me through changes and growth? How do I gain a better understanding of my people to create an environment of positive engagement? Resilience Resilience is the ability to have inner strength, overcome obstacles, learn from them and apply the learning to establish new opportunities. How do I build resilience for myself and my team? What are the key enablers of a positive, constructive and resilient work climate? How can I build strong relationships and encourage my team and colleagues to do the same, to foster networks across the organisation, with our clients and stakeholders? What are the essential communication skills that will affirm my team and colleagues and how do I apply them effectively? How do I identify and promote meaningful work to engage and grow the talent of my people? Transformation Transformation is essential for growth, for individuals, the organisation and business. How can I be an agent for transformation in myself and others? Flick or stick? How do I identify those performances that no longer serve us well, minimise or change them while retaining the vital and positive performance that will bring us to a new future? How do we bring our best self to work every day, keeping it fresh and invigorating for ourselves and our teams? How do we engage vision, passion, inspiration and drive high performance goals for ourselves and our teams? Create a framework for the future Apply the tools of this programme to create your own framework in context to: Understand your key drivers and become a positive appreciative leader Refocus on values and balance at work and in your life Enable your team to work with confidence and develop their talent Build a positive and engaged workplace culture
Faculty Leading Process Management Dr Jeff Heyl, Senior Lecturer, Lincoln University Jeff Heyl has a PhD from Arizona State University in Operations Management. Jeff researches and teaches in the areas of lean systems, quality measurement and management, manufacturing planning and control systems, and procurement systems and practices. He entered academia after many years of experience in automotive manufacturing and as a business consultant. Jeff has published in leading journals, serves on the Editorial Review Board for the Quality Management Journal, served as the Associate Editor of the OM Review, and has previously been an Evaluator for the NZ National Business Excellence Award. He is active in several professional and academic organisations including the Chartered Institute of Purchasing and Supply, American Society for Quality, Institute for Supply Management, NZ Organisation for Quality, and the Decision Sciences Institute. Operational Leadership Katharine McLennan, What is Leadership? Australia Katharine McLennan s career experience spans corporate strategy, execution and leadership. Her most recent corporate role was Head of the Global Leadership Academy for QBE, where she designed and led five levels of leadership development across QBE s 40 countries. Prior to that, Katharine was Executive General Manager, Talent and Business Unit HR for Commonwealth Bank of Australia. Katharine spent four years as the key architect and implementer of the Sydney Organising Committee for the Olympic Games operational strategy. She continues today to advise the IOC and all Organising Committees in their operational planning, workforce strategies and leadership development. Katharine has a Bachelor of Science with Honours (neuroscience and history) from Duke University, a Masters in Arts (political science) from the University of New South Wales and a Masters in Business Administration (MBA) from Stanford University, graduating with top class honours in all three degrees. Katharine sits on the Advisory Board of the UTS Business School and is a Director of the MINDD Foundation. Katharine is also a qualified psychotherapist. Organisational Psychology Tom Matthews, Positive Leadership Coach, Mentor and Lecturer Tom Matthews specialises in the field of positive psychology. His background includes having completed Masters degrees in solution focused counselling, education and postgraduate business leadership. He has spent years studying and teaching in the field of leadership and positive psychology, specifically its application to individuals and organisations flourishing. Tom lectures on leadership at the University of Canterbury. As a lecturer, counsellor and facilitator, Tom focuses on practical, scientific interventions that enhance wellbeing, resilience and creativity. All of which ultimately open the pathways to achieving outstanding leadership.
Additional details People Leaders Executive Residential Retreats commence with an evening programme briefing, followed by the intensive two day curriculum. For dates and locations please see peopleleaders.co.nz. The investment covers tuition fees, materials, meals and accommodation. To apply, complete the application form, (available online). The application form must be completed in full, prior to the closing date, for your application to be considered. Payment is not required until you have been accepted into the programme. Upon receiving your application we will acknowledge receipt. The admissions committee will then review the application and applicants will be notified of the decision by email. The Faculty may change and all participants will be advised prior to the programme should this occur. Please see full terms and conditions and cancellation and refund policy for this programme. Web: peopleleaders.co.nz Tel: 03 341 7700 Email: elizabeth@peopleleaders.co.nz Disclaimer People Leaders is a division of NZIM Southern Inc. Every care has been taken to ensure that this brochure is correct at the time of publication. NZIM Southern Inc reserves the right to make any amendments that we may deem to be in the best interest of the People Leaders programmes. Applications must be completed in full and prior to the closing date for your application to be considered. Payment is not required until you have been accepted into a programme. Travel is not included in the investment. Please see the People Leaders website www. peopleleaders.co.nz for full details, terms and conditions and cancellation and refund policy for our programmes or contact elizabeth@peopleleaders.co.nz.
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