October 29, 2002 MEMORANDUM To: From: Subject: All State Agencies, the University and Community College System, the Court System, and the Legislative Counsel Bureau William C. Moell, Administrator Statewide Contracts for Travel Agency Services There have been several changes in the travel industry recently that directly impact State agencies and their budgets and it is imperative that the information be distributed as quickly as possible. NEW TRAVEL AGENCY CONTRACTS The Purchasing Division has negotiated sixteen travel agency service contracts for use statewide. These contracts were awarded to multiple vendors in an effort to provide State agencies alternatives best suited to meet their needs. Under these agreements, the State agrees to use only these awarded travel agency service providers. The awarded vendors are contracted at varying service fees; not only can a State agency select a travel agency based upon level of service, but consideration can also be given as to what the cost per transaction to the State will be. Attached to this memorandum you will find the list of travel agencies and their associated service fees. Please refer to the Travel Information for State Employees link on the Purchasing Division s website at http://www.purchasing.state.nv.us for additional service fee information, travel information and periodic updates to the travel agency listing and travel policy. State agencies that choose not to use a contracted travel agency and book their out of state airfare directly with the airlines must report their travel information to Campus Travel Management. This is a very simple process, which can be done via a link provided on the Purchasing Division s website identified as procedures for reporting travel data or by going to http://www.campustravel.com/form/. The information you will be asked to submit can be found on your airline ticket or, if traveling ticket-less, on your electronic confirmation. This is an important requirement, as the contracted travel agencies report all State of Nevada air travel to Campus Travel Management, who provides data consolidation and analysis, which is used in the development of Request for Proposals and negotiation of better travel rates. State agencies that book out of state air travel direct, and do not report their data, could potentially cost the State thousands of dollars in reduced buying power. PURCHASING 2003-12 Printed on Recycled Paper
SOUTHWEST AIRLINES The State s current contract with Southwest Airlines, which expires December 31, 2002, has been extended through March 31, 2003, to allow adequate time for an RFP to be issued for the Reno/Las Vegas air travel segment. Effective January 1, 2003, the fare per travel segment on Southwest Airlines will increase from $44.00 to $55.00, thereby making a round trip Reno/Las Vegas ticket $110.00, exclusive of any federal tax, airport tax or security fees. AIRLINE INDUSTRY CHANGES Another travel industry change for the out of state traveler, which may affect State budgets, is the non-refundable ticket issue. Until recently, the value of an unused non-refundable ticket could be credited toward the purchase of another ticket, less the applicable reissue fee, for up to a year. Effective immediately, non-refundable fares must be used for the specifically ticketed flight and will have no value once the flight has departed. Approximately two weeks ago, passengers with non-refundable tickets who missed their specified flight were allowed to stand by for alternative flights, as long as the standby was on the same day. That changed when US Airways announced that standbys would be prohibited, irrespective of the day. American and Continental have since announced an alternative $100 fee compromise, and this alternative is expected to become the industry standard. While US Airways has declared there will be no exceptions to their no-standby policy, American and Continental have stated that passengers using a flight within two hours of the original may not be charged. Nearly all major US carriers have announced a $20.00 fee to passengers requesting a paper ticket when an electronic ticket is available. State travelers should also check with airlines for their specific baggage rules, as the amount and severity of the penalty varies for luggage exceeding the maximum size, but can be as much as $270.00. We recommend the services of a professional travel agent who, for a small fee, will protect you from the hidden charges and restrictions of air travel suppliers. If you have any questions, comments or concerns about the travel agency service contracts or any of the State s other travel related contracts, you may contact Kimberlee Tarter at (775) 684-8676. wcm/kat PURCHASING 2003-12 Printed on Recycled Paper
Approved list of Travel Agencies effective October 11, 2002 COMPANY NAME, CONTACT PERSON, & SERVICE FEES DELUXE TRAVEL JOSE M BRITO Service Fees: $25-$35, Las Vegas-Reno $0 CLASSIC TRAVEL JIM NIEDERKORN Service Fees: $25, Las Vegas-Reno $25 UNIGLOBE HAPPY TRAVEL JAM-MARIE BROWN WELCOME ABOARD TRAVEL JANE WOHLETZ Service Fees: $29, Las Vegas-Reno $29 TRAVEL SERVICES OF NV REBECCA SCHALLA Service Fees: $10-$15, Las Vegas-Reno $10 ADDRESS & E-MAIL 102 CALIFORNIA AVE, RENO NV 89502 PHONE &FAX NUMBER & TICKET DELIVERY 686-6700 686-6717 FAX jbrito@deluxetravelltd.com Ticket Delivery: Overnight $15 308 N CURRY ST, STE 101, CARSON CITY, NV 89703 3246 N CARSON ST STE 128, CARSON CITY NV 89706 jbrown@semp.net 1296 E PLUMB LN STE I, RENO NV 89502 jane@travel-best.com PO BOX 1747 DAYTON NV 89403 883-9331 883-9417 FAX Ticket Delivery: Overnight $25 883-6400 883-9431 FAX Ticket Delivery: Hand delivery $5 828-4000 828-4110 FAX Ticket Delivery: Overnight $20, Hand delivery to Sparks $5; otherwise $1/mile 629-0568 Travel@775.net Ticket Delivery: Overnight $20
THE TRAVEL ADVISORS DAVID ZUNDEL PRESTIGE TRAVEL & CRUISES LEANNE RICKERT Service Fees: $25, Las Vegas-Reno $20 BUSINESS TRAVEL & TOURS SUZETTE VIDES Service Fees: $25, Las Vegas-Reno $25 JUST TRAVEL MIKE LUBLINER DISCOVERY TRAVEL ROSE DOMINGUEZ Service Fees: $10, Las Vegas-Reno $10 BONANZA WORLD TRAVEL SYLVIA SPARKS 1545 S VIRGINIA ST, RENO NV 89502 davidzundel@email.com 6175 SPRING MOUNTAIN RD, LAS VEGAS NV 89146 lrickert@prestigecruises.com 394 E MOANA LN STE 1, RENO NV 89502 svides@biz.webmail.com 832 COURT ST ELKO NV 89801 justtravel@excite.com 1711 S EASTERN AVE LAS VEGAS NV 89104 rose@discoverytravelnv.com 1219 S CARSON ST CARSON CITY NV 89701 Bonanzatravel@wspan.com 329-6161 329-6839 FAX 702-253-9909 702-253-1153 FAX 324-1777 324-2528 FAX Ticket Delivery: Free for Reno/Sparks $30 outside area 775-738-9847 775-738-4921 FAX 702-457-2444 702-457-6672 FAX 883-4188 883-5769 FAX
UNIGLOBE DAZEY TRAVEL MARTY QUILLIN 4604 W SAHARA AVE STE 4 LAS VEGAS NV 89102 702-876-8470 702-876-5417 FAX Service Fees: $25, Las Vegas-Reno $20 WORLD WIDE TRAVEL SERVICES STEVE FURMAN info@uniglobedazeytravel.com 2228 COTTONDALE LANE, LITTLE ROCK AR 72202 Ticket Delivery: Overnight $15, Hand delivery $8 501-378-1211 501-376-2615 FAX Service Fees: $35, Las Vegas-Reno $35, Internet booking $15 @ www.wwwts.com sdavison@wwts.com THE TRAVEL CENTER SURAJ ZUTSHI 71 KEYSTONE AVE, RENO NV 89503 travelcenter@powernet.net 323-0110 323-6914 FAX DESTINATIONS INC GAIL KOSACH/JUDY CRANDELL PENDING: HELLO WORLD TRAVEL JANEAN PETERSON Service Fees: $15-$25, Las Vegas-Reno $10 200 RIDGE ST, STE 150, RENO, NV 89501 906 VICTORIAN AVE., SPARKS, NV 89431 info@travelhelloworld.com 324-3400 324-3478 FAX 359-2600 359-4242 FAX Ticket Delivery: US Mail & Overnight @ cost, Hand delivery is no charge in the Reno area on Monday, Wednesday & Friday