Dear Exhibitor, Warm regards, Hanna Safier. hsafier@kenes.com

Dear Exhibitor, This ESRA 2013 Exhibitors Technical Manual is designed to assist you in preparing for a successful event and contains important information. Please read the information in this manual. It will take you very little time now and could save you a great deal of time later. We recommend Exhibitors using independent booth contractors to include a site visit in the planning process to assure a smooth and well planned set up. Please contact Victoria.Parsons of Scottish Exhibition and Conference Centre (SECC) at: victoria.parsons@secc.co.uk to coordinate a visit. The Exhibition will be held in conjunction with The 32nd Annual ESRA Congress - State of the Art Safety Standards in Regional Anaesthesia, held on September 4 7 at the Scottish Exhibition and Conference Centre (SECC) in Glasgow. The Exhibition floor plan has been designed to maximize the Exhibitor s exposure to the delegates. Please do not hesitate to contact me for further information or assistance. Warm regards, Hanna Safier hsafier@kenes.com 1

Table of Contents SECTION 1: Contact Information 3 Kenes Contacts 3 Contractors Contacts 4 SECTION 2: Timetables 5 Exhibition Timetable Registration Timetable 5 5 SECTION 3: Deadlines Table 6 SECTION 4: Exhibition Stands 7 Shell Scheme Package Designer/Independent Contractor Stands 7 8 SECTION 5: Exhibition Technical Information 9 Exhibitor Table Exhibition Floor Plan SECC Site Plan 10 11 12 SECTION 6: Exhibitor Badges 13 SECTION 7: Lead Retrieval Wireless Barcode Readers 16 SECTION 8: Rules & Regulations and General Information 18 SECTION 9: Shipping, Tariffs, Material Handling and Shipping Labels 21 SECTION 10: Official Congress Contractors Order Forms 38 2

SECTION 1: Contact Information ORGANIZER CONTACT INFORMATION PROJECT MANAGER Ms. Keren Shurkin +41 22 9080488 Ext 975 Email: kshurkin@kenes.com EXHIBITION MANAGER Ms. Hanna Safier Mobile: +972 54 6787820 Email: hsafier@kenes.com TECHNICAL PROJECT COORDINATOR Mr. Asi Goren +41 22 9080488 Ext 911 Email: agoren@kenes.com INDUSTRY LIAISON AND SALES ASSOCIATE Ms. Judit Gondor +41 22 908 0488 Ext 531 Email: jgondor@kenes.com HOTEL ACCOMMODATION FOR GROUPS Ms. Revital Michaeli +41 22 908 0488 Ext 978 Email: rmichaeli@kenes.com REGISTRATION & ACCOMMODATION MANAGER Ms. Yulia Rijinsky +41 22 908 0488 Ext 995 Email: yrijinsky@kenes.com 3

OFFICIAL CONTRACTORS CONTACT INFORMATION STAND CONSTRUCTION AND FITTINGS, FURNITURE HIRE, ELECTRICS So Group A Freeman Company Mrs. Leeanne Brown Tel: : +44 (0)1495 273667 Fax : +44 (0)1495 271970 Email: leeanne.brown@sogroup.co.uk INTERNET, TELECOM, IT, CLEANING & RIGGING Scottish Exhibition + Conference Centre (SECC) Tel: +44 (0) 141 275 6218 Fax: +44 (0) 141 576 3555 Email: technical.services@secc.co.uk Please find the SECC Order Forms in the following link: http://www.secc.co.uk/organise/downloads.aspx CATERING Catering is exclusive to the Levy Restaurants at the SECC, and need to be oredred in advance via their website: http://secc.standdelivery.co.uk For all enquiries please contact Ms. Angela Humphreys Tel: + 44 141 576 3141 Email: Angela.Humphreys@secc.co.uk standcatering@secc.co.uk CUSTOMS CLEARANCE & FREIGHT HANDLING Hermes Exhibition and Projects, Ltd. Ms. Zehavit Akerman Tel: +49 69 747 848 Mobile: +972 52 511 4982 Email: zehavitak@hermes exhibitions.com Audio Visual MCL Ms. Bridget McCauley Tel: +44 (0)141 425 2016 Mob: +44 (0)790 367 1395 Email: bridget.mccauley@mcl av.com HOSTESSES AND TEMPORARY STAFF Kuoni Destination Management Limited Ms. Elisa Trezzi Tel : +44 (0) 1306 744287 Email: elisa.trezzi@uk.kuoni.com Web: www.kuoni dmc.com FLORISTS Please see below contact details of local floral services: Glasgow City Council Contact: The Booking Office Tel: +44 141 287 5918 Blooms of Glasgow Contact: Alison Tel: +44 141 332 8366 www.bloomsforflowers.co.uk 4

SECTION 2: Timetables Exhibition Timetable Set up Space only: 10:00 22:00 Monday, September 2 Shell Scheme: 14:00 22:00 Tuesday, September 3 For all stands: 08:30 22:00 Wednesday, September 4 Decoration only: 08:00 15:00 Exhibition hours Wednesday, September 4 18:45 end of Welcome Reception Thursday, September 5 09:30 17:00 Friday, September 6 09:30 17:00 Saturday, September 7 09:30 12:30 Breakdown Wednesday, September 4 Registration Timetable 08:30 end of Welcome Reception Thursday, September 5 07:30 18:30 Friday, September 6 07:30 18:30 Saturday, September 7 07:30 13:00 Please note: Empty crates and packaging material must be removed/stored no later than Tuesday, September 3 at 22:00 Please contact the Official Freight agent for available storage options (see Section 1B Contact information) An updated Timetable can be found at on the ESRA 2013 Congress website by clicking Here. Welcome Reception You are cordially invited to the Welcome Reception on Wednesday, September 4, at 19:00 in the Exhibition Area. Saturday, September 7 12:30 20:00 5

SECTION 3: Deadlines Table Submission of Exhibition Forms Deadlines Hotel Reservation for Staff As soon as possible Designed Stand Approval & Risk Assessment Friday, August 9, 2013 Rigging Order Form and Rigging Plan Friday, August 9 2013 Text for Fascia (Shell Scheme booths only) Tuesday, August 20, 2013 Badge Order Tuesday, August 16, 2013 Lead Retrieval Wireless Barcode Reader Friday, August 16, 2013 Furniture & Floor Covering Tuesday, August 20, 2013 Shell Extras Tuesday, August 20, 2013 Early Bird prices are offered until August 20. Standard rates apply thereafter Electricity & Electrical application Friday, August 16, 2013 Early Bird prices are offered until August 16. Standard rates apply thereafter. Monday, August 26, 2013 Internet, It & Telecommunications, Stand Cleaning Early Bird prices are offered until 7 days prior to first day of build up. Standard rates apply thereafter Payment of Invoice Balance Must be received in full before the congress opening. Cargo Information Door to door shipments ready for pick up Tuesday, August 20, 2013 Airfreight shipments arrival to Frankfurt Airport Tuesday, August 20, 2013 Shipment via German warehouse Monday, August 26, 2013 Direct Deliveries to Congress Venue Monday, September 2, 2013 From 10:00 Tick Box Upon Completion 6

SECTION 4: Exhibition Stands To ensure the smooth and efficient installation and dismantling of your booth, an official Stand Builder has been appointed (see SECTION 1: Contact Information). Booth furniture and accessories are available for rent (please refer to the enclosed catalogue and order forms at the end of this manual). Shell Scheme Package includes the following: 2.5m White fomex infill panels * Fascia panel with standard lettering (max. 32 characters) one per open side 500W electrical socket + 2 spotlights Blue Carpet (Electric in the catalog) Exhibition badges Basic stand cleaning & Cleaning of public areas and gangways Tea/coffee/lunch for registered exhibitors Invitation to the Welcome Reception for registered exhibitors Please note: Corner stands are provided with two open sides (company name on each side) Furniture is not included with your shell scheme * Panel Size: For illustrative purposes only Actual size: 970mm wide x 2360mm high Visible size: 950mm wide x 2340mm high 7

Designer/Independent Contractor Stands Exhibitors using independent contractors are required to submit the following for approval to hsafier@kenes.com no later than Friday, August 9, 2013: 1. A scaled drawing (including elevation views) of the proposed booth to be built. 2. A list of all Electrical / gas powered devices / appliances to be installed in the booth. 3. Risk Assessment all raw stands should complete the risk assensment form and send it together with the booth plan. Your assessment should be based on risks associated with build up, open and break down periods. All exhibits are to be displayed so as to avoid blocking aisles, obstructing adjoining booths, or damaging the premises. Exhibitors are kindly requested to allow sufficient see through areas that ensure clear views of surrounding exhibits. The Organizers will not approve stands that do not comply with the accepted standards until the necessary changes have been made. Exhibitors are required to submit the name and contact details of their respective construction company to Hanna Safier at: hsafier@kenes.com. 8

SECTION 5: Exhibition Technical Information Hall Specs Exhibition Hall: Hall #5 in Ground Level. Please find link to the SECC interactive floor plan: http://www.secc.co.uk/experience/interactive maps.aspx Maximum Build up Height: The maximum allowed build up height is 5 meter. Please note that if your Booth floor platform is higher than 4.5 cm, you are required to provide a ramp for handicapped access. Rigging Options: rigging is allowed. Max allowed height is 6 meter (measuring from the floor to the top end of the suspended banner/object). If you are planning to use the rigging facilities within the SECC, please be aware that you are required to submit an order to the Technical Services Department of the SECC 14 days prior to commencement of build up, together with a full description of the item(s) to be rigged. Floor Finish: the floor is painted black. There are ducts on the floor which allow for the power and IT supplies. Max floor load: 5 tons per one square metre. Internet: Free Wi Fi is available in the Exhibit Hall for 30 minutes and then there is a charge. If you requiers a Secure, high bandwidth wireless connection (faster), these are available on a pre order basis from the SECC. Internet Wired Connection may be ordered via the Telecom/IT order form. Live demonstrations at the booth can be held only if using Tour Guide Systems. Order form for Tour Guide Systems found in this Manual. Storage As the SECC has no storage facilities, no deliveries will be accepted prior to the congress. Smoking Policy The SECC operates a NO SMOKING policy in All halls. Stand Cleaning basic stand cleaning is included for all stands. If you wish to order additional cleaning please use the Event Services form. Lorries and Trucks Loading is through the loading bay on Hall 5. We will be using entrance door #5.1, which measures: 5.1m high x 5.5m wide. Parking during unloading is limited for short time only. Parking of trucks and cars of exhibitors after unloading is allowed at the SECC car park 5 at no additional cost. Deliveries to Venue For shipping options direct to the venue, please refer to SECTION 9: Shipping, Tariffs, Material Handling & Shipping Labels. 9

Exhibitor Table Company Booth # Size Layout Company Booth # Size Layout Abbvie 33 12 space Obstetric Anaethesia Annual TBA 6 shell Conference OAA Advancis Surgical 32 9 shell Pajunk GmbH 11 36 space B.Braun 4 36 space Sintetica 12 36 space Baxter Healthcare SA 18 28 space Smiths Medical Deutschland GmbH 3 21 space BD Medical 31 12 shell SonoSite 10 36 space BK Medical 3A 28 space Spectra Medical Devices, Inc. 15 12 space CME Medical 7 15 space Teleflex Medical GmbH 25 12 space Doctors.org.uk TBA 6 shell Vygon/Philips 27 36 space ECM 24 9 shell Wisepress TBA 7 space Epimed International, inc. 33A 12 space Equip Medikey 2 9 shell Esaote S.p.A. 9 36 space European Society for Regional 1 18 space Anaesthesia ESRA Ezono AG 5 15 space GE Healthcare 17 24 space I Flow, LLC, a Kimberly Clark Health 23 21 space Care Company LEVENTON, SAU 16 12 shell m Integrated Solutions on behalf of 8 6 shell RAF Micrel Medical Devices 14 18 space 10

Exhibition Floor Plan 11

SECC Site Plans 12

SECTION 6: Exhibitor Badges All Exhibitors are required to be registered and will receive a badge displaying the exhibiting company s name. Individual participant names will not appear on badges and may be used interchangeably between staff members. Two exhibitor badges will be given for the first 9 sqm booked and one additional badge for each 9 sqm thereafter. Any additional staff members will be charged an exhibitor registration fee of 135 + VAT. Companies can purchase a maximum number of exhibitor registrations as follows: Booths of up to 60 sqm 15 exhibitor registrations Booths larger than 60 sqm 25 exhibitor registrations For additional badges, please use the Exhibitor registration form on the next page. Please return the form to the attention of: Hanna Safier at hsafier@kenes.com, no later than Friday, August 16, 2013. Exhibitors badges give free access to the exhibition area, coffee breaks and welcome reception. All personnel are required to wear badges to access the venue. Company representatives not wearing their badges will not be allowed to access the exhibition. Company name badges are for the use of company personnel for booth staff purposes only and should not be used by companies to bring visitors into the Exhibition. Exhibitor s badges will not be mailed in advance and may be collected at the Registration Desk on arrival. 13

FULL CONGRESS REGISTRATION Session Pass which allow access to lectures Booths over 18sqm receive 1 free registration. Booths under 18sqm can replace their free exhibitor badges (2 badges) for 1 full registration. Service Passes Stand contractors and staff must wear service passes during the entire set up and dismantling period. Service passes are free of charge and may be collected from the Registration Desk on site. 14

Exhibition Badge Order Form Please return to hsafier@kenes.com no later than Friday, August 16, 2013. Company: Contact name: Email: Tel: Fax: All stand personnel are required to register. Two exhibitor badges will be given for the first 9 sqm booked and one additional badge for each 9 sqm thereafter. Any additional stand personnel will be charged 135 + VAT per exhibitor badge. These badges are for Company personnel and will not entitle access to the Scientific Sessions. Please note that individual participant names will not be written on the badges. Only the company name will appear. Registered stand personnel will receive: Badge with Company name Entrance to Welcome Reception Access to the Exhibition Hall Tea / Coffee / Lunches during official breaks A maximum of 25 letters can be printed on the badge. Please indicate in the box below how you would like your company name to appear: Please indicate the total number of badges required. An invoice will be sent for all additional badges. Description Cost Quantity Total Cost Free Badges N/A N/A Additional Badges 135 + VAT Exchange of 2 exhibitor badges to 1 Session Pass Total 15

Lead Retrieval Wireless Barcode Readers are a helpful tool for collecting Participants contact information. The Smart Scanner Online comments per scanned badge Online expanded participant info Handheld Cost per unit 350 The Mini Scanner No editing capabilities Basic participant info Pocket size Cost per unit 280 Please Note: Barcodes on participants' badges contain contact information as supplied by the registrant or the agency responsible for the registration process of that participant. We regret that in some cases, as when group registration is completed by a company, we may not be in possession of the full contact details. In addition, please note that neither Kenes International nor the Organizing Committee are responsible for the content of the information. In order to reserve your Lead Retrieval Wireless Barcode Reader, please return the credit card form on the following page. 16

Order Form Lead Retrieval Wireless Barcode Reader Please complete the following Order Form. Please note, if the system is not returned to the Exhibition Manager one hour after the exhibition closing hour, an additional 1500 charge will be made to your credit card. In accordance with the security measures taken by credit card companies, please complete the following form in your own handwriting and sign. Please email this form no later than Friday, August 16 to the attention of Hanna Safier at hsafier@kenes.com Number of Smart Scanners Requested: ( 350 per unit) Number of Mini Scanners Requested: ( 280 per unit) Company Name: Email Address: Telephone Number: Card Type: Visa / MasterCard / AMEX: Credit Card Number: Expiration Date: Security Digits (on the back of the credit card): Name of Card Holder: Date: SIGNATURE of Card Holder: 17

SECTION 8: Rules & Regulations and General Information Binding for all Exhibitors and their subcontractors Security The Organizers will provide security guard service in the exhibition hall during off show hours. Neither The SECC nor the Organizers can accept responsibility for the security of the stands and their contents and for damage to, or theft of any goods. Exhibitors are fully responsible for the security of their stand and equipment. For ordering additional security, please contact us.. Waste Removal Exhibitors are responsible for the removal of all refuse/waste from the exhibition area. Any discarded waste, including promotional material, left behind will be removed by the Organizers at the expense of the exhibitor concerned. Smoking The ESRA 2013 Congress is a non smoking Meeting. Disposal of Material It is obligatory to collect and dispose of all material during the breakdown or dismantling of the event. When the dismantling period is over, the exhibitor loses any right to claim for losses or damage to property left behind and any costs incurred by the venue in removing this property will be charged to the exhibitor. Damage to the Premises Exhibitors are liable for all damage caused to floors, walls and pillars during the installation, exhibition and dismantling periods. No adhesive stickers and fixtures of any kind are allowed on floors, walls and pillars. 18

Fire Insurance (compulsory) Exhibitors must be insured against fire. Fire Regulations (General). Stand material and fittings must be of non inflammable materials or impregnated with fire retardant chemicals. As a general rule, easily inflammable synthetic substances, foam polyester, and non fireproof straw and reeds are prohibited. Poster Hanging, Banners etc. Hanging of posters, banners or decals, stickers or similar things, on the walls, floors, ceilings or columns within or outside the installations of The SECC is not allowed without prior written authorization. Liability Insurance You are obliged to have a public liability insurance that covers all injuries to persons and damages which might cover in connection with the exhibition. We also recommend that you have additional coverage against loss or damage to exhibition material during transport and during exhibition times. Please make arrangements for insurance coverage through your company s insurer. Insurance (Compulsory) The Organizers nor The SECC, their representatives or agents will be held responsible for any loss or damage to exhibitor s property. Exhibitors must take precautions to protect their property against pilferage. The Organizers do not provide insurance for exhibitors and their property. The exhibitor is responsible for his property and person and for the property and persons of his employees through full and comprehensive insurance, and shall hold harmless the Organizers for any and all damage claims arising from theft and those perils usually covered by a fire and extended coverage policy. Exhibitors are personally liable for all expenses incurred by the organizer or by third parties in regard to technical services provide 19

Promotional Activities All demonstrations or instructional activities must be confined to the limits of the exhibition stand. Live demonstrations at the booth can be held only if using Tour Guide Systems. Advertising material and signs may not be distributed or displayed outside the exhibitor s stands. Sound equipment must be regulated and directed into the stand so that it does not disturb neighboring exhibits. The Exhibition Management reserves the right to require the exhibitor to discontinue any activity, noise or music that is deemed objectionable. Special Effects Special effects lighting, live music, smoke and laser projection may not be used in the stands. No permission will be given for projection in the aisles or on the walls of the hall. Participation by exhibitors is dependent upon compliance with all rules, regulations and conditions stated herein. 20

SECTION 9: Shipping, Tariffs, Material Handling and Shipping Labels CUSTOMS CLEARANCE & FREIGHT HANDLING Hermes Exhibition and Projects, Ltd. Ms. Zehavit Akerman Tel: +49 69 747 848 Mobile: +972 52 511 4982 Email: zehavitak@hermes exhibitions.com 21

32 ND ANNUAL ESRA CONGRESS GLASGOW, SEPTEMBER 4-7, 2013 JUNE 2013 Dear Exhibitor/Stand Builder, Hermes Merkur is the official handling agent for KENES congresses in 2013. We are a full door to door service company, and sole on site logistics contractor. As such, we are pleased to update you regarding the services and guidance as how we dispatch shipments to the event. Onsite Handling Due to security, insurance and organizer policy, Hermes Merkur is the exclusive handler inside the venue. No other company is permitted to handle cargo within the venue. Please note that companies, stand builders & PR companies may make their own arrangements to deliver and retrieve goods directly to the warehouse/venue entrance. Contact Details Hermes Exhibitions & Projects Ltd. Contact: Ms. Zehavit Akerman Tel: +49 6173 966 95 28 Mobile: +972 52 511 4982 E mail: zehavitak@hermes exhibitions.com 22

Please note these important dates: Service Deadline Door to Door Shipments ready for pick up (EEC Countries) Tuesday, August 20, 2013 Airfreight Shipments Arrival to Frankfurt Airport Shipment via Frankfurt Warehouse Exhibition goods Direct Deliveries to Congress Venue Tuesday, August 20, 2013 Monday, August 26, 2013 Monday, September 2, 2013 From 10:00 Shipment Categories All shipments must be packed, labeled and sent according to the appropriate. Please use only the attached labels. Please do not mix different types of shipments in one box. Categories (1) Insert-for participant bags (2) Marketing/promotion material-for unmanned display (3) Exhibition goods-for exhibition stand only 23

Services, Delivery Address and Shipping Instructions 1. Door to Door Shipment We offer companies services from starting point to venue as part of consolidated international shipments for the congress. This will assist in reducing costs and ensuring a timely delivery. 2. Airfreight Shipments Please send all airfreight shipments to Frankfurt airport only. Airway Bill (AWB) must be sent prepaid and consigned to: Consignee: Merkur Expo Logistics GmbH ADDRESS Eschborn, Rheinstrasse 2 Germany 65760 Tel.: +49 6173 966 95 11 Mr Bernd Blum Notify: Name of Exhibitor: Stand Number: ESRA 2013, GLASGOW IMPORTANT!!! Please do not send any airfreight shipment unless you receive very specific instructions for invoices, packing list, etc. Documents Original AWB, BL & Proforma Invoice must be received 2 working days prior to goods arrival. 24

The above instructions are for Airfreight Shipments only. 3. Shipment via Frankfurt Warehouse Warehouse Address: Merkur Expo Logistics GmbH C/O Schmitt Peterslahr A U F DE M HÖHCHEN 2 56587 Oberhonnefeld Att: Mr Dirk Dewald: +49 2634 / 95 44 50 5. Shipment via Glasgow Warehouse Warehouse Address: Baird Lends A Hand Ltd, Unit 4 Clydebank Industrial EstaDalmuir Glasgow. Scotland UK Tel :44 141 9520962 Att Mr John Baird 4. Direct Deliveries to Congress Venue Domestic Cargo / Courier Shipments / Full Load Trucks Exhibition goods will be accepted from Monday, September 2, From 10:00 Delivery Address: Scottish Exhibition and Conference Centre (SECC) Exhibition Way Glasgow G3 8YW United Kingdom Courier Shipments It is not recommended to use a courier service for shipping your goods to the congress venue. In case of sending a courier shipment, please be sure to send us a pre advise with the full details of the shipment: courier company, number of pieces and tracking number. Shipments will be accepted in the show site by our representative starting from the first move in date. Shipments arriving before that time will not be accepted. Dangerous Cargo Exhibitors need to complete a special form for dangerous goods. These forms will be provided upon request and the completed forms should reach us before shipment is dispatched. There will be surcharge of 100% for handling this kind of shipment. 25

Insurance All goods must be fully insured with all risk coverage. Insurance can be provided upon request. We regret that we can take no responsibility for goods after delivery to the exhibitors stand regardless if the exhibitor is present or not. Heavy & Oversized Shipments A heavy and oversized shipment applies to any single exhibit in excess of 1000 kg and 5 CBM that requires the use of a forklift mobile crane for installation. Exhibitors with heavy and oversized exhibits must inform us at least seven days prior to delivery. A detailed layout should also be provided to better assist our onsite operations. Payment Terms In order to ensure move in/out of your shipment/s, please complete and sign the attached Material Handling form/payment confirmation and return it to our attention. Please note that your signature will be used as payment guarantee based on the general tariff. Please notify Hermes Merkur immediately about any requirements relating to invoices. All invoices must be settled by exhibitors/contractors and agents in advance of the congress. In case of non payment of invoices, shipments will be held in storage until the invoices are paid in full. Please note that all payments should be made in EUR. Any services not outlined in the attached tariff will be quoted on an individual basis. Terms and conditions All orders are accepted exclusively on the basis of the German forwarders terms and conditions (ADSp). We wish you a successful experience! Hermes Merkur 26

32 ND ANNUAL ESRA CONGRESS GLASGOW, SEPTEMBER 4-7, 2013 Handling Rates Inbound Handling Charges 1 CBM = 330 kg 1. Air Freight From free arrival FRANKFURT airport up to free delivered booth. Minimum per shipment 325.00 Up to 250 kg 2.05 / Kg Up to 500 kg 1.55 / Kg Up to 1000 kg 1.40 / kg Above 1000 kg each additional kg 1.35 / Kg Airport taxes, storage, fees etc. will be calculated as per outlay Min 125.00 Outlay fees + 10% for pre payment 2. Handling via Warehouse From free arrival Oberhonnefeld Frankfurt Germany up to free delivered booth customs cleared goods. Shipment up to 25 kg 175.00 Shipment up to 50 kg 200.00 Shipment over 50 kg 95.00 / CBM / Min 3 CBM 27

3. Handling via Warehouse From free arrival Glasgow warehouse up to free delivered Customs cleared goods. Shipment up to 25 kg 175.00 Shipment up to 50 kg 200.00 Shipment over 50 kg 105.00 / CBM / Min 3 CBM 4. Direct Delivery to Venue From free arrival venue up to free delivered booth, first time spotted: Shipment up to 25 kg 125.00 Shipment up to 50 kg 155.00 Per CBM or part of 90.00 / per CBM / Min 3 CBM Truck 7.5 T 960.00 Truck 13.6 M 1840.00 28

Customs Formalities Carnet ATA Temporary importation under ATA Carnet 190.00 Temporary Importation Temporary importation and/or re exportation with commercial invoice 190.00 For each customs tariff code 6.50 Customs bond fee 1.5% CIF Value Min 150.00 Permanent Importation Per shipment / per document / per exhibitor 190.00 For each customs tariff code 6.50 Duties & Taxes as per outlay. Fees for an advanced payment of duty & tax + 10% for pre payment Customs inspection 55.00 Export document 65.00 Special Clearances Food, beverages, pharmaceuticals etc. Available upon request Other Charges Handling of empties (including storage) 75.00 / CBM (Min 2 CBM) Forwarding commission per order / shipment 75.00 On site representative for service / support 55.00 29

Date: Dear Exhibitor/Stand Builder/PR Company, Please complete the form below and return to HERMES via email at: zehavitak@hermes exhibitions.com. Handling and Payment Confirmation Form Congress Name ESRA 2013, September 4 7, SECC, Glasgow, UK Exhibitor Name Stand Number Shipment Information AIRFREIGHT Service requested Warehouse in Glasgow Frankfurt Advance Warehouse Direct to Venue 30

Shipment Information Continued Shipper's Name Email Address Phone Number Purchase Order Number Truck Size Courier Tracking Number Airway Bill (AWB) Number Number of Pieces Weight in Kg CBM 31

Payment Details This is to confirm that the payment for handling the above cargo will be covered by our company. Company Details: VAT Number: Email Address: Phone Number: Address: Card Type: VISA DINERS MASTERCARD AMEX Credit Card Number: Expiry Date: Please enclose a copy of both the front and back of your credit card. For payments made by credit card, an additional 2.5% service charge will be added. Only Inserts/Display materials that arrive by the deadline will be guaranteed for delivery to the Congress Venue. Any materials that arrive after the deadline date will not be delivered. We cannot guarantee services for any cargo arrival without a completed Pre Advise form and payment confirmation! Only shipments with pre notification and payment confirmation will be accepted. CVC (Last 3 digits on back of credit card): Name of Card Holder: Card Holder's Signature: 32

Outbound Handling Charges The same rates will apply for outbound services. Please Note: The above rates do not include uk VAT that will be charged where applicable. The above rates are for services provided from Mon Fri, 08:00 17:00 Overtime surcharge (18:00 22:00) additional 50% on total move in/out charges. Overtime surcharge (22:00 08:00) additional 100% on total move in/out charges. Saturday additional 75% on total move in/out charges Sunday & Holidays additional 100 % on total move in/out charges 33

EXHIBITION GOODS Via Germany Warehouse Domestic Cargo / Courier Shipments Exhibitor Name Stand/Booth No. Contact Person Mobile Phone Merkur Expo Logistics GmbH Schmitt Peterslahr Erlenstrasse 1 9 56587 Oberhonnefeld, Germany FOR: ESRA 2013 GLASGOW, UK Box No. of 34

EXHIBITION GOODS Via GLASGOW Warehouse Domestic Cargo / Courier Shipments Exhibitor Name Stand/Booth No. Contact Person Mobile Phone Baird Lends A Hand Ltd Unit 4, Clydebank Industrial EstaDalmuir Glasgow. Scotland UK Att Mr John Baird / Tel :44 141 9520962 FOR: ESRA 2013 GLASGOW, UK Box No. of 35

EXHIBITION GOODS For the Exhibitor's Stand Only Air Freight Shipments Exhibitor Name Stand/Booth No. Contact Person Mobile Phone Merkur r Expo Logistics GmbH 65760 Eschborn Germany Tel: +49 6173 966 95 11 Att: Mr. Bernd Blum FOR: ESRA 2013, GLASGOW, UK Box No. of 36

EXHIBITION GOODS For the Exhibitor's Stand Only Direct to Venue Exhibitor Name Stand/Booth No. Contact Person Mobile Phone Scottish Exhibition and Conference Centre (SECC) Exhibition Way Glasgow G3 8YW United Kingdom FOR: ESRA 2013, GLASGOW, UK Box No. of 37

SECTION 10: Official Congress Contractors TELECOM & IT, PC & PERIPHERY, RIGGING, CLEANING To order any of the items listed above for your exhibition stand, please use the relevant order form or contact the: SECC Building Services Departments Tel: +44 141 275 6218 Fax : +44 141 576 3555 Email: technical.services@secc.co.uk 38

SECC Exhibitor Order Form SEC Ltd, Glasgow, G3 8YW Tel 0141 275 6218 Fax 0141 576 3555 All enquiries to technical.services@secc.co.uk A Telephony Services Telephone Line - Line Only Description N.B This is an analogue line suitable for fax machine/pdq's/ and dial up modems. All outgoing calls must be preceded with the number 9. Handsets available on request. Fax Machine Package Incorporates a telephone line and a desktop copier c/w handset Fax/Copier for Plain Paper Incorporates a telephone line. ISDN2 Line Quantity Early Bird Standard Total Cost Rate Rate Exc. VAT 84.89 113.18 218.46 291.27 253.97 338.63 Terminates in an NT-1 box with 2 x 64kpbs/RJ45 outlets. Suitable for internet access but must be used in conjunction with clients own ISDN modem and ISP Internet Access High Bandwidth Internet Connection (Hard Wire) 205.98 274.64 RJ45 Internet connection provided via a local DHCP server. First connection Additional High Bandwidth Internet Connections (Hard Wire) Each additional internet connection IP address PC Package PC using the latest operating system c/w 15" flat screen with high speed internet access Additional PC Package Laptop Hire Wireless enabled laptop for hire Laptop Package Laptop and wireless internet access Laser Printer HP compatible, colour printer Exhibitor Wireless Access 298.35 71.03 437.99 400.80 534.39 118.39 118.39 per day per day 437.99 221.98 397.80 71.03 583.98 583.98 295.97 223.77 223.77 Additional Exhibitor Wireless Access High speed internet. Fully supported. Bespoke IT and LAN service We will endeavour to fulfill your custom IT requirements N.B. Advance notice required. 71.03 P.O.A. 71.03 P.O.A. Sub Total VAT Grand Total Prices Valid: 1st April 2013-31st March 2014 N.B. Early Bird prices are offered until 7 days prior to the first day of build up. Standard Rates apply thereafter. All items shown are hired for the duration of the show unless otherwise stated

EVENT DETAILS Event Name Stand Name Event Date Stand No. Please Note:- It is the responsibility of the exhibitor/contractor to advise us of any change of stand number or location. Any associated remedial work will incur additional charges Invoice Details Title. Mr/Mrs/Miss.First Name.Surname. Email address..tel No. Invoice address.. Country.. Postal code.. Payment Card Number Credit Card Debit Card Cheque Expiry Date 3 Digit SEC No. Bacs Bacs Details Sort code 80-54-01 SEC Ltd Acc No. 791049 *We Do Not Accept Amex* Bank Of Scotland Swift Routing No. BofSGB21138 Gordon Street IBAN:-GB79 BOFS 80540100791049 Glasgow, G1 3RS SUMMARY SPECIFICATION OF SUPPLY 1. Telephone Services (a) A supply includes the installation, maintenance and removal of a telephone line which normally terminates in a standard line jack unit or RJ45 as requested, in a position on the stand as indicated on the customer's dimensional drawing. (b) The service is metered and the cost includes the first 10 of call charges. Call charges over 10 will be invoiced separately as per Table 1 below. 2. Internet Access (a) A supply includes the installation, maintenance and removal of items as requested, in a position on the stand as indicated on the customer's dimensional drawing, For leased line internet connections a CAT5 UTP cable will be presented at the customer's stand. (b) Responsibility for configuration of leased line intenet connection rests with the customer, unless PC configuration has been ordered separately. (c) SEC reserve the right to disconnect any unauthorised wireless networks CONDITIONS OF CONTRACT 1. In this document "SEC" means Scottish Exhibition Centre Limited. 2. If by reason of force majeure, labour difficulties or shortages of materials or any other cause outside the control of the SEC, SEC is unable to provide all or any of the services ordered by the customer during the whole or any part of the duration of the exhibiiton, the customer's rights shall be limited to the return of a corresponding proportion of the charges paid by him for such services. 3. SEC will not be liable for damage to property or death or injury caused to any persons by or in any way connected with the services agreed to be provided, except only where such damage or death or injury is occassioned by the negligence of SEC, its employees or agents. 4. On no account will SECC be liable for consequential loss suffered by the customer howsoever caused. 5. Orders placed less than 7 days before the first day of build up will not be carried out until after completion of orders already received. Late orders will be carried out in the order in which they are received, will only be accepted on this basis. 6. SEC reserve the right to refuse to process orders until payment for the supply has been received. 7. SEC is sole agent for the installation of telephone lines. 8. The customer agrees to a credit check being carried out, the details of which will be kept strictly confidential. CANCELLATION Cancellation of orders will only be accepted when made in writing, where written cancellation is received by SEC later than one week prior to start of build up, the service will be charged at the standard rate. PLEASE NOTE:- 1. Have you enclosed all relevant drawings with dimensions? 2. If you require non-standard services please aks for quotations. 3. return one copy of this form to the SEC at the above address together with your remittance. Please note your order will not be processed without your remittance 4. The SEC will forward you a V.A.T. invoice in due course. 5. Any orders outwith the above price on application. 6. We note the standard conditions of contract overleaf and agree that these will apply.

Wi-Fi Reference Guide ~ Version 1.0 Exhibiting at the Scottish Exhibition Centre Ltd Wi-Fi Reference Guide 1. Introduction This guide offers an overview of the Wi-Fi service that is offered at the SECC including multiple user options and operating guidelines. The venue operates a high performance, high density Wi-Fi system that can handle a large number of users and supports all current Wi-Fi standards on a reduced number of access points. The SECC has two Internet circuits (a primary circuit and a backup circuit) supplied by Virgin Media. The standard SSID in use at the SECC is called SECC Wi-Fi. This will be broadcast at all times. 2. Information for EXHIBITOR MANUAL Option 1 High Bandwidth Internet Connection Exhibitors can use the SECC s Technical Services (see details below) to purchase hard wire internet connections. This service allows for internet access, internet browsing, video streaming, fast download and is a hard wire connection. It is supported by the venue's IT Team. Charge for this is 291.08 + VAT for the 1st connection, and then 69.30 + VAT for every subsequent connection. Option 2 Standard Wi-Fi (0.5Mb) All users will get 30 minutes of free Wi-Fi by supplying an email address. After 30 minutes the standard Wi-Fi fees are as follows: 1 Hour 2 24 Hours 3.95 7 Days 15 Note: Wi-Fi may not be suitable for large data transfer and therefore is not recommended for use by exhibitors. Option 3 Enhanced Wi-Fi (1.5 Mb) Enhanced blanket coverage packages are available for the duration of the event and are priced at 218.31 + VAT for the first connection and 69.30 + vat for additional connections. This service allows for internet access, browsing and video streaming. It is supported by the venue s IT Team. All orders can be placed through Technical Services: Technical Services Department Tel: 0141 248 3000 SECC Ltd Fax: 0141 226 3423 Glasgow G3 8YW E-mail: technical.services@secc.co.uk 3. Protocol for Rogue Wireless Networks Unauthorised rogue Wi-Fi networks operating in the SECC are not permitted as this causes significant disruption and interference. Our Wi-Fi system will automatically block all unknown networks.

Development & Regeneration Services Building Control and Public Safety 231 George Street Glasgow G1 1RX Phone 0141 287 5703 Fax 0141 287 7073 Email building.control@eps.glasgow.gov.uk Web www.glasgow.gov.uk APPLICATION FOR THE ERECTION AND USE OF A RAISED STRUCTURE THE CIVIC GOVERNMENT (SCOTLAND) ACT 1982: SECTION 89 1. Name and Address of Applicant...... Post Code:... Tel No: 2. Name and Address of Agent (if applicable)......... Post Code:... Tel No: 3. Address and location of raised structure 4 Title & Brief Description of Event............ 5. Description of how raised structure will be utilised. (Stage, seating, exhibition display area, office area, etc.?) 6. How will access be controlled to the raised structure? (performers, free public access or stewarded, or guests by invitation only?) 7 Maximum occupant capacity of raised structure. (Where Applicable) 8. Period of time which the raised structure will be erected (excluding erection & dismantling time) 9. Date(s) of actual Event 10. Date and time raised structure will be available for final inspection prior to use Refer to Notes (a) & (b)............ From:... To:... No of Days: Date:... Time... Fee Enclosed : I/We hereby make application for permission to erect a raised structure in the above terms and certify that the information given is true and correct. I/We understand that the raised structure must not be used until such times as Permission to Use is issued by Development & Regeneration Services, the Head of Building Control and Public Safety. Signature of Applicant (or Agent) Date IMPORTANT -- THIS APPLICATION FORM MUST BE RETURNED AT LEAST 14 DAYS PRIOR TO USING THE RAISED STRUCTURE. LIC/PFS89 Form Updated 30 Mar 07

Development & Regeneration Services Building Control and Public Safety 231 George Street Glasgow G1 1RX Phone 0141 287 5703 Fax 0141 287 7073 Email building.control@eps.glasgow.gov.uk Web www.glasgow.gov.uk NOTES a) This application must be accompanied by a fee of 219.00 (Credit Card payment is not acceptable, cheques to be made payable to Glasgow City Council) and returned to Building Control and Public Safety, 231 George Street, Glasgow G1 1RX. b) Where the final inspection (item 10) takes place outwith normal working hours the fee will be 268.00. Normal working hours 9.00 am 5.00 pm Monday to Friday (excluding Public Holidays). c) Where submission of substantial information is late, ie less than 14 days before the date for the structure is to be checked, the higher fee may be incurred. d) If it is proposed that the raised structure will remain in its completed state for more than 28 days in any 12 month period, it will be necessary to make an application for a Building Warrant as required by Section 8 of the Building (Scotland) Act 2003. e) A detailed plan of the raised structure, drawn accurately to a scale of not less than 1:100 must be submitted with this application together with elevations and cross sections. f) The plans should indicate: the types and sizes of all materials used in constructing the raised platform; dimensions relating to the width of exit stairs, exit routes, gangways and seatways; where appropriate headroom; details of balustrades and handrails; rise, pitch and going of stairs; and positioning and size of toe/kickboards. g) There should be no gaps in any of the horizontal surfaces of the structure and any gaps in the vertical surfaces of the structure, i.e. between treads on stairs or between rows of seats, should be of such size as to prevent the passage through them of a 100 mm diameter sphere. h) The plans should indicate the type of seats (if any) which are to be used, i.e. permanently fixed or tip-up. i) The plans should be accompanied by structural calculations relating to the strength and stability of the structure. j) The plans should state the nature of the surface on which the raised structure is to be sited, details of method whereby loading is to be spread, and, where appropriate, the bearing capacity of this surface. k) If the raised structure is to be divided into sections, the capacity of each section must be stated. l) The position of exit signs should be clearly indicated on the plans and, where necessary, a maintained system of exit lighting, including exit boxes, should be provided and the individual lighting points indicated. This Service reserves the right to require additional emergency lighting and exit signage to be provided, upon inspection of the structure as erected. m) Full details of the provision of facilities for the disabled should be indicated on the plans. LIC/PFS89 Form Updated 30 Mar 07

Development & Regeneration Services Building Control and Public Safety 231 George Street Glasgow G1 1RX Phone 0141 287 5703 Fax 0141 287 7073 Email building.control@eps.glasgow.gov.uk Web www.glasgow.gov.uk STRUCTURAL NOTES Vertical Loading: The structure should be designed to withstand the imposed loadings given in Table 1 of BS6399 : Part I : 1996. These loadings vary depending on the use of the structure. E.g. 5Kn/m 2 for a stage, 2.5Kn/m 2 for office type of use, etc. Horizontal Loading: a) Notional horizontal Loading: Notional horizontal loads should be applied as specified in the various materials design codes. For stages and temporary grandstands however, the loads should be as specified in Cl 10.2.3 and Table 10 respectively, of the Institution of Structural Engineer s publication,temporary Demountable Structures, Guidance on Design Procurement and Use. b) Wind Loading: Wind loads should be taken into account when the structure is erected outdoors, or adjacent to large openings to the outside of a building. The wind loads should be derived from either CP3: Ch V:Part 2, or BS 6399:Part 2. The basic wind speed for Glasgow is 51m/s when using CP3 and 24m/s when using BS6399. c) Horizontal Loading to Handrails etc: Handrails, balustrades, etc should be designed to resist the loads specified in Table 4 of BS 6399: Part1: 1996. Where the raised structure is bounded by walls, they should also be designed to resist these loads. In addition, fixings should also be designed to transfer the loads to the structure. Note that handrails and balustrades to stairs should also be designed to resist these loads. Drawings: Drawings should be supplied showing the structural details. The details should include structural member type, size and centres, connection details, fixing details, etc. The drawings should show the structure that is intended to be erected in Glasgow and should be supplied as soon as possible to allow time for checking. Calculations should relate to the structure as shown on the drawings. Site Erection: Erection of the structure should be supervised by a responsible person with experience of the erection of similar structures. Where the structure is to be erected outdoors, a competent person should carry out a prior site visit to check that the location is suitable. Points to be considered should include; does the ground slope sharply or undulate, does the surface have sufficient bearing capacity, are there any overhead cables, underground services, etc. LIC/PFS89 Form Updated 30 Mar 07

Business Centre Price List FAXING Sending UK 2.00 1st + 0.50 per extra Europe 2.50 1st + 0.50 per extra Asia/South Pacific 3.00 1st + 0.75 per extra USA/Canada/Caribbean 3.25 1st + 0.75 per extra Australia/NZ 3.50 1st + 1.00 per extra Receiving ALL 0.50 per sheet PHOTOCOPYING (20% discount on 100+) A4 single sided 0.10 per sheet double sided 0.15 per sheet colour paper, single sided 0.13 per sheet colour paper, double sided 0.18 per sheet A3 single sided 0.20 per sheet double sided 0.30 per sheet colour paper, single sided 0.23 per sheet colour paper, double sided 0.33 per sheet Increase size A5 - A4 single sided 0.10 per sheet A5 - A4 double sided 0.15 per sheet A4 - A3 single sided 0.20 per sheet A4 - A3 double sided 0.30 per sheet Reduce size A3 - A4 single sided 0.10 per sheet A3 - A4 double sided 0.15 per sheet A4 - A5 single sided 0.10 per sheet A4 - A5 double sided 0.15 per sheet COMPUTERS P.C use (not internet) 30 mins + 10 pg b/w printing 2.50 30 mins + 10 pg clr printing 2.80 Internet access & 10 mins + 5 pg b/w printing 1.00 Laptop connection 10 mins + 5 pg clr printing 1.15 E-mail sending 1.00 each receiving 0.50 each Printing A4 b/w 0.15 each (20% disc on 100+) A4 colour 0.30 each LAMINATING A4 A3 1.50 per sheet 2.00 per sheet SCANNING Available on request 2.00 1st + 1.00 per extra

Business Centre Price List continued ELECTRICAL 4-way electrical extension 11.75 International travel adaptor 8.00 TABLECLOTH Blue Abbey cloths 25.00 TELECOM 10m BT telephone extension lead 5.88 ISDN RJ45 - RJ45 straight coupler 3.53 BT double telephone adaptors 4.12 US - BT telephone adaptors 3.53 US - BT 1m telephone extension cord 4.70 French - RJ11 telephone adaptor 3.53 German - RJ11 telephone adaptor 3.53 VELCRO 10m strip 4.00 per 1m strip STATIONERY pens, pencils, envelopes, paper, jiffy bags, computer disk etc - please ask for details SECRETARIAL SERVICE Available on request

Stand Delivery Service OUTSTANDING. Food, beverage and catering supplies delivered direct to your exhibition stand Fresh. Convenient. Simple. Hospitality. Visit http://secc.standdelivery.co.uk We are a family of passionate restaurateurs.

AUDIO VISUAL Audio Visual Equipment MCL Ms. Bridget McCauley Tel: +44 (0)141 425 2016 Mob: +44 (0)790 367 1395 Email: bridget.mccauley@mcl av.com Web: www.mcl av.com Tour Guide Systems AV Department Ltd (AVD) Mr. Mark Kisby Tel : +44 (0) 1383 825709 Email : info@avdept.co.uk Web : www.avdept.co.uk

Show Price 2013 The package prices below are for the duration of the exhibition and include delivery, collection, installation, de-rig and insurance (subject to terms and conditions, available on request). All prices are exclusive of VAT Plasma Screens Show Price 42" Plasma Screen (16:9)... 295.00 50-55" Plasma Screen (16:9)... 415.00 60-65" Plasma Screen (16:9)... 675.00 Curved Stand Upgrade... 60.00 All plasma prices include speakers, wall mount or Unicol stand when required. All plasma screens can be used with our PC packages and are all computer data compatible up to XGA resolution. In addition, all screens accept a video input. LCD Screens 19" LCD Data/Video Screen... 23" LCD Data/Video Screen... 32" LCD Data/Video Screen... DVD Players Multi-Region DVD Player with auto repeat... Computers High Specification Laptop Computer... PA Systems Small PA System for up to approximately 15 people, mixer amp, 2 x small speakers and a hard wired microphone... Larger PA systems available - please call for details. Headset/Hand Held Radio Mic kit... (includes Headset Mic or Hand Held Radio Mic, Belt Pack and Receiver) The items shown here are only a small part of our comprehensive range of rental equipment. If you cannot see what you require, or if you need more information, please call us for further details. 125.00 215.00 265.00 40.00 185.00 195.00 125.00 MCL GLASGOW Media Control (Europe) Ltd, Unit C Moorpark Central, 40 Dava Street, Glasgow G51 2BQ t 0141 425 2016 f 0141 425 2017 w www.mcl-av.com e glasgow@mcl-av.com

Order Form Company: Address: Exhibition: Exhibition dates: Venue: Hall no. Stand name: Postcode: Tel no. Fax no. Stand no. Name: Signature: Email: Quantity Description Price Please specify if you require speakers, and how you want the screens mounted (please note, wall mounted is not suitable for shell schemes): Desktop stand Floor stand Wall mounted Speakers Subtotal VAT Total Methods of Payment Payment is due no later than 7 days prior to the required delivery date and should be made to the office address shown below. - Cheques in Sterling drawn on a UK Bank - Payable to Media Control (Europe) Limited - Bankers Draft or BACS (details on request) No orders will be processed without payment. Please indicate your preferred method of payment and complete the form: Bank Transfer Switch Mastercard Cheque Visa Amex Please note VAT will be added to prices at the current rate when your order is processed, there is a 3.5% surcharge made on all Amex payments. Name: Address: Postcode: Signature: Card no. Valid from Expiry date Please complete the following if you wish to pay by card: Please debit my Visa / Mastercard / Amex / Switch Switch issue no. Security code as appears on card MCL GLASGOW Media Control (Europe) Ltd, Unit C Moorpark Central, 40 Dava Street, Glasgow G51 2BQ t 0141 425 2016 f 0141 425 2017 w www.mcl-av.com e glasgow@mcl-av.com

Quick Guide Title: Guide to Listen Tour Guides & Whispered Interpretation System AV Department Limited www.avdept.co.uk 01383 825709 Monday, 22 October 12

System case contents In tray A. 1 x Head worn microphone 1 x Transmitter pack 22 x Spare AA batteries In tray B. 10 x Receivers In bag C. 10 x Headphones Batteries are already in the units the spares are spares and will be invoiced if used! Tray A. Tray B. Bag C. Title: Guide to Listen Tour Guides & Whispered Interpretation System AV Department Limited www.avdept.co.uk 01383 825709 Monday, 22 October 12

Transmitter Microphone Mute Tray A. Plug in the head worn microphone An ipod or other line level audio device may also be plugged into the transmitter in place of the microphone. Channel selector Power On / Off Signal strength Channel No. Battery condition. Transmitter and receivers must be set to the same channel to work. Title: Guide to Listen Tour Guides & Whispered Interpretation System AV Department Limited www.avdept.co.uk 01383 825709 Monday, 22 October 12

Receivers Tray B. Plug in the headphones On / Off & Volume Channel selector Seek (tuning) Signal strength Channel No. Battery condition. The best way to check for interference is to use the SEEK button on the receiver. Be sure all Listen transmitters have been turned off if there is interference, the receiver will find these channels. If the receiver finds a frequency in use, do not use this channel. Title: Guide to Listen Tour Guides & Whispered Interpretation System AV Department Limited www.avdept.co.uk 01383 825709 Monday, 22 October 12

Tour Guide Order Form Please complete and email to info@avdept.co.uk Contact Name: Email: Company: Address: Stand No: No. of systems: Notes: x 360 (Inc Vat) = System price is for 10 delegate receivers, 1 presenter headset transmitter, delivered and collected from your stand for duration of the exhibition. Please note the hirer is responsible, and liable, for loss or damage to the equipment how so ever caused from the time of delivery until collected. (Replacement value 3000 + vat) We will send an invoice via PayPal which can be paid with any credit card. AV Department Limited www.avdept.co.uk 01383 825709

STAND CONSTRUCTION AND FITTINGS, FURNITURE HIRE, ELECTRICS So Group A Freeman Company Mrs. Leeanne Brown Tel: : +44 (0)1495 273667 Fax : +44 (0)1495 271970 Email: leeanne.brown@sogroup.co.uk

SHELL EXTRAS PRE-PAYMENT ORDER FORM A Freeman Company ESRA 2013 4 TH 7 TH SEPTEMBER 2013 S.E.C.C. GLASGOW EARLY BOOKING DATE DEADLINE: 20 TH August 2013 So Group, Chapel Farm Industrial Estate, Cwmcarn, South Wales NP11 7BH Sales: Leeanne Brown Tel: +44 (0)1495 273667 Fax: +44 (0)1495 271970, Email: leeanne.brown@sogroup.co.uk FULL PAYMENT MUST BE SUBMITTED WITH THIS FORM. INCLUDING V.A.T. YOUR ORDER CANNOT BE PROCESSED WITHOUT PAYMENT IN FULL. EXHIBITOR DETAILS: STAND NUMBER: COMPANY NAME: DATE: INVOICE ADDRESS: POSTCODE: TEL: FAX: CONTACT NAME: EMAIL: CREDIT CARD DETAILS: VAT NO: TYPE OF CARD: please circle: ( DEBIT / CREDIT / MAESTRO ) NAME OF CARD HOLDER: ***IF THERE IS NO INDICATION OF THE TYPE OF CARD A 2.5% SURCHARGE WILL AUTOMATICALLY BE APPLIED*** *2.5% surcharge applies to credit card payments only, Visa Debit and Maestro cards will not be surcharged* *We do not accept American Express* CARD NUMBER: EXPI EXPIRY DATE: / FOR MAESTRO CARD PLEASE INCLUDE: ISSUE NUMBER: OR VALID FROM DATE: 3 DIGIT SECURITY CODE (This number can be found on the back of your card): SIGNATURE: ADDRESS (to which this card is registered): THE EARLY BOOKING PRICES (BELOW) ARE AVAILABLE ONLY ON ORDERS RECEIVED BY 20 th August, 2013 STANDARD PRICES WILL APPLY TO ORDERS RECEIVED AFTER THIS DATE. ONSITE ORDERS WILL BE SUBJECT TO A 20% SURCHARGE. Please state position and height overleaf of all items ordered DESCRIPTION EARLY BOOKING PRICE STANDARD PRICE Wall panel to match Shell Scheme 79.00 94.80 Lockable door with 2 keys (2.5m high x 1m wide nominal) 108.00 129.60 Curtained entrance with curtain (Entrance 2m x 1m with header above) 69.00 82.80 Flat/Sloping shelf constructed from white melamine and supported on brackets. (1m x 300mm) per metre run. Loading of shelves (per 1m panel): 1 shelf max 25kg, 2 shelves max 27.00 32.40 40kg, 3 shelves max 60kg, 4 shelves max 80 kg Hanging rail 25mm diameter (1m long with rail set 280mm from wall) 33.00 39.60 Hat & Coat Hooks 27.00 32.40 Night sheets, complete with padlocks, per metre; allow for all open sides 17.00 20.40 White muslin ceiling per metre square 14.00 16.80 1m x 1m x 18mm Chipboard Display Panel Looped Nylon 30.00 36.00 18mm flooring ply to change colour of carpet, per square metre (cost excludes carpet) 13.00 15.60 Aluminium Edging for 18mm floorflaps - per metre run 10.50 12.60 100mm standard platform including black painted skirting boards per square metre (cost excludes carpet) 19.50 23.40 Ramp for 100mm platform We advise all exhibitors ordering 100mm floors to order a ramp to comply with DDA regulations' 135.00 162.00 PLEASE SPECIFY ANY ADDITIONAL ORDERS OR QUOTATION DETAILS OVERLEAF. IF YOU WOULD LIKE US TO CLAD YOUR STAND PLEASE CONTACT US FOR A QUOTE. QTY STANDFITTING SUB TOTAL 2.5% surcharge if applicable + VAT 20% STANDFITTING TOTAL TOTAL In order to attach graphics or lightweight items to the panels of your stand we suggest the use of velcro or double sided sticky pads. Nails, glue, adhesive, staples or screws must not be used as these will damage the panels. There will be an exhibitor charge for any damaged panels. IF YOU DO NOT RECEIVE AN INVOICE CONFIRMATION WITHIN 10 DAYS OF PLACING YOUR ORDER, PLEASE CONTACT US TO CONFIRM YOUR REQUIREMENTS. IMPORTANT NOTICE Any order will not be processed without full payment. *We do not accept cheques 5 days prior 1 st day of build up CHEQUES SHOULD BE CROSSED AND MADE PAYABLE TO: The Freeman Company Ltd. DON T FORGET TO KEEP A COPY FOR YOUR RECORDS

IMPORTANT EQUIPMENT POSITION DIAGRAM This diagram will be used to place all orders on your stand. Ensure you complete the diagram clearly and show all heights and dimensions for the placement of all items you have ordered. Please circle the scale to which you have drawn your stand 1 square = 1m 1 square = 2m BACK OF STAND If you do not complete this diagram or indicate the heights and dimensions of all orders, items will be placed at our discretion. Subsequent change will be subject to a 25 charge. = Extra wall panel = Door section = Curtain = Shelf (please state height) = Hat & coat hooks Space only Shell Scheme Do you have a platform FRONT OF STAND Additional Information COMPANY NAME TERMS & CONDITIONS STAND NO This extract of So Simple Limited s Terms of Business summarises the principal matters relating to the provision of Shell Scheme Extras, Electrical Services, Hire of Furniture and Floral and Floor Coverings. At all times So Simple Limited s full Terms of Business will apply and this extract is for clients convenience only. So Simple Limited s full Terms of Business can be provided, on request, to So Simple Limited s Company Secretary. For convenience paragraphs retain the numbering of So Simple Limited s complete Terms of Business. 1.1 In placing a Client Order with So Simple Limited the Client accepts, with no reservations, that these Terms and Conditions of Business take the place of any other document, prior written or oral agreement, as well as the Client s terms and conditions of purchase or hire. 1.2 So Simple Limited s Terms and Conditions of Business can only be amended in writing. 1.3 The Contract will be interpreted and applied in accordance with English Law and the parties to the Contract agree to submit to the exclusive jurisdiction of the English Courts. 2.1 A Client Order must be evidenced in writing either by signing a So Simple Limited Pre Payment Order Form or by accepting a So Simple Limited Quotation. Except where stated, So Simple Limited s terms and conditions of business for the placing of Client Orders, their variation and cancellation, will apply to Quotations, Pre Payment Order Forms, site orders and Electronic sales orders. 2.5.1.4 In the event that you cancel an order, even if only advised orally, you will be liable for any work put in hand in order to meet the timescales necessary to complete work to the deadlines of the Event for which the work is intended. 2.2.1.2 All Client Orders placed after the defined Cut Off Dates will be subject to late order surcharges. The same will apply for any request to change a Client Order and/or additional Orders made outside the aforementioned deadlines. 2.2.1.3 Acceptance of a Client Order will be conditional on timing and on stock availability. So Simple Limited reserves the right to supply in lieu and in place of the equipment ordered, any similar equipment fit for the general purpose of the required items of equipment or service. 2.5.3 In the event of cancellation of a Client Order by a Client, the Client will pay to So Simple Limited the labour and material costs of any work undertaken by So Simple Limited in order to fulfil the Client Order, at So Simple Limited s Fully Costed Rates. 2.6 Any Client Order placed on Site will be charged at the surcharged price as detailed in the exhibitor manual or as detailed on any Prepayment Order Form. 3.1.3 Furniture hire Prices are quoted for the Duration of the Event for which they are made available hired (provided the total hire period does not exceed 14 days). A delivery charge may be applied if So Simple Limited is not an Official Contractor at an Event. 3.1.4 All Prices are exclusive of VAT. 3.2.2 Where a Client wishes to amend a Client Order after work has started on Site, the Client will be charged in accordance with the terms set out below at 3.3.1, for changed Client Orders. So Simple Limited will only proceed to make any change after a Site Order Variation Sheet has been signed by the Client s representative on Site. Labour time incurred by So Simple Limited or its contractors will be charged at the So Simple Limited Fully Costed Rate. 4.1 It is the duty of the hirer to provide at such event or exhibition, a duly authorised representative to accept the furnishings and to give a written receipt. If the hirer fails to provide for this, he will not be permitted to dispute subsequently the facts of the delivery and be deemed to have accepted the delivery and these conditions. 4.2 In the event of non delivery or if the Client is not satisfied that the goods or services that have been ordered are delivered in conformity to the Quotation then a member of the So Simple Limited Site team must be notified before the Open Period of the Event. If the Client is not satisfied with the remedial action taken by So Simple Limited, the matter should be addressed with the Senior member of the So Simple Limited Site team or with the Event Organiser s on site staff. 4.3 In the event of a dispute that cannot be resolved on site, the Client will submit their complaint in writing to So Simple Limited within seven days of the opening of the Event. So Simple Limited will consider the complaint and respond to the Client within 10 working days. 4.4 No complaint will be addressed unless it has been brought to the attention of So Simple Limited s team before the Open Period of the Event. 4.5 If, after return, apparently malfunctioning products are found by So Simple Limited to be to specification and fully operational, then the Client will be charged for So Simple Limited s costs in recovering and replacing the item with all costs calculated at the at the So Simple Limited Fully Costed Rate. 4.6 Once the Contract is complete, the Client will not be able to claim "force majeure" or an act of God against So Simple Limited, as So Simple Limited will be considered to have performed its contractual obligations. 4.7 For the hire of furniture, the liabilities of the Client commence at the time the furniture is delivered to Site, or are collected from So Simple Limited s premises, and continue until they are collected from the Site by So Simple Limited or are returned to So Simple Limited s premises. During this time the Client will:- (i) Keep at the Client s own expense the furniture in good and substantial repair and condition and in the event of any article being damaged beyond repair or lost by fire, theft or any other cause whatsoever, will pay So Simple Limited the full replacement value of the furniture plus the original - hire charge. In the event of any item being damaged and requiring repair the Client will pay the full cost of such repair in addition to all hire charges. (ii) Keep the furniture fully insured to their full replacement value against all risks. Clients are reminded that the period of the insurance shall include at least five days prior to the opening of the event or exhibition for which they are hired, and at least five days after its conclusion. Furniture is hired only on this condition. PAYMENT 4.8.1 Unless otherwise agreed, all Client Orders for items ordered from Pre-payment forms must be accompanied by full payment. 4.8.2 In the event of non payment within the terms detailed in our Quotation So Simple Limited reserve the right to withhold the goods or services that have been ordered. 4.8.3 In the event of late payment, with reference to the terms detailed in So Simple Limited s Quotation, So Simple Limited reserves the right to charge interest of 3% p.a. over the HSBC base rate until paid.5.2.4 Save as expressly provided in all these Terms and Conditions, the Client shall indemnify So Simple Limited against all actions, claims and demands whatsoever arising from any loss or damage of whatsoever nature suffered by any party as a result of its conduct in completing the Contract or complying with any Event or Site conditions. 6.1 It is the duty of the hirer to provide at an event or exhibition, a duly authorised representative to accept the furnishings and to give a written receipt. If the hirer fails to provide for this, he will not be permitted to dispute subsequently the facts of the delivery and be deemed to have accepted the delivery and these conditions. 6.2 As from its being made available, its delivery or acceptance, the Client will be responsible for the safety of So Simple Limited s property throughout the Duration of the Event and will be responsible for any damage to So Simple Limited s property caused by the actions of the Client or its customers. 6.3 During this period So Simple Limited disclaims all responsibility concerning documents, objects, samples, equipment or other goods present in / under / on the equipment rented by the Client. 6.4 Clients are reminded that all equipment should be emptied of personal belongings immediately at the end of the Open Period of the Event, in order that So Simple Limited s property may be removed from Site as quickly as practical. So Simple Limited accepts no responsibility for the safe custody of goods left in cabinets, draws or similar storage items. 7.1 So Simple Limited provides all goods, including complete stand structures on hire only and the Client undertakes: 7.1.2 To use the equipment in accordance with its usual purpose, to do nothing nor allow anything to be done that could lead to its damage or its disappearance, to give it the normal maintenance required, to keep it and to return it in good working order and clean, and to respect the So Simple Limited s particular recommendations, specific advice for use, and appropriate warnings which it acknowledges having read notably in these Terms and Conditions, the specifications sheets, and/or the documents that were handed over to it on delivery. 7.1.3 Not to carry out any modification or repair to So Simple Limited s property, however small. 7.1.4 Not to nail, apply adhesive or paint, or damage So Simple Limited s property in any way without So Simple Limited s agreement or the express permission as set out in the Exhibitor manual for the Event. 7.1.5 To allow any of So Simple Limited s representatives or persons authorised by the latter, unrestricted access to the equipment installed for purposes of maintenance and to take any necessary steps to make their mission easier. 7.1.6 To return goods to So Simple Limited free of any object. 7.1.7 To be responsible for any electrical item connected to a socket or mains connection installed by So Simple Limited and to accept full responsibility and all consequential costs resulting from the connection of a faulty or inappropriate electrical item connected to a socket or mains connection installed by So Simple Limited. 7.1.8 To pay So Simple Limited the cost of repair or replacement (as appropriate) for any item damaged whilst in the care of the Client however caused. 8 All goods, materials, plant or machinery supplied by So Simple Limited, shall be on hire unless otherwise stated. The period of hire will be Duration of the Event unless otherwise stated. So Simple Limited shall enter the Site to collect and to remove its property as soon as permitted after the end of the Open Period. 10.1 The illustrations and / or photos featured in the sales documentation (irrespective of the medium) are for guidance only are not binding specifications. 10.2 Clients may photograph work carried out by So Simple Limited for their own marketing purposes only and attention is drawn to paragraph 9.2 (please see full terms and conditions regarding the use of So Simple Limited designs.

SHELL NAMEBOARD FORM A Freeman Company ESRA 2013 4 TH 7 TH September, 2013 SECC GLASGOW DEADLINE DATE: 20 August, 2013 SO Group, Chapel Farm Industrial Estate, Cwmcarn, South Wales NP11 7BH Sales: Christine Eatherington Tel: +44 (0)1495 273600 Fax: +44 (0)1495 271970 Email: sales@sogroup.co.uk To be completed by all Shell Scheme Exhibitors EXHIBITOR DETAILS: STAND NUMBER: TITLE: COMPANY NAME: CONTACT NAME: DATE: ADDRESS: POSTCODE: TEL: FAX: EMAIL: FAILURE TO RETURN THIS FORM BY 16 th September, 2013 WILL RESULT IN YOUR COMPANY NAME APPEARING AS DETAILED BY THE ORGANISER. ANY SUBSEQUENT CHANGES ON SITE WILL BE CHARGED AT 25.00 + VAT PER BOARD. NAMEBOARD - Free service for shell scheme only Stand Number: PLEASE PRINT CLEARLY TEXT AND FONTS ARE STANDARD AS SPECIFIED BY THE ORGANISER Stand name to appear on Nameboard (32 Character and spaces) In all cases, abbreviations will be used, i.e. Limited = Ltd. Company = Co. Brothers = Bros. Exhibitors should make sure that the details submitted on this form correspond with those submitted for the exhibition catalogue. Please indicate special additions eg.: è, õ, ñ, etc. Onsite orders will be produced as soon as reasonably possible. DEADLINE FOR RETURN OF FORM: 20 August, 2013 DON T FORGET TO KEEP A COPY FOR YOUR RECORDS

A Freeman Company QUICK REFERENCE GUIDE TO APPLIANCE POWER CONSUMPTION For electrics at the following exhibition: ESRA 2014 Unit 1 Perimeter Road, NEC, Birmingham B40 1PJ T: 0121 782 3388 F: 0121 782 3443 E: info@sogroup.co.uk Twitter: @the SoGroups Facebook: The SO Group www.sogroup.co.uk This Quick Reference Guide is designed to assist exhibitors in planning their power requirements, and if followed, will reduce the likelihood of problems occurring at the exhibition venue. SO Group provides standard 3-pin English 13A socket-outlets, but with four different power ratings. The list below indicates the sort of equipment that can be used with each of the power ratings: SK1 (500W) IS RATED AT 2 AMP AND CAN SUPPLY: One computer [or 2 x laptops] A small domestic fridge Four mobile phone chargers Table lamp Television and video or any combination of the above using a single 4-way extension (maximum length 2m) subject to a total load of 500W SK2 (1000W) is rated at 4 AMP AND CAN SUPPLY: Small domestic coffee machine (750W 1kW) Small domestic steamer (900W 1kW) Small microwave cooker (750W 1kW) Vacuum Cleaner (800W 1kW) SK3 (2kW) AND SK4 (3kW) ARE RATED AT 10 AMP AND 13 AMP AND CAN SUPPLY: Jug Kettle (2kW 3kW) Catering coffee machine (15kW 3kW) Industrial Cleaners (12kW 3kW) Please Note: The list indicates individual items that can be used with each socket, with the exception of the 500W socket above. All sockets are supplied on daytime power only unless 24-hour continuous power is requested and quoted for. Actual power requirements will vary dependent upon the individual equipment used. All electrical equipment has a Rating Plate that shows its power consumption in Watts (W) or kilowatts (kw). You should carefully examine all equipment to be used and calculate the exact power usage before ordering your electrical power requirements. If you are ordering a socket so as to be able to supply your own lighting arrangement(s), then in accordance with the regulations, the maximum power rating of any single lighting circuit is 1000W (1kW), so if, for example, you had 3kW of lighting on your stand, you would need to order 3 x 1kW sockets for this arrangement. Under the current regulations it is not permissible to order a socket and use it to supply a consumer unit if you are carrying out the installation of your own electrical wiring and equipment. In these circumstances you will need to order an electrical mains supply. The Freeman Company (UK) Limited, trading as SO Group, a Freeman Company Registered office: 7 Pilgrim Street London EC4V 6LB (Registered in England and Wales; Company Number 08428643)

ELECTRICS & LIGHTING PRE-PAYMENT ORDER FORM A Freeman Company ESRA 2013 Registered in England & Wales; Company No. 8428643 4 th To 7 th September 2013, SECC, Glasgow EARLY BOOKING DEADLINE DATE: 16 th August 2013 The Freeman Company (UK) Limited, Unit 1, Perimeter Road, NEC, Birmingham, B40 1PJ. Sales: Electrics Tel: +44 (0)121 782 3388 Fax: +44 (0)121 782 3443 Email: electrics@sogroup.co.uk FULL PAYMENT MUST BE SUBMITTED WITH THIS FORM. INCLUDING 20% VAT YOUR ORDER CANNOT BE PROCESSED WITHOUT PAYMENT IN FULL. EXHIBITOR DETAILS: STAND NUMBER: TITLE: COMPANY NAME: CONTACT NAME: DATE: INVOICE ADDRESS: POSTCODE: TEL: FAX: EMAIL: CREDIT CARD DETAILS: TYPE OF CARD: please circle: ( DEBIT / CREDIT / MAESTRO ) NAME OF CARD HOLDER: ***IF THERE IS NO INDICATION OF THE TYPE OF CARD THE 2.5% SURCHARGE WILL AUTOMATICALLY BE APPLIED*** *We do not accept American Express cards *2.5% surcharge applies to credit card payments* *The additional 2.5% charge does not apply for Visa Debit and Maestro cards* CARD NUMBER: EXPIRY DATE: / FOR SWITCH CARD PLEASE INCLUDE: ISSUE NUMBER: OR VALID FROM DATE: 3 DIGIT SECURITY CODE ( This number can be found on the back of your card): SIGNATURE: ADDRESS (to which this card is registered): THE EARLY BOOKING PRICES (BELOW) ARE AVAILABLE ONLY ON ORDERS RECEIVED BY August 2014 STANDARD PRICES WILL APPLY TO ORDERS RECEIVED AFTER THIS DATE. ONSITE ORDERS WILL BE SUBJECT TO A 20% SURCHARGE. Please state position and height overleaf of all items ordered DESCRIPTION EARLY BOOKING PRICE STANDARD PRICE General Purpose Spotlight 100w 55.45 66.54 6ft (1.8m) Fluorescent Fitting 64.05 76.86 5ft (1.5m) Fluorescent Fitting 62.80 75.36 12v 50w Low Voltage Spotlight 62.90 75.48 Lighting Track with 3 x 50w Low Voltage Spotlights 160.00 192.00 Lighting Track with 3 x 100w Spotlights 148.20 177.84 150w Metal Halide Flood Light 93.00 111.60 Switch Socket 500W To be used for. 95.55 114.66 Switch Socket 1000W To be used for. 143.85 172.62 Switch Socket Up To 1kw on 24hr To be used for 253.50 304.20 In Line with the Current Exhibition Industry Alliance ( Aeo,Aev & Essa ) e-guide / Rules & Regulations The Following Charges will be Implemented in Relation to Testing the Electrical Installation These Charges are Compulsory and will Automatically be charged on your Invoice. In Line with above EIA Testing Flat Test Rate @ 15.00 per Stand 15.00 1 15.00 Information Re. Non-UK companies Please forward your current VAT number If we do not receive your current VAT number we will have to charge VAT at the current rate of 20% The Freeman Company (UK) Limited VAT number is GB 160 5448 20 QTY. ELECTRICS SUB TOTAL 2.5% surcharge if applicable + VAT @ 20% ELECTRICS TOTAL TOTAL For any other electrical items not listed on this order form please contact us for a quote. Electrical items are provided on a hire basis only. All items ordered will be collected at the close of the event. Any exhibitors found to remove electrical equipment will be subsequently charged the retail value of the item. Please note that in ordering electrics you may have a mains box and cable on your stand. IF YOU DO NOT RECEIVE AN INVOICE CONFIRMATION WITHIN 10 DAYS OF PLACING YOUR ORDER, PLEASE CONTACT US TO CONFIRM YOUR REQUIREMENTS. IMPORTANT NOTICE Any order will not be processed without full payment. *We do Not Accept Cheques 5 days Prior 1 st Day of Build CHEQUES SHOULD BE CROSSED AND MADE PAYABLE TO: The Freeman Company (UK) Limited DON T FORGET TO KEEP A COPY FOR YOUR RECORDS

IMPORTANT EQUIPMENT POSITION DIAGRAM ESRA 13 This diagram will be used to place all orders on your stand. Ensure you complete the diagram clearly and show all heights and dimensions for the placement of all items you have ordered. Please circle the scale to which you have drawn your stand 1 square = 1m 1 square = 2m BACK OF STAND If you do not complete this diagram or indicate the heights and dimensions of all orders, items will be placed at our discretion. Subsequent change will be subject to a 25 charge. FRONT OF STAND O = Spotlight X = Power point at floor level Ø = Power point at ceiling height O O O = Light track ======= = Fluorescent C = Conn to c/o lighting M = Mains position Space only Shell Scheme Do you have a platform Additional Information COMPANY NAME STAND NO TERMS & CONDITIONS This extract of The Freeman Company (UK) Limited s Terms of Business summarises the principal matters relating to the provision of Shell Scheme Extras, Electrical Services, Hire of Furniture and Floral and Floor Coverings. At all times The Freeman Company (UK) Limited s full Terms of Business will apply and this extract is for clients convenience only. The Freeman Company (UK) Limited s full Terms of Business can be provided, on request,. For convenience paragraphs retain the numbering of The Freeman Company (UK) Limited s complete Terms of Business. 1.1 In placing a Client Order with The Freeman Company (UK) Limited the Client accepts, with no reservations, that these Terms and Conditions of Business take the place of any other document, prior written or oral agreement, as well as the Client s terms and conditions of purchase or hire. 1.2 The Freeman Company (UK) Limited s Terms and Conditions of Business can only be amended in writing. 1.3 The Contract will be interpreted and applied in accordance with English Law and the parties to the Contract agree to submit to the exclusive jurisdiction of the English Courts. 2.1 A Client Order must be evidenced in writing either by signing a The Freeman Company (UK) Limited Pre Payment Order Form or by accepting a The Freeman Company (UK) Limited Quotation. Except where stated, The Freeman Company (UK) Limited s terms and conditions of business for the placing of Client Orders, their variation and cancellation, will apply to Quotations, Pre Payment Order Forms, site orders and Electronic sales orders. 2.5.1.4 In the event that you cancel an order, even if only advised orally, you will be liable for any work put in hand in order to meet the timescales necessary to complete work to the deadlines of the Event for which the work is intended. 2.2.1.2 All Client Orders placed after the defined Cut Off Dates will be subject to late order surcharges. The same will apply for any request to change a Client Order and/or additional Orders made outside the aforementioned deadlines. 2.2.1.3 Acceptance of a Client Order will be conditional on timing and on stock availability. The Freeman Company (UK) Limited reserves the right to supply in lieu and in place of the equipment ordered, any similar equipment fit for the general purpose of the required items of equipment or service. 2.5.3 In the event of cancellation of a Client Order by a Client, the Client will pay to The Freeman Company (UK) Limited the labour and material costs of any work undertaken by The Freeman Company (UK) Limited in order to fulfil the Client Order, at The Freeman Company (UK) Limited s Fully Costed Rates. 2.6 Any Client Order placed on Site will be charged at the surcharged price as detailed in the exhibitor manual or as detailed on any Prepayment Order Form. 3.1.3 Furniture hire Prices are quoted for the Duration of the Event for which they are made available hired (provided the total hire period does not exceed 14 days). A delivery charge may be applied if The Freeman Company (UK) Limited is not an Official Contractor at an Event. 3.1.4 All Prices are exclusive of VAT. 3.2.2 Where a Client wishes to amend a Client Order after work has started on Site, the Client will be charged in accordance with the terms set out below at 3.3.1, for changed Client Orders. The Freeman Company (UK) Limited will only proceed to make any change after a Site Order Variation Sheet has been signed by the Client s representative on Site. Labour time incurred by The Freeman Company (UK) Limited or its contractors will be charged at the The Freeman Company (UK) Limited Fully Costed Rate. 4.1 It is the duty of the hirer to provide at such event or exhibition, a duly authorised representative to accept the furnishings and to give a written receipt. If the hirer fails to provide for this, he will not be permitted to dispute subsequently the facts of the delivery and be deemed to have accepted the delivery and these conditions. 4.2 In the event of non delivery or if the Client is not satisfied that the goods or services that have been ordered are delivered in conformity to the Quotation then a member of the The Freeman Company (UK) Limited Site team must be notified before the Open Period of the Event. If the Client is not satisfied with the remedial action taken by The Freeman Company (UK) Limited, the matter should be addressed with the Senior member of the The Freeman Company (UK) Limited Site team or with the Event Organiser s on site staff. 4.3 In the event of a dispute that cannot be resolved on site, the Client will submit their complaint in writing to The Freeman Company (UK) Limited within seven days of the opening of the Event. The Freeman Company (UK) Limited will consider the complaint and respond to the Client within 10 working days. 4.4 No complaint will be addressed unless it has been brought to the attention of The Freeman Company (UK) Limited s team before the Open Period of the Event. 4.5 If, after return, apparently malfunctioning products are found by The Freeman Company (UK) Limited to be to specification and fully operational, then the Client will be charged for The Freeman Company (UK) Limited s costs in recovering and replacing the item with all costs calculated at the at the The Freeman Company (UK) Limited Fully Costed Rate. 4.6 Once the Contract is complete, the Client will not be able to claim "force majeure" or an act of God against The Freeman Company (UK) Limited, as The Freeman Company (UK) Limited will be considered to have performed its contractual obligations. 4.7 For the hire of furniture, the liabilities of the Client commence at the time the furniture is delivered to Site, or are collected from The Freeman Company (UK) Limited s premises, and continue until they are collected from the Site by The Freeman Company (UK) Limited or are returned to The Freeman Company (UK) Limited s premises. During this time the Client will:- (i) Keep at the Client s own expense the furniture in good and substantial repair and condition and in the event of any article being damaged beyond repair or lost by fire, theft or any other cause whatsoever, will pay The Freeman Company (UK) Limited the full replacement value of the furniture plus the original - hire charge. In the event of any item being damaged and requiring repair the Client will pay the full cost of such repair in addition to all hire charges. (ii) Keep the furniture fully insured to their full replacement value against all risks. Clients are reminded that the period of the insurance shall include at least five days prior to the opening of the event or exhibition for which they are hired, and at least five days after its conclusion. Furniture is hired only on this condition. PAYMENT 4.8.1 Unless otherwise agreed, all Client Orders for items ordered from Pre-payment forms must be accompanied by full payment. 4.8.2 In the event of non payment within the terms detailed in our Quotation The Freeman Company (UK) Limited reserve the right to withhold the goods or services that have been ordered. 4.8.3 In the event of late payment, with reference to the terms detailed in The Freeman Company (UK) Limited s Quotation, The Freeman Company (UK) Limited reserves the right to charge interest of 3% p.a. over the HSBC base rate until paid.5.2.4 Save as expressly provided in all these Terms and Conditions, the Client shall indemnify The Freeman Company (UK) Limited against all actions, claims and demands whatsoever arising from any loss or damage of whatsoever nature suffered by any party as a result of its conduct in completing the Contract or complying with any Event or Site conditions. 6.1 It is the duty of the hirer to provide at an event or exhibition, a duly authorised representative to accept the furnishings and to give a written receipt. If the hirer fails to provide for this, he will not be permitted to dispute subsequently the facts of the delivery and be deemed to have accepted the delivery and these conditions. 6.2 As from its being made available, its delivery or acceptance, the Client will be responsible for the safety of The Freeman Company (UK) Limited s property throughout the Duration of the Event and will be responsible for any damage to The Freeman Company (UK) Limited s property caused by the actions of the Client or its customers. 6.3 During this period The Freeman Company (UK) Limited disclaims all responsibility concerning documents, objects, samples, equipment or other goods present in / under / on the equipment rented by the Client. 6.4 Clients are reminded that all equipment should be emptied of personal belongings immediately at the end of the Open Period of the Event, in order that The Freeman Company (UK) Limited s property may be removed from Site as quickly as practical. The Freeman Company (UK) Limited accepts no responsibility for the safe custody of goods left in cabinets, draws or similar storage items. 7.1 The Freeman Company (UK) Limited provides all goods, including complete stand structures on hire only and the Client undertakes: 7.1.2 To use the equipment in accordance with its usual purpose, to do nothing nor allow anything to be done that could lead to its damage or its disappearance, to give it the normal maintenance required, to keep it and to return it in good working order and clean, and to respect the The Freeman Company (UK) Limited s particular recommendations, specific advice for use, and appropriate warnings which it acknowledges having read notably in these Terms and Conditions, the specifications sheets, and/or the documents that were handed over to it on delivery. 7.1.3 Not to carry out any modification or repair to The Freeman Company (UK) Limited s property, however small. 7.1.4 Not to nail, apply adhesive or paint, or damage The Freeman Company (UK) Limited s property in any way without The Freeman Company (UK) Limited s agreement or the express permission as set out in the Exhibitor manual for the Event. 7.1.5 To allow any of The Freeman Company (UK) Limited s representatives or persons authorised by the latter, unrestricted access to the equipment installed for purposes of maintenance and to take any necessary steps to make their mission easier. 7.1.6 To return goods to The Freeman Company (UK) Limited free of any object. 7.1.7 To be responsible for any electrical item connected to a socket or mains connection installed by The Freeman Company (UK) Limited and to accept full responsibility and all consequential costs resulting from the connection of a faulty or inappropriate electrical item connected to a socket or mains connection installed by The Freeman Company (UK) Limited. 7.1.8 To pay The Freeman Company (UK) Limited the cost of repair or replacement (as appropriate) for any item damaged whilst in the care of the Client however caused. 8 All goods, materials, plant or machinery supplied by The Freeman Company (UK) Limited, shall be on hire unless otherwise stated. The period of hire will be Duration of the Event unless otherwise stated. The Freeman Company (UK) Limited shall enter the Site to collect and to remove its property as soon as permitted after the end of the Open Period. 10.1 The illustrations and / or photos featured in the sales documentation (irrespective of the medium) are for guidance only are not binding specifications. 10.2 Clients may photograph work carried out by The Freeman Company (UK) Limited for their own marketing purposes only and attention is drawn to paragraph 9.2 (please see full terms and conditions regarding the use of The Freeman Company (UK) Limited designs.

ELECTRICAL TESTING A Freeman Company Testing Charge From July 1 st 2012 all electrical contractors will be required to test their electrical installation to a minimum standard demonstrated in the Current EIA Electrical regulations e-guide also Incorporating BS 7671 17 th edition. Therefore after careful consultation with ESRA 2013 the following testing charges will now be put in place. Space Only Exhibitors All items ordered from the official order form will now be subject to 15.00 testing charge per stand. Shell Scheme Exhibitors Only items ordered in addition to the electricity provided with your booth package (from the official order form) will be subject to 15.00 testing charge per stand. Direct Mains Only All direct mains can only be ordered through So Group and only after meeting the following criteria will charges be applied and mains installed; Copies of the relevant qualifications of any personnel responsible for the completion of the installation must be provided. The person carrying out testing must be qualified to the required standard. All qualifications, insurance and general details must be provided to So Group where upon 150.00 administration fee plus the cost of the main will be charged. So Group will then be able to collate the information and forward it on to The ESRA 2013 H&S representative. Following the completion of the installation by the allocated contractor the following must also be adhered to before energisation of the supply may be facilitated; The installation must meet the standards required by the regulations, however should the installation not meet these requirements So Group are authorised to postpone energisation until they are met satisfactorily. If for any reason the electricians responsible for the installation cannot carry out the required Test & Inspection, So Group may carry out this service on their behalf for the fee of 300.00, which includes standby during the open period of the event. This will be in addition to any costs related to the mains supply or administration. Please be aware that any personnel involved will still remain responsible for their own installation Should you require any further information or quotations please do not hesitate to contact a member of the related So Group Electrical team, via email or phone, using the contact details provided on the official order form.

FLOORCOVERING ORDER FORM DEADLINE DATE: Tuesday, 20 August 2013 ESRA 4 TH 7 TH SEPTEMBER 2013 SECC, GLASGOW So Group, A Freeman Company, Chapel Farm Industrial Estate, Cwmcarn, South Wales NP11 7BH Sales: Jackie Wallbank Tel: +44 (0)1495 273620 Fax: +44 (0)1495 271970, Email: jackie.wallbank@sogroup.co.uk EXHIBITOR DETAILS: STAND NUMBER: TITLE: COMPANY NAME: CONTACT NAME: DATE: INVOICE ADDRESS: POSTCODE: TEL: FAX: EMAIL: CREDIT CARD DETAILS: VAT NUMBER: CREDIT/ DEBIT:(Please circle one) NAME OF CARD HOLDER: TOTAL: ***IF THERE IS NO INDICATION OF THE TYPE OF CARD A 2.5% SURCHARGE WILL AUTOMATICALLY BE APPLIED*** *2.5% surcharge applies to credit card payments only, Visa Debit and Maestro cards will not be surcharged* *We do not accept American Express* CARD NUMBER: EXPIRY DATE: / FOR SWITCH CARD PLEASE INCLUDE: ISSUE NUMBER: OR VALID FROM DATE: 3 DIGIT SECURITY CODE ( This number can be found on the back of your card): SIGNATURE: ADDRESS (to which this card is registered): STAND DIMENSIONS: DESCRIPTION Colour Unit Cost QTY TOTAL * Exhibition Cord Carpet (inc. polythene) 7.50 per sq.m. Carpet Tiles 7.50 per sq.m. Velour Carpet (Recycle) (inc. polythene) 8.50 per sq.m. Velour Carpet (Universal) (inc. polythene) 9.50 per sq.m. Vinyl Floorcovering 12.00 per sq.m. Protective Covering 1.25 per sq.m. Naplock Edging 4.50 per sq.m. Removal of carpet of show 0.50 per sq.m. * CARPET COLOURS AVAILABLE ON REQUEST If you require a platform, please ring the above number and a quotation will be supplied. FLOORCOVERING SUB TOTAL + VAT 2.5% Surcharge If Applicable TOTAL For irregular shape stands or for any special floorcovering requirements, please provide a scaled drawing of your stand. Any special requirements may incur extra labour charges. IMPORTANT NOTICE Any order will not be processed without full payment. *We do Not Accept Cheques 5 days Prior 1 st Day of Build up CHEQUES SHOULD BE CROSSED AND MADE PAYABLE TO: So Group IF YOU DO NOT RECEIVE AN INVOICE CONFIRMATION WITHIN 10 DAYS OF PLACING YOUR ORDER, PLEASE CONTACT US TO CONFIRM YOUR REQUIREMENTS. DON T FORGET TO KEEP A COPY FOR YOUR RECORDS

CHAPEL FARM IND EST, BLOCK N, CWMCARN, NEWPORT, SOUTH WALES TEL: 01495 273635 FAX: 01495 5273661 WHITE CREAM CHAMPAGNE STONE HONEY BEIGE COFFEE COGNAC MOKKA HAVANA PEARL SILVER STEEL SLATE ANTHRACITE BLACK BURGUNDY R U BY RED TANGO SUNRISE YELLOW MENTHE LIGHT GREEN APPLE BLUE LAGOON JADE OLIVE DARK GREEN BABY PINK PINK PERVINCA VIOLET PURPLE LIGHT BLUE PROCESS BLUE SAPPHIRE ELECTRIC MIDNIGHT DARK BLUE NAVY

FURNITURE HIRE PRICELIST SO Group, Unit 1 Perimeter Road, NEC Birmingham, B40 1PJ t:0121 780 4511 f:0121 782 4810 furniture@sogroup.co.uk Stools Description Price SS36 - Bar Stool Beech & Chrome - H1015 X W 400 X D 440 X S/H 735 28.50 SS36B - Bar Stool Beech & Chrome - H1096 X W400 X D440 X S/H 735 28.50 SS38 - Bar Stool Beech Back and Blue Seat Pads - H 1045 X W370 X D435 X S/H 760 28.50 SS39 - Bar Stool Aluminium - H 995 X W 480 X W 555 X S/H 785 28.00 SS40 - Bar Stool Beech Back - Black / Burnt Orange / Turquoise / Midnight Blue Seat Pads - H 1000 X S/H 780 28.50 SS42 - Bombo Bar Stool Blue / Orange - H750 X S/H 750 36.00 SS43 - Bar Stool Maple Back - Sky Blue / Mint Green / Lemon / Lilac Seat Pads - H 1040 X S/H 830 28.00 SS45 - Mallow Stool Black / White - Chrome Frame - H 1100 X S/H 810 28.50 SS46 - Bar Stool Beech back and Navy Blue Seat Pads - H 970 X W430 X D 430 X S/H 715 28.50 SS47 - Bar Stool Black / White - Leatherette - H 825 X W 445 X D 445 S/H 825 28.50 SS48 - Low Stool Black / White - Vinyl - S/H 450 X 400 Square 25.00 SS49 - High Stool Black / White - Vinyl - S/H 770 X 400 Square 28.50 SS50 - Swivel Stool Blue / Silver Grey - H940 X s/h 800 x Diameter 360 28.50 SS52 - Hi-Tech Stool Black / Blue / Red / White - H 910 W 640 X D 380 X S/H 770 28.00 SS53 - Bar Stool Beech & Chrome - H 910 X Diameter 360 (Not Illustrated) 28.00 SS54 - Cantilever Stool Black / Red - H 990 X W 440 X D 470 X S/H 700 28.00 SS55 - Bar Stool Anthracite / Blue / Red - H 1000 X W 390 X D 480 X S/H 730 28.00 SS56 - Designer Stool Red / White - H 1040 X S/H 820 X Diameter 330 29.00 SS57 - Lips Stool Black / White - S/H 570-790 X F/H 900-1120 29.00 SS58 - Crystal Low Stool Black / White - S/H 460 X O/H 460 23.00 SS59 - Lolly Stool White - S/H 770 X 370 Square 29.00 Chairs Description Price SC15 - Chrome Leg Chair Black / Blue / Grey / Red - H 760 W 550 X D 500 X S/H 460 21.50 SC16 - Conference Chair Grey - H 860 X W 520 X D 670 X S/H 490 26.00 SC20 - Executive Chair Black / Blue / Grey / Red - H 860 X W 520 X D 670 (Not Illustrated) 40.00 SC21 - Armchair Natural Cane and Aluminium - H 775 X W430 X D 530 X S/H 445 23.50 SC22 - Armchair Aluminium - H 730 X W 500 X D580 X S/H 450 24.00 SC23 - Side Chair Blue Fabric Seat Pads and Beech top H 900 X W 420 X D 420 X S/H 480 28.50 SC24 - Stacking Chair Grey - Plastic - H 690 X W 500 X D 480 X S/H 460 6.50 SC25 - Side Chair Beech / White - H 800 X W 430 x D 430 x S/H 480 25.00 SC27 - Suzi Chairs Black / Orange / Turquoise Seat Pads - H 740 X W 540 X D 530 S/H 490 26.00 SC28 - Fan Chair Black only - H820 X W 550 X D 550 X S/H 460 26.00 SC30 - Side Chair Black / Blue / Anthracite / Red / Grey - H 780 X W 440 X D 600 X S/H 440 18.00 SC31 - Side Chair Maple Back - Lilac / Lemon / Sky Blue / Mint Green Seat Pads - H 880 X S/H 500 26.00 SC33 - Side Chair Black / White - Chrome Frame - H 820 X S/H 480 28.00 SC34 - Side Chair Seat Pads in Black / Blue - H 805 X W 420 X D 517 X S/H 460 21.00 SC35 - Leathette Side Chair Cream Only - H 865 X D 420 X W 420 X S/H 450 28.50 SC36 - Swivel Tub Chair Black / White - H 740 X S/H 400 X W 625 D 480 40.00 SC37 - Milan Side Chair Black / White / Red - H 780 X W 570 X D 460 X S/H 450 28.00 SC38 - Executive Chair Grey / Red - H 920 X W 580 X D 620 X S/H 510 45.00 SC39 - Executive Swivel Chair Grey / Red - H 880-890 X W 580 X D 540 X S/H 500-610 (Not Illustrated) 45.00 SC40 - Givlia Chair White only - H 820 X W 530 X D 420 X S/H 450 28.00 SC43 - Electric Chairs Red / Turquoise / Dark Blue / Plum - H 820 X W 540 X D420 X S/H 450 28.00 SC44 - Venice Chair Black / Mustard / Dark Blue - H 790 X W400 X D 420 X S/H 440 25.00 SC45 - Fraggie Chair Black only - H 830 X W370 X D 460 X S/H 460 26.50 SC46 - Mercatus Chair Beech - H 900 X W 400 X D 470 X S/H 480 21.00 SC49 - Folding Chair Black Leatherette - H 830 X W 430 X D400 X S/H 450 8.00 SC50 - Libre Chair Beech and Black Seat H 790 X W 410 X D 440 X S/H 500 25.00 SC51 - Opus Chair Blue / Red - Chrome Frame - H 840 X S/H 450 X Diameter 360 24.00 SC52 - Armchair Light Grey / Pale Blue / Beige - O/H 760 X W 460 X D 500 X S/H 450 22.00 SC53 - Crystal Swivel Chair Black / White - S/H 470 X O/H 770 X W 640 x D 640 35.00 SC54 - Cross Chair Gloss Black / Transparent Red - S/H 455 X O/H 790 x W 430 x D 480 22.00 SC55 - Funky Chair Black / White - S/H 470 X F/H 850 X W 490 X D 500 30.00 SC56 - Fruity Chair Lime / Orange / Purple Berry - O/H 830 X W 500 X D480 X S/H 480 22.00 SC57 - Spin Chair White Only - O/H 740 X W 580 X D 470 X S/H 450 24.00 SC58 - Neptune Chair Blue Only - S/H 435 x W 470 x O/H 780 23.00 SC60 - Folding Chair White Plastic - H 830 X W 430 X D400 X S/H 450 (Not Illustrated) 8.00 SC360 - Curved Booth Cream & Black / Blue & Lime POA

FURNITURE HIRE PRICELIST SO Group, Unit 1 Perimeter Road, NEC Birmingham, B40 1PJ t:0121 780 4511 f:0121 782 4810 furniture@sogroup.co.uk Office Range Description Price SE49 - Executive Chair Black leatherette - Sizes may vary. 52.50 SE59 - Computer Table Beech - H 1150 X W 500 X D 500 or H1150 X W 600 X D 600 63.00 SE60 - Computer Table Beech - H 1005 X W 910 X D 500 73.00 SE61 - Reception Counter Pale Grey only - H 1000 X W 1000 X D 500 70.00 SE62 - Computer Plinth Grey only - H 1000 X W 600 X D 600 60.00 SOR39 - Typist/Operations Chair Black / Grey / Red or Blue - H1040 X W 520 X S/H 440-550 27.00 SOR40 - Filing Cabinet Black / Beech / Grey - 3 Drawer Filing Cabinet H1010 X W520 X D650 (Not Illustrated) 65.00 SOR41 - Pedestal Drawer Unit Black / Beech / Grey - H575 X W 420 X D 585 28.00 SOR44 - Desk Beech only - H 720 X W1510 X D800 55.00 SOR46 - Desk Beech only - H 720 X W 1200 X D800 (Not Illustrated) 50.00 SOR47 - Computer Table Beech / White - H 720 X W 800 X D 800 40.00 SOR48 - Draughtman's Chair Charcoal / Blue / Red - W 425 X D 625 X S/H 620-860 29.50 SOR50A - Small Slab End Desk Black / Beech - H 730 X W 1200 X 800 55.00 SOR50B - Small Slab End Desk Black / Beech / White - With Pedestal - H 730 X W 1200 X D 800 70.00 SOR51A - Large Slab End Desk Black / Beech - H 730 X W 1600 X D 800 60.00 SOR51B - Large Slab End Desk Black / Beech - with Pedestal - H 730 X W 1600 X D 800 80.00 SOR54 - Single Pedestal Desk Grey only - H 700 X W 1230 X D 750 70.00 SOR55 - Single Pedestal Desk Beech only - H 700 X W 1230 X D 730 70.00 SOR56 - Executive Desk Black / Beech / Black with Beech top / Grey - H 730 X W 1600 X D 800 80.00 SOR56 - Writing Top Black / Black with Beech top / Grey 20.00 SOR58 - Bowend Desk Black - 1600 X 980 25mm Thick Top 60.00 SOR59 - Bowend Desk Black - 1200 X 980 25 mm Thick Top 55.00 SOR60 - Pedestal Drawer Unit 3 Drawer Pedestal Unit in Black 30.00 SOR61B - Bowend Desk Black - 1800 X 800 25 mm Thick Top 90.00 SOR62 - Black Typist Return Black Typist Return to match SOR61 45.00 SOR63 - Typist Chair Black / White / Blue / Red - S/H 405/505mm x O/H Width 470mm x Seat 780m 30.00 SOR65 - Writing Top Black. For use with SOR58 20.00 SOR66 - Writing Top Black. For use with SOR59 20.00 Lounge Seating Description Price SL1 - Corner Chair Blue / Red / Anthracite - H 700 x W 660 x D 660 X S/H 420 33.00 SL2 - Lounge Chair Blue / Red / Anthracite - H 700 x W 660 x D 660 X S/H 420 33.00 SL5 - Coffee Table Grey / Blue / Red / Anthracite / Jade - H 320 X 660 X 660 29.00 SL7 - Lounge Chair Anthracite / Grey - H 730 X W 570 X D 760 X S/H 420 31.50 SL11 - Corner Unit Black / Burnt Orange / Turquoise - H 770 X W 760 X D 660 X S/H 450 36.00 SL12 - Lounge Chair Black / Burnt Orange / Turquoise - H 770 X W 760 X D 660 X S/H 450 36.00 SL13 - Lounge Chair Two tone Blue - H 700 X D 660 X W 660 X S/H 420 (Not Illustrated) 31.50 SL14 - Lounge Chair Blue / Red - H 760 X W 560 X D 560 X S/H 520 33.00 SL15 - Lounge Chair Blue / Red - H 760 X W 560 X D 560 X S/H 520 33.00 SL16 - Lounge Chair Pale Blue - H 755 X S/H 420 X W 730 X D 935 37.00 SL20 - Single Seat Tub Chair Black / Red & Black / Blue & Black / Orange - H 785 X W 665 X D 675 45.00 SL21 - Double Seat Tub Chair Black / Red & Black / Blue & Black / Orange - H785 X W 1280 X D 675 65.00 SL22 - Seminar Bench Black - L 2000 x H 450 X D 450 100.00 SL23 - Zone Chair Black / Red 36.00 SL24 - Galaxy Sofa Each Semi Circle - Red / Light Grey / Blue - S/H 480 X W 1550 X D 800 80.00 SL27 - Lounge Chair Grey Mix - H710 X W 600 X D 590 X S/H 350 (Not Illustrated) 45.00 SL28 - Corner Lounge Chair Grey Mix - H 710 X W 1250 X D 590 X S/H 350 (Not Illustrated) 45.00 SL32 - Lounge Chair Grey / Black Mix - H710 X W 660 X D 660 X S/H 410 38.50 SL33 - Corner Lounge Chair Grey / Black Mix - H710 X W 660 X D 660 X S/H 410 38.50 SL34 - Embassy Armchair White Leatherette - H 730 X W 900 X D 760 X S/H 380 80.00 SL35A - Embassy Sofa (2-seater) White Leatherette - H 730 X W1600 X D 760 X S/H 380 140.00 SL35B - Embassy Sofa (3-seater) White Leatherette - H 730 X W2400 X D 760 X S/H 380 180.00 SL36 - Verona Lounge Chair Black / Red / Burgundy / Royal Blue / Wedgewood Blue / Lilac - H 780 X W 640 X D610 X S/H 500 40.00 SL37 - Charleston Lounge Chair Black / Red / Grey / Blue - H 800 X W 600 X D 600 X S/H 460 40.00 SL38 - Lounge Chair Black / Blue / Grey / Jade / Red - H 680 X W 550 X D 670 X S/H 360 37.50 SL39 - Single Galaxy Lounger Each Semi Circle - Blue / Light Grey / Red - S/H 480 X W 1020 X D 540 40.00 SL40 - Mon Petite Light Grey & Blue / Light Grey & Dark Grey / Red - H840 x W750 x D770 x SH430 60.00 SL41 - Seminar Bench Black / White Seat Cushions - H460 X L2460 X D 450 (Not Illustrated) 80.00 SL42 - Trend Single Lounge Unit Black / White - S/H 420 X O/H 690 X W570 X D670 35.00 SL43 - Trend Double Lounge Unit Black / White - S/H 420 X O/H 690 X W1130 X D670 60.00 SL44 - Box Bench Black Leatherette L 2000 X H 450 X D 460 90.00 SL45 - Cherish Sofa Green Seat & White Back / Silver Seat & White Back - W1250 X D 680 X S/H 470 X O/H 800 (Not Illustrated) 60.00 SL46 - Curve Lounge Unit White Leatherette - H 720 x D 720 X S/H 580 33.00

FURNITURE HIRE PRICELIST SO Group, Unit 1 Perimeter Road, NEC Birmingham, B40 1PJ t:0121 780 4511 f:0121 782 4810 furniture@sogroup.co.uk Tables Description Price ST59 - Table Aluminium / Beech - H 735 X Diameter 610 39.50 ST61 - Round Table Black / White - H725 X D800 34.00 ST61A - Table Beech top and Chrome Stem - Diameter 800 34.00 ST64 - Bar Table Black / White / Pink Granite - H1190 X D610 45.00 ST65 - Circular Table Black / White - H 450 X Diameter 610 25.00 ST67 - Square Coffee Table Black / White - H 450 X W 600 X D 600 25.00 ST73 - Square Table Black / White - H 725 X W 700 X D 700 32.00 ST74-6ft Trestle Table Teak Laminate - H 700 X L 1800 X D 680 19.00 ST75 - Oval Conference Table Black / Beech - Chrome legs - H 735 X W 1000 D 1800 67.50 ST76 - Circular Conference Table Black / Beech - H 740 X Diameter 1200 45.00 ST77 - Square Table Beech - H 725 X W 800 X D 800 31.50 ST78 - Coffee Table Coffee Table in Beech / Black / White - H 355 X W 800 X D 800 28.00 ST79 - Bombo Bar Table Blue / Orange - H900 X Diameter 550 47.00 ST87 - Futuristic Coffee Table Glass top / Silver frame - H 430 X W 1200 X D 600 55.00 ST87A - Glass Coffee Table L100 X W500 X H450 Gap Between Shelf 330mm 55.00 ST88 - Rectangular Coffee Table Black / Beech - H 370 X W 1200 X D 600 52.50 ST90-4ft Trestle Table Teak Laminate - H 700 X W 1220 X D 690 17.00 ST91 - Rectangular Conference Table Beech only - H 740 X W 1530 X W 800 42.00 ST92 - Poseur Bar Table Aluminium / Beech / Black / White - H 1100 X Diameter 610 46.00 ST93 - Normal-Height Table Beech / Black / White - H 750 X Diameter 800 36.00 ST94 - Normal-Height Squarial Table Normal-Height Squarial Table in Black / White - H 750 X W 700 X D 700 Shaped Corners 36.00 ST95 - Poseur Squarial Bar Table Poseur Squarial Table in Black / White - H 1120 X W 600 X D 600 Shaped Corners 44.00 ST96 - Chunky Bar Table Chunky Bar Table in Beech / Black / White - Chunky Stem - H 1100 X Diameter 610 40.00 ST98 - Stratos Normal-Height Table Stratos Normal-Height Table - Silver Grey tops / H 740 X W 800 X D 800 36.00 ST99 - Wave Normal-Height Table Wave Normal-Height Table - Black / Silver Grey - H 740 X W 720 X D 720 - Swing tops 38.00 ST100 - Coffee Table White Coffee Table - H 380 x D 600 (Not Illustrated) 31.00 ST102 - Upholstered Coffee Table Grey Mix - Upholstered Coffee Table - H 360 X W 620 X D 620 31.00 ST103 - Coffee Table Coffee Table - Grey - H 360 X w 620 x d 620 31.00 ST105 - Embassy Coffee Table White Leatherette - H 360 X W 680 X D 680 60.00 ST107 - Charleston Coffee Table Black & Chrome - H 350 X W490 X D 500 32.50 ST108 - Stratos Bar Table Black / White / Silver Grey - H 1100 X Diameter 600 44.00 ST109 - Galaxy Coffee Table Red / Blue / Silver Grey - H 480 X Diameter 520 45.00 ST112 - Square Table Black / White - H 730 X W 600 X D 600 36.00 ST113 - Oblong Table Beech / Black / White - H 730 X W 1200 X D 600 34.00 ST114 - Oblong Table Black / White - H730 X W1800 X D600 36.00 ST115-6ft Trestle Table Plywood - H 750 X W 1800 X D 640 24.00 ST116-4ft Trestle Table Plywood - H 780 X W 1200 X D 640 19.00 ST120 - Ferrara Table Black / White / Beech - H720 x W800 x D 800 36.00 ST121 - Mercatus Table Beech (Black Frame) H760 X D800 36.00 ST122 - Square Table Black - H 700 X W 800 X D 800 36.00 ST123 - Zeta Table Beech Stem and Top - H 750 X Diameter 600 36.00 ST124 - Libre Table Black / Beech - H 730 X Diameter 1000 36.00 ST125 - Oblong Boardroom Table Black only - H 720 X W 2000 X D 900 (Not Illustrated) 120.00 ST128 - Poseur Bar Table Black / White - 40mm Thick Top 600mm Diameter 46.00 ST129 - Normal-Height Table Black / White - Shiney 40mm Thick Top 800mm Diameter 37.00 ST130 - Normal-Height Table Black / White - 40mm Thick Top 700mm square top 34.00 ST131 - Normal-Height Table Black / White - Matt 40mm Thick Top 800mm Diameter 37.00 ST132 - Coffee Table Black / White - 600mm Square 30.00 ST133 - Coffee Table Black / White - 1200 X 600mm 45.00 ST134 - Normal-Height Table White - 600mm Diameter 34.00 ST135 - Normal-Height Table White - 800mm Diameter 36.00

FURNITURE HIRE PRICELIST SO Group, Unit 1 Perimeter Road, NEC Birmingham, B40 1PJ t:0121 780 4511 f:0121 782 4810 furniture@sogroup.co.uk Accessories Description Price SA83-2 cu ft Refrigerator Sizes may vary 52.50 SA84-5 cu ft Refrigerator Style and size may vary 60.00 SA85 - Cheval Mirror Style and size may vary 30.00 SA86 - Garment Rail Gown Rail - Black or Silver 23.00 SA02 - Hangars Hangars for Garment Rail 0.25 SA87 - Hat/Coat Stand Black or Chrome 23.00 SA90 - Chrome Past Chrome Post 16.00 SA91 - Rope For Above (1.5m) in Black, Blue or Red 13.75 SA92 - Ash Stand Style & Sizes May Vary 18.00 SA93 - Waste Bin Grey, Black or White 5.00 SA95 - Flip Top Bin Size and colours may vary 12.00 SA100 - Hat/Coat Stand Silver with Beech trim 23.00 SA101 - Water Cooler Includes 1 X 20 Litre Bottle of Water and 1 X Strip of 100 Cups 75.00 SA102 - Bottle of Water 20 Litre Bottle Of Water 20.00 SA107 - Strip of Cups Strip of Cups for Above 8.00 SG108 - Umbrella and Base Umbrella and Base - Blue 15.50 SG109 - Garden Chair White only - Styles may vary 7.00 SG110 - Garden Table White only - Styles may vary 15.00 Display Aids Description Price SD70 - Centre Showcase Illuminated - Sizes may vary - Please ensure you order electrical socket 145.00 SD71 - Centre Showcase Illuminated - Sizes may vary - Please ensure you order electrical socket 145.00 SD72 - Tallboy Showcase with Storage Illuminated - Sizes may vary - Please ensure you order electrical socket 135.00 SD73 - Tallboy Showcase Illuminated - Sizes may vary - Please ensure you order electrical socket 135.00 SD73A - Deluxe Tallboy Showcase Illuminated - Sizes may vary - Please ensure you order electrical socket 145.00 SD74 - Glass Top Showcase Illuminated - Sizes may vary - Please ensure you order electrical socket 130.00 SD75 - Glass Display Showcase Illuminated - Sizes may vary - Please ensure you order electrical socket 130.00 SD78 - Lockable Cupboard Beech / Black / Grey / White - H1000 X W950 X D 500 (Not Illustrated) 57.00 SD82 - Single Zig Zag Literature Rack Black / White - 7 Slots A4 - H 1695 X W 245 X D 330 Lip depth 20 53.00 SD84 - Literature Rack With Storage Cupboard - Beech only - H 1800 X W 800 X D 400 70.00 SD85 - Display Unit Beech - 4 Shelf Unit - H 1382 X W 1000 X D 400 49.50 SD86 - Display Unit Beech - 3 Shelf Unit - H 926 X W 1000 X D 400 44.00 SD87 - Bar Unit Black and Chrome - H 1280 X W 1250 X D 600 105.00 SD88 - Banking Unit Grey and Chrome - H 1140 X W 1490 X D 910 105.00 SD89 - Lecturn Grey and Chrome - H 1049 X W 610 X D 470 75.00 SD91 - Literature Rack Black only - H 1625 X W 1000 X D 300 66.00 SD92 - Stand Fitting Counter White with Sliding Doors - H 1000 X W 1000 X D 500 57.00 SD93 - Lockable Cupboard Beech - H 750 X W 1000 X D 550 47.50 SD94 - Metal Cabinet Brown and Beige Metal - 3 Shelves - H 1820 X W 915 X D 455 70.00 SD96 - Shelving Unit Beech - 4 Shelves - H 1125 X W 600 X D 300 40.00 SD97 - Grey Low Cabinet Pale grey only - H 730 X W 970 X D 510 (Not Illustrated) 45.00 SD98 - Drinks Cabinet Black / Black with Beech top / Grey - H 720 X W 1600 X D 520 150.00 SD99 - Medium Cabinet Black / Beech, Black with Beech top / Grey - H 850 X W 800 X D 420 57.00 SD100 - High Cabinet Beech / Black / Grey - H 1000 X W 800 X D 420 57.00 SD101 - Tall Storage Cabinet Black / Grey / Black with Beech top - H 1650 X W 800 X D 420 80.00 SD102-5 Shelf Unit Chrome - Shelf height 370 - H 1620 X W 910 X D 370 60.00 SD103-4 Shelf Unit Chrome - Shelf Height 510 - H 1620 X W 910 X D 370 57.50 SD104 - Sloping Shelf Unit Aluminium - H 1560 X W 910 X D 450 70.00 SD105 - Double Zig Zag Literature Rack Black only - H 1600 X W 520 X D 270 69.50 SD106 - Literature Rack White / Grey - Mesh Shelves - H 1700 X W760 X D 350 69.50 SD107 - Literature Rack With Storage Cupboard - White only - H 1700 X W 760 X D 350 75.00 SD108 - Two Section Bar Unit Black / Beech / Grey - Aluminium Front - H1060 X W 1850 X D 1800 170.00 SD109 - Single Bar Unit Single Curved Section in Black / Beech / Grey - Curved edges each end - H1060 X W 1800 X D 600 100.00

Furniture Order Form The Freeman Company (UK) Limited Unit 1 Perimeter Road, NEC, Birmingham, B40 1PJ Tel: 0121 780 4511 Fax: 0121 780 4810 Email: furniture@sogroup.co.uk www.sogroup.co.uk Registered in England & Wales; Company No. 8428643 A Freeman Company Company Address for Invoice VAT European Exemption Number (If applicable) Tel Fax Email Customer Order No Exhibition Dates Stand Name Venue Hall No Stand No I have read the terms and conditions and agree to abide by them. Signed Print Name Date Please supply the following items in accordance with Freeman Company conditions of hire. Code Qty Description Colour Unit Price Total VAT 20% Grand Total Credit/Debit Card Access/MasterCard/Visa (delete as appropriate) Credit Card Number in boxes below: Orders must be accompanied with payment Expiry Date Signature Name Address Method of Payment Cheques in sterling drawn on a UK Bank Bankers Draft in sterling to the above address Please be advised that you are responsible for paying all bank charges incurred. Payment by cheque will not be accepted unless received more than five working days before service is supplied.

TERMS & CONDITIONS This extract of The Freeman Company (UK) Limited s Terms of Business summarises the principal matters relating to the provision of Shell Scheme Extras, Electrical Services, Hire of Furniture and Floral and Floor Coverings. At all times The Freeman Company (UK) Limited s full Terms of Business will apply and this extract is for clients convenience only. The Freeman Company (UK) Limited s full Terms of Business can be provided, on request,. For convenience paragraphs retain the numbering of The Freeman Company (UK) Limited s complete Terms of Business. 1.1 In placing a Client Order with The Freeman Company (UK) Limited the Client accepts, with no reservations, that these Terms and Conditions of Business take the place of any other document, prior written or oral agreement, as well as the Client s terms and conditions of purchase or hire. 1.2 The Freeman Company (UK) Limited s Terms and Conditions of Business can only be amended in writing. 1.3 The Contract will be interpreted and applied in accordance with English Law and the parties to the Contract agree to submit to the exclusive jurisdiction of the English Courts. 2.1 A Client Order must be evidenced in writing either by signing a The Freeman Company (UK) Limited Pre Payment Order Form or by accepting a The Freeman Company (UK) Limited Quotation. Except where stated, The Freeman Company (UK) Limited s terms and conditions of business for the placing of Client Orders, their variation and cancellation, will apply to Quotations, Pre Payment Order Forms, site orders and Electronic sales orders. 2.5.1.4 In the event that you cancel an order, even if only advised orally, you will be liable for any work put in hand in order to meet the timescales necessary to complete work to the deadlines of the Event for which the work is intended. 2.2.1.2 All Client Orders placed after the defined Cut Off Dates will be subject to late order surcharges. The same will apply for any request to change a Client Order and/or additional Orders made outside the aforementioned deadlines. 2.2.1.3 Acceptance of a Client Order will be conditional on timing and on stock availability. The Freeman Company (UK) Limited reserves the right to supply in lieu and in place of the equipment ordered, any similar equipment fit for the general purpose of the required items of equipment or service. 2.5.3 In the event of cancellation of a Client Order by a Client, the Client will pay to The Freeman Company (UK) Limited the labour and material costs of any work undertaken by The Freeman Company (UK) Limited in order to fulfil the Client Order, at The Freeman Company (UK) Limited s Fully Costed Rates. 2.6 Any Client Order placed on Site will be charged at the surcharged price as detailed in the exhibitor manual or as detailed on any Prepayment Order Form. 3.1.3 Furniture hire Prices are quoted for the Duration of the Event for which they are made available hired (provided the total hire period does not exceed 14 days). A delivery charge may be applied if The Freeman Company (UK) Limited is not an Official Contractor at an Event. 3.1.4 All Prices are exclusive of VAT. 3.2.2 Where a Client wishes to amend a Client Order after work has started on Site, the Client will be charged in accordance with the terms set out below at 3.3.1, for changed Client Orders. The Freeman Company (UK) Limited will only proceed to make any change after a Site Order Variation Sheet has been signed by the Client s representative on Site. Labour time incurred by The Freeman Company (UK) Limited or its contractors will be charged at the The Freeman Company (UK) Limited Fully Costed Rate. 4.1 It is the duty of the hirer to provide at such event or exhibition, a duly authorised representative to accept the furnishings and to give a written receipt. If the hirer fails to provide for this, he will not be permitted to dispute subsequently the facts of the delivery and be deemed to have accepted the delivery and these conditions. 4.2 In the event of non delivery or if the Client is not satisfied that the goods or services that have been ordered are delivered in conformity to the Quotation then a member of the The Freeman Company (UK) Limited Site team must be notified before the Open Period of the Event. If the Client is not satisfied with the remedial action taken by The Freeman Company (UK) Limited, the matter should be addressed with the Senior member of the The Freeman Company (UK) Limited Site team or with the Event Organiser s on site staff. 4.3 In the event of a dispute that cannot be resolved on site, the Client will submit their complaint in writing to The Freeman Company (UK) Limited within seven days of the opening of the Event. The Freeman Company (UK) Limited will consider the complaint and respond to the Client within 10 working days. 4.4 No complaint will be addressed unless it has been brought to the attention of The Freeman Company (UK) Limited s team before the Open Period of the Event. 4.5 If, after return, apparently malfunctioning products are found by The Freeman Company (UK) Limited to be to specification and fully operational, then the Client will be charged for The Freeman Company (UK) Limited s costs in recovering and replacing the item with all costs calculated at the at the The Freeman Company (UK) Limited Fully Costed Rate. 4.6 Once the Contract is complete, the Client will not be able to claim "force majeure" or an act of God against The Freeman Company (UK) Limited, as The Freeman Company (UK) Limited will be considered to have performed its contractual obligations. 4.7 For the hire of furniture, the liabilities of the Client commence at the time the furniture is delivered to Site, or are collected from The Freeman Company (UK) Limited s premises, and continue until they are collected from the Site by The Freeman Company (UK) Limited or are returned to The Freeman Company (UK) Limited s premises. During this time the Client will:- (i) Keep at the Client s own expense the furniture in good and substantial repair and condition and in the event of any article being damaged beyond repair or lost by fire, theft or any other cause whatsoever, will pay The Freeman Company (UK) Limited the full replacement value of the furniture plus the original - hire charge. In the event of any item being damaged and requiring repair the Client will pay the full cost of such repair in addition to all hire charges. (ii) Keep the furniture fully insured to their full replacement value against all risks. Clients are reminded that the period of the insurance shall include at least five days prior to the opening of the event or exhibition for which they are hired, and at least five days after its conclusion. Furniture is hired only on this condition. PAYMENT 4.8.1 Unless otherwise agreed, all Client Orders for items ordered from Pre-payment forms must be accompanied by full payment. 4.8.2 In the event of non payment within the terms detailed in our Quotation The Freeman Company (UK) Limited reserve the right to withhold the goods or services that have been ordered. 4.8.3 In the event of late payment, with reference to the terms detailed in The Freeman Company (UK) Limited s Quotation, The Freeman Company (UK) Limited reserves the right to charge interest of 3% p.a. over the HSBC base rate until paid.5.2.4 Save as expressly provided in all these Terms and Conditions, the Client shall indemnify The Freeman Company (UK) Limited against all actions, claims and demands whatsoever arising from any loss or damage of whatsoever nature suffered by any party as a result of its conduct in completing the Contract or complying with any Event or Site conditions. 6.1 It is the duty of the hirer to provide at an event or exhibition, a duly authorised representative to accept the furnishings and to give a written receipt. If the hirer fails to provide for this, he will not be permitted to dispute subsequently the facts of the delivery and be deemed to have accepted the delivery and these conditions. 6.2 As from its being made available, its delivery or acceptance, the Client will be responsible for the safety of The Freeman Company (UK) Limited s property throughout the Duration of the Event and will be responsible for any damage to The Freeman Company (UK) Limited s property caused by the actions of the Client or its customers. 6.3 During this period The Freeman Company (UK) Limited disclaims all responsibility concerning documents, objects, samples, equipment or other goods present in / under / on the equipment rented by the Client. 6.4 Clients are reminded that all equipment should be emptied of personal belongings immediately at the end of the Open Period of the Event, in order that The Freeman Company (UK) Limited s property may be removed from Site as quickly as practical. The Freeman Company (UK) Limited accepts no responsibility for the safe custody of goods left in cabinets, draws or similar storage items. 7.1 The Freeman Company (UK) Limited provides all goods, including complete stand structures on hire only and the Client undertakes: 7.1.2 To use the equipment in accordance with its usual purpose, to do nothing nor allow anything to be done that could lead to its damage or its disappearance, to give it the normal maintenance required, to keep it and to return it in good working order and clean, and to respect the The Freeman Company (UK) Limited s particular recommendations, specific advice for use, and appropriate warnings which it acknowledges having read notably in these Terms and Conditions, the specifications sheets, and/or the documents that were handed over to it on delivery. 7.1.3 Not to carry out any modification or repair to The Freeman Company (UK) Limited s property, however small. 7.1.4 Not to nail, apply adhesive or paint, or damage The Freeman Company (UK) Limited s property in any way without The Freeman Company (UK) Limited s agreement or the express permission as set out in the Exhibitor manual for the Event. 7.1.5 To allow any of The Freeman Company (UK) Limited s representatives or persons authorised by the latter, unrestricted access to the equipment installed for purposes of maintenance and to take any necessary steps to make their mission easier. 7.1.6 To return goods to The Freeman Company (UK) Limited free of any object. 7.1.7 To be responsible for any electrical item connected to a socket or mains connection installed by The Freeman Company (UK) Limited and to accept full responsibility and all consequential costs resulting from the connection of a faulty or inappropriate electrical item connected to a socket or mains connection installed by The Freeman Company (UK) Limited. 7.1.8 To pay The Freeman Company (UK) Limited the cost of repair or replacement (as appropriate) for any item damaged whilst in the care of the Client however caused. 8 All goods, materials, plant or machinery supplied by The Freeman Company (UK) Limited, shall be on hire unless otherwise stated. The period of hire will be Duration of the Event unless otherwise stated. The Freeman Company (UK) Limited shall enter the Site to collect and to remove its property as soon as permitted after the end of the Open Period. 10.1 The illustrations and / or photos featured in the sales documentation (irrespective of the medium) are for guidance only are not binding specifications. 10.2 Clients may photograph work carried out by The Freeman Company (UK) Limited for their own marketing purposes only and attention is drawn to paragraph 9.2 (please see full terms and conditions regarding the use of The Freeman Company (UK) Limited designs.

FURNITURE CREATIVE SOLUTIONS FOR LIVE EVENTS

CONTENTS STOOLS 4-5 Your furniture choices can really make Our furniture portfolio has been chosen CHAIRS OFFICE LOUNGE TABLES ACCESSORIES DISPLAY AIDS 6-9 10-11 12-13 14-17 18-19 20-22 your exhibition space stand out so don t leave anything to chance. This element of exhibiting is crucial as not only do you want your choices to make an impact, they also have to be functional and fit for purpose. to suit a range of exhibitions and live events. Our team can help you choose the right pieces to really make your event work for you. Call us on 0121 780 4511 to discuss your requirements. Whatever it takes... www.sogroup.co.uk

4 0121 780 4511 www.sogroup.co.uk STOOLS SS 36b Bar Stool Beech & Chrome H1096 x 400 x 440 x S/H735 SS 36 Bar Stool Beech & Chrome H1015 x 400 x 440 x S/H735 SS 48 Low Stool White / Black Leatherette S/H450 x 400 SS 49 High Bar Stool White / Black Leatherette S/H770 x 400 SS 53 Hi-Tech Stool Beech H910 x 640 x 380 x S/H770 SS 38 Bar Stool Blue & Beech H1045 x 370 x 435 x S/H760 SS 39 Bar Stool Aluminium H995 x 480 x 555 x S/H785 SS 50 Swivel Stool Blue / Silver H940 x 360 x S/H800 SS 52 Hi-Tech Stool Black / Blue / Red / White H910 x 640 x 380 x S/H770 SS 40 Bar Stool Black / Burnt Orange / Turquoise H1000 x S/H780 SS 42 Bombo Bar Stool Blue / Orange H750 x S/H750 SS 54 Cantilever Stool Red / Black H990 x 440 x 470 x S/H700 SS 55 Bar Stool Blue / Red / Anthracite H1000 x 390 x 480 x S/H730 SS 43 Bar Stool Lemon / Lilac / Sky Blue / Mint Green H1040 x S/H830 SS 45 Mallow Stool Black / White H1100 x S/H810 SS 56 Designer Stool Red / White H1040 x 330 x S/H820 SS 57 Lips Stool Black / White S/H570-790 x O/H900-1120 SS 46 Bar Stool Navy Blue - Beech Back H970 x 430 x 430 x S/H715 SS 47 Bar Stool White / Black H825 x 445 x 445 x S/H825 SS 58 Crystal Low Stool Black / White S/H460 SS 59 Lolly Stool White H770 x 370 x 370

6 0121 780 4511 www.sogroup.co.uk CHAIRS SC 15 Chrome Leg Chair Blue / Red / Grey / Black / Green H760 x 550 x 500 S/H 460 SC 56 Fruity Chair Lime / Berry / Orange SC 16 Conference Chair Grey H860 x 520 x 670 S/H 490 SC 30 Side Chair Black / Red / Blue / Grey / Anthracite H780 x 440 x 600 S/H440 SC 27 Suzi Chair Black / Turquoise / Orange H740 x 540 x 530 S/H490 SC 21 Armchair Natural Cane and Aluminium H775 x 430 x 530 S/H445 SC 22 Armchair Aluminium H730 x 500 x 580 S/H450 SC 31 Side Chair - Maple Back Lilac / Sky Blue / Lemon / Mint Green H880 x S/H500 SC 33 Side Chair Black / White H820 x S/H480 SC 34 Side Chair - Beech Back Black / Blue H805 x 420 x 517 S/H460 SC 28 Fan Chair Black H820 x 550 x 550 S/H460 SC 23 Side Chair Blue fabric with beech top H900 x 420 x 420 S/H480 SC 37 Milan Side Chair Red / White / Black H780 x 470 x 460 S/H450 SC 24 Stacking Chair Grey - Plastic H690 x 500 x 480 S/H460 SC 25 Side Chair Beech / White H800 x 430 x 430 S/H 480 SC 35 Side Chair Cream Leatherette H865 x 420 x 420 S/H450 SC 36 Swivel Tub Chair White / Black H740 x 400 x 625 S/H 480

8 0121 780 4511 www.sogroup.co.uk CHAIRS SC 53 Crystal Swivel Chair Black / White H770 x 640 x 640 x S/H470 SC 57 Spin Chair White SC 51 Opus Chair Blue / Red H840 x D360 x S/H450 SC 58 Neptune Chair Blue SC 52 Airchair Light Grey / Pale Blue / Beige H760 x 460 x 500 x S/H450 SOR 63 Neptune Typist Chair Blue / White / Red / Black SC 55 Funky Chair Black / White H850 x 490 x 500 S/H470 SC 43 Electric Chair Red / Turquoise / Dark Blue / Plum H820 x 540 x 420 S/H450 SC 54 Cross Chair Transparent Red / Black Gloss H790 x 430 x 480 S/H455 SC 49 Folding Chair Black Leatherette / White available in plastic to order white use code SC60 H830 x 430 x 400 x S/H450 SC 360 Curved Booth Cream & Black / Blue & Lime SC 38 Executive Swivel Grey / Red H890 x 580 x 540 S/H610 SC 40 Givlia Chair White H820 x 530 x 420 S/H450 SC 45 Fraggie Chair Black H830 x 370 x 460 S/H460 SC 50 Libre Chair Beech & Black Seat H790 x 410 x 440 x S/H500 SC 44 Venice Chair Black / Mustard / Dark Blue H790 x 400 x 420 S/H440 SC 46 Mercatus Chair Beech H900 x 400 x 470 x S/H480

10 0121 780 4511 www.sogroup.co.uk OFFICE SOR 55 Single Ped Desk Beech H700 x 1230 x 750 SOR 39 Typist Chair Grey / Black / Red / Blue H1040 x 520 x S/H440 SOR 58 Bowend Desk Black 1600 x 800 SOR 65 Writing Top Black SOR 60 Pedestal Drawer Unit Black SOR 59 Bowend Desk Black W1200 x 800 SOR 66 Writing Top Black SE 59 Computer Table Beech H1150 x 600 x 600 SOR 39 Typist Chair Grey / Black / Red / Blue H1040 x 520 x S/H440 SOR 54 Single Ped Desk Grey H700 x 1230 x 750 SE 62 Computer Plinth Grey H1000 x 600 x 600 SOR 41 Pedestal Drawer Unit Grey / Black / Beech H575 x 420 x 585 SE 49 Executive Chair Black Sizes & styles may vary SOR 56 Executive Desk Black / Beech / Black with Beech Top H730 x 1600 x 800 SE 61 Reception Counter Grey H1000 x 1000 x 500 SOR 44 Desk Beech H720 x 1510 x 800 SOR 46 Desk Beech H720 x 1200 x 800 SE 60 Computer Table Beech H1005 x 910 x 500 SOR 50b Slab End Desk SOR 47 Computer Table Beech / White H720 x 800 x 800 SOR 48 Draughtsman s Chair Charcoal / Blue / Red H425 x 625 x S/H620-860 SOR 50a Slab End Desk Beech / Black H730 x 1200 x 800 SOR 51a Slab End Desk Beech / Black H730 x 1600 x 800 Beech / Black / White - WITH PEDESTAL H730 x 1200 x 800 SOR 51b Slab End Desk Beech / Black - WITH PEDESTAL H730 x 1600 x 800

12 0121 780 4511 www.sogroup.co.uk LOUNGE SEATING SL 1 Corner Chair Blue / Red / Anthracite H700 x 660 x 660 s/h 420 SL 2 Lounge Chair SL 5 Coffee Table SL 16 Lounge Chair Blue / Red / Anthracite H700 x 660 x 660 s/h 420 Grey / Blue / Red / Anthracite / Jade H320 x 660 x 660 Pale Blue H755 x 730 x 935 s/h 420 SL 11 Corner Unit Chair Burnt Orange / Turquoise / Black H770 x 760 x 660 s/h 450 SL 12 Lounge Chair Burnt Orange / Turquoise / Black H770 x 760 x 660 s/h 450 SL 46 Lounge Chair White H720 x 720 x 580 SL 21 Double Seat Unit Red & Black / Blue & Black / Orange / Black H785 x 1280 x 675 SL 20 Single Seat (tub chair) Red & Black / Blue & Black / Orange / Black H785 x 665 x 675 SL24 SL 39 Galaxy Lounger Red / Light Grey / Blue (Semi Circle) S/H480 x 1020 x 540 SL 42 Trend Single Lounge Black / White S/H420 x O/H690 x W570 x D670 SL39 SL 24 Galaxy Sofa Red / Light Grey / Blue (Semi Circle) 1550 x 800 x S/H480 SL 33 Corner Lounge Grey / Black Mix H710 x 660 x 660 S/H410 SL 32 Lounge Chair Grey / Black Mix H710 x 660 x 660 S/H410 ST 102 Coffee Table Grey Mix H360 x 620 x 620 SL 7 Lounge Chair Grey / Anthracite H730 x 570 x 760 x S/H420 SL 40 Mon Petite Red / Light Grey & Dark Grey / Light Grey & Blue H840 x W750 x D770 S/H430 SL 27 Lounge Chair Grey Mix H710 x 600 x 590 S/H350 SL 28 Corner Lounge Grey Mix H710 x 1250 x 590 S/H350 SL 43 Trend Double Lounge Black / White S/H420 x O/H690 x W1130 x D670 SL 44 Box Bench Black H450 x 2000 SL 38 Lounge Chair Grey / Blue / Red / Jade / Black H680 x W550 x D670 S/H360 SL 15 Lounge Chair Red / Blue - WITH ARM H760 x 560 x 560 s/h 520 SL 14 Lounge Chair Red / Blue H760 x 560 x 560 s/h 520 SL 35AWH Two Seat Settee White Leatherette H730 x W1600 x D760 S/H380 SL 35BWH Three Seat Settee White Leatherette H730 x W2400 x D760 S/H380 SL 34BWH Embassy Armchair White Leatherette H730 x W900 x D760 S/H380 SL 22 Seminar Bench Black H450 x 2000 x 450 SL 23 Zone Lounge Chair Red / Black SL 36 Verona Lounge Chair Red / Burgundy / Royal Blue / Wedgewood Blue / Lilac / Black H780 x W640 x D610 S/H500 SL 37 Lounge Chair - Charleston Black / Red / Grey / Blue H800 x W600 x D600 S/H460

14 0121 780 4511 www.sogroup.co.uk TABLES ST 59 Table Beech / Aluminium H735 x 610 ST 120 Ferrara Table White / Black / Beech H730 x 800 ST 75 Oval Conference Table Beech / Black H735 x 1000 x 1800 ST 61 Round Table White / Black H725 x 800 ST 61a Round Table Beech H725 x 800 ST 122 Table Black / White H730 x 1200 x 610 ST 78 Coffee Table Beech / White / Black H355 x 800 x 800 ST 105 Leatherette Coffee Table White H360 x 680 x 680 ST 91 Rectangular Conference Beech H740 x 1530 x 800 ST 79 Bombo Bar Table Blue / Orange H900 x 550 ST 96 Chunky Bar Table Black / White / Beech H1100 x 610 - Chunky Stem ST 64 Bar Table Black / White / Pink Granite H1190 x 610 ST 67 Square Coffee Table White / Black H450 x 600 x 600 ST 131 Table - Matt Black / White ST 87 Futuristic Coffee Table Glass Top - Silver Frame H430 x 1200 x 600 ST 74 Trestle Table Laminated trestle H700 x 1800 x 680 ST 90 Small Trestle Table Laminated trestle H700 x 1220 x 690 ST 76 Circular Conference Table Black / Beech H740 x 1200 ST 133 Coffee Table Black / White ST 87a Glass Coffee Table

16 0121 780 4511 www.sogroup.co.uk TABLES ST 73 Square Table ST 94 Squarial Table Black / White H750 x 700 x 700 - Shaped Corners White / Black H725 x 700 x 700 ST 77 Square Table Beech H725 x 800 x 800 ST 107 Charleston Coffee Table Black & Chrome H350 x 490 x 500 ST 98 Stratos Table Grey H740 x 800 x 800 ST 92 Poseur Table Black / White / Beech / Aluminium H1100 x 610 ST 132 Coffee Table Black / White ST 130 Table Black / White ST 135 Table White Dia800 ST 65 Circular Table White / Black H450 x 610 ST 128 Poseur Table Black / White ST 134 Table White Dia600 ST 95 Poseur Squarial Table Black / White H1120 x 600 x 600 - Shaped Corners ST 99 Wave Table Black / Grey H740 x 720 x 720 ST 129 Table Black / White ST 93 Normal Height Table White / Black / Beech H750 x 800 ST 123 Zeta Table Beech H750 x 600 ST 109 Galaxy Coffee Table Red / Blue / Silver-Grey H480 x 520 ST 76 Circular Conference Table Black / Beech H740 x 1200 ST 88 Rectangular Conference Table Black / Beech H370 x 1200 x 600 ST 121 Mercatus Table Beech (Black Frame) H760 x 800 ST 108 Stratos Bar Table Silver Grey / Black / White H1100 x 600 ST 113 Oblong Table White / Black / Beech H730 x 1200 x 600 ST 115 6ft Trestle Table Plywood H750 x 1800 x 640 ST 124 Libre Table Black / Beech H730 x 1000 ST 103 Coffee Table Grey H360 x 710 x 710 ST 114 Oblong Table White / Black H730 x 1800 x 600 ST 116 4ft Trestle Table Plywood H780 x 1200 x 640

18 0121 780 4511 www.sogroup.co.uk ACCESSORIES SA 83 Mini Refrigerator Sizes may vary SA 84 Refrigerator Sizes & style may vary SG 109 Garden Chair White - Styles may vary SG 110 Garden Table White - Styles may vary SA 93 Waste Paper Bin Black / White / Grey SA 100 Coat / Hat Stand Silver with beech trim SA 86 Garment Rail Silver gown rail SA 02 Coat Hangers SG 108 Umbrella and Base Blue - Styles may vary SA 102 20ltr Water Bottle SA 87 Hat / Coat Stand Styles may vary SA 107 Plastic Cups SA 85 Cheval Mirror Sizes may vary SA 92 Ash Stand Styles may vary SA 90 Chrome Post SA 91 Rope Red / Blue / Black SA 95 Flip Top Bin Styles & Colours may vary SA 101 Water Cooler Includes: 1 x 20ltr Bottle of Water 1 x Strip of Cups

20 0121 780 4511 www.sogroup.co.uk DISPLAY AIDS SD 93 Lockable Cupboard Beech SD 91 Literature Rack Black H1625 x 1000 x 300 SD 87 Bar Unit Black & Chrome H1280 x 1250 x 600 SD 98 Drinks Cabinet Beech / Black / Grey H1125 x 600 x 300 SD 92 Stand Fitting Counter White H1000 x 1000 x 500 SD 94 Metal Cabinet - 3 Shelf Brown & Beige H1820 x 915 x 455 SD 89 Lecturn Grey & Chrome H1049 x 610 x 470 SD 85 Display Unit - 4 Shelf Beech H1382 x 1000 x 400 SD 102 5 Shelf Unit Chrome H1620 x 910 x 370 Shelf Height 370 SD 86 Display Unit - 3 Shelf Beech H926 x 1000 x 400 SD 104 Sloping Shelf Unit Aluminium H1560 x 910 x 450 SD 103 4 Shelf Unit Chrome H1620 x 910 x 370 Shelf Height 510 SD 100 High Cabinet Beech / Black / Grey H1000 x 800 x 420 SD 88 Banking Unit Grey & Chrome H1140 x 1490 x 910 SD 99 Medium Cabinet Black / Grey / Beech / Black & Beech H850 x 800 x 420 SD 101 Tall Cabinet Black / Grey / Black & Beech H1650 x 800 x 420 SD 84 Literature Rack Beech H1800 x 800 x 400 SD 107 Literature Rack With Storage White H1700 x 760 x 350 SD 106 Literature Rack White H1700 x 760 x 350 SD 109 Single Bar Unit - Curved Black / Grey / Beech H1060 x 180 x 600 SD 108 Single Bar Unit - 2 Sections Black / Grey / Beech H1060 x 180 x 600

22 DISPLAY AIDS CONTACT US With offices throughout the UK we are able to cater for all your exhibition needs wherever you are. SD 70 Centre Showcase Illuminated Sizes may vary. Ensure you order an electrical socket SD 73 Deluxe Tallboy Showcase Illuminated Sizes may vary. Ensure you order an electrical socket For more information about furniture hire or to place an order please contact: E: furniture@sogroup.co.uk T: 0121 780 4511 W: www.sogroup.co.uk SD 82 Zig Zag Rack Black / White H1695 x 245 x 330 SD 105 Double Zig Zag Rack Black H1600 x 520 x 270 SD 72 Tallboy Showcase Illuminated Sizes may vary. Ensure you order an electrical socket SD 73a Tallboy Showcase Illuminated Sizes may vary. Ensure you order an electrical socket SD 74 Glass Top Showcase Illuminated Sizes may vary. Ensure you order an electrical socket SD 75 Glass Display Showcase Illuminated Sizes may vary. Ensure you order an electrical socket SD 71 Centre Showcase Illuminated Sizes may vary. Ensure you order an electrical socket London Birmingham Warwick Newport Manchester Whatever it takes...

SO Group London Birmingham Warwick Newport Manchester T: 0121 780 4511 E: info@sogroup.co.uk W: www.sogroup.co.uk SO Group UK @thesogroups Whatever it takes...

FLORISTS Please see below contact details of local floral services: Glasgow City Council Contact: The Booking Office Tel: +44 141 287 5918 Blooms of Glasgow Contact: Alison Tel: +44 141 332 8366 www.bloomsforflowers.co.uk

HOSTESSES AND TEMPORARY STAFF If you require promotional services/hostesses for your event, they can be contracted in from: Kuoni Destination Management Limited Ms. Elisa Trezzi Tel : +44 (0) 1306 744287 Email: elisa.trezzi@uk.kuoni.com Web: www.kuoni-dmc.com

ESRA 2013 Glasgow 4/7 September SECC Hostess Rate Card Prices inclusive of 20% VAT GBP Hourly Rate for hostess hire (English speaking) Minimum working shift 4 hrs 27.00 Hourly Rate for student hire (English speaking) Minimum working shift 4 hrs 21.00 No travel costs if the job is within Glasgow city! Booking information Company name/company website Booth number Contact person Telephone number Mobile phone number Email address 1

ESRA 2013 Glasgow 4/7 September SECC Please fill in the below table in order to go ahead with the booking. Please advise of any special requirements (e.g. languages, uniform, skills, dress code ) Day 1 Day 2 Day 3 Day 4 Date Starting at Finishing at Number of hostesses To make a reservation please contact Elisa Trezzi at Kuoni Destination Management LTD. Tel.: +44 (0) 13 0674 4287 Email: elisa.trezzi@uk.kuoni.com Credit card details requested as a means of payment please fill in the authorisation form below. Please advise should you wish to pay by bank transfer! Card: Name on card: Billing Address: Number: Valid through: The agent hereby authorizes Kuoni Travel Ltd. to charge the credit card or debit card number stated above to pay the invoices as and when they become due and payable to Kuoni Travel Ltd. Please note a 3% charge will be added to the final bill as administrative fee. Cards accepted: Master Card and Visa only. Signed: Date: Printed Name: Company name: 2