Enterprise Data Management Master Data Governance and Management Ensuring Intelligence in Business Intelligence Andreas Hofer SAP Enterprise Architect NetWeaver Solution Consulting SAP Canada Ontario Chapter Meeting November 20 2008, Toronto
Agenda 1. Master Data Governance and Management 10:15 11:45 1.1. Overview 1.2. Demo 1.3. References 2. Lunch/Networking 11:45 1:00 3. Ensuring Intelligence in Business Intelligence 1:00 2:15 3.1. Overview 3.2. Demo 3.3 References SAP 2008 / Page 2 SAP 2009 / Page 2
Data Explosion A natural result of modern business and the internet SAP 2009 / Page 3
SAP 2009 / Page 4 Complete, Integrated and Agnostic Stack Complete, Integrated Stack Open & Agnostic Independent Vendors EPM & GRC Business Intelligence Business Objects + SAP Business Objects + SAP Hyperion, Interlace, diverse apps Essbase, nquire, BIEE Cognos CPM Cognos Proclarity Performance Point Excel Function/industry specific vendors SAS, Microstrategy, InfoBuilders, Informatica Open apps & BI, "agnostic" to underlying technology Data Warehouse BW, BIA Oracle DW DB2 DW SQL Server DW Teradata, Netezza, MySQL, Sybase Enterprise Applications SAP Applications Oracle, PSFT, Siebel Dynamics NetSuite Most complete, integrated stack
SAP 2009 / Page 5 We are the Market Leader: What #1 Brings ETL Tools Forrester Wave : Business Intelligence For Analytic Reporting, Q1 2006 2 Feb 2006 Forrester Wave : Enterprise Extract, Transform, And Load (ETL) Tools, Q2 2007 Enterprise Reporting Information Quality BI Platforms Forrester Wave : Business Intelligence For Enterprise Reporting, Q1 2006 2 Feb 2006 Forrester Wave : Information Quality Software, Q1 2006 17 Jan 2006
The New Intelligence Platform Information Management Data Foundation Information Access SAP NetWeaver Portal Visual Composer BEx SAP NetWeaver BW Accelerator Crystal Reports SAP NetWeaver MDM SAP NetWeaver Business Warehouse Data Integrator SAP BusinessObjects Data Services Any Portal, Any Destination Web Intelligence Voyager SAP BusinessObjects Enterprise Data Quality ERP Financials Operations Human Resources Corporate Services CRM SRM Xcelsius SCM PLM 3 rd -Party Databases and Applications SAP Business Suite SAP 2008 / Page 6 SAP 2009 / Page 6
SAP 2009 / Page 7 SAP NetWeaver MDM Delivers an integrated way of managing master data Manage Any Master Data Compose cross application processes in SOA with consistent master data Infinitely configurable schema options Support consolidation, harmonization, central mgmt Pre-packaged IT and business scenarios 500+ customers
SAP 2009 / Page 8 Rich Product Content Management One view of product information anytime anywhere 1038-GID Parts Publish GEAR A124K Parts GEAR BR-2K Gears SPIDER GEAR Benefits: Complex product and relationship management Print/web publishing including layout and production Example: Product information is consolidated and enriched and published internally or externally
SAP 2009 / Page 9 Supplier/Vendor Data Integration One view of Vendor information anytime anywhere Fleet Incorporated 123 4 th Street Chicago, IL 60610 Analysis DUNS # 45234 Financial Rating A+++ Fleet Inc 123 4 th Street. Chicago, IL 60611 Feet incorporated 2 Old Harbor Chicago, IL 94304 Identify and categorize suppliers Utilize external validation such as D & B s Duns Number Leverage one view of suppliers to gain supplier visibility and negotiate better procurement contracts
SAP 2009 / Page 10 Customer Data Integration One view of customer information anytime anywhere Jane Peters Smith Analysis 4418 North St. Chicago, IL 60610 Jane Smith 4418 N. Str. Chicago, IL 60611 Jane Peters 199, 3 rd Street Palo Alto, CA 94304 Extensive matching framework Provides web services to customer data access SAP & Non-SAP integration
SAP 2009 / Page 11 Improved Business Intelligence Deliver unique insights with an integrated platform BUSINESS INSIGHT MASTER DATA TRANSACTIONAL DATA = + Understand your most profitable products, best customers and cheapest/reliable vendors Gain insights by integrating transactional data from heterogeneous systems with master data for analysis
SAP 2009 / Page 12 Global Data Synchronization Leverage master data consistency across the supply chain Reduce supply chain costs with comprehensive solution for consumer product companies Data Pool SYNCHRONIZATION Data Pool Certified to publish enriched product data to 1Sync data pools Unidirectional communication with R/3 Global Registry
SAP 2009 / Page 13 SRM/MDM Catalogue Manage supplier catalogues seamlessly in the procurement process Load of supplier catalogues into SRM/MDM catalogue Quick data access by in-memory enabled parametric search Integration into procurement process within SRM and ERP MDM Manage Supplier Catalogues SRM Procurement Supplier Catalogues
SAP 2009 / Page 14 Data Access, Quality and Maintenance Use state-of-the-art master data management capabilities Load data from R/3 master data server (ongoing/periodically) Quick data access with inmemory enabled parametric search Leverage MDM capabilities to raise master data quality MDM Manage Data Quality External services De-duplication Validation Enrichment via external services Mass maintenance R/3 Central creation and replication R/3 R/3 R/3
SAP 2009 / Page 15 Merger & Acquisitions (System Consolidation) Integrate the heterogeneous world while raising data quality Load data from new systems Match new data to internal, already consolidated data Create Key Mapping Quick access to consolidated information MDM Provide key mapping information to subsequent migration tools acq1000 i4711 acq1001 i0815 Acquisition
SAP 2009 / Page 16 Central Business Partner Creation DEMO
SAP 2009 / Page 17 SAP MDM Data Manager DEMO
SAP 2009 / Page 18 Validation from our customer and partners Ericson has used MDM to accurately track their global spend reducing the number of vendors by 35% Rubbermaid has used MDM to create a centralized store of comprehensive product information Whirlpool used MDM to significantly reduce the time required to integrate their merger of Maytag SAP has the leading vision for managing master data
SAP NetWeaver MDM Selected Customers Global 2000 companies are leveraging MDM today SAP 2009 / Page 19
SAP 2009 / Page 20 BusinessObjects Data Services Data Services is the first single tool for data integration and data quality Data Integrator XI R2 Development User Interface Metadata Repository Runtime Architecture Administration and Connectors Data Quality XI R2 Development User Interface Metadata Repository Runtime Architecture Administration and Connectors One Development User Interface One Metadata Repository One Runtime Architecture Data Services Access Transform Improve Deliver One Administration Environment One Set of Connectors
Data Quality SAP 2009 / Page 21
SAP 2009 / Page 22 Data Quality Address Cleanse DEMO
HALF WAY POINT RECAP (5 Minute break) Data Foundation Information Access SAP NetWeaver Portal Visual Composer BEx SAP NetWeaver BW Accelerator Crystal Reports SAP NetWeaver MDM SAP NetWeaver Business Warehouse Data Integrator SAP BusinessObjects Data Services Any Portal, Any Destination Web Intelligence Voyager SAP BusinessObjects Enterprise Data Quality ERP Financials Operations Human Resources Corporate Services CRM SRM Xcelsius SCM PLM 3 rd -Party Databases and Applications SAP Business Suite SAP 2008 / Page 23 SAP 2009 / Page 23
SAP 2009 / Page 24 Data Insight DEMO
SAP 2009 / Page 25 Data Quality and Data Services DEMO
SAP 2009 / Page 26 Data Quality validation DEMO
SAP 2009 / Page 27 Metadata Management DEMO
SAP 2009 / Page 28 Metadata Management continued DEMO
SAP 2009 / Page 29 It s about Our Customers Business Data The Challenge Of Data Migration Traditional Steps LEGACY SYSTEM(S)? SAP But attention: Data migration is far from easy. Provision of data Upload Let s cross the fingers and hope it loads Analysts Why? More than 80% of data migration projects run over time and/or over budget. Cost overruns average 30%. Time overruns average 41%. Bloor, 2007 80% of organizations will underestimate the costs related to the data acquisition tasks by an average of 50 percent Gartner Lack of experience Migration project plan is unrealistic Data quality issues / lack of confidence in the data You need to extend the consultants time of the SAP project It is crucial to identify the right partner with the right expertise for your data migration project.
SAP 2009 / Page 30 SAP DATA MIGRATION SERVICES Agility and Control SAP Data Migration gives You what You need: A Solution You can Trust. Standardized and Proven Approach for End-to-End Data Migration Methodology Templates Tools SAP DATA MIGRATION SERVICES Expertise 1 2 3 4 5 6 ANALYSIS EXTRACT CLEAN VALIDATE Governance and Visualisation LOAD RECONCILE SAP Data Migration Services consist of a framework, templates, methodology, tools and expertise to analyse, extract, cleanse, validate, upload and reconcile legacy data into a SAP environment. Data Migration Framework SAP Data Migration Services provide a mature information management infrastructure and enables data governance best practices that live on after the project.
SAP 2009 / Page 31 Technology that works hand-in-hand A Complete End-to-End Solution for data migration Did you know? The Data Warehousing Institute (TDWI) estimates that poor quality customer data costs U.S. businesses a staggering $611 billion a year in postage, printing, and staff overhead. Frighteningly, the real cost of poor quality data is much higher. 1 ANALYSIS 2 EXTRACT SAP DATA MIGRATION 3 CLEAN 4 VALIDATE 5 LOAD 6 RECONCILE BusinessObjects Composer (Supports the design of the data migration job; also known as ETL mapping) BusinessObjects Data Insight (Supports the profiling of your source data to identify data quality issues) BusinessObjects Data Services (Supports the accessing, cleansing, transforming, and delivering of your data) Now You have the Technology You can Trust to support you in ongoing data governance and data quality. Market leading data quality capabilities Prebuilt SAP certified connectors for SAP ERP Best in class ease of use to accelerate your project delivery SAP Migration and Services and Technology Governance, Reporting & Dasboarding: BusinessObjects Xcelsius and BusinessObjects Enterprise (Supports dashboards for executives and management review)
#1 Ease of Use Ease-of-Use Summer 2005 Difference with Spring 2008 IBM Information Server Group 1 Software / Data Flow Oracle Data Integrator (Synopsis) BI INTE- GRATED PURE ETL #1 EASE OF USE Information PowerCenter DT/Studio - Embarcadero Pervasive Business Integrator Transformation Manager BusinessObjects Data Integrator SAS Data Integration Studio Cognos Data Manager Information Builders Data Migrator Microsoft Integration Services DB INTE- GRATED Oracle Warehouse Builder IBM DB2 Datawarehouse Edition Talend Open Studio NICHE ETL IKAN ETL4ALL Pentaho Data Integration (Kettle) Datamirror Transformation Server -2-1 0 1 2 3 4 5 6 7 SAP 2009 / Page Points 34 for User friendlyness. WYSIWYG. Screen design etc
SAP 2009 / Page 35 Market Leading Products SAP Business Objects is a Leader in DQ and DI markets Data Quality (DQ) Data Integration (DI) LEADER
Agenda 1. Master Data Governance and Management 10:15 11:45 1.1. Overview 1.2. Demo 1.3. References 2. Lunch/Networking 11:45 1:00 3. Ensuring Intelligence in Business Intelligence 1:00 2:15 3.1. Overview 3.2. Demo 3.3 References SAP 2008 / Page 36 SAP 2009 / Page 36
Lunch and Networking More demos to come!! SAP 2009 / Page 37
Agenda 1. Master Data Governance and Management 10:15 11:45 1.1. Overview 1.2. Demo 1.3. References 2. Lunch/Networking 11:45 1:00 3. Ensuring Intelligence in Business Intelligence 1:00 2:15 3.1. Overview 3.2. Demo 3.3 References SAP 2008 / Page 38 SAP 2009 / Page 38
The Changing Face of the Data Warehouse SAP 2009 / Page 39
The New Intelligence Platform Business Intelligence Data Foundation Information Access SAP NetWeaver Portal Visual Composer BEx SAP NetWeaver BW Accelerator Crystal Reports SAP NetWeaver MDM SAP NetWeaver Business Warehouse Data Integrator SAP BusinessObjects Data Services Any Portal, Any Destination Web Intelligence Voyager SAP BusinessObjects Enterprise Data Quality 3 rd -Party Databases and Applications ERP Financials Operations Human Resources Corporate Services CRM SRM Xcelsius SCM PLM SAP Business Suite And Much More Polestar BI Widgets Mobile BI Web Services SAP 2008 / Page 40 SAP 2009 / Page 40
SAP 2009 / Page 41 Fast & Flexible with SAP NetWeaver BW Accelerator 1990 2006 Improvement 10x faster queries CPU Memory 0.05 MIPS/$ 0.02 MB/$ 7.15 MIPS/$ 5 MB/$ 143x 250x 10x less expensive to acquire Addressable Memory Network Speed 2 16 100 Mbs 2 64 2 48 x 10 Gbs 100 x 20x less expensive to operate Disk Transfer Speed 5 MBPS 130 MBPS 25x Ready for high data volume
Product Directions for BI Solutions Richest Offering for All Business Users Dashboards, Visualization And Much More Web App Designer Xcelsius Enterprise Reporting Polestar Report Designer Crystal Reports Ad-hoc Query & Reporting Web Intelligence BI Widgets Advanced Analysis Mobile BI BEx Analyzer Voyager Predictive Enterprise Data Warehousing & BI Platform SAP NetWeaver BI and BIA BusinessObjects Enterprise Web Services SAP 2008 / Page 42 SAP 2009 / Page 42
Product Directions for BI Solutions SAP BusinessObjects BI Solutions Dashboards, Visualization And Much More Web App Designer Xcelsius Enterprise Reporting Polestar Report Designer Crystal Reports Ad-hoc Query & Reporting Web Intelligence BI Widgets Advanced Analysis Mobile BI Pioneer (OLAP Analysis) Predictive Enterprise Data Warehousing & BI Platform SAP NetWeaver BI and BIA BusinessObjects Enterprise Web Services SAP 2008 / Page 43 SAP 2009 / Page 43
SAP 2009 / Page 44 BW Accelerator DEMO
SAP 2009 / Page 45 Polestar DEMO
HALF WAY POINT RECAP (5 Minute break) Data Foundation Information Access SAP NetWeaver Portal Visual Composer BEx SAP NetWeaver BW Accelerator Crystal Reports SAP NetWeaver MDM SAP NetWeaver Business Warehouse Data Integrator SAP BusinessObjects Data Services Any Portal, Any Destination Web Intelligence Voyager SAP BusinessObjects Enterprise Data Quality 3 rd -Party Databases and Applications ERP Financials Operations Human Resources Corporate Services CRM SRM Xcelsius SCM PLM SAP Business Suite And Much More Polestar BI Widgets Mobile BI Web Services SAP 2008 / Page 46 SAP 2009 / Page 46
SAP SAP 2009 2008 / Page / Page 47 47 Enterprise Reporting Crystal Reports 2008 A powerful, dynamic, actionable reporting solution Stunning report visualizations What-if scenario modeling Integrated operational reporting Plus everything you expect, and more, from the de facto standard for reporting trusted by millions of users and billions of consumers around the world SLIDE 47 COPYRIGHT 2007 BUSINESS OBJECTS S.A. ALL RIGHTS RESERVED. DEMO
SAP SAP 2009 2008 / Page / Page 48 48 Ad-hoc Analysis Web Intelligence XI 3.0 Offline rich client Multilingual universes Change data highlighting Offline data provider + many ease of use and functional enhancements DEMO
SAP SAP 2009 2008 / Page / Page 49 49 Dashboards Xcelsius Enterprise XI 3.0 User experience improvements Embedded Excel Design flexibility New components Real time dashboards Via Adobe LiveCycle Data Services (LCDS) XML data Web Services Software Development Kit DEMO
SAP SAP 2009 2008 / Page / Page 50 50 Office tools and BI Live Office Market-leading Office integration Get self-service data access from Office Word PowerPoint Excel End time-wasting debates over data accuracy Instant refreshing and refiltering All formatting and calculations are retained Securely share documents BusinessObjects Enterprise Corporate portals DEMO
SAP 2009 / Page 51 BusinessObjects Text Analysis Extract and understand concepts, people, organizations, places, and more in 30 different languages and from 200+ document types Automatically categorize and classify documents Automatically create a summary document
Voice of the Customer Demo SAP 2008 / Page 52 SAP 2009 / Page 52
SAP 2009 / Page 53 BusinessObjects Mobile How Mobile BI Can Add Value Increased Business Intelligence adoption to more BI users Shortened sales cycles Faster, more accurate account services Increased customer satisfaction Typical Requirements Met Reuse of existing BI content for mobile employees Provide location-based mobile BI solutions Increase business user self-sufficiency no IT involvement or training required Secure data delivery using the BI platform security model SAP Connectivity Via Business Objects Enterprise Universes that can leverage SAP NW BI data via the OLAP BAPI DEMO
SAP 2009 / Page 54 OLAP Analysis: BusinessObjects Voyager Voyager is a web-based OLAP client with an advanced & highly intuitive user interface based on WEB 2.0 (Ajax) technology How Voyager Can Add Value Multiple connections to multiple OLAP Servers (SAP NetWeaver EDW, MSAS, Essbase, Oracle, IBM DB2, ) Multiple pages in a workspace Advanced charting engine Standard OLAP navigation Business calculations: % diff, % cont, variance, Time based calculations: Prior Period, YTD, QTD, MA Filter, sort, ranking top / bottom, by value by % Typical Requirements Met Business/Technical/Financial analysts requirements for OLAP data exploration and review Open data Access Access and analyze multiple OLAP sources in one workspace Multiple views of the same OLAP cube in one workspace Tight integration with MS PowerPoint & Word What s New New charting capabilities especially designed for OLAP analysis
SAP 2009 / Page 55 Xcelsius BI Widgets Xcelsius BI Widgets simplify access to BI and increase productivity by having key information available at users fingertips Expand and accelerate BI usage leverage existing data sources, reports, queries, alerts and dashboards with a simple drag and drop interface no training or IT required Provide the confidence that users will always have access to the most up-to-date information available Deploy BI dashboards and visualizations enterprise-wide without the dependency on portals, web servers or other IT infrastructure
SAP 2009 / Page 58 Astra Zeneca Accelerated drug development Provide complete visibility of R&D information across the world Business Objects, an SAP company, has enabled AstraZeneca to improve project management, cost control, and resource utilization and is helping to achieve competitive research and development timescales. Help the company improve project scheduling, budgeting, and resource allocation Provide competitive advantage, launching products quickly and securing early brand leadership and higher revenue
SAP 2009 / Page 59 Nokia Gained market share from competitor In March 2000, lightning caused a fire at a Philips semiconductor plant which was a sole-source supplier of chips used in both Nokia s and Ericsson s handsets Business Objects, an SAP company, has enabled Nokia to effectively manage the risk in their business network and to react and recover quickly from a major supplier issue. Nokia proactively monitored supply chain risks and key indicators across supplier plants Reacted quickly to supply issue unlike its competitor, who suffered a drastic fall in revenue growth
SAP 2009 / Page 60 Validation From Our Customers And Partners With XI 3.0, we can take data and information that currently exists in silos and integrate it in one central repository. Providing access to more information sources enables our users to drive their own comprehensive reporting, answer their own questions, and ultimately make better decisions. With XI 3.0, we can not only intelligently access information from various third party systems, but also leverage the data internally to provide more immediate, contextual insight that increases the quality and timeliness of our decision-making processes. Our ultimate goal is to make Business Objects transparent throughout the organization, with BI embedded within all applications and business processes and accessible by all employees, even those who have not traditionally used BI. With the new features in XI 3.0, we can address more of the access preferences that our users want. With extended access to information, managers and executives anywhere can gain insight into key operational metrics at any time. Advanced data quality and data integration capabilities in Data Services XI 3.0 will enable us to build an extremely flexible information management architecture that addresses two of our organization's critical requirements integrated and trusted data in one single application.
Thank you! Andreas Hofer Enterprise Architect SAP Canada Inc. 4120 Yonge Street, Suite 600 Toronto, Ontario Canada M2P 2B8 E andreas.hofer@sap.com SAP 2007 / Page 61 SAP 2009 / Page 61
With a little effort SAP 2009 / Page 62
A little more work SAP 2009 / Page 63
This would take time SAP 2009 / Page 64