Human Resources PolicyPro - Quebec Edition Finance - The Revenue Cycle 1. Point of Sale Revenues Cash Reconciliation Form (F) Cash Removal Memo Form (F) 2. Customer Order Processing Customer Order Form (F) 3. Sales Contracts 4. Extending Credit 5. Sales Commissions Individual Sales commission Report (F) Summary Sales Commission Report (F) 6. Warranties and Guaranties 7. Customer Refunds Credit Memo (F) 8. Customer Refunds Retail Credit Memo (F) 9. Overdue Accounts and Bad Debts Accounts Receivable Aging Report (F) Account Receivable Aging Analysis (F) 10. Overdue Accounts and Bad Debts Statement Accounts Receivable Aging Report (F) Sales Analysis Report (with vertical analysis) (F) Sales Report Descriptions (F) 11. Accounting for Retail Sales Promotions 12. Sales Taxes 13. Management Reporting Sales Analysis Report (F) Sales Analysis Report (F) Positions Requiring a CDI Questionnaire (F) Finance - The Revenue Cycle 1. Expense Authorization 2. Petty Cash Record of Petty Cash Expenses (F) Petty Cash Reconciliation Form (F) Petty Cash Reconciliation Form (F) 3. Company Credit Cards 4. Expense Advances and Expense Allowances Cheque Requisition (F) 5. Travel Guidelines Travel Expense Report (F) 6. Purchase Orders Purchase Requisition (F) Purchase Order (F) 7. Supplier Records and Management 8. Purchase Contracts 9. Receipt of Purchased Goods and Services Receiving Problem Log (F) 10. Payment for Purchased Goods and Services 11. Supplier Refunds and Discounts 12. Recognition of Costs 13. Sales Taxes Paid or Payable 14. Management Reporting 15. Management Reporting Supplier Analysis Report (F) Aging of Payables Report (F) Finance - Inventory and Costing 1. Raw Materials Inventory Raw Materials Requisition (F) Perpetual Inventory Record for Raw Materials (F) 2. Work in Process Inventory Work in Process Inventory Record (F) Work in Process Inventory Record (F) 3. Finished Goods Inventory Finished Goods Perpetual Inventory Record (F) 4. Inventory Count Inventory Count Instructions (F) Inventory Reconciliation (F) 5. Costing 6. Management Reporting Inventory Reconciliation (F) Inventory Turnover Report (F)
Obsolete Inventory Report (F) Inventory Shrinkage Report (F) Finance - Payroll 1. Employee Records 2. Employee Benefits 3. Salaries, Wages and Overtime Time Sheet (F) 4. Commissions and Bonuses 5. Bonuses 6. Pension Plan (Group RRSP) Group RRSP Provider Analysis (F) 7. Recognition of Costs 8. Management Reporting Overtime Analysis (F) Contract Worker Hours an Costs Analysis (F) Benefits Provider Analysis (F) Finance - Fixed Assets 1. Fixed Asset Acquisition and Records Fixed Asset Record (F) 2. Security of Fixed Assets 3. Amortization 4. Fixed Asset Inventory Periodic Asset Reconciliation (F) 5. Disposal Of Fixed Assets Finance - Accounting and Reporting 1. Use of Generally Accepted Accounting Principles 2. Management and Financial Reporting 3. Financial Disclosure and Notes 4. Accounting Controls 5. General Accounting Procedures Finance - Banking and Treasury 1. Bank Accounts Bank Reconciliation (F) 2. Cash Receipts Bank Reconciliation (F) 3. Returned Items 4. Cheque Issuance Account Analysis (F) 6. Spreadsheets 7. Income Taxes Tax Compliance Checklist (CH) Tax Documentation Checklist (CH) 8. International Financial Reporting Standards International Financial Reporting Standards (F) Cheque Requisition Form (F) 5. Commissions and BonusesInvesting Excess Governance - Accounting and Reporting Cheque Requisition Form (F) 6. Loans to Employees 7. Loans and Borrowing 8. Foreign Currencies and Foreign Exchange Management 9. Cash Management Weekly Cash Forecast (F) 10. Financial Instruments Derivatives Internal Control (F) Recommendations(F) 11. Electronic Funds Transfer EFT Requisition and Authorization Form (F) Recommendations (F) 1. Board Structure and Mandate Statement of Corporate Mandate (F) 2. Role and Responsibilities of Shareholders 3. Role, Rights and Responsibilities of Directors 4. Role, Rights and Responsibilities of Executive Officers 5. Board of Directors Meetings Sample Board Meeting Agenda (F) Simplified Roberts Rules of Order (F)
6. Stakeholders Meetings Sample Agenda for Annual General Meeting of the Shareholders (F) 7. Board Committees Sample Board Committee Terms of Reference (F) 8. Relationship with Internal Auditors 9. Relationship with External Auditors 10. Ethics and Business Conduct Declaration of Conflict of Interest Employees (F) Declaration of Conflict of Interest Directors (F) Code of Ethics (F) Code of Conduct (F) 11. Confidentiality and Privacy Ten Principles for the Protection of Personal Information (F) Sample Privacy Policy for Public (F) 12. Governance in Not-for-Profit Organizations Governance - Strategy and Planning 1. Strategic Planning 2. Business Planning High Level Business Plan (F) Business Plan Tracking (F) 3. Budgets and Forecasts Sample Budget Form 1 (F) Sample Budget Form 2 (F) Sample Budget Form 3 (F) 4. Succession Planning Governance - General Management 1. Policy Development and Document Control Policy Template (F) 2. Quality Management 3. Management Reports and Review 4. Public Relations 5. Delegation of Authorities and Authorization Procedures 6. Records Management and Retention Archiving Register (F) Governance - Legal and Regulatory 1. Monitoring Laws and Regulations 2. Contract Administration 3. Patents Assignment of Rights Form (F) Invention Disclosure Summary (F) 4. Copyrights and Trademarks 5. Litigation 6. Competition Law Governance - Risk Management 1. Risk Assessment 2. Risk Management 3. Internal Control Implementation 4. Internal Control Monitoring 5. Fraud Operations & Marketing - Design and Development 1. Product Development Product Development Flowchart (F) 2. Design and Development Plan 3. Design Input 4. Design Output 5. Design Review Design Change Control Form (CH) 6. Design Verification 7. Design Validation 8. Design Transfer 9. Design Change Design Change Control Form (F) Operations & Marketing -Storage and Delivery 1. Receiving Receiving Log (F)
2. Inspection and Testing In-Process and Final Inspection and Testing Record (F) 3. Inspections, Measurement and Test Equipment Equipment Calibration Record (F) 4. Storage 5. Handling 6. Packaging 7. Delivery Operations & Marketing - Non-conforming Product 1. Control of Non-conforming Product Non-conformance Report (F) 2. Corrective Action Corrective Action Log (F) 3. Preventive Action Preventive Action Log (F) 4. Complaint Handling Complaint Handling Log (F) Operations & Marketing - Manufacturing 1. Product Identification 2. Product Scheduling 3. Process Control 4. Production Equipment Maintenance 5. Audits Audit Flowchart (F) 6. Training Employee Training Matrix (F) Operations & Marketing - Environmental Management 1. Environmental Protection 2. Hazardous Material Management Hazardous Material Storage Log (F) 3. Recycling 4. Energy Conservation 5. Sustainability 6. Emissions Trading Operations & Marketing - Sales and Marketing 1. Plans, Research and Strategy Marketing and Sales Plan Template (F) 2. Advertising and Direct Marketing Canadian Code of Advertising Standards (F) 3. Product Identifiers Product Identifier Deliverables and Format (F) Product Identifier Log (F) 4. Corporate Image and Communication Standards Style Guide (F) 5. Corporate Website Ten Principles for the Protection of Personal Information (same as FAPP form) (F) Sample Privacy Policy for Website (F) 6. Sales Training Sales Training Record (F) 7. Customer Relationship Management 8. Trade Shows 9. Customer Satisfaction Survey 10. Request for Quotation 11. Sales Leads 12. Do Not Call Registry 13. Anti-Spam Requirements Operations & Marketing - Service 1. Warranty Service 2. Customer Service Management 3. Service and Technical Support Operations & Marketing - Document and Data Control 1. Document Development 2. Document Distribution 3. Document Revision Document Change Request Form (F) 4. Temporary Changes to Documents Temporary Change Request Form (F) 5. Contract Review
CPEM Forms provided as Supplemental Information A511 Business and fraud risk identification worksheet A512 Inquiries about fraud worksheet A513 Understanding accounting estimates worksheet A520 Risk assessment - Business/operating A522 Risk assessment Fraud A530 Entity-level (pervasive) controls - Design/implementation A532 General IT controls - Design/implementation A540 Control design/implementation blank A545 Control design/implementation - Revenues, receivables, receipts A550 Control design/implementation - Purchases, payables, payments A555 Control design/implementation Payroll A560 Control design/implementation - Financial reporting A570 Worksheet - Internal control documentation and implementation A582 Library of typical control activities Finance & Accounting Governance Operations & Marketing Total Policies 67 38 53 141 Forms 54 22 36 112 Checklists 2 3 1 6 Bonus! CPEM Forms 14