Safety Risk Predictive Analytics to improve safety performance



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Safety Risk Predictive Analytics to improve safety performance How we can help you with your safety challenges July 2014

Safety: At the heart of it Improving health and safety Operational safety risk management challenge that impacts on a company s regulatory compliance, internal policy management, brand, reputation and finances. By combining powerful statistical methods across multiple disparate data sources, organisations are able to understand the drivers of workplace accidents that were previously unseen. Companies can then use these insights to more effectively address workplace safety in terms of both injury prevention and injury management. has developed sophisticated techniques, Safety Risk Predictive Analytics, to provide greater insight and clarity to health and safety reporting systems. For example, our approach can help you answer: What metrics can provide the ability to take a proactive evidence-based safety focus on leading indicators to create more actionable insights than simple reactive reporting of claims and incidents? Which work processes or areas have the highest risk factors for incidents? What would be the impact of proposed changes to training, teaming and rostering? Other data sources Operational (production, maintenance, quotas) HR data (training, demographics, rosters) Financial information Traditional data sources (e.g. incident data) External External Datadata sources Weather Geospatial socio demographics Locations (geospatial) The need to operate safely hasn t changed - it continues to be fundamental to the management of a responsible business. It is the environment in which you operate that has. Benefits for our clients include Our proven approach utilises your data and advanced analytical techniques to improve safety outcomes and potentially saving costs through improved productivity or optimisation of insurance procurement / loss control. Our Safety Analytics team is complemented by a wider Health and Safety practice which advises clients on setting strategy; advising on policy; risk management; operational change; and monitoring, reporting and assuring their progress all through a safety lens. This allows us to help our clients in: protecting their license to operate reducing costs and improving design leveraging existing data to improve understanding and resolution of key safety issues 1

Safety Risk Predictive Analytics Our six phase approach logically guides the gathering and creation of data-driven evidence 1. Business Understanding This phase begins with agreeing the health and safety challenge, the approach for integrating the insights from the project into the business, defining the operating environment and determining the available assets and finally setting an analytics plan to achieve these outcomes. 2. Data Understanding The extracts from the data assets are gathered. This typically includes: safety claims, incidents and observations, operational data, HR information, geospatial socio demographics and work site data. 3. Data Preparation During this phase we integrate and manipulate your business data with our own external data sources to create an integrated data set for analysis. 2 4. Modelling During this phase we apply powerful statistical techniques in order to discover and explain relevant relationships between safety outcomes and operational metrics. Combining traditional safety risk data with non traditional sources (e.g. census data) can lead to predictions about where accidents are most likely to happen, under what circumstances, and to which segments of the workforce all before they actually happen. 5. Evaluation The model results are validated using out of sample or out of period validation techniques. This phase typically involves a series of interactive workshops with business to explore and contextualise the analytical findings. 6. Deployment The output from all previous phases is of little value if nothing is done with it. This phase covers the change management and best practices to build buy-in for predictive analytic s to help bridge the gap between model build and real world outcomes

How we can help Using Safety Risk Predictive Analytics to improve safety performance There is a wealth of information that is captured in historical worksite, project, human resource, inspection reports and environmental data. Traditional analysis focuses on what has already occurred - predictive modelling techniques used in Safety Risk Predictive Analytics can help identify high risk predictors of incidents before incidents occur, allowing companies to put strategies in place that focus on prevention. We can help you to: Identify risk predictors and lead indicators of safety issues. Our assessment of risk begins by identifying the independent, quantitative risk predictors. Examples of predictors are project site, project size, team size, weather condition and project phase. Use the insights from the risk predictors and lead indicators to identify targeted areas or employee populations for wellness programs and dedicate appropriate safety resources to high-risk areas. Implement the strategies to improve safety practices based on insights gained from the analysis, such as increasing safety training and measures for high risk areas or targeting areas for wellness or safety awareness programs. Implementation of Safety Risk Predictive Analytics can help improve safety and loss prevention programs, which in turn, can reduce costs and improve the sustainability of the organisation through enhanced employee satisfaction and employer corporate responsibility. Safety Risk Predictive Analytics is part of s broader Governance, Risk and Compliance (GRC) framework, which starts with the risk strategy and covers governance, organisation and policies and change management. Large Australian energy company A large Australian energy company s management needed assistance in understanding the implications of implementing a new fatigue management policy. This was driven by recent fatigue related incidents in the workplace. was able to show that longer periods of work and work performed during the night time are linked with increased levels of fatigue and incidents and that the organisation was operating with significant, sustained levels of OT. We presented three options for reducing OT hours, and provided our client with an implementation roadmap that could provide its employees with a safer workplace in regard to fatigue management while being cost neutral. 3

Talk to us To have a deeper discussion about these issues, please contact: Sydney John Tomac Partner Ph: (02) 8266 1330 Email: john.tomac@au.pwc.com Kerrie Young Director Ph: (02) 8266 0628 Email: kerrie.young@au.pwc.com Melbourne Matt Kuperholz Partner Ph: (03) 8603 1274 Email: matt.kuperholz@au.pwc.com Phil Bolton Director Ph: (03) 8603 0408 Email: phil.bolton@au.pwc.com 4

www.pwc.com.au This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers LLP, its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it. 2014 PricewaterhouseCoopers LLP. All rights reserved. In this document, "" refers to PricewaterhouseCoopers LLP (a limited liability partnership in the United Kingdom), which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity. 120926-194314-FW-OS

Safety Risk Predictive Analytics to improve safety performance How we can help you with your safety challenges July 2014

Safety: At the heart of it Improving health and safety Operational safety risk management challenge that impacts on a company s regulatory compliance, internal policy management, brand, reputation and finances. By combining powerful statistical methods across multiple disparate data sources, organisations are able to understand the drivers of workplace accidents that were previously unseen. Companies can then use these insights to more effectively address workplace safety in terms of both injury prevention and injury management. has developed sophisticated techniques, Safety Risk Predictive Analytics, to provide greater insight and clarity to health and safety reporting systems. For example, our approach can help you answer: What metrics can provide the ability to take a proactive evidence-based safety focus on leading indicators to create more actionable insights than simple reactive reporting of claims and incidents? Which work processes or areas have the highest risk factors for incidents? What would be the impact of proposed changes to training, teaming and rostering? Other data sources Operational (production, maintenance, quotas) HR data (training, demographics, rosters) Financial information Traditional data sources (e.g. incident data) External External Datadata sources Weather Geospatial socio demographics Locations (geospatial) The need to operate safely hasn t changed - it continues to be fundamental to the management of a responsible business. It is the environment in which you operate that has. Benefits for our clients include Our proven approach utilises your data and advanced analytical techniques to improve safety outcomes and potentially saving costs through improved productivity or optimisation of insurance procurement / loss control. Our Safety Analytics team is complemented by a wider Health and Safety practice which advises clients on setting strategy; advising on policy; risk management; operational change; and monitoring, reporting and assuring their progress all through a safety lens. This allows us to help our clients in: protecting their license to operate reducing costs and improving design leveraging existing data to improve understanding and resolution of key safety issues 1

Safety Risk Predictive Analytics Our six phase approach logically guides the gathering and creation of data-driven evidence 1. Business Understanding This phase begins with agreeing the health and safety challenge, the approach for integrating the insights from the project into the business, defining the operating environment and determining the available assets and finally setting an analytics plan to achieve these outcomes. 2. Data Understanding The extracts from the data assets are gathered. This typically includes: safety claims, incidents and observations, operational data, HR information, geospatial socio demographics and work site data. 3. Data Preparation During this phase we integrate and manipulate your business data with our own external data sources to create an integrated data set for analysis. 2 4. Modelling During this phase we apply powerful statistical techniques in order to discover and explain relevant relationships between safety outcomes and operational metrics. Combining traditional safety risk data with non traditional sources (e.g. census data) can lead to predictions about where accidents are most likely to happen, under what circumstances, and to which segments of the workforce all before they actually happen. 5. Evaluation The model results are validated using out of sample or out of period validation techniques. This phase typically involves a series of interactive workshops with business to explore and contextualise the analytical findings. 6. Deployment The output from all previous phases is of little value if nothing is done with it. This phase covers the change management and best practices to build buy-in for predictive analytic s to help bridge the gap between model build and real world outcomes

How we can help Using Safety Risk Predictive Analytics to improve safety performance There is a wealth of information that is captured in historical worksite, project, human resource, inspection reports and environmental data. Traditional analysis focuses on what has already occurred - predictive modelling techniques used in Safety Risk Predictive Analytics can help identify high risk predictors of incidents before incidents occur, allowing companies to put strategies in place that focus on prevention. We can help you to: Identify risk predictors and lead indicators of safety issues. Our assessment of risk begins by identifying the independent, quantitative risk predictors. Examples of predictors are project site, project size, team size, weather condition and project phase. Use the insights from the risk predictors and lead indicators to identify targeted areas or employee populations for wellness programs and dedicate appropriate safety resources to high-risk areas. Implement the strategies to improve safety practices based on insights gained from the analysis, such as increasing safety training and measures for high risk areas or targeting areas for wellness or safety awareness programs. Implementation of Safety Risk Predictive Analytics can help improve safety and loss prevention programs, which in turn, can reduce costs and improve the sustainability of the organisation through enhanced employee satisfaction and employer corporate responsibility. Safety Risk Predictive Analytics is part of s broader Governance, Risk and Compliance (GRC) framework, which starts with the risk strategy and covers governance, organisation and policies and change management. Large Australian energy company A large Australian energy company s management needed assistance in understanding the implications of implementing a new fatigue management policy. This was driven by recent fatigue related incidents in the workplace. was able to show that longer periods of work and work performed during the night time are linked with increased levels of fatigue and incidents and that the organisation was operating with significant, sustained levels of OT. We presented three options for reducing OT hours, and provided our client with an implementation roadmap that could provide its employees with a safer workplace in regard to fatigue management while being cost neutral. 3

Talk to us To have a deeper discussion about these issues, please contact: Sydney John Tomac Partner Ph: (02) 8266 1330 Email: john.tomac@au.pwc.com Kerrie Young Director Ph: (02) 8266 0628 Email: kerrie.young@au.pwc.com Melbourne Matt Kuperholz Partner Ph: (03) 8603 1274 Email: matt.kuperholz@au.pwc.com Phil Bolton Director Ph: (03) 8603 0408 Email: phil.bolton@au.pwc.com 4

www.pwc.com.au This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers LLP, its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it. 2014 PricewaterhouseCoopers LLP. All rights reserved. In this document, "" refers to PricewaterhouseCoopers LLP (a limited liability partnership in the United Kingdom), which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity. 120926-194314-FW-OS

Safety Risk Predictive Analytics to improve safety performance How we can help you with your safety challenges July 2014

Safety: At the heart of it Improving health and safety Operational safety risk management challenge that impacts on a company s regulatory compliance, internal policy management, brand, reputation and finances. By combining powerful statistical methods across multiple disparate data sources, organisations are able to understand the drivers of workplace accidents that were previously unseen. Companies can then use these insights to more effectively address workplace safety in terms of both injury prevention and injury management. has developed sophisticated techniques, Safety Risk Predictive Analytics, to provide greater insight and clarity to health and safety reporting systems. For example, our approach can help you answer: What metrics can provide the ability to take a proactive evidence-based safety focus on leading indicators to create more actionable insights than simple reactive reporting of claims and incidents? Which work processes or areas have the highest risk factors for incidents? What would be the impact of proposed changes to training, teaming and rostering? Other data sources Operational (production, maintenance, quotas) HR data (training, demographics, rosters) Financial information Traditional data sources (e.g. incident data) External External Datadata sources Weather Geospatial socio demographics Locations (geospatial) The need to operate safely hasn t changed - it continues to be fundamental to the management of a responsible business. It is the environment in which you operate that has. Benefits for our clients include Our proven approach utilises your data and advanced analytical techniques to improve safety outcomes and potentially saving costs through improved productivity or optimisation of insurance procurement / loss control. Our Safety Analytics team is complemented by a wider Health and Safety practice which advises clients on setting strategy; advising on policy; risk management; operational change; and monitoring, reporting and assuring their progress all through a safety lens. This allows us to help our clients in: protecting their license to operate reducing costs and improving design leveraging existing data to improve understanding and resolution of key safety issues 1

Safety Risk Predictive Analytics Our six phase approach logically guides the gathering and creation of data-driven evidence 1. Business Understanding This phase begins with agreeing the health and safety challenge, the approach for integrating the insights from the project into the business, defining the operating environment and determining the available assets and finally setting an analytics plan to achieve these outcomes. 2. Data Understanding The extracts from the data assets are gathered. This typically includes: safety claims, incidents and observations, operational data, HR information, geospatial socio demographics and work site data. 3. Data Preparation During this phase we integrate and manipulate your business data with our own external data sources to create an integrated data set for analysis. 2 4. Modelling During this phase we apply powerful statistical techniques in order to discover and explain relevant relationships between safety outcomes and operational metrics. Combining traditional safety risk data with non traditional sources (e.g. census data) can lead to predictions about where accidents are most likely to happen, under what circumstances, and to which segments of the workforce all before they actually happen. 5. Evaluation The model results are validated using out of sample or out of period validation techniques. This phase typically involves a series of interactive workshops with business to explore and contextualise the analytical findings. 6. Deployment The output from all previous phases is of little value if nothing is done with it. This phase covers the change management and best practices to build buy-in for predictive analytic s to help bridge the gap between model build and real world outcomes

How we can help Using Safety Risk Predictive Analytics to improve safety performance There is a wealth of information that is captured in historical worksite, project, human resource, inspection reports and environmental data. Traditional analysis focuses on what has already occurred - predictive modelling techniques used in Safety Risk Predictive Analytics can help identify high risk predictors of incidents before incidents occur, allowing companies to put strategies in place that focus on prevention. We can help you to: Identify risk predictors and lead indicators of safety issues. Our assessment of risk begins by identifying the independent, quantitative risk predictors. Examples of predictors are project site, project size, team size, weather condition and project phase. Use the insights from the risk predictors and lead indicators to identify targeted areas or employee populations for wellness programs and dedicate appropriate safety resources to high-risk areas. Implement the strategies to improve safety practices based on insights gained from the analysis, such as increasing safety training and measures for high risk areas or targeting areas for wellness or safety awareness programs. Implementation of Safety Risk Predictive Analytics can help improve safety and loss prevention programs, which in turn, can reduce costs and improve the sustainability of the organisation through enhanced employee satisfaction and employer corporate responsibility. Safety Risk Predictive Analytics is part of s broader Governance, Risk and Compliance (GRC) framework, which starts with the risk strategy and covers governance, organisation and policies and change management. Large Australian energy company A large Australian energy company s management needed assistance in understanding the implications of implementing a new fatigue management policy. This was driven by recent fatigue related incidents in the workplace. was able to show that longer periods of work and work performed during the night time are linked with increased levels of fatigue and incidents and that the organisation was operating with significant, sustained levels of OT. We presented three options for reducing OT hours, and provided our client with an implementation roadmap that could provide its employees with a safer workplace in regard to fatigue management while being cost neutral. 3

Talk to us To have a deeper discussion about these issues, please contact: Sydney John Tomac Partner Ph: (02) 8266 1330 Email: john.tomac@au.pwc.com Kerrie Young Director Ph: (02) 8266 0628 Email: kerrie.young@au.pwc.com Melbourne Matt Kuperholz Partner Ph: (03) 8603 1274 Email: matt.kuperholz@au.pwc.com Phil Bolton Director Ph: (03) 8603 0408 Email: phil.bolton@au.pwc.com 4

www.pwc.com.au This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers LLP, its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it. 2014 PricewaterhouseCoopers LLP. All rights reserved. In this document, "" refers to PricewaterhouseCoopers LLP (a limited liability partnership in the United Kingdom), which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity. 120926-194314-FW-OS