National Certificate in Business (First Line Management) (Level 3)



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NZQF NQ Ref 0743 Version 5 Page 1 of 6 National Certificate in Business (First Line ) (Level 3) Level 3 Credits 45 This qualification has been reviewed. The last date to meet the requirements is 31 December 2018. Transition Arrangements This qualification has been reviewed and replaced by the New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3) [Ref: 2453]. Existing candidates may complete the requirements of this qualification or transfer their results to the replacement New Zealand qualification. The last date for entry into programmes leading to the award of this qualification is 31 December 2016. For detailed information see Review Summaries on the NZQA website. NZQF National Qualification Registration Information Process Version Date Last Date for Assessment Registration 1 April 2000 December 2003 Revision 2 October 2001 December 2010 Review 3 November 2007 December 2018 Revision 4 January 2010 December 2018 Review 5 January 2015 December 2018 Standard Setting Body PO Box 160 Wellington 6140 Telephone 04 463 3000 Email nqs@nzqa.govt.nz Website www.nzqa.govt.nz

NZQF NQ Ref 0743 Version 5 Page 2 of 6 National Certificate in Business (First Line ) (Level 3) Level 3 Credits 45 Purpose This qualification is the first of two qualifications for people who are, or are training to be first line managers (team leaders, supervisors, or charge hands). People in these roles are likely to be responsible for managing people, resources, or workplace operations, and may have had little, or no formal training. The compulsory section specifies the essential oral communication skills required of first line managers, while the elective sections allow the candidate to select from a diverse range of outcomes to allow the qualification to be focused on the specific needs of the individual, business, or workplace. Knowledge and skills covered in the first two elective sections include relevant business skills such as administration, people development, quality management, systems and resources, and interpersonal skills. A third elective allows the candidate to choose from anywhere on the National Qualifications Framework to include industry-specific skills and knowledge, or to build on earlier learning, or begin building a career pathway of his/her choosing. The National Certificate in Business (First Line ) (Level 3) [Ref: 0743] may lead to the National Certificate in Business (First Line ) (Level 4) [Ref: 0649] and to other qualifications in the Business field such as the National Diploma in Business (Level 5) with optional strands in Accounting, Finance, Finance - Māori, Health and Safety, Human Resource, Māori Business and, Marketing, People Development and Coordination, Project, Quality, and Systems and Resources [Ref: 1498], or other qualifications in business administration, small business management, or Māori business and management. Special Notes It is acknowledged that many people in the workforce may already have the competence in the outcomes specified in individual standards. Those people are able to seek recognition of current competency (RCC) through accredited providers or workplace assessors. Credit Range Compulsory Elective A Elective B Elective C Level 1 credits - - 0-4 0-5 Level 2 credits - - 0-4 0-5 Level 3 or above credits 9 22 0-4 0-10 Minimum totals 9 22 4 0-10

NZQF NQ Ref 0743 Version 5 Page 3 of 6 Requirements for Award of Qualification Award of NZQF National Qualifications Credit gained for a standard may be used only once to meet the requirements of this qualification. Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the purpose of award. The table of mutually exclusive standards is provided on the New Zealand Qualifications Authority (NZQA) website: http://www.nzqa.govt.nz/qualifications-standards/standards/standards-exclusionlist/. Reviewed standards that continue to recognise the same overall outcome are registered as new versions and retain their identification number (ID). Any version of a standard with the same ID may be used to meet qualification requirements that list the ID and/or that specify the past or current classification of the standard. Summary of Requirements A minimum of 45 credits Of which a minimum of 40 credits at Level 3 or above Compulsory standards Elective A A minimum of 22 credits as specified Elective B A minimum of 4 credits as specified Elective C Balance Detailed Requirements Compulsory The following standards are required Humanities > Communication Skills > Interpersonal Communications ID Title Level Credit 1312 Give oral instructions in the workplace 3 3 9705 Give and respond to feedback on performance 3 3 11097 Listen to gain information in an interactive situation 3 3

NZQF NQ Ref 0743 Version 5 Page 4 of 6 Elective A A minimum of 22 credits at Level 3 or above From the following sets Set 1 Set 2 Set 1 A minimum of 17 credits Field Subfield Domain Business Business Operations and Development People Development and Coordination Quality Systems and Resources - Systems and Resources Education Adult Education and Delivery of Adult Education Training and Training Manufacturing Manufacturing Skills Competitive Manufacturing Māori Māori Business and Māori - Generic Set 2 The balance of credits to achieve A minimum of 22 credits at Level 3 or above May come from the following Field Subfield Domain Business Business Administration Business Administration Services Elective B A minimum of 4 credits Field Subfield Domain Humanities Communication Skills Any Elective C The balance of credits to achieve A minimum of 45 credits Of which a minimum of 40 credits at Level 3 or above May come from anywhere on the NZQF

NZQF NQ Ref 0743 Version 5 Page 5 of 6 Transition Arrangements Version 4 Version 4 was issued following revision. Changes to structure and content The title of the reviewed National Diploma in Business (Level 5) was updated in the purpose statement. Lapsing domains - Developing and Coordinating People, Quality, and Small Business from Set 1 in Elective A were removed from the qualification. Credit range table was corrected. For detailed information see Review Summaries on the NZQA website. People currently working towards version 3 of this qualification may choose to complete the requirements for that version or transfer their results to this version of the qualification. This qualification contains standards that replace earlier standards. For the purposes of this qualification, people who have gained credit for the expiring standards are exempt from the requirement to gain credit for the replacement standards see table below. Credit for Exempt from 3502 11097 This qualification contains classifications that replace or are used as substitutes for earlier classifications. For the purposes of version 4 of this qualification, people who have gained credit for standards in the lapsing domains may continue to use those credits to meet the qualification requirements of Set 1 in Elective A. Standards from Business > > - Developing and Coordinating People Business > > Small Business Business > > Quality Are treated as Standards from Business > Business Operations and Development > People Development and Coordination Business > Business Operations and Development > Systems and Resources Business > Business Operations and Development > Quality Previous versions of the qualification Version 3 was issued following review in order to take account of the review and reclassification of the First Line standards, and to increase flexibility in the structure to better meet the range of needs of people at this level. Changes to structure and content included: title was changed, as was the purpose statement (to reflect new qualification structure); total number of credits was increased from 42 to 45; the

NZQF NQ Ref 0743 Version 5 Page 6 of 6 compulsory section was reduced to three standards from domain Interpersonal Communications; the elective section was divided into Elective A and Elective B; and a new Elective C was added. People currently working towards version 2 of this qualification may choose to complete that version or transfer to version 3. The final date for assessments to take place for version 2 is 31 December 2010. Certification The certificate will display the logos of NZQA and the accredited organisation. Classification This qualification is classified according to the classification system listed on the Directory of Assessment Standards (DAS) and the New Zealand Standard Classification of Education (NZSCED) system as specified below. DAS Classification NZSCED Code Description Code Description 71 Business 080301 and Commerce > Business and > Business Quality Systems Providers and Industry Training Organisations must be granted consent to assess by a recognised Quality Assurance Body before they can register credits from assessment against standards. Organisation with consent to assess and Industry Training Organisations assessing against standards must engage with the moderation system that applies to those standards. Consent to assess requirements and the moderation system are outlined in the associated Consent and Moderation Requirements (CMR) for each standard.