Product Brief it s Backed Up IT Authorities, Inc. 1/11/2010
Table of Contents Contents Table of Contents... 2 it s Backed Up... 3 Backup... 3 Backup, Continued... 4 Backup, Continued... 5 Application Aware Disaster Recovery... 6 Application Aware Disaster Recovery, Continued... 7 Application Aware Disaster Recovery, Continued... 8 Restore... 9 Virtualization... 10 Back Up Service Plan Options... 11 Local Image Backup... 12 Local Image Backup + Replicated Image to the Cloud... 13 Cloud Desktop, Server, SQL 7 Exchange Backups... 14 2 P a g e
it s Backed Up Backup IT Authorities offers high performance backup solutions with our premiere disaster recovery and business continuity solutions from it s Backed Up. it s Backed Up offers a cross-platform and high performance backup solution that protects your system, data, files and applications in both physical and virtual environments all managed through a single pane of glass. Single solution for all types of backups it s Backed Up can be your single solution for all your backup needs may it be backing up Disk Images, your Virtual Machines, Databases, Applications or files. Bare Metal Backup and Restore (BMR) with P2V it s Backed Up BMR capabilities provide you the complete solution to efficiently do point in time restore of the entire machine. it s Backed Up supports image backup of specific volumes or entire disk. The backup image (VHD) can also be instantaneously booted up as a Hyper-V virtual machine. it s Backed Up also supports conversion of the backup image into a VMware Virtual image (VMDK). Backs up changed blocks alone it s Backed Up Intelli-Delta technology makes sure that only changed blocks of the modified files are backed up during incremental backups. Continue where it left off Within a file backup, it s Backed Up keeps track at the block level of data that has been already uploaded. In case of an interruption in the connectivity to the backup server, it s Backed Up automatically resumes its backup exactly from where it left off once the connectivity to the backup server is established. Efficient file tracking it s Backed Up uses Windows Directory Monitoring Service to keep track of the files that have been newly added or modified since the last backup. During the next incremental backup, it just reads these files and not the entire disk to identify what has to be backed up. Backup open files it s Backed Up uses Windows Volume Shadow Copy Service (VSS) to create a snapshot of files before backing up. it s Backed Up can therefore even backup files that are open by other applications. Also using the VSS service, it s Backed Up ensures that the files are in consistent state during backup. 3 P a g e
Backup, Continued On-the-fly compression and encryption it s Backed Up file backup doesn t copy the files to another location before backing up. it s Backed Up reads the files, identifies the changes blocks, compresses and encrypts the data on the fly making it very efficient. No limit on the size of the file it can backup Since it s Backed Up reads the file and backs up directly to the backup server without first dumping it to another location, there is absolutely no restriction on the size of the file that it can backup, even when compression and encryption are enabled. Automated multiple backup scheduling it s Backed Up supports weekly, daily, hourly and continuous automatic scheduling of backups. The backup jobs can be configured to run one after the other or multiple jobs can be scheduled to run at the same time. Backup Seeding for large backup sets When backup set is large and network bandwidth is limited, it could take days for the initial backup to complete. In such cases, backups can be run to a locally attached disk, the disk can then be shipped to the site where the backup server is located and the data can be imported from the disk into the backup server. Synthetic Full Backups Over a period of time, the amount of content that has changed in a file since its initial full backup could grow, making the incremental backups larger and larger. it s Backed Up can automatically limit the size of incremental by running a synthetic full backup of the file based on a user set limit. Thereafter, the incremental of the file will be only the changed data with respect to the last synthetic full and not with respect to the initial full backup of the file. Flexible backup retention policies it s Backed Up retention policies for the backup data can be configured based on the number of versions and based on the age of the version files. Separate retention policies can be set for delete files and folders. Backup network and NAS drives it s Backed Up can backup files from any external drives mapped network drives, NAS drives etc. As long as the user is able to access the files from any of these sources, it s Backed Up will also be able to back them up. 4 P a g e
Backup, Continued Backup Virtual Machines it s Backed Up can be installed in virtual machines running any of the supported OSes (Windows, Linux, Mac, Solaris, FreeBSD) to back up the data from the virtual machines. it s Backed Up can also backup the entire virtual machine in VMware, Hyper-V and Xen* systems. Inbuilt Integrity Check it s Backed Up data integrity check makes sure that the data is stored exactly as it left the source machine that is backed up. If the integrity check fails due to data corruption during the transfer of data, it s Backed Up makes sure the data is retransmitted. 5 P a g e
Application Aware Disaster Recovery it s Backed Up supports backing up data from several applications like Exchange, MS SQL, SharePoint Servers, Oracle, MySQL, PostgreSQL databases and cpanel Server. On top of this, it s Backed Up also support user plugins where scripts could be written to first extract the data from the applications to be backed up and then automatically backing up that data. Exchange Server Backup it s Backed Up supports backing up all versions of Exchange server Exchange 2010, 2007, 2003 and 2000. it s Backed Up efficiently backs up Exchange server using Exchange Server APIs without impacting the live server. it s Backed Up supports backup of storage groups in entirety, as well as individual databases within the storage groups. Backing up databases individually provides greater storage management flexibility. For example, critical databases might be backed up more frequently. IT s Backed Up can run differential and incremental log backup of Exchange Server. IT s Backed Up also supports Synthetic Full Backup where complete full [backup] dump of the selected databases and all necessary log files is done but only the changed data with respect to the previous full backup /synthetic full backup is uploaded to the backup server. This is useful to keep the number incremental log files under limit and yet not having to run full backups frequently. Exchange Mailbox Backup and Mail Level Restore IT s Backed Up can back up users' mailboxes from an Exchange Sever. It can backup at a folder level. You can backup all the data of a particular user (mailbox) or you can backup just a folder (like for example the inbox of an user) or you could backup a sub-folder (like for example, a sub-folder in the inbox). IT s Backed Up can also restore individual emails into the Exchange server. 6 P a g e
Application Aware Disaster Recovery, Continued SQL Server Backup IT s Backed Up supports backup of Microsoft SQL servers. IT s Backed Up uses VDI API to backup database(s). IT s Backed Up supports Full, Differential and Transaction Log backups. Full backup backs up the entire database. Differential backup backs up only modified extents since the previous full backup. And Transaction log backup backs up the active portion and truncates the inactive portion of the transaction log. cpanel Server Backup and granular domain level restore IT s Backed Up installed in a cpanel Server can backup the websites (domains) on a shared web hosting managed by cpanel control panel. IT s Backed Up backs up the entire home directory, MySQL databases, Email Forwarder settings, Email Filter settings and offers a fine granular restore of the cpanel accounts. You can also recover all the accounts in a single click in case of server crash or recover specific accounts. SharePoint Server Backup IT s Backed Up supports site-collection level backup of SharePoint versions SPS2003/WSS2.0, MOSS2007/WSS3.0 and MS SharePoint 2010. IT s Backed Up uses SharePoint server APIs to backup SharePoint site-collections. IT s Backed Up uploads just the changed data during the incremental backups. 7 P a g e
Application Aware Disaster Recovery, Continued Oracle backup IT s Backed Up support hot backups of databases in Oracle 9i, Oracle 10G and Oracle 11G. IT s Backed Up uses Oracle s RMAN utility to backup making sure the data is consistent and efficiently backed up. MySQL backup IT s Backed Up supports backup of MySQL databases. IT s Backed Up supports Full and Incremental MySQL database backups while data is online and accessible and yet the data backed up is always consistent. Full backup type backs up the entire MySQL database. Incremental backup type backs up only modified extents since the previous Full backup. PostgreSQL Backup IT s Backed Up supports backup of PostgreSQL databases using the internal PostgreSQLDump utility (pg_dump) available in the local machine. IT s Backed Up supports Full and Incremental PosgreSQL database backups while data is online and accessible. 8 P a g e
Restore Easy and Instant Restores Instant restore by booting up as a virtual machine (P2V) it s Backed Up Disk image backups are in VHD format by default and therefore can be quickly booted up as a virtual machine in a Hyper-V server. The VHD based backups can also be converted into VMware file format (VMDK) and booted up as virtual machines in VMware ESX servers. This helps MSPs to provide an efficient Disaster Recovery and Business Continuity service to their customers. Secure Restores Data arrives at the agent machine (machine to which data has to be restored) in encrypted format keeping it secure during transit from the remote backup server. Restore jobs have to be first authenticated at the backup server and the encryption password has to be provided before the restore can initiate. Restore on agent machine, backup server or replication server Restore jobs can be initiated from the agent machine, backup server or from the replication server (server to which backup server is replicated). This provides the ability for MSPs to restore data at the server which they manage and ship the disk with the restored data to their customer. Exporting backup data Backup data can be exported to an external disk, keeping the data in encrypted and compressed format. The disk can then be shipped to the customer site where data is imported and restored into the machine that is to be recovered. Restoring versions from different backup timestamps Sometimes it may be required that some of the files have to be restored from previous versions while the latest version has to be restored for rest of the files. it s Backed Up restore lets you do that. Resume from where it left off Restore jobs initiated to an offsite backup server could sometimes take a longer time to complete depending upon the available network bandwidth and data size. it s Backed Up can resume restore from exactly where if left off in case the restore job gets interrupted due to, say network failure. Restoring to an alternate machine it s Backed Up client can restore its data to a different machine running another instance of it s Backed Up client. This is helpful when the machine that is being restored doesn t have enough disk space yet for the restored data. 9 P a g e
Virtualization Complete Protection for Your Virtual Environment it s Backed Up can backup entire virtual machine centrally without having to install the agent in each of the virtual machines. it s Backed Up currently supports backing up of VMware and Hyper-V VMs. Backing up Xen, KVM virtual machines and Virtuozzo Containers is currently in development and will be available soon. Backing up VMware ESX Servers it s Backed Up uses VMware s APIs to backup virtual machines (VMs) running on ESX and ESXi Servers. A single installation of it s Backed Up client can backup VMs running on multiple ESX/ESXi servers. it s Backed Up client can also connect to vcenter Server to backup all the VMs that the vcenter server manages. it s Backed Up can directly backup the VMs from the source to the backup server without having to first dump the data locally in a temporary storage in it s Backed Up client machine. it s Backed Up supports incremental backup of VMware VMs. ESX 3.0, ESX 3.5, ESXi 3.5, ESX 4.x and ESXi 4.x and VMware Server 2.0 Virtual Machines are supported Backing up Hyper-V Servers it s Backed Up installed in the Hyper-V Host Server can backup the VMs running on it. it s Backed Up uses Microsoft VSS to make sure the VMs are in a consistent state before backing up. it s Backed Up backs up only the changed data in the VMs during incremental backup. it s Backed Up can backup the data directly to the remote backup server without requiring a temporary storage space in the Hyper-V server that is backed up. 10 P a g e
Back Up Service Plan Options The it s Backed Up service offer three distinct options to back up your data: Type Description Local Image Backup Local Image Backup + Replicated Image to the Cloud Cloud Desktop Backup Cloud Server Backup Cloud SQL/Exchange Backup The Local Image Backup service takes a snapshot of your server and places it onto a device the customer provides such as a USB drive or another server. The backup process and service is monitored by our network operations center (NOC). Flat low monthly pricing. The Local Image Backup service takes a snapshot of your server and places it onto a device the customer provides such as a USB drive or another server. The backup process and service is monitored by our network operations center (NOC). In addition, the image is then replicated to the IT Authorities cloud. Flat low monthly pricing with low per GB pricing. This service is a file level backup for desktops. Flat low monthly pricing with low per GB pricing. This service is a file level backup for servers. Flat low monthly pricing with low per GB pricing. This is a SQL/Exchange aware backup for servers. Allows for the ability to drill down to restore an individual mailbox or an SQL table. Flat low monthly pricing with low per GB pricing. 11 P a g e
Local Image Backup USB Drive The Image option uses cloning software to create complete clones of servers on shared USB or network drives. Recover Entire System, Single File or Folder o Image-based recoveries give you the granularity you need for any kind of recovery. Restore files or complete system images to any server or workstation, eliminating the need to match the underlying hardware. High-level data privacy o Privacy is critical to businesses, and this option takes privacy to the maximum level. Government-approved AES-256 Encryption is standard issue with the Local Image Backup option. NOTE This solution uses customer provided storage (USB, network, etc.) 12 P a g e
Local Image Backup + Replicated Image to the Cloud The Local Image Backup + Replicated Image to the Cloud option takes your high availability option of having a Local Image and couples it with a disaster recovery option to another site, i.e., the IT Authorities Cloud. IT Authorities Cloud 13 P a g e
Cloud Desktop, Server, SQL 7 Exchange Backups The Cloud Desktop, Server, SQL / Exchange Backups are for File Level Continuous Data Protection. IT Authorities Cloud Exchange Servers This is a SQL/Exchange aware backup for servers. Allows for the ability to drill down to restore an individual mailbox or an SQL table. The CDP (Continuous Data Protection) option uses our software application installed on each server that is to be backed up. The data that is to be backed up must be selected. Once complete, the data is backed up on an adjustable scheduled basis to the IT Authorities Cloud. 14 P a g e