Enterprise Cloud Management: Drive business value by balancing speed, cost and risk

Enterprise Cloud Management: Drive business value by balancing speed, cost and risk

THE RACE TO THE CLOUD The powerful business benefits of cloud computing including faster time-to-market and lower costs are driving rapid adoption. GLOBAL SPENDING ON PUBLIC CLOUD SERVICES WILL RISE AT A 22.8% COMPOUND ANNUAL GROWTH RATE THROUGH 2018. Global spending on public cloud services will rise at a 22.8% compound annual growth rate through 2018, according to IDC 1. This reflects the increasingly strategic role that cloud computing plays in overall IT strategies that seek to support digital innovation. As cloud use cases grow more complex, they also become harder to manage. All too often, the imperative to realize the business benefits of the cloud can lead IT to move forward without a complete understanding of the challenges and risks involved, and without an effective way to address them. 2 bmc.com/clm

CLOUD GROWING PAINS Early success with transient cloud use cases, such as development and test environments, can lead companies to become overconfident or complacent about more advanced projects. However, production-level use cases present entirely new challenges and risks, including the complexity of managing heterogeneous and multi-cloud environments with private, public, virtual, and physical components. The services to be provisioned not just infrastructure, but complete stacks further complicate the picture. To successfully run production workloads in the cloud, organizations need management tools designed for today s hybrid environments with capabilities such as: AUTOMATION to address the provisioning and configuration needs of web-scale applications PROCESS GOVERNANCE to apply existing IT processes and best practices to cloud provisioning INTELLIGENT COMPLIANCE to ensure data security and support regulatory compliance To be effective, these tools must be coupled with an enterprise class infrastructure that can respond to the resource needs of production applications. 3 bmc.com/clm

THE RISKS OF AN UNMANAGED RUSH TO THE CLOUD While the cloud makes it possible to provision IT services more quickly, it s essential to balance this speed with cost and risk. Speeding up service delivery without IT process integration and automation across the full cloud service lifecycle leads to higher risk and drives up costs. Fast cloud provisioning itself does not make IT agile. To ensure long-term business value without increasing cost or risk, IT must manage its cloud environments holistically across existing management systems. This includes: COST IT PROCESS INTEGRATION to leverage established approval, change management, and CMDB practices consistently throughout the full IT environment ORCHESTRATION ACROSS INFRASTRUCTURE SILOS to connect compute, network, and storage resources as well as applications to deliver full-stack services effectively MANAGEMENT READINESS including monitoring agents, compliance scans, and OS hardening to support security and regulatory compliance SPEED RISK 4 bmc.com/clm

ORGANIZATIONS DRIVING BUSINESS VALUE WITH CLOUD TODAY The challenges we ve been discussing don t come as news to organizations that have matured in their cloud management approach. Many enterprises are already achieving considerable success overcoming these issues and achieving business value. BMC customers, such as these three organizations, are currently leading the way. Let s take a closer look at the tools and methods they used to achieve their cloud goals while balancing speed, cost, and risk. A GLOBAL BANK HEADQUARTERED IN EMEA ONE OF THE WORLD S LARGEST UTILITY COMPANIES A LEADING U.S. FINANCIAL SERVICES PROVIDER 5 bmc.com/clm

SPEED A global bank accelerates digital transformation with automation and cloud Using automation and cloud computing, this bank has created a secure yet agile environment for the rapid creation and delivery of innovative digital financial services a critical part of its strategy for competitive differentiation. GOAL Improve time to market for new services. APPROACH Accelerate approvals and application development with automated IT infrastructure service provisioning in the cloud. RESULTS The IT organization has achieved the agility to respond quickly to ongoing changes in the financial services industry. They can now rapidly deliver the high-quality digital services today s banking customers want, including e-wallets, one-click loans, and person-to-person payments. At the same time, the IT staff minimizes risk with tools to manage performance, compliance, and change across both public and private cloud environments through a single platform. Automation has also helped the bank reduce administrative overhead to realize its cost objectives. 6 bmc.com/clm

COST One of the world s largest utility companies ensures affordable service to a fast-growing customer base By transforming and centralizing its IT environment, this power utility has increased affordability and reliability for its hundreds of millions of customers. GOAL Provide more reliable and betterperforming IT services to ensure economical, safe, clean, and sustainable electric power. APPROACH Move an environment comprising tens of thousands of servers spanning three level 1 HQ data centers and many level 2 data centers to a centrally-managed private cloud spanning three regional data centers. RESULTS This utility cut server hardware costs by two-thirds in several of their data centers, with corresponding reductions in maintenance costs, power consumption, and administrative headcount. Server consolidation also enabled a 50% reduction in data center physical space for x86 servers, with a 30% total reduction in space. Their use of BMC Cloud Lifecycle Management also ensured effective security to reduce risk. Once completed, their move to the cloud enabled rapid innovation to keep pace with the evolution of power sources, consumption patterns, and regulatory mandates in the energy marketplace. 7 bmc.com/clm

RISK An investment research firm transforms its business without increasing risk This firm s cloud initiative is introducing standards and automation to improve efficiency, reliability, and quality of experience while delivering new products faster all without increasing risk. GOAL Migrate to the cloud while maintaining control, regulatory compliance, and alignment with ITIL best practices. APPROACH Support the move to the cloud with a single set of tools for managing IT services across both private cloud and legacy systems, with the flexibility to manage hybrid and public cloud environments as well. RESULTS The firm s IT staff uses blueprint technology to automate the design, management, and governance of cloud environments, helping them provision servers and patches more quickly while ensuring consistent compliance. Automated compliance checks for Sarbanes-Oxley and Payment Card Industry Data Security Standard (PCI DSS) alert staff of compliance drift. Integrated ITSM capabilities manage incident, change, remediation, and other ITIL processes across legacy and cloud-based systems. With security, compliance, and control built into its cloud management platform, the firm can confidently move forward with its cloud initiative and accelerate its delivery of services without introducing risk. 8 bmc.com/clm

BALANCE SPEED, COST & RISK WITH BMC CLOUD LIFECYCLE MANAGEMENT BMC Cloud Lifecycle Management lets organizations get up and running quickly with simple, out-of-the-box cloud use cases, and supports more complex, production-class public, private, and hybrid cloud environments as their cloud strategy evolves. BMC Cloud Lifecycle Management helps you: MAINTAIN PLATFORM FLEXIBILITY and avoid lock-in with support for a wide range of cloud platforms and technologies ENSURE A TRUSTED CLOUD through integration with essential IT processes such as change management, CMDB, compliance, and patching, while maintaining governance for mission-critical cloud workloads. OPTIMIZE YOUR HYBRID CLOUD by managing performance, compliance, and change across both private clouds and public clouds including Amazon Web Services and Microsoft Azure. ACCELERATE TIME TO VALUE with pre-built content and a quick-start wizard for hybrid cloud configuration and service provisioning. DELIVER FULL BUSINESS SERVICES not just servers with sophisticated blueprint technology and automated design, management, and governance of simple to complex, multi-tiered service offerings. AUTOMATICALLY RESPOND to business needs by dynamically auto-scaling and optimizing cloud resources, while allowing users to monitor the health of their services and resolve their own performance issues. 9 bmc.com/clm

MAXIMIZE BUSINESS VALUE AT EACH STAGE OF YOUR CLOUD JOURNEY To help you emulate the success of BMC customers in the cloud, BMC has developed a Cloud Passport Maturity Model. Validated by customers and industry analysts, the model provides a strategic framework for maximizing business value and competitive advantage at each stage of your cloud journey. The model includes: IMPLEMENTATION RECOMMENDATIONS to maximize value and reduce risk at each stage of your journey to the cloud PRESCRIPTIVE PROCESSES in critical solution areas to ensure success while balancing speed, cost, and risk METRICS FOR SPEED, COST, AND RISK to help you quantify and communicate business value JUSTIFICATIONS AND BENEFITS to help you build an effective business case REQUIRED TECHNOLOGY CAPABILITIES for delivering successfully on your cloud strategy REQUIRED ROLES within your IT organization to reach and support each stage of your cloud initiative 10 bmc.com/clm

LEARN MORE BMC offers extensive guidance to support your cloud strategy throughout its evolution. Contact your BMC Software representative or go to www.bmc.com/clm to learn more enterprise cloud management and maximizing the business value of your cloud. BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. We have worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, we pair high-speed digital innovation with robust IT industrialization allowing our customers to provide amazing user experiences with optimized IT performance, cost, compliance, and productivity. We believe that technology is the heart of every business, and that IT drives business to the digital age. Bring IT to Life. SOURCES 1. IDC. (October 2014). Worldwide and Regional Public Cloud IT Services 2014-2018 Forecast by Frank Gens. Retrieved from http://www.idc.com/getdoc.jsp?containerid=251730 2015 Copyright BMC Software, Inc. All rights reserved. BMC, BMC Software, the BMC logo, and the BMC Software logo, and all other BMC Software product and service names are owned by BMC Software, Inc. and are registered or pending registration in the US Patent and Trademark Office or in the trademark offices of other countries. All other trademarks belong to their respective companies.