Medical Assistant Program

Medical Assistant Program Winter-Spring 2015 Program Description: This program prepares students to perform a variety of clinical and administrative duties as a Medical Assistant. Clinical duties of a Medical Assistant may include: Assisting with and preparing patients for examinations Taking and recording vital signs and medical histories Performing venipuncture, spirometry, and electrocardiograms; Preparing, administering and documenting medications Collecting and processing specimens Cleaning and care of medical equipment. Administrative duties of a Medical Assistant may include: Scheduling and receiving patients Maintaining electronic medical records Handling telephone calls Correspondence and reports Insurance coding and billing Office accounts Fees and collections Student Learning Outcomes: Upon completion of this program graduates will be able to: Accurately and safely perform medical assisting tasks and procedures. Demonstrate effective communication, critical thinking and problem-solving skills as a medical assistant. Practice within the legal and ethical framework of medical assisting. As a prospective student, you are encouraged to review this catalog prior to signing an enrollment agreement. You are also encouraged to review the School Performance Fact Sheet, which must be provided to you prior to signing an enrollment agreement. Prerequisites and Requirements: 1. High school completion or GED. 2. Completion of one college level English class and one college level Math (basic Algebra) class or a minimum of three years of high school English and Math with a C or better grade in the past 10 years. 3. A record of a complete physical examination, including laboratory test results, must be on file with occupational health. Immunizations, including Hepatitis B, must be on file before the start of the program. Health problems which would interfere with the applicant's ability to meet the program objectives will be considered individually. 4. Verification of medical insurance is mandatory. 5. Applicants must attend orientation and complete Basic Life Support for Healthcare Providers prior to the program start date. 6. Applicants must obtain a criminal record check and a child abuse clearance prior to entering the program. 7. Applicants who are not currently employed with Barton Health must present and maintain a minimum of $100,000 in personal liability insurance. Program of Study Requirements: 1. MA students must follow the curriculum sequence according to the listed modules. Students who fail to complete all modules will be dropped from the program. 2. During the clinical practicum students must maintain client safety and receive a passing grade for the clinical component of a course. 3. Violation of safety may result in immediate clinical failure, an administrative withdrawal from the program and a failure for the course. 4. Students may not continue in the MA program with a cumulative grade average of B or below. 5. Students dropped from the program because of academic deficiencies will be considered for a second admission to the program after remediation of the deficiencies and recommendation of the MA faculty. 6. Students in the MA program may be dropped at any time if, in the opinion of the faculty and curriculum coordinator, such students are not suited to be medical assistants. 7. Students whose attitudes and/or behaviors appear inconsistent with professional standards may be dropped from the program, pending a review by the program faculty and advisory committee. 8. Students who have a felony conviction within the past ten years will be denied admission to or dropped from the MA program. 1 P a g e

Student Orientation: MAP 100: Successful Student Module 1: Program Outline Module 1: MAP 101: Professional Behavior & Interpersonal Skills MAP 102: Medical Office Procedures MAP 103: Medical Law & Ethics MAP 104: Electronic Health Records Module2: MAP 110: Medical Terminology MAP 111: Infection Control MAP 112: Intro to Vital Signs MAP 113: The Physical Examination Module 3: MAP 121: Introduction to Pharmacology MAP 122: Administering Medications MAP 123: ECG Complete Skills MAP 124: Introduction to Clinical Phlebotomy Module 4: MAP 199: Clinical Practicum MAP 101: The Healthcare Team 2 units; 2 hours Lecture Course Fee: $40 Students will learn the importance of maintaining a professional demeanor in the workplace and the possible consequences of unprofessional behavior. This course also focuses on developing interpersonal skills with an emphasis on communication and active listening in a clinical environment. MAP 102: Medical Office Procedures 8 units; 4 hours Lecture, 4 hours lab Course Fee: $160 This course covers medical office procedures including medical reception, scheduling, written and oral communications, medical forms, filing, medical office management, and medical office bookkeeping. MAP: 103 Medical Law & Ethics 4 units; 4 hours Lecture Course Fee: $80 The goal of this course is to provide students with education involving ethical and legal responsibilities so that they may better serve the ambulatory care provider. Topics include: HIPPA requirements, confidential communication, lawful and unlawful disclosure of information, liability, consents, and moral issues. MAP 104: Electronic Health Records 8 units; 4 hours Lecture, 4 hours Lab Course Fee: $160 This course teaches students the use and importance of the Electronic Health Record (EHR). Topics discussed include: HIPAA Compliance, setting up patient files, scheduling patients, and transcribing. Student Orientation: MAP 100: Successful Student MA program 2 units; 2 hours Lecture Course Fee: $40 This course introduces students to the Medical Assistant program curriculum. Topics include study and test-taking strategies, identification of personal learning styles, critical thinking, professionalism, and effective communication strategies. MAP 110: Medical Terminology Module 2: 4 units; 2 hours Lecture, 2 hours Lab Course Fee: $160 This course will focus on the basic rules and elements of a medical term. Students will learn to accurately recognize the meaning of common medical terms utilizing prefixes and suffixes. 2 P a g e

MAP 111: Infection Control 8 units; 4 hours Lecture, 4 hours Lab Course Fee: $160 This course teaches students how to perform a medical aseptic hand wash, disinfect and sanitize instruments according to the chemical guidelines of the solution, utilize MSDS sheets for the selected disinfectant and/or sanitizing agent, and follow OSHA guidelines for the disposal of infectious waste. MAP 112: Introduction to Vital Signs 8 units; 4 hours Lecture, 4 hours lab Course Fee: $160 This course is designed to furnish the student with both theory and practical applications of medical assisting basics, including taking a temperature, pulse, respiration, blood pressure; and measuring height and weight. MAP 113: The Physical Examination 8 units; 4 hours Lecture, 4 hours lab Course Fee: $160 This course familiarizes the student with human anatomy, physiology, and how to prepare patients for routine and specialty examinations. MAP 121: Introduction to Pharmacology Module 3: 8 units; 4 hours Lecture, 4 hours Lab Course Fee: $160 This course introduces students to the basic principles of pharmacology and the measurement of commonly prescribed medications. Students will learn how to properly identify drug classification, the use of drug reference materials, common abbreviations, dosage and prescription preparation, controlled substance management, and governmental regulations. MAP 122: Administering Medications 12 units; 6 hours Lecture, 6 hours Lab Course Fee: $160 Students will learn how to accurately measure, document, and administer topical, oral, and parenteral medications. This course also teaches students how to recognize and assess their legal and ethical role in drug administration and patient education. MAP 123: ECG Complete Skills 4 units; 2 hours Lecture, 2 hours Lab Course Fee: $160 This course introduces students to the anatomy and physiology of the heart and common arrhythmias. Students will learn how to assemble equipment and apply leads for a Holter monitor and 12- lead ECG; identify and label the cardiac cycle on an ECG; and differentiate between a normal and abnormal rhythm. MA 124: Introduction to Clinical Phlebotomy 12 units; 6 hours Lecture, 6 hours Lab Course Fee: $160 This course introduces basic venipuncture and skin puncture techniques as well as proper specimen-handling procedures as dictated by the Clinical and Laboratory Institute Standards (CLSI). Prepares and trains student to function as an internal member of the ambulatory clinical lab care setting. MA 199: Clinical Practicum 170 units; 170 hours Lab (Concurrent enrollment) Course Fee: $660 Module 4: Students will practice administrative skills and clinical skills in a medical clinic/physician office setting. Under the supervision of an approved preceptor, students will develop proficiency in identification and care of equipment, sterile technique and asepsis, diagnostic and examination procedures, therapy, surgery, medication (pharmacology and administration) and handling of medical emergencies in medical clinic/physician office setting. Standards of Appearance: Program Policies: Students are required to adhere to the Barton Health dress code at all times. Students who violate the dress code during any lecture, lab, or clinical practicum course will be dismissed from class and will be marked absent for that day. Course Materials: Item Kinn s the Medical Assistant 12 th Ed. Course Textbook Evolve Medical Assistant Online Course Personal Protective Equipment (gloves, etc.) Scrubs Stethoscope Home computer with internet access Included in Course Fee Student Responsibility 3 P a g e

Attendance: Attendance counts for 25% of your total grade. You are expected to attend class every day and on time. Students will be marked absent if they do not attend the entire class or are more than 15 minutes tardy, regardless of the reason. Students who are absent or tardy are responsible for contacting their instructor and arranging a day to make up any missed coursework. Grading The course will utilize a 10-point grading scale. Grades will be calculated as such: A 90-100 B 80-89 C 70-79 D 60-69 F 0-59 Quizzes: 25% Classroom attendance: 25% Discussion/Online coursework: 15% Procedural Checklists 15% Final Exam: 20% Late assignments will not be accepted. However, upon the instructor s discretion, late work may receive partial credit. Communication Communication is the most important factor in becoming a successful learner. Email will be the primary means of contact with your instructor. Proper email etiquette requires that all correspondences should be composed by the student, not forwarded. Each email should include the course title and student name in the subject line, so all questions or credit can be properly attributed. Personal Conduct All students are expected to exhibit the standards of professionalism accepted by the work community. These standards include but are not limited to: *Following rules and directions *Participating with interest *Acceptance of constructive criticism *Respecting others *Teamwork, demonstrating effort *Demonstrating initiative *Working independently when necessary Your attitude toward your work will make a big difference in the quality of your work. A good attitude toward your fellow classmates and instructor will make class more enjoyable. Behavior that distracts or disrupts the learning of other students, or that which is disrespectful is not acceptable. This includes inappropriate language and sexual harassment. Unprofessional conduct is cause for disciplinary action and/or dismissal from the program. Certificates Certificates of Completion will be issued to those students who complete all required Clinical and Administrative coursework. Students must maintain a cumulative 80% average for each graded module, to include Quizzes, Attendance, Discussions, and the Final Exam. In addition these students must complete all assigned procedural checklists and a minimum clinical practicum of 160 hours. Certificates of Participation: Students who do not complete all of the requirements to receive a Certification of Completion may request a Certificate of Participation. Testing Students who receive a certificate of completion are eligible to take the Nationally Certified Medical Assistant (NCMA) certification exam through the National Center for Competency Testing (NCCT). Students who wish to take the certification exam are responsible for registration and testing fees. Testing dates and the application process will be posted on the Evolve online course site no earlier than the month prior to the scheduled program completion date. Course Fees and Payment Options There are two ways to pay for this course: 1. Pay the full course fee of $2260 at time of registration. 2. Pay in 4 equal monthly installments of $565. Full payment for this course is due upon enrollment unless other payment arrangements have been made with the program director. We accept Visa, MasterCard, and personal checks. Check or credit card payments can be made in person at the address below: Barton University 1113 Emerald Bay Rd. Suite 1 South Lake Tahoe, CA 96150 Barton University does not currently participate in federal or state financial aid programs. 4 P a g e

Cancellation/Withdrawal Policy: Cancellation: You have the right to cancel your agreement for a program of instruction, without any penalty or obligations, through attendance at the first class session or the seventh calendar day after enrollment, whichever is later. After the end of the cancellation period, you also have the right to stop school at any time; and you have the right to receive a pro rata refund if you have completed 60 percent or less of the scheduled days in the current payment period in your program through the last day of attendance. Withdrawal: You may withdraw from the school at any time after the cancellation period (described above) and receive a pro rata refund if you have completed 60 percent or less of the scheduled days in the current payment period in your program through the last day of attendance. The refund will be less a registration or administration fee not to exceed $250.00, and less any deduction for equipment not returned in good condition, within 45 days of withdrawal. If the student has completed more than 60% of the period of attendance for which the student was charged, the tuition is considered earned and the student will receive no refund. Educational Research Consent: As part of their educational activities, students in the MA program will take part in phlebotomy (collection of blood samples). The purpose of this is to provide students with the theory and hands-on training to perform venipuncture, skin punctures, and laboratory testing. Throughout the program, students will be asked to give no more than 4 tubes (1 ounce) of blood at any given time. In addition to phlebotomy, MA students will be required to participate in bandaging, vital signs, EKGs, ear and eye irrigations and drops, application of gait belt, dressing changes, prep for surgery and patient positioning. Participation is required and applicants must submit a signed statement as part of their program application unless the student submits a medical exemption from a physician limiting their ability to participate in any of the above stated procedures. For phlebotomy, the student would still be required to collect blood specimens from other students. Essential Program Requirements-Technical Standards: Technical standards identify the requirements for admission, retention, and graduation of applicants and students respectively. In order to meet the program competencies, an applicant to the MA program must demonstrate certain intellectual, conceptual, behavioral, social, motor, and physical requirements. The applicant must review the Essential Program Requirements packet and sign that they are able to meet these requirements. If an applicant has any concerns regarding their ability to perform these requirements or feel they need special accommodation for physical, emotional, or learning disabilities, they may contact April Boyde, MA Program Director at 530-543-5687. Notice Concerning Transferability of Credits and Credentials Earned at our Institution: The transferability of credits you earn at Barton University is at the complete discretion of an institution to which you may seek to transfer. Acceptance of the certificate of completion you earn in the Medical Assistant Program is also at the complete discretion of the institution to which you may seek to transfer. If the certificate of completion that you earn at this institution is not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason you should make certain that your attendance at this institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending Barton University to determine if your certificate of completion will transfer. Credit for Prior Experiential Learning: Barton University does not grant credit for prior experiential learning. Student Tuition Recovery Fund: You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STRF) if all of the following applies to you: You are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition either by cash, guaranteed student loans, or personal loans, and; Your total charges are not paid by any third-party payer such as an employer, government program or other payer unless you have a separate agreement to repay the third party. You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if either of the following applies: You are not a California resident, or are not enrolled in a residency program, or 5 P a g e

Your total charges are paid by a third party, such as an employer, government program or other payer, and you have no separate agreement to repay the third party. The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents, or are enrolled in a residency programs attending certain schools regulated by the Bureau for Private Postsecondary and Vocational Education. You may be eligible for STRF if you are a California resident or are enrolled in a residency program, prepaid tuition, paid the STRF assessment, and suffered an economic loss as a result of any of the following: The school closed before the course of instruction was completed. The school's failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose, or to provide equipment or materials for which a charge was collected within 180 days before the closure of the school. The school's failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs. There was a material failure to comply with the Act or this Division within 30 days before the school closed or, if the material failure began earlier than 30 days prior to closure, the period determined by the Bureau. An inability after diligent efforts to prosecute, prove, and collect on a judgment against the institution for a violation of the Act. Housing: Barton University has no dormitory or housing facilities under its control and has no responsibility to assist students in finding housing. Students retain sole responsibility for obtaining housing during the MA Program. The average cost of a rental property near Barton University is $700-$1200 a month. Rental opportunities that surround the campus can be found online or through local property management agencies. A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the bureau's internet web site www.bppe.ca.gov. Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at 2535 Capitol Oaks Drive, Suite 400, Sacramento, CA 95833 or P.O. Box 980818, West Sacramento, CA 95798-0818, www.bppe.ca.gov, (888) 370-7589 or by fax (916) 263-1897 What You Should Know About Our Pending Application for State Approval The institution s application for approval to operate has not yet been reviewed by the Bureau for Private Postsecondary Education. For more information, call the Bureau for Private Postsecondary Education at (916) 574-7720, or toll free at (888) 370-7589, or visit its website at www.bppe.ca.gov. Complaint and Grievance Process: Students are encouraged, whenever possible, to discuss a complaint directly with the department or individual responsible for the decision or action about which they have concerns, calmly and objectively. If there is reason to feel such a discussion would be unproductive, or if the student is unable to resolve the problem through informal discussion, the student should contact the MA Program Director and/or The Director of Education. Before meeting with the individual and/or manager, the student should prepare a written account of the issues, providing as many details and supporting documents as possible. If the issue remains unresolved after meeting with the individual or department, the student may contact Barton University for information and advising regarding available informal and formal grievance processes. Because strict time limits apply to many of these formal processes, consult advisory offices promptly. Leave of Absence Policy: Barton University does not grant leave of absences. Students enrolled in the Medical Assistant Program must complete the entire course in order to receive a certificate of completion. 6 P a g e