Assessment = Improved Teaching and Learning: Using Rubrics to Measure Information Literacy Skills

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Assessment = Improved Teaching and Learning: Using Rubrics to Measure Information Literacy Skills Library Assessment Conference 2010 Kathy Crowe Associate Dean for Public Services

University of North Carolina at Greensboro (UNCG) Publicly supported University of North Carolina system High Research Activity Carnegie classification of community engaged Enrollment: 17,540 (16,090.25 FTE) Undergraduate: 14,315 (13,583.25 FTE) Graduate: 3,225 (2,507 FTE)

University Libraries Jackson Library and Music Library 1.2 million book volumes 37,000+ e-subscriptions 500 databases 95 faculty & staff

Information literacy program Long history of commitment to information literacy Two positions devoted to information literacy 524 classes 2009-10 Online tutorial since 2000 Information literacy game 2008

Information literacy in the curriculum at UNCG Librarians serve on UNCG Faculty Senate committees Information literacy included in one of core General Education learning goals: Foundational skills: Think critically, communicate effectively, and develop appropriate fundamental skills in quantitative and information literacies.

Information literacy assessment Established student learning outcomes 2009 Experimented with a variety of methods pre and post tests, clickers, one minute papers, worksheets Administered iskills test Spring 2010

Information literacy Assessment Five year plan Assess three student learning outcomes each year to form a baseline 2010-11 outcomes Choose keywords that retrieve relevant information Select relevant books, articles Distinguish between scholarly and popular articles

Assessment study Communication Studies (CST 300) Three semester study Pilot Spring 2009 Fall 2009 & Spring 2010

CST 300 CST 300 (Communication Theory) required of all CST majors Students required to write 8-10 pp paper using primary research articles Long history of collaboration with the Library Students attend library instruction session Librarian prepares Lib Guide Student complete worksheet

CST 300 worksheet Identify theory and context Identify keywords and Boolean search Identify 1 book or chapter Identify 3 primary source articles Use APA citation style

Five questions (Gilchrist and Zald) ACRL Information Literacy Assessment Immersion

Information literacy outcomes Students construct a search strategy using appropriate vocabulary and Boolean operators in order to search for information effectively Students distinguish primary source journal articles in order to gather appropriate resources for a research paper Students apply an established citation style in order to document the sources they use appropriately.

Course outcome for information literacy Apply a working knowledge of information literacy as a tool for scholarship in communication studies including APA style for professional writing, library search techniques and use of primary sources (journal articles and other research publications)

Curriculum and Pedagogy Students attended class session by a librarian Completed worksheet (revised to match outcomes) Using encyclopedias and texts to help choose relevant vocabulary Using Boolean operators Library catalog Selecting and using databases Scholarly vs. popular articles Primary source articles Communication Studies journals APA handout

Developed a rubric to score library worksheet Assessment

Outcome #1 (CST 300) Students construct a search strategy using appropriate vocabulary and Boolean operators in order to search for information effectively.

Outcome #2 Students distinguish primary source research material in order to gather appropriate resources for a research paper.

Outcome #3 Students apply an established citation style in order to document the sources they use appropriately.

Results -Skills 2009

Results pilot spring 2009 Outcomes N= 34 Outcome 1 search strategy 1.10 Outcome 2 appropriate sources 1.36 Outcome 3 citation style.72

Recommendations after pilot Fall 2009 Require students to take selected chapters of Libraries tutorial Delay instruction session so that students have more time to think about their topics Revise rubric to include four levels Score the annotated bibliography Spring 2010 Developed tutorial on primary sources in Communication Studies

Improvement Spring 2009 Fall 2009 (n=60) Outcome 1 search strategy 80.00% Outcome 2 appropriate sources 35.53% Outcome 3 citation style 35.34%

Results -skills

Results -outcomes

Conclusions and outcomes Pilot proved good data that students not gaining information literacy skills One-shot lecture and worksheet not adequate CST department discussing improved sequence in 100-300 level courses APA performance still a challenge Enhanced collaboration with teaching faculty in CST

Challenges Devising rubric takes time Scoring worksheets takes time (about 7-10 minutes for each) Gaining evidence far outweighs challenges

Future plans Share rubric with students Use additional raters Expand use of rubrics among other instruction librarians

Tutorial links PATH: Lighting Your Way From Research to Writing http://library.uncg.edu/tutorials Finding Primary Sources in Communication Studies http://library.uncg.edu/research/tutorials/comst udiesprimarysources/comstudiesprimarysources. html

Questions and comments