Programme Specification Certificate in Training Practice and Human Resource Management Course Code: CETR STH/D Entry requirements: Applicants should be at least 21 years old, and be qualified to GCSE A level standard or equivalent, (e.g. High School Graduation). Aims and objectives The Certificate in Training Practice & Human Resource Management is an entry-level course which examines the human resource management function, its relation to organisational change, and the fundamentals of training delivery. It also aims to equip students with knowledge and skills relevant to the practice of training and human resource management. The course is also designed to serve as a feeder course for the CLMS Diploma programme by distance learning. Course Structure The course comprises six modules, LM1007/D, LM1008/D, LM1009/D, LM1010/D, LM1011/D and LM1006/D, which must be studied in the order listed. All modules are assessed and course members must achieve at least a Pass grade on each module in order to be awarded the Certificate. Programme quality indicators The Certificate in Training Practice and HRM is a comparatively new course, having been launched in October 2003. Consequently there has been insufficient time for us to assess the impact of the course in terms of quality indicators. However, we can make some inferences from the impact of its sister-course, the Certificate in Training Practice. There have been more than 120 students registered on the Certificate in Training Practice since its inception in October 1999. Feedback received from students, primarily through the use of post-course surveys, is always overwhelmingly positive, and we hear of many instances in which students graduating from this course recommend it to friends, colleagues and family members. Word of mouth is key source of recruitment for the Certificate programme. Together with the other distance learning courses offered by CLMS, the Certificate in Training Practice is accredited in the USA by the Distance Education and Training Council (DETC). In addition, a version of the Certificate in Training Practice and HRM has been franchised to Hong Kong University for the past few years, and appears to be popular with Hong Kong students. Programme Co-ordinator: Dr Valerie Owen-Pugh
Subject and Professional Skills Intended Outcomes Teaching Methods How demonstrated Knowledge Knowledge of a range of subject areas relevant to training practice; A satisfactory understanding of theories and principles relevant to training practice Specific Subject Skills Satisfactory demonstration of: Professional skills in the areas of training practice; Study skills; Information handling skills. Critical Analysis Ability to apply understanding of concepts relevant to training practice with objectivity and self-reflection; Ability to draw appropriate conclusions from evidence. Presentation Ability to present a range of written academic material in an appropriate manner; Ability to distinguish between relevant and non-relevant material. Appraisal of Evidence Ability to consider and evaluate a range of relevant academic issues in the area of training practice; Ability to evaluate findings of directed personal research. Distance learning course materials; Assignment feedback; Academic support from personal tutor and CLMS; Asynchronous Blackboard discussion groups. Assignment feedback; Academic support from personal tutor and CLMS. Review exercises throughout course materials; Assignment preparation & feedback; Academic Support offered by personal tutor and CLMS; Personal research. Distance learning course materials; Assignment preparation and feedback. Personal research. Distance learning course materials; Assignment preparation and feedback; Personal research; Academic support from personal tutor.
Transferable Skills Intended Outcomes Teaching Methods How demonstrated Managing Learning Ability to manage learning at a distance from the tutor; Ability to collect appropriate information to meet the requirements of the coursework assignments; Ability to reflect on and present such information in an appropriate written form. Working Relationships Ability to draw on the experiences of colleagues as required to fulfil coursework assignments; Ability to know when and how to draw on the knowledge and expertise of others. Ability to develop professional practice for the benefit of self and others. Data Presentation Ability to present the findings of directed personal research clearly and effectively for the purpose of the written assignments. Communication Skills Ability to write effectively and fluently; Ability to develop an academic discussion displaying sound understanding of the course materials; Ability to communicate ideas effectively in writing. Problem-solving Skills Ability to interpret the requirements of coursework exercises; Ability to respond to set questions by collecting relevant data and accessing relevant information; Ability to collate this material collected in a written format conforming to CLMS assessment guidelines. Academic support offered by personal tutor and CLMS; Assignment feedback; Study groups; Asynchronous Blackboard discussion groups. Distance learning course materials; Assignment preparation and feedback; Academic support offered by personal tutor and CLMS. Assignment preparation and feedback; Academic support offered by personal tutor; Directed personal research. Assignment preparation and feedback; Academic support offered by personal tutor and CLMS; Study groups; Asynchronous Blackboard discussion groups. Distance learning course materials; Assignment preparation and feedback; Academic support offered by personal tutor and CLMS; Study groups; Asynchronous Blackboard discussion groups.
Module Specification LM1007/D: HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT LAW Contact: Programme Co-ordinator: Dr Valerie Owen-Pugh Assessment Arrangements: Coursework exercises submitted as a portfolio-style assignment, totalling 1,500-2,000 words (increases to 2,000-3,000 words in 2004-2005). Semester: 1 Hours of study: Lectures: none Tutorials: none Private Study: 75 Total hours: 75 Credits: 10 Subject Knowledge The overall aim of this Module is to provide an understanding of the Human Resource Management function in organisations, by focussing on the key processes and systems and how they relate to effective organisational performance. The Module also examines the impact of legislation and an organisation s external environment on HR practices. Identify the key features of the HRM function. Explain the differences between HRM and personnel management. Demonstrate the developmental and strategic value of the HRM function. Explain how an organisation s external environment, including legislation, can impact upon HR practices. Private study utilising the CLMS distance learning course materials and supported by general advice and feedback from CLMS staff and personal tutor; specific feedback and guidance through assessment of coursework; self-reflection on the part of the course member, assisted by specific exercises incorporated into the course materials.
Subject and Transferable Skills To import discipline-specific competencies, together with critical analysis, presentation and appraisal of evidence. To facilitate the development of transferable skills, including managing learning research skills, working relationships, data presentation, and communication skills. Apply discipline-specific knowledge and concepts in their professional practice. Gather and evaluate information. Reflect on concepts with independence and objectivity. Select and present relevant materials. Manage learning at a distance from the tutor. Communicate ideas effectively. Course materials, support and guidance by CLMS staff and personal tutor, self-reflection, assignment feedback, asynchronous Blackboard discussion groups.
Module Specification LM1008/D: PERFORMANCE MANAGEMENT AND JOB DESIGN Contact: Programme Co-ordinator: Dr Valerie Owen-Pugh Assessment Arrangements: Coursework exercises submitted as a portfolio-style assignment, totalling 1,500-2,000 words (increases to 2,000-3,000 words in 2004-2005). Semester: 1 Hours of study: Lectures: none Tutorials: none Private Study: 75 Total hours: 75 Credits: 10 Subject Knowledge This Module aims to provide an understanding of strategic Performance Management and its operation at various levels within the organisation. It also identifies the pivotal role of job analysis in Human Resource and Performance Management, and considers how Performance Management relates to changing practices of work organisation and control. Define performance management. Explain how performance management operates within organisations. Explain how changing work practices impact on performance management. Explain the role of job analysis in performance management. Explain how organisation performance might be defined and measured. Discuss the strengths and weaknesses of performance appraisal and reward systems. Explain the use of team- and process-based approaches to performance management. Private study utilising the CLMS distance learning course materials and supported by general advice and feedback from CLMS staff and personal tutor; specific feedback and guidance through assessment of coursework; self-reflection on the part of the course member, assisted by specific exercises incorporated into the course materials.
Subject and Transferable Skills To import discipline-specific competencies, together with critical analysis, presentation and appraisal of evidence. To facilitate the development of transferable skills, including managing learning research skills, working relationships, data presentation, and communication skills. Apply discipline-specific knowledge and concepts in their professional practice. Gather and evaluate information. Reflect on concepts with independence and objectivity. Select and present relevant materials. Manage learning at a distance from the tutor. Communicate ideas effectively. Course materials, support and guidance by CLMS staff and personal tutor, self-reflection, assignment feedback, asynchronous Blackboard discussion groups.
Module Specification LM1009/D: ORGANISATIONAL CHANGE AND THE ROLE OF HUMAN RESOURCE MANAGEMENT AND TRAINING Contact: Programme Co-ordinator: Dr Valerie Owen-Pugh Assessment Arrangements: Coursework exercises submitted as a portfolio-style assignment, totalling 1,500-2,000 words (increases to 2,000-3,000 words in 2004-2005). Semester: 1 Hours of study: Lectures: none Tutorials: none Private Study: 75 Total hours: 75 Credits: 10 Subject Knowledge This Module deals with the management of organisational change, which has become a permanent features of organisational life. It explores how change impacts on the workforce and work systems, and considers how the HR function can facilitate the change process. Explain models of change and show how change might impact on organisations and employees. Outline the factors that can trigger change in organisations, and influence adaptation to change by organisations and individuals. Explain how the HR function can support change in organisations. Explain the role of the Change Agent, and the skills required of an effective Change Agent. Private study utilising the CLMS distance learning course materials and supported by general advice and feedback from CLMS staff and personal tutor; specific feedback and guidance through assessment of coursework; self-reflection on the part of the course member, assisted by specific exercises incorporated into the course materials.
Subject and Transferable Skills To import discipline-specific competencies, together with critical analysis, presentation and appraisal of evidence. To facilitate the development of transferable skills, including managing learning research skills, working relationships, data presentation, and communication skills. Apply discipline-specific knowledge and concepts in their professional practice. Gather and evaluate information. Reflect on concepts with independence and objectivity. Select and present relevant materials. Manage learning at a distance from the tutor. Communicate ideas effectively. Course materials, support and guidance by CLMS staff and personal tutor, self-reflection, assignment feedback, asynchronous Blackboard discussion groups.
Module Specification LM1010/D: TRAINING NEEDS ANALYSIS AND TRAINING IN ORGANISATIONS Contact: Programme Co-ordinator: Dr Valerie Owen-Pugh Assessment Arrangements: Coursework exercises submitted as a portfolio-style assignment, totalling 1,500-2,000 words (increases to 2,000-3,000 words in 2004-2005). Semester: 2 Hours of study: Lectures: none Tutorials: none Private Study: 75 Total hours: 75 Credits: 10 Subject Knowledge This Module aims to explain the nature and meaning of training and the role of the trainer in strategic human resource management. It also introduces the training cycle and examines training needs analysis, the first stage in the cycle. Explain the meaning and value of training in organisations and define the role of the trainer. Explain the key features of training administration in organisations. Demonstrate an understanding of the importance of training needs analysis in promoting organisational performance and the various techniques that can be employed for this purpose. Carry out a training needs analysis. Private study utilising the CLMS distance learning course materials and supported by general advice and feedback from CLMS staff and personal tutor; specific feedback and guidance through assessment of coursework; self-reflection on the part of the course member, assisted by specific exercises incorporated into the course materials.
Subject and Transferable Skills To import discipline-specific competencies, together with critical analysis, presentation and appraisal of evidence. To facilitate the development of transferable skills, including managing learning research skills, working relationships, data presentation, and communication skills. Apply discipline-specific knowledge and concepts in their professional practice. Gather and evaluate information. Reflect on concepts with independence and objectivity. Select and present relevant materials. Manage learning at a distance from the tutor. Communicate ideas effectively. Course materials, support and guidance by CLMS staff and personal tutor, self-reflection, assignment feedback, asynchronous Blackboard discussion groups.
Module Specification LM1011/D: DESIGNING AND DELIVERING TRAINING Contact: Programme Co-ordinator: Dr Valerie Owen-Pugh Assessment Arrangements: Coursework exercises submitted as a portfolio-style assignment, totalling 1,500-2,000 words (increases to 2,000-3,000 words in 2004-2005). Semester: 2 Hours of study: Lectures: none Tutorials: none Private Study: 75 Total hours: 75 Credits: 10 Subject Knowledge This Module considers the process of learning, the factors that motivate people to learn, the development of learning theory and its practical application in delivering training. It also considers how training plans can provide a structure for designing learning events, and emphasises the importance of developing relevant objectives. The design of learning events and choice of appropriate delivery methods are examined. Explain how motivation theory can be applied within the learning process. Explain how people learn. Discuss the implications of learning theory from the perspective of the training management. Consider the benefits of developing a training policy. Explain the importance of developing learning objectives in designing training. Explain how training may be affected by the motivation and behaviour of learners. Design a learning event, selecting the most appropriate methods of delivery. Private study utilising the CLMS distance learning course materials and supported by general advice and feedback from CLMS staff and personal tutor; specific feedback and guidance through assessment of coursework; self-reflection on the part of the course member, assisted by specific exercises incorporated into the course materials.
Subject and Transferable Skills To import discipline-specific competencies, together with critical analysis, presentation and appraisal of evidence. To facilitate the development of transferable skills, including managing learning research skills, working relationships, data presentation, and communication skills. Apply discipline-specific knowledge and concepts in their professional practice. Gather and evaluate information. Reflect on concepts with independence and objectivity. Select and present relevant materials. Manage learning at a distance from the tutor. Communicate ideas effectively. Course materials, support and guidance by CLMS staff and personal tutor, self-reflection, assignment feedback, asynchronous Blackboard discussion groups.
Module Specification LM1006/D: ASSESSMENT AND EVALUATION Contact: Programme Co-ordinator: Dr Valerie Owen-Pugh Assessment Arrangements: Coursework exercises submitted as a portfolio-style assignment, totalling 1,500-2,000 words (increases to 2,000-3,000 words in 2004-2005). Semester: 2 Hours of study: Lectures: none Tutorials: none Private Study: 75 Total hours: 75 Credits: 10 Subject Knowledge This Module examines the meaning of evaluation, in theory and in practice, and the reasons why evaluation is an essential part of the training cycle. Methods of evaluation and the benefits of the evaluation process are discussed. Explain the meaning of evaluation in theory and practice. Describe different methods of evaluation. Explain the benefits of evaluation. Identify appropriate methods of evaluation at different levels of the evaluation process. Private study utilising the CLMS distance learning course materials and supported by general advice and feedback from CLMS staff and personal tutor; specific feedback and guidance through assessment of coursework; self-reflection on the part of the course member, assisted by specific exercises incorporated into the course materials.
Subject and Transferable Skills To import discipline-specific competencies, together with critical analysis, presentation and appraisal of evidence. To facilitate the development of transferable skills, including managing learning research skills, working relationships, data presentation, and communication skills. Apply discipline-specific knowledge and concepts in their professional practice. Gather and evaluate information. Reflect on concepts with independence and objectivity. Select and present relevant materials. Manage learning at a distance from the tutor. Communicate ideas effectively. Course materials, support and guidance by CLMS staff and personal tutor, self-reflection, assignment feedback, asynchronous discussion groups via Blackboard.