Natick Mall Tenant Criteria Manual



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Natick Mall Tenant Criteria Manual

Contents Forward... 5 Site Plan... 6 Introduction...7-10 The Site... 7 Arriving at the Retail Center... 8 Entry Level... 8 Upper Level... 9 Avenue and Courts...10 Details, Amenities, Way finding and Finishes...10 General Retail Design Criteria... 11-32 Purpose... 11 Landlord Review... 11 General Requirements...12 Definitions...13 Storefront Criteria... 14-25 Storefront Design Criteria Introduction...14 Entry and Door Criteria...15 Acceptable Storefronts...16 Unacceptable Storefronts...17 Storefront Materials...18 Acceptable Materials...18 Unacceptable Materials...18 Storefront Examples... 19-25 Interiors... 26 Control Zone Criteria...26 Floors...26 Ceilings...26 Signage... 27-29 Storefront Signage Design Criteria...27 Signage Requirements...28 Acceptable sign types...28 Unacceptable sign types...28 Blade Signs...29 Key Plans where permitted...29 2006 Beyer Blinder Belle Architects & Planners LLP 1

Store Interior Design Criteria... 30-34 Retail Zone Diagram...30 Work Zone...31 Demising Wall, Columns & Partitions...31 Acceptable Interior Materials...31 Unacceptable Interior Materials...31 Acoustical Criteria...32 Flooring...33 Ceilings...33 Lighting/Display and Sales Area...34 Security...34 Counters & Equipment...34 Food Court... 35-72 Introduction...35 Food Court In-Line Tenants...36-60 Control Zone...36 Acceptable Food Court Images...38 Unacceptable Food Court Images...39 Display Zone...40-44 Countertops...40-41 Counter faces... 41-42 Ceiling...43 Lighting...43 Wall Construction...44 Wall Finishes...44 Floors...44 Required Material Specifications...45 Stainless Steel Doors...45 Waterproof Flooring...45 Cement Board...45 Tile...45 Countertops...45 Materials Palette...46-47 In-Line Tenant Signage & Menu Boards...48 Signage Introduction...48 Signage Details...49 Menu Boards...50 Acceptable Menu Boards...51 Unacceptable Menu Boards...51 Architectural Details... 52-60 Typical In-Line Tenant Plan (center door)...52 Typical In-Line Tenant Plan (side door)...53 Typical In-Line Tenant Front Elevation...54 Typical In-Line Tenant Rear Elevation...55 Typical In-Line Tenant Side Elev. @ Demising Wall.56 Typical In-Line Tenant Side Elev. @ Neutral Pier...57 Typical Countertop Elevation Detail...58 Typical Countertop Plan Details...59 Typical Countertop Section Detail...60 Food Court Kiosks...61-72 Introduction...62 Countertops / Counterfaces... 61-62 Floors...63 Lighting...64 Electrical...64 Mechanical/Plumbing...64 Kiosk Signage & Menu Boards... 65-67 Signage Introduction...65 Signage Details...65 Menu Boards...67 Architectural Details... 68-72 Typical Back-to-Back Kiosk Plan...68 Kiosk Front Elevation...69 Kiosk Rear Elevation...70 Kiosk Side Elevation...71 Typical Details @ Demising Wall Cap...72 Tenant Submittal Requirements & Procedures... 73-76 Introduction...73 Preliminary Submittal...74 Final Submittal...75 Signage Submittal...75 Changes after Final Approval...76 2

View of Shopping Arcade 3

4 Section Through Shopping Arcade

Foreword Purpose The purpose of this document, the Natick Mall Tenant Criteria Manual (NMTC), is to delineate design parameters and quality standards within the Control Zone of the Tenants leased space. The goal is to permit the Tenant maximum individual expression, while encouraging improvements which enhance the attractive and exciting retail environment of Natick Mall. The General Design Criteria for Tenant improvements refers to such elements as: finishes, signage, lighting, acoustics, security, etc. on a project-wide basis. Criteria that are specific to particular locations within the mall are noted, and apply in addition to those contained in the General Criteria. The NMTC is incorporated into, and part of, the lease. Therefore it is a legally binding document. Each Tenant shall familiarize themselves with the document before a formal design conference with the Landlord is held, at which time the Tenant s questions will be discussed. The NMTC must be used in conjunction with the Natick Mall Tenant Technical Manual. The renderings, drawings, and floor plans contained in the NMTC approximate the plans and conditions and are not intended for actual construction. They are included here for illustrative purposes as an aid to Tenant compliance with the NMTC. Landlord s actual configuration and design within Natick Mall as constructed, however, may vary in certain aspects from such renderings, drawings, and floor plans. In case of deviations between these Criteria and other documents, the lease shall take precedence. The Landlord, however, does not guarantee the accuracy of the Lease Outline Drawings and all Tenants are required to field verify all as-built conditions. The Landlord reserves the right to disapprove any store or signage design that does not comply with the standards established by the criteria in this booklet. Tenants are encouraged to discuss specific thoughts or questions regarding this criteria with the Tenant Coordinator before beginning any design work. 5

Site Plan Site Plan w/ Expansion Area T.B.D. SEARS Expansion Existing Mall 6

Introduction Massachusetts Turnpike Route 126 Route 30 To Downtown Boston Natick Mall, one of greater Boston s premier shopping centers, is embarking on a major expansion to include Massachusetts first-ever Nordstrom department store, Neiman Marcus, luxury boutiques, specialty stores, and four sit-down restaurants. In addition, two luxury condominium complexes will complement this development and position Natick Mall as New England s premier shopping and entertainment destination. Nationally recognized architects and interior designers are transforming both the existing mall and the expansion into an elegant, lively destination to shop, live, dine and enjoy leisure time. Interior finishes will feature more natural light and shopper comforts that will appeal to this sophisticated market. New entrances and a softened streetscape will welcome shoppers to the center. Surrounding the development, frontage landscaping will flourish, and a public walkway and bicycle path will create an appealing oasis for its residential owners. More than just a great shopping center, Natick Mall will be a multi-use environment. Route 9 Natick To Downtown Boston The Existing Mall The existing two-level Natick Mall connects four anchor stores, 180 specialty shops and restaurants, and a second level Food Court. Four site entries provide automobile access: Route 9 from the south, Flutie Pass from the west and north, and Speen Street from the east. These vehicular entries equally distribute traffic to one large and one small surface parking area and two parking decks. Speen Street Town of Framingham Town of Natick Illuminated clerestories running the length of the building provide customers with a strong visual image while driving along Route 9. Specially selected landscaping is used throughout the parking area and around the building perimeter to reinforce the overall design concept. 7

Introduction Arriving at the Retail Center The arrangement of entries creates a cross flow of shoppers from the various access points. Mall entrances at both levels are accessed directly from upper and grade level parking areas. The public space can also be entered through the major department stores at both levels. Entry Level Shoppers enter the mall through gracious Entry Corridors which are located at the center and ends of the mall. The shopping arcade, with its flood of natural light, invites the shopper to continue deeper into the mall. The gentle curving nature of the roof structure is reflected in the meandering space that connects the center s public areas to the department stores. Shifts in the walkway create pleasant nodes where landscaping, soft seating, and smaller merchandising zones are located. Three department stores are located along this grand avenue and one is centrally located at a cross axis. Four pairs of escalators provide equally spaced vertical access. One large elevator, conveniently located, also carries the shopper between levels. First Floor Plan TBD 8

Introduction Upper Level The upper level, meandering under the spectacular S-curved roof, is frequently connected by elegantly articulated bridges that enable shoppers to cross from one side of the arcade to the other. Open and expansive views across the mall and to the lower level enable the shopper to easily locate desired destinations. The Food Court s upper level location provides a bright, colorful, and airy sky-lighted space for mall shoppers. TBD Second Floor Plan 9

Introduction Avenues & Courts The dramatic S-shaped roof over the public spaces gives a changing scale to the long two level shopping arcade. A quarter round continuous skylight floods the walkways with natural light during the daytime creating a bright, exciting environment. The avenue takes on a completely different character in the evening hours when the opaque, curving roof is gently illuminated with a soft glowing effect. A bright, cloud-like ceiling over the transition courts shapes a convenient area for soft seating, landscaping, and other mall amenities. Details, Amenities, Way-finding & Finishes Shoppers amenities and clear way-finding, carefully considered in the design of the center, are conveniently located throughout. There is a well-equipped Guest Services center where shopper assistance, strollers, and wheelchairs are available. Restroom facilities are located on both levels while varied types of seating are generously placed throughout the public area. Elegant materials and patterns throughout the center lend a graceful feel to the space. Warm wood, rich stones, tile, and glass are under foot and at hand. Complimentary lighting overhead highlights and animates the shopping experience. Wood Accents Food Court Wall Tiles Stainless Steel Accents Porcelain Floor Tile Porcelain Tile Border 10

General Retail Design Criteria Purpose The General Storefront Criteria sets forth the guidelines for storefront design for all Tenant shops other than those in the Food Court which are addressed elsewhere in this manual. The tenant must develop a total store design concept that coordinates storefront signage, interior design, lighting and visual display. Tenants are encouraged to build this total design concept around unique aspects or themes of their business operation or product. The customer experience must be enhanced by a oneof-a-kind environment, showcasing superior merchandising skills and excellence in customer service. Landlord Review Tenants should understand that it may be necessary to review a storefront in context with neighboring storefronts and make judgments that will benefit the entire mall. Within this framework, a level of quality can be achieved which will reinforce the image of each Tenant as well as Natick Mall as a whole. Those tenants who have nationally recognizable storefront designs and identities may be required to modify their designs to fit into the overall context. All Tenant documents shall be produced by a licensed Architect/ Engineer registered in the State of Massachusetts. Prior to the design process, the Tenant and their Architect must visit the site to verify conditions. The Landlord is not responsible for omissions of architectural, mechanical, electrical, or plumbing elements within the Tenant premises. 11

General Requirements Tenant Print Package Includes: Natick Mall Tenant Criteria Manual Natick Mall Tenant Technical Manual Tenant Plan (LOD) As-Built Tenant Plan (when available) In case of deviation between these criteria drawings and those of the Landlord s Tenant Plan drawing, the latter will apply. After receiving the Tenant Print Package, and prior to starting construction, the Tenant shall provide drawings for the Landlord s written approval as per lease exhibits. The Tenant Technical Manual contains building details which are required to be reproduced on the Tenant final working drawings and must be edited to fit the Tenant s conditions. Refer to the end of this document for preliminary and final submittal requirements. All Communication Shall Be Sent To: General Growth Properties Tenant Coordination Natick Mall 110 North Wacker Drive Chicago, IL 60606 Phone: 312-960-5541 Fax: 312-994-6649 Design Conference A design conference must be held by phone between the Tenant s Architect and the Tenant Coordinator to review Design Criteria, procedures and schedules prior to starting design. The Tenant s Architect must contact the Tenant Coordinator prior to submitting their Preliminary Design. Birds-Eye View Physical On-Site Inspection During all phases of plan development, and prior to commencing construction, Tenant or Tenant s Architect shall make physical on-site inspections of the premises to verify as-built conditions and locations, utility locations and physical dimensions of the space. Tenant must provide a digital photographic site survey to the Tenant Coordinator as part of the Preliminary Submittal. Landlord shall not be responsible for as-built conditions differing from Lease Outline Drawings, Tenant s construction documents or Design Criteria. Tenant s architects and engineers are required to schedule all site visits with the Mall Operations Manager. 12

Definitions COMMON AREAS: Those areas built and/or maintained by the Landlord, i.e., Courts, Shopping Arcades, Lobbies, etc. COMMON AREA MATERIALS: The selected materials and finishes maintained by the Landlord used consistently throughout the Common Areas of Natick Mall. Some common area materials are stipulated within a Tenant s demised space. CONTROL ZONE: That part of the Tenant s Premises shown graphically by designated dimensions on the guidelines which must conform to all guidelines and criteria shown for the specific area. DEMISING COLUMN (neutral column/pier): The finished surface, pier or furnishing which may or may not be on the lease line separating tenant Premises; provided by Landlord. DEMISING WALL: The partition dividing individual Tenant spaces. DESIGN CRITERIA: The standard used by the Landlord and Tenant to ensure successful and creative compatibility between the Landlord s Common Area and the Tenant spaces. It is a document that clearly defines, through the use of drawings, sketches, pictures and text, the Tenant s design responsibilities. DISPLAY ZONE: See Control Zone. FOOD SERVICE TENANTS: Tenants selling food. LANDLORD: Owner or Owner s Representative. LEASE LINE: The line established by the Landlord to define the Tenant s leasable area. PREMISES: The area within the lease lines for the specific use of the Tenant. MERCHANDISE ZONE: That retail area which is visible to the public, including the Control Zone, which must conform to all guidelines shown. PUBLIC SPACE: Areas that are open to the public and maintained by the Landlord for circulation to leased areas and recreation spaces. See also Common Areas. RETAIL TENANT: Those Tenants selling only dry goods, including: Clothing, Shoes, Books, Cosmetics, Gifts. SIGNAGE AREA: Zone of signage as described herein. STOREFRONTS: The architectural façade at the perimeter of any Tenant s demised premises adjacent to interior and exterior public circulation areas. 13

Storefront Criteria Storefront Design Criteria Storefronts shall be designed, fabricated, and installed by the Tenant at the Tenant s sole expense. Storefront design is to emphasize well-designed architectural elements, a sense of entry and imaginative show window displays. Storefront construction shall project beyond Landlord s bulkhead at 1st and 2nd Floor only as indicated in this manual and to the vertical demising neutral pier on both sides of the Tenant space. Storefronts may not project past the lease line, except as described herein. However, the Tenant is strongly encouraged to design a storefront with a three-dimensional character within the premises by creatively popping-in portions of the storefront, and articulating the entry portal. Storefronts: Totally open storefronts (100% of frontage) are prohibited. Openings are required to be a minimum of six feet (6-0 ) wide. Glass or translucent materials and show windows are strongly encouraged. The entry doors shall be outward swinging only and shall not project past the lease line. Closure shall occur at or behind the lease line. Door stops must be flush mounted. Key plates must be concealed from public view. All storefront work shall be self-supporting from the slab, and in turn be securely attached and braced to the base building structure. All storefronts, excluding doors, shall have a minimum 4 high approved durable base that coordinates with the store design. All storefront glass and glazing shall be tempered, with beveled polished edges and shall be set with ⅛ open butt joints between panes (silicone joint fillers are not permitted). Glass storefront systems that exceed 10-0 in height must be a minimum of ⅝ thick (submit calculations to building department for storefront systems). Architectural glazing clips are required. Where tenant storefront extends to underside of Landlord bulkhead, tenant shall provide a 3/4 black metal reveal between vertical neutral piers as indicated in the Tenant Technical Manual details. The Tenant s contractor to provide 1 hour rated smokestop ⅝ type X gypsum board on the Tenant s side of the storefront bulkhead (extend to deck above and seal). In order for the storefronts to appear continuous, the perception of neutral pier shall be diminished. There will be demarcation of the demising walls between tenants in a small channel at the demising line installed by the Landlord (to 12-0 AFF only). Each Tenant will be required to have a 12 minimum solid zone on both sides of the storefronts. No recesses or glazing will be permitted in this area. See storefront examples (pages 19-25). No tenant properties are permitted outside the lease line, i.e. advertisements, signs, point of sales stations, etc. Bi-parting doors, sliding doors and rolling grilles are not permitted. 14

Storefront Criteria Entry and Door Criteria All storefronts should provide an attractive and unmistakable invitation to enter. Entry doors must be recessed, swing outward, and be framed by architectural embellishments and fenestration in order to enhance the sense of entry. Recessed entries are required in order to allow for entry doors to remain open without impeding common area traffic. Custom doors that help personalize the Tenant s design are encouraged. Entry doors must be a minimum of 9-0 high. Glazing is required in all doors. Glazing may be embellished by multiple panes, etching, signage, or decorative glass. Doors should be of a material appropriate to the complete storefront design concept. Anodized storefront frames are not permitted. Decorative door hardware is strongly encouraged. Door hardware, handles, latches, knobs, hinges, kick plates, etc. should not only enhance the appearance of the door but personalize the Tenant s design. Door closers with integral holdopen devices shall be used on all storefront entries. Bi-parting, rolling grilles and sliding entry doors are not permitted. All entry and exit hardware must comply with The Americans With Disabilities Act (ADA) as well as all other applicable codes, laws, and legal requirements. 15

Merchandising Precedents Acceptable Storefront Precedents Elegant, clearly readable graphics Dimensional solid-color letter forms Push-through illuminated signage Orderly display zone Clear view into retail space Use of incandescent light sources 16

Merchandising Precedents Unacceptable Storefront Precedents Irregular storefronts (i.e. zig-zag profile) Sale signage Disorderly displays Exposed Neon signage 17

Storefront Criteria Storefront Materials Tenant Construction Finishes The following list has been prepared to help the Tenant understand the type and quality of materials that are encouraged by the Landlord: Acceptable Storefront Materials METALS Polished and/or brushed stainless steel Bronze, polished or brushed Aluminum, polished Baked enamel Copper Nickel Silver Antiqued metals MASONRY AND STONE Polished or honed granite Marble Limestone or other stone, polished or honed Glass reinforced gypsum (GRG) Simulated masonry and stone Porcelain ceramic tile WOOD Finish Grade hardwoods, painted or stained GLASS Clear-tempered (minimum 5/8 thick) butt glass with beveled polished edges (no silicone) Multiple window panes Etched, beveled, sandblasted, or stained glass (Etched or sand-blasted glass must be laminated for ease of maintenance.) Glass tile Unacceptable Storefront Materials METALS Anodized aluminum Simulated metal, metal laminates Mill finish aluminum Metal with random orbital finish PLASTIC Plastic laminate Textured or colored acrylic, plexiglass (imitation stained glass or mirror) Vinyl wallcovering or wallpaper Plexiglas Corian or Equivalent WOOD Pegboard Masonite Simulated wood Plywood without hardwood veneer Slat wall Distressed wood / Rustic finishes Wood shingles Any material that would constitute a fire and/or public hazard OTHER Clay shingles or similar material Painted gypsum board Carpet Mirror or reflective material Stucco or simulated stucco Translucent fiberglass sheeting Vinyl accordion doors Cork 18

Storefront Examples Lower Level Storefront Example 1 Upper Level Storefront Example 1 Upper Level Storefront Example 2 19

Storefront Examples Typical Storefront Elevations - 1st Floor Typical Storefront Plans - 1st Floor 20

Storefront Examples Example of 1st Floor Storefront 21

Storefront Examples Example of 1st Floor Storefront 22

Storefront Examples Example of 2nd Floor Storefront 23

Storefront Examples Example of 2nd Floor Storefront 24

Storefront Examples Plan Detail @ Neutral Pier 25

Interiors Control Zone Criteria The first 6-0 from the storefront lease line has been designated as a Control Zone. All Tenants must comply with the requirements for this zone (excluding Food Court tenants - Food Court tenant criteria follows). Careful attention to display and merchandising throughout this zone is required. Transparency is encouraged in the Control Zone, and the displays themselves should be dynamic, lively, and current. All Control Zone finishes and fixturing plans must be submitted for review and approved by the Landlord. Permanent fixturing, built-ins, partitions or platforms; plastic laminate, slatwall, faux wood veneer, mirror or highly reflective surfaces and non-compliant lighting are not permitted in the Control Zone. Security Devices (i.e. Sensormatic pedestals) must be fully recessed or concealed. No freestanding pedestals will be permitted. Floors: Provide a smooth and level transition from the Tenant s space to the Common Area. The Tenant must match mall border tile from the lease line to the Tenant s storefront line and closure line. Tile must be purchased from the Landlord. The Tenant must provide a minimum of four feet (4-0 ) of hard surface transition flooring material past the point of entry. Ceilings: All Tenants shall construct a finished drywall soffit/ceiling extending six feet (6-0 ) inside the lease line. All lighting in the Control Zone shall be recessed incandescent fixtures. No fluorescent fixtures of any kind will be allowed in the first six feet (6-0 ) past the lease line. Track lighting is prohibited unless concealed. Locate exit sign behind ceiling soffit so it is not visible from the Common Area. 26

Signage Storefront Signage Design Criteria Acceptable Sign Types Signage is a major visual element to be provided by the Tenant. Imaginative, progressive and creative signage is essential to the success of the Tenant s store. Signage should be clean, striking, high quality and consistent with the storefront design/interior image in color, material, and design. The Tenant is required to design, fabricate, install, and maintain a graphic identity program. Tenant s signage package and its submission must be coordinated by the Tenant s architect. It is strongly recommended that Tenants retain the services of a trained graphic designer to develop their interior and exterior identity programs. The Tenant Signage Design Criteria is part of the Tenant s lease and the Tenant is required to comply with these requirements. Unacceptable Sign Types Tenants are required to submit signage shop drawings indicating location, size, materials, color, letter style, and methods of attachment for all graphics with their signage submission, including a color rendering of the sign, in accordance with Tenant Submittal Requirements. To the extent possible, signs should be consistent with the character and ambiance of Natick Mall. At the Landlord s discretion, Landlord may provide, at Tenant expense, Tenant name and number where applicable on exterior service doors and directories. Any signs fabricated and installed without prior approval in writing from the Landlord may be removed by the Landlord. All costs for removal, including but not limited to patch and repair of the building, will be at Tenant s expense. 27

Signage Signage Requirements Signage is limited to Tenant trade name (d.b.a.) only as defined in the lease (no addresses, internet addresses, copyright, or trademark symbols etc.) One primary sign is allowed per storefront. Any Tenant with more than one exposure may incorporate one sign per storefront elevation at the discretion of the Landlord. Silk-screen on vinyl signature area may be applied to the interior surface of the transparent portions of the storefront at thirty inches (30 ) above the finished floor. Verbiage is limited to Tenant store name or logo (no address, internet address, etc.); The maximum letter size is four inches (4 ). All illuminated signs must be fabricated and installed according to national, local building and electrical codes and must bear UL label. Tenant must provide concealed local disconnect switch at each sign location. Signage shall not exceed 70% of the width of the storefront. Signage letters shall not exceed sixteen inches (16 ) in height and four inches (4 ) in depth. Burglar alarm tape, contacts or stickers are not permitted on storefronts, frame, glass or on doors. Any additional store identification signs within the tenant space must be no closer than 4 feet from the storefront window. No sale sign, posters, advertisement, notice or other lettering shall be affixed on any part of the storefront unless approved by the Landlord. Charge card decals shall not be affixed to any part of the storefront, nor shall any charge card identification be immediately visible from public space. Tenant may use card identification graphics only in the immediate area of the transaction desk in a discreet manner. Acceptable Sign Types Sandblasted glass Routed wood, metal or stone Metal letters mounted in front of or behind glass Wood letters covered with gold leaf or silver leaf Backlit individual letters (halo) Dimensional letters of metal, stone, or painted wood Fiber optics (at Landlord discretion) Light boxes only if recessed and concealed (background shall not be illuminated) Electrical service to Tenant s sign must come from Tenant s electrical panel. Electrical service to all signage will be on a 7-day, 24-hour time clock, on a separate circuit (with circuit breaker locks) wired to Tenant s meter. The time clock shall be set to the Landlord s requirements. No exposed conduit, tubing, raceways, conductors, transformers, or other equipment is permitted. No sign maker s labels or other identification (including UL labels) shall be permitted on the exposed surface of signs, except those required by local ordinance. Such labels or other identification shall be in an inconspicuous location approved by the Landlord. Unacceptable Sign Types Individual channel letters Vacuum formed luminous letters Letters with exposed fastenings and unfinished edges Paper, cardboard, Styrofoam, cloth, and similar stickers or decals Neon set in front of reflective surface Animated components, flashing, lights, and odor producing signs Box type backlit panels, not recessed Formed plastic or injected plastic Balloons or Inflatable signs Illuminated sign boxes Illuminated canopies 28

Storefront Blade Sign Design Criteria Lower level and upper level Tenants may install a nonilluminated blade sign at the Landlord s discretion. The Landlord encourages Tenants to design a unique three dimensional blade sign. The blade sign is to be double-sided and designed as an integral component of the storefront. Tenant must submit shop drawings for Landlord Approval, including storefront elevation, illustrating proposed location of blade sign (not permitted on neutral piers). Blade Signage Requirements: Tenants shall design, furnish and install the blade sign. The Tenant s name, logo and/or graphic image shall be included in the design. Name, logo or graphic must be dimensional, 1/2" thick minimum. Image must be on both sides and right reading on opaque material. Must be of a hard, durable opaque material. Maximum signage area shall be 6 square feet. Minimum signage are shall be 4 square feet. Material thickness shall be a minimum of 3/4. Painted flat forms layered to give a 3-dimensional effect are encouraged. The lowest point of the sign shall not be less than 8-0 A. F. F. Signs to project a maximum of 3-6 from the storefront, inclusive of bracket. All brackets must be structurally designed and mounted to the Tenant s storefront by the Tenant. Final placement on the storefront must be coordinated with the Mall Operations Manager, prior to installation. This final on-site coordination assures proper visibility for all tenants.

Interiors Store Interior Design Criteria Tenants are encouraged to provide a high quality, well detailed and unique interior environment. The interior and storefront design should reflect and complement one another. The use of quality materials for flooring, walls, ceiling and lighting will accomplish this task. Retail Zone Diagram 30

Interiors Work Zone The Work Zone is that part of Tenant space which is located outside the Merchandising and Control Zones, and which is not visible to the public. This zone is required to be separated from the Merchandising Zone by a full height partition and full height door or screen wall. Materials and finishes are subject to approval by the Landlord. All wet floors, such as kitchens and washrooms, must be waterproofed by the Tenant with Dex-O-Tex Cheminert K as manufactured by Crossfields Products Corp., or approved equal. This waterproofing must extend a minimum of six (6) inches above the floor slab at all surrounding walls. Toilet rooms are required by code and shall be located in the work zone. Demising Wall, Columns & Partitions The Tenant s storefront must terminate where indicated on the Lease Outline Drawings (LOD). Tenant shall refer to Lease Outline Drawing for specific demising column details. The Landlord will furnish at the Landlord s discretion metal studs only for demising walls between Tenants. It will be the Tenant s responsibility to finish these walls, maintaining any required fire ratings, and provide all other walls within its lease space. Refer to the lease Exhibits for the location and type of walls provided by the Landlord. All wall fixtures must be supported on additional metal stud framing. Any blocking used within the demising wall to support wall standards or other wall mounted fixtures must be metal or fire retardant treated wood. Heavy loads must bear on an independent fixture partition installed adjacent to the demising wall. It is the Tenant Architect s responsibility to determine the number of toilet rooms and fixtures required. Determination may be based on use, number of employees, and occupancy. All toilet rooms are to be ADA compliant. It is the Tenant Architect s responsibility to familiarize themselves with the appropriate building codes. Floor drains are required at all toilet rooms. Tenant shall provide ceramic tile or FRP on walls to 48 AFF at all toilet rooms. Fire code may require a defined exit path through the rear service door. It is the Tenant s responsibility to maintain fire exits clear of merchandise, storage and debris. Acceptable Interior Materials Hard Woods Ceramic Tile Natural Stones Carpet Solid Surfacing (i.e. Corian) Metals Painted gypsum wall board Unacceptable Interior Materials Indoor/outdoor carpet Masonite Rubber flooring, vinyl tile or sheet vinyl (except for stock room and toilet area) Vinyl wall base Vinyl stripping between material floor changes Unfinished concrete Unfinished metals Pegboard/slat wall Materials containing asbestos Mirrors as a finish material 2-0 x 4-0 Fluorescent light fixtures Exposed fluorescent fixtures and tubes 31

Interiors Acoustical Criteria It will be the Tenants responsibility to control noise transmitted to adjacent Tenant spaces and to the mall corridor. This noise may be generated by Tenant s mechanical or electrical equipment (such as refrigeration equipment, supplemental HVAC units, etc.), sound reproduction or reinforcement systems (such as a food service activity), or by activity noise generated within the Tenant space (such as a background music system). Control of Tenant noise that may be transmitted to adjacent Tenant spaces and to the corridor or area is limited by the following specific sound level limitations: Tenant must agree to limit noise transmission into adjacent spaces due to sound reproduction or enforcement systems or by activity noise generated within the Tenant space so that intrusive noise levels in the adjacent spaces shall not exceed the following values: Maximum Noise Level transmitted into adjacent Tenant Space: 50 dba Maximum Noise Level transmitted into Corridor: 55 dba These limitations may be applied to all Tenants, including closed and open storefronts, newsstands, and restaurants. If the demising construction is not adequate to control noise transmitted by the Tenant, it would be the Tenant s responsibility, with Landlord s approval, to erect the required additional demising construction. Speakers shall be located a minimum of twenty-five feet (25-0 ) behind the Tenant lease line, or one-half the depth of the store. The speakers shall not be directed towards the storefront. Tenant shall acknowledge awareness of the sound barrier performance of partitions, floor, ceiling, doors, windows, and other construction which demise the space. The Tenant s mechanical and electrical equipment owned, installed, operated, or under Tenant s control shall be so constructed, installed and operated so that intrusive noise levels in the adjacent spaces shall not exceed the following values: Octave Band Center Frequency, Hz 63 64 125 57 250 51 500 45 1000 41 2000 39.5 4000 38 8000 37 Noise Criteria Level NC-40 (ASHRAE 1989 Handbook) Maximum permissible SPL db re. 000023 Pa 32

Interiors Flooring Ceilings The Tenant must coordinate the flooring and baseboard, display case/ cabinetry design with all mechanical, fire protection, lighting systems and structural requirements. Floor penetrations are to be consolidated and kept to a minimum. Observe base building Design Documents for location and types of floors provided by the Landlord. Concrete slab floors are provided at each Tenant space as indicated on the Lease Outline Drawings. Ceramic tile, marble tile, and quarry tile installations must be commercial grade with a non-slip surface, thin set where required, on the concrete slab. High quality commercial grade carpet may be used except where otherwise prohibited. Tenant wall base is to be same as floor material, stone, tile or painted wood, color coordinated with wall or floor material and minimum 4 in height. Vinyl or carpeted bases are not permitted. Floor materials other than those mentioned in acceptable interior materials are prohibited unless otherwise approved in writing by the Landlord. Drywall ceilings are required in the 6-0 Control Zone. Drywall ceilings are encouraged throughout the Tenant space in all areas visible to the public. The Tenant must coordinate the ceiling design with all mechanical, fire protection, lighting systems, and structural requirements. The Landlord provides finished ceiling spaces in Common Areas, and requires Tenant to finish ceilings to Landlord specifications in Tenant spaces. All sprinkler heads throughout the sales area must have fully concealed heads. Tenant must provide access panels to Landlord or Tenant equipment where required for HVAC, Lighting, etc. These panels must be flush with the ceiling finish and painted to match ceiling color. Lay-in ceilings are not permitted in spaces fronting public areas or in the Control Zone. No luminous ceilings are permitted. All Tenant floors must be installed to match the elevation of adjacent finished floors. Tenant must provide a smooth and level transition from the Tenant s space to the common area. Provide metal terrazzo strips or butt jointing between all floor material changes. All ceilings must be 12-6 minimum height or no lower than the storefront glass, except where otherwise noted. Wood floors shall be hardwood with a wear resistant surface appropriate for commercial traffic. 33

Lighting / Display & Sales Area Lighting / Display & Sales Area The Tenant shall provide lighting for the entire leased premises. No Tenant lighting will be allowed outside the demised premises. Recessed incandescent downlights shall be used in the 6-0 control zone of for storefront illumination. (Refer to Control Zone Requirements). Acrylic lenses are not permitted. If fluorescent lights are used, they shall have a parabolic lens and shall be 2 x 2 fixtures. All general store lighting shall be glare-free. No cool white fluorescent tubes (i.e. below 3,000K) are allowed. H.I.D. lighting shall not be used within any Tenant space. All show cases shall be adequately lighted and ventilated. Incandescent lamps shall be concealed from view from the mall. Security Tenants shall be responsible for the security of their leased premises and of the merchandise therein. Electronic surveillance monitors located adjacent to the Tenant s entry must be concealed within interior architectural elements or the storefront construction. Free standing pedestals containing sensor equipment are prohibited. Counters and Equipment All cash registers or other equipment located on service counters within customer view shall be recessed into the counter to shield them from view of the public. They must be set back eight inches (8 ) minimum from the face of the counter, and recessed into those counters so that the top of the machine extends no higher than 6 above the top of the counter. Tenants shall limit the brightness of lighting within their store so as to not distract from the quality of the overall mall. Track lighting within any Tenant store shall match the ceiling color, and should be used selectively. Pendant mounted lights are allowed. Surface mounted lights (other than spot lights) are not allowed (excluding Food court Tenants). No Strobe, spinner, chase, or (in any way) moving type of lighting shall be used. No luminous ceilings are permitted. Cut sheets for all fixtures and lamps must be submitted with reflected ceiling plans and lamps. 34

Food Court Food Court Key Plan Introduction The Natick Food Court, featuring both specialty in-line and kiosk food Tenants is located on the Second Level near the Sears Court. The Tenants surround the common seating area where tables and seating for over 800 people is provided. A skylight above allows natural light to create an open, attractive and lively atmosphere. Tenants are encouraged to develop a unique and innovative design and not a traditional franchise look. It is the Landlord s intent that the Food Court Tenants convey an open market atmosphere and therefore it is important that the Tenant s design shall be compatible with neighboring Tenants. The designs and materials used in the tenant space shall comply with the health code and shall convey the image of a sanitary environment. The design shall also meet The Americans with Disabilities Act (ADA) requirements. 35

In-Line Tenants Control Zone The first 10-0 of a Tenant s space from lease line to the partition separating the sales area from the food preparation area will be considered the Control Zone and will be reviewed closely by the Landlord. The Control Zone must incorporate an upgraded finish level as defined by the Design Criteria with an exciting and well-designed presentation to customers. An interior partition and door, approximately 10-0 back from the lease line, are required at the transition between the Control Zone and the back room so that no direct views are allowed into the back room cooking, storage, and clean up areas. The door between the Control Zone and back room must be a double acting type door which returns to a closed position when not in use. See page 45 for Specifications. Openings may be incorporated into the Control Zone back wall provided these openings are minimized in size. The openings shall not exceed one foot six inches (1-6 ) in height and two feet six inches (2-6 ) in width. If by design, the food prep and Control Zone are not separated, all of the space will be considered Control Zone and required to meet higher standards of finish and materials. All equipment types and layouts must be detailed and submitted to the Landlord for approval. All equipment and fixtures including exhaust hoods, cooking appliances, warming trays, coolers, etc, which are allowed in this zone must have walls, soffits, or finished panels to conceal unfinished surfaces of this equipment. Where exposed, finished surfaces must be compatible with the overall design of the space. No displays or signs are permitted beyond the Lease Line or on Landlord Neutral Piers / Demising Walls. No trash cans or condiment stations are permitted beyond the Lease Line. 36

Food Court View of Food Court Seating Area 37

Food Court Precedents Acceptable Food Court Precedents Imagery for back counter /menu boards Appealing display of food and appropriate sneeze guards Jewel-tone menu boards Orderly front counters 38

Food Court Precedents Unacceptable Food Court Precedents Soda and juice towers on front counter Cash registers, napkin holders and miscellaneous condiments on counters Miscellaneous advertisements and signage on walls Duratrans or back lighted signage Busy tile counterfronts 39

Display Zone Counters Counters shall be designed and constructed by the Tenant at the Tenant s expense and must be approved by the Landlord. The front edge of all counters (after the 1-0 required reveal at Demising Pier) shall align with the lease line. See pages 52-54 for details. The Counter Face must consist of Stainless Steel Frames (as per Landlord spec.) within which the Tenant may insert their own finish provided it meets the Landlord specifications. See pages 59-60 for details. All countertop and counter face materials must be submitted to the Landlord for review. Counter fronts must not be illuminated. Vinyl Base is prohibited within the Control Zone. Landlord specified base material must be used on the Customer Side of counter. Products, produce, and related merchandise should be creatively displayed. Products are not to be displayed on counter front Sneeze Guards. No logos/graphics will be allowed on the Counter Face. All Counter Face Panels must be of the exact same material, color and finish. No gates or access doors will be permitted in the counter. Typical Counter Detail The front countertop shall have a 2 thick square profile (with 3/8 eased edges) and be constructed of solid core surfacing material, natural stone or stainless steel, as outlined in the sidebar. (See Fig.1 & pages 59-60 for details) 40 Figure 1

Display Zone Acceptable Countertop Materials Cash registers, shall be recessed into the counter to shield them from view of the public. Such equipment will be set back eight inches (8 ) minimum from the counter face. Overall height is not to exceed 16. Equipment shall not extend higher than 6 above countertop. No simulated wood grain finishes or logos will be permitted on equipment within public view. (See Fig.2). Drink dispensers, beverage machines, coffee makers, or other equipment of any kind, self-service or otherwise, are not permitted on the front counter. Display of bottled or canned drinks is not permitted on front counter. All soda towers at rear counter must be stainless steel finish, with no advertising displayed on them. Cash Register Diagram Brushed stainless steel Solid surfacing (i.e. Corian) Choose from the following colors: Raffia (c) Concrete (c) Rice Paper (c) Natural Stone (i.e. Granite, Marble, Limestone) Wood (solid or veneer) Acceptable Counter Face Materials Solid surfacing (i.e. Corian) Natural stones Metals Glass / glass tile Ceramic tile Simulated masonry or stone Figure 2 Figure 2 Unacceptable Counter Face Materials Plastic / Lexan Plastic laminate Simulated wood Graphics / lettering Random or other orbital metal finishes Pegboard, masonite Mirror Fabric/carpet Cork Any material that would constitute a fire, public and/or health hazard 41

Display Zone Tenants must submit manufacturer s catalog sheets of all equipment for Landlord review. The area over the front counter between the countertop and signboard shall be kept clear of equipment or signs. Sneeze Guards, constructed to meet all governing codes and with concealed lighting, shall be included in the counter designs where appropriate. Glass counter fronts, Sneeze Guards, or Display Cases (4-6 AFF maximum height) must be designed as an integral part of the front counter. They will be allowed for a maximum of 50% of the storefront and must start a minimum of 18 above the finish floor. Reflective glass will not be allowed. All joints are to be butt glass joints to allow for maximum visibility. (See Fig.3) Labels to identify food in display cases or hot pans are strongly encouraged. All labels to be of a compatible design with the overall design character and professionally produced of consistent materials. Tray storage must be set back eight inches (8 ) minimum. (See Fig.4) A back counter, storage cabinets or rear display cases may be installed at the Tenant s option. Any such unit shall have a maximum height of 5-6 AFF. Local health code may require that all cabinets be of special finish and construction. Front counter cabinets are required to have a continuous recessed 8 high toe kick. No used equipment is permitted. Equipment schedule is required, indicating all dimensions, electrical requirements, etc. Condiment retainers must be recessed or integral to the countertop. A maximum height of 8 for this unit is imposed on all counters. No plastic or incongruous materials or designs will be allowed. No Tenant properties are permitted outside the lease line, i.e. tables, chairs, condiment stands, point of sales stations, signage, etc. All display cases must be adequately lighted and vented. Direct visual exposure of incandescent bulbs, fluorescent tubes, or other light sources is not permitted. Wiring shall be per local electrical code and shall not be exposed to the public. Bakery Case Detail Tray Storage Detail A tray rail, if used, must be fully integrated into the counter and storefront design and shall be constructed of high quality, durable materials consistent with the balance of the Tenant s finishes. 42 Figure 3 Figure 4

Display Zone Ceiling Painted gypsum wall board shall be used in the Control Zone area. Ceiling height in the Display Zone area must be 10-3 A.F.F. Concealed sprinkler heads are required within the control zone. Tenant must provide access panels to Landlord or Tenant equipment where required for HVAC, Lighting, etc. It is the Tenant s responsibility to confirm the access requirements and maintain required access through Tenant s design and construction process. Access panels for equipment above hard ceilings must be recessed and blended into the color and plane of the ceiling. In back-of-house food preparation areas (behind the Control Zone partition wall), Tenant shall provide a nonporous washable ceiling or ceiling tiles as per Health Department regulations. Use of wood or other combustible material above ceilings or any concealed space is prohibited. Lighting The Landlord will provide accent lighting for the countertop using incandescent adjustable fixtures on a track from above. Other Control Zone lighting (including Menu Board Lighting) must be by low voltage halogen or incandescent sources only. No other lighting types are permitted in the Control Zone. Fluorescent lighting may be used in the food preparation areas behind the Control Zone, where a partition separates it from the service area. All Lighting fixtures shall bear the UL Label. Unacceptable Food Court Tenant Materials Acrylics, plastics, plastic laminates, Plexiglas or Lexan Smoked, colored, beveled, or tinted glass Anodized or mill finish aluminum Simulated materials (imitation brick, stone, wood, faux finishes, etc.) Mirror Brick Painted drywall (sheetrock) Glazed finishes and ceramic tiles as an overall storefront material Wood countertops Any other material not allowed by the Massachusetts Health Code 43

Display Zone Wall Construction Demising walls separating adjacent Tenants or walls adjacent to a mall service corridor shall be finished by Tenant to provide a one-hour rating as required by code. The Landlord shall provide metal stud framing only. Tenant installed Cement Board Durock shall extend full height from the floor to the underside of the floor or roof deck above. Tenant shall be responsible for maintaining the code-required fire rating (and landlord required waterproofing) at all demising wall penetrations (ductwork, piping, conduit, etc.). This work shall include the installation of fire stops, fire dampers and fire rated penetration seals as required by code. Provide a food preparation partition wall 10-0 from the Tenant s lease line with a service door separating the service and food preparation areas. Interior wall construction is to be composed of 20 ga. or greater metal stud framing on a base of Wolmanized or Pressure-Treated Wood at 16 max. o.c., with ⅝ Cement Board Durock only, taped with glass fiber tape on all seams, then smoothed with latex modified thin-set mortar. Metal stud framing shall extend up to the structure above as required so the wall is adequately braced and supported. The Landlord s structure may be used for lateral support only. If Tenant chooses to brace equipment, signage, cabinetry, etc. to the wall, Tenant shall install metal or fire retardant treated wood blocking behind and in addition to the Cement Board. The service door must be satin finish stainless steel with a circular vision panel. It shall be self-closing to shield the back room from public view. See page 45 for specifications. Wall Finishes All wall surfaces in control zone must be finished with Landlord Specified tile and wood panels, purchased from the Landlord and installed by the Tenant. See page 45 for specifications. Mirrored walls are not acceptable within the control zone area. Other than the Menu Board itself, no other advertisements, photos or sale posters of any kind are permitted. Floors Concrete slab floors are provided at each Tenant space as indicated on the Lease Outline Drawings. All tenant floors (including sales and preparation areas) must be waterproofed by the Tenant with Dex-O- Tex Cheminert K as manufactured by Crossfields Products Corp., or approved equal. Quarry Tile must be installed on top of waterproofed floor in Display Zone. See Page 45 for specifications. This waterproofing must extend a minimum of six (6 ) inches above the floor slab at all surrounding walls. The installation must be tested and approved by the operations manager to insure that it is 100% waterproof before any other construction occurs, as the Food Court Tenants are directly above other Retail tenants. All penetrations must be sleeved and watertight. Floor drains are required. Tenant is specifically prohibited from using vinyl sheet flooring, vinyl composition tile, vinyl base material or any similar material in the Control Zone. Ceramic tile, marble tile, and quarry tile installations must be commercial grade with a non-slip surface, thin set where required, on the concrete slab. Each Tenant shall have a recessed 8 high tile base of Common Area material, purchased from the Landlord and installed by the Tenant at the Tenant s expense. Grout lines shall be set to be continuous in line, width, and color from the common area to Tenant s counter base and continue uninterrupted up the 8 high base. 44

Materials Required Material Specifications: Stainless Steel Doors: (At Food Preparation Partition Wall) Eliason Corporation Phone 800-828-2655 www.eliasoncorp.com Easy Swing Double Action Door Model DSP-3 16 ga. Stainless steel with delta formed vertical edges and 10 round clear acrylic window Waterproof Flooring: Crossfield Products Corp. 140 Valley Road Roselle Park, NJ 07204 Phone 908-245-2800 Dex-O-Tex Cheminert K Seamless Industrial Flooring System Cement Board: USG (United States Gypsum Company) 125 South Franklin Street Chicago, IL 60606 Phone 800-874-4968 Durock Brand Cement Board ⅝ thick Quarry Tile: (Food Court Display Zone Tenant Floors) Dal-Tile : Quarry Floor Tile Color: Gray Suretread OQ76 or Gray Paver OQ85 Size: 6 x6 1-800-933-TILE Ceramic Tile: (Kiosk & In-Line Food Court Tenant Walls) Ceramiche Kiope Serie: ARKASA Color / Style: Nuance Beige Size: Approx. 12 x 24 Horizontal Running Bond Pattern Contact: Ed Ortiz Division9 Tile Phone: 800-797-6463 Ceramic Base Tile: (In-Line Food Court Tenant & Kiosk Tenant Base) Flor Gres Series: Stontech / 1.0 Color / Style: Stonbrown / 3.0 Size: 20cm x 80cm (8 x32 ) Contact: Joan Martin. Tile x Design Phone: 763-551-5900 Wall Grout: TEC Unsanded Accucolor Grout # 906 Cornsilk w/tec 3N1 Performance Mortar Floor Base Grout: TEC Unsanded Accucolor Grout # 927 Light Pewter Countertops: Corian by Dupont Solid Surfacing Material ¾ thick, Matte Finish Choose from colors: Raffia (C), Concrete (C) or Rice Paper (C) 45

Materials Menu Board Paint Color Options Blue: Benjamin Moore Charlotte Slate AC-24 Red: Benjamin Moore Plum Raisin 2082-20 Green: Benjamin Moore Cushing Green HC-125 White Oak Wood Cap and Menu Board Zone Band Stainless Steel #4 Finish Orange: Benjamin Moore Bronze Tone 2166-30 Gold: Benjamin Moore Richmond Gold HC-41 Raffia (C) Concrete (C) Rice Paper (C) 46 Corian Solid Surfacing for Countertops

Materials In-Line Food Court Tenant Wall Tiles Kiosk Food Court Tenant Wall Tiles Floor Tile Field Floor Tile Border/Base 47

Food Court Signage Introduction Landlord will provide a Sign Band as indicated in the details of these guidelines. It incorporates a Landlord provided and maintained up-lighting component to illuminate the Tenant s Identity Letters/Corporate Logo. Identity Letters / Corporate Logo (limited to Trade Name and Logo only) are to be provided by Tenant. Letters/Logo are to be non-illuminated solid non-flammable material: 2 1/2 thick dimensional aluminum letters, painted all sides the same color. Signage shop drawings must be submitted to Landlord for review and approval before fabrication. The Landlord reserves the right to reject any signage that in its sole opinion is detrimental to the overall design. Maximum Letter height is limited to 16. All signage and displays shall be illuminated during the hours that the Food Court is open and shall be controlled by a 7-day time clock. All signage is to be of the highest quality construction. Shop fabrication and painting is required. The Landlord s Sign Band may be used for the Tenant s Identity Letters / Corporate Logo only. Any other attachment to the Landlord s Sign Band is prohibited. All Control Zone lighting shall be on the Tenant s electrical circuit controlled by a time clock set to the Landlord s established hours. Light levels of Control Zone lighting shall be maintained in a manner consistent with the Landlord s overall lighting plan and shall be controlled by a lockable dimmer switch and circuit. No animated components, flashing lights, formed plastic, injection molded plastic, internally illuminated, neon or box-type, cloth, paper, or cardboard signs are permitted throughout the Control Zone. Temporary signs or hand written signs will not be permitted. Each tenant shall submit cut-sheets and shop drawings of proposed signage including primary signs, secondary signs, Menu Boards, etc. to the Landlord for review and approval before fabrication and installation. 48

Food Court Signage 9" 2'-6" 1 layer of 1 Thick Frosted Coke Bottle Green Acrylic; 3M printed diffuser located on second surface; spans between both vertical supports and pulled down from ceiling by 6 by Landlord In-Line Food Court Tenant Sign Band Top View Not to Scale Existing Bulkhead / Soffit 1'-6" 4-0 tall, 1-6 wide, 9 thick Support w/ Painted Brushed Aluminum Finish; No Exposed Fasteners, All Welds Ground Smooth by Landlord 9" 2 1/2 Thick Dimensional Aluminum Letters - Painted all Sides Same Color, Max Letter Height 16 by Tenant Uplit from below by Landlord FOOD TENANT In-Line Food Court Tenant Sign Band Front View Not to Scale 14'-4" Painted Metal Tube 4'-0" 6" Supports 1 tall x 3 deep with ends capped by Landlord KH Wood Veneer Shelf with Up-Lighting for I.D. 2'-6" Letters and Downlights for Counter by Landlord In-Line Food Court Tenant Sign Band Side View Not to Scale Existing Light Cove Track Light 1 Thick frosted glass green acrylic by LL Graphic Mural by LL Painted Metal Support by LL Painted Metal Tube Supports by LL Wood Veneer Shelf by In-Line Food Court Tenant Sign Band Section View Not to Scale In-Line Food Court Tenant Signage Details 49

Food Court Signage Menu Boards All menu boards are to be located within the Menu Board Zone, located between 7-3 and 10-3 A.F.F on the back partition wall. The Menu Board shall be 3-0 high and surface mounted to the partition wall - either vertically or angled (see pages 56-57). Length may vary depending on partition wall arrangement. Maximum letter height is two inches (2 ). Shop drawings must be approved in writing prior to installation of any menu board. All menu boards are required to have white lettering (Benjamin Moore, Super White), on dark jewel-tone background colors for maximum clarity. Tenants are encouraged to include a logo or graphic on their menu board, and may feature the store name once. Jewel tone Menu Board colors may be chosen from the following: (see Materials Palette page 46-47) Blue: Benjamin Moore Charlotte Slate AC-24 Menu boards shall be integrated into the overall storefront design. Menu boards shall be illuminated externally by the Tenant. The Tenant must take care in order to not create glare on their menu sign by choosing appropriate lighting (i.e. incandescent non-glare sources). Menu Boards must be changeable with respect to price and menu. No advertisement sign or trademarks (e.g. Coca Cola or Pepsi) will be allowed on the menu board. Additional signage on the Menu Board is limited to one (1) designated logo or trade name only. Internally illuminated Menu Boards are not permitted. Red: Benjamin Moore Plum Raisin 2082-20 Green: Benjamin Moore Cushing Green HC-125 Orange: Benjamin Moore Bronze Tone 2166-30 Gold: Benjamin Moore Richmond Gold HC-41 50

Food Court Signage Acceptable Menu Boards Externally Illuminated signs Integrated design Easy-to-read lettering Uniform graphics Unacceptable Menu Boards Photos of Food (Backlit) Internally Illuminated signs Duratrans material 51

Details Typical In-Line Food Court Tenant Plan (w/center door) 52

Details Typical In-Line Food Court Tenant Plan (w/side door) 53

Details In-Line Tenant Front Elevation 54

Details In-Line Tenant Rear Elevation 55

Details In-Line Tenant Side Elevation @ Demising Wall 56

Details In-Line Tenant Side Elevation @ Neutral Pier 57

Details Detail Elevation & In-Line Tenant Counter 58

Details Plan Detail @ Counter-Front Panels Plan Detail @ Reveal 59

Details Section Detail @ Typical Tenant Countertop 60

Food Court Kiosks Introduction Freestanding food kiosks on the edge of the Food Court complement the bustling dining area. Their presentation of an urban bistro meets market-stall concept contributes to the energy and excitement of the food merchant environment. Materials and signage, consistent with the In-Line Food Court Tenants, showcase the Tenant s special Identity, while making for a cohesive design concept. Particular attention will be given to all aspects of the Tenant s design due to the high visibility of the Lease Space from all sides. Tenants are encouraged to create a unique design concept in their presentation and counter finishes. The Landlord has predetermined the location, size and footprint of the Kiosks. They are located at the front edge of the Food Court adjacent to the Common Area, and are highly visible to the Mall shopper. (see key plan at the beginning of Food Court chapter) Some creative variation from this footprint (within the constraints of the Landlord Demising Walls) will be considered and approved at the Landlord s discretion. The total area of the kiosk must remain the same. At the back-to-back tenant kiosks, a rear Demising Wall separating Tenants and angled side walls are provided by the Landlord. External walls are finished by the Landlord. Tenant to finish internal walls as per Landlord specification (see page 45). At single tenant kiosks, rear and side walls are to be similar and finished by Tenant. All storage must be concealed from public view. Plastic Laminates are permitted only at interior cabinets. Counters Counters shall be designed and constructed by the Tenant at the Tenant s expense and must be approved by the Landlord. The Counter Face must consist of Stainless Steel Frames within which the Tenant may insert their own finish provided it meets the Landlord specifications. See details of this guideline. No logos/graphics will be allowed on the Counter Face. All Counter Face Panels must be of the exact same material, color and finish. Counter fronts may not be illuminated. The front countertop shall have a 2 thick square profile (with 3/8 eased edges) and be constructed of solid core surfacing material, natural stone or stainless steel, as outlined below: (See Fig.7 & details) Typical Counter Detail Figure 7 All countertop materials must be submitted to the Landlord for review. Counter gates for access are to be finished in a compatible material to Tenant counters. Flip-top lids are encouraged. Hinges to be industrial quality and concealed. Products, produce, and related merchandise should be creatively displayed. Products are not to be displayed on counter front Sneeze Guards. Cash registers, drink dispensers, etc., shall be recessed into the counter to shield them from view of the public. Such equipment will be set back eight inches (8 ) minimum. Overall height is not to exceed 16. No simulated wood grain finishes or logos will be permitted on equipment within public view. (See Fig.2). Acceptable Countertop Materials Brushed Stainless Steel Solid surfacing (i.e. Corian) Choose from the following colors only: Raffia (c) Concrete (c) Rice Paper (c) Natural Stone (i.e. Granite, Marble, Limestone) 61

Food Court Kiosks Drink dispensers, beverage machines, coffee makers, or other equipment of any kind, selfservice or otherwise, are not permitted on the front counter. Display of bottled or canned drinks is not permitted on front counter. All soda towers at rear counter must be stainless steel finish, with no advertising displayed on them. The area over the front counter between the countertop and signboard shall be kept clear of equipment or signs. A tray rail, if used, must be fully integrated into the counter and storefront design and shall be constructed of high quality, durable materials consistent with the balance of the Tenant s finishes. Sneeze Guards, constructed to meet all governing codes and with concealed lighting, shall be included in the counter designs where appropriate. Labels to identify food in display cases or hot pans are strongly encouraged. All labels to be of a compatible design with the overall design character and professionally produced of consistent materials. Tenants must submit manufacturer s catalog sheets of all equipment for Landlord review. A back counter, storage cabinets or rear display cases may be installed at the Tenant s option. Any such unit shall have a maximum height of 4-6 AFF. Local health code may require that all cabinets be of special finish and construction. Front counter cabinets are required to have a continuous recessed 8 high toe kick. Local health code requires that all cabinets lock. No used equipment is permitted. Equipment schedule is required, indicating all dimensions, electrical requirements, etc. Condiment retainers must be recessed or integral to the countertop. A maximum height of 8 for this unit is imposed on all counters. No plastic or incongruous materials or designs will be allowed. No Tenant properties are permitted outside the lease line, i.e. tables, chairs, condiment stands, point of sales stations, signage, etc. Cooking requiring exhaust hoods is not permitted at kiosks. Food assembly or preparation other than cooking is encouraged. Glass counter fronts, Sneeze Guards, or Display Cases (4-6 AFF maximum height) must be designed as an integral part of the front counter. They will be allowed for a maximum of 50% of the storefront and must start a minimum of 18 above the finish floor. Reflective glass will not be allowed. All horizontal joints are to be butt glass joints to allow for maximum visibility. (See Fig.3) All display cases must be adequately lighted and vented. Direct visual exposure of incandescent bulbs, fluorescent tubes, or other light sources is not permitted. Wiring shall be per local electrical code and shall not be exposed to the public. Unacceptable Food Court Kiosk Tenant Materials Acrylics, plastics, plastic laminates, Plexiglas or Lexan Smoked, colored, beveled, or tinted glass Anodized or mill finish aluminum Simulated materials (imitation brick, stone, wood, faux finishes, etc.) Mirror Brick Painted drywall (sheetrock) Glazed finishes and ceramic tiles as an overall storefront material Wood countertops Any other material not allowed by the Massachusetts Health Code 62

Food Court Kiosks Floors Concrete slab floors are provided at each Tenant space as indicated on the Lease Outline Drawings. The entire floor of the Kiosk must be waterproofed by the Tenant with Dex-O-Tex Cheminert K as manufactured by Crossfields Products Corp., or approved equal. This waterproofing must extend a minimum of six (6 ) inches above the floor slab at all surrounding walls. The installation must be tested and approved by Mall Operations Manager to insure that it is 100% waterproof before any other construction occurs, as the Food Court Tenants are directly above other Retail tenants. Tenant is required to install Quarry Tile on top of waterproofed floor. See Page 45 for specifications. Tenant is specifically prohibited from using vinyl sheet flooring, vinyl composition tile or any similar material in the Control Zone. Ceramic tile, marble tile, and quarry tile installations must be commercial grade with a non-slip surface, thin set where required, on the concrete slab. At interior of kiosk, base material shall match flooring. At exterior of kiosk, each Tenant shall have a recessed 8 high tile base of Common Area material, installed by the Tenant at the Tenant s expense. Grout lines shall be set to be continuous in line, width, and color from the common area to Tenant s counter base and continue uninterrupted up the 8 high base. Tenant shall purchase the Common Area material from the Landlord. 63

Food Court Kiosks Lighting The Landlord will provide accent lighting for the countertop using recessed low voltage MR-16 or other halogen-type fixtures recessed into the Landlord provided Sign Band and/or Landlord Soffit. Other Control Zone lighting must be by low voltage halogen or incandescent sources only. No other lighting types are permitted in the Control Zone. Electrical Two tele/com (2-4 pair cat 3 cable) connections and 100 amp; 3 phase 120/208 volt 4-wire of electrical supply are available per kiosk. Tenant to verify electrical conduit locations with Landlord. Mechanical / Plumbing 1 Cold water stub-outs are provided by Landlord. Tenant to verify locations with Landlord. Hot water is to be provided by Tenant per the installation of an instantaneous water heater or a point-of-use water heater. 4 Waste line is provided. Tenant to verify location with Landlord. Tenants are required to provide floor drain and sinks as required by Landlord and local jurisdictions. Tenant electrical equipment, wiring and/or connections are to be concealed from public view. 64

Food Court Kiosks Kiosk Signage Landlord will provide a Sign Band as indicated in the details of these guidelines. It incorporates a Landlord provided and maintained up-lighting component to illuminate the Tenant s Identity Letters/Corporate Logo. Identity Letters / Corporate Logo (limited to Trade Name and Logo only) are to be provided by Tenant. Letters/Logo are to be non-illuminated solid non-flammable material: 2 1/2 thick dimensional aluminum letters, painted all sides the same color. Sign design must be submitted to Landlord for review and approval before fabrication. The Landlord reserves the right to reject any signage that in its sole opinion is detrimental to the overall design. Maximum Letter height is limited to 16. All signage and displays shall be illuminated during the hours that the Food Court is open and shall be controlled by a 7-day time clock. All signage is to be of the highest quality construction. Shop fabrication and painting is required. The Landlord s Sign Band may be used for the Tenant s Identity Letters / Corporate Logo only. Any attachment to the Landlord s Sign Band is prohibited. All storefront lighting shall be on the Tenant s electrical circuit controlled by a time clock set to the Landlord s established hours. Light levels of Display Zone lighting shall be maintained in a manner consistent with the Landlord s overall lighting plan and shall be controlled by a lockable dimmer switch and circuit. No animated components, flashing lights, formed plastic, injection molded plastic, internally illuminated, neon or box-type, cloth, paper, or cardboard signs are permitted throughout the Display Zone. 65

Food Court Kiosks 14'-8" 2'-6" 9" 2 layers of 3/4 Thick Frosted Coke Bottle Green Acrylic; 3M printed diffuser between both layers of acrylic - printed both sides by Landlord 2'-0" 2 1/2 Deep Dimensional Aluminum Letters - Painted all Sides Same Color, 16 High Maximum by Tenant uplit from below by LL 6" Food Court Kiosk Sign Band Top View Not to Scale Food Court Kiosk Sign Band Front View (Other Side Similar) Not to Scale 14'-8" Existing Soffit FOOD TENANT 14'-3" Supports w/ Painted brushed aluminum finish by Landlord Painted Metal Tube Supports 1 x 3 with capped ends by Landlord Wood Veneer Shelf with Up-Lighting for I.D. Letters and Downlights for Counter by Landlord 2 Layers of 3/4 frosted glass green acrylic with graphic between by Landlord 2 1/2 Deep Letters by Tenant 9" 2'-6" Food Court Kiosk Sign Band Side View (Support End) Not to Scale 5" Food Court Kiosk Sign Band Side View (Cantilevered End) Not to Scale Food Court Kiosk Sign Band Support Beyond by Landlord Up-Lights to Illuminate Faces of Identity Letters by Landlord Down Lights for Kiosk by Landlord Kiosk Food Court Tenant Signage Details 66

Food Court Kiosks Menu Boards Internally illuminated Menu Boards are not permitted. All menu boards are required to have white lettering (Benjamin Moore, Super White), on dark jewel-tone background colors for maximum clarity. Tenants are encouraged to include a logo or graphic on their menu board, and may feature the store name once. Jewel tone Menu Board colors may be chosen from the following: (see Materials Palette page 46-47) Blue: Benjamin Moore Charlotte Slate AC-24 Red: Benjamin Moore Plum Raisin 2082-20 Green: Benjamin Moore Cushing Green HC-125 Orange: Benjamin Moore Bronze Tone 2166-30 Gold: Benjamin Moore Richmond Gold HC-41 Menu boards shall be integrated into the overall storefront design. The Menu Board zone begins at 5-0 AFF. The Menu Board shall be 30 high x 12-0 wide and surface mounted to the back wall of the kiosk. The rear of the Menu Board must be a finished panel. Maximum letter height is two inches (2 ). Shop drawings must be approved in writing prior to installation of any menu board. Menu Boards must be changeable with respect to price and menu. No advertisement sign or trademarks (e.g. Coca Cola or Pepsi) will be allowed on the menu board. Additional signage on the Menu Board is limited to one (1) designated logo or trade name only. Menu boards shall be illuminated externally by the Tenant. The Tenant must take care in order to not create glare on their menu sign by choosing appropriate lighting. Temporary signs or hand written signs will not be permitted. Each tenant shall submit cut-sheets and shop drawings of proposed signage including primary signs, secondary signs, Menu Boards, etc. to the Landlord for review and approval before fabrication and installation. 67

Details Typical Back-to-Back Kiosk Plan 68

Details Kiosk Front Elevation 69

Details Kiosk Rear Wall Elevation 70

Details Kiosk Side Elevation 71

Details Typical Details @ Kiosk Demising Wall Cap 72

Tenant Submittal Requirements & Procedures Tenant improvements are subject to Landlord s approval and shall conform to all Design Criteria herein and Natick Mall Tenant Construction Guide and Exhibits. Tenant must use an Architect and/or Engineer registered in the State of Massachusetts for preparation of all submittals. Submittals must bear both the Architect s and Engineer s title block with name and address. Submittals must be signed and sealed by the Architect and/or Engineer. Plans prepared by anyone other than a State of Massachusetts registered Architect and a State of Massachusetts Engineer will be rejected. Tenant must notify Tenant Coordinator of the name, address and phone number of the Architect and Engineer. All Tenant submittals as outlined below must be submitted to the Landlord as a complete package. Partial submittals will not be accepted and will be rejected without review. Each Tenant is responsible for compliance with all governmental codes and regulations. Refer to Tenant Technical Manual. The Landlord is not responsible for any delay and costs associated therewith that result from Tenant s failure to submit information (including plans, sections, lists of materials, etc.) to the Landlord or its representatives for review. All plans, submissions and inquiries shall be directed to the Tenant Coordinator. 73

Preliminary Submittal Preliminary Plans and Sketches The purpose of this phase is to acquaint Landlord with Tenant s intentions, to fully coordinate the Tenant design with the Design Criteria, and to agree on a design concept before final drawings are begun. Conceptual ideas for Tenant signage and interior finishes are required in the Preliminary Plan submittal. Tenant agrees that Tenant s plans will be prepared in strict accordance with Landlord s construction requirements, relevant codes, and the applicable provisions of the Tenant Design Package. Tenant shall submit to Landlord two (2) sets of drawings (copies on bond or e-mailed in printable 11 x17 PDF format) showing the intended design, character and finishes of the Demised Premises. Preliminary Submittal shall comply with the requirements and specifications of the Design Criteria contained herein. Preliminary Submittal Contents Preliminary Submittal shall include the following information at a minimum: Key Plan Floor plans (scale 1/4 =1-0 ) indicating finish materials clearly. Typical storefront sections (scale 1/2 =1-0 ). Reflected ceiling plans (scale 1/4 =1-0 ). Sample board consisting of materials and color chips firmly applied to an 8-1/2 x 11 illustration board. All samples must be clearly labeled and keyed to plans. Color rendering of storefront and/or color photograph of storefront prototype. As soon as possible after receipt of Preliminary Submittal, Landlord shall return to Tenant one set of prints with comments, modifications and/or approval. If Preliminary Submittal, or any part thereof, is returned to Tenant without an approval by Landlord, Tenant shall immediately revise plans and resubmit to Landlord for approval within seven (7) days after Tenant s receipt for further review and approval by Landlord. 74

Final Submittal Final Submittal Contents Final Submittal shall include the following information at a minimum: All plans shall include complete coordination with Landlord s construction. Floor plans, indicating construction by Tenant; materials, samples of colors, finishes, and placement of fixtures and equipment. Reflected ceiling plan, indicating any suspended ceiling, light fixtures and bulb type. Electrical drawings as indicated in Mechanical and Electrical Tenant Design Criteria including fire alarm system components. Drawings must indicate electrical loads. Signage Submittal Signage submittals are to be made by sign fabricator and coordinated with the drawings of the Tenant s Architect. Review of signage is separate from the Plan submittal. Tenant signage submittals must be made not later than 14 days after approval of final submittal. The submittal shall contain the following information at a minimum: The sign drawings must be at 3-1 -0 scale. Accurate drawing at 1/2 =1-0 of any storefront or exterior elevation on which signs appear. The signs shall be accurately located on floor plans and storefront elevation and shall be dimensioned for position. Camera-ready art of Tenant s trade name/logo, or color rendering accurately illustrating signage design. Fire protection drawings. Interior elevations, sections and details sufficient for construction. Interior finish schedule. Tenant data sheet indicating the Tenant utility load demands. Hood Documents: Three (3) sets of Hood Specifications / Drawings (for Food Related Tenants). AFTER LANDLORD S APPROVAL, ANY CHANGES OR MODIFICATIONS TO THE CONSTRUCTION DOCUMENTS OR THE TENANT S INTERIOR IMPROVEMENTS MUST BE APPROVED BY THE LANDLORD IN WRITING Contract Documents Tenant shall submit to Landlord three (3) sets of printed drawings on bond. All Submittals must be in full-size format: floor plans, reflected ceiling plans, equipment plans, etc., are to be submitted at a scale of 1/4 =1-0. Door schedules, finish schedules, details, etc., to be produced in full size type. Landlord comments, including Landlord approval stamp & date, shall be forwarded to Tenant s Architect electronically (via e-mail) by Web link or TIFF format. Tenant must print Landlord approved document, then sign and seal as required by local governing authorities. 75

Final Submittal Changes after Final Plan Approval Tenant must resubmit to the Landlord and the Town of Natick any plan changes (HVAC, Electrical, Plumbing, etc.) made after final approval. Extent of Landlord Plan Review and/or Approval: Landlords plan review and/or approval is for compliance with Tenant Design Package and Building Code only. This approval does not relieve Tenant of responsibility for compliance with Lease documents, field verification of dimensions and existing conditions, discrepancies between final working drawings and as-built conditions for Tenant s space, and coordination with other trades and job conditions. No responsibility for proper engineering, safety, and/or design of Tenant Work on the Premises is implied or inferred on the part of Landlord by this approval, and any such responsibility is hereby expressly disclaimed. Tenant shall have sole responsibility for compliance with all applicable governing codes, laws, statutes, ordinances, orders, regulations and other authorities for all work performed by or on the behalf of Tenant in Tenant s Premises. Landlord s or Landlord s agents or representative s approval of Tenant s drawings or of Tenant s Work shall not constitute an implication, representation or certification that said working drawings or Tenant s Work is in compliance with said codes, laws, statutes, ordinances, rules, orders, regulations or other authorities. In instances where several sets of requirements must be met, the requirements of Landlord s Insurance Underwriter or the strictest standard shall apply where not prohibited by applicable codes. In addition, Tenant shall have sole responsibility for compliance with all applicable Federal and State of Massachusetts requirements for the use of the Premises permitted by Tenant s Lease. 76

INTRODUCTION / TENANT REQUIREMENTS 1 Table of Contents 2 Project Directory 3 Landlord Required Contractors 4 Building Codes 5-6 Natick Mall Requirements 7-10 Tenant Design and Construction Requirements 11 Preliminary Submittal Requirements 12 Final Submittal Requirements DETAILS / SPECIFICATIONS A 1 A2 A3 A4-A8 A9 A10 A 1 1 Construction Barricade Demising Partition at Service Corridor Demising Partition Tenant/Tenant Typical Mall Bulkhead at Tenant Storefront (Conditions Vary) Recessed Tenant Back Door Expansion Joint Section Utilities by Landlord S1 S2-S3 FP1-2 M1-M3 M4 M5 M6 M7 M8 M9 M10 Mall Structural Specifications Mall Brace Elevation (field verify where occurs) Fire Protection Drawing Requirements Tenant Fan Box Design Requirements Duct Details Supply Tap/Toilet Exhaust Tap Tenant Provided Rooftop Unit Diagram Duct Connection Tenant Toilet Exhaust Grease Pan Detail for all Food Court Tenants with Grease Exhaust Fans Exhaust Fan by Tenant Cooling Load Calculation Form Tenant Smoke Exhaust Operation with Fan Box E 1 Typical Tenant Meter Center E2-3 Tenant Electrical Service Diagrams E4 Electrical Panel Schedule E5 Smoke Control & Detection Diagram for Tenant RTU P1 P2 P3 P4 Typical Tenant Plumbing Riser Diagram Typical Food Court Tenant Riser Diagram Typical Floor Trench/ Sanitary & Vent Interfaces Floor Drain & Floor Penetrations Note: Details included in this manual are FOR REFERENCE ONLY. Tenant architect is required to field survey existing conditions and verify Lease Agreement, prior to submitting plans for Landlord review.

MALL LOCATION Natick Mall 1245 Worcester Road Natick. MA 01760 Store Name/Store Space Number MALL OPERATIONS Contact: Adam Skrzypczak Operations Manager P (508)-655-4800 C (774) 244-7231 Contact: Tanino Tarafa Manager of Technical Services C (774) 244-7269 MALL SECURITY Contact: James Hart Security Director P (508)-655-4800 *Press Option #1 after mall closing BUILDING DEPARTMENT Natick Building Department 13 East Central Street Natick, MA 01760 P 508-647-6450 Contact: Mike Melchiorri Building Inspector FIRE DEPARTMENT Town of Natick Fire Department 22 East Central Street Natick, MA 01760 P (508) 647-9556 Contact: Capt. Rocco Franciose Permits/Inspection eneral Growth Properties. Inc. 110 N. Wacker Drive Chicago. IL 60606 312-960-5000 F 312-960-5064 LANDLORD S STRUCTURAL ENGINEER Tom Satkevich McNamara/Salvia One International Place Boston. MA 02110 P (617) 737-0042 F (617)737-0042 WATER Water Authority MASS. Water Resources Authority Charlestown Navy Yard Boston, MA P (617) 242-6000 ELECTRIC SERVICE Boston Edison 1165 Massachusetts Avenue P223 Dorchester, MA 02125 P (617) 424-2275 GAS SERVICE Commonwealth Gas Company 157 Cordaville Road Southboro, MA 01772 P (800) 232-1604 x2296 P (508) 653-5452 Contact: Maurice Pilette Plan Review HEALTH DEPARTMENT Natick Board of Health 13 East Central Street Natick, MA 01760 P (508) 651-7244 PUBLIC WORKS Natick Public Works Water and Sewer Division Natick. MA 01760 P 508-651-7310

Following is a list of Contractors required for Work, as indicated, at Natick Mall: Fire Alarm: Contact: Ed Hevy Hevy-Mahan Electric 58 Bond Road Chariton, MA 01507 PH: 508-248-1499 Sprinkler: HVAC Controls/ Smoke Evac./ Water Meter Contact: Mike Mansanto Simplex Grinell PH: 781-953-4863 (cell) Contact: Brian Suillivan Universal Automation & Mechanical Svces. 841 Worester Road, Unit 512 Natick, MA 01760 PH: 508-425-9709 F: 508-384-0743 Roofing: Contact: TJ McDonough Delta Roofing 5 Esquire Road Billerica, MA 01862 PH: 978-436-9990

BUILDING CODES: Building: Massachusetts State Building Code, 6 th edition (780 CMR) Mechanical: Massachusetts State Mechanical Code (BOCA National Mechanical Code to be applied when Massachusetts Code is silent) Electrical: Massachusetts Electrical Code (527 CMR) Plumping: Massachusetts State Plumbing Code (248 CMR) and Massachusetts Fuel Gas Code (248 CMR) Accessibility: Massachusetts Architectural Access Board s Rules and Regulations (521 CMR) Energy: Massachusetts State Energy Code (780 CMR 13) Fire: Massachusetts State Fire Protection Code (NFPA Life Safety Code to be applied when Massachusetts Code is silent) Health: Town of Natick Board of Health Regulations The above is for information only. Architect must verify all required Codes and Amendments. Building Code and Amendments are available through the Statehouse Bookstore (617)727-2834. Contact the Massachusetts Board of Building Regulations and Standards for current amendments Board of Building Regulations and Standards (BBRS) One Ashburton Place - Room 1301 Boston, MA 02108-1618 Phone (617)727-3200 Fax (617)227-1754 TTY (617)727-4266 http://www.mass.gov/bbrs

Following is a brief description of required items/procedures for Tenant construction at Natick Mall. Note that this is not a complete description of all requirements and limitations for Tenant construction. The Tenant s contractor shall obtain a Construction Rules and Regulations Manual at the site from the Mall Operation s Manager for further guidelines. 1. Water Meter: Tenant Contractor to provide new water meter in a location accessible to Landlord. Siemens Building Technologies is the required vendor. Water meter to read in cubic feet. 2. Sprinkler Work: Tenant remodel to include new concealed sprinkler heads and isolation valve. Contact Landlord Sprinkler contractor for specific requirements. Sprinkler shop drawings and supporting hydro-calculations must be submitted to and approved by GGP s property insurance carrier. Contact Mall Operations Manager for Landlord s insurance carrier plan review contact, mailing address and submittal requirements. Simplex Grinnell, the mall required Sprinkler Contractor designs the sprinkler system to comply with GGP Insurance Standards and local code requirements. Prior to demolition, a Vitriolic Isolation Valve is installed in the space To standardize sprinkler heads in the mall, Viking Sprinkler Heads are utilized in all remodels/new tenant construction. 3. Fire Alarm: Tenant remodel to include upgrade to existing system including new ceiling mounted horn strobes. Contact Landlord Fire Alarm contractor for specific requirements and specifications. Hevy- Mahan Electric, the mall required FA contractor designs FA system per local code requirements. All stores will be required to install a new FA system. All FA wiring is required to be hard piped and run in "red" EMT All speaker strobes are ceiling mounted design unless otherwise required The installation of a new booster panel will be determined by the required FA contractor The new isolation valve is wired into mall FA System (See Sprinkler Notes) 4. Electrical Work: All electrical work needed to be performed in Landlord switchgear to Tenant s junction box, must be conducted by Landlord s Electrical Contractor (Hevy-Mahan Electric)

5. HVAC Controls: For all Tenant Remodels and new Tenant build-outs, Tenant must provide a new VAV box. Contact Landlord HVAC/Smoke Evacuation contractor for specific requirements. 6. New VAV box must be compatible with Mall control system. Boxes shall be manufactured by REDD-I per criteria. Contact Green Tech HVAC Sales, 530 Chestnut, Meredith, NH 03101; Attn.: Greg Sifferlin: PH 603-627-6597 or Equipment Direct Sales (508) 580-2996. Refer to M- Series of Landlord s Construction Details and Criteria. (Note: Tenant/GC does not purchase VAV box from Landlord). 7. If a crane is needed for any HVAC work, crane contractor is required to submit a separate Certificate of Insurance to the Mall Operations Manager, prior to work start. 5. Storefront: Tenant must provide a ¾" black metal reveal at the perimeter of the storefront except as noted in the Tenant Design Criteria where storefront projects above 12-0 A.F.F. 9. Demising Walls: Due to open plenum return, demising walls should not extend to deck except where they border a service corridor or at the storefront. Coordinate with Mall Operations Manager for specific condition. 10. General Contractor must coordinate any after hour work with the Mall Operations Manager 11. Permitting Requirements: Tenant must submit drawings with Landlord approval and comments to building dept. for approval. Fire Department requires confirmation from Landlord required contractors that Tenant has contracted with them for work, as required by Landlord. Review affidavit requirements with Fire Department prior to submittal. GC must possess a valid Massachusetts General Contractor license. 12. Tenant must resubmit to the Landlord and the Town of Natick, any plan changes, (HVAC, Electrical, etc.) made after final approval. 13. The Town of Natick requires architectural progress reports, as well as a final affidavit on the tenant build-out. 14. Once stamped/signed/approved by Landlord, it is imperative for a copy of the final set of Landlord approved plans to be kept at the job site at all times. Failure to do so will put the contractor in jeopardy of having his work and progress stopped.