Smart Communications. Smarter Trading. OpenScape Xpert from Unify is a virtualized, smart trading solution that combines voice, data, security, risk reduction and seamless communication with a robust, multi-functional turret for a software-driven solution that lowers your organization s total cost of ownership (TCO). It s trading that s fast, compliant, integrated. It s trading smarter.
Today s financial trading environment demands regulatory-compliant communications solutions that reduce TCO and allow fast, secure trade execution. Unify, a proven leader in unified communications, enhances trader performance with the latest technology that brings multi-line voice, instant messaging, video and more to the fingertips of today s traders, while delivering on the need for speed. Introducing OpenScape Xpert, the communications solution that helps you trade smarter in today s increasingly complex, financial trading environment.
Built for time-critical, multi-line conversations At the core of every trade is communication. But today s conversations are rarely one dimensional. Traders are engaged in multiple discussions with clients, brokers and colleagues across the desk, throughout the business and around the globe. When you have twenty calls on the go, every second counts. The right conversation, with the right person, at the right time, can make a dramatic difference. You need to instantly move the conversation from London to New York, and from buyer to seller. To see who s on hold, unavailable or calling with the decision you re waiting for. You need to pick up, release and switch between calls in seconds without a key press. And you need to know you re always online, available and calls won t be dropped. Introducing OpenScape Xpert from Unify, the multi-line trading floor communications solution that s proven across the world s major trading institutions. It s designed to increase the efficiency of your trading floor. Energy, commodities or currency, it doesn t matter. In any trading environment, OpenScape Xpert simplifies your complex communications environment so you can manage with ease the extensive calls you make and receive every day. How speed happens OpenScape Xpert supports in excess of 600 lines per user. It s flexible to suit the working styles of each and every trader with nearly 200 easily customizable user pages and more than 12,000 soft buttons. Traders can create powerful shortcuts and assign them to hard or soft-keys and take those preferences and configurations with them though secure global free seating. Traders on the move can access their settings regardless of location whether at a soft client or another turret. Need to support multiple languages? No problem. Users can customize their interface to English, German, Portuguese, Spanish, French, Russian and many others. And it s packed with productivity-enhancing features you would expect from our powerful call queue functionality to dedicated automatic and manual ringdowns (ARDs and MRDs) and shoutdowns. The result: instant trading floor conversations that deliver a competitive edge. 2
Every component reliable. OpenScape Xpert is built for continuous 24/7/365 operation, and supports systems updates without downtime. It s massively resilient.
Always open and fully integrated OpenScape Xpert is built on a pure IP architecture. And that matters. To your users and your bottom line. Voice and data traffic are carried, lightning quick, over the corporate LAN, removing the need for special analogue voice lines. Not only that, your high-cost dedicated channels for ARD, MRD and shoutdowns can be replaced by lower-cost digital connections saving you money. With uptime as your objective, OpenScape Xpert simplifies support. Moves, adds and changes are easy to complete in a system built for change in live environments. Being open is critical too. OpenScape Xpert is built on open industry standards. It ll seamlessly integrate with your third-party IP PBX and voice recording solutions so migration is easy. And because it s SIP-based, you can extend telecoms functionality to Voice over IP (VoIP) and SIP Trunking, while adding productivity-enhancing unified communications features. But it s not just IP where we make the difference. Because OpenScape Xpert supports multiple communications channels. Every call compliant With compliance a critical concern, OpenScape Xpert has you covered. Secure Real Time Transport Protocol (SRTP) delivers your data with the highest degree of security, while integrating with any of the leading voice recording solutions. So whether calls are coming in or going out, privacy is maintained and full compliance achieved. Every component reliable OpenScape Xpert is built for continuous 24/7/365 operations, and supports system updates without downtime. It s massively resilient. Every single component can be doubled up and made fully redundant. Not only that, thanks to New Distributed Server Architecture Step2 (NDSA2) you can deploy multiple System Managers in one OpenScape Xpert implementation. And that significantly increases the resilience of the entire system. It s built on our OpenScape Voice platform a carrier-grade, native SIP-based soft switch providing highly resilient and comprehensive voice features across the IP network. It can support up to 3,000 branches and 6,000 business groups with multi-tenant capabilities. So it s ideal for large-scale trading networks. Plus, it includes standard T virtualization and management options - like support for VMware deployments. What s New Get trading faster. Log in quicker Simplified conferencing Improved call control USB loudspeaker support Faster delivery and adoption of administrator changes Enhanced interface Expanded language coverage Always make the call, securely. Reliability: Connectivity enhancements, full failover branch support if connection is lost Security: Network policy that checks IP devices Infrastructure: Supports standard Windows Server 2012 environment for OpenScape Xpert System Manager 4
r live ully ware ough OpenScape Xpert for IT Managers: Easily move to Unify with dramatically simplified setup and maintenance, faster moves, adds and changes, and a system that is designed to be fully supported in live operation. Connect your entire trading solution, enterprise and trader, with a flexible and fully virtualized back office. Improve operational efficiency through centralized management. Realize ROI through reduced power consumption and rack space, SIP lines, VMware and reduced dependence on private wires. Be confident of regulatory compliance with voice recording and call logging through seamless integration to third-party solutions.
OpenScape Xpert In-Depth Central to OpenScape Xpert is the state-of-the-art 6010p IP trading turret which minimizes desktop footprint and maximizes communication efficiency It s fast: one-button access to concentrated querying and display of incoming and parked calls (prioritized call queue). It s comprehensive: a complete range of communications modes and channels; ringdowns, shoutdowns, intercom and broadcast to reach the one or many individuals required to close the deal. It s multimedia: delivering IPTV sound channels to speakers, handset or headset. It s trackable: an instant customer record pop-up, based on Caller ID, with inbound call logging and automatic redial for missed calls. The technology: High resolution & contrast 10.4 touchscreen No fan or hard drive for silent, low-energy operation Up to four handsets and 24 speaker channels per turret Redundant LAN ports (2) and USB v2.0 ports (6) INTEL Atom N450 1.67GHz single core CPU Tailored to your trading floor We re serious about supporting your business objectives. So every OpenScape Xpert deployment is tailored to your specific trading floor environment. To do this, we offer the most complete approach to designing, implementing, maintaining and operating your solution wherever you need it. A global, world-class team of consultants, architects, project managers and engineers utilize best practices and offer a Professional Services portfolio that adds massive value to trading organizations of all sizes and complexities. Upfront advisory services. We assess your existing infrastructure and business strategy to determine short-term and long-term needs. Then we design an OpenScape Xpert solution that s tailored to your organization s size and complexity. Reduce risk and meet project deadlines. Every second counts, and not just in live deployment. Getting there within your deadlines is crucial too. That s why we provide highly skilled and experienced consultants who understand the trading business, and can guide you through all phases of your implementation. Knowledge transfer. OpenScape Xpert is easy to use and manage, but you need to get going from day one. Our knowledge transfer and mentoring services not only ensure smooth and successful operations, they train your traders in how to get the most out of this sophisticated, easy-to-use system. We re serious about supporting your business objectives. So every OpenScape Xpert deployment is tailored to your specific trading floor environment. 6
OpenScape Xpert for Traders: Customize your turrets. Quickly set up and enjoy the ease-of-use. Work more efficiently with the only turret solution where the soft client is virtually identical to the hard device experience. Enjoy the superior communications experience of the OpenScape Voice platform (single vendor consolidation) and TV channels built-in (CNBC, Bloomberg, etc.).
Simplifying networks, accelerating communications Offering lightning-quick and fully compliant trading floor conversations, OpenScape Xpert is everything you need to maximize the productivity of your traders. And it s easy to move to Unify. Setup and maintenance is dramatically simplified. Moves, adds and changes are faster, and the system is designed to be fully supported in live operation. With low total cost of ownership a priority, consolidating voice and data traffic on your corporate IP network dramatically reduces complexity. You can reduce the number of costly analogue trunks to the network carrier, while SIP trunking reduces basic telecom and long distance charges. And, thanks to our soft-client capabilities, you get most of OpenScape Xpert s functionality on a standard Windows laptop. With low total cost of ownership a priority, consolidating voice and data traffic on your corporate IP network dramatically reduces complexity. Learn more about how OpenScape Xpert can help traders work smarter by driving efficiency and profitability. Ask for an on-site demonstration of the Unify solution that s right for you by contacting us through unify.com/product and services/solutions by industry/financial. 8
About Unify Unify formerly known as Siemens Enterprise Communications is one of the world s largest communications software and services firms. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and dramatically improves business performance. Born out of the engineering DNA of Siemens, Unify builds on this heritage of product reliability, innovation, open standards and security to provide integrated communications solutions for 75% of the Global 500. Unify is a joint venture of The Gores Group and Siemens AG. unify.com Copyright Unify GmbH & Co. KG, 2014 Hofmannstr. 51, D-81379 Munich, Germany All rights reserved. Reference No.: A31002-P3010-D101-2-7629 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.