Business Internet Banking service application procedure

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Business Internet Banking service application procedure To apply for Business Internet Banking service, please follow the steps below: Step 1: Complete the board resolution/mandate. Step 2: Complete the Business Internet Banking application form. Please note the following while filling in the application form: Section 1: Section 2: Section 3: Section 4: Section 5: Fill in all parts as required. Select the appropriate Authority Type. Fill in your company s account number. Please note the fees. Indicate the maximum daily limit for the account. Opt for estatement service. Section 6: Sign the declaration. ALL authorised signatories in Part 2 of the board resolution/mandate are required to sign the declaration. Step 3: Return the form and the board resolution/mandate to the nearest HSBC Singapore Branch or mail it to: SD - Electronic Banking Operations The Hongkong and Shanghai Banking Corporation Limited Robinson Road P O Box 896 Singapore 901746 Please allow us seven to ten business days from our receipt of your completed forms to process your application and send you the welcome pack and activation code. For further assistance with regards to Business Internet Banking, please call our Customer Service Centre on 1800 216 9008 in Singapore or (65) 6216 9008 from overseas. The Hongkong and Shanghai Banking Corporation Limited Robinson Road P O Box 896, Singapore 901746 Incorporated in the Hong Kong SAR with limited liability.

For assistance, please call our Customer Service Centre on 1800 216 9008 (Singapore) or (65) 6216 9008 (overseas) Corporate EBN: Official use only Business Internet Banking application form Note: Please fill in all text in BLOCK letters. Section 1: Main applicant s details Business name*: Official use: DCN Business registration number*: Business type: (please one only) Sole proprietorship Partnership Limited liability partnership Limited company Society/Club/Association If your business is a sole proprietorship, partnership, limited liability partnership, society, club or association, please print the appropriate mandate form which can be found at hsbc.com.sg/business, complete it accordingly and attach the mandate to this application form. If your business is a limited company, please complete the attached board resolution. Contact person s details Designation: Department: *All accounts opened under the same business name and registration number will be accessible through Business Internet Banking. Section 2: Primary users (Maximum of three primary users) Note: Below details are mandatory for the application to be processed. Primary users will have the authority and responsibility for the installation, administration, maintenance and ongoing use of Business Internet Banking, including authority to: a) Appoint secondary users b) Delegate various access and/or control rights to secondary users c) Vary the access and/or control rights and limits that apply to themselves and/or other secondary users Note: Given the wide powers conferred on the primary user(s), please consider appropriate internal controls and measures in the context of the organisation s operating environment. You may refer to our security guide to assist you. You do not need to include details of your secondary users in this application. Authority type (Please the appropriate box) Sole authority: Each primary user is allowed to control the access and rights of Business Internet Banking users. Dual authority: Two primary users are required to control the access and rights of Business Internet Banking users. NOTE: ALL AMENDMENTS MUST BE COUNTERSIGNED BY ALL AUTHORISED SIGNATORIES AS PER SECTION 6 OF THE APPLICATION FORM. ALL SIGNATORIES MUST MATCH SPECIMEN SIGNATURES IN OUR BANK RECORDS.

Primary users information First appointed primary user NRIC/Passport no. : Date of birth: Signature: I would like to receive Business Internet Banking e-alerts via SMS on the mobile number provided for notifications on my transactions. By subscribing to the e-alerts service via SMS, I will not receive e-alerts via paper advices on my transactions and I undertake to update the Bank on any changes to my mobile number. Second appointed primary user NRIC/Passport no. : Date of birth: Signature: I would like to receive Business Internet Banking e-alerts via SMS on the mobile number provided for notifications on my transactions. By subscribing to the e-alerts service via SMS, I will not receive e-alerts via paper advices on my transactions and I undertake to update the Bank on any changes to my mobile number. Third appointed primary user NRIC/Passport no. : Date of birth: Signature: Section 3: Business Internet Banking fee I would like to receive Business Internet Banking e-alerts via SMS on the mobile number provided for notifications on my transactions. By subscribing to the e-alerts service via SMS, I will not receive e-alerts via paper advices on my transactions and I undertake to update the Bank on any changes to my mobile number. Section 4: Daily authorisation limit Subscription: Free A cancellation fee of S$50 will apply if the service is cancelled within six months of registering for Business Internet Banking We authorise the bank to debit the following HSBC account for fees in respect of the Business Internet Banking service: Rates not inclusive of prevailing GST or charges incurred for delivery or replacement of security devices. By setting a daily authorisation limit, your primary user(s) will be able to freely delegate authorisation to other users of Business Internet Banking as long as the limits set below are not breached. Please consider appropriate internal controls and measures in the context of the organisation s operating environment. You may refer to our security guide to assist you. Please one only: Daily combined cash authorisation limit: S$500,000 Set daily combined cash authorisation limit to S$ (Maximum S$5 million only) Please note that for Documentary Credit applications and amendments, you are free to authorise any amount subject to your facility limit. Section 5: estatement subscription As a Business Internet Banking user, you will have automatic subscription to our estatement service where you will receive your company s monthly statement(s) of account(s) electronically. If you wish to unsubscribe from this service, please tick the following box: I/We would like to unsubscribe from the estatement service and receive paper statement(s) of account(s) for my/our company instead. NOTE: ALL AMENDMENTS MUST BE COUNTERSIGNED BY ALL AUTHORISED SIGNATORIES AS PER SECTION 6 OF THE APPLICATION FORM. ALL SIGNATORIES MUST MATCH SPECIMEN SIGNATURES IN OUR BANK RECORDS. If the appointed primary user is currently not an authorised signatory for banking transactions, copies of the NRIC/passport of the primary user and his/her signature must be certified by an HSBC branch and forwarded to the Bank with this application form. Should there be delivery of security devices outside Singapore, please note that courier charges will apply.

Section 6: Declaration by main applicant 1. I/We confirm that the information given in this form is correct and complete and authorise you to confirm this from any source you may choose. 2. A copy of the Business Internet Banking Terms and Conditions was given to me/us together with this application form. I/We understand that this document, along with the benefits and risks of using Business Internet Banking and disclaimer and internet privacy statement, are also posted at HSBC s Singapore web site hsbc.com.sg/business. 3. I/We are aware that the said Business Internet Banking Terms and Conditions and security guide are subject to change from time to time and agree to be bound by such changes. 4. I/We have read and understood the Business Internet Banking Terms and Conditions and security guide issued by you in relation to Business Internet Banking, and agree to accept and be governed by them. 5. I/We have read and understood the benefits and risks of using Business Internet Banking and disclaimer and internet privacy statement. Signed for and on behalf of the main applicant by ALL signatories as per clause 2 of the board resolution/mandate: (1) Full name in BLOCK LETTERS: (2) Full name in BLOCK LETTERS: (3) Full name in BLOCK LETTERS: (4) Full name in BLOCK LETTERS: For official use only: Main applicant: Remarks: Prepared by: Recommended by: Approved by: Please return completed forms and board resolution or mandate (if applicable) to: Attention: SD Electronic Banking Operations The Hongkong and Shanghai Banking Corporation Limited Robinson Road P O Box 896 Singapore 901746 NOTE: ALL AMENDMENTS MUST BE COUNTERSIGNED BY ALL AUTHORISED SIGNATORIES AS PER SECTION 6 OF THE APPLICATION FORM. ALL SIGNATORIES MUST MATCH SPECIMEN SIGNATURES IN OUR BANK RECORDS.

Business Internet Banking - Board resolution by main applicant ( Limited Company) To: The Manager The Hongkong and Shanghai Banking Corporation Limited ( the Bank ) of Company: Registered office: At a meeting of the Directors duly held at on [date] the following resolutions were passed: IT WAS RESOLVED 1. that expressions used in this board resolution have the same meaning as corresponding expressions in the Business Internet Banking terms and conditions; 2. that the HSBC Business Internet Banking application form ( Application ) is approved and that the following persons be jointly authorised to sign the aforementioned document on behalf of the Company; 3. that any [number] of the signatories named above be authorised to specify and furnish to the Bank changes requested for in the Business Internet Banking change maintenance form, other than those changes in respect of which the Bank requires the Company to furnish supporting board resolutions; 4. that the person or persons whose names and details as set out in the attached Business Internet Banking application form is or are hereby appointed as the primary user(s) for the Company for the purposes and with the powers described in the Business Internet Banking terms and conditions, as amended from time to time; 5. that the primary user(s) may appoint and replace further users ( Secondary User ) in the manner described in the Business Internet Banking quick reference guide, as amended from time to time, and may designate such powers and authority on the secondary users as they may deem fit from time to time; 6. that the Company has considered and accepted the wide powers conferred on the primary users including their authority to designate secondary users, and that both sets of users shall have wide powers in relation to accounts of the Company and accounts of the associate applicants (where applicable); 7. that the Bank be authorised to provide or withdraw Business Internet Banking services at any time; and 8. that these resolutions be communicated to the Bank and remain in force until an amending resolution shall have been passed by the Company s Board of Directors and a copy thereof duly certified by the Chairman of the meeting and the Company Secretary or two Directors, shall have been received by the Bank. WE HEREBY CERTIFY that the foregoing resolutions were passed by the Directors at the meeting referred to above, that they have been entered into the Minute Book of the Company and signed therein by the Chairman of the meeting and are in accordance with the Company s Memorandum and Articles of Association or equivalent constitutional documents. Dated this Chairman of the meeting / Director day of. Company Secretary / Director NOTE: ALL AMENDMENTS ON THE BOARD RESOLUTION MUST BE COUNTERSIGNED BY PERSONS CERTIFYING THIS BOARD RESOLUTION, IE: THE CHAIRMAN OF THE MEETING / DIRECTOR AND THE COMPANY SECRETARY / DIRECTOR. ALL SIGNATURES MUST MATCH SPECIMEN SIGNATURES IN OUR BANK RECORDS. ALL SIGNATURES MUST BE VERIFIED BY AN OFFICER OF AN HSBC BRANCH OR AN INTERNATIONAL BANK. Effective S GH B IB from 122/2 15 Effective March 201 from 3 8 March 2013

Issued by the Hongkong and Shanghai Banking Corporation Limited, which is incorporated in the Hong Kong SAR with limited liability. Effective from 15 March 201 3 Effective from 8 March 2013