City of Seattle Next Generation Data Center



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City of Seattle Next Generation Data Center Work through June 2013 Current Situation Four Strategy Dimensions Strategy Recommendations Scope Phase 2 Planning High Level Implementation Plan Next Steps Project Steering Committee: Erin Devoto, DoIT, Executive Sponsor; Jeff Bishop, SCL; Gregory Dean, SFD; Ray Hoffman, SPU; Fred Podesta, FAS; Dick Reed, SPD; Mary Rutherford, SDOT

Current Situation 16 infrastructure locations across all city departments and main data center in Tier 1 Facilities. Over 15,000 square feet of technology space. 1.4 PB of data on various vendor products. Data back up and recovery on various vendor products (servers/storage/tapes). 1,671 physical and virtual servers on multiple vendor projects. Over 1,300 applications, 98 preliminarily identified as candidates for high level critical recovery. Data network infrastructure managed by multiple departments.

Framework - Four Main Dimensions Data Center Topology The data center topology represents the location of the data centers and is driven by business requirements and risk tolerance. Sourcing Options Sourcing represents the options available to host the data center. Criteria includes requirements for businesses, disaster recovery, costs and timing. Sizing Sizing options represent the growth and expansion of the data center footprint necessary to support the evolving needs of the city for system resources. Services Services include network, tools, security, storage, computing, backup and archiving. 3 City of Seattle Next Generation Data Center

Consultant Strategy Recommendations Data Center Topology Physically consolidate the City s computing resources into two resilient geographically diverse data centers Use secondary data center for dev/test environments and critical systems for disaster recovery. Dev/test will be used for recovery as needed in an emergency. Sourcing Options Co-location model for the sourcing of the data centers Sizing Accelerate virtualization and modernization efforts to reduce footprint and minimize migration costs Primary: 3,000 6,000 square feet Secondary: 2,000 4,000 square feet Services Provide service tiers based on application criticality and performance requirements Establish a city-wide technology governance model and leverage technology skills across the city Leverage the data center migration to absorb the effort of relocating on shared services environment 4 City of Seattle Next Generation Data Center

Scope All City applications and associated technology are included in the long-term scope for the data center strategy; however, some applications will be handled separately from the main data center relocation due to: Regulatory Requirements Regulation requires specialized operation of the systems not currently feasible in the data center strategy. Utilities - SCADA/Energy Management Proprietary Technology SFD/SPD E911/CAD; concurrent project SDOT Traffic Management System; concurrent 5 City of Seattle Next Generation Data Center

Elements Out of Scope Data Center Strategy Out of Scope for NGDC but Coordinated Efforts Non-data center Technology Building specific technology that does not reside in a data center. e.g. Building voice and data network equipment. Departmental IT Projects Coordinated to understand how the projects will impact the NGDC project e.g. Customer Care & Billing (SCL), FINMAP/Summit Upgrade (FAS), etc. FAS Facility Projects Coordinated to minimize impacts to each other. For example: Power Maintenance at buildings with data centers/server rooms. Facility resiliency projects at buildings with non-data center technology. 6 City of Seattle Next Generation Data Center

High Level Implementation Timeline Phase 2 Preparation Consultant Procurement Q3 2013 Q4 2014 Q1 Q2 Q3 Q4 2015 NGDC Design Business IT processes Tech & Facility Governance Services & Service Level Mgt Cost Model Facilities Technology* Procure Back-fills Facilities Technology Relocation Build and Test Business IT Processes Facilities Set-Up Initial Technology Set-Up Relocation Test & Pilots Implement Relocation Planning Business IT Processes Ongoing Technology Set-Up Relocation Initial 2015 Services Projections Design Finalized 2015 Budget Submission Co-locations available for IT equipment Initial IT Infrastructure ready Program Management Socialization Other Related Initiatives * Includes Disaster Recovery considerations and IT standards Other Initiative Examples: Disaster Recovery / Business Continuity 2015/2016 Financial Management Process and Tools Implementation Disaster Recovery / Business Continuity 2015/2016 Financial Management Process and Tools Implementation

Next Steps for 2013: Phase 2 Planning Complete NGDC Phase 2 Project Charter Planned completion date: 7/26/2013 Issue NGDC Phase 2 Consultant RFP Planned completion date: 8/1/2013 Select NGDC Phase Consultant RFP Planned completion date: 9/6/2013 Consultant begins work on Phase 2 Planned completion date: 10/1/2013 8 City of Seattle Next Generation Data Center