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Discover MAPFRE WARRANTY Your life. Our world insurance warranty A dedication to serving people worldwide is the philosophy on which MAPFRE WARRANTY s operational approach is based. We have been working with our partners in the insurance industry for more than 25 years, helping them boost the turnover, profile and profits of their businesses. We offer our partners innovative products and services to achieve a better quality of life for both them and their clients. That is our world. Rafael Senén Chairman Market leader in warranty programmes and credit protection, such as PPI, GAP products and other speciality risks insurances Own training and sales support network covering all five continents Flexible service range tailored to our partners Complete, simple integration within your company
More than 25 years working with companies in the insurance industry Why choose MAPFRE WARRANTY? We are experts in an industry where our flexibility and continuous technological innovation allow us to offer solutions designed to satisfy the specific needs of our partners in the countries where we operate. At all times we take on the role best suited to our partner. In accordance with their needs, we can act as their claims processing company, insurer or reinsurer. With end-to-end, tailored and turnkey solutions ensuring we are fully aligned with the needs of each company, mechanical breakdown insurance, credit and asset protection and speciality risks. All of which, depending on the insurer s needs, include receipt of claims forms, processing and payouts, administration of provider networks and trainer networks. With global services integrated into each local market by a qualified, specialist, professional and technical team. Acting at all times in accordance with our clients needs: under our own brand name or providing products which fit within the client s insurance company brand. Benefits for your company Increased business profitability. MAPFRE WARRANTY only deals with Win-Win situations, offering you new business lines and complementary cover which serve to generate new sources of revenue. Expand your service offering and stand out from your competitors. MAPFRE WARRANTY provides added value to your insurance offering and new forms of cover not included in conventional policies. Improve your brand image. MAPFRE WARRANTY always offers an impeccable service, which will allow you to build loyalty and expand your customer base. Considerable cost reduction. MAPFRE WARRANTY has in place its own supplier and business support network worldwide, administered with optimum efficiency. Reduce fraud. MAPFRE WARRANTY employs technological innovations to ensure rigorous controls and reporting is provided to the client s insurance company on all operational processes. Benefits for your customers insurance warranty 4 New products and cover which are popular, attractive and competitive provide increased peace of mind. Effective and swift administration of claims. Complete availability. Service 24 hours a day, a 365 days a year. End-to-end administration. Your customers need not worry about a thing. 5
Product lines for your company At MAPFRE WARRANTY we have structured our product lines in accordance with the business areas of insurance companies. Our range of products and services enable our partners to offer outstanding, more competitive and more complete portfolios in each area. Plus they can be offered to customers either by automatic inclusion or via an optional sales format. This ensures we align ourselves perfectly with the needs of both companies and their clients. Automotive Your vehicle. Our world Home Your shopping. Our world insurance warranty 6 7
Your vehicle. Our world A world where MAPFRE WARRANTY offers the most complete range of additional motor insurance products. Innovative solutions which make us a leader in the industry. Tyre Protection: cover for the cost of replacing or repairing one or all of your customer s vehicle tyres in the event of a puncture or accidental damage caused by risks on the road. Products Your vehicle. Our world iwarranty: mechanical breakdown cover to complement a motor insurance policy. Used Vehicle Mechanical Warranty: service covering any mechanical, electrical or electronic fault suffered by an insured second-hand vehicle. Extended Warranty: cover against any mechanical, electrical or electronic fault suffered by the vehicle following expiry of the warranty provided by the manufacturer at the time of purchase. GAP Guaranteed Asset Protection: cover which provides protection against depreciation or any credit pending repayment on a vehicle when it is written off as a result of fire, accident or theft. PPI Payment Protection Insurance: payment protection covering the insured s repayments on the financing of the vehicle in the event of disability, illness or unemployment for reasons outside their control. Driving Licence Insurance: guaranteed payment of compensation if a driver s licence is suspended by an official ruling or binding court judgement. MOT Insurance: cover for the repairs required to a vehicle if it fails to pass the corresponding technical inspection. insurance warranty 8 9
Your shopping. Our world A world where MAPFRE WARRANTY offers a wide range of insurance and cover options to protect your valued items and the use of credit cards. Best Price Guaranteed: insurance which guarantees the difference between the price paid for a new item purchased at a store and the price seen by the customer for the same product at a different retailer. Products Your shopping. Our world Brown&White Goods Extended Warranty: a service extending the manufacturer s warranty from one to five extra years. This product can be sold individually or as an added value feature in home insurance policies. Purchase Protection: covers damage caused by theft or accident to the goods purchased by credit or debit card. Fraudulent Use: cover which insures reimbursement of all fraudulent expenses generated in the 24 hours prior to notification of the loss or theft of the credit/debit card. Cashpoint Insurance: insurance against mugging at ATMs. A special form of cover protecting transactions subsequently made with the stolen card. PPI - Payment Protection Insurance: payment protection covering the insured s repayments of a loan or purchase on credit in the event of disability, illness or unemployment for reasons outside their control. insurance warranty 10 11
mapfre-asistencia.com Carretera de Pozuelo nº 52 28222 Majadahonda Madrid - Spain internationalsalesdepartment@mapfre.com facebook.com /mapfre.warranty linkedin.com/company /mapfre.warranty twitter.com /MapfreAsist youtube.com /MAPFREASISTENCIAvcr Affiliate Member of the World Tourism Organization ITIJ 2005 Award for Best Assistance Company ITIJ 2011 Award for Best Travel Insurance Company ITIJ 2013 Award for Best Travel Insurance Company All industrial and intellectual property rights are owned by the MAPFRE Group. Any unauthorised use will be prosecuted in accordance with the applicable law.