Transportation Resource Guide 721 Oxford Avenue Room 1130, Eau Claire WI 54703 715 839 4735 1 888 338 4636 tty: use Relay (711) ardrc@co.eau claire.wi.us eauclaireadrc.org Know us before you need us
Need A Ride? there are a wide variety of transportation options available in Eau Claire County. Ride the bus! The City of Eau Claire operates a fixed route bus system, utilizing a fleet of 22 lowfloored, ramp equipped buses. The majority of the neighborhood routes operate on an hourly frequency with the more heavily traveled routes providing 30 minute service. City of Eau Claire Transit offers reduced fare bus passes for people age 65 and older and people with disabilities. Seniors (65 or older) must show proof of age or a Medicare Card to receive half fare. Disabled passengers must show a Medicare Card or Reduced Fare Card to receive half fare. Cash Tokens/Tickets Regular Fare $1.50 8/$10 Elderly/Disabled reduced fare $0.75 15/$10 Monthly Pass unlimited rides $45 Elderly/Disabled reduced pass $23 All fares are non refundable. Exact fare required, drivers do not carry change. Passes, tokens and tickets may be purchased from the transit drivers or at the Eau Claire Transit office: Central Maintenance Facility, 910 Forest Street, Eau Claire WI For Reduced Fare Card, contact Eau Claire Transit at http://www.eauclairewi.gov/transit home or (715) 839 5111, tty: use Relay (711). Badger Care Cards and MA Forward Cards do NOT qualify passengers for half fare. Not sure how to ride the bus? A tutorial is available on the Eau Claire Transit web site: www.ecbus.org or call Eau Claire Transit Office, 715 839 5111, tty: use Relay (711) for more information. If you are not able to use the city bus system or live outside the cites of Eau Claire or Altoona, you may qualify for the paratransit or specialized transportation programs If you are not able to use the city bus system or live outside the cities of Eau Claire and Altoona, you may qualify for the paratransit specialized transportation program. The City of Eau Claire, in partnership with Eau Claire County, provides specialized transportation services through a contract with Abby Vans, Inc. In addition, the Center for Independent Living for Western Wisconsin, Inc. (CILWW) and Triniteam Caregivers offer volunteer driver transportation programs in Eau Claire County.
There are also a number of private van services, taxis and specialized medical transport vehicles. For a full listing, see Transportation Services and Taxicabs in the yellow pages of your phone book. If you have questions about transportation options or need assistance with paying for transportation, please contact the Aging & Disability Resource Center at 715 839 4735, 1 888 338 4636, tty: use Relay (711), adrc@co.eau claire.wi.us. Paratransit Transportation Program The City of Eau Claire and Eau Claire County contract with Abby Vans, Inc., to provide this program. The program is for people whose disabilities prevent them from using the city bus system and for adults with disabilities and people age 60+ who live in the rural areas of the county and do not have access to any transportation service. Rides can be provided for medical, employment, shopping, social and personal business purposes. Interested individuals must complete an application for Paratransit Certification, application available at: Eau Claire Transit www.ecbus.org, or 715 839 5111, tty: use Relay (711). Aging & Disability Resource Center of Eau Claire County adrc@co.eau claire.wi.us or 715 839 4735, 1 888 338 4636, tty: use Relay (711) Center for Independent Living of Western Wisconsin, Inc., 715 514 4200 Abby Vans, Inc. provides paratransit transportation service in Eau Claire County. Paratransit service hours: 6:00 am 10:00 pm, Monday through Saturday. Once you have completed and returned the application to Eau Claire Transit, it takes 21 days for the application to be reviewed and either approved or denied. If your application is denied, you will be provided with an appeals process. If your application is approved, you will be notified and you can start contacting Abby Vans, Inc., directly to request services. You need to call Abby Vans, Inc., 1 800 236 8438 at least 24 hours in advance to schedule rides. Rider co payment is $3.00 per one way trip. Federal, state and local funding pay part of this cost for you. Full cost is actually $17.90 to $20.90 per one way trip. Specialized Transportation Program The Aging & Disability Resource Center of Eau Claire County also contracts with Abby Vans, Inc., to provide the Specialized Transportation program for adults with disabilities and people age 60+ who do no have access to any transportation service on Sunday (Specialized Transportation service hours are 7:00 am to 2:00 pm on Sunday) and for trips to locations outside of Eau Claire County. Rides can be provided for medical, employment, shopping, social, and personal business purposes. Interested individuals must complete an Application for Specialized Transportation.
The Application for Specialized Transportation available at: Aging & Disability Resource Center of Eau Claire County, adrc@co.eau claire.wi.us or 715 839 4735, 1 888 338 4636, tty: use Relay (711) Trips to locations outside of Eau Claire County Trips Monday through Sunday may be requested, but may be limited due to program funding. You must contact Abby Vans, Inc., 1 800 236 8438, at least 48 hours in advance to schedule rides. Rider co payment is $3.00 per one way trip for rides on Sundays. Rider co payment is $3.00 per one way trip plus 55 per mile for trips to locations outside of Eau Claire County. The mileage for 55 per mile for out of county begins at Eau Claire County line and ends at the out of county destination. Federal, state and local funding pay part of this cost for you. Full cost is actually $17.90 to $20.90 per one way trip and $1.45 per mile for trips outside of Eau Claire County. For questions about transportation options, contact the Aging & Disability Resource Center 715 839 4735, 1 888 338 4636, tty: use Relay (711) adrc@co.eau claire.wi.us Listed in this guide is information on: The Center for Independent Living for Western Wisconsin, Inc., New Freedom Transportation program and Triniteam Caregivers volunteer driver transport in Eau Claire County. Chippewa Valley Airport Service offers trips to the Veterans Administration Hospital in Minnesota. Private van service, taxi and specialized medical transport vehicles. Abby Vans, Inc. 1 800 236 8438 715 743 3364 http://abbyvans.com W5621 Todd Road, Neillsville WI 54456 Office Hours: 8:00 am 5:00 pm, Monday Friday Paratransit & specialized transportation First aid and CPR certification required for all drivers All vehicles are licensed and inspected Non emergency, specialized transportation 24 hours, 365 days a year Center for Independent Living for Western WI, Inc. 2004 Highland Avenue, Eau Claire, WI 54701 715 514 4200, 1 877 577 8452 www.cilww.com Office Hours: 8:00 am 4:30 pm, Monday Friday Center for Independent Living provides rides for elderly and people with disabilities.
New Freedom Volunteer Driver Program Volunteer drivers use their own vehicle and are reimbursed for mileage by the Center for Independent Living for Western Wisconsin, Inc., to provide rides to persons who do not qualify for other transportation programs or need transportation to a location outside of Eau Claire County. New Freedom Volunteer Driver Program: Suggested Donation: Round trips less than 50 miles $5.00 Round trips between 50 and 100 miles $8.00 Round trips between 101 and 150 miles (must be approved by Center of Independent Living) $10.00 New Freedom Voucher Program For elderly or disabled, who have transportation barriers who drive themselves or have their own drivers available. Vouchers help pay for costs of transportation on a temporary. Participants must be elderly or have a disability. Chippewa Valley Airport Service 205 S. Barstow Street, Eau Claire WI 54701 715 830 9400, 1 877 811 4211 Chippewavalleyairportservice.com Daily transportation to Minneapolis MN airport and stop available at VA hospital. Van is not handicap assessable. One way prices per person to Minneapolis Airport, from: Rice Lake $50 Eau Claire $36 Menomonie $33 Baldwin $30 Hudson $25 Chippewa Valley Timebank The Chippewa Valley Timebank has over 150 members and provides a way for community members to exchange time and services. We are excited to introduce this volunteer opportunity into the community as a way for individuals and organizations to share their volunteers, knowledge, skills and talents. Transportation is currently being offered through the Chippewa Valley Timebank. For more information: www.chippewavalleytimebank.org info@chippewavalleytimebank.org
Eau Claire Transit 910 Forest Street, Eau Claire WI 54703 715 839 5111 tty: use Relay (711) www.ecbus.org Office Hours: 7:30 am 5:00 pm, Monday Friday For more information visit Eau Claire Transit web site www.ecbus.org. Ride The Bus training available. Eau Claire Bus Service 6:00 am 10:00 pm, Monday Friday 8:00 am 6:00 pm Saturday Altoona Bus Service 6:00 am 6:00 pm, Monday Friday 8:00 am 6:00 pm Saturday Cash** Tokens/Tickets Regular Fare $ 1.50 8 for $10 Elderly Disabled *Discount $.75 15 for $10 Monthly Pass $45.00 Elderly Disabled Pass $23.00 ** Exact Fare is needed. For discount, show Medicare Card or fill out application, form available at Eau Claire Transit, www.ecbus.org (715) 839 5111 or Aging & Disability Resource Center, (715) 839 4735, 1 888 338 4636, tty: use Relay (711) adrc@co.eau claire.wi.us Greyhound Lines Greyhound Station Terminal inside McDonalds 1 800 231 2222 www.greyhound.com Call to verify hours Station: 6 am 10 pm, Monday Sunday & holiday Express: 7:30 am 6 pm, Monday Sunday & holiday Ticketing: 7:30 am 6 pm, Monday Sunday & holiday
Handi Lift 1779 10th Street, Cumberland WI 54829 715 822 5077 1 800 989 7433 Office Hours: 5:30 am 5:30 pm, Monday Friday Transportation: 5:30 am 5:30 pm, Saturday dialysis transportation Serves elderly, disabled, children western WI & MN Door to door, non emergency, wheelchair/lift Prefer 1 2 day advance notice First aid and CPR certified drivers Jefferson Line Intercity 2100 East 26th Street, Minneapolis MN 612 359 3400 612 359 3476 1 800 767 5333, ext. 476 info@jeffersonlines.com Office Hours: 8:00 am 5:00 pm, Monday Friday Non emergency bus route Minneapolis, MN to Milwaukee WI. Stops in Hudson, Menomonie, Eau Claire, Chippewa Falls, and Stanley, Abbottsford, Wausau and other stops to Milwaukee. Route Rochester MN from Minneapolis MN. Operates 7 days per week, 365 days per year Wheel chair/lift/cot accessible Must purchase ticket on line or by phone Patients Express 17009 County Highway J, Chippewa Falls WI 54729 1 866 336 7915 Transportation hours: 8:00 am 5:00 pm, Monday Friday Wheelchair lift, smoke free Flat rate in Eau Claire Tender Care Transport, Inc. 1592 118th Street, Chippewa Falls WI 54729 715 835 2435 1 800 498 2050 www.tendercaretransport.com Monday Friday 5 am 7 pm, Saturday 5 am 3 pm Private pay services Call for rates Charter group tours
Triniteam Caregivers 202 Graham Avenue, Eau Claire WI 54701 715 836 8106 Office Hours: 8:00 am 4:30 pm, Monday Thursday 8:00 am 12:00 Noon, Friday Volunteer transportation program for adults age 60+ and adults with disabilities who are able to get in and out of private car 2 business days notice Transportation priority given for medical appointments and grocery shopping Western Dairyland, EOC 418 Wisconsin Street, Eau Claire WI 54703 715 836 7511, extension 1151, 1 800 782 1063, extension 1216 www.westerndairyland.org/transportation Wheels N Work Program can help families and individuals with transportation through low interest loan program. Wright Way Transport 901 25 1/2 Street, Chetek WI 54728 715 642 1616 wrightwaytransport@gmail.com Hours: 7:30 am 6:30 pm Monday Friday 8:00 am 5:00 pm Saturday A & J Mobility 2650 Prospect Drive, Eau Claire WI 54703 715 874 6630 1 877 833 9830 www.aandjmobility.com Vehicle modification Wheelchair lifts and hand controls Wheelchair accessible vehicle rentals
Disabled Parking Permit Wisconsin Department of Transportation Division of Motor Vehicles 3115 Melby Street, Eau Claire WI 54703 8:30 am 4:45 pm, Monday Friday Wisconsin Department of Transportation Division of Motor Vehicles 718 W. Clairemont Avenue, Eau Claire 7 am 5 pm, Tuesday & Thursday Authorized health care specialist must certify permanent or temporary disability for the Disable Parking Identification Card. Freedom Medical, LLC 1104 Menomonie Street, Eau Claire WI 54703 715 830 9600 www.freedommedical.us Commercial and custom medical equipment. Vehicle lifts, power mobility, manual wheelchairs Hospital beds and accessories Medicare accepted Local taxi companies. Call for service hours and rates: A 1 Taxi, 715 379 4257 Bella Taxi, 715 828 5044 Door to Door Taxi and Transportation, 715 514 4550 Limo Economy Cab, 715 835 1413 Mr. Cab Taxi Service, 715 271 1000 Pope s Cab Service, 715 835 6220 Town & Country Taxi, 715 563 7272
Many home care agencies provide transportation. Visit www.eauclaireadrc.org, (Options Directory) for home care agencies or contact Aging & Disability Resource Center 715 839 4735, 1 888 338 4636, tty: use Relay (711) adrc@co.eau claire.wi.us Medical Assistance Covered Transportation Depending on your type of Medical Assistance coverage, transportation for medical appointments may be covered. This includes any transportation to get to and from medical appointments as well as ambulance services in the case of an emergency. How to schedule a Medical Assistance ride? Call Medical Transportation Management, Inc. (MTM, Inc.) 1 866 907 1493, tty: 1 866 288 3133. You need to schedule a ride at least two days prior to appointment. If you do not call two days before an appointment, you may have to reschedule your appointment. If you have an urgent appointment and cannot wait two days to go to an appointment, a ride may be scheduled within three hours. If you have regularly scheduled appointments three or more times a week, your doctor can work with MTM, Inc., to schedule your regularly reoccurring rides. For specific questions regarding what your Medical Assistance plan covers, contract the Medicaid Member Hotline at 1 800 362 3002. For questions about transportation options, contact: Aging & Disability Resource Center (715) 839 4735, 1 888 338 4636, tty: use Relay (711) adrc@co.eau claire.wi.us