Small Town Retail + Cultural Diversity + Extension + University Design Students = New Solutions to New Challenges



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Small Town Retail + Cultural Diversity + Extension + University Design Students = New Solutions to New Challenges 2015 Community Development Society Meeting Creativity and Culture

Community Extension Classroom

Old Problems Aging population Small towns becoming smaller Rural retail can t compete New residents/immigra nts Changing ethnic profile

New Challenges Shifting ethnic demographics of retail owners Increased visual presence of ethnic retail in downtown districts Need for adaptive reuse of aging building stock On-line shopping Brain drain

PLACE: Partnering Learning and Community Engagement Outreach program for College of Design Aims to enhance and promote the quality and character of Iowa's communities 7 academic depts. Provided by EXT CED

Goals of PLACE program Meet Community needs while finding studio projects which: Meet academic needs of students Offer an adequate level of complexity Relate topically to offered courses Meet professors needs for research, teaching

Strengths of PLACE Driven by community needs, casts wide net Links to Extension-CED Students academic experience More engaged learning Immersion into Iowa Entrée for faculty into communities

PLACE as boundary spanner Integrating CED field staff Project recruitment Local organizer, recruiter Ground-truthing Project follow-up

Retail Design Project Typical project: Engaging with local rural retail owners Students address Storefronts and entrances Planning and circulation Merchandising Materials and finishes Lighting Graphics Behind the scenes

Retail Design Project The Innovation: Storm Lake PLACE becomes cross-cultural mediator to bring together multiple communities in a non-threatening environment Having outside student experts provide interventions to address common retail design issues Students help draw the focus to the educational process and not on the community conflict PLACE creates a neutral space

Storm Lake Goals Address aesthetic differences through design principles that incorporated cultural elements and economic constraints Create a common space of interaction between Latino retailers and Anglo business community Provide technical assistance to a large number of retailers (using student work to amplify outreach)

Recipe for Success? Providing a service viewed as valuable by all partners (Latino and Anglo retailers, community leaders, and ISU) Project resonated with concerns of the Anglo community Chamber was open, willing and recognized the need On-going relationships and outreach prior to and after implementation by ISUEO

Lessons learned Have to have trusted contacts for this to work Language was not a barrier because we utilized local resources Willingness of Latino businesses to participate and genuine openness to ideas Many immigrant business owners feel stuck in the retail space they rent the project ideas reinforced this sentiment

Project Results Three of the seven Latino businesses implemented parts of the students suggestions within 1 year (zero of the Anglo businesses have) Two of the participating seven businesses are Chamber members One of the seven Latino businesses has since closed

Next steps Using purposeful engagement strategies to encourage more interaction between Anglo and Latino store owners Additional engaged courses to address other retail needs Addressing culturally specific retail design, especially around window displays

Why is it Worth the Extra Effort? PLACE: Include a new project dimension Reach out to ethnic retailers is key to future University Academic Departments: Enhanced student learning Knowledge exchange between local communities, students, and faculty Raise awareness of discipline

Why is it Worth the Extra Effort? Field Staff: As a bridge to get in the door, yielding an opportunity to bring services to local businesses. Amplify reach of technical assistance Laid the foundation for future projects with Latino business owners to offer other kinds of business assistance Local press (English and Spanish) for the project raised the profile of Latino businesses and Chamber of Commerce

Questions? Susan Erickson PLACE program Coordinator susaneri@iastate.edu Jon Wolseth Community and Economic Development jwolseth@iastate.edu Lisa Bates Interior Design Extension Specialist and Lecturer lmbates@iastate.edu