BlackBerry Business Solutions for Sales Ideal solutions for SALES ON THE GO AND ON THE SPOT.
About BlackBerry Business Solutions. BlackBerry Business Solutions are about much more than wireless email. They re about understanding and offering ways to improve everything from customer service to cost control and service delivery whatever your industry or business challenge may be. BlackBerry Business Solutions are about wireless access to your critical information and communications through a combination of applications, services, peripherals and BlackBerry product offerings. They re about having everything you need, right where you need it. In an ideal world, your CRM system would work in virtual real time. Think about the way your sales force does business right now. When they re out in the field, they re away from the most important thing that connects your business to your customers your CRM database. Now imagine if they could update information and have instant access to unlimited customer data, virtually anytime, anywhere. Not only would they gain a competitive advantage by identifying opportunities, but they would also close deals faster and improve customer satisfaction simply by responding quickly with the most up-to-date account, inventory and order information right at their fingertips. Welcome to BlackBerry Business Solutions for Sales. With BlackBerry Business Solutions, your sales force can be more efficient and effective. They no longer have to search for a wireless network connection or head back to the office to upload customer information. BlackBerry Business Solutions incorporate the industry s best software, services and hardware, so your sales force can wirelessly receive opportunity alerts and access account information, pricing details and inventory status information no matter where they are, exactly as it happens.
Make your sales force more effective when it counts most in front of customers. Mobilizing sales force automation (SFA) and customer relationship management (CRM) tools through BlackBerry Business Solutions allows your sales people to enter data when it s fresh so information is always accurate and up-to-date. That means your sales force can prep for calls ahead of time and answer customer questions about orders, inventory and pricing on the spot. Simply put, increased sales opportunities mean increased wins. When your sales force is constantly connected to CRM, SFA and email systems, they can react more quickly to opportunities as they arise and that means engaging prospects and closing deals ahead of the competition. Our customers are totally impressed. They love that our sales reps can pull out their BlackBerry smartphones and, while sitting right in front of them, can pull up the data without having to make a phone call or follow up later. Tim Oligmueller Sales Force Automation Manager adidas Mobile Application: Atlas2Go CRM/SFA System: SAP
Your sales force can take their SFA and CRM systems with them wherever they go. One thing s for certain, SFA and CRM systems are only useful if your sales force actually uses them. When you mobilize your existing systems through BlackBerry smartphones, you put the tools your sales reps need right in their hands. And that means they re much more likely to use the valuable systems you ve invested in. Perhaps most importantly, organizations with mobilized SFA and CRM systems see adoption rates increase by almost one third, with more complete data entered more often. Sales processes become streamlined, more business is closed and costs are reduced when your sales force has immediate access to up-to-date information. With our BlackBerry solution, we have increased the speed and consistency of data collection. If you think that within five minutes of leaving a meeting, we can have all the information captured about that customer and visible throughout the organization, you realize the power. Tom Holloran Managing Director Putnam Investments Mobile Application: mwholesaler TM from Pyxis Mobile CRM/SFA System: Siebel
Today s sales activity reports can be based on today s activity. Because SFA updates can be made frequently and throughout the day, it goes without saying that daily and weekly sales reporting becomes more accurate. BlackBerry Business Solutions provide user-friendly, wireless access to CRM and SFA systems, so sales professionals can input sales and funnel information that management can use to identify market trends, competitive pressure points and close rates. You ll give your sales force the freedom to update CRM information with follow-up actions and alerts during the sales process. And sales activity reports can actually be based on today s activity. CRM and SFA systems mobilized include: Siebel SAP salesforce.com Onyx Saratoga Systems Microsoft CRM Salesplace TM Saleslogix PeopleSoft ACT! Pivotal Goldmine Salesnet Oracle BlackBerry Business Solutions give your sales force wireless access to: Enterprise CRM systems Sales force automation systems Order status information Inventory availability Account history Sales forecasts Email, phone, contacts, Internet
Improve your CRM system by changing the way your sales force uses it. Whether you use a CRM or SFA system, BlackBerry Business Solutions can quickly and easily mobilize your current application platform, whether it s SAP, Siebel, Oracle, PeopleSoft, Microsoft CRM or ACT!. There s no need to worry about compatibility. In fact, BlackBerry Business Solutions allow your company to wirelessly extend your existing CRM, SFA and email systems without rebuilding or replacing them, making the most of your investments in existing systems. After all, wouldn t it be ideal for your sales force to have a competitive advantage through wireless access to customer databases and the most up-to-date information at virtually all times, no matter where they are? With the combination of Vettro and BlackBerry solutions, we re able to help account executives maximize time spent in the field selling and interacting with customers, which is exactly where Option One wants our sales reps to be. Leslie Amberger Vice President, Strategic Initiatives Option One (a subsidiary of H&R Block) Mobile Application: Rainmaker TM from Vettro CRM/SFA System: Salesforce.com
In an ideal world, your solution would be built with your business in mind. The truth is, no business should be compromised by costly, ineffective or insecure technology. BlackBerry Business Solutions are built with your business in mind. In fact, IT executives prefer BlackBerry Business Solutions that include the BlackBerry Enterprise Solution because they offer simplified management and centralized control of the wireless environment while meeting strict requirements for a secure, flexible solution that ensures information integrity and confidentiality. Perhaps most importantly, the BlackBerry Enterprise Solution can easily integrate with your current systems, providing additional tools and methods for analyzing, improving and optimizing the way organizations do business. After all, in an ideal world the best solution for your business would be based on your business. Welcome to an ideal world. To find out more about BlackBerry Business Solutions for Sales, go to www.blackberry.com/go/salesprofessional
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