Ten Reasons to Choose Unisys Enterprise Content Management (ECM) Services Why Unisys is a Leading Global Provider of Large Scale ECM Solutions and Services
You already know how important Enterprise Content Management (ECM) is to your enterprise s future. Perhaps you ve even determined what solutions will best suit your ECM needs. But Who Can Provide the Experience and Expertise to Help You Develop and Support an Enduring, Large-Scale ECM Environment and Set of Business Applications? For over 20 years, Unisys has been a global integrator of large-scale, end-to-end, enterprise-level ECM solutions for some of the world s largest organizations. With operations in over 100 countries, Unisys is a leader in information technology services and consulting providing visibility for secure business operations that are fully aligned with your enterprise s strategic goals. Our long-standing InfoImage solution suite, coupled with our partnership with market leading software providers, is at the heart of our commitment to ECM, and we take great pride in our experience and expertise integrating and supporting valuable enterprise content management and archiving solutions for our clients. Ten Reasons to Choose Unisys Services for Your Enterprise Content Management Solution Implementation: 1 Demonstrated success 2 Domain expertise 3 A proven methodology Unisys 3D Blueprinting 4 ECM solution frameworks 5 ECM and Nexus of Forces Solutions 6 Large-scale, end-to-end delivery 7 ECM SaaS/Cloud Solutions, Managed and Hosting Services 8 Extensive implementation resources 9 Global support 10 Microsoft SharePoint Integration Services 2 2
1 Demonstrated success Unisys has successfully implemented and continues to support hundreds of large-scale ECM solutions for some of the most powerful enterprises and institutions in the world. Whether for the public sector or the financial services, transportation, and telecommunications industries, Unisys is regularly called upon to lend our ECM experience and expertise to highly document-intensive system implementations involving thousands of end-users and extremely complex business process management subsystems. BPO & Workflow Solutions InfoImage Solutions EMC and Microsoft Partners Delivering a safer and more secure connected world through mission-critical services, solutions and technologies 2 Domain Expertise Unisys ECM resources have long been focused on the public sector and the financial services industry, and more recently, transportation and telecommunications. We have developed great depth and breadth of domain expertise in these sectors, with many of our ECM consultants boasting over 10 years of experience. 100+ Public Sector Implementations (for National, State/Provincial, and Local Governments) Compliance-Driven Records Management Claims Management Tax Processing Motor Vehicles Administration Justice and Public Safety Health and Human Services Civil Registry and Identification Vital Records 100+ Financial Services Implementations Branch Banking New Accounts Lending (Consumer and Corporate) Mortgage (Origination and Servicing) Claims Processing Policy Servicing Accounts Payable Payments/Remittance Workflow and Archiving General Customer Service and Case Management 3
3 A Proven Methodology Unisys 3D Blueprinting Unisys 3D Blueprinting is a comprehensive methodology providing the visibility necessary for a successful ECM solution tailored to your enterprise. We model your existing operations and architect desired and potential future states based upon our blueprint of all four layers of your enterprise strategy, process, application, and infrastructure. These design elements, business rules, and process flows are then exported via our standard XPDL interface to the ECM business process engine with the objective of providing complete project alignment while significantly reducing project deployment time, cost, and risk. Unisys 3D Blueprinting Provides Codified business process models of existing operations What if scenarios and simulation results Validation of technology-business alignment System change impact documentation Actionable roadmaps for moving forward 4
4 ECM Solution Frameworks Unisys offers our customers numerous pre-built, industry-specific blueprinted solution frameworks and Content Enabled Vertical Applications (CEVAs) based on a library of common reuseable artifacts harvested from multiple customer implementations. Leveraging this work product and experience, we enable our client project teams to build or modify ECM solutions more rapidly, at a lower cost, and with less risk. Unisys has Developed Robust Solution Frameworks (Many With Built-In ECM Components) for Global Public Sector Health Claims Management Public Assistance Child Support Integrated Justice Sharing Emergency and Crime Management Registry and Personal ID Tax and Revenue Unemployment Insurance Courts Case Management Contracts Management Vital Records Management Global Financial Services Mortgage Origination Payment Systems Life Insurance and Pension Property and Casualty Commercial Lending Claims and Collections Credit Card Servicing Consumer Lending Paperless Banking Applications Other Airline Core Systems Communications Ensemble Security Certification 5 ECM and Nexus of Forces Solutions Unisys understands the importance of ECM combined with the nexus of forces of mobile, cloud, and big data. By integrating ECM with these forces, Unisys provides customers the ability to maximize the content-business process impact and deliver the right information, via the right process, to the right person at the right time regardless of location. Unisys provides customers with the frameworks, templates, services and technologies to easily mobile-enable mission-critical ECM applications and to migrate to from On-Premise to Hybrid environments including Cloud-Hosted to SaaS solutions. 5
6 Large-Scale End-To-End Delivery Unisys has provided customized end-to-end solutions for hundreds of large-scale ECM customers. Using our extensive professional services, domain expertise, and best-of-breed ECM technologies - InfoImage, EMC, Microsoft, we can provide document imaging, workflow, business process management (BPM), content and records management, collaboration, and hosted ECM managed services. 7 ECM SaaS/Cloud Solutions, Managed and Hosting Services Effective managed services and SaaS/cloud solutions allow you to control costs while focusing your resources and expertise on your core business. With experience hosting repositories of over a billion content items both for ITO and BPO, Unisys can provide organizations all the benefits of ECM without the costs management and support and risks of implementing it themselves. It s powerful, flexible, customizable, scalable, and reliable and you only pay for the services and volumes you use. Cross-Industry Unisys ECM Services Regulatory Compliance Analysis and Strategy Digital Content Management Analysis and Strategy Technology Assessment Return on Investment and Total Cost of Ownership Analysis Process Modeling, Requirements Analysis, Design, Customization, Implementation, Training, and Support SaaS/Cloud Solutions and Managed Services Legacy Systems Integration Note: Unisys also offers the next wave of content management beyond pure ECM, Enterprise Information Management (EIM), integrating the structured and unstructured information from all content sources inside and outside of the enterprise. 8 Extensive Implementation Resources Unisys employs numerous technical consulting and architectural experts dedicated to ECM technologies. Many of these solution architects, developers, and consultants are certified on various software platforms such as EMC Documentum and Microsoft Sharepoint software and have garnered over 10 years of experience in their respective domains. Unisys ranks as a Strong Performer for overall and transactional segments and a Contender for the business segment. Unisys is a focused transactional vendor targeting the government and financial industry sectors. InfoImage s strength lies in its core transactional functionality (such as document imaging, business process management, and line-of-business application) and SharePoint integration. Unisys is emerging from a period during which it was primarily focused on system integration services for a third-party ECM product and is now refocusing on the development of its own ECM product. The Forrester Wave : Enterprise Content Management, Q3 2013 Forrester Research, Inc., September 2013 6
9 Global Support Unisys has provided customized end-to-end solutions for hundreds of large-scale ECM customers. Using our extensive professional services, domain expertise, and best-of-breed ECM technologies, we can provide document imaging, workflow, business process management (BPM), content and records management, collaboration, and hosted ECM managed services. 10 Microsoft SharePoint Integration Services With widespread and growing interest in integrating Microsoft Sharepoint with your ECM solution, Unisys Microsoft expertise and competency is an invaluable asset. Customers get the best of both worlds when they integrate with Sharepoint - the familiarity, ease of use, and collaboration benefits of SharePoint on the front end, and the power of their enterprise content management solution on the back end. Unisys experience with such integrations fosters an efficient and robust implementation. About Unisys Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology. With approximately 22,500 employees, Unisys serves commercial organizations and government agencies throughout the world. For more information, visit www.unisys.com. 7
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