FEDERAL TRAINING INSTITUTE PARTNERSHIP

PA RT N E R S H I P FEDERAL TRAINING INSTITUTE PARTNERSHIP Senior Executive & Leadership Development Training September 16-17, 2014 U.S. Department of Labor

TABLE OF CONTENTS LULAC Welcome Letter 8 Plenary Session 10 Agenda 11 Plenary Speaker Biographies 27 Biographies 30 Executive Core Qualifications 51 Maps 54 Notes 56 2015 Convention Details 63 www.lulac.org/ftip 3

PARTNERSHIP Federal Training Institute Partnership Senior Executive & Leadership Development Co-Chairs Sara E. Clemente, Director of Federal Affairs, LULAC Lorena Carrasco, Director, Office of Diversity and Inclusion, CFTC Joseph Mancias, Principal, NashNogales LLC Wilfredo Sauri, Director, Diversity and Inclusion Division, HHS Feli Sola Carter, Feli Sola Carter Consulting Jeffrey Vargas, Chief Learning Officer, CFTC PARTNERSHIP 4 federal training institute partnership

PARTNERSHIP Federal Training Institute Partnership Senior Executive & Leadership Development Champions Broadcasting Board of Governors Central Intelligence Agency Goya Foods LULAC National Office LULAC Council #11041 National Hispanic Coalition of Federal Aviation Employees National Oceanic and Atmospheric Association U.S. Department of Agriculture U.S. Department of Labor U.S. Department of State U.S. Department of Transportation U.S. Office of Personnel Management United States Postal Service www.lulac.org/ftip 5

PARTNERSHIP Federal Training Institute Partnership Senior Executive & Leadership Development Partners Asurion Brenda DePuy, DePuy HR Associates Bureau of Indian Affairs Centers for Disease Control & Prevention Equal Employment Opportunity Commission Federal Aviation Administration Feli Sola Carter, Owner, Feli Sola Carter Consulting Harvard University s John F. Kennedy School of Government Joanna Roop Castaños, Founder & CEO, The People Tree PARTNERSHIP 6 federal training institute partnership

Joseph Mancias, Principal, NashNogales LLC LULAC National Educational Service Centers National Archive Records Administration National Council of Hispanic Employment Program Manager National Institutes of Health U.S. Agency for International Development U.S. Census Bureau U.S. Commodity Futures Trading Commission U.S. Department of Agriculture U.S. Department of Energy U.S. Department of the Interior U.S. Department of Justice U.S. Department of State U.S. Department of Veterans Affairs U.S. Environmental Protection Agency U.S. Federal Bureau of Investigation U.S. Small Business Administration U.S. Social Security Administration United States Postal Service Vickye R. Byron, Ray B Consulting, LLC www.lulac.org/ftip 7

LULAC Welcome Dear Federal Training Institute Partnership Participants, Welcome to the second annual Federal Training Institute Partnership (FTIP) in Washington, D.C. The FTIP is a public nonprofit partnership between federal agencies and League of United Latin American Citizens (LULAC) whose primary focus is to help promote diversity and inclusion in the federal workforce. The FTIP is an extension of LULAC s Federal Training Institute (FTI) which is celebrating its 40th anniversary in 2014. LULAC thanks the Department of Labor and specifically, Secretary Thomas E. Perez, for hosting the FTIP and bringing these critical programs to federal employees. Recent cuts in federal spending have resulted in the suspension of critical education and outreach programs which federal employees need in order to advance in the federal government. LULAC continues to demonstrate its commitment in efforts to address the need to create more education and outreach programs for federal employees, through the FTIP. This two day program offered to federal employees free of charge includes plenary sessions, workshops, and executive coaching designed to enable government employees to enhance their leadership skills and develop the Executive Core Qualifications required for leadership positions and entry to the Senior Executive Service. LULAC is committed to ensuring that the federal government workforce represents the population it serves. We are grateful for the support that has allowed us to expand the Federal Training Institute and to establish the FTIP, especially in our 40th year. Together, we can more effectively foster a more diverse and highly-trained federal workforce. I challenge other agencies to increase their dedication and contribution to diversity and inclusion so that we can continue to push forward and keep the momentum going! Thank you for your participation, Brent Wilkes LULAC National Executive Director PARTNERSHIP 8 federal training institute partnership

Opportunity. Growth. Dedication. These are the hallmarks of a career with the Central Intelligence Agency. They re also the rewards of truly fulfilling work. Your talent, experience and heritage can help meet America s intelligence challenges. But only if you take the next step. Research. Inquire. STRENGTHENED BY YOUR UNIQUENESS. EMPOWERED BY YOUR POTENTIAL. Applicants must have US citizenship and the ability to successfully complete medical examinations and security procedures, including a polygraph interview. An equal opportunity employer and a drug-free workforce. The CIA is a proud sponsor of the LULAC FTIP 2014 Leadership and Senior Executive Training event. THE WORK OF A NATION. THE CENTER OF INTELLIGENCE. For additional information and to apply, visit: www.cia.gov

Plenary Session 8:30 am 9:45 am Welcome Remarks: Ms. Sara E. Clemente Sosa, Director of Federal Affairs, League of United Latin American Citizens Joint Service Color Guard Pledge of Allegiance: Ms. Heidi Ortiz, HEPM, DOL National Anthem: Ms. Sara Rosario, U.S. Census Bureau Welcome Remarks: Director of Federal Affairs, League of United Latin American Citizens Ms. Sara E. Clemente Sosa Sara E. Clemente Sosa is a retired Federal employee currently serving as the LULac Director of Federal Affairs and CEO of the Herencia-Heritage LLC. She coordinates the Federal Training Institute, Federal Training Institute Partnership and represents LULac at the Hispanic Council on Federal Employment. Sara also assists and collaborates with nchepm and Federal agencies in addressing their diversity challenges in recruiting, retaining and developing Hispanics. Keynote Remarks: Director, Office of Personnel Management Katherine Archuleta Since becoming Director of the Office of Personnel Management on November 4, 2013, Katherine Archuleta has dedicated herself to being a champion of a diverse, engaged and inclusive Federal workforce. She also has made it her priority to give agencies the tools they need to hire, develop and retain a world class workforce for the 21st Century. Closing Remarks: Executive Director, League of United Latin American Citizens Mr. Brent Wilkes Brent A. Wilkes is the National Executive Director for the League of United Latin American Citizens, this country s largest and oldest Hispanic organization. Wilkes manages the operations of the LULac National organization regarding national policy, legislative advocacy, program development, and resource development. PARTNERSHIP 10 federal training institute partnership

Tuesday, September 16, 2014 7:30 am 8:30 am Registration 8:30 am 9:45 am Opening Session Department of Labor Cesar Chavez Auditorium Ms. Sara E. Clemente Sosa, Director of Federal Affairs, League of United Latin American Citizens Mr. Brent Wilkes, Executive Director, League of United Latin American Citizens Ms. Katherine Archuleta, Director, Office of Personnel Management 10:00 am 11:30 am Group A Overview of the Senior Executive Service: Playing in the Major Leagues of the Federal Civil Service? Competency: Knowledge Management Experienced Senior Executives share the specifics on the why, how, and when to pursue a Senior Service Executive position. Learn why it makes a difference to serve as a Senior Executive; how to create opportunities; what to do to be ready; and when to pursue a Senior Executive position. Presenters: Mrs. Felicita Sola Carter, Former Assistant Deputy Commissioner & Deputy Chief Human Capital Officer, Social Security Administration Dr. Reginald Wells, Deputy Commissioner of the Social Security Administration s Office of Human Resources Group B Organizational Change ECQ: Leading Change Competencies: External Awareness; Flexibility; Resilience; Strategic Thinking Michelle Rhee became Chancellor of the Washington DC public schools with a mandate from the Mayor to dramatically improve the schools poor performance. While most scholars and practitioners of organizational change suggest using a participative approach to achieving change, Rhee adopted a very different strategy of confronting the powerful Washington teachers union. This class will discuss the upsides and downsides of her approach. We will also discuss how her being an outsider a non-washingtonian, uppermiddle class Asian-American woman in a local school system that is predominantly black and male should affect how she pursues her change agenda. Presenter: Dr. Steve Kelman, Weatherhead, Professor of Public Management at Harvard University s John F. Kennedy School of Government Group C Overview of the Senior Executive Service: Playing in the Major Leagues of the Federal Civil Service? Competency: Knowledge Management Experienced Senior Executives share the specifics on the why, how, and when to pursue a Senior Service Executive position. Learn why it makes a difference to serve as a Senior Executive; how to create opportunities; what to do to be ready; and when to pursue a Senior Executive position. Presenters: Ms. Lorena Carrasco, Director of the Office of Diversity and inclusion, U.S. Commodity Futures Trading Commission www.lulac.org/ftip 11

Tuesday, September 16, 2014 Mr. Joseph Mancías, Former Senior Management Counsel to the Director, U.S. Citizenship and Immigration Services, Department of Homeland Security Group D Overview of Executive Core Qualifications Competency: Knowledge Management Overview of the Office of Personnel Management Executive Core Competencies (ECQs) and executive application process along with tips for developing your ECQs. Successful performance in the SES requires competence in each Executive Core Qualification (ECQs). The ECQs are interdependent; successful executives must possess all five when providing service to the Nation. This workshop will address the five ECQs and leadership competencies designed to assess executive experience and readiness for the SES, leadership development activities, and an overview of the SES hiring process. Presenters: Ms. Yadira Guerrero, Learning & Development Specialist Work-Life & Leadership and Executive Development Policy Group, U.S. Office of Personnel Management Ms. Cheryl A. Ndunguru, Learning & Development Specialist, work-life & Leadership and Executive Development Policy Group, u.s. Office of Personnel Management Group E Becoming a Trusted Leader ECQ: Leading Change and Results Driven Competencies: Strategic Thinking, Technology Management Globalization, the pending retirement wave, increased utilization of technology, and a universally accepted mantra of do more with less and do it faster, more efficiently and effectively is causing agencies to fundamentally question how they identify and train their leaders of tomorrow. What got us here won t get us there; the role of a leader is transforming and strategic leadership is the calling of tomorrow. Involve yourself in this session and gain a greater understanding of the five stages of strategic leadership and learn how to immediately apply them into your daily life. Let this learning engagement help you identify how to transform yourself and unleash you as a forward thinking results-driven strategic leader. Presenter: Mr. Jeffrey Vargas, Chief Learning Officer, U.S. Commodity Futures Trading Commission Group F Uncover your Potential Knock it out of the park! Competency: Knowledge Management This inspiring and motivational workshop allows participants to uncover their gifts, strengths and talents. We will explore what makes you unique and share tips on how to uncover your potential and knock it out of the park! If you are committed to making positive changes in your life and making a difference, this workshop is for you. Presenter: Ms. Joanna Roop Castaños, Founder and Chief Consulting Officer, The People Tree PARTNERSHIP 12 federal training institute partnership

Tuesday, September 16, 2014 11:30 am 1:00pm Lunch (on your own) 1:15 pm 2:45 pm Group A Leveraging Technology ECQ: Business Acumen Competency: Technology Management What are the pitfalls to avoid when determining when and how to leverage technology in your business? Why does technology fail? We have seen many businesses with great innovative ideas deploy them and still fail to support their business goals and reach desired outcomes. The goal of this training is to illustrate which elements to take into consideration when planning to deploy technology within your organization. Some key elements essential to technology management include: impact assessments, design, integration, usability, scalability and sustainability. Presenter: Ms. Ivette Johnson, Director, Customer Care Process Improvement & Process Engineering, ASurion Group B Lead, Coach & Develop your Employees! ECQ: Leading People Competencies: Developing Others True leadership lies in guiding others to success. In ensuring that everyone is performing at their best, doing the work they are pledged to do and doing it well. Bill Owens It is no secret that one of the most important responsibilities of a leader is developing others. However, it seems that a lot gets in the way in the day to day and we struggle to make this happen. In this workshop you will: Explore the role of leaders in coaching and developing their employees Discuss and share effective techniques for developing others Recognize the impact to employee performance and engagement Presenter: Ms. Joanna Roop Castaños, Founder and Chief Consulting Officer, The People Tree Group C Working with and Successfully Managing Difficult People and Workplace Bullies ECQ: Leading People Competencies: Conflict Management Have you ever been hurt, betrayed, degraded or micromanaged by a coworker or supervisor? Do you find yourself walking on eggshells or avoiding certain people because of their negative attitudes? Are the words and actions of others causing you to doubt yourself? Part of being an effective leader means knowing how to manage difficult people and addressing your own negative behaviors. Stop the cycle of abuse by learning how to recognize and defeat workplace bullying and positively influence difficult or negative people. Additionally, learn how to reframe your thinking to better combat the typical weapons used and the surefire techniques for successfully navigating tough situations. www.lulac.org/ftip 13

Tuesday, September 16, 2014 Presenter: Ms. Glorimar Maldonado, Senior Advisor, Strategic Programs, human Capital and Resources Management Office, Centers for Disease Control and Prevention Group D Building a Collaboration Mindset for Leaders ECQ: Leading People, Leading Change, Building Coalitions Competencies: Leveraging Diversity, Conflict Management Collaboration is vital, difficult, and learnable (Linden, 2010). Attendees will learn key factors for an effective collaboration framework. The course will highlight the importance of the selection of appropriate people, open processes, shared goals, and a collaborative framework. Attendees will learn how relationships can build trust across different cultures and different strategies to lead people toward a common organizational direction. The course will identify qualities needed to deal with people problems and other situations that arise in collaborative efforts. Presenter: Ms. Ana H. Valentin, Survey Statistician, Fisheries Services, National Oceanic and Atmospheric Administration Group E Developing Effective Collaborations/Organizational Assessment ECQ: Leading Change, Leading People, Building Coalitions Competencies: Flexibility, Strategic Thinking, Developing Other, Partnering During this workshop we examine the critical success factors that contribute to successful collaborations. As we enter an era of reduced budgets, hiring freezes and limited resources, we must develop innovative techniques to maintain and improve current operations. As we continue to do more with less, organizational resource sharing is the new Federal Government buzz phrase. As people with different personal perspectives, educational backgrounds, and different levels of expertise converge in these teams, we must develop strategies to better understand the collaborations context and processes that develop. This workshop also provides recommendations for evaluating employee s performance and improves employee engagement in these types of endeavors. Presenter: Ms. Amarylis López, Program Manager, National Institutes of Health Group F Ethical Dilemmas ECQ: Results Driven Competency: Accountability Can ethics be taught? Or is it a matter of character? Why do people who have had ethics training commit unethical acts? Using real life examples, we will ask what the participants would do in certain circumstances and the consequences of improper decisons. Presenters: Mr. Jerold Gidner, Acting Tribal Team Lead, Government Sector for the Extractive Industries Transparency Initiative, U.S. Department of the Interior PARTNERSHIP 14 federal training institute partnership

Tuesday, September 16, 2014 3:00 pm 4:30 pm Ms. Janeen L. Birckhead Oversight, Compliance and Accountability Manager, Office of Equal Employment Opportunity and Civil Rights, Bureau of Indian Affairs, U.S. Department of the Interior Group A Organizational Change ECQ: Leading Change Competencies: External Awareness; Flexibility; Resilience; Strategic Thinking Michelle Rhee became Chancellor of the Washington D.C. public schools with a mandate from the Mayor dramatically to improve the schools poor performance. While most scholars and practitioners of organizational change suggest using a participative approach to achieving change, Rhee adopted a very different strategy of confronting the powerful Washington teachers' union. The class will discuss the upsides and downsides of her approach. We will also discuss how the fact that she is an outsider non-washingtonian, upper middle class Asian-American woman in a school system that is more local, black, and male should affect how she pursues her change agenda. Presenter: Dr. Steve Kelman, Weatherhead Professor of Public Management at Harvard University s John F. Kennedy School of Government Group B Succession Planning and You ECQ: Business Acumen Competencies: Human Capital, Strategic Thinking This workshop will give you an inside look into succession planning and what you can do to position yourself to be a successor and ultimately an executive in your organization. The workshop will cover: the importance of succession planning to enhancing your career; the characteristics organizations are looking for in its successors and executives; developmental strategies you can use to prepare to become a successor; and if you are a successor, developmental strategies you can use to prepare to become an SES. Presenter: Vickye R. Byron, owner of Ray B Consulting, LLC Group C Making a Winning Impression: Some Tips on Successful Behavioral Interviewing Competency: Knowledge Management This is an interactive session on why many organizations rely on behavioral interviewing techniques to predict future performance success. During the course of the workshop, the facilitator will review some do s and don ts for interviewees and the impact of behavioral interviewing techniques. As an experienced hiring official for the federal government, Ms. Rodriguez-Diaz will provide insight into what constitutes a winning interview performance. The workshop participants will learn what prospective employers look for during interviews and gain insight into how to conduct effective interviews. The workshop will consist of interactive role play and question and answer period. www.lulac.org/ftip 15

Tuesday, September 16, 2014 Presenter: Ms. Ilka Rodriguez-Diaz, Chief, Support Hiring Division, CIA Recruitment Center, Central Intelligence Agency Group D Being Politically Savvy ECQ: Building Coalitions Competencies: Partnering, Political Savvy In the Senior Executive Service, managing up is just as important as managing subordinates. Understanding the internal and external political pressures that affect federal agency policies and operations are key to being an effective leader and advisor. This session will focus on topics such as managing expectations, knowing what battles to choose, leveraging relationships and adjusting priorities where political barriers exist. Presenter: Ms. Carmen Cantor, Executive Director for the Bureaus of Educational and Cultural Affairs and International Information Programs, U.S. Department of State Group E Moving Ahead in the Federal Government Competency: Knowledge Management This session will provide an overview of the OPM Leadership Competency Model and help participants begin to make informed choices on individual development opportunities for their development plans. The session will include an overview of OPM leadership competencies, the Federal Supervisory and Managerial Frameworks, and leadership development activities. Presenters: Ms. Yadira Guerrero, Learning & Development Specialist Work-Life & Leadership and Executive Development Policy Group, U.S. Office of Personnel Management Ms. Cheryl A. Ndunguru, Learning & Development Specialist Work-Life & Leadership and Executive Development Policy Group, U.S. Office of Personnel Management Group F Leading Change: How Understanding Change Style Preferences Can Help You Lead Change More Effectively ECQ: Leading Change, Leading People Competencies: External Awareness, Flexibility, Strategic Thinking, Conflict Management, Influencing, Partnering Change is a constant in the workplace and in our daily life. Leading Change effectively is an executive core qualification that you must possess if you aspire to be a leader in the federal government. What is your Change Style? In this interactive workshop you will be able identify your style by using the Change Style Indicator (CSI), a self-assessment instrument (published by Discovery Learning, Inc.) that gives you insight into your preferred change style. The more you know about your style and the style of others, the more effective you will be in managing change. PARTNERSHIP 16 federal training institute partnership

Tuesday, September 16, 2014 Presenter: Ms. Anita Hinton, Chief, Career Development, Center for Leadership Development, Central Intelligence Agency Wednesday, September, 17, 2014 7:30 am 8:30 am Registration 8:30 am -10:00 am Group A Uncover your Potential- Knock it out of the park! Competency: Knowledge Management This inspiring and motivational workshop allows participants to uncover their gifts, strengths and talents. We will explore what makes you unique and share tips on how to uncover your potential and knock it out of the park! If you are committed to making positive changes in your life and making a difference, this workshop is for you. Presenter: Ms. Joanna Roop Castaños, Founder and Chief Consulting Officer, The People Tree Group B Ethical Dilemmas ECQ: Results Driven Competency: Accountability Can ethics be taught? Or is it a matter of character? Why do people who have had ethics training commit unethical acts? Using real life examples, we will ask what the participants would do in certain circumstances and the consequences of improper decisions. Presenter(s): Mr. Jerry Gidner, Tribal Team Lead, Government Sector for the Extractive Industries Transparency Initiative, U.S. Department of the Interior Ms. Janeen L. BirckheadOversight, Compliance and Accountability Manager, Office of Equal Employment Opportunity and Civil Rights, Bureau of Indian Affairs, U.S. Department of the Interior Group C Ethics and Leadership ECQ: Results Driven Competency: Accountability This workshop will examine ethics and its significance to leaders and the business environment. This workshop will cover: the basis of individual ethical behavior; the impact of ethical choices; and the importance of ethics to leaders. Presenter: Ms. Vickye R. Byron, owner of Ray B Consulting, LLC PARTNERSHIP 18 federal training institute partnership

Wednesday, September 17, 2014 Group D Becoming a Trusted Leader ECQ: Leading Change and Results Driven Competencies: Strategic Thinking, Technology Management Globalization, the pending retirement wave, increased utilization of technology, and a universally accepted mantra of do more with less and do it faster, more efficiently and effectively is causing agencies to fundamentally question how they identify and train their leaders of tomorrow. What got us here won t get us there; the role of a leader is transforming and strategic leadership is the calling of tomorrow. Involve yourself in this session and gain a greater understanding of the five stages of strategic leadership and learn how to immediately apply them into your daily life. Let this learning engagement help you identify how to transform yourself and unleash you as a forward thinking results-driven strategic leader. Presenter: Mr. Jeffrey Vargas, Chief Learning Officer, U.S., Commodity Futures Trading Commission Group E Being Politically Savvy ECQ: Building Coalitions Competencies: Partnering, Political Savvy In the Senior Executive Service, managing up is just as important as managing subordinates. Understanding the internal and external political pressures that affect federal agency policies and operations are key to being an effective leader and advisor. This session will focus on topics such as managing expectations, knowing what battles to choose, leveraging relationships and adjusting priorities where political barriers exist. Presenter: Ms. Carmen Cantor, Executive Director for the Bureaus of Educational and Cultural Affairs and International Information Programs, U.S. Department of State Group F Professional and Life Considerations When Pursuing the SES Competency: Knowledge Management Making it into the SES cadre is a laudable goal and every year thousands of exceptional public servants come extremely close to making it, but through no fault of their own, they did not arrive to their intended destination. Similarly, others made it through but only to find it did not meet their expectations. Today s SES is evolving along with the work/life balance of today s Federal workforce. This breakout session will explore where the SES is today, where it might be going tomorrow, and how you can stay focused on your career goals without comprising your balancing act. Presenter: Mr. Ray LimÓn, Director, Office of Civil Service Human Resource Management, U.S. Department of State www.lulac.org/ftip 19

Wednesday, September 17, 2014 10:15 am -11:45 am Group A How Congress Controls the Purse Strings ECQ: Business Acumen Competency: Financial Management Federal budgeting has become quite complex over the last decade due to political gridlock and spending caps. In this environment of additional budget scrutiny, effective managers are able to formulate strategic plans, develop cost-effective programs and activities, and determine resource requirements while building the case for funding to their organization s leadership, OMB and ultimately Congress. This course will explain the budget justification process, while also outlining key issues when planning, formulating and executing funds on behalf of the American taxpayer. Presenter: Mr. Francisco Trigo, Management Analyst, Bureau of Educational and Cultural Affairs, U.S. Department of State Group B Career Mapping for Professionals ECQ: Business Acumen, Results Driven Competencies: Strategic Thinking, Vision, Decisiveness, Written Communication This workshop is designed for those aspiring to belong to the elite corps of Federal Government professionals. The presentation encourages participants to utilize five steps of goal-setting to achieve the desired outcome in all aspects of their lives. Participants are guided through the five steps for success, including setting goals to paper, visualization, a passionate desire for the outcome, setting timeframes and commitment. The importance of mentorship and executive coaching is also emphasized. The workshop inspires lively and thoughtful discussion, and consistently receives positive feedback. Presenter: Mr. Carl-Martin Ruiz, Director, Office of Adjudication, Office of the Assistant Secretary for Civil Rights, United States Department of Agriculture Group C Networking for Success Competency: Knowledge Management Learn how to build meaningful connections and learn to overcome the many challenges associated with maneuvering the difficulties of the networking world. Acquire the inner secrets of how to present the best version of yourself and discover how every interaction you have is networking and how to use these interactions for your career advancement. Presenter: Group D Ms. Amarylis López, Program Manager, National Institutes of Health Effective Communication Skills ECQ: Leading People Competencies: Interpersonal and Communications Skills Important information and ideas must be communicated effectively, both orally and in written form in order to influence decisions. This introductory workshop will PARTNERSHIP 20 federal training institute partnership

Wednesday, September 17, 2014 build on your current skills in speaking and writing, thinking critically, analyzing audiences, developing messages, and writing correspondence. Important concepts and tips on strengthening communication skills will be covered. Presenter: Mr. Rafael DeLeon, Esquire, Acting Director Office of Enforcement and Compliance Assurance (OECA), Office of Site Remediation Enforcement (OSRE), U.S. Environmental Protection Agency Group E Generational Truths Every Leader Needs to Know ECQ: Leading People, Building Coalitions, Leading Change Competencies: Strategic Thinking, Conflict Management, Leveraging Diversity, Interpersonal Skills Learn the characteristics of each of the four generations currently in the workplace. Identify your own strengths and weaknesses in the face of truths and myths about each of the four generations. Improve your power to communicate and successfully influence others through understanding motivational techniques in cross-generational communications. Identify strategies on how to navigate organizational culture driven from a generational perspective to improve negotiating skills, as well as team productivity. Presenters: Mr. Jeffrey Vargas, Chief Learning Officer, Commodity Futures Trading Commission Group F Jumpstarting Your Career Competency: Knowledge Management Are you uncertain of your career path? Need to reset your destination? Join us to explore your options and opportunities. Presenters: Mrs. Felicita Sola Carter, Former Assistant Deputy Commissioner & Deputy Chief Human Capital Officer, Social Security Administration 11:30 am-12:45 pm Senior Executive Service Registration & Light Lunch Fare National Council Hispanic Employment Program Managers Great Hall 11:45 am 12:45 pm Lunch (on your own) 12:45 pm-2:15 pm Group A Senior Executive Service Roundtable Discussion & Speed Mentoring Session Competency: Knowledge Management This workshop provides employees interested in moving into the SES ranks an opportunity for a more direct, give-and-take interaction with experienced managers in leadership positions. The participants will take part in an informal exchange of information with senior managers regarding SES competencies, performance expectations as a senior leader, and maximizing career opportunities to enhance their skills. Presenters: Senior Executive Coaches are identified in the Biography Section of the program book. www.lulac.org/ftip 21

Wednesday, September 17, 2014 Group B Becoming a Trusted Leader ECQ: Leading Change and Results Driven Competencies: Strategic Thinking, Technology Management Globalization, the pending retirement wave, increased utilization of technology, and a universally accepted mantra of do more with less, and do it faster; more efficiently and effectively is causing agencies to fundamentally question how they identify and train their leaders of tomorrow. What got us here won t get us there; the role of a leader is transforming and strategic leadership is the calling of tomorrow. Involve yourself in this session and gain a greater understanding of the five stages of strategic leadership and learn how to immediately apply them into your daily life. Let this learning engagement help you identify how to transform yourself and unleash you as a forward thinking results-driven strategic leader. Presenter: Mr. Jeffrey Vargas, Chief Learning Officer, U.S. Commodity Futures Trading Commission Group C How Congress Controls the Purse Strings ECQ: Business Acumen Competency: Financial Management Federal budgeting has become quite complex over the last decade due to political gridlock and spending caps. In this environment of additional budget scrutiny effective managers are able to formulate strategic plans, develop cost-effective programs and activities, and determine resource requirements while building the case for funding to their organization s leadership, OMB and ultimately Congress. This course will explain the budget justification process, while also outlining key issues when planning, formulating and executing funds on behalf of the American taxpayer. Presenter: Mr. Francisco Trigo, Management Analyst, Bureau of Educational and Cultural Affairs, U.S. Department of State Group D Leveraging Technology ECQ: Business Acumen Competency: Technology Management What pitfalls to avoid when determining when and how to leverage technology in your business Why does technology fail? We have seen many times how businesses with great innovative ideas when deployed fail to support their business goals and desired outcomes. The goal of this training is to illustrate which elements to take into consideration when planning to deploy technology within your organization. Some key elements essential to technology management include: impact assessments, design, integration, usability, scalability and sustainability. PARTNERSHIP 22 federal training institute partnership

Wednesday, September 17, 2014 Presenter: Ms. Ivette Johnson, Director, Customer Care Process Improvement & Process Engineering, ASurion Group E Senior Executive Service: What does it take? Competency: Knowledge Management The Senior Executive Service (SES) is comprised of the men and women charged with leading the continuing transformation of government. This workshop will provide attendees with a general overview on the process and traits to become a Senior Executive. Presenter: Ms. Brenda J DePuy, DePuy HR Associates Group F Dealing with Conflict: A Path to Effective Leadership ECQ: Lading People Competency: Conflict Management The objective of this interactive training session is to strengthen conflict management skills of emerging leaders. Conflicts in the workplace are inevitable. Some are generated by creative tension and differences of opinions while others stem from unresolved problems. An effective leader will anticipate and take steps to prevent harmful confrontations, while resolving conflicts in a constructive manner. Using common daily professional challenges, this workshop will examine the costs and benefits of conflict. The participants will learn how to detect and address potential conflicts. 2:30pm-3:45 pm Presenter: Mr. Victor Voloshin is the Chief Mediation Officer and RESOLVE Director at the U.S. Equal Employment Opportunity Commission (EEOC) Group A Group B Senior Executive Service Roundtable Discussion & Speed Mentoring Session Continued Dealing with Conflict: A Path to Effective Leadership ECQ: Leading People Competency: Conflict Management The objective of this interactive training session is to strengthen conflict management skills of emerging leaders. Conflicts in the workplace are inevitable. Some are generated by creative tension and differences of opinions while others stem from unresolved problems. An effective leader will anticipate and take steps to prevent harmful confrontations, while resolving conflicts in a constructive manner. Using common daily professional challenges, this workshop will examine the costs and benefits of conflict. The participants will learn how to detect and address potential conflicts. Presenter: Mr. Victor Voloshin is the Chief Mediation Officer and RESOLVE Director at the U.S. Equal Employment Opportunity Commission (EEOC) www.lulac.org/ftip 23

Wednesday, September 17, 2014 Group C Emotional Intelligence (E.I.): What is it? Why is it critical? ECQ: Leading Change, Building Coalitions Competencies: Interpersonal Skills, Oral Communications, Team Building This workshop will be focusing on how E.I. can help you Lead from the Middle whatever your role or level is within the organization. E.I. will enable you to better manage your quadrants of relationships: 1) Senior Leadership; 2) Peers; 3) Stakeholders; 4) Staff. This will be an interactive session with group discussions. The presenter will be using excerpts from a Leading from the Middle Coaching Model (c) DePuy HR Associates. Presenter: Ms. Brenda J DePuy, DePuy HR Associates Group D Working with and Successfully Managing Difficult People and Workplace Bullies ECQ: Leading People Competencies: Conflict Management Have you ever been hurt, betrayed, degraded or micromanaged by a coworker or supervisor? Do you find yourself walking on eggshells or avoiding certain people because of their negative attitudes? Are the words and actions of others causing you to doubt yourself? Part of being an effective leader means knowing how to manage difficult people and addressing your own negative behaviors. Stop the cycle of abuse by learning how to recognize and defeat workplace bullying and positively influence difficult or negative people. Additionally, learn how to reframe your thinking to better combat the typical weapons used and the surefire techniques for successfully navigating tough situations. Presenter: Ms. Glorimar Maldonado, Senior Advisor, Strategic Programs, Human Capital and Resources Management Office, Centers for Disease Control and Prevention Group E Ethics and Leadership ECQ: Results Driven Competency: Accountability This workshop will examine ethics and its significance to leaders and the business environment. This workshop will cover the basis of individual ethical behavior; the impact of ethical choices; and the importance of ethics leaders. Presenter: Ms. Vickye R. Byron, owner of Ray B Consulting, LLC Group F Leveraging Technology ECQ: Business Acumen Competency: Technology Management What pitfalls do you avoid when determining when and how to leverage technology in your business Why does technology fail? We have seen many times how businesses with great innovative ideas when deployed fail to support their business goals and desired outcomes. The goal of this training is to illustrate which elements to take into consideration when planning to deploy technology within your organization. Some key elements essential PARTNERSHIP 24 federal training institute partnership

Wednesday, September 17, 2014 to technology management: impact assessments, design, integration, usability, scalability and sustainability. Presenter: Ms. Ivette Johnson, Director, Customer Care Process Improvement & Process Engineering, ASurion 4:00pm-5:00 pm Closing Ceremony Department of Labor, Secretary, Mr. Thomas E. Perez recognition of Senior Executives, FTIP Champions and Partners Closing Remarks: Department of Labor, Secretary, Mr. Thomas E. Perez Nominated by President Barack Obama and sworn in on July 23, 2013, Thomas E. Perez is the nation s 26 th secretary of labor. He has committed to making good on the promise of opportunity for all, giving every working family a chance to get ahead, and putting a middle-class life within reach of everyone willing to work for it. To accomplish this, Perez s priorities for the department include ensuring a fair day s pay for a fair day s work; connecting ready-to-work Americans with ready-to-be-filled jobs, through skills programs like Registered Apprenticeship and on-the-job training; promoting gender equality in the workplace; ensuring that people with disabilities and veterans have access to equal employment opportunities; and insisting on a safe and leveled playing field for all American workers. www.lulac.org/ftip 25

Plenary Speaker Biographies Ms. Katherine Archuleta Director U.S. Office of Personnel Management Since becoming Director of the Office of Personnel Management on November 4, 2013, Katherine Archuleta has dedicated herself to being a champion of a diverse, engaged and inclusive Federal workforce. She also has made it her priority to give agencies the tools they need to hire, develop and retain a world class workforce for the 21st Century. As the President s workforce ambassador, Director Archuleta hears from and counsels Federal employees about their work and talks with students, young workers, mid-career professionals and executives about what she likes to call the purpose-driven mission of Federal service. Director Archuleta is the first Latina to lead OPM. She began her career in public service as a school teacher in Denver. She continued to follow her passion for public service as an aide to Denver Mayor Federico Pena. During the Clinton administration, she was Pena s Chief of Staff in the Department of Transportation and later his senior policy advisor at the Department of Energy. By then a sought-after leader, Director Archuleta returned home to Denver and was a Senior Advisor to Denver Mayor John Hickenlooper. She returned to Federal service during the first two years of the Obama Administration as Chief of Staff to Labor Secretary Hilda Solis. She then served as National Political Director for President Obama s 2012 re-election campaign. Clearly, Director Archuleta has lived the life of public service that today she encourages others to pursue. When asked what she would like her OPM legacy to be, she often answers: That we made it possible to sustain a government workforce of unparalleled talent and resourcefulness that reflects the diversity of America. www.lulac.org/ftip 27

Plenary Speaker Biographies Mr. Brent A. Wilkes LULAC National Executive Director Washington, D.C. Brent A. Wilkes is the National Executive Director for the League of United Latin American Citizens this country s largest and oldest Hispanic organization. Wilkes manages the operations of the LULac National organization regarding national policy, legislative advocacy, program development, and resource development. A graduate of Dartmouth College in 1988, Wilkes majored in Government and Philosophy and studied Spanish in Morelia, Mexico. He has worked in various capacities for LULac since 1988 including Special Projects Coordinator, Resource Developer, and Director of Policy & Development. He joined the LULac National Office in 1996 and assumed the newly created position of National Executive Director in April of 1997. As the LULac National Executive Director, Wilkes works to improve the quality of life for Hispanic Americans by guiding the organization s extensive legislative, public policy, and service activities in Hispanic communities throughout the United States and Puerto Rico. Wilkes is widely credited with strengthening LULac s programs, advocacy efforts, events and revenue since opening LULac s National Office in Washington, DC in 1996. Since that time LULac s revenue has tripled, staffing has grown from one to over 20, and the organization has taken a leadership role on key issues affecting Latinos in Washington and throughout the country. In 2004, Wilkes helped launch the LULac Leadership Initiative to strengthen LULac s programs and serves at the grassroots level. The initiative resulted in the establishment of 58 community technology centers and 80 high school leadership programs. Aside from his LULac duties, Wilkes serves as Vice Chair of the National Hispanic Leadership Agenda, a nonpartisan coalition of major Hispanic national groups, which develops a consensus policy agenda and promotes public awareness of principal issues facing Latinos. He also is a board member of the Hispanic Association on Corporate Responsibility which advances the inclusion of Hispanics in corporate America at a level commensurate with Hispanic economic contributions. A recipient of numerous acknowledgements and awards, he is most proud of his LULac Youth Advocate of the Year award presented in 2003. PARTNERSHIP 28 federal training institute partnership

Plenary Speaker Biographies Secretary Thomas E. Perez Secretary U.S. Department of Labor Nominated by President Barack Obama and sworn in on July 23, 2013, Thomas E. Perez is the nation s 26th secretary of labor. He has committed to making good on the promise of opportunity for all, giving every working family a chance to get ahead, and putting a middle-class life within reach of everyone willing to work for it. To accomplish this, Perez s priorities for the department include ensuring a fair day s pay for a fair day s work; connecting ready-to-work Americans with readyto-be-filled jobs, through skills programs like Registered Apprenticeship and onthe-job training; promoting gender equality in the workplace; ensuring that people with disabilities and veterans have access to equal employment opportunity; and insisting on a safe and level playing field for all American workers. Perez s maternal grandfather was the ambassador to the United States from the Dominican Republic in the 1930s until he spoke out against his home country s brutal dictator and was declared non grata. His Dominican-born parents eventually settled in Buffalo, N.Y., where Perez was born and raised. His father served in the U.S. Army and worked for many years in at the VA hospital in Buffalo, instilling in his son a dedication to public service, where the younger Perez has spent his entire career. Most recently, Perez was assistant attorney general for civil rights at the U.S. Department of Justice, leading the same division where he worked for a decade as a career federal employee beginning in the late 1980s. From 2002 until 2006, he was a member of the Montgomery County Council. He was later appointed secretary of Maryland s Department of Labor, Licensing and Regulation. He was a law professor for six years at the University of Maryland School of Law and was a part-time professor at the George Washington School of Public Health. He received a bachelor s degree from Brown University in 1983. In 1987 he received both a master s of public policy and a law degree from Harvard University. He lives in Maryland with his wife, Ann Marie Staudenmaier, and their three children. www.lulac.org/ftip 29

Biographies Ms. Tinisha Agramonte Assistant Administrator for Diversity, Inclusion and Civil Rights Compliance Small Business Administration SES Coach Tinisha Agramonte was appointed to the Senior Executive Service as the Assistant Administrator for Diversity, Inclusion, and Civil Rights (formerly EEO and Civil Rights) at the U.S. Small Business Administration on June 2, 2013. In this capacity, she serves as the principal advisor to the Administrator and senior executive staff on equal employment opportunity (EEO), civil rights (CR), workforce diversity and workplace inclusion matters. She provides leadership, direction and guidance on building and sustaining a diverse, high performing workforce and cultivating an inclusive workplace that is well postured to successfully achieve SBA s mission. Prior to her SBA appointment, she served in various EEO and diversity and inclusion leadership positions for the Departments of Veterans Affairs, Army, and Air Force. She has over 20 years of experience in the EEO, diversity, civil rights, and human relations arenas as a civil servant, consultant, university instructor, and trainer/facilitator at various locations in England, Japan, Germany, and stateside. As a highly regarded diversity practitioner, Ms. Agramonte is frequently invited to speak on diversity issues at national conferences and for other Federal agencies. She also taught EEO and Alternative Dispute Resolution courses for the Air Force and senior-level Diversity Management courses for Chapman University. She received her Bachelor s degree in Mass Communications from California State University, Hayward and her Master s degree in Human Relations from the University of Oklahoma. Ms. Janeen L. Birckhead Oversight, Compliance and Accountability Manager Office of Equal Employment Opportunity and Civil Rights Bureau of Indian Affairs for the U.S. Department of the Interior Presenter Janeen L. Birckhead serves as the Oversight, Compliance and Accountability Manager, Office of Equal Employment Opportunity and acts as the Director, Office of Civil Rights, for the Bureau of Indian Affairs within the Department of the Interior. She is responsible for policy, guidance, direction, and oversight of the equal opportunity, equal access, and diversity programs for the Bureau. Ms. Birckhead began her career in the Washington, D.C., office of United States Senator Paul S. Sarbanes (D-MD). After working in several positions in the Senator s office, she left the Hill and began working for the National Guard as the State Equal Employment Opportunity Manager. Ms. Birckhead has been a Special Agent and Special Agent in Charge for the Defense Security Service (formally Defense Investigative Service). Following those positions she returned to the field of Equal Opportunity and Civil Rights at the Office of Personnel Management before moving to the Department of the Interior in 2010. Ms. Birckhead is a trained Mediator and Inspector General and has served as Adjunct Facility at the Department of Defense, Equal Opportunity Management Institute. Ms. Birckhead is a Colonel in the Maryland Army National Guard and currently serves as the Commander of the 70th Regiment on the Aberdeen Proving Ground, Edgewood, MD. She has mobilized in support of Operation Iraqi Freedom (OIF), Enduring Freedom (OEF), and Operation New Dawn. Ms. Birckhead holds a BS in Political Science from Hampton University. She also earned a Masters in Management from the University Maryland University College and a Masters in Strategic Studies from the U.S. Army War College. PARTNERSHIP 30 federal training institute partnership

Biographies Ms. Vickye R. Byron, SPHR, GCDF Ray B Consulting, LLC Presenter Vickye R. Byron is owner of Ray B Consulting, LLC, which offers diversity and Equal Employment Opportunity (EEO) complaint processing services. She retired from the United States Postal Service as Manager, EEO Services at the National EEO Investigative Services Office (NEEOISO). Vickye lead every function at NEEOISO and enhanced the business model by acquiring and servicing federal agency customers. Vickye has over 19 years of experience in the federal sector in EEO and as a Manager, Human Resources. Vickye also has over 10 years experience in the area of diversity and has developed and conducted training in EEO, diversity, sexual harassment, and affirmative employment for a wide audience. Vickye has a BS in Management from Shorter College and an MBA in Human Resources from the University of Phoenix. She is certified as a Senior Professional in Human Resources and a Global Career Development Facilitator; and she is a graduate of the United States Postal Service s Advanced Leadership Program. Mr. Rickie Cannon Deputy Assistant Administrator Human Resource Management Federal Aviation Administration SES Coach Rickie Cannon joined the FAA on August 17, 2009 as the Director, Personnel Services Division. On September 23, 2012 he was promoted to the executive level as the Director, Regional Human Resource Services. In that capacity, he led and managed all the non-executive employment service functions and operations for the agency through 12 geographically disbursed regional offices and centers. On December 1, 2013 he was reassigned to the position of Deputy Assistant Administrator, Human Resource Management wherein he supports the Assistant Administrator with overall agency-wide program oversight and strategic direction. Prior to joining the FAA, Rickie worked for more than 25 years with the Department of the Army as a civilian human resources professional in multiple staff and operating positions. He is the recipient of the Meritorious Civilian Service Award (the second highest honorary award for civilian employees in Department of the Army) and numerous other awards and recognitions. Rickie received a Bachelor s Degree in economics/business from the University of Missouri Science and Technology (formerly University of Missouri-Rolla) in 1983. He currently resides in Woodbridge, VA. Ms. Carmen Cantor Executive Director for the Bureaus of Educational and Cultural Affairs and International Information Programs U.S. State Department Presenter and SES Coach Ms. Cantor is the Executive Director in the Bureaus of Cultural and Educational Affairs and International Information Programs at the United States Department of State. She served as the Executive Director of the Bureau of Counterterrorism and as the Deputy Director of the Office of Recruitment, Examination & Employment. Before www.lulac.org/ftip 31

Biographies re-joining the State Department, Ms. Cantor worked as Director of the Office of Civil Rights at the Foreign Agricultural Service (2007-2009) and Director of the Office of Equal Employment Opportunity of the U.S. Federal Maritime Commission in Washington, DC (2005-2007). She has various awards from the Department of State. Ms. Cantor received a M.A. in Labor Relations from the Inter American University of Puerto Rico, and a B.A. in Sociology from the University of Puerto Rico, Mayaguez Campus. She has also attended executive courses at Harvard University and Cornell University; and the Center for Creative Leadership. She resides in Annapolis, MD, with her family. Ms. Lorena Carrasco Director, Diversity and Inclusion Commodity Futures Trading Commission Presenter and SES Coach Ms. Lorena Carrasco is Director of the Office of Diversity and Inclusion for the U.S. Commodity Futures Trading Commission (CFTC). In this capacity, Ms. Carrasco oversees programs to ensure equal opportunity in employment programs and equal access to federal programs. Ms. Carrasco was appointed to the Senior Executive Service (SES) in 2010 when she served as Deputy Assistant Administrator for Management at the Food Safety and Inspection Service (FSIS). In that role, she led the full array of administrative programs, such as human resources, civil rights, worker safety and health, procurement, financial management, etc. Ms. Carrasco began her Federal career in 1999 as a Statistician for the U.S. Census Bureau, where she used her multilingual skills to conduct language research as a source of non-sampling error. As part of her executive training, Ms. Carrasco served as Senior Policy Advisor to retired Congressman Silvestre Reyes and co-staff director of the House Diversity and Innovation Caucus. She has a graduate degree from the University of Texas at El Paso. Mr. Sean Clayton Chief Human Capital Officer National Archives and Records Administration Presenter and SES Coach Mr. Clayton currently serves as Chief Human Capital Officer for the National Archives and Records Administration. He is a graduate of the Senior Executive Service Candidate Development Program with the Social Security Administration (SSA). He held several key leadership positions, most notably as the Deputy Assistant Regional Commissioner for Management and Operations Support, responsible for a $34 million budget, facilities, IT automation, and human resources in the 6,800 employee San Francisco region. Prior to joining SSA, Mr. Clayton served as a Human Capital Specialist for the Department of Energy (DOE). Mr. Clayton also worked as an Equal Employment Opportunity Specialist while working for the U.S. Department of Agriculture s Farm Service Agency (FSA). Mr. Clayton attended Ursinus College and received his Bachelor of Arts degree in Politics. He went on to pursue his Master s degree in Public Administration at American University with a focus in Organizational Diagnosis and Change Management. PARTNERSHIP 32 federal training institute partnership

Biographies Mr. Benito DeLeon Deputy Associate Administrator for Airports Federal Aviation Association SES Coach Benito De Leon was appointed Deputy Associate Administrator for Airports in 2013 after serving as the Director of faa s Office of Airport Planning and Programming for 7 years and the Deputy Director of that office for more than 5 years. The mission of the Airports organization is to provide leadership in planning and developing a safe and efficient national airport system. The office has responsibility for all programs related to airport safety and inspections, and standards for airport design, construction and operation (including international harmonization of airport standards). The office is also responsible for national airport planning, as well as environmental and social requirements. The office establishes policies related to airport rates and charges, compliance with grant assurances and airport privatization. Before joining the FAA Headquarters Airports Organization, Mr. De Leon worked in the FAA Great Lakes Region as an Airports Engineer, Community Planner, Capacity Manager, and Manager of the Planning and Programming Branch. Before coming to the FAA, Mr. De Leon worked for the State of Wisconsin, Department of Transportation, as an Assistant Construction Engineer. Mr. De Leon received a Bachelor of Science degree from the University of Wisconsin - Madison in Civil Engineering. Rafael DeLeon, Esquire Deputy Director U.S. Environmental Protection Agency Office of Enforcement and Compliance Assurance (OECA) Office of Site Remediation Enforcement (OSRE) Mr. DeLeon is employed by the US EPA where he has worked since 1987. Mr. DeLeon is a member of the Senior Executive Service (SES) and currently serves as the Deputy Director of the Office of Site Remediation Enforcement (OSRE) within the Office of Enforcement and Compliance Assurance (OECA). Prior to joining OECA, he served as the Director of the Offices of Civil Rights (OCR), Cooperative Environmental Management (OCEM) and Human Resources (OHR). Mr. DeLeon also worked in EPA s Office of General Counsel (OGC) as a staff attorney, Assistant General Counsel and Associate General Counsel. Before joining EPA, Mr. DeLeon worked as an EEO Counselor, Investigator and Specialist at the Departments of Labor, Justice and Defense. He is the recipient of numerous performance, human resources and civil rights awards. Rafael is a graduate of Brandeis University in Waltham, Massachusetts and Georgetown University Law School in Washington, D.C. Ms. Brenda DePuy IPMPA-CP Principal, DePuy HR Associates Presenter Brenda is the owner of DePuy HR Associates, which provides Executive training and HR consulting to federal agencies. She has trained over thousands of federal executives in leadership competencies and as a Leadership Coach, she has helped over 500 executive clients. DePuy HR Associates provides consulting services, program assistance and training to government agencies in the areas of Executive Resources, SES CDP Programs, staffing, diversity programs, RIF, workforce analysis, strategic workforce planning, organizational structures, classification and career development strategies. www.lulac.org/ftip 33

Biographies Her agency clients include: NGA, NIH, DOL, DHS, VA, HHS, DOE, AG, DHS, PBGC, CNCS, FEC, NASA, DOD and EPA. While working at OPM Executive Resource, she advised agencies on all aspects of their executive programs, and administering the OPM Qualifications Review Boards (QRB) as they reviewed and approved/disapproved the Executive Core Qualifications (ECQ) of agencies tentative SES selections. She also eventually led the Executive Resources portion of OPM Director James Fix the Hiring Processes initiative and personally developed and delivered government-wide workshops for HR Executive Resources staff on all new executive hiring and evaluation strategies Ms. Arlene A. Gaylord Section Chief Directorate of Intelligences Language Services Federal Bureau of Investigation SES Coach Ms. Gaylord entered on duty with the Federal Bureau of Investigation (FBI) in 1991 as an Honors Intern within the Visual Investigative Analysis Unit at FBI Headquarters (FBIHQ). In 1992, she was promoted to the position of Spanish Language Specialist. In 1998, Ms. Gaylord was promoted to the position of Supervisory Language Specialist where she managed linguists within the Foreign Language Unit. Ms. Gaylord transitioned to an Intelligence Analyst position in 2004. In 2010, she was promoted to a Senior Supervisory Intelligence Analyst. Ms. Gaylord returned to FBIHQ in 2012 when she was named the National Program Manager for the Joint Regional Intelligence Groups. In 2013, Ms. Gaylord was appointed as the Section Chief of the Directorate of Intelligence s Language Services Section. There she serves as the FBI s senior authority for all foreign language and culture-related matters, leading the Bureau s Foreign Language Program. Ms. Gaylord is a certified FBI Intelligence Officer, and has been designated a Master Police Instructor by the FBI as well as a Master Police. Instructor by the California Commission on Peace Officer Standards and Training. She holds a Bachelor of Arts degree in criminal justice from The American University in Washington, D.C., and a Master of Arts degree in organizational management from the University of Phoenix. Ms. Gaylord is a native of San Juan, Puerto Rico. Mr. Jerry Gidner Tribal Team Lead Government Sector for the Extractive Industries Transparency Initiative Department of the Interior Presenter and SES Coach Jerry Gidner serves as the Tribal Team Lead for the Government Sector for the Extractive Industries Transparency Initiative at the Department of the Interior (Doi). Mr. Gidner has held numerous positions at Doi to include: Senior Advisor to the Deputy Assistant Secretary for Human Capital and Diversity, as the Deputy Chief Learning Officer; Deputy Associate Bureau Director for Post-Secondary Education in the Bureau of Indian (Bia) Education; Director of the Bia; Chief of Staff to the Assistant Secretary Bia; Director of the Indian Affairs Office of Planning and Policy Analysis; Chief of the Bia Division of PARTNERSHIP 34 federal training institute partnership

Biographies Environmental and Cultural Resources Management. In addition, Mr. Gidner has been an enforcement attorney for the Environmental Protection Agency, a private sector attorney, a freelance journalist, and has worked at the County government level in the Parks and Recreation field. Mr. Gidner has a Bachelor s degree in Zoology from Michigan State University (1982), a law degree and a Master s degree in Natural Resources Policy and Management from the University of Michigan (1990), and a Master s degree in Business Administration from American University (2007). Mr. Gidner is a Native American and a member of Sault Ste. Marie Chippewa Tribe. Mr. Gidner has Tourette s Syndrome. Ms. Yadira Guerrero Human Resource Specialist Training and Executive Development Policy Group U.S. Office of Personnel Management Presenter Yadira is an HR Specialist with the Training and Executive Development Policy group at the U.S. Office of Personnel Management. Yadira provides guidance and leadership support to Federal agencies on a range of employee development programs and policies covering the spectrum of a Federal employee s career. Specifically, Yadira currently develops content for senior leadership courses, provides training evaluation and Senior Executive Service Candidate Development Program guidance to Federal agencies, and coordinates the SES Situational Mentoring Program. Dr. Sydney Heimbrock Chief Learning Officer U. S. Office of Personnel Management SES Coach Sydney Heimbrock leads the Center for Strategic Workforce Planning in the Office of Personnel Management s Employee Services Division. Her team develops forecasts and strategies to position the Federal workforce for future requirements, and tests creative new solutions through OPM s Innovation Lab. Dr. Heimbrock also serves as Provost of the HR University, the Federal Government s one stop Human Resources Career Development Center, and is the Office of Personnel Management s Chief Learning Officer. Dr. Heimbrock brings 20 years of public- and private-sector senior management experience in human capital development, performance management, and government reform worldwide. As a senior management consultant, she designed and conducted performance management training for government clients throughout the United States and internationally. During her previous Federal service, Dr. Heimbrock served as the U.S. Department of Labor s Director of International Technical Cooperation. Dr. Heimbrock earned her Ph.D. in Political Science from Miami University of Ohio, concentrating in Public Administration and Comparative Politics. She holds degrees from the London School of Economics and Political Science, Syracuse University and Stanford University. Dr. Heimbrock has published and presented numerous papers on public policy and human capital development, and conducted original research on the competencies required to govern by network. www.lulac.org/ftip 35

Biographies Ms. Anita Hinton Chief Career Development Central Intelligence Agency Presenter Anita Hinton joined the Central Intelligence Agency in 1998, after spending 10 years with the Defense Contract Audit Agency and three years with the Government Accountability Office (formerly the General Accounting Office). She is a graduate of the University of Puerto Rico with a degree in Business, majoring in Accounting. Ms. Hinton currently serves as Chief, Career Development responsible for the career development of 900 corporate business agency careerists. Prior to this assignment, she served as an Leadership instructor and Program Manager for the Central Intelligence Agency s primary course for first line supervisors. Ms. Hinton has contributed to the development of more than 2500 first line supervisors and new managers. She is certified in numerous leadership assessment instruments and enjoys facilitating sessions focusing on managing change, understanding leadership styles, and managing conflict. Ms. Hinton has received numerous awards and recognition as a leadership instructor and manager. She is married, has two children, and is a sports fanatic. Mr. JuanCarlos M. Hunt EEO Officer US Agency for International Development SES Coach JuanCarlos M. Hunt is the EEO Officer at the US Agency for International Development. Prior to that, since July of 2012, he was the Director of the EEO and Diversity Office for the Department of Justice (Department), Executive Office for Immigration Review (EOIR). From 2007 until 2012, Mr. Hunt was an Associate General Counsel, Deputy General Counsel, and EOIR s Acting General Counsel. From 2004 to 2007, Mr. Hunt worked as an attorney-advisor at the Department s Office of Justice Programs, Office for Civil Rights (OJP), where he ensured that law enforcement agencies that received federal financial assistance complied with the federal anti-discrimination laws. From 2001 to 2004, Mr. Hunt was a trial attorney at the U.S. Equal Employment Opportunity Commission, where he enforced the federal anti-discrimination laws against private sector employers. From 1998 to 2001, Mr. Hunt was an associate at the multinational law firm of Squire, Sanders, and Dempsey, where he worked in the labor and employment and litigation departments. Upon graduating from law school, Mr. Hunt served as a Federal Judicial Law Clerk in the U.S. District Court, Middle District of Pennsylvania to the Honorable Thomas Vanaskie, presently on the U.S. Court of Appeals for the Third Circuit. Mr. Hunt is a graduate of Cornell University and Case Western Reserve School of Law. Ms. Ivette Johnson Customer Care s Lean/Six Sigma Asurion Presenter Ivette Johnson is a highly regarded technical expert who has a passion for organizational improvement and efficiency. In her current role she is responsible for leading Asurion s Customer Care s Lean/Six Sigma program to help drive key process and system enhancements reducing over $4M annualized operating costs and improving overall customer and employee s experiences by reducing the number of call transfers by 30%. Prior to this role, Ivette led Asurion s New Product Introduction and Technical Call Center Teams in their Supply Chain Division. PARTNERSHIP 36 federal training institute partnership

Biographies Before joining Asurion in fall of 2000, Ivette worked at Dell Inc. holding several leadership positions in quality, operations and process engineering. She installed over $5M in capital projects to help double notebook and printer shipments. Ivette began her technical career in 1991 with the U.S. Department of Energy at the Oak Ridge Operations Office where she held a variety of positions in quality & reliability, environmental management, and project management. During this time, she also served as the ORO Hispanic Employment Program Manager and was appointed to serve a temporary assignment with the White House Initiative of Education Excellence for Hispanic Americans. Ivette also believes strongly in the importance of serving her community. Recently she completed a four year term on the Board of Directors for middle Tennessee. She also serves as part of the steering committee of Asurion s nonprofit organization that provides financial assistance to employees who are experiencing a significant hardship in their lives. Ivette enjoys life when she has time free she spends it with her family, and she enjoys playing several sports, in particular, she is an avid baseball fan. She holds a bachelor s degree in Industrial Engineering from the University of Puerto, Mayaguez Campus. Currently lives in Nashville, TN with her husband and two children. Dr. Steve Kelman Weatherhead Professor of Public Management Harvard University s John F. Kennedy School of Government Presenter Steve Kelman is the Weatherhead Professor of Public Management at Harvard University s John F. Kennedy School of Government. A summa cum laude graduate of Harvard College, with a Ph.D. in government from Harvard University, he is the author of many books and articles on the policymaking process and on improving the management of government organizations. His latest book, Unleashing Change: A Study of Organizational Change in Government, was published in 2005 by the Brookings Institution Press. His other books include a study on how to improve the government computer procurement process, entitled Procurement and Public Management: The Fear of Discretion and the Quality of Government Performance (AEI Press, 1990), and Making Public Policy: A Hopeful View of American Government (Basic Books, 1987). In 1996 he was elected a Fellow of the National Academy of Public Administration. In 2001, he received the Herbert Roback Memorial Award, the highest achievement award of the National Contract Management Association. In 2003 he was elected as a Director of The Procurement Roundtable. In 2010 the American Political Science Association awarded him the Gaus Prize, which honors a lifetime of achievement in public administration scholarship. He currently serves as editor of theinternationalpublic Management Journal, and he writes a regular column for Federal Computer Week and a blog, The Lectern,at FCW.com. From 1993 through 1997, Dr. Kelman served as Administrator of the Office of Federal Procurement Policy in the Office of Management and Budget. During his tenure as Administrator, he played a lead role in the Administration s reinventing government effort. He led Administration efforts in support of the Federal Acquisition Streamlining Act of 1994 and the Federal Acquisition Reform Act of 1995. www.lulac.org/ftip 37

Biographies Mr. Raymond A. LimÓn Office Director of HR/Civil Service Human Resource Management U.S. Department of State Presenter and SES Coach Ray is the Office Director of HR/Civil Service Human Resource Management at the United States Department of State. His portfolio involves Civil Service HR policy setting, executive placement, performance management, career development, compliance and evaluation. Before joining State, Ray was the Chief Human Capital Officer at the Corporation for National and Community Service (e.g., AmeriCorps, VISTA, Senior Corps, etc.), and Chair of the Small Agency Human Resources Council, representing approximately 100 Federal agencies and organizations. Prior to that, he worked at the U.S. Office of Personnel Management (OPM) Office of General Counsel specializing in employment litigation and personnel law. Ray was also the Director of OPM s Office of Administrative Law Judges (ALJs), where he managed the government-wide personnel system for ALJs. Ray received his J.D. from Indiana University, Bloomington, and is a former Peace Corps Volunteer (Honduras). Ray enjoys mountain biking, basketball, soccer and cooking Mexican food. Ms. Amarylis López Program Manager for the Office of the Director of Human Resources National Health Institute Presenter Amarylis López was born and raised in Puerto Rico. She graduated Magna Cum Laude with a Bachelor s Degree in Business Administration from the University of Puerto Rico. She is a distinguished military graduate of the University s ROTC Program, where she was selected as the top female cadet for the Common Wealth in 1993. Amarylis later obtained her Master Degree from Cameron University in Lawton, Oklahoma. During her military career she deployed to Saudi Arabia as a Launcher Platoon Leader in support of Operation Southern Watch; as an Internal Auditor to Kosovo in support of Operation Guardian Angel; and as a Budget Officer to Kuwait in support of Operation Iraqi and Enduring Freedom. Amarylis received numerous awards during her military for combat operations career from the Department of Defense and two peace keeping awards from the North Atlantic Treaty Organization-NATO and the United Nations in 2001. Upon the completion of her military service Amarylis joined Coca Cola of North America where she worked as an Internal Consultant until 2007. In 2009, Amarylis was selected for the elite Administrative Fellows Program at the National Institutes of Health. She is currently working as a Program Manager for the Office of the Director of Human Resources. Amarylis is currently pursuing a Ph. D. in International Education and Entrepreneurship from the University of the Incarnate Word-San Antonio, Texas. Ms. Glorimar Maldonado Human Capital Advisor, Strategic Programs Office Human Capital and Resources Management Office Centers for Disease Control and Prevention U.S. Department of Health and Human Services Presenter Glorimar Maldonado is a senior advisor and the Hispanic employment program manager for the Strategic Programs Office at the Centers for Disease Control (CDC) and Prevention PARTNERSHIP 38 federal training institute partnership

Biographies in Atlanta, Ga. In this role, she provides technical guidance, data-driven analyses, and mission support to CDC senior leadership and staff to promote a prepared, diverse and sustainable workforce. Prior to joining the CDC, Ms. Maldonado was the chief of staff for the White House Initiative on Educational Excellence for Hispanics at the U.S. Department of Education. She was responsible for the daily operations of the office, including management of staff, development and implementation of national and Presidential outreach programs and publications, Web and social media development, event design, and strategic planning. Since 2007, Ms. Maldonado has worked collaboratively with key staff government-wide to improve the recruitment, retention and professional development of Latinos in the federal workforce. A nationally known speaker, she conducts employment-related and professional development workshops at Minority-Serving Institutions and annual Latino and Latino STEM conferences, in addition to cohosting local and national K-12 STEM outreach activities. Mr. Joseph Mancias Former Senior Management Counsel to the Director U.S. Citizenship and Immigration Services Department of Homeland Security Presenter and SES Coach Mr. Joseph Mancias, Jr. is a former 25-year member of the career Federal Senior Executive Service that included executive and leadership positions at the Departments of Labor, Commerce, Justice, Homeland Security, Veterans Affairs, the U.S. Commission on Civil Rights and U.S. Office of Personnel Management. He led a variety of programs that included agency wide oversight, enterprise wide human capital and training services, management counsel to agency heads, establishing private and non-profit sector partnerships, and initiating national marketing and creative communication services. He also served in the Navy having been both enlisted and an officer completing his service as a Navy Captain. He is a past Chairman of the Board of the Senior Executives Association and a co-founder of the Association of Naval Services Officers and the Executive Networking Forum. Mancias is a Principal with NashNogales, LLC, a management consulting practice. Dr. José Muñoz Chief Technology Officer National Science Foundation SES Coach Dr. Muñoz has over forty years of experience in the Federal sector and is a member of the Senior Executive Service. He is currently the National Science Foundation s inaugural Chief Technology Officer (CTO). In that capacity, among his responsibilities he is creating/exploring outreach opportunities (for example with industry) for NSF. Previous to his current CTO position he served as NSF s Director (Acting) of the National Science Foundation s Office of Cyberinfrastructure where he was its Deputy Director. Dr. Muñoz research interests are in the area of high performance computing. Prior to coming to NSF, he was Director of the Simulation and Computer Science Office in NNSA s Advanced Simulation and Computing (ASC) program and prior to NNSA he was Program Manager and Assistant Director in DARPA s Information Technology Office where he worked on Adaptive Computing Systems; Data Intensive Systems and Power-Aware Computing and Communications. Dr. Muñoz was at the Naval Undersea Warfare Center (NUWC) for over 20 years conducting research on sonar/signal and image processing as well as instrumental in introducing high performance computing into submarine combat systems. www.lulac.org/ftip 39

Biographies Dr. Muñoz received his Ph.D. in Computer Science from the University of Connecticut and is a member of the ACM and the IEEE Computer Society. He has several publications in the area of high performance computing (including a patent). He has served in various capacities in the Super Computing conferences. Dr. Muñoz chaired the federal government s High-End Computing Interagency Working Group (HEC-IWG) and served on various committees and study groups looking at various aspects of technology and science. Ms. Cheryl A. Ndunguru Human Resource Specialist Work-Life and Leadership and Executive Development Policy Group U.S. Office of Personnel Management Cheryl is an Human Resource Specialist with the Work-Life and Leadership and Executive Development policy group at the U.S. Office of Personnel Management. She has authored and co-authored Government-wide policy and guidance related to leadership development programs, training evaluation, executive onboarding, mentoring and employee engagement. Mr. Tony Nguyen Director of the Office of Human Capital Strategy, Budget and Performance Metrics Department of Energy SES Coach Selected to the Senior Executive Service (SES) in 2014, Mr. Tony Nguyen serves as the Director of the Office of Human Capital Strategy, Budget, and Performance Metrics within the Department of Energy s (DOE) Office of the Chief Human Capital Officer. Tony works closely with senior leaders in DOE and across Government to provide direction and guidance in strategic human capital management using workforce analysis and performance metrics to drive improvements in mission achievement. In 2011 and 2014, he led the development of the human capital management goals for the Department s Agency Strategic Plans. His work on government-wide human capital reform initiatives has earned the Department recognition for best practices in hiring reform (time-to-hire), performance management (Goals-Engagement- Accountability-Results, or GEAR), and data-driven program reviews (HRstat). He is a graduate of Lebanon Valley College with degrees in Biology, Philosophy and Spanish. Tony and his wife, Annie, reside with their children in Fredericksburg, Virginia. Aracely Núñez-Mattocks Chief-of-Staff Office of the Inspector General U.S. Environmental Protection Agency SES Coach Aracely Núñez-Mattocks currently serves as Chief-of-Staff, Office of the Inspector General, U.S. Environmental Protection Agency where she is charged with managing Human Resources, Planning, Budgeting, Performance, Continuity, and Space management operations. Prior to entering the Senior Executive Service, Mrs. Núñez-Mattocks held key management level positions that ideally positioned her to serve as Chief of Staff of a high performing organization. PARTNERSHIP 40 federal training institute partnership

Biographies Aracely began her government career in Wiesbaden, Germany, as Chief of the Financial Management Division with the Department of the Army. Since that time, she has served in senior management level positions at several Federal and Department of Defense Agencies, including Director, Organizational Development (Department of the Navy) Director, Human and Administration Division and Director, Washington Finance Center. Aracely has a BBA in Accounting and a MS in Human Resources Management. She is also a Certified Business Process Re-engineering Practitioner and a Certified Master Facilitator. Aracely hails from Guatemala and is proud of her Garifuna heritage Ms. Ilka S. Rodríguez-Díaz Chief, Support Hiring Division Recruitment Center Central Intelligence Agency Presenter Ms. Rodríguez-Díaz was appointed Chief, Support Hiring Division on 24 February 2014 and is responsible for hiring the business and support professionals that staff the Directorate of Support at the Central Intelligence Agency. She joined cia in 1985 and spent the first seven years of her career as a Technical Intelligence Officer, providing support to human intelligence collection in 25 countries on four continents. Ms. Rodríguez-Díaz then changed professions to begin a career in human resources and has served in a variety of first, mid, and executive level leadership positions with enterprise-wide impact. Ms. Rodríguez-Díaz is a member of the Senior Intelligence Service, the cia s executive leadership cadre, and is a recipient of numerous Exceptional Performance Awards to include an Intelligence Commendation Medal and two National Intelligence Professional Human Capital Awards. Ms. Rodríguez-Díaz graduated from New York University, or NYU, in 1985 with a B.A. in French and German (with honors in German). Prior to enrolling at NYU, she studied aboard at the Universidad Complutense de Madrid. While at NYU, she again pursued studies overseas at L Institut Catholique de Paris. Ms. Rodríguez-Díaz later attended The George Washington University where, in 1995, she earned an M.A. in Education and Human Development. Ms. Rodríguez-Díaz was born in Teaneck, NJ and was raised in Hackensack, NJ. She resides in Sterling, VA with her husband José A. Díaz and their son Oscar Ramón. Ms. Joanna Roop Manager, Learning and Development University of North Carolina Charlotte Presenter Joanna is Founder and Chief Consulting Officer of The People Tree. She has over 20 years of experience in Learning and Organizational Development and has worked for Fortune 50 Organizations such as Lowe s Home Improvement and most recently at the University of North Carolina Charlotte and as an independent consultant. Joanna has experience in managing Leadership Development initiatives for Higher Education, Corporate and Supply Chain. Her focus has been in aligning Leadership Development with holistic enterprise wide business strategies, through building effective business partnerships, co-developing career models, coaching, and curriculum architecture design. www.lulac.org/ftip 41

Biographies She has experience conducting comprehensive needs assessments, performance analysis, developing intervention strategies for isolated business challenges, designing, developing and implementing enterprise wide Leadership curricula at all levels and across multiple lines of business. Joanna holds a degree in Education with a specialization in Corporate Training and Development from Wayland Baptist University. Additionally, she has the following certifications: Six Sigma Green Belt, Human Performance Technology, Information Mapping, Situational Leadership II, Organizational Development, Targeted Selection, Performance Technology and Instructional Design, Development Dimensions International (DDI) facilitator, CCL 360 Assessment Suite Certified and is a certified Myers Briggs Practitioner. Mr. Carl-Martin Ruiz Director, Office of Adjudication Office of the Assistant Secretary for Civil Rights U.S. Department of Agriculture Presenter and SES Coach Carl-Martin Ruiz was appointed as a member of the Career Senior Executive Service in October 2009 as the Director of the Office of Adjudication, Office of the Assistant Secretary for Civil Rights (OASCR) at the U.S. Department of Agriculture (USDA), in Washington, DC. He is responsible for the intake, investigation, and adjudication of both employment and program complaints. During the Obama Administration s transition, Mr. Ruiz served as Special Advisor to the Acting Deputy Assistant Secretary for Civil Rights, where he was instrumental in guiding the new Administration in their implementation of the 2008 Farm Bill and USDA s outreach initiatives. Prior to his work with the USDA, Mr. Ruiz served as Director of Civil Rights with the U.S. Department of Transportation s (DOT) Federal Railroad Administration. Mr. Ruiz is a graduate of Boston University with a Master s Degree in Counseling Psychology; Southern Christian University with an M.A. Degree in Philosophy, and Freed-Hardeman University with a B.S. Degree in Theology and Social Work. Mr. Ruiz is tri-lingual in English, Spanish and German. Mr. Jaime E. Salcedo Director, Office of Special Projects and Coordination Bureau of Overseas Buildings Operations U.S. Department of State SES Coach Mr. Salcedo is the Director, Office of Special Projects and Coordination for the Bureau of Overseas Buildings Operations at the United States Department of State. Mr. Salcedo s office coordinates and executes all aspects of special projects, as designated by the OBO Director, due to their unique security requirements. The office is responsible for planning, funding, design, construction, commissioning, and security of new capital construction projects valued at over $2.0 billion. Mr. Salcedo has worked for the Department of State since 1989 and became a member of the Senior Executive Service in 2008. He worked previously for the private sector for 10 years. PARTNERSHIP 42 federal training institute partnership

Biographies Mr. Salcedo served as an Engineering Officer on a destroyer in the Colombian Navy, having graduated Suma Cum Laden from its naval academy. He holds a Bachelor s degree in Electrical Engineering from John Hopkins University and a Master s Degree in Engineering Management from the George Washington University. He has received numerous honor and performance awards from the Department. Mr. Salcedo is fluent in Spanish. He is married and has two adult sons. Mrs. Jennifer R. Sanchez Assistant Director Information Technology Customer Relationship and Management Division Federal Bureau of Investigations SES Coach Mrs. Jennifer R. Sanchez has served as the Assistant Director for the Information Technology Customer Relationship and Management Division (ITCRMD) since April 2014. In that capacity, she is responsible for the policy, planning, financials and governance of FBI IT systems. The Project Management Office also falls within her purview. Prior to her current assignment, Mrs. Sanchez was the Assistant Director of the Information Technology Services Division (ITSD) and oversaw the operations and maintenance of the FBI s enterprise IT infrastructure. She was previously the Section Chief of the Systems Support Section. She also served as the division s audit liaison and managed the division s budget. Mrs. Sanchez joined the FBI in 1978 as a file clerk in the Identification Division, where she later became a fingerprint examiner. In 1980, she was assigned as a computer programmer. She supported the Violent Criminal Apprehension Program at Quantico, VA, for 17 years as a project manager. In 2003, Mrs. Sanchez was assigned as Unit Chief of the Headquarters Investigative Software Development Unit. In May 2009, Mrs. Sanchez was named one of CIO Magazine s Ones to Watch in Information Technology. Mrs. Sanchez was named a Meritorious Executive upon receipt of the prestigious Presidential Rank Award in 2011 for her outstanding leadership and professional achievement. In March 2014, she was named one of DC s Top 50 Women in Tech by FedScoop. She holds a Bachelor of Science degree in computer science, a Master of Science degree in information systems, and graduate certificates in software engineering and information engineering, all from George Mason University. She is also a certified Project Management Professional. Mr. Nigel Simon Senior Information Official and Director of the Office of Program Management Office of Solid Waste and Emergency Response U.S. Environmental Protection Agency SES Coach Nigel Simon currently serves as the Senior Information Official and Director of the Office of Program Management in the Office of Solid Waste and Emergency Response (OSWER) at the U.S. Environmental Protection Agency. Prior to his appointment to the Senior Executive Service, Nigel completed a one-year assignment as a Capitol Hill fellow where he worked for Congresswoman Dr. Donna Christensen of the House Energy and Commerce Committee. He served as the Director of the Information and Management Division in the Office of Congressional and Intergovernmental Relations (OCIR) before going on the Hill as a fellow. Previously, Nigel worked in the Office of www.lulac.org/ftip 43

Biographies Enforcement and Compliance Assurance (OECA) and the Office of International and Tribal Affairs (OITA) serving as a program manager, team leader, and special assistant. Nigel completed two short-term mission assignments in Botswana and Cameroon, West Africa as part of the United Nations Environmental Program and the EPA. Before coming to EPA, Nigel was a military policeman in Maryland and the U.S. Virgin Islands Army National Guard units. He was deployed to Fort Clayton, Panama as part of Operation Just Cause. He holds a Master of Public Administration degree from the University of Virgin Islands and a Bachelor of Arts degree from Central College in Pella, Iowa. Ms. Felicita Sola-Carter Former Assistant Deputy Commissioner & Deputy Chief Human Capital Officer Social Security Administration Presenter and SES Coach Felicita Sola-Carter, prior to her retirement in January, 2009, served as Assistant Deputy Commissioner for Human Resources and Deputy Chief Human Capital Officer of the Social Security Administration. She shared national leadership of the Personnel, Training, Civil Rights and Equal Opportunity, Labor, Management and Employee Relations, Human Capital Planning and Executive Services Support programs. A native of Puerto Rico, Feli graduated from the College of Mount St. Vincent in 1971. She began her career with SSA in New York City. In 1991, she joined the Office of the Commissioner in Baltimore, Md., as Senior Advisor to the Principal Deputy Commissioner, becoming the first Hispanic in that role. She is the recipient of a 2004 Presidential Rank Award of Meritorious Executive and a 2005 Presidential Rank Award of Distinguished Executive, the highest honor a career Federal executive may receive. Ms. Jacqueline (Jackie) Rosa-Stallworth Acting Deputy Commissioner, Office of External Affairs Social Security Administration Jackie began her career with Social Security in 1990 as a Title II Claims Representative in Detroit, Michigan and currently serves as Acting Deputy Commissioner for the Office of External Affairs. She previously served as a Disability Claims Manager, Management Support Specialist, District Manager, and Deputy Area Director, and a Diversity Trainer for the Chicago Region. She has also completed assignments as Acting Deputy Director for the Division of Program Policy and Operations; Acting Center Director in the Office of Learning; and Acting Senior Advisor in the Office of Income Security Programs. Jackie attended college in Hampton, Virginia and pursued postgraduate studies at the University of Pittsburgh and Central Michigan University. One of Jackie s greatest passions in life is speaking to audiences about topics such as leadership, motivation, diversity, and self-awareness. She has received several Social Security awards for serving diverse populations, improving productivity, and elevating morale. PARTNERSHIP 44 federal training institute partnership

Biographies Ms. Deborah Stempowski Chief, Economic Planning and Coordination Division U.S. Census Bureau SES Coach Ms. Stempowski began her career at the U.S. Census Bureau in 1991, working as a statistician. In 1998, she moved to the Computer Assisted Survey Research Office (CASro) where she led several Census Bureau-wide projects. Ms. Stempowski returned to the Economic Programs Directorate in February of 2005. In June of 2006, she became the Assistant Division Chief for Customer Relations and Products. In that role, she was responsible for company outreach, macro analysis, tabulations and dissemination operations for the Economic Census and its related programs. It was during that time that she also completed a five month detail assignment at the Office of Management and Budget. Ms. Stempowski moved to the Director s office in May of 2011. She served as a Special Assistant to the Deputy Director, leading the effort to streamline operations at headquarters for managing $300 million annually in reimbursable work. Ms. Stempowski entered the Senior Executive Service on April 8, 2012 as Chief of the Economic Planning and Coordination Division at the U.S Census Bureau. Ms. Stempowski has a Bachelor s Degree in Economics from Penn State University and a Master s Degree in Financial Management from the University of Maryland, University College. She received Master s Certificates in Project Management and Business Analysis from the George Washington University and has been a certified Project Management Professional (PMP) since 2001. Ms. Stempowski is a January 2012 graduate of the Department of Commerce s Senior Executive Service (SES) Candidate Development Program. She is a recipient of the Director s Award for Innovation (1999), the Department of Commerce Bronze Medal (2004), and the Census Bureau s Outstanding Mentor Award (2010). Mr. Richard Toscano Director of the Justice Management Division Equal Employment Opportunity Staff U.S. Department Of Justice SES Coach Richard Toscano was appointed to serve as the Director of the Justice Management Division (JMD) Equal Employment Opportunity Staff of the U.S. Department of Justice in May 2010. In this role, Mr. Toscano oversees the development and implementation of equal employment opportunity (EEO) policies and programs and provides advice, technical assistance, and support to management officials. Mr. Toscano joined the Justice Department in 2005, working in the Departmental Human Resources Staff, where he managed several human resources programs, including DOJ s response to the President s Management Agenda for Human Capital. Mr. Toscano began public service career in 1998 at the White House Initiative on Educational Excellence for Hispanic Americans. Upon leaving the White House Initiative in late 2000, he joined the Department of Transportation, working first in the Departmental Office of Civil Rights as a Hispanic Employment Program Manager, and then as the Department s Corporate Recruitment Program Manager. While at Transportation, he worked with the Office of the Secretary to develop the first Department-wide Diversity Plan. In 2004, Mr. Toscano joined the newly created Department of Homeland Security to establish and lead a Department-wide Corporate Recruitment Program. www.lulac.org/ftip 45

Biographies Mr. Francisco Trigo Management Analyst U.S. Department of State Presenter Francisco Trigo is a Management Analyst at the U.S. Department of State, where he currently supports the Bureau of Educational and Cultural Affairs (ECA) by advising on resource management and strategic planning. In his 5 years at State, he has also worked on financial and program management portfolios in the Bureau of Counterterrorism, the Bureau of Western Hemisphere Affairs, the Bureau of Human Resources and the Office of the Deputy Secretary of State for Management and Resources. He received a B.S. in Business Administration from the University of Missouri and an M.B.A. from American University. Francisco brings a wide array of experiences in the field of financial management of federal funds, ranging between program design and budget justification to implementation and budget execution. Ms. Ana H. Valentín Survey Statistician NOAA Fisheries Services Presenter Ana H. Valentín is a survey statistician of the Fisheries Statistics Division under the National Oceanic and Atmospheric Administration (NOAA). In this capacity, she serves as a survey statistician and program manager. Ms. Valentín also manages the Fisheries Statistics Division budget. She also contributes with the Office of Civil Rights in the planning and implementation of the NOAA Hispanic Heritage Month. Ms. Valentín began her Federal career in 2000 as a survey statistician for the U.S. Census Bureau, where she used her mathematical and bilingual skills to test the nationwide data collection system used on the 2000 Census. Ms. Valentín has a graduate degree from the University of Puerto Rico and graduate certificates from George Washington University in Information Technology Program Management and University of Maryland University College in Leadership and Management. In her spare time, Ms. Valentín collaborates with various non-profit organizations, while she is completing her doctoral studies in Information Assurance. Mr. Jeffrey Vargas Chief Learning Officer Commodity Futures Trading Commission Presenter Jeffrey Vargas is the Chief Learning Officer (CLO) for the Commodity Futures Trading Commission (CFTC). He joined the CFTC shortly after the passage of the 2010 Dodd Frank Wall Street Reform Act. Under his leadership the Commission has embraced a strategic approach to learning which now focuses on building the technical, managerial and leadership skills of a dynamic workforce. Jeff is a learning visionary who likes to get things done! Within 18 months on the job he created the Commission s first Strategic Learning Plan and has had a series of successful learning initiatives. Currently he is focused on establishing an in-house school of swaps certification program and building a comprehensive technical and administrative orientation and onboarding curriculum for new employees. PARTNERSHIP 46 federal training institute partnership

Biographies While with the Department of Energy he served as the Chief Learning Officer for the DOE National Nuclear Security Administration (NNSA) and he was the Co-Chair of the DOE s Learning Board. While with the Department of Energy (DOE), he served as a senior recruiter, senior advisor, and project manager. Jeffrey is an author and sought after speaker who is a national leader in learning innovation. He is ranked as one of the nation s top experts on understanding generational differences with an emphasis on building generational synergy in the federal workplace. He received his undergraduate degree in Economics from the University of Maryland, and later went on to complete the Georgetown University Training Specialist Certificate Program. Mr. Mauricio P. Vera Director, Office of Small and Disadvantaged Business Utilization U.S. Agency for International Development SES Coach Mauricio P. Vera is the Director of the U.S. Agency for International Development s Office of Small and Disadvantaged Business Utilization. He began serving in this position on January 7, 2008. Since January of 2001, Mr. Vera served as Manager of the Small Business Program in the Nuclear Regulatory Commission s (NRC s) Office of Small Business and Civil Rights. Under Mr. Vera s leadership, the NRC became one of only three Federal agencies to be awarded the Gold Star Award by the Small Business Administration for its exemplary performance and commitment to contracting with small businesses. In FY 2006 and 2007, nrc achieved additional significant increases in its total contract awards to each of the small business categories. In 2007, the NRC awarded Mr. Vera the distinguished Meritorious Service Award in recognition of his accomplishments in the small business program area. Mr. Vera went to the NRC from the Smithsonian Institution where he established and managed the Smithsonian s Supplier Diversity Program from 1993 to 2001. Prior to this, Mr. Vera served as a Senior Financial Analyst at the Small Business Administration. Mr. Vera, a native of Chile, has an MBA from George Mason University and a B.S. degree in Agricultural Economics from the University of Maryland. Ms. Veronica E. Villalobos Director, Office of Diversity and Inclusion U.S. Office of Personnel Management SES Coach Ms. Villalobos was appointed to the Senior Executive Service in October 2010. She manages OPM s government-wide diversity effort to develop, drive and monitor strategies and initiatives designed to create a more diverse and inclusive Federal workforce. Prior to her current position, Ms. Villalobos was employed at the U.S. Equal Employment Opportunity (EEO) Commission as one of the agency s first Honor Program Attorneys. From 2008 through 2010, she served as the Director of the Office of Equal Opportunity where she was responsible for EEOC s EEO Complaint Processing and Affirmative Employment Programs. In spring of 2010, she was detailed to OPM as Special Counsel to the OPM Deputy Director and Chair of the Inter-Agency Work Group on Diversity. www.lulac.org/ftip 47

Biographies In 2008, she served as the Chair of the Federal Hispanic Work Group, which was charged by the EEOC Chair with examining the Hispanic community s systemic concerns about federal sector employment and executive development. From 2000 through 2008, Ms. Villalobos was assigned to the Office of Federal Operations. During a detail in 2002, Ms. Villalobos worked in the EEOC s Office of Legal Counsel, where she litigated EEO and Merit System Protection Board cases. In 2003, she detailed to the National Labor Relations Board, where she worked in both the Chairman s Office and the General Counsel s Contempt Litigation Division. Ms. Villalobos was born and raised in El Paso, Texas. She graduated from Saint Mary s College in South Bend, Indiana in 1996 with a Bachelor of Arts degree in Political Science and Psychology. After graduation, she received the Telecommunications Fellowship with the Congressional Hispanic Caucus Institute. From 1997 to 2000, she attended American University s Washington College of Law in Washington, D.C., where she earned her law degree. Ms. Villalobos is a member of the Maryland and Michigan Bars. Mr. Victor Voloshin, Esq. Chief Mediation Officer, RESOLVE Program Director U.S. Equal Employment Opportunity Commission Presenter Mr. Victor Voloshin is the Chief Mediation Officer and RESOLVE Director at the U.S. Equal Employment Opportunity Commission (EEOC). As the Chief Mediation Officer, Victor is a senior EEOC official designated as a dispute resolution specialist under the Administrative Dispute Resolution Act of 1996 (ADra). In that role he represents EEOC at the Interagency ADR Working Group, an entity established by Congress and the President to coordinate, promote, and facilitate the effective use of ADR throughout the federal government. Victor is the Chair of the Steering Committee of the Interagency ADR Working Group and helps federal agencies design and improve their internal workplace ADR programs. Victor also directs RESOLVE, EEOC s internal ADR program that addresses individual concerns and systemic workplace problems by mediating complaints, offering informal dispute conciliation, conducting group facilitations, and providing conflict-resolution training. Victor is an expert on the workplace conflict management issues who came to the EEOC from the District of Columbia Superior Court. Prior to that, Victor served as the ADR Director and EEO Officer for the New York City Civilian Complaint Review Board for the New York City Police Department. For many years Victor taught as an adjunct professor at New York University in the Conflict and Dispute Resolution Program. Prior to government service, Victor was an attorney, consultant, mediator, negotiator, and arbitrator in the private sector. He has worked with non-profit organizations, quasi-governmental entities, and large multi-national corporations. Victor holds MBA and JD degrees from the College of William and Mary, and is licensed to practice law in New York State. PARTNERSHIP 48 federal training institute partnership

Biographies Dr. Reginald Well Deputy Commissioner, Office of Human Resources, Chief Human Capital Officer Social Security Administration Presenter Reginald F. Wells was named Deputy Commissioner of the Social Security Administration (SSA) Office of Human Resources effective July 1st, 2002. Dr. Wells served as Deputy Commissioner of the Administration on Developmental Disabilities from October 1994 to Apri1 2002. From October 1997 to May 1998, Dr. Wells served as the Acting Commission of the Administration on Developmental Disabilities for the United States Department of Health and Human Services Administration for Children and Families (ACF). Prior to his appointment in the Administration on Developmental Disabilities, Dr. Wells had 10 years of extensive public sector experience with the District of Columbia s (D.C.) Department of Human Services. PARTNERSHIP www.lulac.org/ftip 49

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Executive Core Qualifications Leadership Competencies LEADING CHANGE LEADING PEOPLE RESULTS DRIVEN BUSINESS ACUMEN BUILDING COALITIONS Creativity and Innovation External Awareness Conflict Management Developing Others Accountability Customer Service Decisiveness Financial Management Human Capital Management Influencing/ Partnering Political Savvy Flexibility Resilience Strategic Thinking Leveraging Diversity Team Building Entrepreneurship Problem Solving Technical Credibility Technology Management Vision Fundamental Competencies - Continuing Learning - Oral Communication - Integrity/Honesty - Public Service Motivation - Interpersonal Skills - Written Communication

Executive Core Qualifications Overview OPM has identified five executive core qualifications (ECQs). The executive core qualifications define the competencies needed to build a federal corporate culture that drives for results, serves customers, and builds successful teams and coalitions within and outside the organization. The Executive Core Qualifications are required for entry to the Senior Executive Service and are used by many departments and agencies in selection, performance management, and leadership development for management and executive positions. The ECQs were designed to assess executive experience and potential-not technical expertise. Successful performance in the SES requires competence in each ECQ. The ECQs are interdependent; successful executives bring all five to bear when providing service to the Nation. Announcements of individual SES vacancies and SES Candidate Development Programs (CDPs) generally include the ECQs. Go to USAJOBS (external link) for information on SES and CDP opportunities. OPM s Guide to the Senior Executive Service Qualifications (PDF file) [940 KB] provides detailed information on the Executive Core Qualifications. ECQ 1: Leading Change Definition: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Creativity and Innovation - Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes. External Awareness - Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders views; is aware of the organization s impact on the external environment. Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Resilience - Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Strategic Thinking - Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks. Vision - Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action. ECQ 2: Leading People Definition: This core qualification involves the ability to lead people toward meeting the organization s vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Conflict Management - Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner. Leveraging Diversity - Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization. Developing Others - Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Team Building - Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals. PARTNERSHIP 52 federal training institute partnership

ECQ 3: Results Driven Definition: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Accountability - Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. Decisiveness - Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Entrepreneurship - Positions the organization for future success by identifying new opportunities; builds the organization by developing or improving products or services. Takes calculated risks to accomplish organizational objectives. Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Technical Credibility - Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise. ECQ 4: Business Acumen Definition: This core qualification involves the ability to manage human, financial, and information resources strategically. Financial Management - Understands the organization s financial processes. Prepares, justifies, and administers the program budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. Human Capital Management - Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations. Technology Management - Keeps up-to-date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems. ECQ 5: Building Coalitions Definition: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Political Savvy - Identifies the internal and external politics that impact the work of the organization. Perceives organizational and political reality and acts accordingly. Influencing/Negotiating - Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals. www.lulac.org/ftip 53

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Special Thanks FTIP Committee and DOL Volunteers DOL Security Bruce Andersen Maritza Bosques Pamela Cervera Sierra Coleman Declan Kingland Cristian Macario Mario Marsans Ashley Olmeda Heidi Ortiz David Perez Myrna Rivera Jossie Sapunar Jorge Trasmonte Vanessa Trasmonte Matthew Wright Paloma Zuleta www.lulac.org/ftip 61

2015 LULAC National Convention & Exposition 86TH ANNUAL LULAC NATIONAL CONVENTION & EXPOSITION July 7-11, 2015 Salt Palace Convention Center Salt Lake City, UT The League of United Latin American Citizens invites you to participate in the 86th Annual LULAC National Convention & Exposition in Salt Lake City from July 7 through July 11, 2015. As the premier Hispanic convention, the LULAC National Convention draws over 20,000 participants each year including top leaders from the government, business, and the Latino community. Make History: The LULAC Convention is an exciting, history-making convention, because it convenes the national delegates of LULAC to discuss issues, set policies, and elect the organization s national leaders. For this reason, the LULAC Convention makes news and is covered by national and local media. It is the only convention in which participants representing Hispanic communities from across the country determine the positions and strategies of a national Latino organization. Reach out to Hispanic America: The LULAC Convention is also well attended by major corporations who recognize the importance of reaching out to national Latino leaders and influential community members directly. There are opportunities to sponsor workshops and events, to showcase products and recruit Hispanic professionals in the convention exhibit hall. In addition, all proceeds support the dedicated work of LULAC to improve the quality of life for Hispanic Americans. Federal Training Institute: The LULAC Convention hosts the LULAC Federal Training Institute (FTI), an intensive and structured career development program for government and public sector employees. In partnership with the OPM and other Federal agencies, the Federal Training Institute offers workshops and plenary sessions that enable government employees and other employees to enhance their leadership skills and develop the Executive Core Qualifications required for entry to the Senior Executive Service. Career Fair: Emerging career opportunities, top companies, live interviews. Whether you are an employer looking for top talent or a professional looking for your next job, you will want to attend the LULAC Career Fair. This three day event features great jobs from over 250 top companies and federal agencies that are ready to hire. Youth Conference: The convention also hosts the LULAC Youth Conference a three-day event for Latino youth, featuring workshops and panel discussions education, career opportunities, community service and leadership. Young Adults Conference: The Young Adult Conference features four-days of leadership development and policy workshops for college students and young professionals. FTI Youth and Collegiate Federal Careers Exploration Forum: A free, fun-filled, day-long event to showcase career and employment opportunities available to middle, high school, college and university students. Expert presenters introduce students to resume writing, online resources, student programs, scholarships and internships. About LULAC: Founded in 1929, the League of United Latin American Citizens is the nation s oldest and largest Hispanic organization. With thousands of members organized into more than 900 LULAC Councils in virtually every state of the nation and in Puerto Rico, LULAC has tremendous outreach into the Latino community. With a rich history of advocacy in civil rights, education, economic development, immigration and equal opportunity, LULAC is uniquely positioned to lead the Hispanic community into the next millennium. For More Information: For convention information and registration, contact Sara E. Clemente at sclemente@lulac.org or by calling (202) 833-6130 Ext. 116 or or visit our website at: www.lulac.org. Please join LULAC at the 2015 LULAC National Convention and Exposition at Salt Palace Convention Center in Salt Lake City, UT as we celebrate 86 years of service to the Hispanic community. Salt Lake City, UT July 7 - July 11, 2015

86 th LULAC National Convention & Exposition Salt Palace Convention Center Salt Lake City, UT July 7 July 11, 2015 America s Latino Community Center Stage The most exciting event in the Hispanic community! 20,000 Participants 300 Exhibitors 150 Panelists & Speakers 50 Workshops & Seminars Federal Training Institute Career & College Fair Health Fair Youth Conference First Rate Entertainment League of United Latin American Citizens www.lulac.org