CAYUGA/SENECA COMMUNITY ACTION AGENCY GUIDE TO PROGRAMS AND SERVICES

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CAYUGA/SENECA COMMUNITY ACTION AGENCY GUIDE TO PROGRAMS AND SERVICES Clothing Attire for Hire Free Clothing Warm the Children Seneca Coat Project Domestic Violence Services Domestic Violence Intervention Program Transitional Housing Assistance Program Supervised Visitation/Safe Exchange Victim Compensation Claims Assistance Victim Assistance/Court Advocacy Early Childhood Programs Breastfeeding Support Program Child Passenger Safety Program Early Head Start/ Head Start/UPK Emergency Baby Pantry Head Start Backpack Program Healthy Families Cayuga/Seneca Emergency Assistance Cayuga Has Employment Support & Solutions Child Passenger Safety Program Emergency Baby Pantry Emergency Services Food Pantry Free Clothing HEAP Personal Care Pantry RESTORE Emergency Repair Health & Nutrition Child Passenger Safety Program Food Pantry Healthy Families Cayuga/Seneca Health Insurance Access Mobile Food Pantry Nutrition Outreach and Education Program Homeless Assistance Emergency Assistance Homeless Intervention and Case Management HUD Permanent Supportive Housing Program Rapid Re-housing program Supportive Housing Program for Adults Transitional Housing Assistance Program Housing Rehabilitation Affordable Energy Concepts EmPower NY RESTORE Emergency Repair Weatherization Assistance Program Hunger Emergency Baby Pantry Food Pantry Head Start Backpack Program Mobile Food Pantry Nutrition Outreach and Education Program Volunteer Generation Program Workforce Development Attire for Hire Brendan McGrath Memorial Scholarship Cayuga Has Employment Support & Solutions Disability Employment Initiative Employment Pathways Program Other Cayuga County Christmas Elf Seneca Christmas Project Kinship Caregiver Program Page 1: Updated 7.22.2016

DESCRIPTION OF PROGRAMS AND SERVICES AFFORDABLE ENERGY CONCEPTS This for-profit arm of the Agency provides energy assessments and efficiency improvements to individuals and families across all income ranges. ATTIRE FOR HIRE Cayuga County: 4 Garfield Street, Auburn NY, 315-252-0038 x251 Attire for Hire provides gently used professional and work attire to people in need for the purpose of obtaining and sustaining gainful employment. Referral is required to Attire for Hire from a caseworker or other service provider. Current hours are Monday & Wednesday from 10 am - 3 pm, and Tuesday & Thursday from 3 pm to 7 pm. Attire for Hire is staffed entirely by volunteers from the community. Please be patient as occasionally we may need to open late or close unexpectedly. BREASTFEEDING SUPPORT GROUP CSCAA s Breastfeeding Support Group provides a supportive environment for breastfeeding mothers in Cayuga County to learn, network, and share challenges and successes with each other including those related to returning to work. BRENDAN MCGRATH MEMORIAL SCHOLARSHIP The Brendan McGrath Memorial Scholarship is intended for eligible students who will be attending college during the academic year following the semester in which they apply for consideration. Three $500 scholarships are awarded annually. Eligibility criteria available online at http://cscaa.com/mcgrath.html. CAYUGA COUNTY CHRISTMAS ELF This collaborative, multi-partner program provides toys to income-eligible children in need in Cayuga County, aged 18 years or younger, during the holiday season. CAYUGA HAS EMPLOYMENT SUPPORT SOLUTIONS (CHESS) This program provides flexible one-time assistance to help TANF-eligible working families to obtain or retain employment. Funds may assist with housing, utilities, employment supports, car repairs, and other needs. CHILD PASSENGER SAFETY PROGRAM This program provides children's car seats, free of charge, to eligible families. The program also provides education to increase the proper use and installation of child safety seats. Page 2: Updated 7.22.2016

DISABILITY EMPLOYMENT INITIATIVE Cayuga County: Cayuga Works Career Center, 199 Franklin Street, Suite 204, 315-253-1013 This program strives to better serve and improve employment outcomes of individuals with disabilities. The Disability Resource Coordinator helps job seekers with disabilities to access all of the different programs and services they need to meet their employment and asset development goals. DOMESTIC VIOLENCE INTERVENTION PROGRAM This program assists survivors of domestic violence and their children to attain a life free of violence. Services include a 24-hour hotline (1-800-253-3358), safe, temporary shelter, advocacy, safety planning assistance, supportive counseling, survivors' support group, children's group, and educational presentations. EARLY HEAD START/HEAD START/UNIVERSAL PRE-K Cayuga County: 1 Brookfield Place, Auburn NY, multi-site, 315-252-0038 Early Head Start's (EHS) mission is to promote healthy prenatal outcomes for pregnant women, enhance the development of the very young child, and promote healthy family functioning. The program provides education, health, dental, mental health, and disability services through both homebased and combination program options. Currently, participants are enrolled in the Auburn and Moravia areas of Cayuga County. Participants in the EHS program have the opportunity to receive early, continuous, intensive, and comprehensive child development and family support services from pregnancy to age 3, at which time they can transition to the Head Start program and continue services until entering Kindergarten. Head Start is a comprehensive child development program for income eligible children ages 3-5 and their families. The program provides health, nutrition, education, disability, and family services at no charge. The Agency's Head Start program partners with the local school districts to offer Universal Pre- Kindergarten (UPK) services in coordination with Head Start services. The Agency provides full day UPK programming in partnership with the Auburn, Moravia, Southern Cayuga and Jordan-Elbridge School Districts. EMERGENCY BABY PANTRY This program provides income eligible families in Seneca County with children aged 0-24 months with diapers, formula, wipes, diaper cream, car seats, clothing and blankets monthly. EMERGENCY SERVICES This program works with families and individuals through crisis situations. Emergency Services provides food, advocacy, shelter, prescription assistance, emergency transportation assistance, and responds to a wide array of crisis situations. Page 3: Updated 7.22.2016

EMPLOYMENT PATHWAYS Cayuga County: 199 Franklin Street, Suite 204, Auburn NY, 315-253-6955 The Employment Pathways Program provides case management, skills training and flexible subsidies for schooling, transportation, day care and other needs to help program participants overcome individual barriers to employment. Employment Pathways connects unemployed and underemployed people to local job opportunities within growing local industries including healthcare and advanced manufacturing. EMPOWER NY The goal of this energy efficiency program for tenants and homeowners is to help low income households reduce energy use and costs. The program is administered by the New York State Energy Research Development Authority. FREE CLOTHING Cayuga County: 4 Garfield Street, Auburn NY, 315-252-0038 x251 The Free Clothing program provides clean, gently used clothing in good condition to families in need. Free clothing is located at 4 Garfield Street in Auburn and 23 Center Street in Waterloo. Current hours of operation in Auburn are M/W from 10 am 3 pm and Tu/Th from 3 pm 7 pm. Waterloo hours of operation are M-F 9 am 5 pm. FOOD PANTRY The Agency operates two food pantries, one in the City of Auburn and the other in the Village of Waterloo. The Auburn food pantry is located at 89 York Street, is open M-F from 9 am - 5 pm and provides emergency food assistance twice monthly to individuals and families in need regardless of residency, to help alleviate hunger in the community. The Waterloo food pantry is located at 23 Center Street, is open M-F from 9 am - 5 pm and provides emergency food assistance on a monthly basis to Seneca County residents in need regardless of residency, to help alleviate hunger in the community. Waterloo residents are served bi-weekly. Customers are served on a walk-in basis at both pantries. HEAD START BACKPACK PROGRAM Cayuga County: 1 Brookfield Place, Auburn NY, 315-252-0038 This program provides children enrolled in the Head Start Program in Auburn with nutritious food on the weekend, during the third week of each month when other household resources have dwindled. HEALTH INSURANCE ACCESS This program provides assistance to individuals and families to identify and obtain affordable health insurance through the New York State of Health Marketplace. Enrollment services are provided at 89 York Street, and throughout the county at multiple enrollment sites, a full schedule is available online at: http://cscaa.com/health_benefit.html. Small Business: Contact the Cayuga County Chamber of Commerce at 315-252-7291 and ask to speak with a Navigator. Page 4: Updated 7.22.2016

HEALTHY FAMILIES CAYUGA/SENECA Healthy Families is a free program to help parents with the changes and needs in their life that come along with the birth of a child. The program promotes optimal prenatal care and childhood growth and development. Healthy Families offer breastfeeding support group in both Cayuga and Seneca Counties. HEAP (HOME ENERGENCY ASSISTANCE PROGRAM x105 Cayuga/Seneca Community Action Agency is under contract with the Cayuga County Department of Social Services to process HEAP applications. HEAP provides critical financial assistance to help families and individuals in need heat their homes during the winter. HEAP season opens November 16, 2015. Services provided at 89 York Street, Suite 1 in Auburn. HOURS: M/W from 9 am to 5 pm, Tu/Th from 9 am to 7 pm, Friday 8 am to 4 pm, Saturday 9 am - 12 pm. Walk-ins welcome, appointments preferred. HOMELESS INTERVENTION AND CASE MANAGEMENT This program provides assistance to homeless individuals and families. An Agency advocate works with other agencies to provide necessary services such as financial assistance, advocacy, and temporary housing. A key component of our homeless programs is the one-on-one support offered to families and individuals as they identify and overcome barriers to obtaining and maintaining stable housing. HUD PERMANENT SUPPORTIVE HOUSING PROGRAM Provides on-going rental assistance and case management services to chronically homeless individuals and families whose head of household has a disability. KINSHIP CAREGIVER PROGRAM Provides trauma-informed case management, practical assistance and supportive services to kinship families in Cayuga County. MOBILE FOOD PANTRY Cayuga and Seneca Counties: 89 York Street, Auburn NY, 315-255-1703 X109 This program delivers food to isolated and homebound residents of Cayuga and Seneca Counties twice monthly. NUTRITION OUTREACH AND EDUCATION PROGRAM x237 This program provides free, confidential prescreening to determine Supplemental Nutrition Assistance Program eligibility, application assistance, and following up with Cayuga County Department of Health and Human Services to ensure that customers receives the maximum benefit allowed. Page 5: Updated 7.22.2016

PERSONAL CARE PANTRY This program provides personal care items including diapers, baby wipes, feminine products, toothbrushes, toothpaste, shampoo, conditioner, deodorant, and hairbrushes to individuals and families in Cayuga County. RAPID REHOUSING PROGRAM Provides case management services to homeless families. Assists families with transitioning out of homelessness and into housing. Referral through County DSS required. RESTORE Emergency Repair This program provides funding for emergency home repairs to low-income homeowners aged 60 or greater in Cayuga County. SENECA COUNTY COAT PROJECT This collaborative, multi-partner program provides warm winter coats, accessories and school supplies to income-eligible children in need in Seneca County. SENECA COUNTY CHRISTMAS PROJECT This collaborative, multi-partner program provides food and gifts to income-eligible children and families in need in Seneca County during the holiday season. SUPERVISED VISITATION/SAFE EXCHANGE x158 This program supports operation of secure, child-friendly Center where court-ordered or self-referred parents can exercise visitation or safe exchange of their children with a formerly abusive partner. The Center is currently co-located at Cayuga County Mental Health on North Street in Auburn. SUPPORTIVE HOUSING PROGRAM FOR ADULTS This program supports operation of 3-unit transitional house for homeless single adults that provides safe, affordable housing for up to 24 months and case management focused on working toward individual goals including education and employment. TRANSITIONAL HOUSING ASSISTANCE PROGRAM x134 This program provides rental subsidies and case management to survivors of domestic violence and their children. Page 6: Updated 7.22.2016

VICTIM COMPENSATION CLAIMS ASSISTANCE This program provides assistance to victims of crime with applying for financial assistance to assist with items such as medical bills, lost wages, and counseling expenses related to the crime. VICTIM ASSISTANCE/COURT ADVOCACY This program assists victims of domestic violence, dating violence, sexual assault, and stalking to navigate within the legal system. Staff facilitates referrals to the Supervised Visitation/Safe Exchange Center; assist victims to obtain legal representation and prepare family court petitions, provides court accompaniment and referrals. VOLUNTEER GENERATION PROGRAM Cayuga and Seneca Counties: 89 York Street, Auburn NY, 315-255-1703 X109 This program provides recruitment, training, retention and management of volunteers to support hunger relief efforts of Cayuga/Seneca Community Action Agency and partner agencies serving Cayuga, Seneca and Northern Tompkins Counties. WARM THE CHILDREN This collaborative, multi-partner program provides warm winter coats and accessories to incomeeligible children in need in Cayuga County aged 14 and younger. WEATHERIZATION ASSISTANCE PROGRAM This program provides direct services to reduce the energy burden for both low-income, single-family homes and multi-family housing units by making their homes more energy efficient. The Mission of Cayuga/Seneca Community Action Agency, Inc. is to respectfully assist people to achieve and sustain self-sufficiency through direct services, education and community partnerships. Cayuga/Seneca Community Action Agency, Inc. 89 York Street, Auburn NY 13021 315-255-1703 1 Brookfield Place, Auburn NY 13021 315-252-0038 23 Center Street, Waterloo NY 13165 315-539-5647 www.cscaa.com www.facebook.com/cayugaseneca Page 7: Updated 7.22.2016