SCM 301 - Supply Chain Management Syllabus Spring 2014 DT-SCEE 001 REV B. Instructor Information Instructor Email Office Location & Hours Dr. Terry B. Baker D.M. Tbb12@PSU.EDU Devorris Technology Center-SCEE -002 6:30 8:45 PM Tuesday and Thursday 7:00 PM to 8:15 PM Class Time General Information Description This is an introductory course designed to develop an understanding of basic logistics and the overall supply chain management and how they interrelate and interface with other functions in the firm. Supply Chain Management characteristics include the following considerations: Customer service, transportation, operations, warehousing, and inventory management. Other topics included in this course, which augment supply chain management, are information technology, the structure of management, globalization, channels of distribution and corporate strategic plans. Objectives After completing this course, the student should be able to: Distinguish and explain the concept of Supply Chain and its subset Logistics. 1. Understand the major external change drivers in the global economy and explain their impacts on global supply chains. 2. Understand the value-added roles of logistics on both a macro and micro level. 3. Describe the complexity of a company s global supply chain network and understand what questions need to be addressed for the supply chain to be competitive. 4. Understand the types of supply chain relationships and their importance. 5. Understand the scope and importance of supply chain performance measurement. 6. Understand the role of information technology in the supply chain. 7. Understand the critical importance of outbound-to-customer logistics systems. 8. Understand the relationships between order management and customer service. 9. List the major reasons for carrying inventory. Understand alternative approaches to managing inventory justin-time (JIT), materials requirement planning (MRP), distribution requirements planning (DRP), and vendormanaged inventory (VMI). 10. Discuss the service and cost characteristics of the primary transportation modes. 11. Discuss the strategic value-adding role distribution plays in the supply chain. 12. Identify factors that may suggest a need to redesign a logistics/supply chain network. 13. Understand the role and nature of purchasing, procurement, and strategic sourcing in a supply chain context. 14. Describe the various production process layouts. 15. Appreciate the importance of sustainable supply chains for the protection of the ecology of the planet. 16. Understand current and future strategic challenges for supply chains. Prerequisite or Concurrent Course Requirements: 3 credits each in mathematics and English; CMPSC203 or equivalent; not available to baccalaureate business students in Smeal College Page 1
Course Materials Required Materials Location: Downtown Devorris Center Room 002 Meeting Times: Tue/Thurs. beginning January 14, 2014 Web Site: The Angel Course Management System will be used in this class. http://cms.psu.edu Access to Angel PSU will be required as necessary for completion of this course. Texts (Required): Coyle, Bardi, & Langley Supply Chain Management: A Logistics Perspective, 9th Edition ISBN-10: 0-538-47918-3, ISBN-13: 978-0-538-47918-9 Instructor Background: Terry B. Baker Education: Doctorate Management, University of Maryland, University College MBA, St. Francis College, Loretto, PA BA Mathematics/Comp Sci, St. Francis College, Loretto, PA. Experience: 2000 Present - Team Supervision Veeder-Root Corporation 1986-2000 Previous Positions held in Industry Director of Customer Service, Account Executive, IT Manager, Training Director, HR Generalist, Quality Facilitator, Production Coordination, Quality Technician. Your Responsibility: Your future careers as business leaders will require you to exhibit professional courtesy, and to possess strong ethical standards. You will also need to develop the ability to thoroughly and methodically analyze problems and carefully execute and report-upon a solution, understanding tradeoffs and limitations of the information you may have to work with. The homework, class project and quizzes, and in general the standards you are expected to follow in the learning of the material in this course are intended to help you acquire these skills. Your success in exhibiting professional behavior as well as technical skill in this fundamental course will enhance your grade and it will increase your potential to become a successful businessperson. Grading: Final Grade Breakdown: 1. 8 Homework assignments will be issued. Homework counts for 15% of your grade. It must be turned in on time to count for credit. 2. Quizzes will count for a total of 25% of the grade. There will be six quizzes with the lowest one dropped. The range of knowledge on quizzes will be derived from Classwork, Lecture, Textbook, and Assignments. 3. Mid-term and Final count for 20% and 25% each and are not cumulative. 4. Class Participation will count for 15% of your class grade. Participation is an essential part of this course. Students are expected to have read each class reading assignment prior to class and to participate actively in class discussions. Students are expected to attend class regularly, and to discuss any failure to attend with the instructor. Cell phone texting and taking phone calls in class are not permitted during class. If there is an urgent matter that requires Page 2
you to make or take communication during class hours, please make all attempts to alert your instructor before the event. Makeup policy: Quizzes may not be made up since the lowest (the one you missed) is dropped. The scoring and point assigned are shown below in the following table: Points Per Item 16 Weeks Discussion/Participation 15 5 75 15% Graded Assignments 8 10 80 16% Quizzes @ 25 points One is dropped - 6 total 25 125 25% Midterm 100 100 20% Final 125 125 25% Total Points 505 101% All assignments should be submitted in a 12-pitch Arial font in MSWORD format. Essays should be a minimum of 200 words and more when required to explain an answer thoroughly. When required the student should submit the assignment in Table format, or an Excel Spreadsheet where applicable. Points will be deducted for lack of clarity in conveyance of answers to the professor. Partial Credit for answers is available if the student shows any work. Assignments should be submitted electronically to the Instructors/Facilitator s Email Address (Tbb12@PSU.EDU) with the following information in the email: Email Heading: (Your Name, Course # 301, Week #, Assignment ) Plagiarism which is copying and pasting, or rewording work which is not your own and not cited will not be tolerated. All reference items used to answer a question are required to be cited in your work. Grade Equivalents: Letter grades will be assigned according to the following numerical scale: Letter Grade Numerical Range Grade Points A 94 100 4.00 A- 90 93 3.67 B+ 87 89 3.33 B 84 86 3.00 B- 80 83 2.67 C+ 76 79 2.33 C 70 75 2.00 D 61 69 1.00 F 0 69 0.00 Cancellations: In the unlikely advent of a class cancellation the Instructor will send an email to students with as much advance notice as possible. Course Schedule Week Topic Reading Exercises 1/Tuesday January 14, 2013 Introduction Ch 1 Supply Chain Study 6 Page 30 Page 3
Week Topic Reading Exercises Management Homework #1Assigned 1/Thursday Jan 16 2/Tuesday, Jan 21 Ch 2 Role of Logistics in Supply Chain Homework#1 Due 2/Thursday Jan 23 Quiz #1 3/Tuesday Jan 28 Ch 3 Global Dimensions of Supply Chains #2 Assigned 3/ Thursday Jan 30 4/Tuesday Feb 4 Ch 4 Supply Chain Relationships Homework#2 Due 4/Thursday Feb 6 Quiz # 2 5/ Tuesday Feb 11 Ch 5 Supply Chain Performance Measurement and Financial Analysis #3 assigned 5/ Thursday Feb 13 6/Tuesday Feb 18 Ch 6 Supply Chain Technology Managing Information Flows Homework#3 Due 6/Thursday Feb 20 Quiz #3 7/Tuesday Feb 25 Ch 7 Demand Management #4 assigned 7/Thursday Feb 27 8/Tuesday March 4 Ch 8 Order Management and Customer Service Homework#4 Due 8/Thursday March 6 MIDTERM EXAM Page 4
Week Topic Reading Exercises 9/Tuesday March 11 9/Thursday March 13 10/Tuesday March 18 SPRING BREAK SPRING BREAK Ch 9 Managing Inventory in the Supply Chain 10/Thursday March 20 #5 Assigned 11/Tuesday March 25 Ch 10 Transportation - Managing the Flow of the Supply Chain Quiz #4 11/Thursday March 27 Ch 11 Distribution Managing Fulfillment Operations 12/Tuesday April 1 Homework# 5 Due 12/Thursday April 3 Ch 12 Supply Chain Network Analysis and Design # 6 assigned 13/Tuesday April 8 Quiz #5 13/Thursday April 10 Ch 13 Sourcing Materials and Services Homework# 6 Due 14/Tuesday April 15 14/Thursday April 17 Ch 14 Operations Producing Goods and Services #7 assigned 15/Tuesday April 22 Quiz #6 15/Thursday April 24 Ch 15 Managing Reverse Flows in the Supply Chain Homework #7 Due 16/Tuesday April 29 16/Thursday May 1 Ch 16 Strategic Challenges and Change for Supply Chains #8 assigned Page 5
Week Topic Reading Exercises 17/May 5-8 Finals Week Homework #8 Due 5/6 2014 Semester Schedule Event Date(s) Day(s) Intent to Graduate Activation Period Jan 2-27 Thurs-Mon Leave of Absence Deadline Jan 10 Fri Arrival of Residence Hall Students Jan 12 Sun Registration Deadline (only available on elion) Jan 12 Sun Classes Begin Jan 13 Mon Martin Luther King Day No Classes Jan 20 Mon 1 Regular Drop Deadline Jan 22 Wed 1 Regular Add Deadline Jan 23 at 8am Thurs 1 Late Drop Begins Jan 23 Thurs Satisfactory/Unsatisfactory Filing Period Jan 23-Feb 3 Thurs-Mon 1 Late Registration Begins Jan 24 Fri Last day to Complete Registration Feb 7 Fri Cancellation Date for Incomplete Registration Feb 10 Mon Page 6
Final Exam Conflict Filing Period Feb 17-Mar 7 Mon-Fri Spring Break No Classes Mar 10-15 Mon-Sat 1 Late Drop Deadline Apr 11 Fri Declare Minor Deadline for SP14 Grads Apr 11 Fri Withdrawal Deadline May 2 Fri Classes End May 2 Fri Study Days May 3-4 Sat-Sun Final Exams May 5-8 Mon-Thurs Penn State Altoona Commencement May 10 Sat University Park Commencement May 9-11 Fri-Sun Academic Integrity 49-20 Academic Integrity Definition and expectations: Academic integrity is the pursuit of scholarly activity in an open, honest, and responsible manner. Academic integrity is a basic guiding principle for all academic activity at The Pennsylvania State University, and all members of the University community are expected to act in accordance with this principle. Consistent with this expectation, the University's Code of Conduct states that all students should act with personal integrity, respect other students' dignity, rights, and property, and help create and maintain an environment in which all can succeed through the fruits of their efforts. Academic integrity includes a commitment by all members of the University community not to engage in or tolerate acts of falsification, misrepresentation, or deception. Such acts of dishonesty violate the fundamental ethical principles of the University community and compromise the worth of work completed by others. Page 7
To protect the rights and maintain the trust of honest students and support appropriate behavior, faculty and administrators should regularly communicate high standards of integrity and reinforce them by taking reasonable steps to anticipate and deter acts of dishonesty in all assignments (Senate Policy 44-40: Proctoring of Examinations). At the beginning of each course, it is the responsibility of the instructor to provide students with a statement clarifying the application of University and College academic integrity policies to that course. Committee on Academic Integrity: Each College Dean (or Chancellor as determined by College policy) shall appoint a Committee on Academic Integrity made up of faculty, students, and academic administrators with faculty being the majority. This committee shall: Promote expectations for academic integrity consistent with the definition in this policy. Ensure fairness and consistency in processes and outcomes. To ensure University-wide consistency, College Committees will work with the Office of Student Conduct and the Office of the Provost of the University to develop procedures for handling and sanctioning dishonesty infractions. Review and settle all contested cases in which academic sanctions are applied. If necessary, further disciplinary action will be taken by the Office of Student Conduct. Record all cases of academic dishonesty within a college and report them to the Office of Student Conduct. References University Faculty Senate (2013). Policies and rules for undergraduate students. Section 49-20 retrieved from http://www.psu.edu/ufs/policies/ Exam Schedule Date Subject 2/Thursday Jan 23 Quiz # 1 4/Thursday Feb 6 Quiz # 2 6/Thursday Feb 20 Quiz # 3 8/Thursday March 6 Mid-Term 11/Tuesday March 25 Quiz #4 13/Tuesday April 8 Quiz # 5 15/Tuesday April 22 Quiz # 6 17/May 8 Final Exam Page 8