Hotel Management Slide 1 All students in this class will be required to complete an END OF COURSE PROJECT. This slide presentation will provide you with a variety of project options.
Hotel Management Slide 2 Copyright Texas Education Agency, 2012. These Materials are copyrighted and trademarked as the property of the Texas Education Agency (TEA) and may not be reproduced without the express written permission of TEA, except under the following conditions: 1) Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the districts and schools educational use without obtaining permission from TEA. 2) Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual personal use only, without obtaining written permission of TEA. 3) Any portion reproduced must be reproduced in its entirety and remain unedited, unaltered and unchanged in any way. 4) No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduction and distribution may be charged. Private entities or persons located in Texas that are not Texas public school districts, Texas Education Service Centers, or Texas charter schools or any entity, whether public or private, educational or non-educational, located outside the state of Texas MUST obtain written approval from TEA and will be required to enter into a license agreement that may involve the payment of a licensing fee or a royalty. For information contact: Office of Copyrights, Trademarks, License Agreements, and Royalties, Texas Education Agency, 1701 N. Congress Ave., Austin, TX 78701-1494; phone 512-463-7004; email: copyrights@tea.state.tx.us. 2
Hotel Management Slide 3 Disciplined thinking that is clear, rational, open minded and based on evidence 3 Teacher note: The next slides will reflect the lesson terms and definitions found in the lesson Word Wall. Has anyone ever heard the term critical thinking? Phrase the definition in your own words. Have students give examples of when critical thinking would be necessary.
Hotel Management Slide 4 Formed by the addition of new material of the same kind, integrating, summing up 4 Your END OF COURSE project will be cumulative. What does that mean?
Hotel Management Slide 5 Absolutely necessary 5 What information did you learn in this course that you would consider ESSENTIAL? c
Hotel Management Slide 6 Overcoming obstacles and finding a solution that best resolves an issue 6 When do we use problem solving skills? Why is it important to be able to find solutions or solve problems on our own?
Hotel Management Slide 7 Instructional approach built upon authentic learning activities that engage student interest and motivation 7
Hotel Management Slide 8 Worthy of acceptance 8
Hotel Management Slide 9 9
Student Expectations Presentation Notes Hotel Management Slide 10 Knowledge and Skills Statement (3) The student identifies the importance of a well-written business plan. The student is expected to: (A) categorize a business plan and the need for a wellorchestrated business plan; (B) research business plan outlines, resources, and templates using web search engines; (C) explain a marketing plan, including price competition, non-price competition, market analysis, competition, marketing research, market segmentation, demographics, and sales forecasting; Copyright Texas Education Agency 2012. All rights reserved. 10
Hotel Management Slide 11 (1) The student gains academic knowledge and skills required to pursue the full range of career and postsecondary education opportunities within the hotel industry. The student is expected to: (A) organize oral and written information; (B) compose a variety of written documents such as agendas, thank you letters, presentations, and advertisements; (C) calculate correctly using numerical concepts such as percentage and reasonable estimation in practical situations; and (D) infer how scientific principles are used in the hotel industry. 11
Hotel Management Slide 12 (2) The student uses verbal and nonverbal communication skills to create, express, and interpret information for providing a positive experience for guests and employees. The student is expected to: (A) develop, deliver, and critique presentations; (B) analyze various marketing strategies for a hotel or an available service; (C) demonstrate proper techniques for using telecommunications equipment; (D) interpret verbal and nonverbal cues to enhance communication with individuals such as coworkers, customers, and clients; (E) locate written information used to communicate with individuals such as coworkers and customers; (F) apply active listening skills to obtain and clarify information; and (G) follow directions and procedures independently. 12
Hotel Management Slide 13 (3) The student solves problems using critical thinking, innovation, and creativity independently and in teams. The student is expected to: (A) generate creative ideas to solve problems by brainstorming possible solutions; (B) employ critical-thinking and interpersonal skills to resolve conflicts with individuals such as coworkers, employers, customers, and clients; and (C) use principles of budgeting and forecasting to maximize profit and growth. 13
Hotel Management Slide 14 (4) The student demonstrates an understanding that personal success depends on personal effort. The student is expected to: (A) demonstrate a proactive understanding of self-responsibility and self-management; (B) identify and demonstrate positive work behaviors and personal qualities for employability; and (C) analyze the effects of health and wellness on employee performance. 14
Hotel Management Slide 15 (5) The student develops principles in time management, decision making, effective communication, and prioritizing. The student is expected to: (A) apply effective practices for managing time and energy; (B) implement stress-management techniques; (C) analyze various steps in the decisionmaking process; and (D) analyze the importance of balancing a career, family, and leisure activities. 15
Hotel Management Slide 16 (6) The student understands the importance of employability skills. The student is expected to: (A) identify the required training or education requirements that lead to an appropriate industry certification; (B) comprehend and model skills related to seeking employment; (C) update a personal career portfolio; (D) demonstrate proper interview techniques in applying for employment; (E) complete required employment forms such as I-9, work visa, W-4, and licensures to meet employment requirements; (F) research the local and regional labor workforce market to determine opportunities for advancement; (G) investigate professional organizations and development training opportunities to keep current on relevant trends and information within the industry; and (H) explore entrepreneurship opportunities. 16
Hotel Management Slide 17 (7) The student understands roles within teams, work units, departments, organizations, and the larger environment of the hotel industry. The student is expected to: (A) distinguish among the duties and responsibilities within each department; (B) implement quality-control standards and practices; (C) compare and contrast full service hotels and limited service properties; and (D) compare and contrast chain and franchise hotels, including revenue and support centers. 17
Hotel Management Slide 18 (8) The student uses information technology tools specific to hotel management to access, manage, integrate, and create information. The student is expected to: (A) use information technology tools to manage and perform work responsibilities; (B) use technology tools to perform workplace tasks; (C) prepare complex multimedia publications; (D) demonstrate knowledge and use of pointof sale systems; and (E) evaluate Internet resources for industry information. 18
Hotel Management Slide 19 (9) The student uses leadership and teamwork skills in collaborating with others to accomplish organizational goals and objectives. The student is expected to: (A) apply team-building skills; (B) apply decision-making and problemsolving skills; (C) apply leadership and teamwork qualities in creating a pleasant working atmosphere; and (D) participate in community leadership and teamwork opportunities to enhance professional skills. 19
Hotel Management Slide 20 (10) The student understands the importance of health, safety, and environmental management systems in organizations and their importance to organizational performance and regulatory compliance. The student is expected to: (A) assess workplace conditions with regard to safety and health; (B) apply safety and sanitation standards common to the workplace; (C) analyze potential effects caused by common chemical and hazardous materials; (D) demonstrate first aid and cardiopulmonary resuscitation skills; (E) research sources of food-borne illness and determine ways to prevent them; and (F) comprehend and model professional attire and personal hygiene. 20
Hotel Management Slide 21 (11) The student knows and understands the importance of professional ethics and legal responsibilities within the hotel industry. The student is expected to: (A) demonstrate professional ethical standards; and (B) interpret and explain written organizational policies and procedures to help employees perform their jobs. 21
Hotel Management Slide 22 (12) The student understands the knowledge and skills required for careers in the hotel management industry. The student is expected to: (A) develop job-specific technical vocabulary; (B) explain procedures to meet guest needs, including guest registration, rate assignment, room assignment, and determination of payment methods; (C) determine the functions of meeting and event planning; (D) evaluate current and emerging technologies to improve guest services; and (E) understand the importance of check-out procedures to ensure guest satisfaction and verify settlement of account. 22
Hotel Management Slide 23 23 Distribute Map. Inform students that they will be viewing several, but will only be required to complete one project before the end of the school year.
Hotel Management Slide 24 A hotel manager A front office guest services Create a scenario for a fictitious lifestyle: marital status, number of children, employment Create a 24 hour log for seven days Document and account for all 168 hours 24 Brainstorm other careers and lifestyle specifics.
Hotel Management Slide 25 Criteria: must equal 100 points and cover material from the entire course. 10 T/F questions 10 fill in the blank questions 10 multiple choice questions 10 short answer questions 1 essay question Include test key 25 Determine criteria - test must be typed, formatted and ORIGINAL questions.
Hotel Management Slide 26 Select a topic - general or topic specific focus on careers technical skills safety issues Video tape segments Create a documentary 26 What are some careers in this cluster? What are some technical skills that we ve learned?
Hotel Management Slide 27 Select a topic Develop a series of interview questions Video tape interviews Create a multimedia documentary 27 Determine project criteria such number of individuals to interview and length of documentary. Students can discuss script and sample interview questions.
Hotel Management Slide 28 Two week detailed Diary or Journal Entries from the viewpoint of a hotel management student hotel management instructor hotel owner hotel night auditor 28 Have students brainstorm ideas for this project.
Hotel Management Slide 29 Develop a Web Page or Newsletter Template with examples, for this class. 29 Make sure to follow district/campus technology guidelines.
Hotel Management Slide 30 Develop a database of. local agencies and organizations potential guest speakers student volunteer opportunities 30 Have students brainstorm format and criteria for this project. Example: agency name, address, phone number, services provided, contact information.
Hotel Management Slide 31 Investigate business plan formats Develop a business plan for owning your own hotel If you began an entrepreneurship project earlier this year, expand the existing business plan with added details See FCCLA Star Event http://www.fcclainc.org/assets/files/star/entrepreneursh ip.pdf See SkillsUSA Event http://rolla.k12.mo.us/fileadmin/rpsweb/home/rtirtc/s killsusa_tech_standards_- _Skills/Occupationally_Related/Entrepreneurship.pdf 31 Entrepreneurship Project /Extensive Business Plan
Hotel Management Slide 32 Research and compile a collection of quotes and their authors Must relate to each student expectation for this course 32 Have students brainstorm technology and presentation format of this project. What would this project look like? Where would you find quotes?
Hotel Management Slide 33 Develop a Service Learning Project along with a Service-Learning Project Evaluation Emphasize our course TEKS For additional information on service learning see: http://www.servicelearningtexas.org 33 Teacher note: Student ideas may be carried out the following school year.
Hotel Management Slide 34 To be opened by next year s (semester s) new students Include Artifacts that reflect the course TEKS/contents o the course. photos favorite class projects course syllabus Written log and justification for each included items 34 What are some other artifacts that can be included? What resources can be used to create the time capsule?
Hotel Management Slide 35 Scrap book of the semester/year course May include: course TEKS favorite activities/lessons/pictures course likes and dislikes classmate autographs/comments suggestions for improving the presentation of course content Personal reflection on what you learned from this course How you plan to use the information now and in the future 35 What other items could be included in this memory book?
Hotel Management Slide 36 Determine the correlation between the course TEKS and preparing for the real world of work in this career field explore one career field explore a variety of career fields format can vary- story board, multi-media may include interviews or video clips 36 This could even include a job shadowing or internship/training experience.
Hotel Management Slide 37 Conduct research on a topic, information or questions of personal interest related to the course TEKS Include a five+ page typed paper with cited resources and references. Check with English teacher for suggested style - APA, MLA 37
Hotel Management Slide 38 Select a career Determine degree degree plans specialized certifications Investigate colleges/universities Applications Entrance exam fees Personal goals/timelines 38 Project format can vary
Hotel Management Slide 39 39 Allow students to generate additional project options that are not on this slide presentation.
Hotel Management Slide 40 40 Are there any questions?
Hotel Management Slide 41 Websites: AchieveTexas A college and career initiative designed to help students (and their parents) make wise education choices. It is based on the belief that the curricula of the 21st century should combine rigorous academics and relevant career education. http://www.achievetexas.org/in Texas Education Agency Texas Essential Knowledge and Skills. The mission of the Texas Education Agency is to provide leadership, guidance and resources to help schools meet the educational needs of all students. http://ritter.tea.state.tx.us/rules/tac/chapter130/index.ht ml 41