SAP NetWeaver Thomas Gonser SAP NetWeaver Business Area Collaborative Solutions thomas.gonser@sap.com
Networked Companies > Collaborative Business McKinsey: Even during the present slowdown, networked companies are outperforming conventional ones. In cause of that we are talking about: Collaborative Business Quelle: McKinsey Quarterly (Remo Häcki und Julian Lighton) SAP AG 2002, Title of Presentation, Speaker Name 2
Collaborative Business -> Composite Applications Collaborative Business needs Interoperability and Flexibility needs: Composite Applications Quelle: McKinsey Quarterly (Remo Häcki und Julian Lighton) SAP AG 2002, Title of Presentation, Speaker Name 3
The Vision of Composite Applications: This is standard Founded on rigid structures One can change the interiors a lot, but not the general structures Extremely cost-effective To last, strict maintenance management is required It works, but it doesn t give a lot of satisfactions to users!!! SAP AG 2002, Title of Presentation, Speaker Name 4
The Vision of Composite Applications: This is custom Tailor-made everything is possible, it is just a matter of money! Extremely expensive, to buy and to maintain but if you could choose where would you want to live??? SAP AG 2002, Title of Presentation, Speaker Name 5
The Vision of Composite Applications: Composite Applications Tailor-made, based on standard components: everything is possible assembling the right bricks according to various needs Easy to maintain and to make it evolve It requires standards: solid, public, open Simply the best of the two worlds in one solution! SAP AG 2002, Title of Presentation, Speaker Name 6
Situation Today Example: Make-To-Order Process in Automotive Dealers Production Planners Accountants Human Integrators Configurator (Dealer) Wareh. Mgmt (Importer) Order Mgmt (OEM) Production (OEM) Log. Exec. System (OEM) Financials (OEM) Enterprise Systems (Various vendors, legacy, home grown) SAP AG 2002, Title of Presentation, Speaker Name 7
Reduce TCO Introduce Hub Infrastructures - Increase Efficiencies Dealers Production Planners Accountants Internal and external users Portal, Collaboration, Multi-Channel Access Configurator (Dealer) Wareh. Mgmt (Importer) Order Mgmt (OEM) Production (OEM) Log. Exec. System (OEM) Financials (OEM) Enterprise Systems Integration Broker, Master Data SAP AG 2002, Title of Presentation, Speaker Name 8
Leverage Existing Investments Use Web Services as the Key Enabler Dealers Production Planners Accountants Configurator (Dealer) Portal, Collaboration, Multi-Channel Access Composite App Framework, BI, Knowledge Mgmt, Business Process Mgmt Wareh. Mgmt (Importer) Order Mgmt (OEM) Production (OEM) Log. Exec. System (OEM) Financials (OEM) Enterprise Services (Web Services for Business Abstraction) Application Services (Web Services for Technology Abstraction) Integration Broker, Master Data SAP AG 2002, Title of Presentation, Speaker Name 9
Enterprise Services Architecture Example: Make-To-Order Process in the Automotive Industry Dealers Production Planners Accountants Internal and external users Portal, Collaboration, Multi-Channel Access Vehicle Configuration Vehicle Availability Vehicle Order Vehicle Production Enterprise Services Delivery and Invoicing Composite App Framework, BI, Knowledge Mgmt, Business Process Mgmt Composite Application Configurator (Dealer) Wareh. Mgmt (Importer) Order Mgmt (OEM) Production (OEM) Log. Exec. System (OEM) Financials (OEM) Enterprise Systems Integration Broker, Master Data SAP AG 2002, Title of Presentation, Speaker Name 10
SAP Solutions using ESA today: xapps Events (Innovation & Insight) Corp Funct. xrpm - Portfolio CFO xma - Post Merger Integration xep - Employee Productivity Events HR xpd - New Product Innovation Mfg. Procur. Support Functional Areas (Operation) Sales Remote Sites SAP AG 2002, Title of Presentation, Speaker Name 11
SAP Solutions Powered by SAP NetWeaver Orchestrating new, cross-functional business processes SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Information Integration Knowledge Mgmt Business Intelligence Master Data Mgmt Process Integration Integration Broker, Business Process Mgmt Application Platform J2EE ABAP, DB and OS Abstraction PLM 3 rd party HR Project System Microsoft Office 3 rd party FI SAP AG 2002, Title of Presentation, Speaker Name 12
Adaptive Business with ESA Provide Web services to new customers and partners Dealers Production Planners Accountants Customers Portal, Collaboration, Multi-Channel Access Availability (Importer) Vehicle Configuration Availability (OEM) Vehicle Order Vehicle Production Delivery and Invoicing Delivery (New customer) Composite Application Framework, BI, KM, Business Process Configurator (Dealer) Wareh. Mgmt (Importer) Order Mgmt (OEM) Production (OEM) Log. Exec. System (OEM) Delivery Tracking Financials (OEM) Financials (ASP) Integration Broker, Master Data SAP AG 2002, Title of Presentation, Speaker Name 13
Enterprise Service Architecture Enterprise Service Architecture is offering affordable Interoperability & Flexibility i.e. Collaborative Business requires Service Based Architecture = ESA SAP AG 2002, Title of Presentation, Speaker Name 14
(team- (team and and knowledge knowledge driven driven corporation) corporation) COMPOSITION COMPOSITION Software Architecture IV Generation Technology Sea Change 3-tier Client/Server Mainframe Enterprise Services Architecture ERP HR CRM SCM PCAs* Convergence Divergence 1993 2003 Technology Sea Change AUTOMATION AUTOMATION (Centralization, (Centralization, corporate corporate rules) rules) DISTRIBUTION DISTRIBUTION (Decentralization, (Decentralization, high high end end functional functional systems) systems) PCA* = Packaged Composite Application (as delivered through SAP xapps) SAP AG 2002, Title of Presentation, Speaker Name 15
SAP Blueprint for Sustainable Success Enterprise Services Architecture SAP AG 2002, Title of Presentation, Speaker Name 16
SAP NetWeaver - architecture enabling composite IT scenarios SAP NetWeaver People Integration Development Platform for Content and Business Logic Composite Application Framework Portal Information Integration Business Intelligence Process Integration Integration Broker Multi-Channel Access Collaboration Knowledge Master Data Business Process Application Platform Life Cycle Runtime Environement Integrations-Platform Combination of technical and business relevant Services in a homogenious Infrastructure J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 17
Interoperability & Flexibility By using common standards ESA is enabling real Interoperability instead of using proprietary and therewith inflexible interfaces Call Center Document Mgmt Market Analysis Call Center Document Mgmt Market Analysis SCM SCM ERP ERP Trading e-sales Trading e-sales Technical systems PLM E-Procurement Technical systems PLM E-Procurement SAP SI AG2003, 2002, 4-Nov-03, Title of Presentation, Holger Silberberger, Speaker S.18 Name 18
ESA - Business Benefits The flexibility and interoperability by collective use of standards is ensuring the guaranteed future of the entire IT landscape and is creating therewith sustainable Business Benefits Call Center Document Mgmt Market Analysis Busines Agility Processes easier to adapt Higher speed of implementation SCM Value Network Extension Outsourcing / usability of partner-services Own processes are getting marketable ERP Permanent Business-Innovation Support of applications-generation (xapps) Enabling differentiated speed of adaption Trading e-sales Technical systems PLM E-Procurement Protection of Investment Extended and new way of use of existing systems Reduction of TCO (Total Cost of Ownership) SAP SI AG2003, 2002, 4-Nov-03, Title of Presentation, Holger Silberberger, Speaker S.19 Name 19
Where does Service Architecture offer ROI today? high ROI by Service Based Integration Number of Systems / Applications low low high low high Frequency of Diversivications Number of Users Quelle: Holger Silberberger: "Collaborative Business und Web Services" (ISBN 3-540-00417-3) SAP AG 2002, Title of Presentation, Speaker Name 20
SAP NetWeaver Product Roadmap Start Ramp-Up Unrestricted shipment Synchronized Release EP 5.0 EP 6.0 EP 6.0 SP3 MI 2.0 MI 2.1 MI 2.5 BW 3.0 BW 3.1C BI 3.2 BI 3.3 BW 3.5 XI 1.0 XI 2.0 XI 3.0 XI 3.0 Web AS 6.20 Web AS 6.30 Q1 Q2 Q3 Q4 Web AS 6.40 Q1 2002 2003 2004 SAP AG 2002, Title of Presentation, Speaker Name 21
Mastering Heterogeneity with SAP NetWeaver Full Interoperability with IBM WebSphere and Microsoft.NET IBM WebSphere Portal Development Kit for WebSphere Integration of Lotus Sametime SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Microsoft.NET Portal Developm Kit for.net Smart Client on.net MS Office Integration MS Exchange Integration Integration with IBM Content Manager Information Integration Knowledge Mgmt Business Intelligence Master Data Mgmt Integration of MS Content Server Integration of SQL Server Analysis Services Interoperability with WebSphere Business Integration Process Integration Integration Broker, Business Process Mgmt Interoperability with MS Biztalk Server Eclipse Based Java IDE Technical, standards-based connectivity (XML, Web Services) Application Platform J2EE ABAP, DB and OS Abstraction Visual Studio.NET integr. Technical, standards-based connectivity (XML, Web Services) J. Bruce Harreld, SVP Strategy, IBM SAP AG 2002, Title of Presentation, Speaker Name 22
Mastering Heterogeneity with SAP NetWeaver Full Interoperability with IBM WebSphere and Microsoft.NET IBM WebSphere Portal Development Kit for WebSphere Integration of Lotus Sametime SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Microsoft.NET Portal Developm Kit for.net Smart Client on.net MS Office Integration MS Exchange Integration Integration with IBM Content Manager Information Integration Knowledge Mgmt Business Intelligence Master Data Mgmt Integration of MS Content Server Integration of SQL Server Analysis Services Interoperability with WebSphere Business Integration Process Integration Integration Broker, Business Process Mgmt Interoperability with MS Biztalk Server Eclipse Based Java IDE Technical, standards-based connectivity (XML, Web Services) Application Platform J2EE ABAP, DB and OS Abstraction Visual Studio.NET integr. Technical, standards-based connectivity (XML, Web Services) Bill Gates, Microsoft SAP AG 2002, Title of Presentation, Speaker Name 23
SAP NetWeaver Application Platform Web Application Server SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Composite Application Framework Information Integration Business Intelligence Process Integration Integration Broker Knowledge Master Data Business Process Application Platform Life Cycle J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 24
SAP NetWeaver Web Application Server Open system architecture J2EE certified Standard-based Web Services provision Platform independent Extensible Evolution of SAP application server technology Highly scalable and reliable Highly efficient development environment Professional UI development Eclipse-based Java IDE Proven ABAP development tools Unified infrastructure Common connectivity Common persistence Common user management Comprehensive software lifecycle management Java IDE ABAP Workbench Browser Portal 3 rd Party XI Internet Communication Manager Web Dynpro J2EE Web Services Infrastructure Database Abstraction Database ABAP Software Lifecycle SAP Web Application Server SAP AG 2002, Title of Presentation, Speaker Name 25
SAP NetWeaver Process Integration Exchange Infrastructure SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Composite Application Framework Information Integration Business Intelligence Process Integration Integration Broker Knowledge Master Data Business Process Application Platform Life Cycle J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 26
Business Scenario Business Scenario Message Exchange View CRM APO ERP FI Add Items to Sales Order Scheduling and Available to Promise Save Sales Order Credit limit check Confirm Reservation Create Sales Order (Manufacturing, Procurement) Deliver goods Post goods issue Update delivery status Update valuation / costs Bill customer Post invoice / actual revenues SAP AG 2002, Title of Presentation, Speaker Name 27
Message Flow in the Integration Server SAP 3.x 1 2 The Integration Server retrieves required collaboration knowledge on routing, mapping and address resolution from the Integration Directory SAP 4.x SAP Adapter 4 Third- Party System Third- Party Adapter 3 mysap.com Solution* Firewall Business Partner Marketplace Business Partner Business Partner SAP AG 2002, Title of Presentation, Speaker Name 28
SAP NetWeaver Master Data SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Composite Application Framework Information Integration Business Intelligence Process Integration Integration Broker Knowledge Master Data Business Process Application Platform Life Cycle J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 29
MDM Building Blocks Master Data Enterprise Portal MDM Advanced Technology Architecture Master Data Server Object Layer Service Layer Provisioning Layer mysap... MDM Adapter R/3 Enterprise MDM Adapter non SAP System MDM Adapter non SAP System MDM Adapter Business Information Warehouse Content Integrator Exchange Infrastructure Initial Cleansing Matching Mapping Integration Layer Messaging and Transportation Layer SAP AG 2002, Title of Presentation, Speaker Name 30
SAP NetWeaver Business Intelligence SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Composite Application Framework Information Integration Business Intelligence Process Integration Integration Broker Knowledge Master Data Business Process Application Platform Life Cycle J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 31
Business Intelligence SAP AG 2002, Title of Presentation, Speaker Name 32
SAP NetWeaver Enterprise Portal SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Composite Application Framework Information Integration Business Intelligence Process Integration Integration Broker Knowledge Master Data Business Process Application Platform Life Cycle J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 33
Solution know how A Portal is NOT:- A personalised intranet A way of accessing your systems Your document management system A tool providing you with single sign on A tool which pushes your exception / alert information A tool to put business information in context Accessible by anyone with a web browser A search engine which understands the MEANING of documents A way to provide integration at the user interface layer A way to collaborate with employees and partners ITS ALL OF THESE SAP AG 2002, Title of Presentation, Speaker Name 34
SAP NetWeaver Multi Channel Access SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Composite Application Framework Information Integration Business Intelligence Process Integration Integration Broker Knowledge Master Data Business Process Application Platform Life Cycle J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 35
mysap Mobile Business Architecture Device Offline Applications Online Applications SAP SAP Mobile Mobile Engine Engine Mobile Mobile Client Client Wireless Gateway or Network SAP Web Application Server R/3 Enterprise ALM Server SAP AG 2002, Title of Presentation, Speaker Name 36 SRM SCM...... non-sap non-sap CRM CRM
SAP NetWeaver Knowledge SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Composite Application Framework Information Integration Business Intelligence Process Integration Integration Broker Knowledge Master Data Business Process Application Platform Life Cycle J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 37
Integrated knowledge management platform It is impossible to centralize all the information in a single repository... Partners Partners Technology Technology Consulting Consulting mysap Enterprise Portals KM provides a unified view, taxonomies and set of common services on top of heterogenous repositories of unstructured information mysap Enterprise Portal KM consists of Content Retrieval & Classification Collaboration SAP AG 2002, Title of Presentation, Speaker Name 38 Microsoft Microsoft IBM IBM Accenture Accenture KPMG KPMG Knowledge platform File server (CAD plans) Documentum (Documentation) (Services around information) SAP CRM (Brochures) Web server (Internet pages) WebDAV servers Lotus Notes (Customer info) Microsoft Exchange (Communication) * In development
SAP NetWeaver Collaboration SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Composite Application Framework Information Integration Business Intelligence Process Integration Integration Broker Knowledge Master Data Business Process Application Platform Life Cycle J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 39
Collaboration Offering for EP 6.0 flexible virtual work environment for work groups and project teams Chat Instant Messaging Application Sharing Awareness SAP 3rd Party Real-Time Collaboration WebEx Collaboration Room Collaboration Launch Pad Lotus Sametime* Content Lotus Domino cfolders cprojects by PLM Feedback Rating Comment Discussions Subscription Business Package... Synchronous Collaboration Integration MS Exchange Groupware Integration *) planned (with IBM) SAP AG 2002, Title of Presentation, Speaker Name 40
SAP NetWeaver Lifecycle SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Composite Application Framework Information Integration Business Intelligence Process Integration Integration Broker Knowledge Master Data Business Process Application Platform Life Cycle J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 41
SAP NetWeaver Life-cycle Life-cycle Planning Installation Technical Infrastructure (Server Landscape) Access Networks Data Center DB Change DB SAP R/3 SAP R/3 SAP R/3 SAP BW SAP BW SAP BW Business Processes (Component Landscape) SAP CRM SAP CRM SAP CRM......... QA Prod Dev Quality Assurance (System Landscape) Implementation Operations SAP AG 2002, Title of Presentation, Speaker Name 42
SAP NetWeaver Composite Application Framework SAP NetWeaver People Integration Multi-Channel Access Portal Collaboration Composite Application Framework Information Integration Business Intelligence Process Integration Integration Broker Knowledge Master Data Business Process Application Platform Life Cycle J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 43
SAP NetWeaver Composite Application Framework Design Time Comp. Run Time Components xapp Modelling Tools xapp Modelling Tools xapp Generators xapp Generators Generic Services Collab. Services (facades) UI Framework Guided Procedure Services Container for Appl. Services Metadata Repository Object Access Layer (OAL) Generation Communication SAP AG 2002, Title of Presentation, Speaker Name 44 CRM HCM XI PLM... xapp DB KM BW
SAP NetWeaver - architecture enabling composite IT scenarios SAP NetWeaver People Integration Development Platform for Content and Business Logic Composite Application Framework Portal Information Integration Business Intelligence Process Integration Integration Broker Multi-Channel Access Collaboration Knowledge Master Data Business Process Application Platform Life Cycle Runtime Environement Integrations-Platform Combination of technical and business relevant Services in a homogenious Infrastructure J2EE ABAP DB DB and OS Abstraction.NET WebSphere SAP AG 2002, Title of Presentation, Speaker Name 45
Thank you for your attention Thomas Gonser SAP NetWeaver Business Area Collaborative Solutions thomas.gonser@sap.com SAP AG 2002, Title of Presentation, Speaker Name 46
Copyright 2003 SAP AG. All Rights Reserved No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, WINDOWS, NT, EXCEL, Word, PowerPoint and SQL Server are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iseries, pseries, xseries, zseries, z/os, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, Informix and Informix Dynamic Server TM are trademarks of IBM Corporation in USA and/or other countries. ORACLE is a registered trademark of ORACLE Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, the Citrix logo, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, MultiWin and other Citrix product names referenced herein are trademarks of Citrix Systems, Inc. HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. JAVA is a registered trademark of Sun Microsystems, Inc. JAVASCRIPT is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. MarketSet and Enterprise Buyer are jointly owned trademarks of SAP AG and Commerce One. SAP, R/3, mysap, mysap.com, xapps, xapp and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. SAP AG 2002, Title of Presentation, Speaker Name 47