THE INSTITUTES 2016 ORDER FORM FOR STUDY MATERIALS: EDITION 2

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THE INSTITUTES 2016 ORDER FORM FOR STUDY MATERIALS: EDITION 2 Prices and availability are subject to change. See the price list starting on page 3. The Institutes 720 Providence Road Suite 100 Malvern, PA 19355-3433 Tel: (800) 644-2101 (8 am 6 pm eastern time, weekdays) Fax: (610) 640-9576 (Do not mail copies of faxed orders.) Email: CustomerSuccess@TheInstitutes.org Order online attheinstitutes.org The Institutes courses and programs are dynamic. To provide industry professionals with the knowledge needed to drive powerful business results, The Institutes continuously review and revise technical content and delivery methods based on current industry needs and practices. Therefore, course topics, program requirements, and pricing are subject to change at any time. If you are uncertain about your study materials or wish to get the latest course and program information, check The Institutes website, TO ORDER YOUR STUDY MATERIALS: 1.➀ Indicate when you plan to take your exam. 2. If this order is to be billed, fill out the account number, purchase order number, and billing address. 3. Provide your shipping address. 4. Select your study materials. 5. Add up your order value on the back, and enter the sum in the order value blank below. 6. Add the order value, figure discount and tax if applicable, add shipping and handling costs, and select a payment method. See other side for shipping information. 1. PLEASE INDICATE THE MONTH/YEAR IN WHICH YOU PLAN TO TAKE YOUR EXAM January 15 March 15, 2016 April 15 June 15, 2016 July 15 September 15, 2016 October 15 December 15, 2016 BILL TO (COMPLETE ALL FIELDS): 2. 3. (Established accounts only. All other orders must be prepaid. Please direct questions about establishing an account to Accounts Receivable.) Billing Account # Purchase Order # Name Please print clearly. Firm Name if business address Address SHIP TO: ID# (Students only) Name Please print clearly. Firm Name if business address (business address preferred) Street Address (Do not use PO Box.) City and State ZIP Code City and State Country Daytime Phone Number (Please include area code.) ZIP Code Country Daytime Phone Number (Please include area code.) Email Address (Please read our privacy statement at TheInstitutes.org.) Yes! I would like to receive monthly email updates from The Institutes. ORDER Order Value (from other side) $ Discount (15% discount on orders of $1,500 or more if shipped to one address) Net Amount Shipping Charge Ground = 10% Second Day Air = 14% + Handling Charge (orders to Alaska, Puerto Rico, and Hawaii are shipped Second Day Air). Overnight Delivery = Handling Charge + UPS Next Day Air Rate [call Customer Success at (800) 644-2101 for Next Day Air shipping rates]. Handling Charge Ground Deliveries = No Charge Second Day Air, Overnight Delivery, or International Orders = $10.00 Subtotal (Net Amount plus Shipping and Handling, if applicable.) Sales Tax (AZ, CA, CT, FL, GA, IA, IL, MI, NY, NC, OH, PA, SD, TX, and WI add applicable sales tax) 6. Total Amount Enclosed (Must be paid in U.S. funds, or charge order to a credit card below.) Make checks payable to The Institutes. $ American Express Diners Club Discover MasterCard VISA Account No. Cardholder s Signature (mandatory on all charge orders) Exp. Date INSTITUTES USE ONLY: P C $ # GF AF EX 1

4. ITEM # DESCRIPTION QUANTITY AMOUNT $ 5. Order Value (Carry this total to front of order form.) $ You can register for Institutes online classes with this order form. Visit our website for details. Once you complete the form, you can order online at TheInstitutes.org, call us toll-free at (800) 644-2101, or fax your completed form to (610) 640-9576. You can also mail the form to us at the address on page 1. Questions? Just call Customer Success at (800) 644-2101. We will be glad to answer questions and help you choose the appropriate study materials. To help us avoid duplicating your order, please do not fax the same order more than once; do not fax and mail the same order. SHIPPING AND HANDLING INFORMATION All in-stock materials are shipped within two business days of our receiving the order. Ground Shipping: All orders under $750 (net) will be charged 10% of the order value for a ground method of delivery. Orders over $750 will be charged the actual shipping charges. Second Day Air: Orders shipped by UPS Second Day Air will be charged 14% of the order value plus a $10 handling fee. Air requests are not recommended within 350 miles of Philadelphia. Orders shipped to Alaska, Hawaii, and Puerto Rico will be shipped by UPS Second Day Air and charged 14% of the order value plus a $10 handling fee. Overnight Delivery: Overnight shipments will be charged UPS Next Day Air rate plus an additional $10 handling fee. Contact our Customer Success Department, (800) 644-2101, for Next Day Air shipping rate. International Orders: Place your order on our website TheInstitutes.org. Shipping charges will be added at the time of your order. International deliveries are subject to additional charges for duties and taxes that are assessed at the time of customs clearance. Due to increased fuel costs, please note that a UPS fuel surcharge will be added to all international orders. The surcharge fluctuates by month, and notice of the exact surcharge will be included with your shipping quote. Return Information: Before returning any study materials, contact Customer Success at The Institutes [Phone: (800) 644-2101; Fax: (610) 640-9576] for approval and instructions. You are responsible for the shipment until it arrives at our warehouse. Please ship using a traceable method or insure the package. Credit will be given on returned materials only if received in clean, resalable condition within 60 days of our shipment date. PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE. 2 Indicates a recent revision or new product

THE INSTITUTES 2016 ORDER FORM FOR STUDY MATERIALS: EDITION 2 Prices and availability are subject to change. The Institutes 720 Providence Road Suite 100 Malvern, PA 19355-3433 Tel: (800) 644-2101 (8 am 6 pm eastern time, weekdays) Fax: (610) 640-9576 (Do not mail copies of faxed orders.) Email: CustomerSuccess@TheInstitutes.org Order online at TheInstitutes.org KEY TO ORDER FORM SYMBOLS Prices for new items are effective immediately. Course topics, program requirements, and pricing are subject to change at any time. STUDY MATERIALS ITEM # CPCU DESIGNATION PROGRAM (Foundation Courses) CPCU 500 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 500CP $277 Blended Learning Package add online course access for $85 (includes Comprehensive Package and Online Course Access) 500CPB 367 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 500RP 197 Course Guide and Practice Exams Access Foundations of Risk Management and Insurance, 2nd ed. 50001 56 Text Foundations of Risk Management and Insurance, 2nd ed. 50002 141 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 500S 80 CPCU 520 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 520CP $271 Blended Learning Package add online course access for $85 (includes Comprehensive Package and Online Course Access) 520CPB 356 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 520RP 191 Course Guide and Practice Exams Access Insurance Operations, 2nd ed. 52001 54 Text Insurance Operations, 2nd ed. 52002 137 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 520S 80 CPCU 530 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 530CP $271 Blended Learning Package add online course access for $85 (includes Comprehensive Package and Online Course Access) 530CPB 356 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 530RP 191 Course Guide and Practice Exams Access Business Law for Insurance Professionals, 1st ed. 53001 54 Text Business Law for Insurance Professionals, 1st ed. 53002 137 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 530S 80 CPCU 540 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 540CP $281 Blended Learning Package add online course access for $85 (includes Comprehensive Package and Online Course Access) 540CPB 366 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 540RP 201 Course Guide, Practice Exams, and Video Access Finance and Accounting for Insurance Professionals, 2nd ed. 54001 64 Text Finance and Accounting for Insurance Professionals, 2nd ed. 54002 137 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 540S 80 Introduction to Accounting Principles and Financial Statements (DVD) Optional 54008V 40 CPCU DESIGNATION PROGRAM (Concentration Courses) CPCU 551 Comprehensive Package (includes Text, Policy Handbook, Course Guide, Practice Exams Access, and SMART Study Aids) 551CP $315 Blended Learning Package add online course access for $85 (includes Comprehensive Package and Online Course Access) 551CPB 400 Recommended Materials Package (includes Text, Policy Handbook, Course Guide, and Practice Exams Access) 551RP 235 Course Guide and Practice Exams Access Commercial Property Risk Management and Insurance, 2nd ed. 55101 54 Text Commercial Property Risk Management and Insurance, 2nd ed. 55102 137 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 551S 80 Business Income Insurance: An Introduction (DVD) Optional SAVB01 40 3

CPCU 552 Comprehensive Package (includes Text, Policy Handbook, Course Guide, Practice Exams Access, and SMART Study Aids) 552CP $315 Blended Learning Package add online course access for $85 (includes Comprehensive Package and Online Course Access) 552CPB 400 Recommended Materials Package (includes Text, Policy Handbook, Course Guide, and Practice Exams Access) 552RP 235 Course Guide and Practice Exams Access Commercial Liability Risk Management and Insurance, 2nd ed. 55201 54 Text Commercial Liability Risk Management and Insurance, 2nd ed. 55202 137 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 552S 80 CPCU 553 Comprehensive Package (includes Text, Policy Handbook, Course Guide, Practice Exams Access, and SMART Study Aids) 553CP $228 Blended Learning Package add online course access for $85 (includes Comprehensive Package and Online Course Access) 553CPB 313 Recommended Materials Package (includes Text, Policy Handbook, Course Guide, and Practice Exams Access) 553RP 163 Course Guide and Practice Exams Access Survey of Personal Insurance and Financial Planning, 1st ed. 55301 44 Text Survey of Personal Insurance and Financial Planning, 1st ed. 55302 75 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 553S 65 CPCU 555 Comprehensive Package (includes Text, Policy Handbook, Course Guide, Practice Exams Access, and SMART Study Aids) 555CP $315 Blended Learning Package add online course access for $85 (includes Comprehensive Package and Online Course Access) 555CPB 400 Recommended Materials Package (includes Text, Policy Handbook, Course Guide, and Practice Exams Access) 555RP 235 Course Guide and Practice Exams Access Personal Risk Management and Property-Casualty Insurance, 2nd ed. 55501 54 Text Personal Risk Management and Property-Casualty Insurance, 2nd ed. 55502 137 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 555S 80 CPCU 556 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 556CP $271 Blended Learning Package add online course access for $85 (includes Comprehensive Package and Online Course Access) 556CPB 356 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 556RP 191 Course Guide and Practice Exams Access Financial Planning, 1st ed. 55601 54 Text Financial Planning, 1st Institutes ed. 55602 137 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 556S 80 CPCU 557 Comprehensive Package (includes Text, Policy Handbook, Course Guide, Practice Exams Access, and SMART Study Aids) 557CP $228 Blended Learning Package add online course access for $85 (includes Comprehensive Package and Online Course Access) 557CPB 313 Recommended Materials Package (includes Text, Policy Handbook, Course Guide, and Practice Exams Access) 557RP 163 Course Guide and Practice Exams Access Survey of Commercial Insurance, 2nd ed. 55701 44 Text Survey of Commercial Insurance, 2nd ed. 55702 75 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 557S 65 CPCU DESIGNATION PROGRAM (Elective You have a choice of electives, including CPCU 560. See TheInstitutes.org/cpcu for a list of electives.) CPCU 560 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 560CP $289 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 560RP 209 Course Guide and Practice Exams Access Financial Services Institutions, 7th ed. 56001 54 Text Financial Markets and Institutions, 4th CPCU ed. 56002 155 SMART Study Aids, 5th ed. (Review Notes and Flash Cards) Optional 560S 80 4

INSURANCE FUNDAMENTALS INTRO TO PROPERTY- CASUALTY INSURANCE INTRO TO CLAIMS INTRO TO RISK MGMT. INTRO TO UNDER- WRITING Comprehensive Materials Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 20CP $164 Blended Learning Package add online course access for $25 (includes Comprehensive Package and Online Course Access) 20CPB 189 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 20RP 104 Course Guide and Practice Exams Access Introduction to Property-Casualty Insurance (INTRO), 2nd ed. 2001 44 Text Introduction to Property-Casualty Insurance, 2nd ed. 2002 60 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 20S 60 Comprehensive Materials Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 330CP $153 Blended Learning Package add online course access for $25 (includes Comprehensive Package and Online Course Access) 330CPB 178 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 330RP 93 Course Guide and Practice Exams Access Introduction to Claims, 5th ed. 33001 44 Text Introduction to Claims, 4th ed. 33002 49 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 330S 60 Studybook* Introduction to Risk Management, 1st ed. 50RP $60 Recommended Materials Package (includes Text and Course Guide) 360RP $88 Course Guide Introduction to Underwriting, 3rd ed. 36001 39 Text Introduction to Underwriting, 1st ed. 36002 49 ASSOCIATE DESIGNATION PROGRAMS AND OTHER INSTITUTES COURSES SM 18 Recommended Materials Package (includes Text and Course Guide) 18RP $99 Course Guide Essentials of Supervision, 5th ed. 1801 34 Text Essentials of Supervision, 3rd ed. 1802 65 SM 19 Recommended Materials Package (includes Text and Course Guide) 19RP $99 Course Guide Supervisory Skills, 4th ed. 1901 34 Text Supervisory Skills, 3rd ed. 1902 65 AINS 21 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 21CP $179 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 21CPB 244 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 21RP 114 Course Guide and Practice Exams Access Property and Liability Insurance Principles, 6th ed. 2101 44 Text Property and Liability Insurance Principles, 5th ed. 2102 70 SMART Study Aids, 5th ed. (Review Notes and Flash Cards) Optional 21S 65 AINS 22 Comprehensive Package (includes Texts, Course Guide, Policy Handbook, Practice Exams Access, and SMART Study Aids) 22CP $223 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 22CPB 288 Recommended Materials Package (includes Texts, Course Guide, Policy Handbook, and Practice Exams Access) 22RP 158 Course Guide and Practice Exams Access Personal Insurance, 2nd ed. 2201 44 Text Personal Insurance, 2nd ed. 2202 70 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 22S 65 * The studybook is a text/course guide combination. 5

AINS 23 Comprehensive Package (includes Texts, Course Guide, Policy Handbook, Practice Exams Access, and SMART Study Aids) 23CP $223 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 23CPB 288 Recommended Materials Package (includes Texts, Course Guide, Policy Handbook, and Practice Exams Access) 23RP 158 Course Guide and Practice Exams Access Commercial Insurance, 4th ed. 2301 44 Text Commercial Insurance, 4th ed. 2302 70 SMART Study Aids, 4th ed. (Review Notes and Flash Cards) Optional 23S 65 Business Income Insurance: An Introduction (DVD) Optional SAVB01 40 AINS 24 Comprehensive Package (Text, Course Guide, Practice Exams Access, and SMART Study Aids) 24CP $179 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 24CPB 244 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 24RP 114 Course Guide and Practice Exam Access General Insurance for IT and Support Professionals, 1st ed. 2401 44 Text General Insurance for IT and Support Professionals, 1st ed. 2402 70 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 24S 65 AIS 25 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 25CP $169 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 25CPB 234 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 25RP 99 Course Guide and Practice Exams Access Delivering Insurance Services, 1st ed. 2501 34 Text Delivering Insurance Services, 4th ed. 2502 65 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 25S 70 API 28 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 28CP $235 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 28CPB 300 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 28RP 155 Course Guide Personal Insurance: Underwriting and Marketing Practices, 2nd ed. 2013 version 2801 54 Text Personal Insurance: Underwriting and Marketing Practices, 2nd ed. 2802 101 SMART Study Aids, 2nd ed 28S 80 API 29 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 29CP $235 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 29CPB 300 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 29RP 155 Course Guide Personal Insurance: Portfolio Management, 2nd ed. 2901 54 Text Personal Insurance: Portfolio Management, 2nd ed. 2902 101 SMART Study Aids, 2nd ed 29S 80 AIC 30 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) AIC30CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) AIC30CPB 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) AIC30RP 176 Course Guide Claim Handling Principles and Practices, 1st ed. AIC3001 54 Text Claim Handling Principles and Practices, 1st ed. AIC3002 122 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional AIC30S 80 AIC 31 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 31CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 31CPB 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 31RP 176 Course Guide Property Claim Practices, 1st ed. 3101 54 Text Property Claim Practices, 1st ed. 3102 122 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 31S 80 6

AIC 32 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 32CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 32CPB 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 32RP 176 Course Guide Liability Claim Practices, 1st ed. 3201 54 Text Liability Claim Practices, 1st ed. 3202 122 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 32S 80 AIC 37 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 37CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 37CPB 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 37RP 176 Course Guide and Practice Exams Access Managing Bodily Injury Claims, 2nd ed. 3701 54 Text Managing Bodily Injury Claims, 2nd ed. 3702 122 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 37S 80 AIC 39 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 39CP $292 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 39CPB 357 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 39RP 212 Course Guide and Practice Exams Access Auto Claim Practices, 1st ed. 3901 54 Text Auto Claim Practices, 1st ed. 3902 158 SMART Study Aids, 1st ed.(review Notes and Flash Cards) Optional 39S 80 AIC 40 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) AIC40CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) AIC40CPB 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) AIC40RP 176 Course Guide Personal and Commercial Auto Coverages, 2nd ed. AIC4001 54 Text Personal and Commercial Auto Coverages, 2nd ed. AIC4002 122 SMART Study Aids, 2nd ed. AIC40S 80 AIC 41 Comprehensive Package (includes Texts, Course Guide, Practice Exams Access, and SMART Study Aids) 41CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 41CBP 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 41RP 176 Course Guide and Practice Exams Access Property Coverages, 2nd ed. 4101 54 Text Property Coverages, 2nd ed. 4102 122 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 41S 80 AIC 42 Comprehensive Package (includes Texts, Course Guide, Practice Exams Access, and SMART Study Aids) 42CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 42CBP 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 42RP 176 Course Guide and Practice Exams Access Liability Coverages, 2nd ed. 4201 54 Text Liability Coverages, 2nd ed. 4202 122 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 42S 80 7

AIC 43 Comprehensive Package (includes Texts, Course Guide, Practice Exams Access, and SMART Study Aids) 43CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 43CPB 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 43RP 176 Course Guide and Practice Exams Access Property and Liability Coverages, 2nd ed. 4301 54 Text Property and Liability Coverages, 2nd ed. 4302 122 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 43S 80 AIC 44 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) AIC44CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) AIC44CPB 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) AIC44RP 176 Course Guide Workers Compensation Claim Practices, 1st ed. AIC4401 54 Text Workers Compensation Claim Practices, 1st ed. AIC4402 122 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional AIC44S 80 AIC 47 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 47CP $262 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 47CPB 332 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 47RP 182 Course Guide Claims Leadership and Organizational Alignment, 2nd ed. 4701 56 Text Claims Leadership and Organizational Alignment, 2nd ed. 4702 126 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 47S 80 SPPA 30 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) SPPA30CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) SPPA30CPB 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) SPPA30RP 176 Course Guide Public Adjuster Claim Handling Principles and Practices, 1st ed. SPPA3001 54 Text Public Adjuster Claim Handling Principles and Practices, 1st ed. SPPA3002 122 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional SPPA30S 80 AIM 40 Recommended Materials Package (includes Text and Course Guide) AIM40RP $228 Course Guide Management, 3rd ed. AIM4001 75 Text Contemporary Management, 2nd ed. (Institutes), 6th ed. (McGraw-Hill) AIM4002 153 AIM 44 Recommended Materials Package (includes Text and Course Guide) AIM44RP $310 AIM 45 Course Guide Human Resource Management, 4th ed. AIM4401 75 Text Human Resource Management, 4th ed. (Institutes), 12th ed. (McGraw-Hill) AIM4402 235 Managing Business Organizations Today Students are required to correctly answer 153 multiple-choice questions based on articles posted on our website to meet the AIM 45 course requirements. The course administration fee is $349. Contact Customer Success for details and enrollment. ARM 54 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 54CP $272 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 54CPB 342 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 54RP 192 Course Guide and Practice Exams Access Risk Management Principles and Practices, 2nd ed. 5401 56 Text Risk Management Principles and Practices, 2nd ed. 5402 136 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 54S 80 8

ARM 55 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 55CP $266 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 55CPB 331 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 55RP 186 Course Guide and Practice Exams Access Risk Assessment and Treatment, 1st ed. 5501 54 Text Risk Assessment and Treatment, 1st ed. 5502 132 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 55S 80 ARM 56 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 56CP $266 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 56CPB 331 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 56RP 186 Course Guide and Practice Exams Access Risk Financing, 6th ed. 5601 54 Text Risk Financing, 6th ed. 5602 132 SMART Study Aids, 6th ed. (Review Notes and Flash Cards) Optional 56S 80 ERM 57 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 57CP $441 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 57CPB 506 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 57RP 316 Course Guide and Practice Exams Access Enterprise Risk Management, 1st ed. 5701 106 Text Enterprise Risk Management, 1st ed. 5702 210 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 57S 125 RMPE 352 Recommended Materials Package (includes Text and Course Guide) 352RP $218 Course Guide Risk Management for Public Entities, 1st ed. 35201 39 Text Risk Management for Public Entities, 1st ed. 35202 179 CYBER 301 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 301CP $287 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 301CPB $352 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 301RP $207 Course Guide Managing Cyber Risk, 1st ed. 30101 $54 Text Managing Cyber Risk, 1st ed. 30102 $153 SMART Study Aids, 1st ed. 301S $80 AU 60 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 60CP $287 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 60CPB 352 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 60RP 207 Course Guide and Practice Exams Access Commercial Underwriting Principles, 1st ed. 6001 54 Text Commercial Underwriting Principles, 1st ed. 6002 153 SMART Study Aids, 1st ed. (Review Notes and Flash Cards) Optional 60S 80 AU 61 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 61CP $287 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 61CPB 352 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 61RP 207 Course Guide and Practice Exams Access Underwriting Commercial Property, 2nd ed. 6101 54 Text Underwriting Commercial Property, 2nd ed. 6102 153 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 61S 80 Business Income Insurance: An Introduction (DVD) Optional SAVB01 40 9

AU 62 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 62CP $287 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 62CPB 352 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 62RP 207 Course Guide and Practice Exams Access Underwriting Commercial Liability, 2nd ed. 6201 54 Text Underwriting Commercial Liability, 2nd ed. 6202 153 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 62S 80 AU 67 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 67CP $294 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 67CPB 364 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 67RP 214 Course Guide and Practice Exams Access Strategic Underwriting Techniques, 2nd ed. 6701 56 Text Strategic Underwriting Techniques, 2nd ed. 6702 158 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 67S 80 AAI 81 Comprehensive Package (includes Studybooks, Policy Handbook, Practice Exams Access, and SMART Study Aids) 81CP $380 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 81CPB 445 Recommended Materials Package (includes all 3 segments and the Policy Handbook for AAI 81) 81RP 300 SMART Study Aids (includes all 3 segments of Review Notes and Flash Cards for AAI 81) Optional 81SP 80 Segment A Studybook* Principles of Insurance, 4th ed. 8101 111 Segment A SMART Study Aids (Review Notes and Flash Cards), 1st ed. Optional 81AS 30 Segment B Studybook* Personal Insurance, 4th ed. 8102 111 Segment B SMART Study Aids (Review Notes and Flash Cards), 1st ed. Optional 81BS 30 Segment C Studybook* Commercial Property Insurance, 5th ed. 8103 111 Segment C SMART Study Aids (Review Notes and Flash Cards), 5th ed. Optional 81CS 30 Business Income Insurance: An Introduction (DVD) Optional SAVB01 40 AAI 82 Comprehensive Package (includes Studybooks, Policy Handbook, Practice Exams Access, and SMART Study Aids) 82CP $380 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 82CPB 445 Recommended Materials Package (includes all 3 segments and the Policy Handbook for AAI 82) 82RP 300 SMART Study Aids (includes all 3 segments of Review Notes and Flash Cards for AAI 82) Optional 82SP 80 Segment A Studybook* Commercial Liability Insurance, 5th ed. 8201 111 Segment A SMART Study Aids (Review Notes and Flash Cards), 5th ed. Optional 82AS 30 Segment B Studybook* Other Commercial Insurance, 5th ed. 8202 111 Segment B SMART Study Aids (Review Notes and Flash Cards), 5th ed. Optional 82BS 30 Segment C Studybook* Specialized Insurance and Bonds, 4th ed. 8203 111 Segment C SMART Study Aids (Review Notes and Flash Cards), 1st ed. Optional 82CS 30 * The studybook is a text/course guide combination. 10

AAI 83 Comprehensive Package (includes Studybooks, Practice Exams Access, and SMART Study Aids) 83CP $339 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 83CPB 404 Recommended Materials Package (includes all 3 segments for AAI 83) 83RP 259 SMART Study Aids (includes all 3 segments of Review Notes and Flash Cards for AAI 83) Optional 83SP 80 Segment A Studybook* Principles of Agency Management, 4th ed. 8301 111 Segment A SMART Study Aids (Review Notes and Flash Cards), 1st ed. Optional 83AS 30 Segment B Studybook* The Insurance Production Environment, 4th ed. 8302 111 Segment B SMART Study Aids (Review Notes and Flash Cards), 1st ed. Optional 83BS 30 Segment C Studybook* Agency Management Tools and Processes, 4th ed. 8303 111 Segment C SMART Study Aids (Review Notes and Flash Cards), 1st ed. Optional 83CS 30 AAI 87 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 87CP $256 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 87CPB 321 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 87RP 176 Course Guide Agency Leadership & Strategic Alignment, 1st ed. 8701 54 Text Agency Leadership & Strategic Alignment, 1st ed. 8702 122 SMART Study Aids, 1st ed. 87S 80 APA 91 Recommended Materials Package (includes Text and Course Guide) 91RP $243 Course Guide Principles of Premium Auditing, 4th ed. 9101 75 Text Principles of Premium Auditing, 4th ed. 9102 168 APA 92 Recommended Materials Package (includes Text and Course Guide) 92RP $243 Course Guide Premium Auditing Applications, 7th ed. 9201 75 Text Premium Auditing Applications, 5th ed. 9202 168 AIAF 114 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 114CP $292 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 114CPB 357 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 114RP 212 Course Guide Insurer Accounting Management, 1st ed. 11401 75 Text Insurer Accounting Management, 1st ed. 11402 137 SMART Study Aids, 1st ed. 114S 80 AIAF 115 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 115CP $292 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 115CPB 357 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 115RP 212 Course Guide Insurer Risk & Capital Management, 1st ed. 11501 75 Text Insurer Risk & Capital Management, 1st ed. 11502 137 SMART Study Aids, 1st ed. 115S 80 AMIM 121 Recommended Materials Package (includes Texts and Course Guide) 121RP $272 Course Guide Ocean Marine Insurance, 6th ed. 12101 70 Text Ocean Marine Insurance, 3rd ed. 12102 101 Text The Business of Shipping, 8th ed., Cornell Maritime Press, a division of Schiffer Publishing, Ltd. 12103 101 AMIM 122 Recommended Materials Package (includes Text and Course Guide) 122RP $259 Course Guide Inland Marine Insurance, 4th ed. 12201 70 Text Inland Marine Insurance, 2nd ed. 12202 189 * The studybook is a text/course guide combination. 11

AIT 131 Recommended Materials Package (includes Text and Course Guide) 131RP $253 Course Guide Essentials of Information Technology, 7th ed. 13101 54 Text Using Information Technology, 8th ed. (Institutes), 10th ed. (McGraw-Hill) 13102 199 AIT 134 Recommended Materials Package (includes Text and Course Guide) 134RP $305 Course Guide The Strategic Management of Information, 6th ed. 13401 54 Text Corporate Information Strategy and Management, 3rd ed. (Institutes), 8th ed. (McGraw-Hill) 13402 251 ARe 143 Comprehensive Package (includes Texts, Policy Handbook, Course Guide, Practice Exams Access, and SMART Study Aids) 143CP $316 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 143CPB 381 Recommended Materials Package (includes Texts, Policy Handbook, Course Guide, and Practice Exams Access) 143RP $236 Course Guide Primary Insurance Coverages, 2nd ed. 14301 60 Text Primary Insurance Coverages, 2nd ed. 14302 132 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 143S 80 ARe 144 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 144CP $272 ARe 145 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 144CPB 337 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 144RP 192 Course Guide Reinsurance Principles and Practices, 3rd ed. 14401 60 Text Reinsurance Principles and Practices, 3rd ed. 144O2 132 SMART Study Aids, 3rd ed. 144S 80 Readings in Reinsurance Issues and Developments There is no text or course guide for ARe 145. Students read articles online through The Institutes website and pay a $349 course administration fee. Contact Customer Success for details and enrollment. AFSB 151 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 151CP $318 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 151CPB 383 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 151RP 238 Course Guide and Practice Exams Access Principles of Suretyship, 3rd ed. 15101 70 Text Principles of Suretyship, 3rd ed. 15102 168 SMART Study Aids, 3rd ed. 151S 80 AFSB 152 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 152CP $318 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 152CPB 383 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 152RP 238 Course Guide and Practice Exams Access Contract Surety, 3rd ed. 15201 70 Text Contract Surety, 3rd ed. 15202 168 SMART Study Aids, 3rd ed. 152S 80 AFSB 153 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 153CP $318 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 153CPB 383 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 153RP 238 Course Guide and Practice Exams Access Commercial Surety, Crime Insurance, and Financial Institution Bonds, 1st ed. 15301 70 Text Commercial Surety, Crime Insurance, and Financial Institution Bonds, 1st ed. 15302 168 SMART Study Aids, 1st ed. 153S 80 12

ASLI 163 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 163CP $251 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 163CPB 316 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 163RP 171 Course Guide and Practice Exams Access Surplus Lines Insurance Operations, 2nd ed. 16301 70 Text Surplus Lines Insurance Operations, 2nd ed. 16302 101 SMART Study Aids, 2nd ed. (Review Notes and Flash Cards) Optional 163S 80 ASLI 164 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 164CP $251 Blended Learning Package add online course access for $65 (includes Comprehensive Package and Online Course Access) 164CPB 316 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 164RP 171 Course Guide and Practice Exams Access Surplus Lines Insurance Products, 3rd ed. 16401 70 Text Surplus Lines Insurance Products, 3rd ed. 16402 101 SMART Study Aids, 3rd ed. (Review Notes and Flash Cards) Optional 164S 80 AIDA 181 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 181CP $294 Blended Learning Package add online course access for $70 (includes Comprehensive Package and Online Course Access 181CPB $364 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 181RP $214 Course Guide Big Data Analytics for Risk and Insurance, 1st ed. 18101 $56 Text Big Data Analytics for Risk and Insurance, 1st ed. 18102 $158 SMART Study Aids, 1st ed. 181S $80 AIDA 182 Comprehensive Package (includes Text, Course Guide, Practice Exams Access, and SMART Study Aids) 182CP $294 Blended Learning Package add online course access for $70 (includes Comprehensive Package and Online Course Access) 182CPB $364 Recommended Materials Package (includes Text, Course Guide, and Practice Exams Access) 182RP $214 Course Guide Risk & Insurance Analysis Techniques, 1st ed. 18201 $56 Text Risk & Insurance Analysis Techniques, 1st ed. 18202 $158 SMART Study Aids, 1st ed. 182S $80 IR 201 Recommended Materials Package (includes Text and Course Guide) 201RP $238 Course Guide Insurance Regulation, 5th ed. 20101 70 Text Insurance Regulation, 1st ed. 20102 168 ACSR 1 Studybook* Homeowners Insurance, 1st ed. 37101 $39 ACSR 2 Studybook* Personal Automobile Insurance, 1st ed. 37201 $39 ACSR 3 Studybook* Personal Lines Related Coverages, 1st ed. 37301 $39 ACSR 4 Studybook* Agency Errors and Omissions, 1st ed. 37401 $39 ACSR 5 Studybook* Professional Development and Account Management, 1st ed. 37501 $39 ACSR 6 Studybook* Commercial Property Insurance, 2nd ed. 38601 $49 ACSR 7 Studybook* Commercial Liability Insurance, 2nd ed. 38701 $49 ACSR 8 Studybook* Commercial Automobile Insurance, 2nd ed. 38801 $49 ACSR 9 Studybook* Commercial Lines Related Coverages, 2nd ed. 38901 $49 ACSR 10 Studybook* Life Insurance, 1st ed. 39001 $39 ACSR 11 Studybook* Retirement Planning, 1st ed. 39101 $39 ACSR 12 Studybook* Disability and Health Insurance, 1st ed. 39201 $39 * The studybook is a text/course guide combination. 09/19/2016 13

WCCA 10 Text and Online Course Foundations of California Workers Compensation Claims, 1st ed. WCCA10-RP $170 WCCA 11 Text and Online Course Establishing Injury and Affirmative Defenses in California Workers Compensation Claims, 1st ed. WCCA11-RP $170 WCCA 12 Text and Online Course Medical Benefits in California Workers Compensation Claims, 1st ed. WCCA12-RP $170 WCCA 14 Text and Online Course Disability and Death Benefits in California Workers Compensation Claims, 1st ed. WCCA14-RP $170 WCCA 15 Text and Online Course Discovery and Litigation in California Workers Compensation Claims, 1st ed. WCCA15-RP $170 WCCP 16 Text and Online Course Permanent Disability Rating in CA Workers Compensation Claims, 1st ed. WCCP16-RP $170 WCCP 17 Text and Online Course Statutes of Limitations, Jurisdiction, and Civil Remedies in CA Workers Comp Claims, 1st ed. WCCP17-RP $170 WCCP 18 Text and Online Course Advanced Issues in Discovery and Litigation in CA Workers Compensation Claims, 1st ed. WCCP18-RP $170 WCCP 20 Text and Online Course Advanced Topics in CA Workers Compensation Claims, 1st ed. WCCP20-RP $170 INSTITUTES ONLINE COURSES $20 per Professional Development Hour (PDH). New online learning courses are coming soon! Log on to TheInstitutes.org for details. 14