CONTEMPORARY ISSUES OF

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CONTEMPORARY ISSUES OF FINANCE & BUSINESS MANAGEMENT Editors Dr. K.M. George Dr. Anil Kumar Anand Kumar BHARTI PUBLICATIONS DELHI

Contents Preface iii SECTION I FINANCE AND ECONOMICS 1. Institutional Finance (or Agriculture: A Study of the Viyyoor Service 3 Co-operative Bank Misha Davis & Raghy V.R 2. Analysis of the Working of Micro Finance Programme of Vellanikkara 11 Service Co-operative Bank Ltd Misha Davis 3. Issues and Challenges of Home Loans in Present Scenario 18 Almas Talib & Gaurav Pande 4. Trading in Cloud: Boon to E-Commerce 27 Ankita Sharma & Akansha Kansal 5. An Impact of Foreign Institutional Investors on National Stock 35 Exchange Arifa Begum 6. Impact of Mobile Money Due to Globalization in this Borderless World 43 Mansi Kukreja

(vi) 7. Market Risk in Commercial Banks: Factors Involved and its Framework for Managing Risk Meenakshi Chaturvedi 8. Investor Awareness of Stock Market and Stock Brokers Naveen Kumar Baradi & Harkesh Garg 9. The Recent Financial Crisis: A Closer Look into the Flawed Incentives & "Creative" Accounting of Executives Parag Chandra 10. Outsourcing Policies of Indian Banks: An Analysis Poonam Rautela & Seema Malik 11. An Overview of the Current Status and Challenges of Derivatives Market in Emerging Asia Sarita Satapathy 12. Impact of Reforms on Indian Banking System Since 1991 Seema Thakur 13. Trade Prospects of Medicinal Plants Preethi. K.N 14. FDI in Retail Sector Pooja Newatia 15. Indian Financial System Nalläbelli Radhika 16. Study on Foreign Direct Investment in Retail Sector in India Sumeet Gulani & Geetika Batra 17. An Assessment of E-Banking towards the Payment and Clearing System in Indian Banking Sector Suyash Mishra & Rishi Kant 18. Corporate Governance Issues with DVR Shares in India Swati Sharma & Anubha Gupta 19. Kisan Credit Card Scheme in Bihar and Usefulness of Microinsurance Shashank Bhushan Lall & Priyanka Sinha 20. Reverse Mortgage: An old Age Friend Shilpa Bahl & Shuchita Singh 21. A Few Carats of Sheen: Jewellery Sectojr a Propelling Force for the Indian Economy Aanchal Amitabh, Meenakshi Sharma & Arun Mittal

(viii) 33. E-Marketing: An Exuberant Tool of Modern Marketing Scenario 309 Urvashi Tandon 34. Managing Unbranded in Brand Wars: A Review of the Literature 318 Virupaksha. S. Hugar & Jagadeeshwar. N. Patil 35. Destination Marketing: A Way Ahead 325 Swarna Bßkshi 36. Rural Marketers for Global Advantages 331 Siddharth Mishra 37. An Empirical Study on the Customer Perceived Service Quality for 337 Cellular Mobile Telephony Supriya Dhillon SECTION III HUMAN RESOURCE MANAGEMENT AND ORGANIZATION BEHAVIOUR 38. Employability Framework for Engineering Students in India 347 Gurucharan Singh 39. Performance Analysis of a Service Co-operative Bank: A Case Study 357 of Adat Farmers' Service Co-operative Bank of Thrissur District in Kerala Karthika Venugopal & Boniface P. } 40. Emotional Intelligence and Team Dynamics 368 Manashi Patowary & PR Parida 41. Consumer Behaviour - Changing Trends 373 M. Govardhana Singh 42. Customer Satisfaction: A Comparative Analysis of Public and 382 Private Insurance Company in Uttrakhand State Rajpal Singh Rawat, Harish Chandra Raturi & Kamal Ahmad 43. Consumer Protection in India: Awareness and Grievance Redressal 391 Mechanism Rohit Sadana & Pardeep Jain 44. Development of Ecologically Driven Products in India 401 Ruchi Singh Maurya 45. A Model on Causes of Stress: Consequences on Personal and 408 Organizational Effectiveness Saritha Madipelli, Y. Chinnappaiah, Sarma, V.S. Veluri

46. Emotional Intelligence: The Blue-Chip Investment Sindhuja Mishra 47. Parenting Practice and Development of Life Skills in Adolescence Sunita Rani 48. A Comparative Study of Talent Acquisition Process followed in Reliance Retail with other Organization» Shaveta Arora 49. Corporate Executive Education: A Process of Bridging Employee Learning to Strategie Flexibility R Stephen Deepak 50. Factors Affecting Employee Retention: A Case Study on Telecom Sector of Odisha Sarita Nayak & Subrat Kumar Parida SECTION IV STRATEGIC AND GENERAL MANAGEMENT 51. Corporate Social Responsibility and Business Akhilesh Kumar Pandey 52. Religious Tourism: A Revenue Generator Niche for Indian Economy Anupama Sharma & Sumita Kukreja 53. The Web Engineering Tools for Economics Balance and Reconstruction Arunjay Kumar & Sharad Choudhary 54. A Study on the Perception of Suppliers and Transporters on Corporate Retailers in Kerala Biju M. K & Faisal U. 55. Womens' Empowerment and Sustainable Development in Rajasthan: SWOT Analysis Chandan Medatwal 56. Application of Corporate Social Responsibility in Health Sector: A Snapshot on Ranbaxy Contribution Jagannath Ghosh 57. Dignity and Social Security of Women Through Seif Help Croups K.M. George 58. CSR Through Employee Engagement in Events and Outbound Learning (Adventure Sports) for Sustainable Business Environment Phillips Stanley & Leela Karkaria

(vii) 22. Financial Performance of Peringandoor Service Co-operative Bank: 201 A Case Study E. Vinaikumar & Sreejesh PC 23. Buyer Behaviour and Market Potential of Non-carbonated Fresh Fruit 214. and Vegetable Juices in Selected Districts in Kerala E. Vinaikumar & Sija E.K 24. Local Area Development: A Positive Agenda for Tourism Economics 226 Sounakacharya Mukherjee & Samiron Mukherjee SECTION II MARKETING MANAGEMENT 25. Analyzing the Students' Perceptions on Brand Preferences Between 237 Apple and Samsung Smartphone in Context to Amity Global Business School of Hyderabad City B K Suthar, T. Latha Chakravarthi & Shyamal Ppradhan 26. Textile Industry Specific Market Research for New Product/Market 248 Development for Sustainable Business for Thermax Ltd. Pune Girija Shirurkar & Ketan Kirad 27. Designing Effective Internet Marketing Solutions Using Consumer's 263 Cognitive Psychology Kavita Tiwari & Manuj Darbari 28. Entrepreneurial Innovation for Agribusiness: A Study on the Impact 270 of Nadukkara Agro Processing Company Limited K.M. George 29. An International Marketing Strategy for Success in International 278 Markets Prashant P. Deshpande 30. Changing Consumer Shopping Preference: Alarm Bell for the 285 Unorganised Retail Stores in Bhopal City Ravi Chatterjee 31. Factor Affecting the FMCG Consumer Buying Behaviour 293 (A Case Study of Rural Urban Differentials in Madhya Pradesh) Srishti Umekar & H.S Yadav 32. Customer of the Future - 2030 II Surendra Pai & Jayarama Shetty

59. Corporate Social Responsibility: A Critical Review of the Indian 554 Banking Sector Namrata Singh, Rajlaxmi Srivastava & Rajni Rastogi 60. Role of Women in Rebuilding Lives after Resettlement and Rehabilitation 567 Parampreet Kaur 61. Corporate Social Responsibility: Issues and Challenges in Competitive Era 570, Priyanka Maratha 62. Human Resource Management and Knowledge Management Pushpa Yadav 63. Sustainable Human Resource Strategies for Turbulent Business Environment Ruchi Singh Maurya 64. Business Innovation Anjal Haroli 65. Satisfaction of Users' Towards Library Services in Technical Institutions: An Empirical Study Virender Kumar 66. Productivity Improvement Using Six Sigma Methodology Nidhi Mittal & Poonam Rautela 67. The Influence of Demographic Factors on the Association Between 626 HPWP and Job Satisfaction Urvesh Chaudhery & Gurjeet Kaur 68. Management of Change and Organisational Development: 634 A Voyage from GEB to GUVNL Nilam Panchal & PV.C. Singh 581 590 600 604 J616