SMES, RESOURCE EFFICIENCY AND GREEN MARKETS

Eurobarometer SMES, RESOURCE EFFICIENCY AND GREEN MARKETS REPORT Fieldwork: September 2013 Publication: December 2013 This survey has been requested by the European Commission, Directorate-General for Enterprise and Industry and co-ordinated by the Directorate-General for Communication. This document does not represent the point of view of the European Commission. The interpretations and opinions contained in it are solely those of the authors. Eurobarometer - TNS Political & Social

Eurobarometer SMEs, resource efficiency and green markets Conducted by TNS Political & Social at the request of the European Commission, Directorate-General for Enterprise and Industry Survey co-ordinated by the European Commission, Directorate-General for Communication (DG COMM Strategy, Corporate Communication Actions and Eurobarometer Unit)

FLASH EUROBAROMETER TABLE OF CONTENTS INTRODUCTION... 3 EXECUTIVE SUMMARY... 6 I. ATTITUDES TOWARDS THE ENVIRONMENT... 10 II. USING RESOURCES BETTER: WHO, HOW AND HOW MUCH... 14 2.1. Actions to promote resource efficiency: present and future... 14 2.1.1. What is being done now?... 14 2.1.2. What will be done in two years time?... 22 2.1.3. Why SMEs are taking action... 29 2.1.4. What are the reasons for inaction... 34 2.2. Does it pay to be "clean and green"?... 41 2.3. Environmental management systems: a tool enabling companies to improve their environmental performance... 53 2.4. Do policies help companies to become resource efficient?... 56 2.4.1. General overview... 56 2.4.2. Does public support work?... 62 2.4.3. Supporting resource efficiency: where the focus should lie... 64 2.5. Identifying the barriers of applying for public tenders with environmental requirements... 69 III. GREEN PRODUCTS AND SERVICES and SMEs: REDUCING ENVIRONMENTAL RISK, MINIMISING POLLUTION AND THE USE OF RESOURCES... 78 3.1. Green markets: Profiles of SMEs offering green products or services... 79 3.1.1. Profiles of SMEs offering green products or services... 79 3.1.2. Where do SMEs sell their green products and services?... 95 3.2. Why do SMEs offer green products or services?... 98 3.3. Do policies help SMEs to offer green products or services?... 106 3.3.1. General overview... 106 1

FLASH EUROBAROMETER 3.3.2. Does public support work?... 111 3.3.3. Encouraging new green products and services: where the focus should lie... 112 3.4. Green employment in the SME sector... 121 ANNEXES Technical specifications Questionnaire Tables 2

FLASH EUROBAROMETER INTRODUCTION Small and medium sized enterprises (SMEs) 1 are the economic backbone of the European Union. These 20.7 million companies represent more than 98% of all European businesses and provide 67% of total employment 2,3. SME s contributions are also essential for pursuing the goals of Europe 2020, the strategy for smart, sustainable and inclusive growth 4. The European Commission promotes the growth of SMEs through the Small Business Act for Europe 5. This framework includes an initiative to raise SMEs awareness of environmental and energy-related issues and to assist them in implementing legislation, assessing their environmental and energy performance and upgrading their skills and qualifications. This survey follows on from Eurobarometer FL in 2012 by reviewing the current state of the green market and the resource efficiency actions amongst Europe s SMEs, as well those in neighbouring countries and in the US. Topics covered include: Compliance with environmental legislation Current and future resource efficiency actions Barriers to resource efficiency The role and impact of policy in supporting green business initiatives The current state of the green market The results are analysed at EU28 level, national level, and also by company characteristics. Where possible the trend since the last report will be discussed. In 2012, Croatia was not a member of the European Union so any comparisons made at EU level in terms of trend will be compared with the EU-27 average. In some countries the sample sizes collected include less than 400 businesses, and therefore, the results of the survey for these countries need to be interpreted accordingly. In some cases, national level analysis is not carried out when the base size is too small. Throughout the report, the size of SMEs will be defined as the following: micro enterprises (1-9 employees), small enterprises (10-49 employees) and medium-sized enterprises (50-249 employees). 1 Small and medium-sized enterprises are defined as those with a staff headcount below 250. In addition to the staff headcount ceiling, an enterprise qualifies as an SME if it meets either the turnover ceiling or the balance sheet ceiling, but not necessarily both. Full definition can be found in: http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/sme-definition/index_en.htm 2 http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/index_en.htm 3 http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/performance-review/files/supportingdocuments/2012/annual-report_en.pdf 4 http://ec.europa.eu/enterprise/policies/europe2020/index_en.htm 5 http://ec.europa.eu/enterprise/policies/sme/small-business-act/index_en.htm 3

FLASH EUROBAROMETER This survey was carried out by the TNS Political & Social network in the 28 Member States of the European Union and in Albania, Israel, Iceland, Liechtenstein, Montenegro, Former Yugoslav republic of Macedonia, Norway, Republic of Serbia, Turkey and the United States between the 9 th and 27 th of September 2013. This survey covers 13,509 businesses in total, with 11,207 in the EU, employing fewer than 250 employees in the manufacturing (NACE category C), services (NACE categories G/H/I/J/K/L/M/N) and industry sector (NACE categories D/E/F). The sample was selected from an international database, with additional sample from local sources where necessary. The methodology used is that of Eurobarometer surveys as carried out by the Directorate-General for Communication ( Strategy, Corporate Communication Actions and Eurobarometer Unit) 6. A technical note on the manner in which interviews were conducted by the Institutes within the TNS Political & Social network is appended as an annex to this report. Also included are the interview methods and confidence intervals 7. 6 http://ec.europa.eu/public_opinion/index_en.htm 7 The results tables are included in the annex. It should be noted that the total of the percentages in the tables of this report may exceed 100% when the respondent has the possibility of giving several answers to the question. 4

FLASH EUROBAROMETER Note: In this report, countries are referred to by their official abbreviation. The abbreviations used in this report correspond to: ABBREVIATIONS BE Belgium LT Lithuania BG Bulgaria LU Luxembourg CZ Czech Republic HU Hungary DK Denmark MT Malta DE Germany NL The Netherlands EE Estonia AT Austria EL Greece PL Poland ES Spain PT Portugal FR France RO Romania HR Croatia SI Slovenia IE Ireland SK Slovakia IT Italy FI Finland CY Republic of Cyprus* SE Sweden LV Latvia UK The United Kingdom AL Albania EU28 European Union 28 Member States IL Israel IS Iceland EU15 BE, IT, FR, DE, LU, NL, DK, UK, IE, PT, ES, EL, AT, SE, FI** LI Liechtenstein NMS13 BG, CZ, EE, CY, LV, LT, MT, HU, PL, RO, SI, SK, HR*** ME Montenegro MK Former Yugoslav republic of Macedonia**** NO Norway RS Republic of Serbia TR Turkey US USA * Cyprus as a whole is one of the 28 European Union Member States. However, the acquis communautaire has been suspended in the part of the country which is not controlled by the government of the Republic of Cyprus. For practical reasons, only the interviews carried out in the part of the country controlled by the government of the Republic of Cyprus are included in the CY category and in the EU28 average. ** EU15 refers to the 15 countries forming the European Union before the enlargements of 2004, 2007 and 2013 *** The NMS13 are the 12 new Member States which joined the European Union during the 2004 and 2007 enlargements and Croatia which joined the EU in 2013. **** Provisional abbreviation which in no way prejudges the definitive name of this country, which will be agreed once the current negotiations at the United Nations have been completed. * * * * * We wish to thank all the people who have given their time to take part in this survey. Without their active participation, this study would not have been possible. 5

FLASH EUROBAROMETER EXECUTIVE SUMMARY RESOURCE EFFICIENCY Almost all EU SMEs (92%) comply with environmental legislation with 19% going further than required. 93% of SMEs are taking at least one action to be more resource efficient, with the most common actions being to minimise waste, save energy (both 67%) and save materials (59%). At least half are also recycling by reusing material or waste within the company, or by saving water (both 51%). SMEs with 50-249 employees are the most likely to be taking each kind of action, particularly saving energy (80% vs. 65%-69%). Eight out of ten SMEs are planning additional resource efficiency actions in the next two years, particularly saving energy (58%) and minimising waste (56%). The majority of SMEs in the EU act to become more resource efficient in order to reduce costs (63%), although 28% say the environment is one of the top priorities for their company. The larger the SME, the more likely they are to say their actions are as a result of consumer or provider demand. More than half of SMEs (55%) encounter difficulties when trying to set up resource efficiency actions, particularly complex legal or administrative procedures (26%). Medium-sized enterprises, as well as SMEs active in manufacturing and industry sectors, are the most likely to have encountered difficulties with the complexity of legal or administrative procedures 42% of SMEs taking resource efficiency actions say their production costs have decreased in the past two years as a result this is an increase of seven percentage points compared to 2012. More than two thirds of SMEs are satisfied with the return on their investments in resource efficiency (68%), with 12% saying they are very satisfied. Most SMEs have invested 5% or less of their annual turnover in resource efficiency (72%). Compared to the previous wave, SMEs are investing less per year in resource efficiency. There has been a four percentage point decrease in those investing 6-10% of their annual turnover, and an 11 point increase in those investing 5% or less. 6

FLASH EUROBAROMETER Most EU SMEs use their own internal resources when trying to be more resource efficient: 60% use their own financial resources and 53% their own technical expertise. 19% rely on external support. External support is much more likely to come from the private rather than the public sector (75% vs. 35%). Advice or non-financial assistance from private companies (43%) and business associations (36%) are the most common forms of external support. SMEs are most likely to say that grants and subsidies would help make their company more resource efficient (34%), 25% mention consultancy on improving resource efficiency, while 22% would like advice on funding possibilities for resource efficiency investments. Most SMEs do not use an environmental management system (67%). For those that do, national or regional systems are the most popular (43%) followed by ISO 14001 (36%). GREEN PUBLIC PROCUREMENT Just 12% of SMEs have bid for a public procurement tender that included environmental requirements, with 7% successful in their bid. The larger the SME, the more likely it is to have been successful (19% vs. 5%-9% of smaller SMEs. Industry SMEs are the most likely to have bid, and bid successfully for this kind of tender. One in five companies (21%) that bid for a public tender with environmental requirements experienced difficulties. Too much paperwork to be submitted is the most common difficulty (39%), followed by costs (19%). The most common reason for not bidding for a public procurement tender with environmental requirements is that SMEs have never been confronted with such a tender (55%). However 14% did not even attempt a bid as they assumed it was too complicated. GREEN MARKETS One quarter of the EU s SMEs offer green products or services (26%), with a further 7% planning to do so in the next two years. Half of the SMEs active in green markets offer products and services with environmental features such as organic production and eco-labelling or design (51%). More than one third (35%) offer products or services in the area of recycled material. SMEs in 2013 are more likely to be offering products and services in the area of recycled material than they were in 2012 (+6 percentage points). 7

FLASH EUROBAROMETER 26% of SMEs that offer services or products with environmental features do so in the construction area, 24% sell food and beverages, while 22% sell electronic and mechanical machinery and equipment. For most SMEs offering them (60%), green products or services represented a share inferior to a third of their turnover, with 34% saying these items represent 1-5% of annual turnover. Turnover attributed to green products and services has declined since 2012, with more companies now saying 1-5% of their annual turnover comes from green products or services (+4 percentage points). At least nine out of ten SMEs selling green products or services say their own country is their main market in terms of annual turnover (91%), while 19% say their main market is the EU and /or Iceland, Liechtenstein, Norway and Switzerland. Customer demand is the most common driver behind SMEs offering green products or services (50%), followed by the company s core values (33%) and the company s image (31%). Insufficient customer demand is the main reason SMEs do not offer green products or services (25%). At least one in five say that green products or services do not fit or are not important for their company s image (22%) while 20% say this about the company s core values. Most SMEs selling green products or services rely on their own financial resources (58%) and/or technical expertise (55%) for production, while 22% rely on external support. External support is most likely to be in the form of non-financial assistance from private companies (36%) or business associations (31%). Financial incentives for new products, services or production process development are the most likely to assist green market SMEs expand their green product or service offering (46%). Financial incentives of this kind are also the most likely to assist non-green market SMEs to launch green products or services (29%). GREEN JOBS Four out of ten SMEs have at least one full time employee working in a green job an increase of five percentage points since the last wave in 2012. EU SMEs have on average 2.1 full time employees working in a green job at least some of the time. The larger the SME, the more likely they are to have at least one green employee, and the more green employees they are likely to have. Industry SMEs are the most likely to have at least one green employee. 8

FLASH EUROBAROMETER EU vs. US Almost all US SMEs are undertaking at least one resource efficiency action (99%) and are six percentage points more likely to do so than EU SMEs (93%). Minimising waste is the most common action taken by both EU (67%) and US SMEs (88%). Resource efficiency actions are more likely to increase production costs in the US (29% vs. 23% in the EU). Whilst grants or subsidies would be most helpful for SMEs to be more resource efficient in the EU (34%), the demonstration of new technologies or processes is the most helpful for SMEs in the US (36%). SMEs in the US are eight percentage points more likely to offer green products or services. The US has seen a four per cent increase in the number of SMEs selling green products or services since 2012. More than half of the SMEs that offer green products or services in the EU and US do so in the area of products with environmental features (51% and 58% respectively). Offering these products in the area of recycled material is much more common in the US (60% vs. 35% at EU). Apart from financial incentives (31% vs. 29%), US SMEs are much more likely to say that assistance with identifying potential markets or customers would be helpful for launching a range of green products or services than those in the EU (27% vs. 17%). To a lesser extent, US SMEs are also more likely to cite technical support for product development (22% vs. 16%). 9

FLASH EUROBAROMETER I. ATTITUDES TOWARDS THE ENVIRONMENT This introductory section of the report considers the current attitudes of Small and Medium-sized Enterprises (SMEs) towards environmental legislation in the EU. - Almost all EU SMEs report they comply with environmental legislation Almost all (92%) SMEs in the EU say they comply with environmental legislation 8. Most SMEs (51%) do not wish to go beyond their regulatory requirements in this area, while 22% are contemplating doing more than currently required. Overall 19% of SMEs are doing more than required in terms of environmental legislation: 11% do so because environmental concerns are part of their company s priority objectives, while 8% say that although doing more than required, environmental concerns are not a priority for their company. Only a small proportion of SMEs (3%) say that compliance with environmental legislation is a problem for their business. There has been little change since the last wave of the survey in 2012, with the largest movement being a three percentage point decrease in the proportion of companies that say they are doing more than required by legislation, but that environmental concerns are not a company priority. Base: All SMEs = 11,207 8 Q1 Among these statements, which one applies the best to your company? Your company: is complying with environmental legislation but does not wish to go beyond these requirements; is complying with environmental legislation and is contemplating doing more; is going beyond the requirements of the environmental legislation but environmental concerns are not one of its priorities; is going beyond the requirements of the environmental legislation and environmental concerns are among the firm s priority objectives; has difficulties in complying with environmental legislation 10

FLASH EUROBAROMETER The larger the SME, the more likely it is that environmental concerns are a company priority, and that they are already doing more in this area than required by legislation. Fewer than one in ten (9%) micro enterprises (with 1-9 employees) say this, compared to 14% of those with 10-49 and 22% of those with 50-249 employees. Micro enterprises are more likely to say that they are complying with environmental legislation, but do not wish to go beyond these requirements. More than half (53%) of those with 1-9 employees say this, compared to 47% of those with 10-49 employees, and 34% of those with 50-249. Micro and small enterprises are also less likely to be contemplating doing more than required by legislation (21% and 24% vs. 30% for those with 50-249 employees). There is less variation in results when comparing companies by sector. SMEs in retail are the most likely to say they are complying with legislation but do not wish to go beyond these requirements, particularly compared to companies in the services sector (54% vs. 48%). The type of clients a company serves also has an impact. One quarter (25%) of companies who operate in the B2B sphere serving other companies and public administration say they are already doing more than required by legislation (whether or not it is a business priority), compared to those who only serve consumers (14%) or a mix of consumers and other companies (16%). Companies that deal with consumers, or a mix of consumers and companies are more likely to say that they comply with legislation but do not wish to go beyond these requirements (52% vs. 38%). Base: All SMEs = 11,207 11

FLASH EUROBAROMETER Country level results show diverse attitudes towards compliance: SMEs in the EU are more likely than their US counterparts to say they are complying with environmental legislation, but do not wish to go beyond these requirements (51% vs. 41%). However, it is worth noting that more than one in ten (13%) SMEs in US are unable to answer the question compared with 5% of EU SMEs. Across all countries studied, SMEs in Estonia (74%) are the most likely to say they comply with environmental legislation, but do not wish to do more, followed by those in Denmark (65%), Hungary and Spain (both 62%). Within the EU Austrian and Portuguese SMEs are the least likely to say this (37%), although levels are even lower amongst SMEs in the Former Yugoslav Republic of Macedonia (4%), Turkey (12%) and Serbia (17%). SMEs in the Former Yugoslav Republic of Macedonia are, on the other hand, the most likely to say they are complying with legislation and contemplating doing more (73%). Within the EU SMEs in Malta are the most likely to say this (42%), compared to just 3% of those in Estonia. Within the EU, SMEs in Austria are the most likely to say they are going beyond environmental legislative requirements, irrespective of whether it is a company priority or not. In fact, 20% of Austrian companies go beyond legislative requirements even though green concerns are not a company priority. Companies in Croatia are the most likely to say that environmental concerns are a company priority (19%). Across all countries SMEs in Liechtenstein (45%) and Turkey (30%) are also likely to say they are going beyond what is required in this area. In contrast just 5% of Estonian and Albanian companies say the same. Relatively few SMEs in any country report problems complying with environmental legislation. Within the EU SMEs in Portugal (8%), Romania and Italy (both 5%) are the most likely to say this. In contrast no companies in the Netherlands or Croatia report compliance issues. Across all countries surveyed, SMEs in Albania (11%) and Serbia (10%) are the most likely to say they have problems complying with environmental legislation. Nonetheless, this finding needs to be interpreted in light of the high frequency of Don t know in the Baltic countries (10-17%), Bulgaria (13%), Sweden (14%) and the Netherlands (17%). Similarly, 13% of US SMEs were unable to answer this question. 12

FLASH EUROBAROMETER Base: All SMEs = 13,509 13

FLASH EUROBAROMETER II. USING RESOURCES BETTER: WHO, HOW AND HOW MUCH This section of the report considers what SMEs are doing in terms of resource efficiency: what actions they are taking, what they are planning to do in the future, and the reasons for action or inaction. Secondly it discusses the impact of environmental management systems on resource efficiency, and the role of both the public and of policy in supporting business initiatives in the field of resource efficiency. Finally the barriers for SMEs in applying for tenders with environmental requirements will be explored. 2.1. Actions to promote resource efficiency: present and future 2.1.1. What is being done now? - Minimising waste and saving energy are the most common resource efficiency actions - SMEs were asked what actions they are currently taking to be more resource efficient 9. For this question the sample in each country was split in half. One half was asked the question the same response options as for the previous wave. These results are presented in the chart labelled 2A. The other half of the sample was asked the same question, but with one response option changed: the response option Recycling was modified to be more specific: Recycling, by reusing material or waste within the company. The chart labelled 2B shows the results using this option, and compares them with the results from 2012 (using the old options). Split A = 5,710 Split B = 5,497 9 Q2. What actions is your company undertaking to be more resource efficient? Saving water; Saving energy; Using predominantly renewable energy (e.g. including own production through solar panels, etc.); Saving materials; Minimising waste; Selling your scrap material to another company; Recycling (2A); Recycling, by reusing material or waste within the company (N 2B); Other (DO NOT READ OUT); None (DO NOT READ OUT) 14

FLASH EUROBAROMETER The charts above show that offering a more narrow definition of recycling has an impact on the results, particularly for that item. SMEs are less likely to say they recycle when it is specifically defined as recycling within the company, than when offered the more general recycling term (51% vs. 60%). Percentages for other items change only slightly. Apart from this difference, the general picture from both sample splits is the same: the three most common resource efficiency actions being taken are minimising waste, saving energy and saving materials. These are followed by recycling, saving water, selling scrap and using renewable energy. Overall at least half of all SMEs are undertaking each of the top five actions. In future waves of the survey the modified recycling option (2B) will be used, so only the results from the split using this option have been used for the company characteristic and country level results discussed below. Highlights from the company characteristics analysis include: SMEs with 50-249 employees are much more likely than smaller SMEs to say they are saving energy (80% vs. 65%-69%). The medium-sized enterprises are also the most likely to be predominantly using renewable energy (25% vs. 14%-18%), and recycling by reusing within the company (56% vs. 50%-52%). The larger the company, the more likely it is selling its scrap material. Half of medium-sized enterprises do this (50%), compared to 37% of small and 24% of microenterprises. Micro enterprises are the least likely to be minimising waste (66% vs. 72%-75%) and saving materials (57% vs. 62%-65%). Retail sector SMEs are the least likely to be minimising waste (65% vs. 68%- 70%), saving materials (55% vs. 60%-64%), and recycling by reusing materials or waste within the company (48% vs. 51%-55%). Manufacturing SMEs are the most likely to be saving water (56% vs. 47%-52%) or selling their scrap (48% vs. 19%-38%). 15

FLASH EUROBAROMETER Split B = 5,497 16

FLASH EUROBAROMETER The chart below shows the proportion of SMEs in the EU taking many, some, few or none of these resource efficiency actions in 2013 and 2012 10. SMEs that are classed as taking many actions selected 5-8 of the resource efficiency actions, some actions if they selected 3-4 and few actions if they selected 1-2. SMEs are slightly more likely to be taking many actions in 2013 compared to the previous wave (+3 percentage points), and are slightly less likely to be taking few actions (-3 percentage points). SMEs in the US are more likely to be taking most of these resource efficiency actions. US SMEs are much more likely to say they are recycling by reusing material or waste within the company (83% vs. 51%), minimising waste (88% vs. 67%) or saving materials (79% vs. 59%). SMEs in the US are also more likely to be selling their scrap (41% vs. 29%), saving water (62% vs. 51%) or using predominantly renewable energy (26% vs. 16%). Around one in twenty (6%) SMEs in the EU say they are not taking any of these resource efficiency measures, compared to just 1% of US SMEs. Across the EU, saving energy is the most mentioned resource efficiency action by SMEs in 17 countries 11. This is particularly the case amongst SMEs in Spain (91%), Portugal (90%) and Austria (80%). Just over one quarter of Estonian SMEs (27%) say the same. Minimising waste is the most mentioned action in nine EU countries, especially by SMEs in the UK (94%), Spain (85%) and Finland (80%). Almost nine in ten SMEs in the US are also minimising waste (88%). Once again Estonian SMEs are the least likely to be taking this action (18%). Saving materials is the most mentioned action by SMEs in 10 The result of this question compare split B from 2013 (new recycling option) with those of the original question in 2012. 11 Due to low base sizes AL and ME are not included in the country analysis 17

FLASH EUROBAROMETER only three countries: Spain (91%), Finland (80%) and Estonia (34%), although it is also widely mentioned by Portuguese SMEs (85%). In fact saving materials is the only action where Estonian SMEs are not the least likely to mention the action. In this case Slovenian SMEs are the least likely to say they are saving materials (27%). Spanish (78%), Portuguese (77%) and Slovakian (68%) SMEs are the most likely to be saving water, whilst Estonian SMEs are least likely to be doing this (13%). UK, US (both 83%) and Irish SMEs (81%) are the most likely to be recycling by reusing materials or waste within the company. This kind of recycling is also the most mentioned action by SMEs in Ireland. At the other end of the spectrum 14% of Estonian SMEs undertake this kind of recycling. SMEs in the UK (42%) the US (41%) and Germany (40%) are the most likely to be selling their scrap, compared to 7% of Estonian SMEs. At least three in ten SMEs in Austria (34%), Germany and the Netherlands (both 30%) use predominantly renewable energy, as for 34% of Norwegian and 33% of SMEs in Liechtenstein. Only 3% of Estonian SMEs do the same. Taking a broader view of the resource efficiency actions undertaken by SMEs shows that all UK SMEs undertake at least one of these actions, compared to 60% of those in Estonia. Spanish and Portuguese SMEs are the most likely to be taking many resource efficiency actions (64% and 60% respectively), while those in Estonia (37%), Cyprus (21%) and Lithuania (17%) are the most likely to be taking none of these actions. 18

FLASH EUROBAROMETER Split B = 6,649 19

FLASH EUROBAROMETER The table below shows the change since the last wave for the four most mentioned actions, using the original format of the question ( Recycling ) 12. In general SMEs in most countries are more likely to be saving energy than they were in the previous wave. This is particularly the case for SMEs in Luxembourg (+24 percentage points), Romania (+23 points), and Belgium (+21 points). SMEs in Albania (+30 points) and Israel are also more likely to be saving energy (+24 points). Across the EU SMEs in Finland (-13 points) and Estonia are now less likely to be saving energy (-10 points), as are those in France and the UK (both -4 points). In other countries SMEs in Serbia and Montenegro are also less likely to be saving energy than they were last year (-14 points and -11 points respectively). There have been some large changes within countries in the proportion of SMEs minimising waste. SMEs in Croatia (+35 points), Luxembourg (+33 points) and the Netherlands (+20 points) are much more likely to be minimising waste, as are those in Macedonia (+26 points), Israel and Albania (both +19 points). Conversely, SMEs in Cyprus (-18 points), Finland (-17 points) and Estonia (-11 points) are now less likely to be minimising waste. SMEs in Luxembourg (+25 percentage points), Greece (+23 points), Romania and Belgium (both +21 points) are all much more likely to be saving materials than they were in the previous wave. The same can be said for SMEs in Albania (+38 points), Macedonia and Israel (both +29 points). On the other hand, SMEs in Cyprus are now less likely to be saving materials (-16 points). Swedish (+20 percentage points), Austrian (+19 points) and Slovakian (+13 points) SMEs are more likely to say they are recycling than they were in 2012, as are those in Liechtenstein (+26 points) and Israel (+18 points). However, SMEs in Cyprus (-25 points), Finland (-17 points), Estonia (-16 points) and Italy (-15 points) are all less likely to be recycling. 12 Trend results based on half the sample asked the original versions of the question (2A). 20

FLASH EUROBAROMETER Split A = 6,860 13 21

FLASH EUROBAROMETER 2.1.2. What will be done in two years time? - Saving energy and minimising waste are the most planned additional resource efficiency actions for the next two years - SMEs were asked what additional resource efficiency actions they plan to implement in the next two years 14. For this question the sample in each country was also split in half. One half were asked the question with all the same response options as for the previous wave. These results are presented in the chart labelled 3A. The other half of the sample was asked the same question, with just one response option changed. The response option Recycle was modified to be more specific: Recycle, by reusing material or waste within the company. The chart in 3B shows the results for Q3 using these options, and compares them with the results from 2012 (using the original recycle options). Offering a more narrow definition of recycling has an impact on the results, particularly for that item. SMEs are less likely to be planning to recycle when it is specifically defined as recycling within the company, than when offered the more general recycling term (41% vs. 48%). By making the definition of recycling more specific, it moves from fourth to fifth position in the ranking of planned actions. Percentages for other items change only slightly. Split A = 5,710 Split B = 5,497 13 Results shown for the top 4 items at EU level 14 Q3. Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? Saving water; Saving energy; Using predominantly renewable energy (e.g. including own production through solar panels, etc.); Saving materials; Minimising waste; Selling your scrap material to another company; Recycle (3A); Recycle, by reusing material or waste within the company (N 3B); Other (DO NOT READ OUT); None (DO NOT READ OUT) 22

FLASH EUROBAROMETER At least half of all SMEs are planning additional actions to save energy (58%) and minimise waste (56%). Almost half (49%) plan to save materials, while 43% will save water and 41% will recycle within the company. At least one in five plan to sell their scrap to another company (25%) or use predominantly renewable energy (20%). There has been little change since the previous wave, other than for the recycle option, as discussed above. In future waves of the survey the modified recycle option (3B) will be used, so only the results from this split have been used for the company characteristic and country level result for this wave. Highlights from the company characteristics analysis include: SMEs with 50-249 employees are more likely than micro and small enterprises to say they plan to save energy (69% vs. 56%-63%) or to predominantly use renewable energy (28% vs. 18%-23%). The larger the company, the more likely it is to be planning to sell its scrap material. More than one third of medium-sized enterprises plan this (39%), compared to 31% of small and 22% of micro enterprises. Micro enterprises are the least likely to be planning additional actions to minimise waste (54% vs. 59%-61%) or save materials (48% vs. 53%-55%). Manufacturing SMEs are the most likely to be planning to save energy (63% vs. 55%-59%), minimise waste (60% vs. 54%-56%), save materials (54% vs. 47%- 51%) or sell their scrap (38% vs. 19-32%). Split B = 5,497 23

FLASH EUROBAROMETER The chart below shows the proportion of SMEs in the EU planning to take many, some, few or none of these additional resource efficiency actions in 2013 and 2012 15. SMEs that are classed as planning to take many actions selected 5-8 of the resource efficiency actions, some actions if they selected 3-4 and few actions if they selected 1-2. SMEs are slightly more likely to be planning some additional actions in 2013 compared to the previous wave (+2 percentage points), and are slightly less likely to be planning few actions (-2 percentage points). Split B = 5,497 Country results for the previous question showed that SMEs in the US are more likely than their EU counterparts to already be taking many of the resource efficiency actions listed. The same pattern applies for additional actions planned in the next two years, with SMEs in the US more likely to be planning to take additional actions in all of the areas studied compared to their EU counterparts. For example 72% of US SMEs say they plan to save materials in the next two years, compared to 49% of EU SMEs. Almost three quarters (73%) of US SMEs plan to recycle by reusing material or waste within the company. The figure for EU SMEs is 41%. Overall almost one in five SMEs in the EU say they do not plan any additional resource efficiency actions in the next two years (17%), while fewer than one in ten US SMEs say the same (8%). In fact, more than half of all US SMEs are planning many additional resource saving actions in the next two years (58%), compared to 33% of those in the 15 The result of this question compare split B from 2013 (new recycling option) with those of the original question in 2012. 24

FLASH EUROBAROMETER EU. Cross-country analysis show Spanish SMEs as the most likely to be planning to implement additional measures in each of these areas, with the exception of using predominantly renewable energy, which is most likely to be mentioned by SMEs in Malta (40%) 16. Plans for additional energy saving actions are widespread, being the most likely planned action by SMEs in 25 EU countries. Nine out of ten Spanish companies say this (91%), as do 77% of Latvian and 72% of UK and Portuguese SMEs. This compares to 26% of Slovenian and Estonian SMEs. In fact, as was the case for current actions, Estonian SMEs are the least likely to say they plan additional measures in most of these areas, with the exception of minimising waste (Cyprus: 9%) and saving materials (Slovenia: 20%). In only three countries are SMEs most likely to be planning additional actions to minimise waste: The UK (79%), the Czech Republic (65%) and Italy (54%). SMEs in Spain (85%) and Belgium (65%) are also likely to mention this option, as are those in the US (78%). In contrast just 9% of Cypriot SMEs are planning actions in this area in the next two years. SMEs in Spain (91%) and Finland (61%) are most likely to mention plans to save materials in the next two years. This option is also mentioned by 68% of Portuguese and 67% of UK SMEs. In contrast 20% of Slovenian SMEs mention plans for action in this area. More than eight out of ten Spanish SMEs mention plans to save water (82%), considerably more than for SMEs in Portugal and Romania (both 65%). Only 10% of SMEs in Estonia have plans for saving water in the next two years. Spanish (81%), UK (74%) and Portuguese (60%) SMEs are the most likely to have plans to recycle materials and waste within their company. SMEs in these three countries are also the most likely to have plans to sell their scrap material (Spain: 39%, UK: 38%, Portugal (34%). In both cases Estonian companies are the least likely to have plans for these actions (recycle: 10%, sell scrap: 4%). Four in ten Maltese SMEs have plans to use predominantly renewable energy (40%), as do 38% of Dutch SMEs. Just 2% of Estonian SMEs say the same. 16 AL and ME are excluded from the country level analysis due to low base size. Only the split B sample (new recycling option) is included in the country analysis. 25

FLASH EUROBAROMETER Split B = 6,649 26

FLASH EUROBAROMETER The table below shows the change since the last wave in each country for the four most mentioned actions, using the original format of the question ( Recycle ) 17. In general SMEs are more likely to be planning additional actions in each of these areas than they were in 2012. Highlights include: SMEs in the US are less likely to mention each of these actions than they were in 2012, particularly saving materials (-10 percentage points). By comparison EU SMEs are more likely to mention saving energy and materials (both +4 points), and there has been little or no change in mentions of minimising waste and recycling. SMEs in Cyprus are much less likely to mention plans for additional actions in each area: recycling (-37 points), saving materials (-23 points), minimising waste (-14 points) and saving energy (-13 points). SMEs in Malta are now much more likely to mention each of these four actions than they were in 2012: saving energy (+38 points), minimising waste (+34 points), recycling (+31 points) and saving materials (+30 points). A similar pattern applies for SMEs in Belgium. SMEs in Ireland are more likely to mention saving materials (+22 points), saving energy (+20 points) and minimising waste (+18 points), while Romanian SMEs are more likely to mention saving materials (+22 points) and energy (+19 points). SMEs in the Former Yugoslav Republic of Macedonia and Serbia are both much more likely to say they have plans for additional actions to save energy (+33 and +15 points), minimise waste (+36 and +21 points) and to save materials (+40 and +13 points respectively). SMEs in Ireland, Greece, Spain, Malta, Slovakia, Finland and Sweden are much more likely to say that they plan to take each of these additional resource efficiency actions over the next two years. SMEs in the UK and France are much less likely to say that they plan to take any of the additional actions than they in 2012. When looking at the top 4 actions at EU level, there are particularly notable declines in SMEs that say that they will save energy (France: -12, UK: -11), minimise waste (France: -16, UK: -7), save materials (France: -11, UK: -6) and recycle (France: -5, UK: -10). 17 Trend results based on half the sample asked the original version of the question (3A). 27

FLASH EUROBAROMETER Split A = 6,860 18 18 Results displaying the top 4 items at EU level 28

FLASH EUROBAROMETER 2.1.3. Why SMEs are taking action - The majority of SMEs in the EU act to become more efficient to reduce costs - SMEs were asked the main reasons they were taking actions to become more resource efficient 19,20. More than six in ten are acting to save costs (63%). Almost three in ten (28%) say the environment is a top priority for their company, while 23% are driven to be more resource efficient due to consumer or provider demand. Around one in five SMEs take actions to be more resource efficient as a result of fiscal or financial incentives or other public support (19%), or due to the competitive advantage or business opportunities such actions provide (18%). One in ten companies are becoming more resource efficient in anticipation of future legislative changes or future professional or product standards (both 10%). Almost the same proportion (9%) are playing catch-up with competitors who have already taken action in this area. Base: Split B, SMEs that are taking at least one resource efficiency action = 5,107 19 Q4B What are the main reasons why your company is taking actions to be more resource efficient? (MAX. 3 ANSWERS POSSIBLE) Financial and fiscal incentives or other forms of public support; Anticipation of future changes in legislation; Anticipation of future professional or product standards; Demand from customers or providers; Creation of a competitive advantage or business opportunity; Catching up with main competitors who have already taken action; Cost savings; Environment is one of the top priorities of your company 20 In Q4 the sample in each country was split, with half asked a version of this question that did not include cost saving (4A, as per the last wave of the survey), and one half asked a version that included cost saving (new item, Q4B). The inclusion of cost saving as an option had such a large impact on the results that there is no value in comparing with Q4A, and as a result comparing to the past wave is not possible. Therefore only the results from Q4B are discussed. 29

FLASH EUROBAROMETER Comparing results by company size and sector reveals interesting differences. The larger the SME, the more likely they are to say their actions are as a result of consumer or provider demand. One in five (20%) micro enterprises say this, compared to 27% of those with 10-49 employees, and 33% of those with 50-249 employees. Medium-sized enterprises are the most likely to say actions to be more resource efficient are because the environment is a company priority (36% vs. 26%-27%). They are also the most likely to say these actions have been taken to create a competitive advantage or business opportunity (28% vs. 17%-19%). Micro enterprises are least likely to be taking actions to be more resource efficient in anticipation of future legislative changes (9% vs. 15%-17%). Manufacturing companies are the most likely to be taking resource efficiency actions to save costs (68% vs. 60%-63%). Along with industry sector companies they are also slightly more likely to be taking these actions as a result of demand from customers/providers (25% and 28% vs. 20%-21%), or to create a competitive advantage 23% and 21% vs. 16%-17%). Base: Split B, SMEs that are taking at least one resource efficiency action = 5,107 30

FLASH EUROBAROMETER Companies that do not sell to consumers are more likely to say that customer or provider demand is driving resource efficiency actions, compared to those who so sell to consumers (37% vs. 18%-20%). Companies selling to other businesses or public administration are also more likely to be taking resource efficiency actions to create a competitive advantage of business opportunity (25% vs. 12%-17% of those whose clients include consumers). Companies that go beyond their environmental legislative requirements (whether or not this is a priority for the company) are more likely to be taking actions as a result of customer or provider demand (30%-32% vs. 21%-26%), or in order to create a competitive advantage or business opportunity (28% vs. 15%-22%). Base: Split B, SMEs that are taking at least one resource efficiency action = 5,107 31

FLASH EUROBAROMETER Country level results show some interesting differences between SMEs in the EU and the US. SMEs in the US are more likely than their EU counterparts to be taking resource efficiency actions because the environment is one of their company s top priorities (40% vs. 28%). SMEs in the US are also more likely to say they are acting as a result of financial, fiscal or other public support (29% vs. 19%), or because they are creating a competitive advantage or business opportunity by doing so (28% vs. 18%). SMEs in the EU, on the other hand, are more likely than those in the US to be taking resource efficiency actions as a result of demand from customers or providers (23% vs. 17%). They are also slightly more likely to be acting to save costs (63% vs. 59% of US SMEs). In all but one country (Luxembourg) a majority of SMEs say they are taking actions to be more resource efficient in order to save costs 21. SMEs in Estonia are the most likely to say this (83%), followed by those in Greece (77%), the Netherlands and Finland (both 75%). In a sharp contrast, SMEs in Luxembourg are less likely than those in all other countries studied to give this reason (35%). Within the EU, companies in Luxembourg are most likely to say they are taking resource efficiency actions because the environment is one of the company s top priorities (39%). However, it is Croatia that has the highest proportion of SMEs giving this response (61%), followed by those in Slovenia and Cyprus (both 48%). By comparison, only 12% of Estonian SMEs give this reason for becoming more resource efficient. SMEs in Finland are the most likely to be taking actions to become more resource efficient as a result of customer or provider demand (38%), as are 31% of those in Germany and 30% of those in Sweden. Only 6% of Cypriot, 7% of Bulgarian and 8% of Maltese SMEs give the same reason. More than three in ten SMEs in the Netherlands (39%), Lithuania (35%) and Greece (32%) are taking resource efficiency actions due to financial, fiscal or other forms of public support. This is in contrast to just 5% of SMEs in Croatia, and 9% of those in Slovakia and Luxembourg. Companies in Finland (31%), Malta, the Former Yugoslav Republic of Macedonia and Sweden (all 30%) are most likely to say that creating a competitive advantage is one of their reasons for becoming more resource efficient. Just 6% of Bulgarian and 7% of French SMEs say the same. Irish SMEs are the most likely to be taking actions to be more resource efficient in anticipation of future legislation changes (24%), compared to just 3% of Estonian and 4% of Cypriot SMEs. Almost one in five Turkish (19%), Maltese (18%) and Croatian (17%) SMEs are taking actions to be more resource efficient in anticipation of future professional or product standards. On the other hand just 2% of Estonian and 3% of Hungarian SMEs give this reason. Almost one in five Hungarian companies are taking resource efficiency actions to catch up with their main competitors who have already taken action (19%), with 17% of Spanish and 16% of Polish SMEs saying the same. In contrast just 3% of Finnish and German SMEs give this as a reason for resource efficiency actions. 21 AL, ME and LI are not considered in the discussion of country results due to low base size. 32

FLASH EUROBAROMETER Base: Split B, SMEs that are taking at least one resource efficiency action = 6,080 33

FLASH EUROBAROMETER 2.1.4. What are the reasons for inaction - Four in ten SMEs (38%) have not experienced any difficulty when trying to set up resource efficiency actions - SMEs were asked if they encountered any difficulties when trying to set up resource efficiency actions. Just over one quarter (26%) found the administrative or legal procedures complex, while almost as many (24%) said the cost of environmental actions was a difficulty. One in five cited a lack of specific environmental expertise (20%), while 17% encountered difficulty in adapting legislation to their company or difficulty in choosing the right actions for their company. Just over one in ten (11%) found the technical requirements of the legislation were not up to date. However, the most common answer from SMEs is that they encountered none of these difficulties (38%). In spite of this, SMEs are more likely to report encountering at least one of these difficulties when compared to the previous wave of the survey. In 2012 49% of SMEs had encountered at least one difficulty, whilst in this wave the figure has increased six percentage points to 55%. SMEs are more likely to mention each of the difficulties asked about when compared to the results from the last wave, particularly the complexity of legal or administrative procedures, the difficulty of choosing the right actions for their company and the difficulty in adapting legislation (all +3 percentage points). Base: SMEs that are taking at least one resource efficiency action = 10,511 34

FLASH EUROBAROMETER The larger the SMEs, the more likely it has encountered difficulties with the complexity of legal or administrative procedures: 25% of micro enterprises (1-9 employees) mention this issue, compared to 33% of those with 50-249 employees. In fact micro enterprises are also the least likely to mention each of the difficulties, with the exception of the technical requirements of the legislation not being up to date. SMEs with at least 10 employees are more likely to mention the cost of actions as a difficulty (29% and 28% vs. 22%), while small enterprises (10-49 employees) are the most likely to have encountered difficulty in choosing the right actions for their company (20% vs. 16%-17%). Results by sector show manufacturing and industry SMEs are more likely than their retail and service counterparts to have encountered complex legal or administrative procedures when trying to set up resource efficiency actions (33% vs. 21% and 25%). The same pattern applies when it comes to difficulties adapting legislation for their company (20% vs. 16%). Manufacturing sector SMEs are also the most likely to have encountered difficulties with the cost of such actions (31% vs. 21%-25%). Industry sector SMEs are the most likely to have experienced problems as a result of the technical requirements of legislation being out of date, particularly compared to those in the service sector (15% vs. 9%). SMEs across all sectors experienced difficulties choosing the right resource efficiency actions (16%-18%), and had problems caused by a lack of specific environmental expertise (19%-22%). Base: SMEs that are taking at least one resource efficiency action = 10,511 It is perhaps not surprising SMEs that report difficulties complying with environmental legislation are the most likely to say they encountered difficulties with complex administrative or legal procedures when trying to establish resource efficiency actions (42% vs. 24%-29%). This group of SMEs are also more likely to report difficulties in adapting legislation to their company (32% vs. 15%-19%), and difficulties with the cost of environmental actions (38% vs. 22%-27%). 35

FLASH EUROBAROMETER Companies that offer green products or services, and those planning to do so are more likely to say they have experienced each of these difficulties when compared with those who do not offer such products or services 22. For example 30% who offer green products or services and 40% of those who plan to do so have encountered complex legal or administrative procedures when trying to set up resource efficiency actions, compared to 23% of those who have no plans to offer these products or services. Base: SMEs that are taking at least one resource efficiency action = 10,511 Turning to the country level results, SMEs in the US are slightly more likely than their EU counterparts to say they did not encounter any of these difficulties when trying to set up resource efficiency actions (43% vs. 38%). Amongst SMEs that experienced problems, those in the US are more likely to say that a lack of specific environmental expertise was an issue compared to SMEs in the EU (29% vs. 20%). Looking at the overall country results, Cyprus (58%), Estonia (57%) and Austria (53%) are the only EU countries where at least half of SMEs encountered none of the difficulties asked about. Outside of the EU at least half of the SMEs in Norway (50%) and Liechtenstein (70%) said the same. By comparison 20% of SMEs in Poland and Albania said they encountered none of these difficulties. Across the EU SMEs in 18 countries are most likely to say they have encountered complex administrative or legal procedures when trying to set up resource efficiency actions. SMEs and the Czech Republic and Slovakia (both 39%), Belgium (38%) and Greece (37%) are the most likely to mention this difficulty. From the other countries surveyed SMEs in Albania (61%) and Turkey (41%) are the most likely to mention complex administrative or legal procedures. In contrast, just 6% of companies in Estonia and Liechtenstein also mention these difficulties. 22 From Q17 Does your company offer green products or services? See section 3.1.1 for full results. 36

FLASH EUROBAROMETER SMEs in 10 EU countries are most likely to mention encountering difficulties with the cost of environmental actions. This is particularly the case for those in Spain (34%), Portugal (31%) and Malta (30%). Although not the most mentioned difficulty, a greater proportion of SMEs in Greece (36%) and Turkey (34%) also mention difficulties with the cost of environmental actions. SMEs in Bulgaria (8%) and Liechtenstein (9%) are the least likely to mention this difficulty. SMEs in the UK and Lithuania are most likely to mention a lack of specific environmental expertise (19% and 17% respectively), although it is in Spain (33%) the US (29%), and Turkey, Belgium and Portugal (all 27%) where this issue is most mentioned by SMEs. This compares with 6% of SMEs in Cyprus and Estonia, and 5% of those in Liechtenstein. Within the EU Portuguese SMEs are the most likely to mention difficulty in adapting legislation to their company (28%). This difficulty is also mentioned by 28% of Turkish and Albanian companies, as well as 25% of those in Belgium and 23% of those in Poland. By comparison, 6% of SMEs in Estonia and Cyprus and 4% in Liechtenstein say they encountered difficulties in this area when trying to set up resource efficiency actions. 37

FLASH EUROBAROMETER Base: SMEs that are taking at least one resource efficiency action = 12,343 38

FLASH EUROBAROMETER Portuguese companies are also the most likely to say they had difficulty choosing the right actions for their company (30%), and 28% of Finnish, 27% of Turkish and 25% of Swedish said the same. At the other end of the scale 3% of SMEs in Liechtenstein, and 5% of Bulgarian, Estonian, Serbian and Former Yugoslav Republic of Macedonian companies said they encountered this difficulty. One quarter of Greek SMEs (25%), 23% of Turkish and 22% of Belgian and Portuguese SMEs said that the technical requirements of legislation were not up to date, compare to 2% of those in Estonia and Liechtenstein. At EU level there has been little change since 2012 in the proportion of SMEs encountering these difficulties when setting up resource efficiency action, with increases of between one and three percentage points. However, within other countries there have been notable changes. SMEs in the US are now much more likely to say they encountered a lack of specific environmental expertise (+13 percentage points), difficulty in choosing the right action (+10 points), and technical requirements of legislation being out of date (+9 points). They are also more likely to mention cost, and difficulties adapting legislation to their company (both +6 points). SMEs in Belgium (+18 percentage points), Romania, Slovakia (both +15 points) and the Czech Republic (+13 points) are all much more likely to say they encountered complex legal or administrative requirements than they were in the previous wave. However these increases are much smaller than those seen amongst Albanian SMEs (+ 46 points). In contrast Latvian companies are less likely to mention this difficulty than in 2012 (-10 points). SMEs in Austria are now much more likely to mention the cost of environmental actions than they were in 2012 (+20 percentage points), as are those in Malta (+14 points), Slovakia (+13 points), Belgium and Serbia (both +12 points). SMEs in Albania are now less likely to mention this difficulty (-11 points). Albanian SMEs are also much less likely to mention a lack of specific environmental expertise compared to 2012 (- 14 points), followed by those in Finland (-9 points). However, in most countries SMEs are more likely to mention this difficulty when compared to 2012. This is particularly the case for SMEs in Montenegro (+15 points), Malta (+14 points), Belgium and the US (+13 points), Slovakia (+12 points) and Serbia (+11 points). Albanian (+28 percentage points), Belgian, Luxembourgish (both +16 points), Romanian and Turkish SMEs (both +11 points) and are all more likely to mention difficulty in adapting legislation to their company when compared to the last wave. The reverse is true for SMEs in the Former Yugoslav Republic of Macedonia (-9 points) and Cyprus (-7 points). SMEs in Belgium (+14 points), Sweden (+11 points), Portugal, Ireland and the US (all +10 points) are all more likely to say they experienced difficulties with choosing the right resource efficiency action when compared to 2012. SMEs in France (-9 points), Bulgaria (-5 points) and Cyprus (-2 points) are the only ones that are less likely to mention this reason in 2013. 39

FLASH EUROBAROMETER Technical requirements of legislation being out of date is more likely to be a problem for SMEs in Belgium (+ 15 percentage points) the Former Yugoslav Republic of Montenegro (+14 points), Albania (+13 points), Luxembourg and Serbia (+11 points) in 2013 compared to 2012. SMEs in Finland (-4 points), the UK, Spain and Liechtenstein (all -2 points), are less likely to mention this problem than they were in 2012. Base: SMEs that are taking at least one resource efficiency action = 12,343 40

FLASH EUROBAROMETER 2.2. Does it pay to be "clean and green"? - Four in ten SMEs say resource efficient actions have reduced their production costs in the past two years SMEs were asked about the impact that their resource efficiency actions have had on production costs over the past two years 23. More than four in ten (42%) say that these actions have decreased production costs: 5% say significantly so, while 37% say the decrease has been slight. Overall this represents an increase of seven percentage points compared to the last wave (42% vs. 35%). Less than one in five (21%) say that production costs have increased 6% say significantly so. This is a decrease compared to the last wave (-4 percentage points). One quarter of SMEs say their resource efficiency actions have had no impact on production costs (25%), a decrease of two points since 2012. Base: SMEs that are taking at least one resource efficiency action = 10,511 23 Q5 What impact have the undertaken resource efficiency actions had on the production costs over the past two years? It significantly decreased production costs; It slightly decreased production costs; It slightly increased production costs; It significantly increased production costs; It had no impact (DO NOT READ OUT) 41

FLASH EUROBAROMETER Medium-sized enterprises are the most likely to say that resource efficiency actions have decreased production costs (54% vs. 14%-44%). On the other hand micro enterprises are the most likely to say that their changes have had no impact on production costs (27%), particularly compared to medium-sized enterprises (13%). SMEs in the manufacturing sector are the most likely to say that resource efficiency actions have decreased production costs (50%), with retail sector companies the least likely to say this (38%). Manufacturing companies are also less likely than those in other sectors to say that resource efficiency actions have had no impact (17% vs. 23%-27%). Base: SMEs that are taking at least one resource efficiency action = 10,511 The country results show only a small difference between the EU and the US, with 39% and 42% respectively saying their resource efficiency actions had decreased production costs. SMEs in the US are slightly more likely to say these actions have increased production costs (29% vs. 23%). Across the EU at least half of all SMEs in seven countries say resource efficiency actions have decreased production costs This is particularly the case in Portugal (60%), Greece (59%), Hungary and Slovenia (both 53%). SMEs in the Former Yugoslav Republic of Macedonia (61%) and in Serbia (58%) are also likely to say production costs have decreased. At the other end of the spectrum 23% of Luxembourgish SMEs say their resource efficiency actions have decreased production costs. At least one quarter of SMEs in Montenegro (36%), Turkey (34%), Italy, Malta, the US (all 29%), France (28%) and Romania (26%) say that their resource efficiency actions have led to increased production costs. Just 9% of Estonian SMEs say the same. Israeli, Danish (both 41%), Luxembourgish (38%) and Estonian SMEs (35%) are the most likely to say their resource efficiency actions have had no impact on production costs. This compares with 7% of Turkish 9% of Montenegrin SMEs. 42

FLASH EUROBAROMETER Base: SMEs that are taking at least one resource efficiency action = 12,343 Generally speaking, SMEs in most EU countries are now more likely to say that their resource efficiency actions have led to decreased production costs than they were in 2012 this is the case for 20 out of 28 countries. The largest increases in the proportion of SMEs saying this are seen in Portugal (+17 points), Slovenia (+16 points) and Spain (+15 points). SMEs in Turkey (+18 points) and the Former Yugoslav Republic of Macedonia (+15 points) are also more likely to say this than they were in 2012. SMEs in Montenegro are now much more likely to say that resource efficiency actions have increased production costs than they were in the last wave (+22 points), followed by those in Serbia (+16 points). The largest increases in EU countries are seen amongst SMEs in Cyprus, Finland, Malta and Latvia (all +6 points). At the other end of the spectrum, SMEs in Belgium, Turkey and Liechtenstein (all -11 points) are now notably less likely to say that resource efficiency actions have increased production costs. 43

FLASH EUROBAROMETER Israeli SMEs are now more likely than they were in 2012 to say that resource efficiency actions have had no impact on production costs (+15 percentage points), as are those in Lithuania (+13 points) and Poland (+11 points). By contrast, SMEs in Montenegro (-27 points), Malta (-20 points), Serbia (-15 points), Ireland and Albania (both -11 points) are now less likely to say there has been no impact of these actions on production costs. Base: SMEs that are taking at least one resource efficiency action = 12,343 44

FLASH EUROBAROMETER - Most SMEs have invested less than 5% of their annual turnover in resource efficiency In the last two years at least seven out of ten SMEs have invested less than 5% of their annual turnover per year in being more resource efficient (72%) 24. In fact 39% say they have invested less than 1%, while 33% have invested 1-5%. Almost one in ten (8%) have invested 6-10%, while just 5% have invested more than this in resource efficiency efforts. Compared to the previous wave, SMEs are investing less per year in resource efficiency. There has been a four percentage point decrease in those investing 6-10% of their annual turnover, and an 11 point increase in those investing 5% or less. Base: SMEs that are taking at least one resource efficiency action = 10,511 24 Q6. Over the past two years, how much have you invested on average per year to be more resource efficient? Less than 1% of annual turnover (N); 1-5% of annual turnover (N); 6-10% of annual turnover; 11-30% of annual turnover; 31-50% of annual turnover; 51-75% of annual turnover; More than 75% of annual turnover 45

FLASH EUROBAROMETER There are a number of notable differences based on company characteristics: The smaller the company the more likely it is to have invested less than 1%: 41% of micro enterprises invested this amount, compared to 34% of those with 50-249 employees. SMEs with at least 10 employees are the most likely to have invested 1-5% of annual turnover (35%-37% vs. 32%). Retail and services SMEs are the most likely to have invested less than 1% (41% vs. 34%-37%). Services sector SMEs are the least likely to have invested 1-5% (31% vs. 34%- 36%). Companies that comply with environmental legislation and do not want to go further are the most likely to have spent less than 1% of turnover (46%) while companies who have trouble complying are the most likely to have invested 1-5% of turnover. SMEs who have the environment as a priority and go beyond legislative requirements are the most likely to spend 6% or more of turnover on resource efficiency (23% vs. 8%-16%). The proportion of turnover spent on resource efficiency is not related to satisfaction with the return on investment in this area. For example companies satisfied with their return on investment are as likely to spend 1-5% of turnover as those who are dissatisfied (also 37%). Base: SMEs that are taking at least one resource efficiency action = 10,511 46

FLASH EUROBAROMETER At least half of all SMEs in Norway (58%), Iceland (55%) and Denmark (53%) spend less than 1% of their annual turnover on resource efficiency actions, followed by those in Estonia and Slovenia (both 49%). Companies in Montenegro (45%), the Netherlands (43%), Portugal and Italy (both 39%) are the most likely to have spent 1-5% of their annual turnover per year on resource efficiency in the last two years. Belgium, Germany (both 12%), Ireland and Hungary (both 11%), are the only EU countries where more than one in ten SMEs have spent 6-10% of turnover on resource efficiency actions. Swedish (6%) and Italian (5%) SMEs are the most likely to have spent 11-30%. Cyprus has the largest proportion of SMEs spending 31% or more of annual turnover on resource efficiency actions (5%) 47

FLASH EUROBAROMETER Base: SMEs that are taking at least one resource efficiency action = 12,343 48

FLASH EUROBAROMETER Since 2012 companies in most countries are now more likely to be investing less than 5% of annual turnover on resource efficiency measures, although in many cases this reflects a large decrease in the proportion of don t know answers, rather than a decrease in the turnover being spent. For example in Malta there has been a 36 point decrease in the proportion of SMEs saying they don t know, and a 35 point increase in the proportion spending less than 5%. The same pattern applies for SMEs in Estonia, Italy, Belgium, UK, Spain, Ireland, Germany and the US. A shift to spending a smaller proportion of turnover has, however, occurred in a number of countries, including Bulgaria, Greece, Slovenia, Finland and Macedonia. Base: SMEs that are taking at least one resource efficiency action = 12,343 49

FLASH EUROBAROMETER - Most SMEs are satisfied with the return on their resource efficiency investments More than two thirds of SMEs are satisfied with the return they have received on their investments in resource efficiency (68%), with 12% saying they are very satisfied 25. Overall 16% are dissatisfied, with 12% fairly dissatisfied and 4% very dissatisfied. Base: SMEs that are taking at least one resource efficiency action = 10,511 As this is a new question no trend data is available. 25 Q7. Overall, are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the return on the investments you have made on resource efficiency? Very satisfied; Fairly satisfied; Fairly dissatisfied; Very dissatisfied 50

FLASH EUROBAROMETER Analysis of company characteristics shows few differences. Micro enterprises are the least likely to be fairly satisfied with the return on their resource efficiency investments (53% vs. 61%-68%). Overall 18% are dissatisfied, compared to 14% of SMEs with 10-49 employees and 10% of those with 50-249. There are also few differences in overall satisfaction between SMEs in different sectors, although manufacturing and industry SMEs are the most likely to be fairly satisfied (60% and 58% vs. 54%-55%). Companies who do not serve consumers are more likely to be satisfied with their return on investment when compared to those who do (75% vs. 65%-69%). The more resource efficiency actions a company undertakes, the more likely they are to be satisfied with the return on investment on these actions. Almost eight in ten (79%) that undertake many actions are satisfied, compared to 69% that undertake some or few actions and 61% that are taking no action in this area. Base: SMEs that are taking at least one resource efficiency action = 10,511 51

FLASH EUROBAROMETER SMEs in the US are much more likely be satisfied with the return on their resource efficiency investments: 82% are satisfied compared to 68% of SMEs in the EU. In fact 29% of US companies say they are very satisfied, compared to 12% of those in the EU. At least half of SMEs in all but one country say they are satisfied with the return on resource efficiency investments. The exception is in Serbia, where 40% of SMEs say they are satisfied. In the EU satisfaction is highest amongst SMEs in Spain (84%), Slovenia (81%), Ireland and Austria (both 80%). It is also high in Macedonia (83%). At least one quarter of SMEs in Portugal (27%) and Denmark (25%) are very satisfied with their return on investment. In contrast, at least one quarter of SMEs in Serbia (38%), Italy (35%), Malta and Romania (both 25%) are dissatisfied with the return on their investment in resource efficiency. Base: SMEs that are taking at least one resource efficiency action = 12,343 52

FLASH EUROBAROMETER 2.3. Environmental management systems: a tool enabling companies to improve their environmental performance - Most SMEs do not use an environmental management system - More than two thirds of SMEs (67%) do not use an environmental management system 26. This is a slight increase since the previous wave (+2 percentage points). Across all companies, national or regional environmental management systems (11%) and ISO 14001 (9%) are the most commonly used, however the results for different systems will be discussed further below. Base: SMEs that are taking at least one resource efficiency action = 10,511 The smaller the company, the more likely they are not to be using any environmental management systems. Almost three quarters (72%) of micro enterprises do not use any of these management systems, compared to 61% of SMEs with 10-49 employees, and 37% of those with 50-249 employees. In addition, the larger the company, the more likely they are to use ISO 14001: 36% of medium-sized enterprises use this, compared to 5% of micro enterprises. Manufacturing and industry sector SMEs are the most likely to use ISO 14001 (15% and 14% respectively), whilst SMEs in the services and retail sector are the most likely to say they do not use any of these environmental management systems (67% and 72% respectively). 26 Q8. Does your company use one or more of these environmental management systems? EMAS (Environmental Management and Audit System); ISO 14001; ISO 14064 (greenhouse gases); ISO 16000 (energy management system); A national or regional environmental management system (M); Other (DO NOT READ OUT); None (DO NOT READ OUT) 53

FLASH EUROBAROMETER SMEs that say that they are going beyond the requirements of environmental legislation and it is a priority for their company are much more likely to say that using a national or regional environmental management system (18%) and ISO 14001 (23%). SMEs that fall under this category are also much more likely to be using at least one environmental management system (46%). Base: SMEs that are taking at least one resource efficiency action = 10,511 54

FLASH EUROBAROMETER The results of this question (for both waves) were reanalysed including only companies that use at least one environmental management system. As the chart below illustrates, amongst this group national or regional systems are the most commonly used (43%), followed by ISO 14001 (36%). Less than one in ten use EMAS, ISO 16000 (both 8%) or ISO 14064 (7%). One in five (19%) use another system. Amongst companies using a system, ISO 14001 is now more widely used compared to 2012 (+12 percentage points). During the same period the use of national or regional systems has declined 12 points. Base: SMEs that are taking at least one resource efficiency action and use at least one environmental management system = 2,618 SMEs in EU15 countries are more likely than their NMS13 counterparts to be using a national or regional environmental management system (46% vs. 30%). 55

FLASH EUROBAROMETER 2.4. Do policies help companies to become resource efficient? 2.4.1. General overview - Most EU SMEs use their own internal resources when trying to be more resource efficient In a new question for this wave, SMEs were asked what kind of support they relied on in their efforts to be more resource efficient 27. Six out of ten SMEs rely on their own financial resources (60%), while 53% rely on their own technical expertise. Just under one in five SMEs (19%) have external support. Base: SMEs that are taking at least one resource efficiency action = 10,511 27 Q12. Which type of support does your company rely on in its efforts to be more resource efficient? Its own financial resources; Its own technical expertise; External support; Other (DO NOT READ OUT) 56

FLASH EUROBAROMETER The larger the SME, the more likely they are to rely on their own technical expertise. Just over half of micro enterprises say this (51%), compared to 59% of those with 50-249 employees. The same pattern also applies for external support. Fewer than one in five (16%) micro enterprises rely on external support for their resource efficiency efforts, compared to 24% of SMEs with 10-49 employees and 35% of those with 50-249 employees. SMEs in the manufacturing sector are the most likely to rely on their own finances for their resource efficiency efforts. This is particularly the case compared to industry sector companies (64% vs. 57%). Manufacturing and industry sector SMEs are more likely than those in the services and retail sector to rely on their own technical expertise (60% and 57% vs. 48%-52%). The proportion of SMEs relying on external support only varies slightly across these sectors. The more actions a company is taking to become resource efficient, the more likely they are to be relying on each kind of support. For example 26% of companies taking many actions rely on external support, compared to 19% of those taking some actions, and 15% taking few actions. It is also worth noting companies that have the environment as a priority and go beyond their legislative requirements are the most likely to rely on their own technical expertise (65%), particularly compared to those that just comply (50%), or who have trouble meeting legislative requirements (48%). Base: SMEs that are taking at least one resource efficiency action = 10,511 57

FLASH EUROBAROMETER Country level results show SMEs in the EU and the US are similar, although those in the US are slightly more likely to say they rely on their own technical expertise (58% vs. 53%). At least half of the SMEs in all but two of the countries studied say they rely on their own financial resources when trying to be more resource efficient. The exceptions are SMEs in Italy (47%) and the Netherlands (49%). At the other end of the spectrum, 92% of Albanian, 91% of Croatian and 87% of Romanian SMEs say they rely on their own financial resources when trying to be more resource efficient. Rely on their own financial resources is also the most common answer in the majority EU countries (25 of 28). Croatian SMEs are much more likely than those in other countries to say they rely on their own technical expertise for support in their resource efficiency efforts (92%), followed at a distance by those in Estonia, Poland (both 63%), the UK, Czech Republic and Iceland (all 62%). In contrast less than one third of all SMEs in Albania (22%), Romania (25%), Turkey (26%) and Luxembourg (31%) say the same. Across the EU 19% of SMEs rely on external support for their resource efficiency efforts. However this proportion is notably higher for SMEs in Austria (32%), Germany (30%) and the Netherlands (29%). By comparison, just 2% of Romanian and 6% of Lithuanian SMEs rely on external support. 58

FLASH EUROBAROMETER Base: SMEs that are taking at least one resource efficiency action = 12,343 59

FLASH EUROBAROMETER - SMEs are much more likely to receive support from the private rather than the public sector for their resource efficiency efforts - SMEs that rely on external support were asked to be more specific about the nature of this support 28. Advice or non-financial assistance from private companies is the most common kind of external support (43%), followed by advice or non-financial assistance from business associations (36%) and public administration (22%). Just over one in five receive private funding (21%), while 19% receive public funding and 7% funding from friends or relatives. Overall 75% of these SMEs received private sector support, while 35% received support from the public sector. Base: SMEs that rely on external support for their efforts to become more resource efficient = 1,951 28 Q13. More precisely, which type of external support is it? Public funding (grants, guarantees or loans) (M); Private funding (from a bank, investment company or venture capital fund) (M); Funding from friends or relatives (M); Advice or other non-financial assistance from public administration; Advice or other non-financial assistance from private consulting and audit companies; Advice or other non-financial assistance from business associations; Other (DO NOT READ OUT). (M) indicates that the item modified from the last survey. As a result of these modifications and new filters, trend data is not available for this question 60

FLASH EUROBAROMETER Medium-sized enterprises are more likely than small and micro enterprises to rely on external support from public funding (27% vs. 18%-19%). They are also more likely to rely on advice or non-financial assistance from private consulting and audit companies. Six out of ten (60%) medium-sized enterprises rely on this kind of external support, compared to 50% of those with 10-49 employees and 35% of those with 1-9 employees. Generally speaking the medium-sized enterprises are the most likely to rely on some kind of both public (39% vs. 34%-35%) and private sector support (81% vs. 73%-77%). SMEs with 1-9 employees are more likely than larger companies to rely on funding from friends or family (10% vs. 3%-4%). SMEs in the manufacturing sector are more likely than those in other sectors to rely on external support from the public sector (45% vs. 32%-35%). This is particularly the case for public funding (28% vs. 16%-19%). Manufacturing SMEs are also more likely than those in the retail and services sector to rely on advice or non-financial assistance from public administration (28% vs. 19%-22%), business associations (40% vs. 33%-35%) and private companies (53% vs. 38%-40%). Industry and retail sector SMEs are the most likely to rely on funding from friends and relatives (10% and 9% respectively vs. 3%-5%). Although there are no notable differences in the proportion relying on external private sector support based on turnover, the same cannot be said for public sector support. In fact, SMEs whose turnover has decreased in the last two years are less likely to be relying on public sector support (27%) than those whose turnover has stayed the same (38%) or increased (41%). Base: SMEs that rely on external support for their efforts to become more resource efficient = 1,951 Due to low base sizes in a number of countries, more detailed country analysis is not available. 61

FLASH EUROBAROMETER 2.4.2. Does public support work? - More than half of SMEs that benefited from public sector support are satisfied with the level of support they receive - Companies that benefited from public sector support for their resource efficiency actions were asked how satisfied they were with the level of support they receive 29. More than half (55%) are satisfied, with 7% very satisfied and 48% fairly satisfied. Around four in ten (39%) are dissatisfied with the level of public support, although most of these are fairly dissatisfied (31%) rather than very dissatisfied (8%). Base: SMEs that rely on public support for their efforts to become more resource efficient = 691 29 Q14 Are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the level of public support for your resource efficiency actions? 62

FLASH EUROBAROMETER Medium-sized enterprises are the most likely to be fairly satisfied with the level of public support they receive for their resource efficiency actions (54% vs. 43%-48%). In terms of overall satisfaction, small enterprises (10-49 employees) are the least likely to be satisfied (51% vs. 56%-58%). Looking at the sector results, service sector SMEs are the most likely to be satisfied with the public support they receive (63%), followed by those in manufacturing (56%), industry (52%) and retail (47%). Base: SMEs that rely on public support for their efforts to become more resource efficient = 691 Country level analysis could not be performed due to low base sizes in a number of countries. 63

FLASH EUROBAROMETER 2.4.3. Supporting resource efficiency: where the focus should lie - Grants and subsidies are the most likely to help SMEs be more resource efficient - SMEs are most likely to say that grants and subsidies would help make their company more resource efficient (34%) 30. One quarter mention consultancy on improving resource efficiency (25%), while 22% would like advice on funding possibilities for resource efficiency investments. Just under one in five say that demonstrations of new resource efficiency processes or technology, or more cooperation between entrepreneurs for new waste reduction processes would most assist their company (both 19%). A case study database showing company benefits is mentioned by 16%, as is a self-assessment tool to gauge the company s resource efficiency compared to others. Base: All SMEs = 11,207 SMEs in EU15 countries are more likely than their NMS13 counterparts to say that a selfassessment tool to gauge the company s resource efficiency would most help their company to be more resource efficient (18% vs. 10%) 30 Q16. Which of the following would help your company the most to be more resource efficient? A tool to selfassess how resource efficient my company is with respect to others; Consultancy on how to improve resource efficiency in my company; Grants or subsidies; Advice on funding possibilities for resource efficiency investments; Demonstration of new technologies or processes to improve resource efficiency; Database with case studies that show the benefits of resource efficiency for companies; More cooperation between entrepreneurs for new processes in order to reuse waste; Other (DO NOT READ OUT); None (DO NOT READ OUT) 64

FLASH EUROBAROMETER An analysis of results by company characteristics shows that companies with at least 10 employees are more likely to think that almost all of these options would help increase resource efficiency in their company. The exception is the case of more cooperation between entrepreneurs, where there is no real difference based on company size. In particular: SMEs with 50-249 employees are more likely than small and micro enterprises to mention grants and subsidies (40% vs. 33%-35%), and demonstrations of new technologies or processes (27% vs. 18%-23%). Micro enterprises are less likely than larger small and medium-sized enterprises to mention a self-assessment tool (15% vs. 19%-22%), consultancy (24% vs. 30%- 31%) and a case study database (15% vs. 20%-21%). Results by sector also illustrate interesting differences: Manufacturing and industry SMEs are the most likely to mention grants or subsidies (40% and 37% vs. 32%-33%). Manufacturing companies are also more likely than those in other sectors to mention funding advice for resource efficiency investments (27% vs. 19%-22%). Industry SMEs are the most likely to say they would benefit from more cooperation between entrepreneurs for new waste reduction processes, particularly compared to services sector SMEs (24% vs. 16%). There is little difference between SMEs in different sectors in the proportion that say they would benefit from consultancy on how to improve resource efficiency, demonstrations of new technologies or processes, a self-assessment tool, and a database with case studies The more resource efficiency actions an SME has undertaken in the last two years, the more likely they are to say that each option would help them be more resource efficient. For example, 27% of companies taking many actions say that demonstration of new technologies or processes to improve resource efficiency would be most helpful, compared to 22% of those taking some actions, 17% of those taking few actions, and 9% of those taking no actions. The same pattern applies for each option. 65

FLASH EUROBAROMETER Base: All SMEs = 11,207 Once again country analysis highlights differences between SMEs in the EU and the US. Companies in the US are much more likely to say demonstration of new technologies or processes to improve resource efficiency would be most helpful (36% vs. 19%), as would a self-assessment tool (28% vs. 16%). SMEs in the US are also more likely to mention more cooperation between entrepreneurs for new processes in order to reuse waste (25% vs. 19%), and a case study database (21% vs. 16%). Overall the country level results show that for 23 EU countries grants or subsidies are considered to be the most helpful in improving recourse efficiency. This is particularly the case for SMEs in Croatia (58%), Slovenia (56%) and Greece (48%). Portuguese (21%), Finnish and Dutch (both 23%) SMEs are least likely to mention this option, along with those in Norway (21%) and Liechtenstein (12%). In two countries SMEs consultancy on how to improve resource efficiency is the most mentioned option: Sweden (31%) and Portugal (30%). SMEs in Spain (36%) and Croatia (32%) are also among the most likely to mention this kind of consultancy. This idea is much less popular with SMEs in Estonia (10%) and the UK (15%). Receiving advice on funding possibilities for resource efficiency investments is most likely to be mentioned by SMEs in the Former Yugoslav Republic of Macedonia (39%), Malta (34%), Croatia, Latvia, Luxembourg and Ireland (all 29%). It is least mentioned by SMEs in Liechtenstein (7%), Finland (8%), Bulgaria and Iceland (both 9%). 66

FLASH EUROBAROMETER As previously mentioned, SMEs in the US are more likely than those in the EU to say demonstration of new technologies or processes to improve resource efficiency would be most helpful. More than one third of US SMEs say this (36%), compared to 29% of those in Portugal and the Czech Republic, and 28% of those in Greece. Around one in ten SMEs in the Former Yugoslav Republic of Macedonia (9%), Slovenia (10%) and Serbia (12%) mention this option. SMEs in Finland are more likely to mention more cooperation between entrepreneurs for new processes to reuse waste and a self-assessment tool than they are any of the other options (both 28%). Portuguese SMEs are also among those most likely to mention cooperation between entrepreneurs (28%), along with 27% of Slovakian and 26% of Dutch SMEs. In contrast 9% of Estonian and 10% of Danish and Albanian SMEs mention this option. Along with those in Finland, SMEs in the US (28%), Belgium and the Netherlands (both 27%) are the most likely to mention a self-assessment tool to measure the resource efficiency of their company against others. Far fewer SMEs in Serbia (4%), Romania and Montenegro (both 5%), Hungary, Croatia and Estonia say this would be helpful (all 6%). A database with case studies is most likely to be considered helpful by SMEs in Ireland (28%), Spain (25%), Germany (23%) and Portugal (22%). In contrast, 5% of Macedonian and 6% of Cypriot and Albanian SMEs say the same. 67

FLASH EUROBAROMETER Base: All SMEs = 13,509 68

FLASH EUROBAROMETER 2.5. Identifying the barriers of applying for public tenders with environmental requirements - Only a small proportion of SMEs participate in green public procurement tenders Only a small proportion of EU SMEs have bid for a public procurement tender with environmental requirements (12%) 31. Just over one in twenty have bid successfully (7%), 3% have had an unsuccessful bid and a further 2% are waiting for an outcome. There has been little change in these proportions since the last wave in 2012 (11%). Base: All SMEs = 11,207 31 Q9. Did your company bid for a public procurement tender that included environmental requirements? Yes, successfully; Yes, unsuccessfully; Yes, but outcome is unknown; No 69

FLASH EUROBAROMETER The larger the SME, the more likely it is to have had a successful bid (19% of mediumsized vs. 5%-9% for micro and small enterprises). Furthermore the larger the SME, the more likely it is to have bid for a public tender with environmental requirements. Fewer than one in ten micro enterprises have made such a bid (9%) compared to 15% of small enterprises and 26% of medium-sized ones with 50-249 employees. Industry SMEs are more likely than those in any other sector to have bid for such a tender (23% vs. 8%-9%). They are also more likely to have been successful in their bid (15% vs. 5% for other sectors). SMEs that take at least some resource efficiency actions are more likely to have bid for such a tender than those that take no actions (13%-19% vs. 7%). Base: All SMEs = 11,207 70

FLASH EUROBAROMETER Sweden is the only country where at least one in five SMEs has bid for a public tender with environmental requirements (29%). French (18%), Finnish (17%) and Slovenian SMEs (16%) are the next most likely to have bid for such a tender. SMEs in Portugal (3%), Estonia (4%) and Greece (5%) are the least likely to have done so. There is no difference between SMEs in the EU and the US (both 12%). Base: All SMEs = 13,509 Analysis of the trend since the previous wave shows relatively small changes. In general terms SMEs in the EU are slightly more likely to say they have applied for a tender with these requirements, compared to those in 2012. This is particularly the case for SMEs in the Slovakia (+7 percentage points), Cyprus (+6 points) and Austria, France, Malta and Sweden (all +5 points). Turkish SMEs are also more likely to have bid for such a tender (+7 points). At the other end of the scale, SMEs in the Netherlands are less likely to have bid for a public tender with environmental requirements (-6 points), as are those in Liechtenstein (-9 points) and Norway (-8 points). SMEs in the Czech Republic, Austria and Slovenia are now more likely to have successfully applied for a public procurement tender with environmental requirements compared to 2012 (all +6 percentage points), while those in Greece are less likely to say they have had a successful bid (-5 points). Compared to 2012 SMEs in Sweden and Slovakia are more likely to say they have had an unsuccessful bid of this kind (both +5 points). 71

FLASH EUROBAROMETER Base: All SMEs = 13,509 72

FLASH EUROBAROMETER One in five (21%) companies that bid for a public tender with environmental requirements experienced difficulties, 77% did not 32. Base: SMEs that have bid for a public procurement tender with environmental requirements = 1,283 Small and micro enterprises are the most likely to have experienced difficulties with their bid (22%-24% vs. 17% of those with 50-249 employees). SMEs in the industry (26%) and services (21%) sectors are the most likely to have experienced difficulties bidding for a public procurement tender with environmental requirements. Base: SMEs that have bid for a public procurement tender with environmental requirements = 1,283 32 Q10A Did your company experience any difficulties when bidding for a public procurement tender that included environmental requirements? Yes, No. 73

FLASH EUROBAROMETER Due to low sample size no country level analysis was performed for this question. Amongst SMEs that experienced difficulties, too much paperwork to be submitted emerges as the most prominent (39%) 33. One in five (19%) cited costs, while 11% mentioned the technical tests of the environmental performance or functionalities of their products or services. Base: SMEs that experienced difficulties when bidding for a public procurement tender with environmental requirements = 275 Due to low sample size no analysis of company characteristics or country level data was performed. 33 Q11 What was the most prominent difficulty that you faced when bidding for a public procurement tender with environmental requirements? Costs; Technical tests of the environmental performance or functionalities of our products or services; Too much paperwork to be submitted 74

FLASH EUROBAROMETER SMEs that had not applied for a public procurement tender with environmental requirements were asked the reasons why 34. Most say it is because they have never been confronted with such a tender (55%). More than one in ten said they assumed the application would be too complicated so did not even try (14%), while 9% mention too much paperwork and 8% mention high costs. Just over one in twenty (6%) say the technical tests required were too complicated to obtain. Base: SMEs that did not bid for a public procurement tender with environmental requirements = 9,552 A review of company characteristics shows that micro and small enterprises are more likely to assume that the bid process is too complicated and therefore not even attempt to bid (12%-15% vs. 9%). However, the most common response across all company sizes is that they have never been confronted with a bid with environmental requirements (54%-58%). Industry sector SMEs are the most likely to say they have never been confronted with such a tender, particularly compared to those in the manufacturing sector (57% vs. 51%). Industry sector SMEs are also the most likely to say there was too much paperwork required for such a tender (14% vs. 6%-10%). 34 Q10b. Why did your company not apply for a public procurement tender that included environmental requirements? We did not even try to bid because we assumed it was too complicated; We have never been confronted with such a tender; The costs were too high; Too much paperwork to be submitted; Technical tests of the environmental performance or functionalities of our products or services were too complicated to obtain; Other (DO NOT READ OUT) 75

FLASH EUROBAROMETER Base: SMEs that did not bid for a public procurement tender with environmental requirements = 9,552 SMES in the US are more likely to mention each reason for not applying for a public procurement tender with environmental requirements compared to their EU counterparts. For example 29% of US SMEs mention too much paperwork, compared to 9% of those in the EU. The same pattern holds true for each other reason, apart from other. Across all countries studied SMES are most likely to say they have not applied for a public tender with environmental requirements because they have never been confronted with such a tender. At least three quarters of SMEs in Finland (83%), Norway (82%), the Netherlands (80%) and Sweden (77%) give this reason, compared to 30% of those in Slovenia and 32% in Croatia. In the EU, SMEs in Slovenia (28%), the Czech Republic and Poland (both 24%) are the most likely to say they have not applied for a public tender with environmental requirements because they assumed it would be too complicated. SMEs in Turkey (28%), Albania (27%) and the US (25%) are also amongst the most likely to give this reason for not applying for a tender. SMEs in Belgium (17%), Portugal and Slovakia (both 16%) are the most likely to say the costs for such a bid were too high, along with those in Albania (29%), Turkey (24%) and the US (20%). Belgian (25%) and Slovakian (22%) SMEs are also the most likely to mention too much paperwork. Belgian and Slovenian SMEs are the most likely to mention difficulty in obtaining technical tests (both 15%). 76

FLASH EUROBAROMETER Base: SMEs that did not bid for a public procurement tender with environmental requirements = 11,516 77

FLASH EUROBAROMETER III. GREEN PRODUCTS AND SERVICES AND SMES: REDUCING ENVIRONMENTAL RISK, MINIMISING POLLUTION AND THE USE OF RESOURCES This section of the report will look at SMEs already providing green products or services in more detail. Green products and services are those with a predominant function of reducing environmental risk and minimise pollution and resources. This may also include products with environmental features (e.g. organically produced, eco-labelled, with an important recycled content, eco-designed ). The types of products and services these companies offer will be discussed, as well as the proportion of turnover they represent. The length of time companies have been selling green products and services, as well as their main markets in terms of turnover will also be considered. SMEs incentives for providing green products and services and the role of policy in the green economy will be discussed, along with the share of green jobs in the SME sector. 78

FLASH EUROBAROMETER 3.1. Green markets: Profiles of SMEs offering green products or services 3.1.1. Profiles of SMEs offering green products or services - One quarter of SMEs offer green products or services Just over one quarter (26%) of SMEs in the EU offer green products of services, with a further 7% planning to do so in the next two years. However, the majority of SMEs do not offer green products or services, and have no plans to do so (59%). Overall the picture has not changed since 2012, when the results were very similar. Base: All SMEs = 11,207 The larger the SME, the more likely they are to offer green products or services. One third (33%) of SMEs with 50-249 employees offer green products and services, compared to 29% of those with 10-49 and 25% of those with 1-9 employees. SMEs with fewer than 50 employees are the least likely to be planning to offer green products or services in the next 2 years (67% and 64% vs. 59% for medium-sized enterprises). Industry sector SMEs are much more likely than those in other sectors to be offering green products or services. More than one third (37%) do this, compared to 28% of those in retail, 26% in manufacturing and 21% in the services sector. The majority of SMEs in the services (66%), manufacturing (61%) and retail (54%) sectors do not offer green products or services, and have no plans to do so. SMEs that do more than is required by environmental legislation (because it is a company priority) are the most likely to be selling green products or services particularly compared to those who have trouble complying (44% vs. 21%). Furthermore at least six out to ten companies who have trouble complying, or who comply but have 79

FLASH EUROBAROMETER no plans to go further have no plans to sell green products or services (60% and 66% respectively). The more actions a company has undertaken to be resource efficient, the more likely they are to be selling green products and services: 37% that have taken many actions sell these products/services, compared to 13% that have taken no actions. Conversely, those who have taken no actions in this area are the most likely to have no plans for selling green products or services (78%). Base: All SMEs = 11,207 SMEs in the US are more likely than their EU counterparts to be offering green products or services (34% vs. 26%). They are also more likely to be planning to offer such services or products in the next two years (12% vs. 7% for EU SMEs). SMEs in Austria are the most likely to say they offer green products or services (43%), followed by those in the Former Yugoslav Republic of Macedonia (40%), Liechtenstein (39%), Slovenia and Sweden (both 37%). Far fewer SMEs in Albania (9%), Hungary (10%) and Bulgaria (11%) say the same. Turkish (23%), Former Yugoslav Republic of Macedonian (21%), Romanian (16%) and Greek (15%) companies are the most likely to say they are planning to offer green products or services in the next two years. Just 1% of Estonian SMEs and 2% of those in Liechtenstein, Macedonia and Denmark say the same. 80

FLASH EUROBAROMETER Base: All SMEs = 13,509 However, the majority of SMEs in all but four EU countries are not offering green products or services, and have no plans to do so. This is particularly the case for SMEs in Hungary (82%), Estonia (74%) and Latvia (70%). A high proportion of SMEs in Albania (82%) and the Former Yugoslav Republic of Macedonia (80%) say the same. The exceptions are Romania, Portugal, Austria (all 49%) and the UK (46%). 81

FLASH EUROBAROMETER Base: All SMEs = 13,509 82

FLASH EUROBAROMETER Across the EU, SMEs in 17 countries are now more likely to be selling green products or services than they were in 2012. This is particularly the case for SMEs in Malta (+11 percentage points), Luxembourg (+9 points), Austria (+8 points) and Lithuania (+6 points). Across all countries SMEs in Montenegro (+16 points) and Liechtenstein (+15 points) are also notably more likely to be selling green products or services compared to the previous wave. In contrast, SMEs in Norway (-16 percentage points), Bulgaria (-10 points), Greece and Finland (both -8 points) are now less likely to be selling green products or services. In fact SMEs in Greece are now more likely to say that they have no plans to sell such products or services (+11 points), as are SMEs in Albania (+15 points), Norway (+14 points), Israel (+12 points), Macedonia (+11 points) and the US (+10 points). SMEs in Montenegro (+17 percentage points) and Turkey (+11 points) are the most likely to say that they plan to sell green products or services in the next two years. The largest increases an EU country is amongst SMEs in Croatia, Ireland and Malta (all +4 points). 83

FLASH EUROBAROMETER Base: All SMEs = 13,509 84

FLASH EUROBAROMETER - Half of the SMEs active in green markets offer products and services with environmental features SMEs active in the green markets were asked for more information about their product or service offerings 35. Just over half (51%) offer products or services with environmental features, such as eco-labelling, or organic production. More than one third (35%) offer recycled material, while 19% offer solid waste management and 17% offer products or services in the area of renewable energy. More than one in ten SMEs offer professional services related to the environment or air pollution control (both 15%), while 14% offer heat/energy saving audits, consulting and management. SMEs in 2013 are more likely to be offering products and services in the area of recycled material than they were in 2012 (+6 percentage points). They are also slightly more likely to be operating in the area of air pollution control (+3 points). However, SMEs are less likely to be offering products or services in the area of renewable energy, compared to the previous wave (-3 points). Base: SMEs that offer green products or services = 2,977 35 Q18 In which area do you offer your green services or produce green products? Recycled material; Renewable energy; Solid waste management; Heat/energy saving audits, consulting and management; Air pollution control; Environmentally - related professional services (Consultancy, R&D, contracting, engineering, data collection, analysis and assessment); Products and services with environmental features (e.g. organically produced, eco-labelled, with an important recycled content, eco-designed, etc ); Other (DO NOT READ OUT) 85

FLASH EUROBAROMETER SMEs in NMS13 countries are less likely than their EU15 counterparts to be offering products or services in the area of recycled material (24% vs. 37%). This result shows an increase of 6 percentage points for the EU15 countries where 31% of SMEs said that they offered green products or services in the area of recycled material. No such increase has taken place in the new member states. Within the EU just over one third (35%) of SMEs in the green market offer recycled material products or services, however in the US this figure is much higher, at 60%. SMEs in the green market in the US are also more likely than their EU counterparts to be offering products and services in the areas of heat/energy saving audits and consulting (29% vs. 14%), environmentally-related professional services (33% vs. 15%), air pollution control (21% vs. 15%), and products or services with environmental features (58% vs. 51%). Comparing areas by company size illustrates the point that medium-sized enterprises (50-249 employees) are the most likely to be offering products or services with environmental features (56% vs. 50%-51%), or in the area of renewable energy (22% vs. 16%-17%). In addition, the larger the company, the more likely they are to be offering products or services in the area of solid waste management: 18% of micro SMEs operate in this area, compared to 22% of those with 10-49 and 26% of those with 50-249 employees. SMEs in the retail sector are the most likely to be offering products or services with environmental features (59%), followed by those in the services (50%), manufacturing (47%) and industry sectors (44%). Along with industry sector SMEs, those in retail are also the most likely to be operating in the area of recycled material (38% and 37% vs. 30%-32%). Industry sector SMEs are the most likely to be offering products or services in the area of solid waste management (26% vs. 16%-18%) and renewable energy (31% vs. 11%- 14%). Along with services sector SMEs they are the most likely to be offering environmentally related professional services (services: 21%, industry: 18%) and heating/energy saving audits, consulting and management (industry: 21%, services: 17%). 86

FLASH EUROBAROMETER Base: SMEs that offer green products or services = 2,977 87

FLASH EUROBAROMETER Companies who sell to public administration or other companies are more likely than those who sell to consumers to be offering recycled materials (42% vs. 34%). These SMEs are also the least likely to be offering products or services with environmental features (32% vs. 54%-58%). Companies that report difficulties in complying with environmental legislation are more likely than those who comply to be offering green products or services in the area of solid waste management (33% vs. 14%-26%). SMEs taking many actions to become more resource efficient are more likely than those taking fewer actions to be offering products and services in the areas of recycled material (39% vs. 8%-28%), renewable energy (23% vs. 4%-14%), and solid waste management (27% vs. 5%-16%). Base: SMEs that offer green products or services = 2,977 Further country level analysis could not be performed due to low base sizes. 88

FLASH EUROBAROMETER - Construction, food and beverages, and electronic and mechanical machinery and equipment are the most commonly sold green products and services Just over one quarter of SMEs in the EU that offer services or products with environmental features do so in the construction area (26%) 36. Almost one quarter sell food and beverages (24%), while 22% sell electronic and mechanical machinery and equipment. One fifth of SMEs offer furniture, wood and paper products (20%) while 9% offer textiles, wearing apparel and leather products. SMEs are now much more likely to be offering construction materials or services with environmental features than they were in 2012 (+8 percentage points). There has been little change in the proportion of SMEs offering products or services with environmental features in the other areas. Base: SMEs that offer products or services with environmental features = 1,527 SMEs in EU15 countries are more likely than their NMS13 counterparts to be offering food and beverages (25% vs. 19%) and construction materials or services (27% vs. 22%). 36 Q19 What products or services with environmental features (e.g. organically produced, eco-labelled, with an important recycled content, eco-designed ) does your company offer? (Note for interviewers : It can be manufacturing or trading): Food and beverages; Construction; Textiles, wearing apparel and leather products; Furniture, wood and paper products; Electronic and mechanical machinery and equipment; Other (DO NOT READ OUT) 89

FLASH EUROBAROMETER In general there are few notable differences in the type of products or services offered by company size. However it is worth noting that the larger the company, the less likely it is to be offering furniture, wood and paper products. Almost one quarter (23%) of micro enterprises active in this area, compared to 17% of those with 10-49 employees, and 12% of those with 50-249 employees. There are more notable differences to be considered when the results are broken down by sector: Industry SMEs are much more likely to offer construction materials or services than those in other sectors (72% vs. 11%-17%) Services SMEs are the most likely to be offering food and beverages (37%), followed by those in retail (27%). They are the least likely to be offering electronic and mechanical machinery and equipment (15% vs. 23%-26%). Manufacturing SMEs are the most likely to offer furniture, wood and paper green products, particularly compared to SMEs in industry (29% vs. 12%). Along with retail SMEs, they are also more likely to be offering green textiles, wearing apparel and leather products (15% and 16% vs. 3%-4%). Companies that only sell to consumers are more likely than those who sell to other companies or public administration to have green food and beverage products (39% vs. 10%-26%). Companies that do not sell to consumers, on the other hand, are the most likely to be offering green textiles, wearing apparel and leather products (37% vs. 19%- 21%), green construction materials or services (30% vs. 22%-24%) or electronic and mechanical machinery and equipment (29% vs. 14%-22%). Base: SMEs that offer products or services with environmental features = 1,527 Country level analysis could not be performed due to low base sizes. 90

FLASH EUROBAROMETER - For most SMEs offering them, green products or services represented 30% or less of their turnover SMEs that offer green products and services are most likely to report they represent 30% or less of their turnover (60%). In fact for 34% these green products or services represent 1-5% of their annual turnover of their annual turnover. It is worth noting that the proportion of SMEs in this category who make at least 75% of their turnover from selling green products or services is similar to the proportion who make 6-10% or 11-30% (16% vs. 14% and 12% respectively). The trend from the last survey shows that turnover attributed to green products and services has declined, with more companies now saying 1-5% of their annual turnover comes from green products or services (+4 percentage points). Base: SMEs that offer green products or services = 2,977 91

FLASH EUROBAROMETER In the previous wave there was a clear link between the size of the company and the turnover linked to green products and services. This is less evident in the current wave. Although smaller SMEs (49 employees or less) are the most likely to report 1-5% of turnover from green products or services (34% and 35% vs. 29% for medium-sized enterprises), this is the only area where there is a clear pattern. There is little difference based on company size for higher turnover proportions. There is more variation when comparing sectors. Almost one quarter of manufacturing SMEs derive more than 75% of their turnover from green products or services (23% vs. 13%-17%). Retail and services SMEs are most likely to generate up to 10% of turnover from the sale of green products or services (51% and 54% respectively). Base: SMEs that offer green products or services = 2,977 US-based SMEs selling green products or services are more likely than their EU counterparts to say that 10% or less of their turnover is generated by these items (62% vs. 48%). In fact almost three in ten EU SMEs say at least 31% of annual turnover is generated by green products and services (29%), compared to 18% of those in the US. Further country level analysis could not be performed due to low base sizes. 92

FLASH EUROBAROMETER - Most SMEs have been selling green products of services for more than three years SMEs that sell green products or services are most likely to have been doing so for at least three years (69%) 37. Almost one quarter has been selling these products or services for between one and three years (23%), while 6% have been doing so for the last 12 months. Compared to the previous wave, SMEs have been selling green products and services for longer, with an eight percentage point increase in the proportion selling for more than three years, a six point decrease in those selling for one to three years, and a two point decrease in those selling for 12 months. Base: SMEs that offer green products or services = 2,977 37 Q21 For how long has your company been selling green products or services? For the last 12 months; 1-3 years; More than 3 years 93

FLASH EUROBAROMETER The larger the company, the longer it has been selling green products or services. Just over three quarters of SMEs with 50-249 employees have been selling these products or services for more than three years (76%) compared to 67% of micro enterprises. Medium-sized enterprises are also the least likely to have been selling green products or services for less than three years. Manufacturing SMEs are the most likely to have been selling green products or services for more than three years (73%), particularly compared to services and industry SMEs (66% and 67% respectively). Service sector SMEs are the most likely to have been selling green products or services for one to three years (27%). SMEs that sell to other companies and/or public administration are more likely than those that sell to consumers to have been selling green products or services for more than three years (84% vs. 64%-70%). Base: SMEs that offer green products or services = 2,977 SMEs in the EU have been selling green products or services for longer than their US counterparts. Almost seven out of ten (69%) EU SMEs have been selling these products or services for more than three years, compared to 57% of those in the US. At the other end, 12% of US SMEs have been selling these products for the last 12 months compared to only 6% in the EU. Further country level analysis could not be performed due to low base sizes. 94

FLASH EUROBAROMETER 3.1.2. Where do SMEs sell their green products and services? - The national market is the main market for the majority of SMEs selling green products or services At least nine out of ten SMEs selling green products or services say their own country is their main market in terms of annual turnover (91%) 38. Almost one in five (19%) say their main market is the EU and /or Iceland, Lichtenstein, Norway and Switzerland. Less than one in twenty have their main market in another area of Europe (3%), while 15% say their main market in outside of Europe. Base: SMEs that offer green products or services = 2,977 38 Q23 In terms of turnover over the past 2 years, what were the main markets (countries/ geographical regions) for your green products or services? 95

FLASH EUROBAROMETER When regrouping all of the countries and regions, we find that only 7% of SMEs say that their main market is outside of the EU and countries that are part of the European Free Trade Agreement (EFTA). Additionally, from the SMEs that export to another EU country, one quarter (24%) also export to country outside of the EU 39. Base: SMEs that offer green products or services = 2,977 39 Out of the 2977 SMEs that were asked this question, 552 said that their main market was in the EU whereas 132 SMEs said that their markets were in the EU and in another country. 96

FLASH EUROBAROMETER SMEs with 50-249 employees are the least likely to say their main markets terms of turnover is their national market (83% vs. 91%). However, they are much more likely than micro and small enterprises to say their main market is in the broager region of the EU plus Iceland, Liechtenstein, Norway and Switzerland (31% vs. 17%-19%). Industry and retail SMEs are the most likely to say their national market is their main market in terms of turnover (95% and 92% respectively). SMEs in the manufacturing and services sector are the most likely to be selling to the EU plus Iceland, Liechtenstein, Norway and Switzerland (31% and 23% respectively). Base: SMEs that offer green products or services = 2,977 40 Country level analysis shows that SMEs in the US are even more likely than those in the EU to say their national market is their main market (99% vs. 91%) Further country level analysis could not be performed due to low base sizes. 40 This table only includes the results for items for which 2% or more of EU SMEs said that it was one of their main markets 97

FLASH EUROBAROMETER 3.2. Why do SMEs offer green products or services? - Customer demand is the most common driver behind SMEs offering green products or services - SMEs are most likely to be offering green products or services due to customer demand (50%) 41. One third offer them as a result of the company s core values (33%), while 31% do so because of the company s image. One quarter offer green products or services to create a competitive advantage or business opportunity, whilst 23% do so to comply with national, regional or local laws. At least one in ten (14%) are trying to catch up with their main competitors, 5% mention tax incentives and 4% mention subsidies or public support. There have been few changes since the previous wave in 2012. SMEs selling green products or services are now more likely to mention catching up with competitors (+4 percentage points) and customer demand (+2 points). They are less likely to mention creating a competitive advantage (-2 points). Base: SMEs that offer green products or services = 2,977 41 Q22A What are the main reasons why your company offers green products or services? Demand from customers; Company's image; Subsidies / public support; Tax incentive; Company's core values; Creation of a competitive advantage/ business opportunity; Catching up with main competitors; Compliance with national, regional or local laws; Other (DO NOT READ OUT) 98

FLASH EUROBAROMETER The larger the SME, the more likely they are to be selling green products or services in response to customer demand: 47% of micro enterprises give this reason, compared to 61% of those with 50-249 employees. Medium-sized enterprises are the most likely to say selling green products or services is a result of the company s core values (39% vs. 30%-34%). SMEs with at least 10 employees are more likely to be creating a competitive advantage (29%-30% vs. 23%). SMEs in the services sector are the least likely to say they sell green products or services as a result of customer demand (44% vs. 51%-55%) or to create a competitive advantage (21% vs. 25%-29%). They are, however, the most likely to say that selling green products or services is in line with the company s core values (41% vs. 29%-31%) or is in order to comply with laws (29% vs. 17%-24%). Base: SMEs that offer green products or services = 2,977 SMEs in the EU are more likely than their US counterparts to be selling green products or services as a result of customer demand (50% vs. 38%). US SMEs, on the other hand, are more likely to be doing so as a result of the company s core values (47% vs. 33%), or in order to create a competitive advantage (36% vs. 25%). Since 2012 there has been little change at an EU level in the proportion of SMES mentioning each of the top five reasons for offering green products or services. This contrasts with the US, where SMEs are now more likely to mention company image (+11 percentage points) and much less likely to mention customer demand (-18 points). Further country level analysis could not be performed due to low base sizes. 99

FLASH EUROBAROMETER - Insufficient customer demand is the main reason companies do not offer green products of services One quarter of companies not offering green products or services say this is due to insufficient customer demand (25%) 42. At least one in five say that green products or services do not fit or are not important for their company s image (22%) while 20% say this about the company s core values. Just under one in five (17%) say green products or services would not create a competitive advantage, and 12% say these things are not relevant in catching up to competitors. Around one in ten cite insufficient public support (11%) or the fact that selling these products or services is not necessary for compliance with laws (8%). Compared to the previous wave, SMEs not selling green products or services are slightly more likely to say this is because it is not relevant in terms of catching up with competitors (+2 points). However, they are less likely to say that operating in the green market does not fit with / is not important to their company image (-3 points). Base: SMEs that do not offer green products or services = 7,341 42 Q22B What are the main reasons why your company is not offering green products or services? Insufficient demand from customers; Does not fit with or is not important for your company's image; Insufficient public support (financial subsidies, tax incentives, etc.); It is not important to or in line with your company's core values; It does not create a competitive advantage or additional business opportunities; It is not relevant in terms of catching up with main competitors; It is not relevant in terms of compliance with national, regional or local laws; Other (DO NOT READ OUT) 100

FLASH EUROBAROMETER Highlights from the analysis by company characteristics include: SMEs with 50-249 employees are the least likely to say selling green products or services is not important to or in line with the company s core values (14% vs. 19%-21%). SMEs with at least 10 employees are the most likely to say that green products or services do not create a competitive advantage (20% and 18% vs. 15%) or that selling green products or services is not relevant for catching up with competitors (16% and 14% vs. 11%). Services sector SMEs are least likely to mention a lack of demand from customers (22% vs. 26%-30%). However along with retail SMEs they are the most likely to say green products or services do not fit with / are not important to the company s image (23% vs. 18%-19%). Industry SMEs are most likely to say green products or services are not in line with or important to the company s core values (24% vs. 18%-20%), or that they are not relevant for adherence to laws (12% vs. 7%-8%). Industry SMEs are, however, the least likely to mention green products and services not creating a competitive advantage (12% vs. 17%-18%), and not helping to catch up with competitors (9% vs. 11%-14%). Base: SMEs that do not offer green products or services = 7,341 101

FLASH EUROBAROMETER As discussed in a previous section, SMEs in the EU are more likely than their US counterparts to say they do not sell green products or services (66% vs. 61%). The reasons they give for not being involved in the green market are also different. SMEs in the EU are more likely to say they do not sell green products or services because it does not fit with or is not important for their company image (22% vs. 16% in the US). However, SMEs in the US are much more likely to say that selling green products or services is not relevant for catching up with competitors (34% vs. 12%) and that it is not relevant for legal compliance (25% vs. 8%). SMEs in the US are also more likely to say they do not sell green products or services due to insufficient customer demand (32% vs. 25%), because they do not create a competitive advantage (24% vs. 17%) or because there is insufficient public support (16% vs. 11%). National results show a degree of diversity between countries. Within the EU SMEs in the Netherlands and Sweden are the most likely to say they do not sell green products or services due to a lack of customer demand (both 34%), followed by those in Belgium and the UK (both 32%). More than four in ten Turkish SMEs also give this reason (43%). Lack of customer demand is less likely to be a reason for SMEs in Malta and Hungary (both 8%). At least half of SMEs in Cyprus and Croatia not selling in the green market say this is because it is not important for or fit with their company image (56% and 51% respectively), with 47% of Portuguese and 45% of Hungarian SMEs saying the same. At the other end of the spectrum 5% of Estonian and 6% of Finnish SMEs give this reason. German and Belgian SMEs are the most likely to say selling green products or services is not in line with or important to their company s core values (42% and 31% respectively). This reason is also widely mentioned by SMEs in the Former Yugoslav Republic of Macedonia (53%), but not by SMEs in Estonia and Liechtenstein (both 7%). At least one quarter of SMEs in Finland (36%), Belgium (26%) and Germany (25%) say they do not sell green products or services because it does not create a competitive advantage or additional business opportunity. Only 3% of SMEs in Albania and Cyprus say the same. SMEs in Finland (25%), Denmark (24%), the Netherlands and Ireland (both 21%) are the most likely to say that selling green products or services would not be relevant in terms of catching up with competitors. Far fewer SMEs in Cyprus (1%), Croatia and Austria (both 2%) give this reason. Turkish (27%), Polish (25%) and Greek (22%) SMEs are the most likely to say they do not sell green products or services due to insufficient public support. In fact at least one in ten SMEs in 13 EU countries give this reason. In contrast just 1% of Danish and 2% of Swedish SMEs give this reason. SMEs in the US (25%), Israel (20%), the UK (18%), Malta (17%) and Spain (16%) are the most likely to say they do not sell in the green market because it is not required for compliance with national, regional or local laws. No Albanian SMEs, and only 1% of Bulgarian, Estonian and Austrian SMEs say the same. 102

FLASH EUROBAROMETER Base: SMEs that do not offer green products or services = 9,018 103

FLASH EUROBAROMETER The chart below shows the trend since the previous wave for the four most mentioned reasons for not selling green products or services. At an overall EU level there has been little notable change, although SMEs are slightly less likely to say that selling green products or services does not fit / is not important for the company image (-3 percentage points). SMEs in the US, however, are more likely to mention that green products or services are not in line with or important to the company s core values (+8 points). On the other hand they are less likely to mention green products or services are not in line with or important to the company s image (-11 points) or that these products or services do not create a competitive advantage (-5 points). Highlights from the country level trend analysis include: SMEs in Ireland are now more likely to mention each of these four reasons for not selling in the green market. SMEs in Montenegro (+19 points), Ireland (+15 points), Portugal (+13 points), Belgium (+12 points) and Greece (+10 points) are now much more likely to mention insufficient customer demand. In contrast those in Slovakia (-18 points), the Former Yugoslav Republic of Macedonia (-14 points), Hungary and Israel (both -11 points) are amongst those less likely to mention this reason. SMEs in Cyprus, Croatia (both +21 points) and Liechtenstein (+17 points) are more likely to say selling green products or services does not fit the company image. SMEs in Estonia (-30 points), Portugal (-14 points), Serbia (-13 points) and Luxembourg (-12 points) are now much less likely to give this reason than they were in 2012. The fact that selling green products or services is not in line with the company core values is now more likely to be given as a reason by SMEs in the Former Yugoslav Republic of Macedonia (+34 points), Israel (+12 points) and Bulgaria (+11 points). However it is less likely to be mentioned by SMEs in Estonia (-28 points), Liechtenstein (-18 points), Austria (-12 points), Serbia (-11 points), Romania and Slovenia (both -10 points). SMEs in the Former Yugoslav Republic of Macedonia (+16 points), Liechtenstein, Ireland (both +12 points) and Belgium (+11 points) are now more likely to mention that selling green products or services does not create a competitive advantage. On the other hand SMEs in Slovakia (-14 points), Norway (-10 points) and Bulgaria (-8 points) are less likely to mention this reason. 104

FLASH EUROBAROMETER Base: SMEs that do not offer green products or services = 9,018 105

FLASH EUROBAROMETER 3.3. Do policies help SMEs to offer green products or services? 3.3.1. General overview - Most SMEs selling green products or services rely on internal support - Most SMEs that sell green products or services rely on their own financial resources (58%) and/or technical expertise (55%) for production 43. Just over one in five (22%) rely on external support. Base: SMEs that offer green products or services = 2,977 As this is a new question no trend data is available. 43 Q24 What support does your company rely on for the production of its green products or services? Its own financial resources; Its own technical expertise; External support; Other (DO NOT READ OUT) 106

FLASH EUROBAROMETER Analysis of company characteristics shows: Medium-sized enterprises are the most likely to rely on their own technical expertise (64% vs. 54%), or on external support (30% vs. 20%-26%). Small enterprises are the least likely to rely on their own financial resources (55% vs. 58%-59%). SMEs in retail are much less likely than those in other sectors to rely on their own technical expertise (44% vs. 58%-63%). Industry SMEs are less likely than those in retail and services to rely on external support (19% vs. 23% and 24% respectively). Industry SMEs are also the most likely to rely on their own financial resources (63% vs. 55%-57%). Base: SMEs that offer green products or services = 2,977 Other characteristics include: Companies that only deal with consumers are less likely than those who serve other companies and public administration to use their own technical expertise (47% vs. 58%-59%). Companies that take many or some resource efficiency actions are more likely than those who take few or none to use their own technical expertise (60% and 56% vs. 49% and 45% respectively). SMEs that are unsatisfied with the return on their resource efficiency investments are more likely to use their own technical expertise (62% vs. 55%) and less likely to use external support (17% vs. 23%) compared to SMEs that are satisfied. 107

FLASH EUROBAROMETER Companies that use each kind of support for their resource efficiency actions are also likely to use similar sources of support for the production of green products or services. For example 72% of SMEs that use internal financial resources for efficiency actions also use internal financial resources for production of their green products or services. Base: SMEs that offer green products or services = 2,977 Country comparisons show that SMEs in the EU are more likely than those in the US to rely on their own technical expertise in the production for their green products or services (55% vs. 48%). SMEs in the US, on the other hand, are more likely than their EU counterparts to rely on external support (42% vs. 22%). Further country level analysis could not be performed due to low base sizes. 108

FLASH EUROBAROMETER - SMEs who rely on external support are most likely to get this in the form of non-financial assistance More than one third of SMEs who rely on external support for production of green products or services receive advice or non-financial support from private companies (36%) 44. Just over three in ten receive advice or non-financial assistance from business associations (31%) while 18% receive this kind of assistance from public administration. External support from private funding is received by 18%, while 14% receive public funding and 6% receive funding from friends or relatives. As several response options have been modified since the previous wave, no trend data is available. Base: SMEs that rely on external support for the production of their green products or services = 650 SMEs in EU15 countries are more likely than their NMS13 counterparts to get advice or non-financial assistance from private consulting or audit firms (38% vs. 27%), or from business associations (33% vs. 18%). 44 Q25 Which type of external support does your company get for the production of its green products or services? Public funding (grants, guarantees or loans) (M); Private funding (from a bank, investment company or venture capital fund) (M); Funding from friends or relatives (M); Advice or other non-financial assistance from public administration; Advice or other non-financial assistance from private consulting and audit companies; Advice or other non-financial assistance from business associations; Other (DO NOT READ OUT) 109

FLASH EUROBAROMETER Analysis of company characteristic shows that the larger the SME, the more likely they are to rely on advice or non-financial support from private firms: 44% of those with 50-249 employees get this kind of support, compared to 39% of small and 34% of micro enterprises. Medium-sized enterprises are also the most likely to get public funding (32% vs. 9%-13%), or advice or non-financial assistance from business associations (37% vs. 26%-31%) or public administration (25% vs. 16%-22%). Micro enterprises are the most likely to get funding from friends or relatives (8% vs. 3%-4%). SMEs in the service sector are the most likely to get support in the form of advice or non-financial assistance from private companies (44% vs. 28%-36%) or from public administration (26% vs. 13%-17%). They are also more likely than SMEs in the other sectors to receive private funding (23% vs. 15%-18%), public funding (18% vs. 10%- 15%) or funding from friends or relatives (10% vs. 2%-6%). Base: SMEs that rely on external support for the production of their green products or services = 650 Country level analysis could not be performed due to low sample sizes. 110

FLASH EUROBAROMETER 3.3.2. Does public support work? - At least half of the SMEs who receive public support are satisfied More than six in ten SMEs who receive public support (either funding or advice) express satisfaction with the level of support for their green products or services (62%). In fact one in ten are very satisfied (10%) 45. Almost three in ten are dissatisfied (29%), with 21% fairly dissatisfied and 8% very dissatisfied. There has been little change in overall satisfaction since the last wave in 2012, although SMEs are now more likely to be very satisfied (+3 percentage points) rather than fairly satisfied (-3 points). They are also less likely to be dissatisfied (-5 points), but more likely to be unable to answer the question (don t know: +5 points). Base: SMEs that rely on public support for the production of their green products or services = 172 SMEs in EU15 countries are more likely than their NMS13 countries to be satisfied with the level of public report received for their green products or services (64% vs. 56%). However the comparison between Eurozone and non-eurozone countries is more striking. Almost three quarters (73%) of SMEs outside the Eurozone are satisfied with the level of public funding received, compared to 57% of those in the Eurozone. Due to low base size, analysis based on company characteristics and national level analysis could not be performed. 45 Q26. Are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the level of public support for your green products or services? Very satisfied; Fairly satisfied; Fairly dissatisfied; Very dissatisfied; 111

FLASH EUROBAROMETER 3.3.3. Encouraging new green products and services: where the focus should lie - Financial incentives would be the most helpful in expanding green product or service offerings - Companies that sell green products or services were asked the kind of support that would be most helpful to them to expand their green offering 46. Almost half (46%) mention financial incentives for new product, services or production process development. Financial incentives are much more likely to be mentioned than assistance with identifying potential markets or customers (27%), technical support or consultancy for new product, services or production process development (22%) or consultancy for marketing or distribution (19%). There have only been minor changes since the last wave in 2012. SMEs selling green products or services are now slightly less likely to mention financial incentives (-3 percentage points), but more likely to mention consultancy services for marketing or distribution (+3 points). Base: SMEs that offer green products or services = 2,977 46 Q27A What type of support would help you the most to expand your range of green products or services? Financial incentives for developing products, services or new production processes; Assistance with identifying potential markets or customers (M); Technical support and consultancy for the development of products, services and production processes (M); Consultancy services for marketing or distribution; Other (DO NOT READ OUT); None (DO NOT READ OUT) 112

FLASH EUROBAROMETER Comparison of company characteristics highlights the following noteworthy differences: Medium-sized enterprises are the most likely to mention financial incentives (50% vs. 45%-46%). SMEs with at least 10 employees are more likely than micro enterprises to mention assistance with identifying potential markets or customers (30% vs. 26%) or technical support or consultancy for product or process development (26% and 25% vs. 21%). Industry sector SMEs are the least likely to mention assistance identifying markets or customers (22% vs. 27%-30%), but the most likely to mention technical support or consultancy for product, service or production process development (28% vs. 19%-21%). Base: SMEs that offer green products or services = 2,977 Other characteristics include: Companies that sell to consumers are more likely than those who do not to mention assistance with identifying potential markets or customers (26% and 31% vs. 20%) and consultancy services for marketing and distribution (18% and 21% vs. 9%). Companies that do not sell to consumers are the most likely to mention financial incentives for product, service or production process development (52% vs. 44%- 46%). Companies that currently receive public support for their green products or services are more likely to mention financial incentives (53% vs. 43% of those receiving private sector support). 113

FLASH EUROBAROMETER Companies that currently undertake at least a few resource efficiency actions are more likely to mention financial incentives (48%-46% vs. 30%) and technical support and consultancy (28%-20% vs. 13%) compared to SMEs who currently take no resource efficiency actions. Companies that are dissatisfied with the return on investment from their resource efficiency actions are more likely to mention financial incentives, and less likely to mention each other kind of support compared to those that are satisfied. Base: SMEs that offer green products or services = 2,977 Cross-country comparison once again highlights the differences between SMEs in the US and the EU that offer green products or services. EU SMEs are more likely to mention financial incentives (46% vs. 42%), while those in the US are more likely to mention assistance identifying markets or customers (39% vs. 27%), technical support (29% vs. 22%) or marketing or distribution consultancy (24% vs. 19%). Comparison with the results from the previous wave shows no major changes. There has been a slight decrease in the proportion of SMEs mentioning financial assistance (-3 percentage points) and a 3 point increase in those mentioning marketing or distribution consultancy. In contrast there have been large changes for SMEs in the US. They are now much less likely to mention assistance identifying markets or customers (-15 points) but more likely to mention technical support and consultancy (+20 points) or marketing or distribution consultancy (+13 points). Further country level analysis could not be performed due to low base sizes. 114

FLASH EUROBAROMETER Companies that do not currently offer green products or services were asked what kind of support would most help them launch a range of green products or services 47. Financial incentives for developing new products, services or production processes are the most mentioned kind of support (29%), followed by assistance identifying potential customers or markets (17%), technical support and consultancy for developing new products, services or production processes (16%) and marketing or distribution consultancy (12%). However, more than one third (37%) said none of these options would help. There have only been slight changes since the previous wave, with SMEs less likely to mention financial incentives (-2 percentage points), and more likely to mention technical support or marketing or distribution consultancy (both +2 points). SMEs are also more likely to mention none (+5 points). Base: SMEs that do not offer green products or services = 7,341 47 Q27B What type of support would help you the most to launch your range of green products or services? Financial incentives for developing products, services or new production processes; Assistance with identifying potential markets or customers (M); Technical support and consultancy for the development of products, services and production processes (M); Consultancy services for marketing or distribution; Other (DO NOT READ OUT); None (DO NOT READ OUT) 115

FLASH EUROBAROMETER The following differences based on company characteristics are worth highlighting: The larger the SME, the more likely they are to mention financial incentives. 28% of micro enterprises mention this kind of support, compared to 33% of SMEs with 50-249 employees. The smaller the SME, the more likely they are to say that none of the forms of assistance would help them launch their own green products or services (micro enterprises: 39%, medium-sized enterprises: 30%). Service sector SMEs are the least likely to mention each kind of support. This is particularly the case for financial incentives (26% vs. 29%-33%) and assistance identifying potential markets or customers (14% vs. 18%-20%). They are also the most likely to say that none of these forms of support would help them (43% vs. 31%-34%) Along with service SMEs, those in retail are least likely to mention technical support and consultancy (12% and 14% vs. 20%-25%). Base: SMEs that do not offer green products or services = 7,341 Other characteristics include: Companies that sell to consumers are more likely than those who do not to mention financial incentives (30% and 29% vs. 24%) and technical support and consultancy (18% and 17% vs. 8%). Companies that are planning to offer green products or services are more likely to mention each form of assistance compared to those with no plans to do so. For example 27% of those planning to offer green products or services mention marketing or distribution consultancy, compared to 11% of SME with no plans. Four in ten (41%) SMEs with no plans to introduce green products or services say none of these forms of assistance would be helpful, compared to just 6% of SMEs with these plans. 116

FLASH EUROBAROMETER Companies that currently undertake at least a few resource efficiency actions are more likely to mention each form of support compared to SMEs who currently take no resource efficiency actions. For example 29%-36% of those taking resource efficiency actions mention financial incentives, compared to 17% of those currently taking no action. In fact 58% of those taking no action say that none of these forms of support would assist them launch their own green products or services. Base: SMEs that do not offer green products or services = 7,341 SMEs in all but two EU countries are most likely to say that financial incentives would help them the most to launch their own green products or services. Companies in Greece (48%) are the most likely to say this, followed by those in Poland (43%), Bulgaria, Croatia and the UK (all 38%). Across all countries SMEs in Albania (63%) and Montenegro (51%) are also very likely to mention financial incentives. In contrast 7% of Dutch SMEs and 10% of those in Liechtenstein mention this kind of support. SMEs in Ireland and the Netherlands are most likely to mention assistance in identifying potential markets or customers (31% and 17% respectively). This form of support is also mentioned by 35% of Turkish, 28% of US, and 27% of Spanish SMEs - but by only 7% of those in Cyprus. As well as financial assistance, SMEs in Greece are also the most likely in the EU to mention technical support and consultancy for development of products, services or processes (27%), or consultancy services for marketing or distribution (24%). Technical support and consultancy is widely mentioned by SMEs in Portugal (24%), the Former Yugoslav Republic of Macedonia, Poland (both 23%), Belgium, Croatia and Spain (all 22%). In contrast just 6% of Cypriot and 7% of Luxembourgish SMEs mention this kind of assistance as being helpful. 117

FLASH EUROBAROMETER In addition to Greek SMEs, those in Turkey (26%), Former Yugoslav Republic of Macedonia (20%), Montenegro, Portugal and Bulgaria (all 19%) are the most likely to mention marketing or distribution consultancy SMEs in Liechtenstein (2%), Albania (4%) and Serbia (5%) the least likely. Base: SMEs that do not offer green products or services = 9,018 118

FLASH EUROBAROMETER There have only been minor changes at EU level (+/- one or two percentage points) since the last wave in 2012, but once again the changes amongst US SMEs are larger. They are now notably more likely to mention each option except financial incentives, where there has been a nine percentage point decrease. In most countries fewer SMEs now mention financial incentives compared to 2012. In the EU this is particularly the case in Latvia (-17 points), Slovenia (-15 points), the Czech Republic and the Netherlands (both -13 points), although there have been even larger shifts amongst SMEs in non-eu countries (e.g. Serbia -42 points, Montenegro -28 points). Albania (+15 points), Greece (+10 points) and Denmark (+9 points) are the only countries where there has been a notable increase in SMEs mentioning financial incentives. SMEs in Ireland, Albania (both +21 points), Luxembourg and Montenegro (both +13 points) are all much more likely to mention assistance in identifying potential markets or customers compared to 2012. The reverse is true for SMEs in Slovenia (-14 points), Bulgaria and Latvia (both -8 points). Greek (+16 points) and Montenegrin SMEs (+12 points) are more likely to mention technical support and consultancy than they were in 2012, while those in Luxembourg (- 13 points) and Albania (-12 points) are less likely to do so. SMEs in the US, Greece (both +11) and Ireland (+10) are now more likely to mention marketing or distribution consultancy. SMEs in Albania are much less likely to do so (-18 points). 119

FLASH EUROBAROMETER Base: SMEs that do not offer green products or services = 9,018 120

FLASH EUROBAROMETER 3.4. Green employment in the SME sector A green job is one that directly works with information, technologies, or materials that preserves or restores environmental quality. This requires specialized skills, knowledge, training, or experience. - Four out of ten SMEs have at least one full time employee working in a green job - SMEs were asked the exact amount of employees they had working in green jobs and for the sake of analysis, these results were regrouped. Two averages (using the mean) were calculated per country: one average taking into account all of the SMEs in the sample and one average calculated only on the SMEs that have at least one employee working in a green job. A slight majority of SMEs have no full time employees working in green jobs at least some of the time (52%) 48. Just over one third (35%) have 1-5 full time employees in green roles, while 6% have 6 or more. Overall at least four in ten have at least one full time employee working in a green job (42%). The proportion of SMEs employing at least one full time person in a green job has increased by five percentage points since the last wave, while the proportion of companies employing 1-5 has increased by three points. Base: All SMEs = 11,207 48 Q28 In your company, how many of your full time employees, including yourself, work in green jobs some or all of the time? 121

FLASH EUROBAROMETER The larger the company, the more likely it is to have at least one full time employee in a green job. More than half of medium-sized enterprises have at least one green employee (57%), compared to 40% of micro enterprises. Furthermore, the larger the company, the more green employees it is likely to have. Medium-sized enterprises have on average 11.8 green employees, while micro enterprises have an average of 1. Industry SMEs are the most likely to have at least one green employee (52%), followed by those in manufacturing (47%), retail (41%) and services (37%). However manufacturing SMEs have, on average, more green employees than those in industry (3.9 vs. 2.8). Interestingly having at least one green employee is not necessarily related to compliance with environmental legislation. For example 51% of companies that have trouble complying have at least one green employee, compared with 35% of those that comply but go no further. In addition, the more resource efficiency actions a company is undertaking, the more likely it is to have at least one full time employee in a green job: 54% of those taking many actions have at least one green employee, compared to 16% of those taking no actions The same pattern applies for those planning to take additional resource efficiency actions. SMEs that have bid for a public procurement tender with environmental requirements are more likely to have at least one green employee than those who have not bid (48%-60% vs. 40%). However having green employees does not guarantee success: 57% of companies with an unsuccessful bid have at least one green employee, compared to 60% of those whose bid was successful. It is perhaps not surprising that companies that offer green products or services are the most likely to have at least one green employee (74%) followed by those that are planning to offer such products or services (42%). In comparison 29% of companies with no plans to offer green products or services have at least one employee in a green job. SMEs offering green products or services also have the highest average number of green employees (4.6 vs. 1.1-2.0). 122

FLASH EUROBAROMETER Base: All SMEs = 11,207 123

FLASH EUROBAROMETER The map below illustrates the proportion of EU SMEs in each country that have at least one full time employee in a green job. It shows that countries in northern, eastern and southern Europe are the most likely to have at least one full time employee working some or all of the time in a green job. In addition: At least half of all SMEs in Croatia (68%), Slovakia (58%), Italy (56%), Spain (54%), Sweden (52%) and Finland (50%) have at least one full-time employee in a green job. The same applies to SMEs in Montenegro (74%) and Albania (73%). SMEs in Estonia (11%) and Turkey (14%) are the least likely to have at least one green employee. Base: All SMEs = 13,509 124

FLASH EUROBAROMETER Country level results for all SMEs once again highlight differences between the EU and the US. Although the proportion of SMEs in each region having at least one green employee are the same (42%), the average number of such employees is higher in the US than in the EU (3.7 vs. 2.1). SMEs in the US now have more green employees on average than last year (+1.5) than EU SMEs (+0.4). At a national level: SMEs in Montenegro (9.8), Croatia (4.9), Sweden, the US and Romania (3.7) report the highest average number of full time employees in a green job at least part of the time. At the other end of the scale SMEs in Estonia (0.6), Cyprus (0.7), France (0.8), the Former Yugoslav Republic of Macedonia and Lithuania (both 0.9) average less than one green employee. SMEs in 19 EU countries have shown an increase in the average number of fulltime employees in green jobs since the last wave in 2012. SMEs in Montenegro (+8.9), Croatia (+2.5), Romania (+2.3) and Sweden (+2) have seen the largest increases in the average number of full time employees in a green job at least part of the time. The largest decreases are amongst SMEs in Israel (-5.4), Serbia (-2.1) and Slovakia (-0.6). 125

FLASH EUROBAROMETER Base: All SMEs = 13,509 126

FLASH EUROBAROMETER National level results were reanalysed using only SMEs with at least one green employee. This analysis also highlights the difference between the EU and the US: US SMEs with at least one green employee have on average 8.2, compared to 4.8 in the EU. In the US this figure represents an increase of 2.3, compared to +0.5 in the EU For SMEs with at least one green employee: Within the EU SMEs in Romania (8.4), Denmark (8.0) and Germany (7.7) have the highest average number of green employees. Montenegrin (13) and Israeli SMEs (11.4) also have a high average. At the other end of the scale are SMEs in France (2.6), Cyprus, Albania (both 2.9) and the Netherlands (3.5). In 15 EU countries, SMEs with at least one green employee have increased their average number of this type of employee since 2012. This is particularly the case in Malta (+3.8), Denmark and Luxembourg (both +3.4). Montenegrin SMEs have also increased their average number of green employees (+8.3). The largest decreases in the average number of green employees are amongst SMEs in Serbia (-7.1), Slovenia (-2.2) and Austria (-1.8). 127

FLASH EUROBAROMETER Base: SMEs with at least one employee working in a green job= 5,162 128

ANNEXES

TECHNICAL SPECIFICATIONS

FLASH EUROBAROMETER FLASH EUROBAROMETER TECHNICAL SPECIFICATIONS Between the 9th and the 27th of September 2013, TNS Political & Social, a consortium created between TNS political & social, TNS UK and TNS opinion, carried out the survey FLASH EUROBAROMETER about SMEs, resource efficiency and green markets. This survey has been requested by the EUROPEAN COMMISSION, Directorate-General for Enterprise and Industry. It is a business to business survey co-ordinated by the Directorate-General for Communication ( Strategy, Corporate Communication Actions and Eurobarometer Unit). The FLASH EUROBAROMETER covers small and medium-sized enterprises in the Manufacturing (Nace category C), Retail (Nace category G), Services (Nace category I, J, K, H, L, M), and Industry (Nace category B, D, E, F) sectors in all 28 European Union Member States. It was also carried out in Turkey, the Former Yugoslav Republic of Macedonia, Iceland, Norway, Serbia, Israel, Albania, Montenegro, Liechtenstein and the US where the same target group was interviewed. Whenever a company was eligible the selected respondent had to be a general manager, a financial director or a significant owner. All interviews were carried using the TNS e-call center (our centralized CATI system). The sample was selected from an international business database, with some additional sample from local sources in countries where necessary. Quotas were applied on both company size (using three different ranges: 1-9 employees, 10-49 employees, 50-249 employees) and sectors (Retail, Services, Manufacturing and Industry). These quotas were adjusted according to the country s universe but were also reasoned in order to ensure that the sample was large enough in every cell. This approach is consistent across all countries. TS1

FLASH EUROBAROMETER Readers are reminded that survey results are estimations, the accuracy of which, everything being equal, rests upon the sample size and upon the observed percentage. With samples of about 1,000 interviews, the real percentages vary within the following confidence limits: Statistical Margins due to the sampling process (at the 95% level of confidence) various sample sizes are in rows various observed results are in columns 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 95% 90% 85% 80% 75% 70% 65% 60% 55% 50% N=50 6,0 8,3 9,9 11,1 12,0 12,7 13,2 13,6 13,8 13,9 N=50 N=500 1,9 2,6 3,1 3,5 3,8 4,0 4,2 4,3 4,4 4,4 N=500 N=1000 1,4 1,9 2,2 2,5 2,7 2,8 3,0 3,0 3,1 3,1 N=1000 N=1500 1,1 1,5 1,8 2,0 2,2 2,3 2,4 2,5 2,5 2,5 N=1500 N=2000 1,0 1,3 1,6 1,8 1,9 2,0 2,1 2,1 2,2 2,2 N=2000 N=3000 0,8 1,1 1,3 1,4 1,5 1,6 1,7 1,8 1,8 1,8 N=3000 N=4000 0,7 0,9 1,1 1,2 1,3 1,4 1,5 1,5 1,5 1,5 N=4000 N=5000 0,6 0,8 1,0 1,1 1,2 1,3 1,3 1,4 1,4 1,4 N=5000 N=6000 0,6 0,8 0,9 1,0 1,1 1,2 1,2 1,2 1,3 1,3 N=6000 N=7000 0,5 0,7 0,8 0,9 1,0 1,1 1,1 1,1 1,2 1,2 N=7000 N=7500 0,5 0,7 0,8 0,9 1,0 1,0 1,1 1,1 1,1 1,1 N=7500 N=8000 0,5 0,7 0,8 0,9 0,9 1,0 1,0 1,1 1,1 1,1 N=8000 N=9000 0,5 0,6 0,7 0,8 0,9 0,9 1,0 1,0 1,0 1,0 N=9000 N=10000 0,4 0,6 0,7 0,8 0,8 0,9 0,9 1,0 1,0 1,0 N=10000 N=11000 0,4 0,6 0,7 0,7 0,8 0,9 0,9 0,9 0,9 0,9 N=11000 N=12000 0,4 0,5 0,6 0,7 0,8 0,8 0,9 0,9 0,9 0,9 N=12000 N=13000 0,4 0,5 0,6 0,7 0,7 0,8 0,8 0,8 0,9 0,9 N=13000 N=14000 0,4 0,5 0,6 0,7 0,7 0,8 0,8 0,8 0,8 0,8 N=14000 N=15000 0,3 0,5 0,6 0,6 0,7 0,7 0,8 0,8 0,8 0,8 N=15000 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 95% 90% 85% 80% 75% 70% 65% 60% 55% 50% TS2

FLASH EUROBAROMETER ABBR. COUNTRIES INSTITUTES N INTERVIEWS FIELDWORK DATES POPULATION OF SMEs BE Belgium TNS Dimarso 400 09/09/2013 27/09/2013 468.652 BG Bulgaria TNS BBSS 401 09/09/2013 27/09/2013 279.614 CZ Czech Rep. TNS Aisa s.r.o 400 09/09/2013 27/09/2013 920.722 DK Denmark TNS Gallup A/S 400 09/09/2013 27/09/2013 190.894 DE Germany TNS Infratest 500 09/09/2013 27/09/2013 1.927.013 EE Estonia TNS Emor 400 09/09/2013 27/09/2013 48.076 EL Greece TNS ICAP 401 09/09/2013 27/09/2013 49.484 ES Spain TNS Demoscopia S.A 500 09/09/2013 27/09/2013 2.367.950 FR France TNS Sofres 500 09/09/2013 27/09/2013 2.343.372 HR Croatia HENDAL 400 09/09/2013 27/09/2013 156.667 IE Ireland IMS Millward Brown 400 09/09/2013 27/09/2013 141.717 IT Italy TNS ITALIA 500 09/09/2013 27/09/2013 3.688.052 CY Rep. of Cyprus CYMAR 200 09/09/2013 27/09/2013 44.164 LV Latvia TNS Latvia 400 09/09/2013 27/09/2013 76.655 LT Lithuania TNS LT 400 09/09/2013 27/09/2013 108.581 LU Luxembourg TNS Dimarso 201 09/09/2013 27/09/2013 26.488 HU Hungary TNS Hoffmann Kft 400 09/09/2013 27/09/2013 507.749 MT Malta MISCO International Ltd 201 09/09/2013 27/09/2013 43.297 NL Netherlands TNS NIPO 400 09/09/2013 27/09/2013 687.791 AT Austria TNS Austria 400 09/09/2013 27/09/2013 286.334 PL Poland TNS Polska 500 09/09/2013 27/09/2013 1.407.090 PT Portugal TNS EUROTESTE 401 09/09/2013 27/09/2013 710.382 RO Romania TNS CSOP 402 09/09/2013 27/09/2013 426.134 SI Slovenia RM PLUS 400 09/09/2013 27/09/2013 109.188 SK Slovakia TNS AISA Slovakia 400 09/09/2013 27/09/2013 386.735 FI Finland TNS Gallup Oy 400 09/09/2013 27/09/2013 208.736 SE Sweden TNS SIFO 400 09/09/2013 27/09/2013 585.723 UK United Kingdom TNS UK 500 09/09/2013 27/09/2013 1.492.015 TOTAL EU28 11.207 09/09/2013 27/09/2013 19.689.275 TR Turkey TNS PIAR 301 09/09/2013 27/09/2013 57.006 MK Former Yugoslav Republic of TNS Brima 200 09/09/2013 27/09/2013 31.278 Macedonia IS Iceland Capacent ehf 200 09/09/2013 27/09/2013 948 NO Norway TNS Gallup AS 300 09/09/2013 27/09/2013 249.368 RS Republic of Serbia TNS Medium Gallup 200 09/09/2013 27/09/2013 49.579 IL Israel TNS Teleseker 300 09/09/2013 27/09/2013 145.231 AL Albania IDRA 100 09/09/2013 27/09/2013 286 ME Montenegro TNS Medium Gallup 101 09/09/2013 27/09/2013 170 LI Liechtenstein TNS Austria 100 09/09/2013 27/09/2013 1.070 US United States TNS Custom Research 500 09/09/2013 27/09/2013 18.477.363 TOTAL 13.509 09/09/2013 27/09/2013 19.012.299 TS3

QUESTIONNAIRE

FLASH EUROBAROMETER FL - SMES, RESOURCE EFFICIENCY AND GREEN MARKETS ASK ALL SCR10a How many employees does your company have? (INT.: IF "DK\NA", CODE '99999') - (ONE ANSWER ONLY) employees FL SCR10a ASK SCR10b IF CODE 99999 (DK/NA) IN SCR10a SCR10b How many employees does your company have? (READ OUT - ONE ANSWER ONLY) 1 to 9 employees 10 to 49 employees 50 to 249 employees DK/NA 1 2 3 4 FL SCR10b MODIFIED IF SCR10b = 4, STOP INTERVIEW ASK SCR11 IF CODE 1 IN SCR10a SCR11 Are you a one-person company? ONE ANSWER ONLY Yes No 1 2 NEW Q1

FLASH EUROBAROMETER SCR12 How long has your company been in business? (INT.: IF "REFUSAL" CODE '998' - IF "DK" CODE '999') FL SCR11 years SCR13 Over the past two years, has your company s annual turnover increased, decreased or remained unchanged? (ONE ANSWER ONLY) Increased Decreased Remained unchanged Not applicable (DO NOT READ OUT) DK/NA 1 2 3 4 5 FL SCR12 SCR14 What was your turnover last year? (READ OUT - ONE ANSWER ONLY) Less than 100 000 euros More than 100 000 to 500 000 euros More than 500 000 to 2 million euros More than 2 to 10 million euros More than 10 to 50 million euros More than 50 million euros Not applicable (DO NOT READ OUT) DK/NA 1 2 3 4 5 6 7 8 FL SCR13 Q2

FLASH EUROBAROMETER SCR15 Is your company selling its products or services? (READ OUT - MULTIPLE ANSWERS POSSIBLE) Directly to consumers To other companies To public administration DK/NA 1, 2, 3, 4, FL SCR14 ASK ALL Q1 Among these statements, which one applies the best to your company? Your company (READ OUT - ONE ANSWER ONLY) is complying with environmental legislation but does not wish to go beyond these requirements is complying with environmental legislation and is contemplating doing more is going beyond the requirements of the environmental legislation but environmental concerns are not one of its priorities (M) is going beyond the requirements of the environmental legislation and environmental concerns are among the firm s priority objectives (M) has difficulties in complying with environmental legislation DK/NA 1 2 3 4 5 6 FL Q1 TREND MODIFIED Q3

FLASH EUROBAROMETER SPLIT A: HALF OF SAMPLE Q2A: ROTATE ITEMS 1 TO 7 ITEM 9 SINGLE CODE Q2A What actions is your company undertaking to be more resource efficient? (READ OUT - MULTIPLE ANSWERS POSSIBLE) Saving water Saving energy Using predominantly renewable energy (e.g. including own production through solar panels, etc) Saving materials Minimising waste Selling your scrap material to another company Recycling Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, FL Q3 SPLIT B :HALF OF SAMPLE Q2B: ROTATE ITEMS 1 TO 7 ITEM 9 SINGLE CODE: Q2B What actions is your company undertaking to be more resource efficient? (READ OUT - MULTIPLE ANSWERS POSSIBLE) Saving water Saving energy Using predominantly renewable energy (e.g. including own production through solar panels, etc.) Saving materials Minimising waste Selling your scrap material to another company Recycling, by reusing material or waste within the company (N) Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, NEW BASED ON FL Q3 Q4

FLASH EUROBAROMETER SPLIT A: HALF OF SAMPLE Q3A: ROTATE ITEMS 1 TO 7 ITEM 9 SINGLE CODE Q3A Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (READ OUT - MULTIPLE ANSWERS POSSIBLE) Save water Save energy Use predominantly renewable energy (e.g. including own production through solar panels, etc.) Save materials Minimise waste Sell your scrap material to another company Recycle Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, FL Q4 SPLIT B :HALF OF SAMPLE Q3B: ROTATE ITEMS 1 TO 7 ITEM 9 SINGLE CODE Q3B Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (READ OUT - MULTIPLE ANSWERS POSSIBLE) Save water Save energy Use predominantly renewable energy (e.g. including own production through solar panels, etc.) Save materials Minimise waste Sell your scrap material to another company Recycle, by reusing material or waste within the company (N) Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, NEW BASED ON FL Q4 Q5

FLASH EUROBAROMETER ASK Q4A/Q4B TO Q8 IF CODE 1 TO 8 in Q2A or Q2B SPLIT A: HALF OF SAMPLE Q4A: ROTATE ITEMS 1 TO 7 ITEM 9 SINGLE CODE Q4A What are the main reasons why your company is taking actions to be more resource efficient? (READ OUT - MAX. 3 ANSWERS POSSIBLE) Financial and fiscal incentives or other forms of public support Anticipation of future changes in legislation Anticipation of future professional /product standards Demand from customers or providers Creation of a competitive advantage/ business opportunity Catching up with main competitors who have already taken action Environment is one of the top priorities of your company Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, FL Q5 Q6

FLASH EUROBAROMETER SPLIT B: HALF OF SAMPLE Q4B: ROTATE ITEMS 1 TO 8 ITEM 10 SINGLE CODE Q4B What are the main reasons why your company is taking actions to be more resource efficient? (READ OUT - MAX. 3 ANSWERS POSSIBLE) Financial and fiscal incentives or other forms of public support Anticipation of future changes in legislation Anticipation of future professional or product standards Demand from customers or providers Creation of a competitive advantage or business opportunity Catching up with main competitors who have already taken action Cost savings (N) Environment is one of the top priorities of your company Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, NEW BASED ON FL Q5 Q5 What impact have the undertaken resource efficiency actions had on the production costs over the past two years? (READ OUT - ONE ANSWER ONLY) It significantly decreased production costs It slightly decreased production costs It slightly increased production costs It significantly increased production costs It had no impact (DO NOT READ OUT) DK/NA 1 2 3 4 5 6 FL Q6 Q7

FLASH EUROBAROMETER Q6 Over the past two years, how much have you invested on average per year to be more resource efficient? (READ OUT - ONE ANSWER ONLY) Less than 1% of annual turnover (N) 1-5% of annual turnover (N) 6-10% of annual turnover 11-30% of annual turnover 31-50% of annual turnover 51-75% of annual turnover More than 75% of annual turnover DK/NA 1 2 3 4 5 6 7 8 FL Q7 TREND MODIFIED Q7 Overall, are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the return on the investments you have made on resource efficiency? (ONE ANSWER ONLY) Very satisfied Fairly satisfied Fairly dissatisfied Very dissatisfied DK/NA 1 2 3 4 5 NEW Q8

FLASH EUROBAROMETER Q8: ROTATE ITEMS 1 TO 5 ITEM 7 SINGLE CODE Q8 Does your company use one or more of these environmental management systems? (READ OUT - MULTIPLE ANSWERS POSSIBLE) EMAS (Environmental Management and Audit System) ISO 14001 ISO 14064 (greenhouse gases) ISO 16000 (energy management system) A national or regional environmental management system (M) Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, FL Q8 TREND MODIFIED ASK ALL Q9 Did your company bid for a public procurement tender that included environmental requirements? (READ OUT - ONE ANSWER ONLY) Yes, successfully Yes, unsuccessfully Yes, but outcome is unknown No DK/NA 1 2 3 4 5 FL Q11 Q9

FLASH EUROBAROMETER ASK Q10A CODE 1 TO 3 IN Q9 Q10A Did your company experience any difficulties when bidding for a public procurement tender that included environmental requirements? (READ OUT - ONE ANSWER ONLY) Yes No DK/NA 1 2 3 NEW ASK Q10B IF CODE 4 IN Q9 Q10B: ROTATE ITEMS 1 TO 5 Q10B Why did your company not apply for a public procurement tender that included environmental requirements? (READ OUT - MULTIPLE ANSWERS POSSIBLE) We didn't even try to bid because we assumed it was too complicated We have never been confronted with such a tender The costs were too high Too much paperwork to be submitted Technical tests of the environmental performance or functionalities of our products or services were too complicated to obtain Other (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, NEW Q10

FLASH EUROBAROMETER ASK Q11 IF CODE 1 IN Q10A Q11: ROTATE ITEMS 1 TO 3 Q11 What was the most prominent difficulty that you faced when bidding for a public procurement tender with environmental requirements (READ OUT - ONE ANSWER ONLY) Costs Technical tests of the environmental performance or functionalities of our products or services Too much paperwork to be submitted Other DK/NA 1 2 3 4 5 NEW ASK Q12 IF CODE 1 TO 8 IN Q2 Q12: ROTATE ITEMS 1 TO 3 Q12 Which type of support does your company rely on in its efforts to be more resource efficient? (READ OUT - MULTIPLE ANSWERS POSSIBLE) Its own financial resources Its own technical expertise External support Other (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, NEW Q11

FLASH EUROBAROMETER ASK Q13 IF CODE 3 IN Q12 Q13: ROTATE ITEMS 1 TO 6 Q13 More precisely, which type of external support is it? (M) (READ OUT - MULTIPLE ANSWERS POSSBILE) Public funding (grants, guarantees or loans) (M) Private funding (from a bank, investment company or venture capital fund) (M) Funding from friends or relatives (M) Advice or other non-financial assistance from public administration Advice or other non-financial assistance from private consulting and audit companies Advice or other non-financial assistance from business associations Other (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, FL Q14 TREND MODIFIED ASK Q14 IF CODE 1 OR 4 IN Q13 Q14 Are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the level of public support for your resource efficiency actions? (M) (ONE ANSWER ONLY) Very satisfied Fairly satisfied Fairly dissatisfied Very dissatisfied DK/NA 1 2 3 4 5 FL Q15 TREND MODIFIED Q12

FLASH EUROBAROMETER ASK Q15 IF CODE 1 TO 8 IN Q2 Q15: ROTATE ITEMS 1 TO 6 ITEM 8 SINGLE CODE Q15 Did your company encounter any of the following difficulties when trying to set up resource efficiency actions? (M) (READ OUT - MULITPLE ANSWERS POSSIBLE) Complexity of administrative or legal procedures Difficulty to adapt legislation to your company Technical requirements of the legislation not being up to date Difficulty in choosing the right resource efficiency actions for your company (M) Cost of environmental actions Lack of specific environmental expertise Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, FL Q17 TREND MODIFIED Q13

FLASH EUROBAROMETER ASK ALL Q16: ROTATE ITEMS 1 TO 7 ITEM 9 SINGLE CODE Q16 Which of the following would help your company the most to be more resource efficient? (READ OUT - MAX. 3 ANSWERS) A tool to self-assess how resource efficient my company is with respect to others Consultancy on how to improve resource efficiency in my company Grants or subsidies Advice on funding possibilities for resource efficiency investments Demonstration of new technologies or processes to improve resource efficiency Database with case studies that show the benefits of resource efficiency for companies More cooperation between entrepreneurs for new processes in order to reuse waste Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, NEW Q14

FLASH EUROBAROMETER Green products and services are those with a predominant function of reducing environmental risk and minimise pollution and resources. For the purpose of this survey, this may also include products with environmental features (e.g. organically produced, eco-labelled, with an important recycled content, eco-designed ) Q17 Does your company offer green products or services? (READ OUT - ONE ANSWER ONLY) Yes No but we are planning to do so in the next 2 years No and we are not planning to do so DK/NA 1 2 3 4 FL Q19 ASK Q18 IF CODE 1 IN Q17 Q18: ROTATE ITEMS 1 TO 7 Q18 In which area do you offer your green services or produce green products? (READ OUT - MULTIPLE ANSWERS POSSIBLE) Recycled material Renewable energy Solid waste management Heat/energy saving audits, consulting and management Air pollution control Environmentally - related professional services (Consultancy, R&D, contracting, engineering, data collection, analysis and assessment) Products and services with environmental features (e.g. organically produced, eco-labelled, with an important recycled content, eco-designed, etc ) Other (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, FL Q20 Q15

FLASH EUROBAROMETER ASK Q19 IF CODE 7 IN Q18 Q19: ROTATE ITEMS 1 TO 5 Q19 What products or services with environmental features (e.g. organically produced, ecolabelled, with an important recycled content, eco-designed ) does your company offer? (Note for interviewers : It can be manufacturing or trading) (READ OUT - MULTIPLE ANSWERS POSSIBLE) Food and beverages Construction Textiles, wearing apparel and leather products Furniture, wood and paper products Electronic and mechanical machinery and equipment Other (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, FL Q21 ASK Q20 TO Q22 IF CODE 1 IN Q17 Q20 How much do these green products or services represent in your turnover (latest available fiscal year)? (READ OUT - ONE ANSWER ONLY) 1-5% of annual turnover 6-10% of annual turnover 11-30% of annual turnover 31-50% of annual turnover 51-75% of annual turnover More than 75% of annual turnover DK/NA 1 2 3 4 5 6 7 FL Q22 Q16

FLASH EUROBAROMETER Q21 For how long has your company been selling green products or services? (READ OUT - ONE ANSWER ONLY) For the last 12 months 1-3 years More than 3 years DK/NA 1 2 3 4 FL Q23 ASK Q22A IF CODE 1 IN Q17 Q22A: ROTATE ITEMS 1 TO 8 Q22A What are the main reasons why your company offers green products or services? (READ OUT - MAX. 3 ANSWERS) Demand from customers Company's image Subsidies / public support Tax incentive Company's core values Creation of a competitive advantage/ business opportunity Catching up with main competitors Compliance with national, regional or local laws Other (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, FL Q24 Q17

FLASH EUROBAROMETER ASK Q22B IF IF CODE 2 TO 3 IN Q17 Q22B: ROTATE ITEMS 1 TO 7 Q22B What are the main reasons why your company is not offering green products or services? (READ OUT - MAX. 3 ANSWERS) Insufficient demand from customers Does not fit with or is not important for your company's image Insufficient public support (financial subsidies, tax incentives, etc.) It is not important to or in line with your company's core values It does not create a competitive advantage or additional business opportunities It is not relevant in terms of catching up with main competitors It is not relevant in terms of compliance with national, regional or local laws Other (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, 9, FL Q25 Q18

FLASH EUROBAROMETER ASK Q23 TO Q25 IF CODE 1 IN Q17 Q23 In terms of turnover over the past 2 years, what were the main markets (countries/ geographical regions) for your green products or services? (DO NOT READ OUT - MULTIPLE ANSWERS POSSIBLE) National market European Union (EU-28) + Iceland + Lichtenstein + Norway + Switzerland European countries outside the EU excluding Russia Russia North America countries except USA USA South America + Central America excluding Brazil Brazil Africa Middle East China + Hong Kong + Macau South Korea Japan Other Asian countries Australia + New Zealand + Oceania 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, NEW Q24: ROTATE ITEMS 1 TO 3 Q24 What support does your company rely on for the production of its green products or services? (READ OUT - MULTIPLE ANSWERS POSSIBLE) Its own financial resources Its own technical expertise External support Other (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, NEW Q19

FLASH EUROBAROMETER ASK Q25 IF CODE 3 IN Q24 Q25: ROTATE ITEMS 1 TO 6 Q25 Which type of external support does your company get for the production of its green products or services? (READ OUT - MULTIPLE ANSWERS POSSIBLE) Public funding (grants, guarantees or loans) (M) Private funding (from a bank, investment company or venture capital fund) (M) Funding from friends or relatives (M) Advice or other non-financial assistance from public administration Advice or other non-financial assistance from private consulting and audit companies Advice or other non-financial assistance from business associations Other (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, 8, FL Q27 TREND MODIFIED ASK Q26 IF CODE 1 OR 4 IN Q25 Q26 Are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the level of public support for your green products or services? (ONE ANSWER ONLY) Very satisfied Fairly satisfied Fairly dissatisfied Very dissatisfied DK/NA 1 2 3 4 5 FL Q28 Q20

FLASH EUROBAROMETER ASK Q27A IF CODE 1 IN Q17 Q27A: RORTATE ITEMS 1 TO 4 ITEM 6 SINGLE CODE Q27A What type of support would help you the most to expand your range of green products or services? (READ OUT - MAX. 2 ANSWERS POSSIBLE) Financial incentives for developing products, services or new production processes Assistance with identifying potential markets or customers (M) Technical support and consultancy for the development of products, services and production processes (M) Consultancy services for marketing or distribution Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, FL Q29 TREND MODIFIED ASK Q27B IF CODE 2 TO 3 IN Q17 Q27B: ROTATE ITEMS 1 TO 4 ITEM 6 SINGLE CODE Q27B What type of support would help you the most to launch your range of green products or services? (READ OUT - MAX. 2 ANSWERS POSSIBLE) Financial incentives for developing products, services or new production processes Assistance with identifying potential markets or customers (M) Technical support and consultancy for the development of products, services and production processes (M) Consultancy services for marketing or distribution Other (DO NOT READ OUT) None (DO NOT READ OUT) DK/NA 1, 2, 3, 4, 5, 6, 7, FL Q30 Q21

FLASH EUROBAROMETER ASK ALL INTERVIEWER: A green job is one that directly deals with information, technologies, or materials that preserves or restores environmental quality. This requires specialized skills, knowledge, training, or experience (e.g. verifying compliance with environmental legislation, monitoring resource efficiency within the company, promoting and selling green products and services). (M) Q28 In your company, how many of your full time employees, including yourself, work in green jobs some or all of the time? (INT.: IF "NONE" CODE '997' - IF "REFUSAL" CODE '998' - IF "DK/NA" CODE '999') employees FL Q31 TREND MODIFIED Q22

TABLES

FLASH EUROBAROMETER Q1 Parmi les affirmations suivantes, laquelle correspond le mieux à votre entreprise? Votre entreprise... Q1 Among these statements, which one applies the best to your company? Your company Q1 Welche der folgenden Aussagen trifft am besten auf Ihr Unternehmen zu? Ihr Unternehmen?... respecte la législation sur l'environnement, mais ne souhaite pas aller plus loin que les obligations qu'elle impose... respecte la législation sur l'environnement et envisage d'aller plus loin dépasse les exigences de la législation sur l environnement mais les préoccupations environnementales ne sont pas une priorité pour elle is complying with environmental legislation but does not wish to go beyond these requirements is complying with environmental legislation and is contemplating doing more is going beyond the requirements of the environmental legislation but environmental concerns are not one of its priorities % hält die gesetzlichen Umweltvorschriften ein, möchte aber keine darüber hinausgehenden Anforderungen erfüllen hält die gesetzlichen Umweltvorschriften ein und erwägt, darüber hinausgehende Anforderungen zu erfüllen geht über die Einhaltung der gesetzlichen Umweltvorschriften hinaus, aber Umweltbelange gehören nicht zu den Prioritäten des Unternehmens EU 28 51 2 22-1 8-3 BE 58 9 20-5 8-1 BG 48-5 22 4 5-5 CZ 56 0 20 0 9-4 DK 65-5 19 1 5 3 DE 42 7 24 1 15-11 EE 74 18 3-5 4-2 IE 51-2 25-2 8 3 EL 47-3 27 7 10 4 ES 62-2 14-3 7 4 FR 57 9 24-4 4-1 IT 46 4 21-2 7-11 CY 43 23 29-19 6-1 LV 47 5 19-6 10 5 LT 55 6 15-5 12 1 LU 57 20 29-13 5-6 HU 62 3 24 0 6 1 MT 38 2 42 9 7 0 NL 44-1 16 0 9-9 AT 37 1 26-1 20 3 PL 61-2 20-2 4 0 PT 37-3 35 5 3-6 RO 42 6 35-1 10-1 SI 55 22 22-19 5-3 SK 48-1 23 0 13 1 FI 43 11 25-11 18 3 SE 42-2 24-1 8 1 UK 46-7 29 7 7 1 HR 38-6 37-2 5-1 T1

FLASH EUROBAROMETER Q1 Parmi les affirmations suivantes, laquelle correspond le mieux à votre entreprise? Votre entreprise... Q1 Among these statements, which one applies the best to your company? Your company Q1 Welche der folgenden Aussagen trifft am besten auf Ihr Unternehmen zu? Ihr Unternehmen?... dépasse les exigences de la législation sur l'environnement et les préoccupations environnementales figurent parmi ses objectifs prioritaires... a des difficultés à respecter la législation sur l'environnement Ne sais pas is going beyond the requirements of the environmental legislation and environmental concerns are among the firm s priority objectives has difficulties in complying with environmental legislation Don't know % geht über die Einhaltung der gesetzlichen Umweltvorschriften hinaus und Umweltbelange gehören zu den Kernprioritäten des Unternehmens hat Schwierigkeiten, die gesetzlichen Umweltvorschriften einzuhalten Weiß nicht EU 28 11 2 3 0 5 0 BE 8-1 3 1 3-3 BG 8 1 4 1 13 4 CZ 10 2 2 2 3 0 DK 6 0 1 0 4 1 DE 13 0 2 1 4 2 EE 1-10 1 1 17-2 IE 12 3 2 0 2-2 EL 10-7 2 0 4-1 ES 12 2 2-1 3 0 FR 7 3 3-4 5-3 IT 15 6 5 1 6 2 CY 11-4 4 0 7 1 LV 5-3 3-3 16 2 LT 5-3 3-1 10 2 LU 3-1 2 1 4-1 HU 4-2 3-1 1-1 MT 4-16 3 0 6 5 NL 14 1 0-3 17 12 AT 12 1 1 0 4-4 PL 7 4 4 1 4-1 PT 11 0 8 5 6-1 RO 3-3 5 0 5-1 SI 14 3 2 0 2-3 SK 8-2 2 1 6 1 FI 8-5 1 0 5 2 SE 9-3 3 1 14 4 UK 11 1 1-1 6-1 HR 19 11 0-1 1-1 T2

FLASH EUROBAROMETER Q1 Parmi les affirmations suivantes, laquelle correspond le mieux à votre entreprise? Votre entreprise... Q1 Among these statements, which one applies the best to your company? Your company Q1 Welche der folgenden Aussagen trifft am besten auf Ihr Unternehmen zu? Ihr Unternehmen?... respecte la législation sur l'environnement, mais ne souhaite pas aller plus loin que les obligations qu'elle impose is complying with environmental legislation but does not wish to go beyond these requirements hält die gesetzlichen Umweltvorschriften ein, möchte aber keine darüber hinausgehenden Anforderungen erfüllen... respecte la législation sur l'environnement et envisage d'aller plus loin is complying with environmental legislation and is contemplating doing more hält die gesetzlichen Umweltvorschriften ein und erwägt, darüber hinausgehende Anforderungen zu erfüllen dépasse les exigences de la législation sur l environnement mais les préoccupations environnementales ne sont pas une priorité pour elle is going beyond the requirements of the environmental legislation but environmental concerns are not one of its priorities geht über die Einhaltung der gesetzlichen Umweltvorschriften hinaus, aber Umweltbelange gehören nicht zu den Prioritäten des Unternehmens % EU 28 51 2 22-1 8-3 TR 12-1 46-1 14 10 MK 4-35 73 50 3-3 IS 40-3 21 0 7-2 NO 51 8 23-5 9-1 RS 17-46 45 20 14 6 IL 42 9 17-13 6 1 AL 36-28 46 28 1-3 ME 45-22 26 2 5 0 LI 34-1 20-10 21 9 US 41 0 22 0 10 0 T3

FLASH EUROBAROMETER Q1 Parmi les affirmations suivantes, laquelle correspond le mieux à votre entreprise? Votre entreprise... Q1 Among these statements, which one applies the best to your company? Your company Q1 Welche der folgenden Aussagen trifft am besten auf Ihr Unternehmen zu? Ihr Unternehmen? %... dépasse les exigences de la législation sur l'environnement et les préoccupations environnementales figurent parmi ses objectifs prioritaires is going beyond the requirements of the environmental legislation and environmental concerns are among the firm s priority objectives geht über die Einhaltung der gesetzlichen Umweltvorschriften hinaus und Umweltbelange gehören zu den Kernprioritäten des Unternehmens... a des difficultés à respecter la législation sur l'environnement has difficulties in complying with environmental legislation hat Schwierigkeiten, die gesetzlichen Umweltvorschriften einzuhalten Ne sais pas Don't know Weiß nicht EU 28 11 2 3 0 5 0 TR 16-3 9 1 3-6 MK 4-18 7 4 9 2 IS 14 6 2 2 16-3 NO 13-2 1 0 3 0 RS 9 7 10 8 5 5 IL 22 9 3-1 10-5 AL 4 4 12 6 1-7 ME 17 14 7 6 0 0 LI 24 10 0-1 1-7 US 12 2 2-2 13 0 T4

FLASH EUROBAROMETER Q2A Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q2A What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2A Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Économise l'eau Économise l'énergie Utilise principalement une énergie renouvelable (y compris sa propre production au moyen de panneaux solaires, etc.) Économise les matériaux Réduit au maximum ses déchets % Saving water Einsparungen beim Wasserverbrauch Saving energy Einsparungen beim Energieverbrauch Using predominantly renewable energy (e.g. including own production through solar panels, etc) Überwiegende Nutzung erneuerbarer Energien (einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Saving materials Minimising waste Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung EU 28 54 4 70 6 14 3 62 5 66 4 BE 57 25 68 21 22 6 57 21 65 15 BG 38 10 53 6 5-1 45 13 27-2 CZ 59 3 76-1 13 1 55-9 65-2 DK 39-4 70 0 13 3 51-3 43-5 DE 48 2 84 13 33 10 55 0 59 3 EE 16-11 31-10 3-1 30-2 19-11 IE 62 13 67 3 25 6 61 13 83 16 EL 45 12 60 8 12 0 62 23 38 11 ES 78-2 91 4 7-3 89 5 79 0 FR 57-1 58-4 7 3 50-6 65 2 IT 37 0 49 5 11 0 51 3 65-7 CY 24-12 42 3 3-6 24-16 10-18 LV 60 12 72 2 3-5 63 0 43-2 LT 58 14 67 7 13 10 59 16 42 17 LU 57 16 70 24 16 5 66 25 76 33 HU 48 1 67-2 8 1 58 3 43-6 MT 51 6 82 17 13 8 52 14 61 9 NL 47 23 73 10 24 1 67 17 76 20 AT 50 12 80 7 33 13 61 18 61 15 PL 57 16 66 8 3-1 60 18 51 16 PT 84 5 90 2 14 1 87 4 71 6 RO 54 18 67 23 6-5 62 21 50 15 SI 25 5 38-3 19 9 27-5 37 1 SK 73 8 76 1 8-1 70 8 70 7 FI 40-10 63-13 19-5 73-7 62-17 SE 39 9 63 15 25 7 61 12 64 15 UK 58-3 79-4 16 4 78 3 93 0 HR 39 5 64 7 5-1 47-1 66 35 T5

FLASH EUROBAROMETER Q2A Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q2A What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2A Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Vend ses rebuts à une autre entreprise Recycle Autre (NE PAS LIRE) Aucun (NE PAS LIRE) Ne sais pas Selling your scrap material to another company Recycling Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Verkauf von Ausschussmaterial/S chrott an ein anderes Unternehmen Recycling Spontan: Andere (NICHT VORLESEN) Spontan: Nichts davon (NICHT VORLESEN) Weiß nicht % EU 28 28 4 60-1 4 2 5-1 1 0 BE 35 18 61 7 1-3 2-7 2 1 BG 22-1 15-1 2-4 10-4 3 2 CZ 34 8 62 0 0-1 7 0 0 0 DK 29-5 45 3 0-1 11-2 0 0 DE 32 6 55-2 0-1 5-2 0-1 EE 12-1 17-16 6 3 37 11 5 3 IE 32 7 87 4 1-1 1-1 2 2 EL 30 3 71 6 0 0 9-7 0 0 ES 35-1 96 3 12 12 1 0 0 0 FR 20-1 58-4 5 2 7 2 0-1 IT 16 2 38-15 4 3 4-2 1 1 CY 14 2 49-25 0 0 26 11 0 0 LV 14-10 15 2 5 4 8-6 3 1 LT 25 8 17 2 0-2 14-5 2 0 LU 26 13 69 2 3 3 7 0 0-1 HU 19-1 19-2 3 0 9 4 0-1 MT 21 1 78 4 0 0 2-4 0 0 NL 34 10 56 10 3 0 4-3 1-1 AT 27 13 71 19 9 3 3-3 0-2 PL 28 4 42 5 1-1 7-1 0-1 PT 35 2 80 0 4 3 2 2 0 0 RO 23 8 39 4 1-1 7-13 4 0 SI 22 0 31-3 2 0 10-4 0 0 SK 39 12 60 13 1-1 5 1 0-1 FI 32-4 63-17 0 0 12 9 0 0 SE 27 8 84 20 4 0 5-2 1-1 UK 42 5 90-1 1-1 1 0 1 1 HR 32 6 37 4 4 2 4-6 1 1 T6

FLASH EUROBAROMETER Q2A Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q2A What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2A Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 % Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 EU 28 38 6 30-2 27-2 5-1 95 2 BE 38 23 31-1 28-16 2-7 97 7 BG 10 3 21 1 56-2 10-4 86 1 CZ 40 2 31-4 22 2 7 0 93 0 DK 25-4 28 1 36 6 11-2 89 2 DE 37 11 35-5 23-3 5-2 95 3 EE 6-3 13-10 39-1 37 11 58-14 IE 49 13 32 4 16-18 1-1 97-1 EL 28 7 36 15 28-15 9-7 91 7 ES 66-2 31 6 3-3 1 0 99 0 FR 31-2 29-4 34 4 7 2 93-2 IT 21 4 27-10 47 7 4-2 95 1 CY 6-13 16-5 52 8 26 11 73-12 LV 12-6 48 14 28-3 8-6 89 5 LT 20 9 34 9 30-13 14-5 84 5 LU 47 28 25-3 21-25 7 0 93 0 HU 16 1 38 0 38-3 9 4 91-3 MT 41 18 26-11 30-3 2-4 97 3 NL 40 15 35 9 20-21 4-3 95 4 AT 37 12 40 14 20-21 3-3 97 5 PL 31 17 25-5 37-10 7-1 92 1 PT 64 8 30-2 5-6 2 2 98-1 RO 34 16 20 3 35-5 7-13 89 14 SI 7-3 21 2 61 4 10-4 90 4 SK 54 20 19-15 22-5 5 1 95 0 FI 38-17 27 2 24 7 12 9 88-9 SE 36 12 34 10 23-20 5-2 94 3 UK 61 4 29-9 8 4 1 0 99 0 HR 16 1 49 23 30-19 4-6 95 5 T7

FLASH EUROBAROMETER Q2A Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q2A What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2A Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Économise l'eau Économise l'énergie Utilise principalement une énergie renouvelable (y compris sa propre production au moyen de panneaux solaires, etc.) Économise les matériaux Réduit au maximum ses déchets Saving water Saving energy Using predominantly renewable energy (e.g. including own production through solar panels, etc) Saving materials Minimising waste Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung % EU 28 54 4 70 6 14 3 62 5 66 4 TR 67 7 71-3 12-1 69-7 62-6 MK 50 22 61 19 4-1 54 29 38 26 IS 25 1 49-2 19 7 59 2 64 13 NO 23 8 59 0 34 7 54 6 75-1 RS 26-19 48-14 6-1 36 1 23-3 IL 47 14 66 24 10 1 64 29 57 19 AL 55 40 61 30 7 1 51 37 27 18 ME 27-15 40-11 9 7 17-10 24 6 LI 32-4 62-5 29 9 47 1 55 12 US 57 4 76 2 18 3 74 3 79-3 T8

FLASH EUROBAROMETER Q2A Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q2A What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2A Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Vend ses rebuts à une autre entreprise Recycle Autre (NE PAS LIRE) Aucun (NE PAS LIRE) Ne sais pas Selling your scrap material to another company Recycling Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Verkauf von Ausschussmaterial/S chrott an ein anderes Unternehmen Recycling Spontan: Andere (NICHT VORLESEN) Spontan: Nichts davon (NICHT VORLESEN) Weiß nicht % EU 28 28 4 60-1 4 2 5-1 1 0 TR 37-5 50 3 0 0 0-7 1 1 MK 20 14 27 7 0 0 21-5 0 0 IS 24 2 53-12 1-2 10 4 7 2 NO 26-3 67 0 1-1 8 4 1 1 RS 21 1 15-5 2-4 9 1 0 0 IL 19-4 58 18 0-4 12 0 2 1 AL 17 10 14 1 0-6 23-10 0-1 ME 28 17 6-13 2 2 14-21 0 0 LI 9-11 87 26 4-1 4 0 0-5 US 44-7 82-3 2 2 3 1 0-1 T9

FLASH EUROBAROMETER Q2A Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q2A What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2A Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 % EU 28 38 6 30-2 27-2 5-1 95 2 TR 36-9 31 3 32 12 0-7 99 6 MK 20 20 33 12 25-28 21-5 79 5 IS 28 6 26-5 29-8 10 4 83-7 NO 32 8 37-2 23-10 8 4 91-5 RS 8 5 15-18 67 11 9 1 91-1 IL 30 13 37 20 20-33 12 0 87 1 AL 13 13 24 12 41-14 23-10 77 11 ME 0-3 25-8 61 31 14-21 86 21 LI 31 4 31 8 34-8 4 0 96 5 US 54-3 30 4 13-1 3 1 97 0 T10

FLASH EUROBAROMETER Q2B Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2B What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2B Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Economise l eau Economise l énergie Utilise principalement une énergie renouvelable (y compris par exemple sa propre production au moyen de panneaux solaires, etc.) Economise les matériaux Réduit au maximum ses déchets Saving water Saving energy Using predominantly renewable energy (e.g. including own production through solar panels, etc.) Saving materials Minimising waste Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (z.b. einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung % EU 28 51 1 67 3 16 5 59 2 67 5 BE 59 27 68 21 21 5 62 26 79 29 BG 31 3 41-6 5-1 38 6 27-2 CZ 56 0 75-2 10-2 66 2 78 11 DK 33-10 59-11 12 2 45-9 39-9 DE 53 7 74 3 30 7 61 6 68 12 EE 13-14 27-14 3-1 34 2 18-12 IE 43-6 62-2 24 5 46-2 77 10 EL 54 21 69 17 11-1 68 29 41 14 ES 78-2 91 4 13 3 91 7 85 6 FR 54-4 62 0 7 3 41-15 60-3 IT 32-5 44 0 17 6 40-8 65-7 CY 38 2 45 6 10 1 34-6 24-4 LV 51 3 73 3 5-3 61-2 49 4 LT 50 6 61 1 9 6 55 12 34 9 LU 49 8 69 23 9-2 61 20 70 27 HU 52 5 71 2 7 0 53-2 46-3 MT 42-3 76 11 15 10 50 12 60 8 NL 27 3 67 4 30 7 65 15 66 10 AT 56 18 80 7 34 14 63 20 75 29 PL 51 10 64 6 10 6 56 14 48 13 PT 77-2 90 2 9-4 85 2 73 8 RO 57 21 72 28 8-3 60 19 52 17 SI 32 12 40-1 10 0 27-5 40 4 SK 68 3 74-1 10 1 77 15 79 16 FI 38-12 70-6 14-10 80 0 80 1 SE 29-1 59 11 22 4 58 9 61 12 UK 63 2 79-4 18 6 71-4 94 1 HR 39 5 64 7 7 1 44-4 54 23 T11

FLASH EUROBAROMETER Q2B Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2B What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2B Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Vend ses rebuts à une autre entreprise Recycle, en réutilisant les matériaux ou les déchets dans l entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Selling your scrap material to another company Recycling, by reusing material or waste within the company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know % Verkauf von Ausschussmaterial/ Schrott an ein anderes Unternehmen Recycling, also Wiederverwendung von Material oder Abfall innerhalb des Unternehmens Spontan: Andere (Nicht vorlesen) Spontan: Keine (NICHT VORLESEN) Weiß nicht EU 28 29 5 51-10 3 1 6 0 1 0 BE 32 15 43-11 0-4 3-6 0-1 BG 28 5 20 4 3-3 11-3 3 2 CZ 36 10 49-13 1 0 4-3 0 0 DK 28-6 22-20 3 2 14 1 0 0 DE 40 14 57 0 0-1 4-3 1 0 EE 7-6 14-19 4 1 37 11 3 1 IE 30 5 81-2 0-2 0-2 1 1 EL 35 8 45-20 0 0 7-9 1 1 ES 34-2 78-15 8 8 2 1 0 0 FR 22 1 41-21 7 4 11 6 1 0 IT 18 4 40-13 2 1 9 3 0 0 CY 18 6 39-35 0 0 21 6 4 4 LV 22-2 23 10 4 3 9-5 0-2 LT 27 10 19 4 0-2 17-2 2 0 LU 24 11 52-15 4 4 4-3 2 1 HU 24 4 20-1 2-1 6 1 0-1 MT 30 10 44-30 2 2 8 2 2 2 NL 28 4 55 9 2-1 7 0 1-1 AT 24 10 60 8 2-4 5-1 0-2 PL 30 6 28-9 3 1 6-2 2 1 PT 33 0 78-2 2 1 4 4 0 0 RO 19 4 32-3 3 1 9-11 2-2 SI 20-2 19-15 4 2 13-1 2 2 SK 33 6 52 5 1-1 7 3 1 0 FI 34-2 41-39 4 4 6 3 1 1 SE 27 8 56-8 4 0 7 0 6 4 UK 42 5 83-8 1-1 0-1 0 0 HR 28 2 39 6 2 0 1-9 0 0 T12

FLASH EUROBAROMETER Q2B Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2B What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2B Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 % EU 28 35 3 32 0 26-3 6 0 93 0 BE 36 21 35 3 26-18 3-6 97 7 BG 9 2 20 0 58 0 11-3 87 2 CZ 38 0 37 2 20 0 4-3 96 3 DK 14-15 30 3 42 12 14 1 85-2 DE 42 16 35-5 18-8 4-3 95 3 EE 3-6 13-10 45 5 37 11 60-12 IE 37 1 32 4 30-4 0-2 99 1 EL 25 4 44 23 23-20 7-9 92 8 ES 64-4 31 6 4-2 2 1 98-1 FR 26-7 30-3 31 1 11 6 88-7 IT 19 2 30-7 42 2 9 3 91-3 CY 14-5 20-1 42-2 21 6 76-9 LV 18 0 46 12 27-4 9-5 91 7 LT 20 9 29 4 32-11 17-2 80 1 LU 32 13 39 11 23-23 4-3 94 1 HU 17 2 33-5 44 3 6 1 94 0 MT 27 4 38 1 25-8 8 2 90-4 NL 32 7 35 9 25-16 7 0 93 2 AT 45 20 34 8 16-25 5-1 95 3 PL 22 8 31 1 38-9 6-2 92 1 PT 60 4 29-3 7-4 4 4 96-3 RO 25 7 30 13 35-5 9-11 89 14 SI 6-4 25 6 55-2 13-1 85-1 SK 51 17 26-8 16-11 7 3 92-3 FI 34-21 40 15 19 2 6 3 93-4 SE 29 5 33 9 25-18 7 0 87-4 UK 55-2 35-3 10 6 0-1 100 1 HR 10-5 50 24 38-11 1-9 99 9 T13

FLASH EUROBAROMETER Q2B Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2B What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2B Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Economise l eau Economise l énergie Utilise principalement une énergie renouvelable (y compris par exemple sa propre production au moyen de panneaux solaires, etc.) Economise les matériaux Réduit au maximum ses déchets Saving water Saving energy Using predominantly renewable energy (e.g. including own production through solar panels, etc.) Saving materials Minimising waste Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (z.b. einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung % EU 28 51 1 67 3 16 5 59 2 67 5 TR 64 4 77 3 5-8 65-11 58-10 MK 41 13 73 31 5 0 53 28 51 39 IS 33 9 62 11 23 11 73 16 66 15 NO 17 2 64 5 34 7 60 12 71-5 RS 28-17 47-15 6-1 30-5 28 2 IL 56 23 64 22 7-2 60 25 59 21 AL 48 33 57 26 2-4 43 29 47 38 ME 16-26 42-9 4 2 19-8 44 26 LI 33-3 55-12 33 13 57 11 59 16 US 62 9 75 1 26 11 79 8 88 6 T14

FLASH EUROBAROMETER Q2B Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2B What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2B Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Vend ses rebuts à une autre entreprise Recycle, en réutilisant les matériaux ou les déchets dans l entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Selling your scrap material to another company Recycling, by reusing material or waste within the company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Verkauf von Ausschussmaterial/ Schrott an ein anderes Unternehmen Recycling, also Wiederverwendung von Material oder Abfall innerhalb des Unternehmens Spontan: Andere (Nicht vorlesen) Spontan: Keine (NICHT VORLESEN) Weiß nicht % EU 28 29 5 51-10 3 1 6 0 1 0 TR 39-3 38-9 0 0 2-5 0 0 MK 12 6 15-5 0 0 13-13 0 0 IS 36 14 56-9 3 0 4-2 3-2 NO 27-2 60-7 0-2 3-1 0 0 RS 21 1 23 3 8 2 11 3 0 0 IL 24 1 50 10 4 0 7-5 0-1 AL 1-6 28 15 0-6 17-16 0-1 ME 18 7 11-8 7 7 12-23 0 0 LI 15-5 45-16 7 2 10 6 0-5 US 41-10 83-2 1 1 1-1 0-1 T15

FLASH EUROBAROMETER Q2B Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2B What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2B Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 % EU 28 35 3 32 0 26-3 6 0 93 0 TR 29-16 40 12 28 8 2-5 98 5 MK 12 12 33 12 42-11 13-13 87 13 IS 35 13 37 6 20-17 4-2 93 3 NO 28 4 40 1 29-4 3-1 97 1 RS 7 4 22-11 60 4 11 3 89-3 IL 30 13 33 16 30-23 7-5 93 7 AL 10 10 33 21 40-15 17-16 83 17 ME 4 1 15-18 69 39 12-23 88 23 LI 34 7 22-1 34-8 10 6 90-1 US 56-1 31 5 11-3 1-1 99 2 T16

FLASH EUROBAROMETER Q2T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Economise l eau Economise l énergie Utilise principalement une énergie renouvelable (y compris par exemple sa propre production au moyen de panneaux solaires, etc.) Economise les matériaux Réduit au maximum ses déchets Saving water Saving energy Using predominantly renewable energy (e.g. including own production through solar panels, etc.) Saving materials Minimising waste Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (z.b. einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR 53 68 15 61 67 58 68 21 60 72 34 47 5 41 27 57 76 12 60 71 36 65 13 48 41 51 79 32 58 63 15 29 3 32 18 53 65 24 54 80 50 65 12 65 40 78 91 10 90 82 55 60 7 45 63 34 47 15 46 65 32 44 6 29 17 56 73 4 62 46 54 64 11 57 38 54 70 13 64 74 50 69 7 55 44 46 78 14 51 61 38 70 27 66 72 53 80 34 62 69 54 65 6 58 50 80 90 12 86 72 55 69 7 61 51 28 39 15 27 38 71 75 9 74 74 39 66 16 76 71 34 61 24 60 63 60 79 17 75 94 39 64 6 46 61 T17

FLASH EUROBAROMETER Q2T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Vend ses rebuts à une autre entreprise (Split A) Recycler/(Split B) Recycler, en réutilisant le matériaux ou les déchets dans l'entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Selling your scrap material to another company (Split A) Recycling/(Split B) Recycling, by reusing material or waste within the company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Verkauf von Ausschussmaterial/ Schrott an ein anderes Unternehmen (Split A) Recycler/(Split B) Recycler, en réutilisant le matériaux ou les déchets dans l'entreprise Spontan: Andere (Nicht vorlesen) Spontan: Keine (NICHT VORLESEN) Weiß nicht % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR 28 55 3 33 51 25 18 2 35 56 28 6 1 0 2 1 10 3 0 6 0 34 2 12 0 36 56 0 5 1 10 15 31 84 33 5 37 4 1 1 1 57 0 8 1 35 87 10 1 0 21 49 6 17 39 16 9 1 3 7 1 44 0 23 2 18 19 5 9 1 26 18 25 62 22 0 16 2 3 5 1 20 2 7 0 26 59 1 6 1 32 56 3 25 65 29 5 1 5 4 0 36 2 7 1 34 79 3 3 0 21 36 21 25 36 2 8 3 3 11 1 56 1 6 0 33 52 2 9 0 27 70 4 42 87 30 38 3 6 1 0 0 3 3 0 T18

FLASH EUROBAROMETER Q2T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR 37 31 26 6 94 37 33 27 2 97 9 20 57 10 87 39 34 21 6 94 20 29 39 12 87 39 35 21 5 95 4 13 42 37 59 43 32 23 1 98 26 40 25 8 92 65 31 3 1 99 29 30 32 9 90 20 28 44 10 18 46 23 7 93 15 47 28 9 90 20 31 41 31 22 75 31 16 82 17 35 41 7 5 93 33 33 27 6 93 36 35 42 36 17 93 22 5 94 27 28 37 7 4 96 62 29 6 3 97 30 25 7 23 58 92 35 8 89 53 23 19 6 11 88 36 33 21 9 91 33 34 58 32 9 94 24 6 91 13 50 34 3 0 99 97 T19

FLASH EUROBAROMETER Q2T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Economise l eau Economise l énergie Utilise principalement une énergie renouvelable (y compris par exemple sa propre production au moyen de panneaux solaires, etc.) Economise les matériaux Réduit au maximum ses déchets Saving water Saving energy Using predominantly renewable energy (e.g. including own production through solar panels, etc.) Saving materials Minimising waste Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (z.b. einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung % EU 28 TR MK IS NO RS IL AL ME LI US 53 68 15 61 67 65 74 8 67 60 45 67 4 53 44 30 56 21 67 65 21 61 34 56 73 27 47 6 33 25 52 65 9 62 58 53 59 5 48 36 22 41 7 18 33 32 59 31 52 57 60 75 22 77 84 T20

FLASH EUROBAROMETER Q2T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Vend ses rebuts à une autre entreprise (Split A) Recycler/(Split B) Recycler, en réutilisant le matériaux ou les déchets dans l'entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Selling your scrap material to another company (Split A) Recycling/(Split B) Recycling, by reusing material or waste within the company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Verkauf von Ausschussmaterial/ Schrott an ein anderes Unternehmen (Split A) Recycler/(Split B) Recycler, en réutilisant le matériaux ou les déchets dans l'entreprise Spontan: Andere (Nicht vorlesen) Spontan: Keine (NICHT VORLESEN) Weiß nicht % EU 28 TR MK IS NO RS IL AL ME LI US 28 55 3 6 1 38 44 0 1 0 16 21 0 17 0 31 55 2 7 5 26 64 0 6 1 21 19 5 10 0 22 54 2 9 1 10 19 0 20 0 23 8 4 13 0 12 65 5 7 0 43 82 1 2 0 T21

FLASH EUROBAROMETER Q2T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q2T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q2T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 % EU 28 TR MK IS NO RS IL AL ME LI US Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 37 31 26 6 94 32 36 30 1 98 16 33 34 17 83 32 32 24 7 30 38 25 6 94 7 19 30 35 25 88 64 10 90 12 28 40 20 9 90 2 21 65 13 87 32 26 55 31 12 80 34 7 93 2 98 T22

FLASH EUROBAROMETER Q3A Quelles actions supplémentaires en faveur d'une utilisation efficace des ressources, votre entreprise prévoit-elle de mettre en place dans les deux années à venir? (PLUSIEURS RÉPONSES POSSIBLES) Q3A Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3A Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Économiser l'eau Économiser l'énergie Utiliser principalement des énergies renouvelables (y compris sa propre production au moyen de panneaux solaires, etc.) Économiser les matériaux Réduire au maximum ses déchets Save water Save energy Use predominantly renewable energy (e.g. including own production through solar panels, etc.) Save materials Minimise waste Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (z.b. einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung % EU 28 45 3 60 4 21 1 50 4 53 0 BE 50 25 68 24 41 14 45 15 63 27 BG 28 2 44 0 9-2 41 9 33 3 CZ 51 7 66 6 18 4 50 3 54-2 DK 15-9 39-4 12 1 25-4 24-6 DE 31 2 55 5 28 0 40 7 40 1 EE 11-10 23-9 5 2 17-7 16-6 IE 52 19 62 20 33 11 50 22 56 18 EL 44 14 64 14 27 0 62 27 36 11 ES 82 9 90 11 15-2 89 12 80 9 FR 39-8 49-12 13-5 32-11 42-16 IT 26-4 45 5 22 5 33 0 51-5 CY 17-20 21-13 8-9 18-23 12-14 LV 63 11 71 5 9-6 58-7 47 2 LT 48 15 52 3 12 4 47 13 38 16 LU 28 3 34 1 23 1 30 8 36 16 HU 34-2 43-8 17 5 46 3 31-12 MT 42 30 62 38 34 10 48 30 55 34 NL 33 12 59 11 31 5 49 7 57 14 AT 23 0 46 10 28 5 27 7 31 7 PL 52 14 58 6 16 2 50 7 42 4 PT 71-8 76-5 29 3 69-5 64-8 RO 58 15 73 19 21 1 65 22 45 4 SI 15-1 33 3 9-7 22-2 24 3 SK 65 11 69 7 20 2 65 11 63 13 FI 29 0 56 11 19-4 61 15 52 11 SE 27 10 43 8 24 7 40 17 40 11 UK 60-3 71-11 29 2 71-6 81-7 HR 30 0 39-4 18-1 33-2 40 12 T23

FLASH EUROBAROMETER Q3A Quelles actions supplémentaires en faveur d'une utilisation efficace des ressources, votre entreprise prévoit-elle de mettre en place dans les deux années à venir? (PLUSIEURS RÉPONSES POSSIBLES) Q3A Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3A Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Vendre ses rebuts à une autre entreprise Recycler Autres (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Sell your scrap material to another company Recycle Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know % Verkauf von Ausschussmaterial/S chrott an ein anderes Unternehmen Recycling Spontan: Andere (NICHT VORLESEN) Spontan: Nichts davon (NICHT VORLESEN) Weiß nicht EU 28 24 1 48-1 4 2 16-2 2 0 BE 26 16 50 18 2-3 8-9 1-1 BG 20-1 18 2 0-8 12-2 8 3 CZ 31 11 53 2 0-5 20-2 0-1 DK 20 4 18-10 6 5 31-12 7 7 DE 18 2 36 2 3 1 24-5 3 1 EE 10 1 13-9 4 2 55 26 5-10 IE 29 12 59 9 2-3 13-12 3-1 EL 33 3 63 8 0-2 13-3 0-3 ES 40 3 93 12 11 10 2-9 0-3 FR 14-10 45-5 4 3 26 12 2 0 IT 12 0 30-9 2 1 13-9 3 1 CY 8-6 25-37 0-2 45 22 8 8 LV 20-4 17 3 2 1 14-1 1-3 LT 26 9 18 4 2-1 33 4 3-3 LU 9-4 31 0 9 8 43 18 2-6 HU 15 1 13-6 7 5 21-1 2-3 MT 34 23 65 31 0-2 11-14 1-10 NL 24 10 39 10 4 1 20-1 2-2 AT 13 7 27 7 8-3 34 3 0-3 PL 28-2 34 1 1 0 14 2 2 0 PT 34-6 67-7 2 0 12 6 2-1 RO 27 5 41-2 4 3 6-6 2-1 SI 13-1 14-9 3-3 29-5 3 3 SK 38 13 57 15 2 1 18 2 3 0 FI 28 4 53 9 5 3 20-10 3 1 SE 17 5 45 13 2-7 29-3 4 2 UK 41-2 77-10 0-3 10 4 2 1 HR 23 7 26 4 11 8 18-5 3 3 T24

FLASH EUROBAROMETER Q3A Quelles actions supplémentaires en faveur d'une utilisation efficace des ressources, votre entreprise prévoit-elle de mettre en place dans les deux années à venir? (PLUSIEURS RÉPONSES POSSIBLES) Q3A Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3A Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 % Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 EU 28 36 3 18 0 28-1 16-2 82 2 BE 41 28 16-4 33-14 8-9 91 11 BG 9 0 17-1 55 1 12-2 80-1 CZ 38 5 20-2 22 0 20-2 80 3 DK 10-11 18 8 34 8 31-12 61 4 DE 26 3 18 1 28-1 24-5 73 4 EE 7 0 7-8 26-8 55 26 40-16 IE 43 19 17 5 24-11 13-12 83 12 EL 33 11 28 8 26-14 13-3 87 6 ES 74 7 20 7 4-2 2-9 98 12 FR 25-7 15-8 32 3 26 12 72-12 IT 19-2 17-2 49 13 13-9 84 8 CY 8-12 6-16 32-3 45 22 47-30 LV 20-2 37 3 27 2 14-1 84 4 LT 22 9 26 9 17-18 33 4 64-1 LU 27 16 5-8 24-20 43 18 56-12 HU 14-2 22-2 40 7 21-1 77 5 MT 39 32 21 7 28-15 11-14 88 24 NL 27 8 27 10 24-15 20-1 78 3 AT 20 8 13 2 33-9 34 3 66 1 PL 28 9 19-1 37-10 14 2 84-2 PT 57-7 18 1 11 0 12 6 86-6 RO 36 13 21 3 34-10 6-6 92 7 SI 3-5 15 2 49 4 29-5 68 3 SK 53 20 13-9 13-13 18 2 79-2 FI 32 2 23 11 22-4 20-10 78 10 SE 29 16 9-5 29-10 29-3 67 1 UK 63-5 14-6 10 4 10 4 87-6 HR 14 4 29 7 36-9 18-5 79 2 T25

FLASH EUROBAROMETER Q3A Quelles actions supplémentaires en faveur d'une utilisation efficace des ressources, votre entreprise prévoit-elle de mettre en place dans les deux années à venir? (PLUSIEURS RÉPONSES POSSIBLES) Q3A Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3A Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Économiser l'eau Économiser l'énergie Utiliser principalement des énergies renouvelables (y compris sa propre production au moyen de panneaux solaires, etc.) Économiser les matériaux Réduire au maximum ses déchets Save water Save energy Use predominantly renewable energy (e.g. including own production through solar panels, etc.) Save materials Minimise waste % Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (z.b. einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung EU 28 45 3 60 4 21 1 50 4 53 0 TR 66 0 71-1 25-9 63-5 67 2 MK 51 27 74 33 13 2 59 40 51 36 IS 28-1 53 6 30 7 57 12 56 8 NO 4-6 19-11 11-4 18-4 23-8 RS 23-3 51 15 15 11 27 13 29 21 IL 30 8 40 3 12 3 38 5 37 10 AL 20 10 33 6 6 5 22 7 16 7 ME 27-9 43-1 18 6 12-11 20 4 LI 20 5 30-2 15-5 22 4 21 10 US 48-4 64-5 28-3 59-10 63-5 T26

FLASH EUROBAROMETER Q3A Quelles actions supplémentaires en faveur d'une utilisation efficace des ressources, votre entreprise prévoit-elle de mettre en place dans les deux années à venir? (PLUSIEURS RÉPONSES POSSIBLES) Q3A Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3A Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Vendre ses rebuts à une autre entreprise Recycler Autres (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Sell your scrap material to another company Recycle Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know % Verkauf von Ausschussmaterial/S chrott an ein anderes Unternehmen Recycling Spontan: Andere (NICHT VORLESEN) Spontan: Nichts davon (NICHT VORLESEN) Weiß nicht EU 28 24 1 48-1 4 2 16-2 2 0 TR 43 2 56 8 2 2 3-4 3 2 MK 25 20 29 8 0-1 11-21 0-2 IS 24 2 54 4 3 3 16-5 9 1 NO 12-1 11-19 8 1 59 15 1-3 RS 16 8 14-9 7 1 16-15 0-5 IL 18-4 47 14 4 0 27 13 2-1 AL 0-6 1-16 0-3 32-9 32 29 ME 38 25 17-12 8 5 8-28 1-1 LI 7-1 26 7 16 5 53 16 0-8 US 45-6 70-2 1 0 12-3 3 1 T27

FLASH EUROBAROMETER Q3A Quelles actions supplémentaires en faveur d'une utilisation efficace des ressources, votre entreprise prévoit-elle de mettre en place dans les deux années à venir? (PLUSIEURS RÉPONSES POSSIBLES) Q3A Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3A Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 % Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 EU 28 36 3 18 0 28-1 16-2 82 2 TR 50 3 12-11 32 10 3-4 95 4 MK 23 23 38 15 28-15 11-21 89 23 IS 32 5 23 3 20-4 16-5 75 4 NO 7-6 10-3 24-2 59 15 40-12 RS 9 7 17 4 57 7 16-15 84 19 IL 22 11 20 7 29-31 27 13 70-14 AL 1 1 13 6 22-27 32-9 36-20 ME 1-7 23-5 66 41 8-28 90 28 LI 17 9 8 2 22-19 53 16 47-9 US 49-10 13 0 22 11 12-3 85 2 T28

FLASH EUROBAROMETER Q3B Quelles actions supplémentaires en faveur d une utilisation efficace des ressources votre entreprise prévoit-elle de mettre en place dans les deux années à venir? (PLUSIEURS REPONSES POSSIBLES) Q3B Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3B Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Economiser l eau Economiser l énergie Utiliser principalement une énergie renouvelable (y compris par exemple sa propre production au moyen de panneaux solaires, etc.) Economiser les matériaux Réduire au maximum ses déchets Save water Save energy Use predominantly renewable energy (e.g. including own production through solar panels, etc.) Save materials Minimise waste % Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (z.b. einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung EU 28 43 1 58 2 20 0 49 3 56 3 BE 49 24 68 24 32 5 50 20 65 29 BG 31 5 48 4 11 0 41 9 33 3 CZ 52 8 65 5 9-5 63 16 65 9 DK 17-7 38-5 12 1 26-3 20-10 DE 40 11 63 13 29 1 42 9 46 7 EE 10-11 26-6 2-1 21-3 15-7 IE 36 3 48 6 24 2 38 10 47 9 EL 46 16 61 11 24-3 52 17 35 10 ES 82 9 91 12 22 5 91 14 85 14 FR 37-10 48-13 7-11 34-9 45-13 IT 24-6 41 1 18 1 33 0 54-2 CY 21-16 34 0 17 0 23-18 9-17 LV 61 9 77 11 14-1 65 0 52 7 LT 45 12 52 3 16 8 47 13 33 11 LU 35 10 46 13 21-1 37 15 36 16 HU 33-3 45-6 18 6 40-3 39-4 MT 41 29 66 42 40 16 51 33 49 28 NL 22 1 54 6 38 12 39-3 46 3 AT 20-3 43 7 32 9 27 7 32 8 PL 39 1 56 4 20 6 46 3 51 13 PT 65-14 72-9 31 5 68-6 60-12 RO 65 22 69 15 17-3 60 17 49 8 SI 20 4 26-4 15-1 20-4 20-1 SK 55 1 61-1 17-1 58 4 60 10 FI 31 2 56 11 16-7 61 15 59 18 SE 21 4 40 5 22 5 37 14 39 10 UK 55-8 72-10 25-2 67-10 79-9 HR 31 1 46 3 21 2 28-7 42 14 T29

FLASH EUROBAROMETER Q3B Quelles actions supplémentaires en faveur d une utilisation efficace des ressources votre entreprise prévoit-elle de mettre en place dans les deux années à venir? (PLUSIEURS REPONSES POSSIBLES) Q3B Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3B Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Vendre ses rebuts à une autre entreprise Recycler, en réutilisant les matériaux ou les déchets dans l entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Sell your scrap material to another company Recycle, by reusing material or waste within the company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know % Verkauf von Ausschussmaterial/S chrott an ein anderes Unternehmen Recycling, also Wiederverwendung von Material oder Abfall innerhalb des Unternehmens Spontan: Andere (Nicht vorlesen) Keine (NICHT VORLESEN) Weiß nicht EU 28 25 2 41-8 4 2 17-1 3 1 BE 26 16 34 2 2-3 13-4 1-1 BG 28 7 15-1 2-6 7-7 9 4 CZ 30 10 44-7 1-4 16-6 0-1 DK 15-1 16-12 7 6 42-1 3 3 DE 31 15 39 5 3 1 24-5 3 1 EE 4-5 10-12 5 3 47 18 7-8 IE 18 1 44-6 2-3 20-5 3-1 EL 30 0 34-21 0-2 21 5 1-2 ES 39 2 81 0 8 7 4-7 0-3 FR 19-5 31-19 4 3 23 9 5 3 IT 13 1 27-12 3 2 18-4 3 1 CY 9-5 24-38 4 2 38 15 7 7 LV 33 9 18 4 3 2 13-2 1-3 LT 23 6 16 2 3 0 29 0 5-1 LU 17 4 30-1 9 8 20-5 8 0 HU 15 1 11-8 2 0 25 3 2-3 MT 29 18 43 9 0-2 17-8 0-11 NL 23 9 34 5 4 1 22 1 4 0 AT 15 9 21 1 7-4 38 7 0-3 PL 30 0 33 0 1 0 16 4 1-1 PT 34-6 60-14 1-1 14 8 5 2 RO 26 4 37-6 8 7 8-4 1-2 SI 13-1 14-9 2-4 35 1 3 3 SK 29 4 42 0 3 2 22 6 2-1 FI 30 6 28-16 4 2 26-4 1-1 SE 18 6 34 2 5-4 27-5 7 5 UK 38-5 74-13 2-1 9 3 3 2 HR 22 6 28 6 10 7 13-10 2 2 T30

FLASH EUROBAROMETER Q3B Quelles actions supplémentaires en faveur d une utilisation efficace des ressources votre entreprise prévoitelle de mettre en place dans les deux années à venir? (PLUSIEURS REPONSES POSSIBLES) Q3B Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3B Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 % EU 28 33 0 20 2 27-2 17-1 80 0 BE 32 19 29 9 26-21 13-4 86 6 BG 12 3 23 5 49-5 7-7 84 3 CZ 37 4 25 3 22 0 16-6 84 7 DK 8-13 19 9 28 2 42-1 55-2 DE 33 10 24 7 18-11 24-5 74 5 EE 4-3 9-6 33-1 47 18 46-10 IE 31 7 13 1 33-2 20-5 76 5 EL 27 5 27 7 24-16 21 5 79-2 ES 72 5 22 9 2-4 4-7 96 10 FR 21-11 19-4 33 4 23 9 72-12 IT 16-5 18-1 45 9 18-4 79 3 CY 7-13 14-8 34-1 38 15 54-23 LV 29 7 37 3 20-5 13-2 86 6 LT 20 7 26 9 20-15 29 0 66 1 LU 29 18 6-7 37-7 20-5 72 4 HU 16 0 17-7 39 6 25 3 73 1 MT 35 28 18 4 30-13 17-8 83 19 NL 27 8 16-1 32-7 22 1 74-1 AT 16 4 18 7 28-14 38 7 62-3 PL 27 8 18-2 38-9 16 4 83-3 PT 56-8 14-3 11 0 14 8 81-11 RO 34 11 27 9 29-15 8-4 90 5 SI 5-3 14 1 44-1 35 1 62-3 SK 43 10 15-7 17-9 22 6 75-6 FI 27-3 28 16 18-8 26-4 73 5 SE 25 12 8-6 32-7 27-5 66 0 UK 52-16 25 5 11 5 9 3 88-5 HR 10 0 36 14 39-6 13-10 84 7 T31

FLASH EUROBAROMETER Q3B Quelles actions supplémentaires en faveur d une utilisation efficace des ressources votre entreprise prévoit-elle de mettre en place dans les deux années à venir? (PLUSIEURS REPONSES POSSIBLES) Q3B Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3B Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Economiser l eau Economiser l énergie Utiliser principalement une énergie renouvelable (y compris par exemple sa propre production au moyen de panneaux solaires, etc.) Economiser les matériaux Réduire au maximum ses déchets Save water Save energy Use predominantly renewable energy (e.g. including own production through solar panels, etc.) Save materials Minimise waste % Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (z.b. einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung EU 28 43 1 58 2 20 0 49 3 56 3 TR 61-5 72 0 22-12 72 4 67 2 MK 51 27 76 35 13 2 54 35 60 45 IS 42 13 56 9 37 14 74 29 74 26 NO 4-6 28-2 9-6 15-7 27-4 RS 26 0 43 7 12 8 35 21 24 16 IL 38 16 54 17 16 7 52 19 56 29 AL 47 37 50 23 16 15 45 30 46 37 ME 38 2 37-7 25 13 32 9 30 14 LI 17 2 27-5 16-4 20 2 23 12 US 64 12 67-2 31 0 72 3 78 10 T32

FLASH EUROBAROMETER Q3B Quelles actions supplémentaires en faveur d une utilisation efficace des ressources votre entreprise prévoit-elle de mettre en place dans les deux années à venir? (PLUSIEURS REPONSES POSSIBLES) Q3B Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3B Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Vendre ses rebuts à une autre entreprise Recycler, en réutilisant les matériaux ou les déchets dans l entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Sell your scrap material to another company Recycle, by reusing material or waste within the company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know % Verkauf von Ausschussmaterial/S chrott an ein anderes Unternehmen Recycling, also Wiederverwendung von Material oder Abfall innerhalb des Unternehmens Spontan: Andere (Nicht vorlesen) Keine (NICHT VORLESEN) Weiß nicht EU 28 25 2 41-8 4 2 17-1 3 1 TR 46 5 54 6 0 0 4-3 1 0 MK 15 10 23 2 0-1 9-23 0-2 IS 44 22 52 2 1 1 4-17 6-2 NO 10-3 21-9 12 5 43-1 2-2 RS 24 16 28 5 1-5 19-12 0-5 IL 25 3 39 6 2-2 22 8 2-1 AL 1-5 12-5 0-3 14-27 10 7 ME 11-2 15-14 1-2 5-31 3 1 LI 9 1 20 1 2-9 62 25 0-8 US 44-7 73 1 1 0 8-7 1-1 T33

FLASH EUROBAROMETER Q3B Quelles actions supplémentaires en faveur d une utilisation efficace des ressources votre entreprise prévoitelle de mettre en place dans les deux années à venir? (PLUSIEURS REPONSES POSSIBLES) Q3B Over the next two years, what are the additional resource efficiency actions that your company is planning to implement? (MULTIPLE ANSWERS POSSIBLE) Q3B Welche weiteren Maßnahmen zur Verbesserung der Ressourceneffizienz sind in Ihrem Unternehmen für die nächsten zwei Jahre geplant? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 % EU 28 33 0 20 2 27-2 17-1 80 0 TR 44-3 29 6 22 0 4-3 95 4 MK 19 19 37 14 34-9 9-23 91 25 IS 43 16 29 9 18-6 4-17 90 19 NO 8-5 10-3 37 11 43-1 55 3 RS 7 5 23 10 51 1 19-12 81 16 IL 31 20 22 9 24-36 22 8 76-8 AL 10 10 31 24 34-15 14-27 76 20 ME 6-2 12-16 74 49 5-31 92 30 LI 17 9 4-2 16-25 62 25 38-18 US 58-1 17 4 15 4 8-7 91 8 T34

FLASH EUROBAROMETER Q3T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q3T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q3T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Economiser l eau Economiser l énergie Utiliser principalement une énergie renouvelable (y compris par exemple sa propre production au moyen de panneaux solaires, etc.) Economiser les matériaux Réduire au maximum ses déchets Save water Save energy Use predominantly renewable energy (e.g. including own production through solar panels, etc.) Save materials Minimise waste % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (z.b. einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz 44 59 20 50 29 46 10 41 Verringerung der Abfallerzeugung 49 68 36 48 64 51 66 14 56 59 16 38 12 26 22 36 59 28 41 43 10 24 4 19 44 56 29 44 52 45 62 25 57 35 82 91 18 90 83 38 49 10 33 25 43 20 33 52 19 28 13 20 10 62 74 12 62 50 46 52 14 47 31 39 22 33 36 34 44 18 43 35 42 64 37 50 52 28 57 34 45 21 44 30 27 32 46 58 18 48 46 68 74 30 69 62 61 71 19 63 17 30 11 21 22 60 65 18 61 62 30 56 18 61 55 24 42 23 39 58 72 27 69 80 31 42 19 31 41 54 33 16 44 35 52 47 40 T35

FLASH EUROBAROMETER Q3T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q3T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q3T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Vendre ses rebuts à une autre entreprise (Split A) Recycler/(Split B) Recycler, en réutilisant le matériaux ou les déchets dans l'entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Sell your scrap material to another company (Split A) Recycling/(Split B) Recycling, by reusing material or waste within the company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Verkauf von Ausschussmaterial/S chrott an ein anderes Unternehmen (Split A) Recycler/(Split B) Recycler, en réutilisant le matériaux ou les déchets dans l'entreprise Spontan: Andere (Nicht vorlesen) Keine (NICHT VORLESEN) Weiß nicht 25 45 4 17 2 26 42 2 11 1 24 16 1 9 8 31 49 1 18 0 17 17 6 36 5 24 38 3 24 3 7 12 4 52 6 24 52 2 17 3 31 47 0 17 1 39 87 10 3 0 17 38 4 25 3 13 28 3 15 3 8 24 2 41 8 26 17 2 14 1 24 17 3 31 4 13 31 9 33 4 15 12 5 23 2 31 53 0 14 0 24 37 4 21 3 14 24 7 36 0 29 34 1 15 2 34 64 2 13 3 26 39 5 7 2 13 14 2 32 3 34 50 3 20 3 29 40 4 23 2 18 39 3 28 5 40 76 1 10 3 23 27 10 16 3 T36

FLASH EUROBAROMETER Q3T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q3T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q3T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 34 19 28 17 81 36 23 29 11 88 10 20 52 9 82 38 22 22 9 18 31 36 18 82 29 21 23 24 73 6 8 37 15 28 58 29 52 42 30 27 25 17 17 80 73 21 3 3 97 23 17 17 17 47 82 33 25 72 8 10 33 41 15 82 25 37 23 14 85 21 26 28 5 30 51 18 31 65 15 20 40 23 33 63 37 19 29 14 85 27 22 18 16 30 75 27 21 76 28 18 38 15 36 64 57 16 11 13 84 35 24 4 14 47 84 32 7 91 48 14 15 20 32 65 30 26 20 23 75 27 8 58 19 11 77 31 28 66 12 32 37 16 10 88 82 T37

FLASH EUROBAROMETER Q3T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q3T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q3T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Economiser l eau Economiser l énergie Utiliser principalement une énergie renouvelable (y compris par exemple sa propre production au moyen de panneaux solaires, etc.) Economiser les matériaux Réduire au maximum ses déchets Save water Save energy Use predominantly renewable energy (e.g. including own production through solar panels, etc.) Save materials Minimise waste % EU 28 TR MK IS NO RS IL AL ME LI US Einsparungen beim Wasserverbrauch Einsparungen beim Energieverbrauch Überwiegende Nutzung erneuerbarer Energien (z.b. einschließlich eigener Stromerzeugung durch Solaranlagen etc.) Einsparungen beim Materialeinsatz Verringerung der Abfallerzeugung 44 59 20 50 54 63 72 23 68 67 51 75 13 56 56 36 55 34 67 66 4 23 10 17 25 24 47 14 31 26 34 47 14 45 47 30 40 10 31 28 32 40 21 21 24 18 29 15 21 22 56 65 30 66 71 T38

FLASH EUROBAROMETER Q3T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q3T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q3T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Vendre ses rebuts à une autre entreprise (Split A) Recycler/(Split B) Recycler, en réutilisant le matériaux ou les déchets dans l'entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Sell your scrap material to another company (Split A) Recycling/(Split B) Recycling, by reusing material or waste within the company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Verkauf von Ausschussmaterial/S chrott an ein anderes Unternehmen (Split A) Recycler/(Split B) Recycler, en réutilisant le matériaux ou les déchets dans l'entreprise Spontan: Andere (Nicht vorlesen) Keine (NICHT VORLESEN) Weiß nicht % EU 28 TR MK IS NO RS IL AL ME LI US 25 45 4 17 2 45 55 1 3 2 20 26 0 10 0 35 53 2 9 7 11 16 10 51 2 20 21 4 17 0 22 43 3 24 2 0 5 0 25 24 25 16 5 7 2 8 23 9 58 0 44 72 1 10 2 T39

FLASH EUROBAROMETER Q3T Quelles actions votre entreprise met-elle en œuvre pour être plus efficace dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q3T What actions is your company undertaking to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q3T Welche Maßnahmen ergreift Ihr Unternehmen, um die Ressourceneffizienz zu verbessern? (MEHRFACHNENNUNGEN MÖGLICH) Beaucoup d'actions Quelques actions Peu d'actions Pas d'action Au moins 1 Many actions Some actions Few actions No action At least 1 % EU 28 TR MK IS NO RS IL AL ME LI US Viele Maßnahmen Einige Maßnahmen Wenige Maßnahmen Keine Maßnahmen Mindestens 1 34 19 28 17 81 47 21 27 3 95 21 38 31 10 90 38 26 19 9 83 7 10 30 51 47 8 20 54 17 83 26 21 26 24 74 5 20 27 25 4 18 70 7 91 17 6 54 15 19 52 19 58 42 10 88 T40

FLASH EUROBAROMETER Q4A Quelles sont les principales raisons pour lesquelles votre entreprise met en oeuvre des actions afin d'accroître son efficacité dans l'utilisation des ressources? (MAX. 3 RÉPONSES POSSIBLES) Q4A What are the main reasons why your company is taking actions to be more resource efficient? (MAX. 3 ANSWERS POSSIBLE) Q4A Was sind die Hauptgründe, weshalb Ihr Unternehmen Maßnahmen zur Verbesserung der Ressourceneffizienz ergreift? (MAXIMAL 3 NENNUNGEN) Le rattrapage des principaux concurrents qui ont déjà mis en place des actions L environnement est l une des principales priorités de votre entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Catching up with main competitors who have already taken action Environment is one of the top priorities of your company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Um zu den größten Mitbewerbern aufzuschließen, die bereits Maßnahmen ergriffen haben Umweltschutz gehört zu den Kernprioritäten Ihres Unternehmens Spontan: Andere (NICHT VORLESEN) Spontan: Nichts davon (NICHT VORLESEN) Weiß nicht % EU 28 11 1 33 0 8 3 10-2 3 0 BE 15 7 37 11 4-2 14 1 3-1 BG 7-1 21-1 4-7 11 4 10 4 CZ 15 7 30-13 5-5 14-2 2 0 DK 6 0 31 14 11 3 9 0 1-2 DE 5 0 42 7 6 3 10-9 0 0 EE 8 4 20-10 31 5 8-2 4-3 IE 7 3 32-5 7-2 2-3 1-3 EL 12 1 42 2 1 0 10-6 0 0 ES 19 2 39 2 6 2 14-1 0-2 FR 4 0 21-17 13 5 14 3 5 0 IT 12 5 34 5 12 11 6-3 3-1 CY 2-2 28-29 7 5 18 4 0-4 LV 10 4 25-4 10 3 5-4 8 6 LT 11 2 25-6 5-4 12 7 5 1 LU 15 4 24-10 8 6 1-16 10 6 HU 27 7 10 1 5 2 13-6 1-2 MT 31 21 54-9 3 0 12 6 0-1 NL 11 3 27 8 5-9 13 3 3 2 AT 5-2 36 0 14 2 15 3 0-4 PL 16-6 38 5 4-2 7-2 4 1 PT 22 3 43-2 5 0 2-2 1-1 RO 7-2 25 5 10 4 3-5 5 2 SI 8-4 54-1 4-3 6 3 0 0 SK 11-1 37-3 10 6 5-3 3 0 FI 8-1 16-10 13 8 4-2 2 2 SE 6 1 31-4 4-7 9 2 2 0 UK 5-7 33-1 4 0 11 0 4 2 HR 3-4 65 14 6 2 4-2 0-1 T41

FLASH EUROBAROMETER Q4A Quelles sont les principales raisons pour lesquelles votre entreprise met en oeuvre des actions afin d'accroître son efficacité dans l'utilisation des ressources? (MAX. 3 RÉPONSES POSSIBLES) Q4A What are the main reasons why your company is taking actions to be more resource efficient? (MAX. 3 ANSWERS POSSIBLE) Q4A Was sind die Hauptgründe, weshalb Ihr Unternehmen Maßnahmen zur Verbesserung der Ressourceneffizienz ergreift? (MAXIMAL 3 NENNUNGEN) Des incitations financières et fiscales ou d autres formes d aide publique L anticipation de l évolution de la législation L anticipation des futures normes applicables dans votre secteur ou à ses produits La demande des clients ou des fournisseurs La création d un avantage compétitif ou d une opportunité commerciale Financial and fiscal incentives or other forms of public support Anticipation of future changes in legislation Anticipation of future professional /product standards Demand from customers or providers Creation of a competitive advantage/ business opportunity % Finanzielle und steuerliche Anreize oder andere Formen öffentlicher Unterstützung Vorgriff auf künftige Gesetzesänderungen Vorgriff auf künftige Branchen- /Produktstandards Anforderungen von Kunden oder Anbietern Schaffung eines Wettbewerbsvorteils / von Geschäftschancen EU 28 26 3 13 1 12 0 26 4 21-2 BE 38 17 22 3 15-4 23 5 19-2 BG 16 0 17 2 11 3 5-4 22 1 CZ 25 8 20 7 14 8 27 3 22 8 DK 32-5 11 0 8 1 19 3 24-8 DE 34 2 15 5 11-2 27 5 19 1 EE 16 1 3 0 3 0 32 19 19 6 IE 55 15 20 13 16 8 18 9 20 11 EL 38 7 14 4 11-4 19 9 26 0 ES 13 4 15 1 17 4 29 1 24 8 FR 19 1 15 1 12-7 19-5 13-2 IT 26 2 4-3 10 1 22 7 23-17 CY 30 0 8 1 6-1 8-1 18 6 LV 21-6 13 4 14 6 26 10 24 2 LT 36 9 12 6 8 5 15-2 26 4 LU 25 4 21 7 13 0 27 9 12-2 HU 32 6 13 5 6 3 22-4 26 4 MT 21-2 19 3 13-2 8 2 38 23 NL 42-3 12 1 7-3 32 7 25-1 AT 41 3 13 8 9 1 23 5 25 8 PL 23 10 9 2 8 2 37 6 20 0 PT 18 0 15 4 19 1 36 12 31-2 RO 20 0 13-5 20 5 22-4 32 9 SI 30 9 7-6 6 0 16 4 20-5 SK 24-1 19 0 13 2 28 7 17-4 FI 36 12 16-9 27 7 51 8 34-8 SE 28 13 12 0 9 1 33-1 37 10 UK 39 2 19-8 10-1 22 4 15 1 HR 8-8 24 15 26 7 11-5 14-2 T42

FLASH EUROBAROMETER Q4A Quelles sont les principales raisons pour lesquelles votre entreprise met en oeuvre des actions afin d'accroître son efficacité dans l'utilisation des ressources? (MAX. 3 RÉPONSES POSSIBLES) Q4A What are the main reasons why your company is taking actions to be more resource efficient? (MAX. 3 ANSWERS POSSIBLE) Q4A Was sind die Hauptgründe, weshalb Ihr Unternehmen Maßnahmen zur Verbesserung der Ressourceneffizienz ergreift? (MAXIMAL 3 NENNUNGEN) Des incitations financières et fiscales ou d autres formes d aide publique L anticipation de l évolution de la législation L anticipation des futures normes applicables dans votre secteur ou à ses produits La demande des clients ou des fournisseurs La création d un avantage compétitif ou d une opportunité commerciale Financial and fiscal incentives or other forms of public support Anticipation of future changes in legislation Anticipation of future professional /product standards Demand from customers or providers Creation of a competitive advantage/ business opportunity % Finanzielle und steuerliche Anreize oder andere Formen öffentlicher Unterstützung Vorgriff auf künftige Gesetzesänderungen Vorgriff auf künftige Branchen- /Produktstandards Anforderungen von Kunden oder Anbietern Schaffung eines Wettbewerbsvorteils / von Geschäftschancen EU 28 26 3 13 1 12 0 26 4 21-2 TR 18-8 26 10 35 17 39-11 33 8 MK 33 15 6 4 8 0 36 4 50 35 IS 22-2 9-3 5-4 20 5 13-2 NO 33 5 11 0 10-4 23 1 25 1 RS 13-40 20 0 6-9 19 9 10 2 IL 12 1 11 4 13 1 23 10 24-1 AL 8-14 23 13 0-4 17 9 10-13 ME 20-45 19 2 13-5 12-9 30 8 LI 9-28 5-5 6-5 10 3 15 6 US 28-16 21 5 20 0 18 9 24 2 T43

FLASH EUROBAROMETER Q4A Quelles sont les principales raisons pour lesquelles votre entreprise met en oeuvre des actions afin d'accroître son efficacité dans l'utilisation des ressources? (MAX. 3 RÉPONSES POSSIBLES) Q4A What are the main reasons why your company is taking actions to be more resource efficient? (MAX. 3 ANSWERS POSSIBLE) Q4A Was sind die Hauptgründe, weshalb Ihr Unternehmen Maßnahmen zur Verbesserung der Ressourceneffizienz ergreift? (MAXIMAL 3 NENNUNGEN) Le rattrapage des principaux concurrents qui ont déjà mis en place des actions L environnement est l une des principales priorités de votre entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Catching up with main competitors who have already taken action Environment is one of the top priorities of your company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Um zu den größten Mitbewerbern aufzuschließen, die bereits Maßnahmen ergriffen haben Umweltschutz gehört zu den Kernprioritäten Ihres Unternehmens Spontan: Andere (NICHT VORLESEN) Spontan: Nichts davon (NICHT VORLESEN) Weiß nicht % EU 28 11 1 33 0 8 3 10-2 3 0 TR 12-3 12-8 0-1 0 0 6 1 MK 37 19 54 19 0 0 0-10 0-3 IS 12 0 31 8 9 0 5-3 22 8 NO 14-2 28-6 4 0 9-3 3 1 RS 6 1 32 13 11-6 5 3 1 0 IL 6-1 55 22 5-8 12 1 2-3 AL 0-14 1-27 1-3 25 12 39 39 ME 7-12 25 13 7 5 1 1 0 0 LI 6-1 27-11 23 5 34 29 0-5 US 9 3 33 4 5 3 12 3 3-6 T44

FLASH EUROBAROMETER Q4B Quelles sont les principales raisons pour lesquelles votre entreprise met en œuvre des actions afin d accroître son efficacité dans l utilisation des ressources? (MAX. 3 REPONSES POSSIBLES) Q4B What are the main reasons why your company is taking actions to be more resource efficient? (MAX. 3 ANSWERS POSSIBLE) Q4B Was sind die Hauptgründe, weshalb Ihr Unternehmen Maßnahmen zur Verbesserung der Ressourceneffizienz ergreift? (MAXIMAL 3 NENNUNGEN) Des incitations financières et fiscales ou d autres formes d aide publique L anticipation de l évolution de la législation L anticipation des futures normes applicables dans votre secteur ou à ses produits La demande des clients ou des fournisseurs La création d un avantage compétitif ou d une opportunité commerciale Financial and fiscal incentives or other forms of public support Anticipation of future changes in legislation Anticipation of future professional or product standards Demand from customers or providers Creation of a competitive advantage or business opportunity % Finanzielle und steuerliche Anreize oder andere Formen öffentlicher Unterstützung Vorgriff auf künftige Gesetzesänderungen Vorgriff auf künftige Branchen- oder Produktstandards Anforderungen von Kunden oder Anbietern Schaffung eines Wettbewerbsvorteils oder von Geschäftschancen EU 28 19-4 10-2 10-2 23 1 18-5 BE 24 3 14-5 11-8 26 8 21 0 BG 11-5 12-3 11 3 7-2 6-15 CZ 10-7 14 1 13 7 27 3 22 8 DK 12-25 6-5 7 0 11-5 13-19 DE 20-12 11 1 6-7 31 9 18 0 EE 13-2 3 0 2-1 15 2 21 8 IE 12-28 24 17 9 1 15 6 22 13 EL 32 1 9-1 8-7 12 2 16-10 ES 20 11 8-6 13 0 24-4 19 3 FR 16-2 12-2 14-5 21-3 7-8 IT 25 1 6-1 10 1 19 4 25-15 CY 21-9 4-3 5-2 6-3 11-1 LV 19-8 10 1 9 1 21 5 13-9 LT 35 8 7 1 5 2 11-6 18-4 LU 9-12 8-6 7-6 27 9 19 5 HU 14-12 6-2 3 0 26 0 25 3 MT 16-7 14-2 18 3 8 2 30 15 NL 39-6 14 3 9-1 17-8 17-9 AT 26-12 9 4 8 0 27 9 9-8 PL 11-2 5-2 14 8 25-6 21 1 PT 15-3 15 4 10-8 18-6 19-14 RO 12-8 19 1 10-5 13-13 10-13 SI 21 0 8-5 7 1 15 3 10-15 SK 9-16 12-7 7-4 22 1 10-11 FI 21-3 14-11 12-8 38-5 31-11 SE 11-4 10-2 5-3 30-4 30 3 UK 18-19 17-10 7-4 23 5 12-2 HR 5-11 15 6 17-2 11-5 10-6 T45

FLASH EUROBAROMETER Q4B Quelles sont les principales raisons pour lesquelles votre entreprise met en œuvre des actions afin d accroître son efficacité dans l utilisation des ressources? (MAX. 3 REPONSES POSSIBLES) Q4B What are the main reasons why your company is taking actions to be more resource efficient? (MAX. 3 ANSWERS POSSIBLE) Q4B Was sind die Hauptgründe, weshalb Ihr Unternehmen Maßnahmen zur Verbesserung der Ressourceneffizienz ergreift? (MAXIMAL 3 NENNUNGEN) Le rattrapage des principaux concurrents qui ont déjà mis en place des actions La réduction des coûts L environnement est l une des principales priorités de votre entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Catching up with main competitors who have already taken action Cost savings Environment is one of the top priorities of your company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Um zu den größten Mitbewerbern aufzuschließen, die bereits Maßnahmen ergriffen haben Kosteneinsparungen Umweltschutz gehört zu den Kernprioritäten Ihres Unternehmens Spontan: Andere (Nicht vorlesen) Spontan: Keine (NICHT VORLESEN) Weiß nicht % EU 28 9-1 63 63 28-5 3-2 3-9 1-2 BE 10 2 62 62 31 5 1-5 3-10 1-3 BG 6-2 50 50 24 2 3-8 8 1 6 0 CZ 6-2 72 72 32-11 2-8 5-11 2 0 DK 4-2 64 64 20 3 7-1 10 1 1-2 DE 3-2 70 70 32-3 5 2 4-15 2 2 EE 8 4 83 83 12-18 6-20 0-10 3-4 IE 5 1 67 67 22-15 8-1 0-5 0-4 EL 8-3 77 77 30-10 0-1 1-15 0 0 ES 17 0 70 70 29-8 1-3 2-13 2 0 FR 5 1 58 58 24-14 6-2 5-6 0-5 IT 12 5 56 56 17-12 4 3 3-6 2-2 CY 5 1 52 52 48-9 1-1 2-12 6 2 LV 6 0 59 59 26-3 4-3 3-6 3 1 LT 12 3 50 50 19-12 4-5 8 3 1-3 LU 15 4 35 35 39 5 8 6 2-15 1-3 HU 19-1 64 64 13 4 1-2 3-16 1-2 MT 14 4 72 72 44-19 1-2 1-5 0-1 NL 6-2 75 75 28 9 3-11 0-10 0-1 AT 4-3 68 68 47 11 6-6 5-7 1-3 PL 16-6 51 51 30-3 1-5 2-7 2-1 PT 15-4 72 72 36-9 1-4 2-2 0-2 RO 7-2 65 65 25 5 0-6 1-7 1-2 SI 5-7 55 55 48-7 1-6 1-2 0 0 SK 9-3 60 60 40 0 5 1 3-5 1-2 FI 3-6 75 75 14-12 1-4 1-5 2 2 SE 4-1 57 57 31-4 7-4 4-3 2 0 UK 4-8 61 61 36 2 3-1 2-9 2 0 HR 5-2 71 71 61 10 5 1 1-5 0-1 T46

FLASH EUROBAROMETER T47

FLASH EUROBAROMETER Q4B Quelles sont les principales raisons pour lesquelles votre entreprise met en œuvre des actions afin d accroître son efficacité dans l utilisation des ressources? (MAX. 3 REPONSES POSSIBLES) Q4B What are the main reasons why your company is taking actions to be more resource efficient? (MAX. 3 ANSWERS POSSIBLE) Q4B Was sind die Hauptgründe, weshalb Ihr Unternehmen Maßnahmen zur Verbesserung der Ressourceneffizienz ergreift? (MAXIMAL 3 NENNUNGEN) Des incitations financières et fiscales ou d autres formes d aide publique L anticipation de l évolution de la législation L anticipation des futures normes applicables dans votre secteur ou à ses produits La demande des clients ou des fournisseurs La création d un avantage compétitif ou d une opportunité commerciale Financial and fiscal incentives or other forms of public support Anticipation of future changes in legislation Anticipation of future professional or product standards Demand from customers or providers Creation of a competitive advantage or business opportunity % Finanzielle und steuerliche Anreize oder andere Formen öffentlicher Unterstützung Vorgriff auf künftige Gesetzesänderungen Vorgriff auf künftige Branchen- oder Produktstandards Anforderungen von Kunden oder Anbietern Schaffung eines Wettbewerbsvorteils oder von Geschäftschancen EU 28 19-4 10-2 10-2 23 1 18-5 TR 23-3 16 0 19 1 41-9 26 1 MK 15-3 8 6 9 1 24-8 30 15 IS 13-11 5-7 6-3 11-4 12-3 NO 14-14 5-6 11-3 20-2 17-7 RS 12-41 9-11 4-11 4-6 18 10 IL 10-1 10 3 6-6 16 3 26 1 AL 19-3 25 15 16 12 30 22 16-7 ME 29-36 2-15 24 6 22 1 41 19 LI 10-27 5-5 5-6 23 16 19 10 US 29-15 14-2 14-6 17 8 28 6 T48

FLASH EUROBAROMETER Q4B Quelles sont les principales raisons pour lesquelles votre entreprise met en œuvre des actions afin d accroître son efficacité dans l utilisation des ressources? (MAX. 3 REPONSES POSSIBLES) Q4B What are the main reasons why your company is taking actions to be more resource efficient? (MAX. 3 ANSWERS POSSIBLE) Q4B Was sind die Hauptgründe, weshalb Ihr Unternehmen Maßnahmen zur Verbesserung der Ressourceneffizienz ergreift? (MAXIMAL 3 NENNUNGEN) Le rattrapage des principaux concurrents qui ont déjà mis en place des actions La réduction des coûts L environnement est l une des principales priorités de votre entreprise Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Catching up with main competitors who have already taken action Cost savings Environment is one of the top priorities of your company Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Um zu den größten Mitbewerbern aufzuschließen, die bereits Maßnahmen ergriffen haben Kosteneinsparungen Umweltschutz gehört zu den Kernprioritäten Ihres Unternehmens Spontan: Andere (Nicht vorlesen) Spontan: Keine (NICHT VORLESEN) Weiß nicht % EU 28 9-1 63 63 28-5 3-2 3-9 1-2 TR 5-10 49 49 19-1 1 0 0 0 2-3 MK 17-1 60 60 46 11 0 0 3-7 0-3 IS 13 1 57 57 27 4 6-3 0-8 16 2 NO 5-11 55 55 32-2 5 1 6-6 1-1 RS 11 6 47 47 19 0 5-12 4 2 8 7 IL 4-3 73 73 47 14 4-9 2-9 4-1 AL 14 0 37 37 19-9 0-4 5-8 0 0 ME 18-1 18 18 12 0 0-2 0 0 0 0 LI 6-1 56 56 49 11 5-13 9 4 0-5 US 8 2 59 59 40 11 2 0 4-5 1-8 T49

FLASH EUROBAROMETER Q5 Quel impact les actions mises en oeuvre pour accroître l'efficacité dans l'utilisation des ressources ont-elles eu sur les coûts de production au cours des deux dernières années? Q5 What impact have the undertaken resource efficiency actions had on the production costs over the past two years? Q5 Welche Auswirkungen hatten die in den letzten zwei Jahren ergriffenen Maßnahmen zur Verbesserung der Ressourceneffizienz auf die Produktionskosten? Cela a significativement fait baisser les coûts de production Cela a légèrement fait baisser les coûts de production Cela a légèrement fait augmenter les coûts de production Cela a significativement fait augmenter les coûts de production It significantly decreased production costs It slightly decreased production costs It slightly increased production costs It significantly increased production costs % Dadurch sind die Produktionskosten deutlich gesunken Dadurch sind die Produktionskosten geringfügig gesunken Dadurch sind die Produktionskosten geringfügig gestiegen Dadurch sind die Produktionskosten deutlich gestiegen EU 28 5 0 37 7 17-4 6 0 BE 5 0 40 11 14-8 6-3 BG 5-2 40-9 17 8 4-4 CZ 6 3 44 5 12-3 3-2 DK 4-3 33 16 10-2 0-4 DE 4 0 33-2 16 2 8 3 EE 6 5 37 0 8 1 1-1 IE 5 1 46 7 17 3 4-2 EL 10-3 49 12 12 2 2-4 ES 6-2 40 17 14-8 6-2 FR 2-1 29 8 20-8 8 3 IT 6 3 38 10 20-8 9 3 CY 10 5 35 5 15 1 6 5 LV 4-1 40-4 18 9 6-3 LT 1-6 47-9 9 2 1 0 LU 1-2 22 10 16-6 6 2 HU 5 0 48 6 14 2 3-1 MT 3 1 34 12 22 8 7-2 NL 2-3 40 1 15 0 3 2 AT 6 1 38 12 14-2 5-1 PL 3-1 36 1 18-4 3-1 PT 12 7 48 10 12-5 8-5 RO 6-6 42 7 15-1 11 4 SI 15 11 38 5 13-2 4-4 SK 2-5 43 10 20 4 4-3 FI 3-1 49 0 20 9 1-3 SE 3 1 37 0 12-4 1-1 UK 3 0 31 6 18-4 3-1 HR 7 0 40-4 10 3 5 1 T50

FLASH EUROBAROMETER Q5 Quel impact les actions mises en oeuvre pour accroître l'efficacité dans l'utilisation des ressources ont-elles eu sur les coûts de production au cours des deux dernières années? Q5 What impact have the undertaken resource efficiency actions had on the production costs over the past two years? Q5 Welche Auswirkungen hatten die in den letzten zwei Jahren ergriffenen Maßnahmen zur Verbesserung der Ressourceneffizienz auf die Produktionskosten? Cela n'a pas eu d'impact (NE PAS LIRE) Ne sais pas Total 'Baisser coûts de production' Total 'Augmenter coûts de production' It had no impact (DO NOT READ OUT) Don't know Total 'Decreased production costs' Total 'Increased production costs' % Spontan: Dadurch gab es keine Auswirkungen (NICHT VORLESEN) Weiß nicht Gesamt 'Gesunkene Produktionskosten' Gesamt 'Gestiegene Produktionskosten' EU 28 25-2 10-1 42 7 23-4 BE 27 4 8-4 45 11 20-11 BG 20 9 14-2 45-11 21 4 CZ 23-9 12 6 50 8 15-5 DK 41-3 12-4 37 13 10-6 DE 23-5 16 2 37-2 24 5 EE 35-7 13 2 43 5 9 0 IE 17-11 11 2 51 8 21 1 EL 24-5 3-2 59 9 14-2 ES 28-3 6-2 46 15 20-10 FR 31-3 10 1 31 7 28-5 IT 19-5 8-3 44 13 29-5 CY 27-7 7-9 45 10 21 6 LV 26 6 6-7 44-5 24 6 LT 24 13 18 0 48-15 10 2 LU 38-9 17 5 23 8 22-4 HU 24-6 6-1 53 6 17 1 MT 20-20 14 1 37 13 29 6 NL 26-6 14 6 42-2 18 2 AT 21-4 16-6 44 13 19-3 PL 29 11 11-6 39 0 21-5 PT 16-4 4-3 60 17 20-10 RO 14-1 12-3 48 1 26 3 SI 26-8 4-2 53 16 17-6 SK 20-8 11 2 45 5 24 1 FI 19-9 8 4 52-1 21 6 SE 28 5 19-1 40 1 13-5 UK 31 5 14-6 34 6 21-5 HR 27 8 11-8 47-4 15 4 T51

FLASH EUROBAROMETER Q5 Quel impact les actions mises en oeuvre pour accroître l'efficacité dans l'utilisation des ressources ont-elles eu sur les coûts de production au cours des deux dernières années? Q5 What impact have the undertaken resource efficiency actions had on the production costs over the past two years? Q5 Welche Auswirkungen hatten die in den letzten zwei Jahren ergriffenen Maßnahmen zur Verbesserung der Ressourceneffizienz auf die Produktionskosten? Cela a significativement fait baisser les coûts de production Cela a légèrement fait baisser les coûts de production Cela a légèrement fait augmenter les coûts de production Cela a significativement fait augmenter les coûts de production It significantly decreased production costs It slightly decreased production costs It slightly increased production costs It significantly increased production costs % Dadurch sind die Produktionskosten deutlich gesunken Dadurch sind die Produktionskosten geringfügig gesunken Dadurch sind die Produktionskosten geringfügig gestiegen Dadurch sind die Produktionskosten deutlich gestiegen EU 28 5 0 37 7 17-4 6 0 TR 10 5 42 13 21-1 13-10 MK 5-1 56 16 18 11 1-20 IS 4 1 26 2 12-4 5-1 NO 4-2 31-5 17 2 2 0 RS 12-11 46 10 15 11 7 5 IL 9-4 22-12 10 2 5-2 AL 9 1 25-8 19-7 1-3 ME 15-17 35 17 14 4 22 18 LI 10 8 26-9 17-12 2 1 US 7 3 32 7 23-4 6-5 T52

FLASH EUROBAROMETER Q5 Quel impact les actions mises en oeuvre pour accroître l'efficacité dans l'utilisation des ressources ont-elles eu sur les coûts de production au cours des deux dernières années? Q5 What impact have the undertaken resource efficiency actions had on the production costs over the past two years? Q5 Welche Auswirkungen hatten die in den letzten zwei Jahren ergriffenen Maßnahmen zur Verbesserung der Ressourceneffizienz auf die Produktionskosten? Cela n'a pas eu d'impact (NE PAS LIRE) Ne sais pas Total 'Baisser coûts de production' Total 'Augmenter coûts de production' It had no impact (DO NOT READ OUT) Don't know Total 'Decreased production costs' Total 'Increased production costs' % Spontan: Dadurch gab es keine Auswirkungen (NICHT VORLESEN) Weiß nicht Gesamt 'Gesunkene Produktionskosten' Gesamt 'Gestiegene Produktionskosten' EU 28 25-2 10-1 42 7 23-4 TR 7-9 7 2 52 18 34-11 MK 18-2 2-4 61 15 19-9 IS 34-4 19 6 30 3 17-5 NO 31 3 15 2 35-7 19 2 RS 14-15 6 0 58-1 22 16 IL 41 15 13 1 31-16 15 0 AL 18-11 28 28 34-7 20-10 ME 9-27 5 5 50 0 36 22 LI 25-2 20 14 36-1 19-11 US 23 4 9-5 39 10 29-9 T53

FLASH EUROBAROMETER Q6 Au cours des deux dernières années, combien avez-vous investi en moyenne par an pour accroître votre efficacité dans l'utilisation des ressources? Q6 Over the past two years, how much have you invested on average per year to be more resource efficient? Q6 Wie viel haben Sie in den letzten zwei Jahren durchschnittlich pro Jahr in die Verbesserung der Ressourceneffizienz investiert? Moins de 5% du chiffre d'affaires annuel 6 à 10 % du chiffre d'affaires annuel 11 à 30 % du chiffre d'affaires annuel 31 à 50 % du chiffre d'affaires annuel 51 à 75 % du chiffre d'affaires annuel Plus de 75 % du chiffre d'affaires annuel Ne sais pas Less than 5% of annual turnover 6-10% of annual turnover 11-30% of annual turnover 31-50% of annual turnover 51-75% of annual turnover More than 75% of annual turnover Don't know Moins de 5% du chiffre d'affaires annuel 6-10% des Jahresumsatzes 11-30% des Jahresumsatzes 31-50% des Jahresumsatzes 51-75% des Jahresumsatzes Mehr als 75% des Jahresumsatzes Weiß nicht % EU 28 72 11 12-4 3-1 1 0 0 0 1 1 15-12 BE 68 17 12-4 3-1 1 0 1 0 0 0 15-12 BG 65 19 8-20 3-2 3 1 1 1 0-1 20 2 CZ 74 5 3-10 2 0 0-1 0 0 0 0 21 6 DK 72-5 2-5 2 0 1 1 0 0 0 0 23 9 DE 69 5 12 2 3 0 2 1 0-1 0-1 14-6 EE 75 29 5-3 1 0 1 1 0 0 0 0 18-27 IE 78 8 11 0 3 2 0 0 0 0 0-2 8-8 EL 82 17 5-9 4 0 0-1 0 0 1 1 8-8 ES 74 13 5-4 3 0 1 1 0 0 0 0 17-10 FR 75 3 5-2 1 0 0 0 0 0 1 1 18-2 IT 67 0 6-5 4 2 0 0 0 0 1 0 22 3 CY 70 21 9-3 5 1 2 0 1 1 0 0 13-20 LV 50-2 8-3 1-3 2 2 3 3 0 0 36 3 LT 72 2 5-2 3 1 1-1 0-1 0-1 19 2 LU 75 6 5-5 2-2 1-1 0 0 1 0 16 2 HU 59 0 7-6 4 1 0 0 0 0 2 2 28 3 MT 75 20 11 1 2-2 1-1 0 0 0-1 11-17 NL 75 35 9 0 1 1 0 0 0-2 2 2 13-36 AT 71 12 8-3 2-2 0 0 0-1 1 1 18-7 PL 81 17 9-1 1-6 2 1 0 0 0 0 7-11 PT 69-2 8-4 3-4 0-2 0-1 1 1 19 12 RO 75 16 10-9 4-3 0-3 0 0 0 0 11-1 SI 76 28 10-11 4-1 2-1 0 0 0 0 8-15 SK 71 13 8-4 4-10 3 2 0-1 1 0 13 0 FI 66 4 10-5 2-1 2 1 0-1 0 0 20 2 SE 79 9 8-12 2-1 1-2 1 1 1 1 8 4 UK 70 7 9-8 6 1 0-1 0-1 1 1 14 1 HR 78 16 6-3 2 0 0-1 0 0 0 0 14-12 T54

FLASH EUROBAROMETER Q6 Au cours des deux dernières années, combien avez-vous investi en moyenne par an pour accroître votre efficacité dans l'utilisation des ressources? Q6 Over the past two years, how much have you invested on average per year to be more resource efficient? Q6 Wie viel haben Sie in den letzten zwei Jahren durchschnittlich pro Jahr in die Verbesserung der Ressourceneffizienz investiert? Moins de 5% du chiffre d'affaires annuel 6 à 10 % du chiffre d'affaires annuel 11 à 30 % du chiffre d'affaires annuel 31 à 50 % du chiffre d'affaires annuel 51 à 75 % du chiffre d'affaires annuel Plus de 75 % du chiffre d'affaires annuel Ne sais pas Less than 5% of annual turnover 6-10% of annual turnover 11-30% of annual turnover 31-50% of annual turnover 51-75% of annual turnover More than 75% of annual turnover Don't know % Weniger als 5% des jährlichen Umsatzes 6-10% des Jahresumsatzes 11-30% des Jahresumsatzes 31-50% des Jahresumsatzes 51-75% des Jahresumsatzes Mehr als 75% des Jahresumsatzes Weiß nicht EU 28 72 11 12-4 3-1 1 0 0 0 1 1 15-12 TR 56 12 15-6 12-1 3-5 2-1 2 2 10-1 MK 68 26 15-16 5-3 0 = 0 = 0 = 12-7 IS 77 21 1-4 4 3 0 = 0 = 0 = 18-20 NO 81 5 8-4 0-3 0-1 0 = 0 = 11 3 RS 65 5 14 1 6 3 2 = 1 1 0-2 12-8 IL 58 13 7-7 2-5 1 = 0 = 0-1 32 = AL 36-13 0-18 4 1 0 = 0 = 0 = 60 30 ME 65 12 17-7 10 2 0-2 0 = 4 4 4-9 LI 64 1 5-9 3 2 2 2 0 = 0-3 26 7 US 72 15 11-6 5 2 2 = 1 1 1-1 8-11 T55

FLASH EUROBAROMETER Q7 Dans l ensemble, êtes-vous très satisfait(e), plutôt satisfait(e), plutôt insatisfait(e) ou très insatisfait(e) du retour sur les investissements faits par votre entreprise pour accroître son efficacité dans l utilisation des ressources? Q7 Overall, are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the return on the investments you have made on resource efficiency? Q7 Sind Sie insgesamt gesehen mit der Rentabilität der Investitionen, die Sie in die Ressourceneffizienz getätigt haben, sehr zufrieden, eher zufrieden, eher unzufrieden oder sehr unzufrieden? Très satisfait(e) Plutôt satisfait(e) Plutôt insatisfait(e) Très insatisfait(e) Ne sais pas Total 'Satisfait(e)' Total 'Insatisfait(e)' Very satisfied Fairly satisfied Fairly dissatisfied Very dissatisfied Don't know Total 'Satisfied' Total 'Dissatisfied' Sehr zufrieden Eher zufrieden Eher unzufrieden Sehr unzufrieden Weiß nicht Gesamt 'Zufrieden' Gesamt 'Unzufrieden' % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR 12 56 12 4 16 68 16 12 64 9 2 13 76 11 6 50 18 5 21 56 23 3 62 11 2 22 65 13 25 43 4 2 26 68 6 16 59 10 2 13 75 12 5 62 10 1 14 66 9 2 9 80 11 6 60 16 7 22 67 11 11 66 23 21 63 4 2 10 84 6 6 53 14 4 8 49 24 11 8 57 35 11 62 7 3 23 59 18 17 73 10 8 47 13 5 27 55 18 11 59 13 1 8 54 12 2 24 62 14 7 54 20 4 16 70 14 15 61 24 5 55 15 10 15 60 25 20 59 5 2 24 56 5 1 14 80 6 5 58 14 3 14 79 20 63 17 27 39 6 8 20 66 14 4 64 20 5 24 57 7 4 8 81 11 6 52 20 4 7 68 18 58 13 62 7 2 16 75 9 10 58 8 0 24 68 8 15 59 5 0 21 74 5 8 46 11 7 28 54 18 7 25 24 T56

FLASH EUROBAROMETER Q7 Dans l ensemble, êtes-vous très satisfait(e), plutôt satisfait(e), plutôt insatisfait(e) ou très insatisfait(e) du retour sur les investissements faits par votre entreprise pour accroître son efficacité dans l utilisation des ressources? Q7 Overall, are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the return on the investments you have made on resource efficiency? Q7 Sind Sie insgesamt gesehen mit der Rentabilität der Investitionen, die Sie in die Ressourceneffizienz getätigt haben, sehr zufrieden, eher zufrieden, eher unzufrieden oder sehr unzufrieden? Très satisfait(e) Plutôt satisfait(e) Plutôt insatisfait(e) Très insatisfait(e) Ne sais pas Total 'Satisfait(e)' Total 'Insatisfait(e)' Very satisfied Fairly satisfied Fairly dissatisfied Very dissatisfied Don't know Total 'Satisfied' Total 'Dissatisfied' Sehr zufrieden Eher zufrieden Eher unzufrieden Sehr unzufrieden Weiß nicht Gesamt 'Zufrieden' Gesamt 'Unzufrieden' % EU 28 TR MK IS NO RS IL AL ME LI US 12 56 12 4 16 68 16 13 64 10 10 3 77 20 17 66 13 4 0 83 17 12 43 3 0 42 55 3 13 55 7 0 25 68 7 7 33 29 9 22 40 38 15 49 11 4 21 64 2 56 6 11 25 58 17 9 69 11 7 4 78 18 22 49 5 0 24 71 5 29 53 7 4 7 82 11 15 T57

FLASH EUROBAROMETER Q8 Votre entreprise utilise-t-elle un ou plusieurs des systèmes de gestion environnementale suivant(s)? (PLUSIEURS RÉPONSES POSSIBLES) Q8 Does your company use one or more of these environmental management systems? (MULTIPLE ANSWERS POSSIBLE) Q8 Nutzt Ihr Unternehmen eines oder mehrere der folgenden Umweltmanagementsysteme? (MEHRFACHNENNUNGEN MÖGLICH) EMAS (Système communautaire de management environnemental et d'audit) ISO 14001 ISO 14064 (gaz à effet de serre) ISO 16000 (système de gestion de l'énergie) EMAS (Environmental Management and Audit System) ISO 14001 ISO 14064 (greenhouse gases) ISO 16000 (energy management system) % EMAS (Environmental Management and Audit System - Gemeinschaftssystem für Umweltmanagement und Umweltbetriebsprüfung) ISO 14001 ISO 14064 (Treibhausgase) ISO 16000 (Energiemanagementsys tem) EU 28 2 0 9 3 2 1 2 1 BE 1-1 4 3 1 1 2 2 BG 1 1 6 5 0-1 2 1 CZ 3 0 11 4 1-1 3 2 DK 0 0 4 1 0-1 0 0 DE 1 0 8 3 1 1 3 2 EE 0 0 4 2 1 1 1 1 IE 3 2 6 3 2 1 3 2 EL 1 1 11 3 0 0 1-1 ES 2 0 11-1 2 0 4 1 FR 1 1 4 1 2 1 0 0 IT 3 2 14 8 3 2 3 3 CY 1-4 6 4 1 1 0 0 LV 1 1 3 0 1 0 1-2 LT 3 1 8 6 2 0 1-2 LU 2 0 4 2 2 2 3 1 HU 1 0 5-2 0-1 0-1 MT 1 1 3-1 1 1 1 1 NL 1 0 6-1 3 2 3 1 AT 1 0 6 4 0-1 1 1 PL 3 2 5 3 1-1 1-3 PT 6-3 8 1 3-4 5 0 RO 2-1 11 3 1-1 1-1 SI 7 5 11 3 1-1 2 0 SK 2 1 10 3 2 0 2-1 FI 0 0 7 0 0 0 0-1 SE 0-1 16 4 1 0 0-1 UK 1-3 8 3 1-1 1 0 HR 2 2 9 5 1 1 1 0 T58

FLASH EUROBAROMETER Q8 Votre entreprise utilise-t-elle un ou plusieurs des systèmes de gestion environnementale suivant(s)? (PLUSIEURS RÉPONSES POSSIBLES) Q8 Does your company use one or more of these environmental management systems? (MULTIPLE ANSWERS POSSIBLE) Q8 Nutzt Ihr Unternehmen eines oder mehrere der folgenden Umweltmanagementsysteme? (MEHRFACHNENNUNGEN MÖGLICH) Un système de gestion environnemental national ou régional Autre (NE PAS LIRE) Aucun (NE PAS LIRE) Ne sais pas A national or regional environmental management system Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Ein nationales oder regionales Umweltmanagementsystem Spontan: Andere (NICHT VORLESEN) Spontan: Keines (NICHT VORLESEN) Weiß nicht % EU 28 11-3 5 0 67 2 8-2 BE 9 3 1-2 80-1 4-5 BG 3-3 2-1 75-7 11 6 CZ 4 3 8-2 71 2 5-4 DK 1-2 7 4 79-9 10 7 DE 8 1 4 2 73-6 5-3 EE 1 0 3 0 86-2 6 1 IE 12 9 2-1 69 1 8-14 EL 7 6 11 2 69-4 2-5 ES 13 4 4 0 70 4 5-5 FR 8 4 4 0 74-3 7-4 IT 21-23 7 1 47 12 12 1 CY 2 2 12-4 73 0 5 0 LV 3-1 4 1 82 8 9-5 LT 7 3 2 0 77 9 6-12 LU 34 1 2-3 57 7 3-8 HU 4 3 8-1 81 4 1-5 MT 9 3 3-4 79 2 4-3 NL 4-1 2-2 79 8 7-4 AT 7 1 8 5 74 2 5-12 PL 7-2 3 0 71-2 10 2 PT 13-10 4-1 60 12 12-2 RO 9 4 5 2 70 0 6-2 SI 12 1 6-1 58-10 5 0 SK 2-1 8 6 73-9 5-2 FI 4-1 4 2 83-2 3 1 SE 5 1 6 3 62-10 12 3 UK 8 0 2-1 72 1 9-2 HR 20 18 5-1 60-19 6-2 T59

FLASH EUROBAROMETER Q8 Votre entreprise utilise-t-elle un ou plusieurs des systèmes de gestion environnementale suivant(s)? (PLUSIEURS RÉPONSES POSSIBLES) Q8 Does your company use one or more of these environmental management systems? (MULTIPLE ANSWERS POSSIBLE) Q8 Nutzt Ihr Unternehmen eines oder mehrere der folgenden Umweltmanagementsysteme? (MEHRFACHNENNUNGEN MÖGLICH) EMAS (Système communautaire de management environnemental et d'audit) ISO 14001 ISO 14064 (gaz à effet de serre) ISO 16000 (système de gestion de l'énergie) EMAS (Environmental Management and Audit System) ISO 14001 ISO 14064 (greenhouse gases) ISO 16000 (energy management system) % EMAS (Environmental Management and Audit System - Gemeinschaftssystem für Umweltmanagement und Umweltbetriebsprüfung) ISO 14001 ISO 14064 (Treibhausgase) ISO 16000 (Energiemanagementsys tem) EU 28 2 0 9 3 2 1 2 1 TR 15 5 16 7 3-2 5 1 MK 3-2 9 8 2 1 2-2 IS 0 0 5 2 1 1 0 0 NO 1 1 8 1 1 1 2 2 RS 2 2 9 0 0 0 1 1 IL 2 0 6 2 2 1 1-3 AL 1 1 2 1 0 0 0 0 ME 4 2 15 4 1 1 2 2 LI 1 1 10 7 0-1 3 3 US 1-2 3 3 3 3 5 3 T60

FLASH EUROBAROMETER Q8 Votre entreprise utilise-t-elle un ou plusieurs des systèmes de gestion environnementale suivant(s)? (PLUSIEURS RÉPONSES POSSIBLES) Q8 Does your company use one or more of these environmental management systems? (MULTIPLE ANSWERS POSSIBLE) Q8 Nutzt Ihr Unternehmen eines oder mehrere der folgenden Umweltmanagementsysteme? (MEHRFACHNENNUNGEN MÖGLICH) Un système de gestion environnemental national ou régional Autre (NE PAS LIRE) Aucun (NE PAS LIRE) Ne sais pas A national or regional environmental management system Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Ein nationales oder regionales Umweltmanagementsystem Spontan: Andere (NICHT VORLESEN) Spontan: Keines (NICHT VORLESEN) Weiß nicht % EU 28 11-3 5 0 67 2 8-2 TR 10 1 4 0 55-13 7 4 MK 7 0 4 0 62-4 17 3 IS 8-1 6 0 76 6 4-8 NO 6-7 6 1 71 2 8 2 RS 10 8 4-9 69 1 6-3 IL 4-8 15 5 70 13 5-10 AL 0-5 5 4 91 16 1-17 ME 8 8 13 8 48-29 11 4 LI 8 5 7 0 70 8 4-21 US 5 2 1-1 80 14 7-17 T61

FLASH EUROBAROMETER Q8a Votre entreprise utilise-t-elle un ou plusieurs des systèmes de gestion environnementale suivant(s)? (PLUSIEURS RÉPONSES POSSIBLES) Q8a Does your company use one or more of these environmental management systems? (MULTIPLE ANSWERS POSSIBLE) Q8a Nutzt Ihr Unternehmen eines oder mehrere der folgenden Umweltmanagementsysteme? (MEHRFACHNENNUNGEN MÖGLICH) EMAS (Système communautaire de management environnemental et d'audit) ISO 14001 ISO 14064 (gaz à effet de serre) EMAS (Environmental Management and Audit System) ISO 14001 ISO 14064 (greenhouse gases) % EMAS (Environmental Management and Audit System - Gemeinschaftssystem für Umweltmanagement und Umweltbetriebsprüfung) ISO 14001 ISO 14064 (Treibhausgase) EU 28 8 1 36 12 7 2 BE 7-15 24 13 8 4 BG 9 6 46 35 1-7 CZ 13-2 44 12 3-4 DK 4-1 34-4 2-4 DE 5-1 37 2 4 1 EE 0-1 52 18 8 4 IE 14 7 27 0 7-1 EL 2 0 38-3 1 0 ES 9-1 44-5 7 0 FR 6 5 23-2 9-1 IT 7 5 34 23 8 6 CY 5-15 29 22 2 2 LV 9 9 32 5 6-6 LT 17 5 47 29 13 0 LU 4-2 11 7 4 4 HU 6 2 30-11 0-3 MT 4 2 15-8 3 2 NL 8 3 43 2 19 15 AT 7 0 27 14 0-7 PL 14 7 26 14 3-7 PT 21-3 30 12 11-7 RO 6-7 43 5 3-4 SI 20 13 31 1 2-5 SK 9 1 46-13 10-10 FI 2-1 48-7 0 0 SE 1-4 60-3 4 1 UK 8-16 42 15 7-3 HR 7 5 26-3 3 3 T62

FLASH EUROBAROMETER Q8a Votre entreprise utilise-t-elle un ou plusieurs des systèmes de gestion environnementale suivant(s)? (PLUSIEURS RÉPONSES POSSIBLES) Q8a Does your company use one or more of these environmental management systems? (MULTIPLE ANSWERS POSSIBLE) Q8a Nutzt Ihr Unternehmen eines oder mehrere der folgenden Umweltmanagementsysteme? (MEHRFACHNENNUNGEN MÖGLICH) ISO 16000 (système de gestion de l'énergie) ISO 16000 (energy management system) Un système de gestion environnemental national ou régional A national or regional environmental management system Autre (NE PAS LIRE) Other (DO NOT READ OUT) ISO 16000 (Energiemanagementsystem) Ein nationales oder regionales Umweltmanagementsystem Spontan: Andere (NICHT VORLESEN) % EU 28 8 2 43-12 19 1 BE 12 8 57-1 6-21 BG 14 8 23-27 11-13 CZ 14 10 18 12 33-12 DK 2 0 6-24 65 36 DE 12 5 39-10 17 1 EE 11 8 8-10 34-13 IE 12 3 50 24 9-21 EL 3-5 24 18 39-6 ES 14 3 53 15 15-3 FR 1-1 46 12 24-10 IT 7 6 51-31 16 5 CY 2 1 7 6 55-17 LV 12-10 31 1 40 11 LT 6-17 42 16 13-1 LU 8 4 85 1 6-6 HU 3-1 21 17 48-4 MT 8 6 55 21 21-20 NL 18 8 30 0 14-11 AT 2 2 32-22 39 14 PL 4-15 41-4 15-1 PT 17 3 48-12 16 3 RO 6-5 36 14 19 7 SI 5-2 33-6 15-11 SK 10-21 8-22 37 22 FI 2-8 33-2 25 8 SE 1-2 20-4 23 7 UK 6-1 43-2 11-6 HR 2-9 59 44 15-30 T63

FLASH EUROBAROMETER Q8a Votre entreprise utilise-t-elle un ou plusieurs des systèmes de gestion environnementale suivant(s)? (PLUSIEURS RÉPONSES POSSIBLES) Q8a Does your company use one or more of these environmental management systems? (MULTIPLE ANSWERS POSSIBLE) Q8a Nutzt Ihr Unternehmen eines oder mehrere der folgenden Umweltmanagementsysteme? (MEHRFACHNENNUNGEN MÖGLICH) EMAS (Système communautaire de management environnemental et d'audit) ISO 14001 ISO 14064 (gaz à effet de serre) EMAS (Environmental Management and Audit System) ISO 14001 ISO 14064 (greenhouse gases) % EMAS (Environmental Management and Audit System - Gemeinschaftssystem für Umweltmanagement und Umweltbetriebsprüfung) ISO 14001 ISO 14064 (Treibhausgase) EU 28 8 1 36 12 7 2 TR 40 7 44 13 8-8 MK 12-14 44 37 8 3 IS 2-1 24 8 7 7 NO 3 2 40 11 3 1 RS 10 9 37-2 0-1 IL 9 0 23 10 9 7 AL 16 14 26 11 0 0 ME 10-1 36-34 3 3 LI 4 4 39 13 0-7 US 9-23 22 18 19 15 T64

FLASH EUROBAROMETER Q8a Votre entreprise utilise-t-elle un ou plusieurs des systèmes de gestion environnementale suivant(s)? (PLUSIEURS RÉPONSES POSSIBLES) Q8a Does your company use one or more of these environmental management systems? (MULTIPLE ANSWERS POSSIBLE) Q8a Nutzt Ihr Unternehmen eines oder mehrere der folgenden Umweltmanagementsysteme? (MEHRFACHNENNUNGEN MÖGLICH) ISO 16000 (système de gestion de l'énergie) ISO 16000 (energy management system) Un système de gestion environnemental national ou régional A national or regional environmental management system Autre (NE PAS LIRE) Other (DO NOT READ OUT) ISO 16000 (Energiemanagementsystem) Ein nationales oder regionales Umweltmanagementsystem Spontan: Andere (NICHT VORLESEN) % EU 28 8 2 43-12 19 1 TR 12-2 27-4 10-4 MK 12-10 33-4 21 1 IS 1 0 42-8 32-4 NO 11 9 32-21 30 10 RS 4 2 41 30 17-38 IL 5-8 16-25 61 25 AL 5 5 0-78 58 49 ME 5 5 20 20 31 1 LI 11 11 31 6 26-23 US 39 21 37 10 6-11 T65

FLASH EUROBAROMETER Q9 Votre entreprise a-t-elle déjà répondu à un appel d'offres pour un marché public qui comprenait des exigences environnementales? Q9 Did your company bid for a public procurement tender that included environmental requirements? Q9 Hat Ihr Unternehmen an einer öffentlichen Ausschreibung teilgenommen, bei der Umweltauflagen erfüllt werden mussten? Oui, avec succès Oui, mais sans succès Oui, et le résultat n'est pas encore connu Non Ne sais pas Total 'Oui' Yes, successfully Yes, unsuccessfully Yes, but outcome is unknown No Don't know Total 'Yes' Ja, erfolgreich Ja, ohne Erfolg Ja, aber es liegt noch keine Entscheidung vor Nein Weiß nicht Gesamt 'Ja' % EU 28 7 1 3 0 2 0 85-2 3 1 12 1 BE 7 4 1 2-1 83-5 4 3 13 2 BG 3 0 2 0 2 0 87-6 6 6 7 0 CZ 11 6 4-1 0-2 83-2 2-1 15 3 DK 8 2 2-3 1 0 81-3 8 4 11-1 DE 8 3 3 2 1-1 84-7 4 3 12 4 EE 4 1 0 0 0 0 95 0 1-1 4 1 IE 7 1 2-1 3 1 83-2 5 1 12 1 EL 3-5 1 0 1 1 94 3 1 1 5-4 ES 4-1 2-2 1 1 90 2 3 0 7-2 FR 13 5 3 1 2-1 79-6 3 1 18 5 IT 5-1 3 1 1-1 89 1 2 0 9-1 CY 7 5 2 0 3 1 86-2 2-4 12 6 LV 6-3 2-1 1 0 89 3 2 1 9-4 LT 5 1 3 1 1 0 90-1 1-1 9 2 LU 6-2 5 3 4 3 83-5 2 1 15 4 HU 8 3 3 0 1-1 86-1 2-1 12 2 MT 8 4 3 1 3 0 86-3 0-2 14 5 NL 3-1 3-2 1-3 92 7 1-1 7-6 AT 11 6 1 0 1-1 86-4 1-1 13 5 PL 5 0 3 0 2 0 86-2 4 2 10 0 PT 2-1 0-1 1-1 96 3 1 0 3-3 RO 5-2 2 0 2 1 90 0 1 1 9-1 SI 11 6 4-2 1-1 82-5 2 2 16 3 SK 5 1 7 5 2 1 82-10 4 3 14 7 FI 8 1 7 3 2-1 80-4 3 1 17 3 SE 19 2 8 5 2-2 69-3 2-2 29 5 UK 5-1 3-1 2 1 79-3 11 4 10-1 HR 7 4 5 1 2-1 82-7 4 3 14 4 T66

FLASH EUROBAROMETER Q9 Votre entreprise a-t-elle déjà répondu à un appel d'offres pour un marché public qui comprenait des exigences environnementales? Q9 Did your company bid for a public procurement tender that included environmental requirements? Q9 Hat Ihr Unternehmen an einer öffentlichen Ausschreibung teilgenommen, bei der Umweltauflagen erfüllt werden mussten? Oui, avec succès Oui, mais sans succès Oui, et le résultat n'est pas encore connu Non Ne sais pas Total 'Oui' Yes, successfully Yes, unsuccessfully Yes, but outcome is unknown No Don't know Total 'Yes' Ja, erfolgreich Ja, ohne Erfolg Ja, aber es liegt noch keine Entscheidung vor Nein Weiß nicht Gesamt 'Ja' % EU 28 7 1 3 0 2 0 85-2 3 1 12 1 TR 11 5 2-1 2-1 81-7 4 4 15 3 MK 6 3 5 4 1 0 88-5 0-2 12 7 IS 7 4 3 0 0 0 83-9 7 5 10 4 NO 6-6 6-1 1-1 83 4 4 4 13-8 RS 7-1 5 3 4 0 83-1 1-1 16 2 IL 5-8 1-1 1 0 91 10 2-1 7-9 AL 6-3 1 1 0 0 92 1 1 1 7-2 ME 12 1 5 2 1 1 80-6 2 2 18 4 LI 14 2 1 1 2-1 82-1 1-1 17 2 US 6-2 2 0 4 2 84 12 4-12 12 0 T67

FLASH EUROBAROMETER Q10A Votre entreprise a-t-elle rencontré des difficultés en répondant à un appel d offres public comprenant des exigences environnementales? Q10A Did your company experience any difficulties when bidding for a public procurement tender that included environmental requirements? Q10A Hat Ihr Unternehmen bei der Teilnahme an einer öffentlichen Ausschreibung, bei der Umweltauflagen erfüllt werden mussten, irgendwelche Schwierigkeiten gehabt? Oui Non Ne sais pas Yes No Don't know Ja Nein Weiß nicht % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR 21 77 2 24 76 0 45 53 2 18 76 6 20 78 2 11 89 0 7 91 2 17 79 4 14 86 0 6 93 1 33 66 1 22 77 1 27 73 0 29 71 0 42 57 1 15 85 0 34 62 4 17 82 1 41 58 1 15 85 0 11 86 3 4 84 12 22 78 0 46 53 1 19 80 1 22 77 1 25 72 3 15 84 1 21 77 2 T68

FLASH EUROBAROMETER Q10A Votre entreprise a-t-elle rencontré des difficultés en répondant à un appel d offres public comprenant des exigences environnementales? Q10A Did your company experience any difficulties when bidding for a public procurement tender that included environmental requirements? Q10A Hat Ihr Unternehmen bei der Teilnahme an einer öffentlichen Ausschreibung, bei der Umweltauflagen erfüllt werden mussten, irgendwelche Schwierigkeiten gehabt? Oui Non Ne sais pas Yes No Don't know Ja Nein Weiß nicht % EU 28 TR MK IS NO RS IL AL ME LI US 21 77 2 10 87 3 34 66 0 10 90 0 10 89 1 22 76 2 17 79 4 52 48 0 5 95 0 10 90 0 16 83 1 T69

FLASH EUROBAROMETER Q10B Pour quelle(s) raison(s) votre entreprise n a-t-elle jamais répondu à un appel d offres public comprenant des exigences environnementales? (PLUSIEURS REPONSES POSSIBLES) Q10B Why did your company not apply for a public procurement tender that included environmental requirements? (MULTIPLE ANSWERS POSSIBLE) Q10B Weshalb hat Ihr Unternehmen nicht an einer öffentlichen Ausschreibung teilgenommen, bei der Umweltauflagen erfüllt werden mussten? (MEHRFACHNENNUNGEN MÖGLICH) Nous n avons jamais essayé car nous supposons que cela serait trop compliqué Nous n en avons jamais eu l occasion Les coûts étaient trop élevés We didn't even try to bid because we assumed it was too complicated We have never been confronted with such a tender The costs were too high Wir haben gar nicht versucht, ein Angebot abzugeben, weil wir davon ausgingen, dass die Erfüllung der Anforderungen zu schwierig geworden wäre Wir sind nie auf eine solche Ausschreibung gestoßen Die Kosten wären zu hoch gewesen % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR 14 55 8 21 67 17 3 54 24 42 9 6 48 7 10 52 7 4 65 13 51 11 21 61 8 16 53 8 10 60 11 44 6 13 62 1 17 66 5 6 63 11 47 7 13 40 11 11 51 1 4 80 5 48 3 24 55 10 20 66 16 16 56 28 30 12 19 39 16 9 83 4 4 77 21 70 15 32 8 2 3 2 1 3 11 3 13 T70

FLASH EUROBAROMETER Q10B Pour quelle(s) raison(s) votre entreprise n a-t-elle jamais répondu à un appel d offres public comprenant des exigences environnementales? (PLUSIEURS REPONSES POSSIBLES) Q10B Why did your company not apply for a public procurement tender that included environmental requirements? (MULTIPLE ANSWERS POSSIBLE) Q10B Weshalb hat Ihr Unternehmen nicht an einer öffentlichen Ausschreibung teilgenommen, bei der Umweltauflagen erfüllt werden mussten? (MEHRFACHNENNUNGEN MÖGLICH) Trop de papiers justificatifs sont à fournir Les tests techniques de performance ou de fonctionnalités environnementales de nos produits ou services était trop compliqués à obtenir Autre (NE PAS LIRE) Ne sais pas Too much paperwork to be submitted Technical tests of the environmental performance or functionalities of our products or services were too complicated to obtain Other (DO NOT READ OUT) Don't know Es hätten zu viele Unterlagen eingereicht werden müssen Die Beschaffung von Umweltverträglichkeitsprüfunge n oder technischen Tests zur Funktionalität unserer Produkte oder Dienstleistungen wäre zu kompliziert geworden Spontan: Andere (Nicht vorlesen) Weiß nicht % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR 9 6 24 10 25 15 14 6 4 0 25 14 13 10 25 16 3 3 31 15 7 9 17 17 2 1 34 4 9 6 16 18 16 9 20 6 10 7 29 11 4 1 27 7 3 3 38 7 1 3 14 8 11 6 18 6 5 2 25 7 7 3 19 18 7 3 37 5 1 4 19 14 4 3 9 7 2 4 37 15 8 12 11 14 10 22 16 5 17 2 14 15 19 22 12 31 7 3 5 10 5 2 12 4 15 13 7 15 7 35 5 13 7 7 1 14 T71

FLASH EUROBAROMETER Q10B Pour quelle(s) raison(s) votre entreprise n a-t-elle jamais répondu à un appel d offres public comprenant des exigences environnementales? (PLUSIEURS REPONSES POSSIBLES) Q10B Why did your company not apply for a public procurement tender that included environmental requirements? (MULTIPLE ANSWERS POSSIBLE) Q10B Weshalb hat Ihr Unternehmen nicht an einer öffentlichen Ausschreibung teilgenommen, bei der Umweltauflagen erfüllt werden mussten? (MEHRFACHNENNUNGEN MÖGLICH) Nous n avons jamais essayé car nous supposons que cela serait trop compliqué Nous n en avons jamais eu l occasion Les coûts étaient trop élevés We didn't even try to bid because we assumed it was too complicated We have never been confronted with such a tender The costs were too high Wir haben gar nicht versucht, ein Angebot abzugeben, weil wir davon ausgingen, dass die Erfüllung der Anforderungen zu schwierig geworden wäre Wir sind nie auf eine solche Ausschreibung gestoßen Die Kosten wären zu hoch gewesen % EU 28 TR MK IS NO RS IL AL ME LI US 14 55 8 28 74 24 9 58 4 11 72 8 3 82 3 19 57 1 6 56 3 27 48 29 23 51 1 0 40 0 25 69 20 T72

FLASH EUROBAROMETER Q10B Pour quelle(s) raison(s) votre entreprise n a-t-elle jamais répondu à un appel d offres public comprenant des exigences environnementales? (PLUSIEURS REPONSES POSSIBLES) Q10B Why did your company not apply for a public procurement tender that included environmental requirements? (MULTIPLE ANSWERS POSSIBLE) Q10B Weshalb hat Ihr Unternehmen nicht an einer öffentlichen Ausschreibung teilgenommen, bei der Umweltauflagen erfüllt werden mussten? (MEHRFACHNENNUNGEN MÖGLICH) Trop de papiers justificatifs sont à fournir Les tests techniques de performance ou de fonctionnalités environnementales de nos produits ou services était trop compliqués à obtenir Autre (NE PAS LIRE) Ne sais pas Too much paperwork to be submitted Technical tests of the environmental performance or functionalities of our products or services were too complicated to obtain Other (DO NOT READ OUT) Don't know Es hätten zu viele Unterlagen eingereicht werden müssen Die Beschaffung von Umweltverträglichkeitsprüfunge n oder technischen Tests zur Funktionalität unserer Produkte oder Dienstleistungen wäre zu kompliziert geworden Spontan: Andere (Nicht vorlesen) Weiß nicht % EU 28 TR MK IS NO RS IL AL ME LI US 9 6 24 10 16 21 2 7 1 1 35 0 8 5 5 18 8 0 14 2 5 1 20 0 2 2 24 13 21 1 11 1 14 5 22 7 0 0 55 7 29 15 7 11 T73

FLASH EUROBAROMETER Q11 Quelle était la principale difficulté rencontrée par votre entreprise pour répondre à un appel d offres public comprenant des exigences environnementales? (LUNE SEULE REPONSE) Q11 What was the most prominent difficulty that you faced when bidding for a public procurement tender with environmental requirements Q11 Was war die Hauptschwierigkeit, der Sie bei der Teilnahme an einer öffentlichen Ausschreibung, bei der Umweltauflagen erfüllt werden mussten, gegenübergestanden haben? Les coûts Les tests techniques de performance environnementale ou de fonctionnalités de nos produits ou services Trop de papiers justificatifs à fournir Autre(s) Ne sais pas Costs Technical tests of the environmental performance or functionalities of our products or services Too much paperwork to be submitted Other Don't know Kosten Umweltverträglichkeitsprüfu ngen oder technische Tests zur Funktionalität unserer Produkte oder Dienstleistungen Es mussten zu viele Unterlagen eingereicht werden Sonstige Weiß nicht % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR 19 11 39 30 8 0 84 8 26 22 20 30 10 3 39 48 24 26 40 7 52 0 48 0 25 0 75 0 32 25 10 33 0 24 34 33 57 0 29 14 14 21 35 30 24 3 28 45 46 5 40 9 5 3 57 35 10 0 49 41 14 7 79 0 29 8 42 21 7 52 0 41 28 7 41 24 32 4 43 21 37 0 48 10 0 0 100 0 4 36 25 35 68 4 22 6 13 3 44 40 10 36 21 33 1 11 46 38 0 0 73 27 2 14 26 58 1 0 2 0 3 0 0 0 9 0 0 0 0 0 0 0 0 0 0 0 5 0 0 0 0 0 4 0 0 T74

FLASH EUROBAROMETER Q11 Quelle était la principale difficulté rencontrée par votre entreprise pour répondre à un appel d offres public comprenant des exigences environnementales? (LUNE SEULE REPONSE) Q11 What was the most prominent difficulty that you faced when bidding for a public procurement tender with environmental requirements Q11 Was war die Hauptschwierigkeit, der Sie bei der Teilnahme an einer öffentlichen Ausschreibung, bei der Umweltauflagen erfüllt werden mussten, gegenübergestanden haben? Les coûts Les tests techniques de performance environnementale ou de fonctionnalités de nos produits ou services Trop de papiers justificatifs à fournir Autre(s) Ne sais pas Costs Technical tests of the environmental performance or functionalities of our products or services Too much paperwork to be submitted Other Don't know Kosten Umweltverträglichkeitsprüfungen oder technische Tests zur Funktionalität unserer Produkte oder Dienstleistungen Es mussten zu viele Unterlagen eingereicht werden Sonstige Weiß nicht % EU 28 TR MK IS NO RS IL AL ME LI US 19 11 39 30 1 38 16 9 37 0 39 5 41 15 0 0 0 100 0 0 54 8 30 8 0 8 0 37 55 0 17 0 28 55 0 74 9 17 0 0 0 0 67 33 0 0 0 100 0 0 32 33 35 0 0 T75

FLASH EUROBAROMETER Q12 Sur quel(s) type(s) de soutien votre entreprise s appuie-t-elle pour accroître son efficacité dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q12 Which type of support does your company rely on in its efforts to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q12 Auf welche Formen der Unterstützung setzt Ihr Unternehmen bei der Verbesserung der Ressourceneffizienz? (MEHRFACHNENNUNGEN MÖGLICH) Ses propres ressources financières Sa propre expertise technique Un soutien externe Autre (NE PAS LIRE) Ne sais pas Its own financial resources Its own technical expertise External support Other (DO NOT READ OUT) Don't know Auf die eigenen finanziellen Mittel Auf das eigene technische Knowhow Auf externe Unterstützung Spontan: Andere (Nicht vorlesen) Weiß nicht % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR 60 53 19 2 78 44 17 3 59 49 13 3 79 62 15 1 53 45 18 4 61 53 30 1 82 63 10 4 60 42 18 1 75 42 14 4 61 49 18 3 59 39 14 1 47 59 19 3 65 48 8 0 78 55 9 0 69 36 6 2 64 31 11 0 60 50 23 5 72 45 17 1 49 54 29 1 67 61 32 2 62 63 11 0 68 45 12 0 87 25 2 1 69 44 20 3 68 59 15 2 57 50 15 0 54 48 16 3 63 62 24 1 91 92 11 0 5 6 5 5 9 5 1 5 0 7 9 2 3 3 6 11 4 8 10 4 2 1 2 3 7 6 7 9 0 T76

FLASH EUROBAROMETER Q12 Sur quel(s) type(s) de soutien votre entreprise s appuie-t-elle pour accroître son efficacité dans l utilisation des ressources? (PLUSIEURS REPONSES POSSIBLES) Q12 Which type of support does your company rely on in its efforts to be more resource efficient? (MULTIPLE ANSWERS POSSIBLE) Q12 Auf welche Formen der Unterstützung setzt Ihr Unternehmen bei der Verbesserung der Ressourceneffizienz? (MEHRFACHNENNUNGEN MÖGLICH) Ses propres ressources financières Sa propre expertise technique Un soutien externe Autre (NE PAS LIRE) Ne sais pas Its own financial resources Its own technical expertise External support Other (DO NOT READ OUT) Don't know Auf die eigenen finanziellen Mittel Auf das eigene technische Knowhow Auf externe Unterstützung Spontan: Andere (Nicht vorlesen) Weiß nicht % EU 28 TR MK IS NO RS IL AL ME LI US 60 53 19 2 5 81 26 10 1 3 84 41 8 0 0 50 62 21 2 13 74 53 17 2 7 68 40 10 1 2 62 51 11 2 9 92 22 11 4 0 71 38 21 1 1 56 58 26 3 9 61 58 23 1 6 T77

FLASH EUROBAROMETER Q13 Plus précisément, de quel type de soutien externe s agit-il? (PLUSIEURS RÉPONSES POSSIBLES) Q13 More precisely, which type of external support is it? ( MULTIPLE ANSWERS POSSIBLE) Q13 Ganz konkret gefragt: Um welche Formen der externen Unterstützung handelt es sich dabei? (MEHRFACHNENNUNGEN MÖGLICH) Un financement public (subventions, garanties ou prêts) Public funding (grants, guarantees or loans) Un financement privé (par exemple par une banque, une société d investissement ou un fonds de capitalrisque) Private funding (from a bank, investment company or venture capital fund) Un financement par des amis ou de la famille Funding from friends or relatives Le conseil ou une autre aide non financière de l administration publique Advice or other nonfinancial assistance from public administration Le conseil ou une autre aide non financière de sociétés privées de consultance et d audit Advice or other nonfinancial assistance from private consulting and audit companies Öffentliche Mittel (Zuschüsse, Bürgschaften oder Kredite) Privatwirtschaftliche Mittel (von einer Bank, Investmentgesellsch aft oder einem Risikokapitalfonds) Mittel von Freunden und Verwandten Beratung oder sonstige Formen der nicht-finanziellen Unterstützung durch öffentliche Stellen Beratung oder sonstige Formen der nicht-finanziellen Unterstützung durch Beratungs- und Wirtschaftsprüfungsgesellschaften % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR 19 21 7 22 17 41 13 29 52 32 21 7 16 14 39 46 8 20 42 6 10 2 13 67 30 23 8 28 38 69 18 1 16 1 8 10 5 28 37 44 49 8 17 43 17 17 11 12 64 17 16 2 27 35 5 14 4 11 51 3 20 5 49 18 43 46 19 34 59 41 32 10 12 22 4 23 0 40 25 8 16 0 8 27 36 43 0 18 46 30 24 18 29 46 29 22 9 27 15 24 21 17 23 26 31 54 16 31 46 15 23 28 15 43 47 24 0 9 26 44 38 7 41 45 26 39 1 44 49 19 20 0 24 39 10 19 4 34 33 46 5 0 28 20 43 T78

FLASH EUROBAROMETER Q13 Plus précisément, de quel type de soutien externe s agit-il? (PLUSIEURS RÉPONSES POSSIBLES) Q13 More precisely, which type of external support is it? ( MULTIPLE ANSWERS POSSIBLE) Q13 Ganz konkret gefragt: Um welche Formen der externen Unterstützung handelt es sich dabei? (MEHRFACHNENNUNGEN MÖGLICH) Le conseil ou une autre aide non financière d associations professionnelles Autre (NE PAS LIRE) Ne sais pas Total 'Secteur public' Total 'Secteur privé' Advice or other non-financial assistance from business associations Other (DO NOT READ OUT) Don't know Total 'Public sector' Total 'Private sector' % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Beratung oder sonstige Formen der nichtfinanziellen Unterstützung durch Wirtschaftsverbände Spontan: Andere (NICHT VORLESEN) Weiß nicht 36 8 5 28 5 1 22 6 1 29 1 1 21 8 1 44 6 2 6 5 9 23 5 6 46 1 0 38 6 5 28 13 8 37 6 2 8 3 3 43 8 3 26 6 9 22 1 0 31 11 14 30 2 4 39 10 2 38 12 6 13 8 13 48 6 1 40 30 0 22 1 0 36 6 1 43 3 6 27 20 2 40 8 15 25 19 0 Gesamt 'öffentlicher Sektor' Gesamt 'Privater Sektor' 35 75 43 85 47 62 52 73 19 83 48 77 70 23 36 66 52 94 24 84 43 62 15 86 52 46 57 70 52 56 42 64 16 60 41 82 45 78 45 66 40 60 46 93 23 66 56 60 64 70 54 83 35 68 39 67 64 40 T79

FLASH EUROBAROMETER Q13 Plus précisément, de quel type de soutien externe s agit-il? (PLUSIEURS RÉPONSES POSSIBLES) Q13 More precisely, which type of external support is it? ( MULTIPLE ANSWERS POSSIBLE) Q13 Ganz konkret gefragt: Um welche Formen der externen Unterstützung handelt es sich dabei? (MEHRFACHNENNUNGEN MÖGLICH) Un financement public (subventions, garanties ou prêts) Public funding (grants, guarantees or loans) Un financement privé (par exemple par une banque, une société d investissement ou un fonds de capitalrisque) Private funding (from a bank, investment company or venture capital fund) Un financement par des amis ou de la famille Funding from friends or relatives Le conseil ou une autre aide non financière de l administration publique Advice or other nonfinancial assistance from public administration Le conseil ou une autre aide non financière de sociétés privées de consultance et d audit Advice or other nonfinancial assistance from private consulting and audit companies Öffentliche Mittel (Zuschüsse, Bürgschaften oder Kredite) Privatwirtschaftliche Mittel (von einer Bank, Investmentgesellsch aft oder einem Risikokapitalfonds) Mittel von Freunden und Verwandten Beratung oder sonstige Formen der nicht-finanziellen Unterstützung durch öffentliche Stellen Beratung oder sonstige Formen der nicht-finanziellen Unterstützung durch Beratungs- und Wirtschaftsprüfungsgesellschaften % EU 28 TR MK IS NO RS IL AL ME LI US 19 21 7 22 43 57 23 26 27 30 0 44 18 4 32 2 12 5 7 51 15 23 1 14 49 31 29 0 9 52 24 44 12 20 16 0 56 44 0 0 26 45 0 22 24 18 9 14 44 15 20 21 20 43 41 T80

FLASH EUROBAROMETER Q13 Plus précisément, de quel type de soutien externe s agit-il? (PLUSIEURS RÉPONSES POSSIBLES) Q13 More precisely, which type of external support is it? ( MULTIPLE ANSWERS POSSIBLE) Q13 Ganz konkret gefragt: Um welche Formen der externen Unterstützung handelt es sich dabei? (MEHRFACHNENNUNGEN MÖGLICH) Le conseil ou une autre aide non financière d associations professionnelles Autre (NE PAS LIRE) Ne sais pas Total 'Secteur public' Total 'Secteur privé' Advice or other non-financial assistance from business associations Other (DO NOT READ OUT) Don't know Total 'Public sector' Total 'Private sector' % EU 28 TR MK IS NO RS IL AL ME LI US Beratung oder sonstige Formen der nichtfinanziellen Unterstützung durch Wirtschaftsverbände Spontan: Andere (NICHT VORLESEN) Weiß nicht 36 8 5 36 2 3 7 0 0 14 13 13 38 4 1 24 9 0 14 9 7 0 0 0 22 0 0 44 18 3 55 5 4 Gesamt 'öffentlicher Sektor' Gesamt 'Privater Sektor' 35 75 70 62 4 98 9 70 28 87 32 81 38 74 0 100 47 74 51 56 54 72 T81

FLASH EUROBAROMETER Q14 Etes-vous très satisfait(e), plutôt satisfait(e), plutôt insatisfait(e) ou très insatisfait(e) du niveau de l aide publique accordée à vos actions pour accroître son efficacité dans l utilisation des ressources? Q14 Are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the level of public support for your resource efficiency actions? Q14 Sind Sie mit dem Umfang der öffentlichen Unterstützung für Ihre Maßnahmen zur Verbesserung der Ressourceneffizienz sehr zufrieden, eher zufrieden, eher unzufrieden oder sehr unzufrieden? Très satisfait(e) Plutôt satisfait(e) Plutôt insatisfait(e) Très insatisfait(e) Ne sais pas Total 'Satisfait(e)' Total 'Insatisfait(e)' Very satisfied Fairly satisfied Fairly dissatisfied Very dissatisfied Don't know Total 'Satisfied' Total 'Dissatisfied' Sehr zufrieden Eher zufrieden Eher unzufrieden Sehr unzufrieden Weiß nicht Gesamt 'Zufrieden' Gesamt 'Unzufrieden' % EU 28 7 5 48 31 31 22 8 4 6-62 55 36 39 26 BE 16 4 39 12 31 23 2 2 12-41 55 16 33 25 BG 4-1 7 6 30 29 29 29 30-63 11 5 59 58 CZ 1 1 58 50 38 31 1-6 2-76 59 51 39 25 DK 13 9 60 44 12 10 0-4 15-59 73 53 12 6 DE 11 5 47 23 33 17 7 7 2-52 58 28 40 24 EE 5 3 88 22 3 3 2 2 2-30 93 25 5 5 IE 12 1 35 18 37 36 2 1 14-56 47 19 39 37 EL 0 0 16 11 31 22 52 44 1-77 16 11 83 66 ES 2 0 43 35 41 40 13 3 1-78 45 35 54 43 FR 7 7 46 26 39 14 5-2 3-45 53 33 44 12 IT 10 10 29 16 47 45 14 14 0-85 39 26 61 59 CY 29 29 51 44 5-38 5 5 10-40 80 73 10-33 LV 0-4 40 30 33 33 18 18 9-77 40 26 51 51 LT 2 1 71 46 21 19 3 0 3-66 73 47 24 19 LU 0-5 82 16 11 5 3-5 4-11 82 11 14 0 HU 2-5 6-4 59 58 21 21 12-70 8-9 80 79 MT 22 21 57-4 19 19 0 0 2-36 79 17 19 19 NL 0 0 56 22 26 22 4 4 14-48 56 22 30 26 AT 13 0 54-10 20 18 9 6 4-14 67-10 29 24 PL 1 1 62 57 31 7 3-5 3-60 63 58 34 2 PT 3 3 23 15 59 48 14 11 1-77 26 18 73 59 RO 0 0 50 18 50 49 0 0 0-67 50 18 50 49 SI 7 2 65 39 16-5 2-11 10-25 72 41 18-16 SK 0 0 53 46 33 21 6 4 8-71 53 46 39 25 FI 11 5 54 24 18 10 6 2 11-41 65 29 24 12 SE 9 5 32 20 17 4 33 33 9-62 41 25 50 37 UK 12 6 67 32 4-6 4-1 13-31 79 38 8-7 HR 11 10 42 39 29 24 10 9 8-82 53 49 39 33 T82

FLASH EUROBAROMETER Q14 Etes-vous très satisfait(e), plutôt satisfait(e), plutôt insatisfait(e) ou très insatisfait(e) du niveau de l aide publique accordée à vos actions pour accroître son efficacité dans l utilisation des ressources? Q14 Are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the level of public support for your resource efficiency actions? Q14 Sind Sie mit dem Umfang der öffentlichen Unterstützung für Ihre Maßnahmen zur Verbesserung der Ressourceneffizienz sehr zufrieden, eher zufrieden, eher unzufrieden oder sehr unzufrieden? Très satisfait(e) Plutôt satisfait(e) Plutôt insatisfait(e) Très insatisfait(e) Ne sais pas Total 'Satisfait(e)' Total 'Insatisfait(e)' Very satisfied Fairly satisfied Fairly dissatisfied Very dissatisfied Don't know Total 'Satisfied' Total 'Dissatisfied' Sehr zufrieden Eher zufrieden Eher unzufrieden Sehr unzufrieden Weiß nicht Gesamt 'Zufrieden' Gesamt 'Unzufrieden' % EU 28 7 5 48 31 31 22 8 4 6-62 55 36 39 26 TR 6 6 55 41 16-19 23 14 0-42 61 47 39-5 MK 0-7 50 46 50 49 0 0 0-88 50 39 50 49 IS 0 0 24 7 0 0 10 10 66-17 24 7 10 10 NO 5 4 74 44 0-7 0-4 21-37 79 48 0-11 RS 0-31 0-3 5-10 68 65 27-21 0-34 73 55 IL 0-1 43 27 43 43 3-3 11-66 43 26 46 40 AL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ME 0 0 0 0 63 63 37 37 0-100 0 0 100 100 LI 20 9 74 22 0 0 0 0 6-31 94 31 0 0 US 34 31 42 15 4-2 10 9 10-53 76 46 14 7 T83

FLASH EUROBAROMETER Q15 Votre entreprise a-t-elle rencontré une ou plusieurs des difficultés suivantes lorsqu elle a souhaité mettre en place des actions pour accroître son efficacité dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q15 Did your company encounter any of the following difficulties when trying to set up resource efficiency actions? (MULITPLE ANSWERS POSSIBLE) Q15 Hatte Ihr Unternehmen bei der Einführung von Maßnahmen zur Verbesserung der Ressourceneffizienz in einem oder mehreren der folgenden Bereiche Schwierigkeiten? (MEHRFACHNENNUNGEN MÖGLICH) La complexité des procédures administratives et juridiques La difficulté à adapter la législation à votre entreprise Des exigences techniques de la législation obsolètes La difficulté à choisir les actions appropriées pour accroître l efficacité dans l utilisation des ressources de votre entreprise Complexity of administrative or legal procedures Difficulty to adapt legislation to your company Technical requirements of the legislation not being up to date Difficulty in choosing the right resource efficiency actions for your company % Komplexität von verwaltungstechnischen/re chtlichen Verfahren Schwierigkeiten bei der Anwendung von Rechtsvorschriften auf Ihr Unternehmen Technische Anforderungen der Rechtsvorschriften waren nicht aktuell Schwierigkeiten bei der Wahl der richtigen Maßnahmen zur Verbesserung der Ressourceneffizienz für Ihr Unternehmen EU 28 26 3 17 3 11 2 17 3 BE 38 18 25 16 22 15 21 14 BG 32 10 9 2 16 6 5-5 CZ 39 13 15 9 14 5 16 5 DK 11 6 8 3 4 2 9 3 DE 21 7 15 8 9 6 18 7 EE 6 0 6 3 2 2 5 3 IE 9 0 13 8 6 0 13 10 EL 37 2 20 8 25 5 21 5 ES 30-2 19-3 15-2 20 0 FR 27-3 18-5 14 1 17-9 IT 25 8 19 7 8 3 15 5 CY 14 8 6-7 10 0 6-2 LV 27-10 16 1 16 0 17 4 LT 14 4 11 1 9 4 11 4 LU 29 9 20 16 17 11 21 7 HU 23 4 19 9 9 5 13 6 MT 21 7 9 2 6 2 15 6 NL 18 0 13 2 9 3 14 1 AT 19 9 9 7 8 3 11 6 PL 34-3 23 9 11 4 15 0 PT 31 8 28 5 22 7 30 10 RO 29 15 18 11 15 9 9 2 SI 25 4 12 6 8 2 7 1 SK 39 15 18 8 13 4 16 6 FI 29 4 17 0 10-4 28 2 SE 17 5 8-3 7 1 25 11 UK 14 2 13 3 5-3 14 4 HR 29 3 12 9 17 7 9 1 T84

FLASH EUROBAROMETER Q15 Votre entreprise a-t-elle rencontré une ou plusieurs des difficultés suivantes lorsqu elle a souhaité mettre en place des actions pour accroître son efficacité dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q15 Did your company encounter any of the following difficulties when trying to set up resource efficiency actions? (MULITPLE ANSWERS POSSIBLE) Q15 Hatte Ihr Unternehmen bei der Einführung von Maßnahmen zur Verbesserung der Ressourceneffizienz in einem oder mehreren der folgenden Bereiche Schwierigkeiten? (MEHRFACHNENNUNGEN MÖGLICH) Le coût des actions environnementales Le manque de compétences spécifiques sur l environnement Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Cost of environmental actions Lack of specific environmental expertise Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Kosten der Umweltmaßnahmen Mangel an spezifischem Umweltfachwissen Spontan: Andere (NICHT VORLESEN) Spontan: Keine (NICHT VORLESEN) Weiß nicht % EU 28 24 2 20 1 2 1 38-6 7 0 BE 24 12 27 13 3 3 29-20 5-4 BG 8-1 10-5 6-1 30-8 11 4 CZ 27 8 19 7 0-2 39-17 4 1 DK 19 5 12 5 4 1 49-8 9-3 DE 23 10 17 2 1-1 45-8 5-4 EE 10 4 6 3 8 7 57-17 11 1 IE 20 5 19 5 3 2 42-7 11-7 EL 36 7 23 2 1 0 38-1 0-3 ES 34 3 33 2 1 1 36-9 3 0 FR 27-4 23-1 2 1 29-5 7-2 IT 20 1 15 6 2 1 39-10 7-2 CY 10 1 6-5 2 0 58 12 3-24 LV 17-1 18-2 3 2 39 10 6-4 LT 13 2 17 7 5-2 49-1 8 1 LU 22 3 17 5 2 2 28-17 11 3 HU 19-2 9 1 1-1 37-7 4-7 MT 30 14 20 14 7-1 43-6 2-3 NL 17 0 16-1 1-1 49 7 3-4 AT 26 20 14 5 2 1 53-8 1-10 PL 20-1 22-2 0 0 20-4 11 6 PT 31-1 27 7 1-4 36-2 9 2 RO 17 1 15 6 3 2 36-16 9 3 SI 13-4 8 2 3 0 43-7 2-4 SK 28 13 19 12 3 1 33-14 10-2 FI 24-6 23-9 1 0 38-2 2 2 SE 23 3 13-1 1 0 39-6 8 0 UK 19-4 19-5 1 0 49 0 12 0 HR 11 0 10 0 6 6 42-11 5 0 T85

FLASH EUROBAROMETER Q15 Votre entreprise a-t-elle rencontré une ou plusieurs des difficultés suivantes lorsqu elle a souhaité mettre en place des actions pour accroître son efficacité dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q15 Did your company encounter any of the following difficulties when trying to set up resource efficiency actions? (MULITPLE ANSWERS POSSIBLE) Q15 Hatte Ihr Unternehmen bei der Einführung von Maßnahmen zur Verbesserung der Ressourceneffizienz in einem oder mehreren der folgenden Bereiche Schwierigkeiten? (MEHRFACHNENNUNGEN MÖGLICH) La complexité des procédures administratives et juridiques La difficulté à adapter la législation à votre entreprise Des exigences techniques de la législation obsolètes La difficulté à choisir les actions appropriées pour accroître l efficacité dans l utilisation des ressources de votre entreprise Complexity of administrative or legal procedures Difficulty to adapt legislation to your company Technical requirements of the legislation not being up to date Difficulty in choosing the right resource efficiency actions for your company % Komplexität von verwaltungstechnischen/re chtlichen Verfahren Schwierigkeiten bei der Anwendung von Rechtsvorschriften auf Ihr Unternehmen Technische Anforderungen der Rechtsvorschriften waren nicht aktuell Schwierigkeiten bei der Wahl der richtigen Maßnahmen zur Verbesserung der Ressourceneffizienz für Ihr Unternehmen EU 28 26 3 17 3 11 2 17 3 TR 41 3 28 11 23 1 27 8 MK 19 7 10-9 7-1 13 3 IS 24 5 10 3 7 1 15 1 NO 16-1 9-1 7-1 16 0 RS 24 2 7-4 12 11 5 5 IL 15 10 11 5 8 5 6 0 AL 61 46 28 28 14 14 5 5 ME 31 8 7 3 20 14 5 5 LI 6 2 4 3 2-2 3 2 US 22 4 18 6 18 9 21 10 T86

FLASH EUROBAROMETER Q15 Votre entreprise a-t-elle rencontré une ou plusieurs des difficultés suivantes lorsqu elle a souhaité mettre en place des actions pour accroître son efficacité dans l utilisation des ressources? (PLUSIEURS RÉPONSES POSSIBLES) Q15 Did your company encounter any of the following difficulties when trying to set up resource efficiency actions? (MULITPLE ANSWERS POSSIBLE) Q15 Hatte Ihr Unternehmen bei der Einführung von Maßnahmen zur Verbesserung der Ressourceneffizienz in einem oder mehreren der folgenden Bereiche Schwierigkeiten? (MEHRFACHNENNUNGEN MÖGLICH) Le coût des actions environnementales Le manque de compétences spécifiques sur l environnement Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Cost of environmental actions Lack of specific environmental expertise Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Kosten der Umweltmaßnahmen Mangel an spezifischem Umweltfachwissen Spontan: Andere (NICHT VORLESEN) Spontan: Keine (NICHT VORLESEN) Weiß nicht % EU 28 24 2 20 1 2 1 38-6 7 0 TR 34 11 27 4 0 0 22-17 5 3 MK 24 6 7 2 9 6 38-5 5-3 IS 21 8 19 0 0-1 28-4 27 4 NO 15-5 11-7 1-2 50 4 11 6 RS 22 12 21 11 5 3 27-12 2-13 IL 18 9 11 5 4-11 47 5 12-5 AL 12-11 14-13 0 0 20-28 4 0 ME 11 10 19 15 0-4 29-19 1-19 LI 9 4 5-6 6 5 70 23 1-29 US 23 6 29 13 1 0 43 6 7-12 T87

FLASH EUROBAROMETER Q16 Parmi les propositions suivantes, laquelle ou lesquelles aiderai(en)t le plus votre entreprise à accroître son efficacité dans l utilisation des ressources? (MAX. 3 REPONSES POSSIBLES) Q16 Which of the following would help your company the most to be more resource efficient? (MAX. 3 ANSWERS) Q16 Welche der folgenden Aspekte würden Ihrem Unternehmen am meisten bei der Verbesserung der Ressourceneffizienz helfen? Maximal 3 Nennungen! % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Un outil permettant d évaluer l efficacité dans l utilisation des ressources de mon entreprise en comparaison d autres entreprises A tool to self-assess how resource efficient my company is with respect to others Ein Instrument zur Selbstüberprüfung, das zeigt, wie ressourceneffizient mein Unternehmen im Vergleich zu anderen ist Des conseils sur la façon d accroître l efficacité dans l utilisation des ressources dans mon entreprise Consultancy on how to improve resource efficiency in my company Beratung zur Verbesserung der Ressourceneffizienz in meinem Unternehmen Des aides ou des subventions Grants or subsidies Zuschüsse oder Subventionen Des conseils sur les possibilités de financement d investissements permettant d accroître l efficacité dans l utilisation des ressources Advice on funding possibilities for resource efficiency investments Beratung zu Finanzierungsmöglich keiten für Investitionen zur Verbesserung der Ressourceneffizienz 16 25 34 22 Montrer des technologies ou de processus nouveaux pour accroître l efficacité dans l utilisation des ressources Demonstration of new technologies or processes to improve resource efficiency Vorstellung neuer Technologien oder Verfahren zur Verbesserung der Ressourceneffizienz 27 24 37 27 25 9 21 27 9 14 7 19 38 21 29 13 29 30 14 21 24 25 31 21 22 6 10 26 16 16 20 22 41 29 25 20 28 48 27 28 15 36 41 21 22 13 29 35 23 17 14 25 31 17 14 8 21 39 17 17 15 29 30 29 19 10 27 25 25 22 16 27 38 29 17 6 22 42 16 15 13 29 42 34 14 27 19 23 23 23 18 26 39 26 27 14 23 38 27 17 21 30 21 27 29 5 19 31 22 15 11 21 56 18 10 10 22 37 27 19 28 26 23 8 18 18 31 26 18 16 22 15 36 28 19 6 32 58 29 17 19 T88

FLASH EUROBAROMETER Q16 Parmi les propositions suivantes, laquelle ou lesquelles aiderai(en)t le plus votre entreprise à accroître son efficacité dans l utilisation des ressources? (MAX. 3 REPONSES POSSIBLES) Q16 Which of the following would help your company the most to be more resource efficient? (MAX. 3 ANSWERS) Q16 Welche der folgenden Aspekte würden Ihrem Unternehmen am meisten bei der Verbesserung der Ressourceneffizienz helfen? Maximal 3 Nennungen! Une base de données montrant les bénéfices de l accroissement de l efficacité dans l utilisation des ressources pour des entreprises Davantage de coopération entre entrepreneurs pour des processus nouveaux de réutilisation des déchets Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Database with case studies that show the benefits of resource efficiency for companies More cooperation between entrepreneurs for new processes in order to reuse waste Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Datenbank mit Fallbeispielen, die die Vorteile einer verbesserten Ressourceneffizienz für Unternehmen aufzeigen Eine engere Zusammenarbeit zwischen Unternehmern zur Spontan: Andere Entwicklung neuer (Nicht vorlesen) Verfahren zur Wiederverwendung von Abfall 16 19 2 19 25 3 20 12 3 15 22 2 9 10 7 23 11 4 13 9 5 28 18 1 16 16 2 25 21 1 10 17 3 9 21 4 6 14 5 14 15 0 12 17 3 7 19 3 12 15 5 12 18 2 21 26 1 20 19 1 17 18 1 22 28 2 13 24 2 7 12 3 19 27 3 20 28 2 13 16 3 17 13 1 17 13 3 Spontan: Keine (NICHT VORLESEN) Weiß nicht 15 4 10 4 13 11 19 4 21 7 20 2 39 7 6 4 14 0 11 2 15 6 15 4 22 5 16 8 23 4 13 9 16 4 22 2 20 2 16 3 12 6 10 5 8 9 14 0 13 5 16 3 20 5 20 6 9 2 T89

FLASH EUROBAROMETER Q16 Parmi les propositions suivantes, laquelle ou lesquelles aiderai(en)t le plus votre entreprise à accroître son efficacité dans l utilisation des ressources? (MAX. 3 REPONSES POSSIBLES) Q16 Which of the following would help your company the most to be more resource efficient? (MAX. 3 ANSWERS) Q16 Welche der folgenden Aspekte würden Ihrem Unternehmen am meisten bei der Verbesserung der Ressourceneffizienz helfen? Maximal 3 Nennungen! % EU 28 TR MK IS NO RS IL AL ME LI US Un outil permettant d évaluer l efficacité dans l utilisation des ressources de mon entreprise en comparaison d autres entreprises A tool to self-assess how resource efficient my company is with respect to others Ein Instrument zur Selbstüberprüfung, das zeigt, wie ressourceneffizient mein Unternehmen im Vergleich zu anderen ist Des conseils sur la façon d accroître l efficacité dans l utilisation des ressources dans mon entreprise Consultancy on how to improve resource efficiency in my company Beratung zur Verbesserung der Ressourceneffizienz in meinem Unternehmen Des aides ou des subventions Grants or subsidies Zuschüsse oder Subventionen Des conseils sur les possibilités de financement d investissements permettant d accroître l efficacité dans l utilisation des ressources Advice on funding possibilities for resource efficiency investments Beratung zu Finanzierungsmöglich keiten für Investitionen zur Verbesserung der Ressourceneffizienz Montrer des technologies ou de processus nouveaux pour accroître l efficacité dans l utilisation des ressources Demonstration of new technologies or processes to improve resource efficiency Vorstellung neuer Technologien oder Verfahren zur Verbesserung der Ressourceneffizienz 16 25 34 22 19 26 25 26 18 27 13 25 47 39 9 10 29 25 9 24 23 17 21 20 20 4 16 39 15 12 7 26 36 18 17 22 29 32 23 23 5 15 45 19 14 23 24 12 7 22 28 24 31 22 36 T90

FLASH EUROBAROMETER Q16 Parmi les propositions suivantes, laquelle ou lesquelles aiderai(en)t le plus votre entreprise à accroître son efficacité dans l utilisation des ressources? (MAX. 3 REPONSES POSSIBLES) Q16 Which of the following would help your company the most to be more resource efficient? (MAX. 3 ANSWERS) Q16 Welche der folgenden Aspekte würden Ihrem Unternehmen am meisten bei der Verbesserung der Ressourceneffizienz helfen? Maximal 3 Nennungen! Une base de données montrant les bénéfices de l accroissement de l efficacité dans l utilisation des ressources pour des entreprises Davantage de coopération entre entrepreneurs pour des processus nouveaux de réutilisation des déchets Autre (NE PAS LIRE) Aucune (NE PAS LIRE) Ne sais pas Database with case studies that show the benefits of resource efficiency for companies More cooperation between entrepreneurs for new processes in order to reuse waste Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know % EU 28 TR MK IS NO RS IL AL ME LI US Datenbank mit Fallbeispielen, die die Vorteile einer verbesserten Ressourceneffizienz für Unternehmen aufzeigen Eine engere Zusammenarbeit zwischen Unternehmern zur Spontan: Andere Entwicklung neuer (Nicht vorlesen) Verfahren zur Wiederverwendung von Abfall 16 19 2 20 24 1 5 24 3 10 16 4 7 16 1 8 18 6 10 16 3 6 10 0 17 21 2 21 17 0 21 25 0 Spontan: Keine (NICHT VORLESEN) Weiß nicht 15 4 8 7 12 0 3 27 24 7 11 1 30 7 13 1 7 2 30 2 16 4 T91

FLASH EUROBAROMETER Q17 Votre entreprise propose-t-elle des produits ou des services verts? Q17 Does your company offer green products or services? Q17 Bietet Ihr Unternehmen ökologische Produkte oder Dienstleistungen an? Oui Non, mais vous envisagez de le faire dans les deux prochaines années Non, et vous n'envisagez pas de le faire Ne sais pas Total 'Non' Yes No but we are planning to do so in the next 2 years No and we are not planning to do so Don't know Total 'No' % Ja Nein, aber wir planen, dies in den nächsten zwei Jahren zu tun Nein, und wir planen auch nicht, dies zu tun Weiß nicht Gesamt 'Nein' EU 28 26 0 7-1 59-1 8 2 66-2 BE 28 2 11 3 53-9 8 4 64-6 BG 11-10 6-6 68 5 15 11 74-1 CZ 22 1 4-3 65-5 9 7 69-8 DK 27-6 2 0 67 4 4 2 69 4 DE 33-1 3-3 60 4 4 0 63 1 EE 19-2 1-1 74 2 6 1 75 1 IE 34 5 9 4 50 9 7-18 59 13 EL 23-8 15-3 60 11 2 0 75 8 ES 21-2 7 2 65-2 7 2 72 0 FR 30 4 5-4 59-1 6 1 64-5 IT 25-1 7 3 60-1 8-1 67 2 CY 25 5 8-9 64 4 3 0 72-5 LV 19-5 7-3 70 9 4-1 77 6 LT 27 6 6-4 62-4 5 2 68-8 LU 34 9 7-2 53-11 6 4 60-13 HU 10-1 5-6 82 6 3 1 87 0 MT 29 11 7 4 59-17 5 2 66-13 NL 27 3 5-3 62 4 6-4 67 1 AT 43 8 4-1 49-8 4 1 53-9 PL 26-4 12 1 53 1 9 2 65 2 PT 25 4 13-6 49 1 13 1 62-5 RO 22 5 16-2 49-11 13 8 65-13 SI 37 1 6-3 56 2 1 0 62-1 SK 32 3 8 1 56-6 4 2 64-5 FI 24-8 8 2 60 2 8 4 68 4 SE 37 5 4-1 54-4 5 0 58-5 UK 31 3 7 0 46-12 16 9 53-12 HR 26 5 13 4 54-9 7 0 67-5 T92

FLASH EUROBAROMETER Q17 Votre entreprise propose-t-elle des produits ou des services verts? Q17 Does your company offer green products or services? Q17 Bietet Ihr Unternehmen ökologische Produkte oder Dienstleistungen an? Oui Non, mais vous envisagez de le faire dans les deux prochaines années Non, et vous n'envisagez pas de le faire Ne sais pas Total 'Non' Yes No but we are planning to do so in the next 2 years No and we are not planning to do so Don't know Total 'No' % Ja Nein, aber wir planen, dies in den nächsten zwei Jahren zu tun Nein, und wir planen auch nicht, dies zu tun Weiß nicht Gesamt 'Nein' EU 28 26 0 7-1 59-1 8 2 66-2 TR 14-1 23 11 56-14 7 4 79-3 MK 16-1 2-10 80 11 2 0 82 1 IS 32 4 8 0 43-17 17 13 51-17 NO 30-16 5 2 61 14 4 0 66 16 RS 21 2 9 3 69-6 1 1 78-3 IL 26-6 6-4 61 12 7-2 67 8 AL 9 0 4-11 83 16 4-5 87 5 ME 40 16 21 17 39-32 0-1 60-15 LI 39 15 2 0 57-17 2 2 59-17 US 34 4 12 1 49 10 5-15 61 11 T93

FLASH EUROBAROMETER Q18 Dans quel(s) domaine(s) proposez-vous vos produits ou vos services verts? (PLUSIEURS RÉPONSES POSSIBLES) Q18 In which area do you offer your green services or produce green products? (MULTIPLE ANSWERS POSSIBLE) Q18 In welchem/welchen Bereich/en bieten Sie ökologische Dienstleistungen an oder produzieren Sie ökologische Produkte? (MEHRFACHNENNUNGEN MÖGLICH) Les matériaux recyclés Les énergies renouvelables La gestion des déchets solides L audit, le conseil et la gestion dans le domaine du chauffage, de l économie d énergie La réduction de la pollution atmosphérique Recycled material Renewable energy Solid waste management Heat/energy saving audits, consulting and management Air pollution control Wiederverwertete / recycelte Materialien Erneuerbare Energien Abfallwirtschaft Audits, Beratung und Management im Bereich Einsparungen von Energie/Wärme Luftreinhaltung % EU 28 35 6 17-3 19-1 14 0 15 3 BE 39 31 24 2 37 14 19 11 30 21 BG 12-23 3-10 7-1 6 1 6-3 CZ 41 19 9-7 20 13 18-3 12 9 DK 20 16 12-8 7 3 28 16 5 2 DE 34 14 29 7 11 3 19 7 11 5 EE 11 9 3-4 10 4 1-2 4 4 IE 43 16 25 2 16 10 20-2 8 5 EL 41 11 29 8 26 12 25 5 20 9 ES 46 2 15-1 28-5 9-10 22 2 FR 39 1 15-7 26 8 16-2 20-8 IT 26 7 13-10 14-12 15 9 13 6 CY 44 3 19-6 9 6 12 8 13-16 LV 15 6 11-9 3-3 5-4 4-1 LT 5 1 11 7 7 4 6 2 8 1 LU 33-3 22-1 23 8 19 11 27 10 HU 12-20 33 13 7-6 14 2 5-5 MT 42-1 16 15 11 10 11 3 14-2 NL 34 5 24 0 19 1 12-6 13-7 AT 19 4 17 1 12-2 5-12 12-3 PL 20 0 8-8 20 2 8-1 8 5 PT 45-14 14-16 40-17 18-8 23-1 RO 18-6 6-1 18 4 8-4 9 0 SI 26 14 15-5 2-2 4-10 8 5 SK 21-2 17 8 14 5 12 5 7 3 FI 24 2 20 10 15-1 14 1 10 8 SE 33 4 13 1 13 2 14-2 11 2 UK 57 4 26 5 23 1 19-4 20 13 HR 25 0 19 3 8 7 10 5 11 1 T94

FLASH EUROBAROMETER Q18 Dans quel(s) domaine(s) proposez-vous vos produits ou vos services verts? (PLUSIEURS RÉPONSES POSSIBLES) Q18 In which area do you offer your green services or produce green products? (MULTIPLE ANSWERS POSSIBLE) Q18 In welchem/welchen Bereich/en bieten Sie ökologische Dienstleistungen an oder produzieren Sie ökologische Produkte? (MEHRFACHNENNUNGEN MÖGLICH) Des services professionnels ayant trait à l'environnement (consultance, R&D, sous-traitance, ingénierie ou collecte, analyse et évaluation de données) Des produits et services ayant des caractéristiques environnementales (p. ex. production biologique, label écologique, teneur élevée en composants recyclés, conception écologique, etc.) Autre (NE PAS LIRE) Ne sais pas Environmentally - related professional services (Consultancy, R&D, contracting, engineering, data collection, analysis and assessment) Products and services with environmental features (e.g. organically produced, eco-labelled, with an important recycled content, eco-designed, etc ) Other (DO NOT READ OUT) Don't know % Professionelle Umweltdienstleistungen (Beratung, F&E, Auftragsvergabe, Konstruktion, Datenerhebung, Analyse und Auswertung) Produkte und Dienstleistungen mit bestimmten Umwelteigenschaften (z.b. aus ökologischer Erzeugung, mit einem Umweltzeichen versehen, mit hohem Recyclinganteil, umweltgerechter Gestaltung etc.) Spontan: Andere (NICHT VORLESEN) Weiß nicht EU 28 15 1 51-1 10 2 2 0 BE 13 4 50-7 9 3 2-4 BG 7-17 63 20 12-5 1 1 CZ 22 0 62 4 2-3 2-1 DK 12-9 39-17 18 14 0 0 DE 6-4 64 7 10-3 1-1 EE 1-4 64-3 25 7 1 1 IE 24 0 46 18 4-4 2 2 EL 18-6 68 28 2 1 0-3 ES 22 6 57 1 9 7 1-1 FR 18 0 62-15 9 2 0 0 IT 15 8 23-11 18 5 2 1 CY 3-7 35-2 3 2 0 0 LV 12-3 52 11 11-12 3-2 LT 8 1 68-10 8 4 1 1 LU 32 25 58 15 16 8 0-1 HU 3-17 18-9 14 6 7 2 MT 14 4 63 40 1-17 1 1 NL 18-3 45-11 7 2 8 8 AT 7-5 68 10 5-9 0 0 PL 12 5 50 1 5 0 5-4 PT 18-17 59 5 9 7 2 2 RO 7-3 40 11 25 10 3-12 SI 4-5 41 4 10-5 1 0 SK 15 4 31-25 24 10 5 0 FI 16 4 70 1 4-6 0 0 SE 17 6 70 10 3-7 0 0 UK 23 2 59 9 7-2 3-2 HR 17 5 47-7 4-6 0-1 T95

FLASH EUROBAROMETER Q18 Dans quel(s) domaine(s) proposez-vous vos produits ou vos services verts? (PLUSIEURS RÉPONSES POSSIBLES) Q18 In which area do you offer your green services or produce green products? (MULTIPLE ANSWERS POSSIBLE) Q18 In welchem/welchen Bereich/en bieten Sie ökologische Dienstleistungen an oder produzieren Sie ökologische Produkte? (MEHRFACHNENNUNGEN MÖGLICH) Les matériaux recyclés Les énergies renouvelables La gestion des déchets solides L audit, le conseil et la gestion dans le domaine du chauffage, de l économie d énergie La réduction de la pollution atmosphérique Recycled material Renewable energy Solid waste management Heat/energy saving audits, consulting and management Air pollution control Wiederverwertete / recycelte Materialien Erneuerbare Energien Abfallwirtschaft Audits, Beratung und Management im Bereich Einsparungen von Energie/Wärme Luftreinhaltung % EU 28 35 6 17-3 19-1 14 0 15 3 TR 61 16 22 11 21 10 35 16 25 2 MK 9-4 1-3 8 8 2-12 1-22 IS 25 4 14 6 3-2 5-1 11 4 NO 25-11 15-10 19-26 9 4 2-5 RS 21 7 1 0 4-5 19 19 6-2 IL 44 12 14-1 20 3 8-2 7 0 AL 7-30 7 6 50 24 38 38 54-5 ME 12-15 6-7 22 22 6 6 2 2 LI 24 17 14-3 13 5 3-5 10-4 US 60 5 19 4 21-5 29 10 21-6 T96

FLASH EUROBAROMETER Q18 Dans quel(s) domaine(s) proposez-vous vos produits ou vos services verts? (PLUSIEURS RÉPONSES POSSIBLES) Q18 In which area do you offer your green services or produce green products? (MULTIPLE ANSWERS POSSIBLE) Q18 In welchem/welchen Bereich/en bieten Sie ökologische Dienstleistungen an oder produzieren Sie ökologische Produkte? (MEHRFACHNENNUNGEN MÖGLICH) Des services professionnels ayant trait à l'environnement (consultance, R&D, sous-traitance, ingénierie ou collecte, analyse et évaluation de données) Des produits et services ayant des caractéristiques environnementales (p. ex. production biologique, label écologique, teneur élevée en composants recyclés, conception écologique, etc.) Autre (NE PAS LIRE) Ne sais pas Environmentally - related professional services (Consultancy, R&D, contracting, engineering, data collection, analysis and assessment) Products and services with environmental features (e.g. organically produced, eco-labelled, with an important recycled content, eco-designed, etc ) Other (DO NOT READ OUT) Don't know Professionelle Umweltdienstleistungen (Beratung, F&E, Auftragsvergabe, Konstruktion, Datenerhebung, Analyse und Auswertung) Produkte und Dienstleistungen mit bestimmten Umwelteigenschaften (z.b. aus ökologischer Erzeugung, mit einem Umweltzeichen versehen, mit hohem Recyclinganteil, umweltgerechter Gestaltung etc.) Spontan: Andere (NICHT VORLESEN) Weiß nicht % EU 28 15 1 51-1 10 2 2 0 TR 34 16 50 29 1-5 3-5 MK 26 14 53 0 15 9 0-3 IS 13 9 71 16 9-7 1-8 NO 10-1 78 22 2-7 0 0 RS 8 4 48-14 6-17 0 0 IL 4-9 41 10 11 4 1-6 AL 3-23 0-35 0 0 0-1 ME 12 12 62-1 14 6 0 0 LI 14 4 47-5 19 9 0 0 US 33 10 58-14 4 3 3-2 T97

FLASH EUROBAROMETER Q19 Quel(s) type(s) de produits ou de services ayant des caractéristiques environnementales (p. ex. production biologique, label écologique, teneur élevée en composants recyclés, conception écologique, etc.) votre entreprise propose-t-elle? (Note aux enquêteurs : peut concerner la production ou le Q19 What products or services with environmental features (e.g. organically produced, eco-labelled, with an important recycled content, eco-designed ) does your company offer? (Note for interviewers : It can be manufacturing or trading) (MULTIPLE ANSWERS POSSIBLE) Q19 Welche Produkte oder Dienstleistungen mit Umwelteigenschaften (z.b. aus ökologischer Erzeugung, mit einem Umweltzeichen versehen, mit hohem Recyclinganteil, umweltgerechter Gestaltung...) bietet Ihr Unternehmen an? Des produits alimentaires et des boissons La construction Le textile, l habillement et les articles en cuir L ameublement et les articles en bois et en papier Food and beverages Construction Textiles, wearing apparel and leather products Furniture, wood and paper products Lebensmittel und Getränke Baugewerbe Textilien, Bekleidung und Lederwaren Möbel, Holz- und Papierwaren % EU 28 24-1 26 8 9 2 20 0 BE 37 27 29 11 18 14 12-5 BG 33 6 21-3 3 0 15 13 CZ 13-6 26-3 6 6 20 2 DK 15-6 31 2 12-9 16 9 DE 18-3 35 24 11 2 22 0 EE 22-2 18-2 13 7 25 8 IE 17 2 20-12 18 18 22 15 EL 21 12 10-13 13 13 14-1 ES 19 13 14-4 9-5 32 10 FR 34 8 34 16 5 1 14-10 IT 32-21 25 14 5 5 15 11 CY 2-4 7-21 13-12 12 2 LV 28 3 6-8 17 3 22 0 LT 40 19 11-9 10 0 13-17 LU 32 15 26 2 13-7 11-2 HU 4-22 0-21 4 3 43 8 MT 24 18 8 5 13 10 13-76 NL 21-8 23 6 13 6 15 2 AT 17-4 17 3 5-7 22 3 PL 21-9 22 8 9 4 20-1 PT 36 6 16 4 16 6 27 4 RO 18-28 29 2 7 5 3-14 SI 33 21 9-13 2-1 20 3 SK 11-4 32 22 17 17 14-7 FI 22 8 19 2 4-7 23 9 SE 19-1 22 2 7-7 22 12 UK 20-3 33-3 16 6 25-15 HR 10-3 22-6 8 7 9 8 T98

FLASH EUROBAROMETER Q19 Quel(s) type(s) de produits ou de services ayant des caractéristiques environnementales (p. ex. production biologique, label écologique, teneur élevée en composants recyclés, conception écologique, etc.) votre entreprise propose-t-elle? (Note aux enquêteurs : peut concerner la Q19 What products or services with environmental features (e.g. organically produced, eco-labelled, with an important recycled content, eco-designed ) does your company offer? (Note for interviewers : It can be manufacturing or trading) (MULTIPLE ANSWERS POSSIBLE) Q19 Welche Produkte oder Dienstleistungen mit Umwelteigenschaften (z.b. aus ökologischer Erzeugung, mit einem Umweltzeichen versehen, mit hohem Recyclinganteil, umweltgerechter Gestaltung...) bietet Ihr Unternehmen an? Les machines et les équipements électroniques et mécaniques Autre (NE PAS LIRE) Ne sais pas Electronic and mechanical machinery and equipment Other (DO NOT READ OUT) Don't know Elektronische und mechanische Geräte und Anlagen Spontan: Andere (NICHT VORLESEN) Weiß nicht % EU 28 22-1 22-5 1 0 BE 20 4 21-23 0 0 BG 4-11 26-3 0-2 CZ 40 16 25 10 3 3 DK 33 16 18-5 1 1 DE 26 9 17-9 0-3 EE 7 5 26-14 0 0 IE 22-17 24 5 4 4 EL 16-23 30 0 0 0 ES 32 2 12-31 0 0 FR 14-6 23-6 0 0 IT 18-2 42 20 0 0 CY 0-8 48 13 18 18 LV 2-16 36 13 0 0 LT 16 5 20 1 0 0 LU 36 3 13-15 0-1 HU 8-10 75 72 0-1 MT 21 17 33 30 1 1 NL 30 10 18-1 1-7 AT 18-13 30 8 3 2 PL 13-6 20-12 0 0 PT 28-10 8-13 0 0 RO 8-14 35 33 0-1 SI 15-18 28 4 0-3 SK 25-13 29 7 4 4 FI 22 7 23-24 0 0 SE 21-18 29 6 0-5 UK 20-7 16 5 6 5 HR 33 22 19-27 0 0 T99

FLASH EUROBAROMETER Q19 Quel(s) type(s) de produits ou de services ayant des caractéristiques environnementales (p. ex. production biologique, label écologique, teneur élevée en composants recyclés, conception écologique, etc.) votre entreprise propose-t-elle? (Note aux enquêteurs : peut concerner la production ou le commerce) (PLUSIEURS RÉPONSES POSSIBLES) Q19 What products or services with environmental features (e.g. organically produced, eco-labelled, with an important recycled content, eco-designed ) does your company offer? (Note for interviewers : It can be manufacturing or trading) (MULTIPLE ANSWERS POSSIBLE) Q19 Welche Produkte oder Dienstleistungen mit Umwelteigenschaften (z.b. aus ökologischer Erzeugung, mit einem Umweltzeichen versehen, mit hohem Recyclinganteil, umweltgerechter Gestaltung...) bietet Ihr Unternehmen an? Hinweis an Interviewer: Dies umfasst Herstellung oder Handel (MEHRFACHNENNUNGEN MÖGLICH) Des produits alimentaires et des boissons La construction Le textile, l habillement et les articles en cuir L ameublemen t et les articles en bois et en papier Les machines et les équipements électroniques et mécaniques Autre (NE PAS LIRE) Ne sais pas Food and beverages Construction Textiles, wearing apparel and leather products Furniture, wood and paper products Electronic and mechanical machinery and equipment Other (DO NOT READ OUT) Don't know % Lebensmittel und Getränke Baugewerbe Textilien, Bekleidung und Lederwaren Möbel, Holzund Papierwaren Elektronische und mechanische Geräte und Anlagen Spontan: Andere (NICHT VORLESEN) Weiß nicht EU 28 24-1 26 8 9 2 20 0 22-1 22-5 1 0 TR 19-23 47 43 16 8 7 5 36-9 11 11 0 0 MK 66 25 11-7 0-1 18 18 0 0 5-35 0 0 IS 39 17 4-13 3-3 24 17 23 10 23-25 0-2 NO 25 7 32 6 12 5 29 4 24-2 17 1 0-4 RS 29-6 31 10 0 0 7 7 13-18 20-16 0 0 IL 21 1 22 15 13 5 8-18 14-16 51 43 0-10 AL 0 0 0 0 0 0 0-95 0-5 0 0 0 0 ME 47 18 1 1 3 3 16-16 4-7 40 12 0 0 LI 12 3 28-2 16 3 0-4 23 6 27 0 0 0 US 4-4 32-9 15 6 34 14 25-9 22 14 7 6 T100

FLASH EUROBAROMETER Q20 Quelle proportion de votre chiffre d'affaires ces produits ou ces services verts représentent-ils (dernier exercice fiscal disponible)? Q20 How much do these green products or services represent in your turnover (latest available fiscal year)? Q20 Wie hoch ist der Anteil dieser ökologischen Produkte oder Dienstleistungen an Ihrem Gesamtumsatz (im letzten Geschäftsjahr, für das die Zahlen zur Verfügung stehen)? 1 à 5 % du chiffre d'affaires annuel 6 à 10 % du chiffre d'affaires annuel 11 à 30 % du chiffre d'affaires annuel 31 à 50 % du chiffre d'affaires annuel 51 à 75 % du chiffre d'affaires annuel Plus de 75 % du chiffre d'affaires annuel Ne sais pas 1-5% of annual turnover 6-10% of annual turnover 11-30% of annual turnover 31-50% of annual turnover 51-75% of annual turnover More than 75% of annual turnover Don't know 1-5% des Jahresumsatzes 6-10% des Jahresumsatzes 11-30% des Jahresumsatzes 31-50% des Jahresumsatzes 51-75% des Jahresumsatzes Höher als 75% des Jahresumsatzes Weiß nicht % EU 28 34 4 14-1 12-1 7 0 6 1 16-1 11-2 BE 36 4 11 8 15-1 14 2 1-10 10-5 13 2 BG 25-18 16-5 21 13 14 6 3 3 9-8 12 9 CZ 44 8 9-1 15 0 6-1 3-6 13-4 10 4 DK 18-9 16 2 8-9 9 3 8 7 19-3 22 9 DE 28-1 14-4 9-9 13 7 7 5 20 6 9-4 EE 35 11 16 4 16 10 2-3 6 2 18-25 7 1 IE 34 0 15 3 10-4 13 9 7 5 12-14 9 1 EL 32 10 13 4 12 1 13 10 4-6 22-16 4-3 ES 33-4 9-4 17-3 4 3 3-1 17 5 17 4 FR 36 1 18 1 10-8 7-6 4 1 10 4 15 7 IT 34 10 18 6 7 1 7-3 7 2 19-1 8-15 CY 26-14 14 2 15 14 4-16 4 2 15 2 22 10 LV 43 14 15 10 7-7 3-1 3 0 20-9 9-7 LT 40-5 11 3 4-4 5-13 4-3 29 20 7 2 LU 28-3 24 6 15 3 7-18 0-1 3-1 23 14 HU 50-16 13 4 3-2 2 2 17 13 9 0 6-1 MT 40 38 14 13 8-7 0 0 1-8 8 8 29-44 NL 37 9 10-2 19 2 5-4 12 1 11-10 6 4 AT 29 3 7 0 14-13 9 5 11 1 21 2 9 2 PL 33 6 10-13 11 4 8-1 6-4 17 3 15 5 PT 40 5 13-19 9 6 11 10 5 2 11-3 11-1 RO 29 0 14-1 12 5 11 9 3 3 24 0 7-16 SI 38 15 11-4 8-2 11-5 9 1 8-12 15 7 SK 33 7 12-6 14-1 5 1 4 1 14-8 18 6 FI 36 8 12-3 21 2 7-1 3-1 19 0 2-5 SE 29 14 15-1 17-7 10-8 6-1 16 7 7-4 UK 35 3 15 0 13 2 3 0 3-3 15-8 16 6 HR 31-19 13 1 7 7 7 2 8 7 20-6 14 8 T101

FLASH EUROBAROMETER Q20 Quelle proportion de votre chiffre d'affaires ces produits ou ces services verts représentent-ils (dernier exercice fiscal disponible)? Q20 How much do these green products or services represent in your turnover (latest available fiscal year)? Q20 Wie hoch ist der Anteil dieser ökologischen Produkte oder Dienstleistungen an Ihrem Gesamtumsatz (im letzten Geschäftsjahr, für das die Zahlen zur Verfügung stehen)? 1 à 5 % du chiffre d'affaires annuel 6 à 10 % du chiffre d'affaires annuel 11 à 30 % du chiffre d'affaires annuel 31 à 50 % du chiffre d'affaires annuel 51 à 75 % du chiffre d'affaires annuel Plus de 75 % du chiffre d'affaires annuel Ne sais pas 1-5% of annual turnover 6-10% of annual turnover 11-30% of annual turnover 31-50% of annual turnover 51-75% of annual turnover More than 75% of annual turnover Don't know 1-5% des Jahresumsatzes 6-10% des Jahresumsatzes 11-30% des Jahresumsatzes 31-50% des Jahresumsatzes 51-75% des Jahresumsatzes Höher als 75% des Jahresumsatzes Weiß nicht % EU 28 34 4 14-1 12-1 7 0 6 1 16-1 11-2 TR 33-1 23-5 16-1 0-3 7 7 16 6 5-3 MK 5-26 8-19 26 11 0 0 12 2 47 32 2 0 IS 39 3 12 1 12-9 8 4 4 0 15 7 10-6 NO 21-9 14 6 17 1 9-6 7 3 20 3 12 2 RS 35 23 15-9 1-13 11-10 4 0 25 4 9 5 IL 40 14 6-7 9 2 5 0 0-4 12-3 28-2 AL 50-9 12 10 35 33 3-31 0-1 0 0 0-2 ME 45-31 15 8 2-5 2 2 23 23 5 0 8 3 LI 19-10 10-9 11 1 2 2 0-7 45 17 13 6 US 44 0 18 3 13 1 2-1 3 0 13-3 7 0 T102

FLASH EUROBAROMETER Q21 Depuis combien de temps vendez-vous des produits ou des services verts? Q21 For how long has your company been selling green products or services? Q21 Seit wann verkauft Ihr Unternehmen ökologische Produkte oder Dienstleistungen? Les 12 derniers mois 1 à 3 ans Plus de 3 ans Ne sais pas For the last 12 months 1-3 years More than 3 years Don't know % Wir haben in den letzten 12 Monaten damit begonnen Seit 1 bis 3 Jahren Seit mehr als 3 Jahren Weiß nicht EU 28 6-2 23-6 69 8 2 0 BE 5-3 20-7 72 11 3-1 BG 17 6 37 2 40-14 6 6 CZ 10 7 11-16 78 8 1 1 DK 2-5 24 11 69-9 5 3 DE 3-11 23-8 74 20 0-1 EE 2-15 17-12 80 26 1 1 IE 7 5 20-1 70-4 3 0 EL 16 9 29-7 55-2 0 0 ES 4-6 31 0 65 6 0 0 FR 5-3 37-1 57 3 1 1 IT 5 3 12-13 80 9 3 1 CY 5 4 18-35 76 30 1 1 LV 4-1 34 9 59-4 3-4 LT 7-16 31-3 60 17 2 2 LU 14-2 21-14 63 15 2 1 HU 9-22 21-5 61 19 9 8 MT 5-4 27 10 63-4 5-2 NL 8-2 27 3 63 0 2-1 AT 4-14 25-3 69 16 2 1 PL 7-2 21-5 67 6 5 1 PT 11 1 23-14 58 10 8 3 RO 13-16 36 10 46 1 5 5 SI 22 13 15-11 61 4 2-6 SK 8 3 10-6 74-3 8 6 FI 6-1 21-2 73 3 0 0 SE 8-5 22-12 67 17 3 0 UK 8 3 24 4 68-2 0-5 HR 10-3 23 5 67 4 0-6 T103

FLASH EUROBAROMETER Q21 Depuis combien de temps vendez-vous des produits ou des services verts? Q21 For how long has your company been selling green products or services? Q21 Seit wann verkauft Ihr Unternehmen ökologische Produkte oder Dienstleistungen? Les 12 derniers mois 1 à 3 ans Plus de 3 ans Ne sais pas For the last 12 months 1-3 years More than 3 years Don't know % Wir haben in den letzten 12 Monaten damit begonnen Seit 1 bis 3 Jahren Seit mehr als 3 Jahren Weiß nicht EU 28 6-2 23-6 69 8 2 0 TR 20 4 32 0 48-2 0-2 MK 1-11 3-52 96 64 0-1 IS 4-3 28 14 63-13 5 2 NO 12 9 16-2 68-11 4 4 RS 13 10 22-1 65-9 0 0 IL 6-9 28 4 53-4 13 9 AL 4 2 0-69 96 67 0 0 ME 9-3 23-20 68 29 0-6 LI 6-8 11-18 83 26 0 0 US 12-5 24-1 57 5 7 1 T104

FLASH EUROBAROMETER Q22A Quelles sont les principales raisons pour lesquelles votre entreprise propose des produits ou des services verts? (MAX. 3 RÉPONSES) Q22A What are the main reasons why your company offers green products or services? (MAX. 3 ANSWERS) Q22A Was sind die Hauptgründe dafür, dass Ihr Unternehmen ökologische Produkte oder Dienstleistungen anbietet? Maximal 3 Nennungen! La demande des clients L image de l'entreprise Les subventions, les aides publiques Les incitations fiscales Les valeurs fondamentales de l'entreprise Demand from customers Company's image Subsidies / public support Tax incentive Company's core values Nachfrage von Kunden Image des Unternehmens Subventionen/öffentl iche Unterstützung Steueranreize Kernwerte des Unternehmens % EU 28 50 2 31 1 4 1 5 3 33 1 BE 49 1 41 13 12 8 15 13 38 7 BG 48 3 22-7 7 3 3-1 17-16 CZ 72 1 24 0 5 4 1 1 39 6 DK 56-11 25 1 2-3 4 4 27 7 DE 69 4 36 8 4-2 4 3 32 6 EE 78 20 20-4 0-1 0-1 27-18 IE 46-4 26 13 4 1 1-1 43 12 EL 47 7 38 9 5 4 2 0 45 13 ES 40 6 32 0 0-2 5 5 43 4 FR 49 6 40-3 7 3 4 1 39-7 IT 29-14 18-8 4 3 9 8 30 3 CY 43 11 14-19 1 0 0 0 25-12 LV 52 0 21-1 0 0 5 3 30-13 LT 53-7 23 4 5 5 1-1 26 13 LU 41-2 39-7 6 3 6 3 31-9 HU 47 11 17-9 1 1 9 5 10-11 MT 38-7 23 2 10 10 6 2 31 28 NL 66 28 46 18 1-2 3 0 45 8 AT 52 3 46 11 8 3 2 0 43 9 PL 52 2 20-1 12 9 5 2 18-1 PT 47 11 45 6 3 0 2-3 23-10 RO 41-20 24-1 3 3 6 1 24 12 SI 56 14 14-7 3-7 0-4 20 5 SK 52-6 26 5 5 2 0-1 33-10 FI 76 14 42 1 2 2 2 2 47 1 SE 59 6 35 12 1-2 6 3 24-20 UK 55-5 39 4 2-2 1-2 39 3 HR 35 9 36 23 6 6 0 0 38 9 T105

FLASH EUROBAROMETER Q22A Quelles sont les principales raisons pour lesquelles votre entreprise propose des produits ou des services verts? (MAX. 3 RÉPONSES) Q22A What are the main reasons why your company offers green products or services? (MAX. 3 ANSWERS) Q22A Was sind die Hauptgründe dafür, dass Ihr Unternehmen ökologische Produkte oder Dienstleistungen anbietet? Maximal 3 Nennungen! La création d'un atout compétitif, d une opportunité commerciale Le rattrapage des principaux concurrents La mise en conformité avec la législation nationale, régionale ou locale Autre (NE PAS LIRE) Ne sais pas Creation of a competitive advantage/ business opportunity Catching up with main competitors Compliance with national, regional or local laws Other (DO NOT READ OUT) Don't know Schaffung eines Wettbewerbsvorteils / von Geschäftschancen Um zu den größten Mitbewerbern aufzuschließen Einhaltung nationaler, regionaler oder lokaler Gesetze Spontan: Andere (NICHT VORLESEN) Weiß nicht % EU 28 25-2 14 4 23 1 5 0 1-1 BE 22-5 13 4 29 14 3-9 2 2 BG 26 11 11 9 3-3 12 5 1 1 CZ 29-3 19 4 14 7 0-6 2-1 DK 35-4 15 4 6-8 11 6 7 7 DE 31 2 5-2 25 7 2 2 0-2 EE 20-11 5-1 6 0 7-9 6 6 IE 28 15 8 4 14-2 8 2 0-2 EL 47 13 7-4 16-5 0-5 0 0 ES 36 1 36 20 32 4 5-2 0 0 FR 15-4 5 1 31 0 4 1 0-2 IT 18-9 22 10 17-8 11 5 3 2 CY 21-2 5-4 4-8 13 12 1-9 LV 24-2 1 0 11-3 13 6 1 0 LT 24 8 8 4 5 0 19 17 2 0 LU 32 19 11 3 22 6 6 6 2 2 HU 22-8 30 10 14-6 1-4 7 2 MT 32 22 17 13 59 41 0-7 2-5 NL 26-11 10 2 13 3 3-8 0-4 AT 26 22 3 3 15 1 12 1 1-1 PL 15-4 11-9 31 10 4 2 2 1 PT 32 1 23 10 32-2 3 1 0 0 RO 27-3 8 7 28 8 7 7 0 0 SI 26-8 12-3 10-1 2-8 2-1 SK 26 8 9-2 10-2 9 6 6 4 FI 47 1 7 0 11-15 2-1 0-2 SE 31 10 5 2 11 2 6-5 5 1 UK 25-5 15 3 20-3 3 0 0-5 HR 28-3 8 1 28 22 2-14 1-5 T106

FLASH EUROBAROMETER Q22A Quelles sont les principales raisons pour lesquelles votre entreprise propose des produits ou des services verts? (MAX. 3 RÉPONSES) Q22A What are the main reasons why your company offers green products or services? (MAX. 3 ANSWERS) Q22A Was sind die Hauptgründe dafür, dass Ihr Unternehmen ökologische Produkte oder Dienstleistungen anbietet? Maximal 3 Nennungen! La demande des clients L image de l'entreprise Les subventions, les aides publiques Les incitations fiscales Les valeurs fondamentales de l'entreprise Demand from customers Company's image Subsidies / public support Tax incentive Company's core values Nachfrage von Kunden Image des Unternehmens Subventionen/öffentl iche Unterstützung Steueranreize Kernwerte des Unternehmens % EU 28 50 2 31 1 4 1 5 3 33 1 TR 43-25 28-1 4-4 17 16 33 0 MK 48 11 60 31 0 0 1-9 18 2 IS 39 4 53 15 0-7 1 1 25 9 NO 43 13 29-12 6 4 4 2 33 3 RS 47 5 20-13 1 1 0 0 32 12 IL 37 16 31 8 2 1 0-5 38 16 AL 85 49 15-14 0 0 0 0 12-51 ME 40-3 41-21 4-2 0 0 10 1 LI 41-6 27-17 2-20 4 4 32 0 US 38-18 34 11 6 0 7-3 47 4 T107

FLASH EUROBAROMETER Q22A Quelles sont les principales raisons pour lesquelles votre entreprise propose des produits ou des services verts? (MAX. 3 RÉPONSES) Q22A What are the main reasons why your company offers green products or services? (MAX. 3 ANSWERS) Q22A Was sind die Hauptgründe dafür, dass Ihr Unternehmen ökologische Produkte oder Dienstleistungen anbietet? Maximal 3 Nennungen! La création d'un atout compétitif, d une opportunité commerciale Le rattrapage des principaux concurrents La mise en conformité avec la législation nationale, régionale ou locale Autre (NE PAS LIRE) Ne sais pas Creation of a competitive advantage/ business opportunity Catching up with main competitors Compliance with national, regional or local laws Other (DO NOT READ OUT) Don't know Schaffung eines Wettbewerbsvorteils / von Geschäftschancen Um zu den größten Mitbewerbern aufzuschließen Einhaltung nationaler, regionaler oder lokaler Gesetze Spontan: Andere (NICHT VORLESEN) Weiß nicht % EU 28 25-2 14 4 23 1 5 0 1-1 TR 33 18 17 9 8 3 0 0 3 3 MK 32 1 71 51 19 4 2 2 0-1 IS 32-1 15-7 10 1 17 16 5 1 NO 37 3 18 6 15-11 17 10 2 0 RS 14 3 16 14 31 22 2-11 0 0 IL 11-13 2-5 17 3 9-1 6 4 AL 3-31 0-36 12-14 0 0 0 0 ME 17 13 3-13 35 24 4 4 0 0 LI 38 11 7 7 8 4 20 15 2 2 US 36 0 17 8 23-5 3 3 0 0 T108

FLASH EUROBAROMETER Q22B Quelles sont les principales raisons pour lesquelles votre entreprise ne propose pas des produits ou des services verts? (MAX. 3 RÉPONSES) Q22B What are the main reasons why your company is not offering green products or services? (MAX. 3 ANSWERS) Q22B Was sind die Hauptgründe dafür, dass Ihr Unternehmen keine ökologischen Produkte oder Dienstleistungen anbietet? Maximal 3 Nennungen! Une demande insuffisante des clients Ne convient ou n'est pas important pour l'image de votre entreprise Une aide publique insuffisante (subventions, incitations fiscales, etc.) Ce n est pas important ou pas cohérent avec les valeurs fondamentales de votre entreprise Cela ne participe pas à la création d'un atout compétitif ou d'opportunités commerciales supplémentaires Insufficient demand from customers Does not fit with or is not important for your company's image Insufficient public support (financial subsidies, tax incentives, etc.) It is not important to or in line with your company's core values It does not create a competitive advantage or additional business opportunities % Unzureichende Nachfrage von Kunden Passt nicht zum Image des Unternehmens oder ist für das Image Ihres Unternehmens nicht wichtig Unzureichende Unterstützung von öffentlicher Hand (Subventionen, Steueranreize etc.) Nicht wichtig für die Kernwerte Ihres Unternehmens oder nicht im Einklang mit diesen Kernwerten Schafft keinen Wettbewerbsvorteil / keine Geschäftschancen EU 28 25 1 22-3 11-1 20-1 17 1 BE 32 12 26 5 15 4 31 3 26 11 BG 10-7 22 5 10 1 26 11 4-8 CZ 20 2 14 8 15-5 26 9 16 3 DK 17 0 15-7 1-1 12 0 15-1 DE 29 2 10-1 5 0 42 8 25 4 EE 18 3 5-30 4-1 7-28 14 3 IE 25 15 26 9 9 2 15 9 16 12 EL 30 10 35-2 22 7 25 4 14 4 ES 29 2 31 1 12 1 16-2 19 6 FR 29-3 16-6 10-14 17-5 17 0 IT 19 5 15-9 8 7 15-9 10-4 CY 10 1 56 21 3-10 12-3 3-7 LV 25 8 24-2 15 1 22-6 16-7 LT 20 5 21 2 7 0 18-2 16 3 LU 22-5 16-12 8 7 18-3 17 1 HU 8-11 45 1 9 0 23-3 13-3 MT 8 4 18 8 4 2 14 8 6-4 NL 34 7 18-2 4-2 23-5 19-2 AT 18-7 31 0 3-2 15-12 9-6 PL 28 1 26 2 25 3 26 2 19-6 PT 26 13 47-14 20 2 19 5 17-3 RO 19-2 28 4 16-2 19-10 9 0 SI 9-8 43 8 8 2 12-10 11 1 SK 13-18 16 5 15-1 21 3 13-14 FI 30-3 6 0 11 5 8-1 36-4 SE 34 6 28 5 2 0 9 5 19 8 UK 32-1 17-7 9-5 11-1 19 0 HR 17 3 51 21 16 6 26 8 6 2 T109

FLASH EUROBAROMETER Q22B Quelles sont les principales raisons pour lesquelles votre entreprise ne propose pas des produits ou des services verts? (MAX. 3 RÉPONSES) Q22B What are the main reasons why your company is not offering green products or services? (MAX. 3 ANSWERS) Q22B Was sind die Hauptgründe dafür, dass Ihr Unternehmen keine ökologischen Produkte oder Dienstleistungen anbietet? Maximal 3 Nennungen! % Ce n'est pas pertinent en termes de rattrapage des principaux concurrents It is not relevant in terms of catching up with main competitors Nicht relevant, um zu den größten Mitbewerbern aufzuschließen Ce n'est pas pertinent en termes de conformité vis-à-vis de la législation nationale, régionale ou locale It is not relevant in terms of compliance with national, regional or local laws Nicht relevant, um nationale, regionale oder lokale Gesetze einzuhalten Autre (NE PAS LIRE) Other (DO NOT READ OUT) Spontan: Andere (NICHT VORLESEN) Ne sais pas Don't know Weiß nicht EU 28 12 2 8 0 22 10 9-5 BE 14 4 12 0 17 6 6-3 BG 4-6 1-4 23 4 9-1 CZ 15 6 7 3 15 5 16-20 DK 24-3 6 0 34 7 10 0 DE 16 2 13-1 12 0 8-3 EE 7 4 1-2 50 26 14 10 IE 21 3 13-3 12 6 10-23 EL 9 3 8 0 9-5 7-3 ES 19 4 16 3 15 8 6-7 FR 5 0 5 1 23 8 6-5 IT 5 1 4-1 46 29 8-8 CY 1-13 6-5 8-4 6-5 LV 5-4 3-2 23 5 12 6 LT 8 1 8 2 27-3 9-3 LU 14-2 2-7 30 19 16 6 HU 12 2 4-2 16 6 3-3 MT 14-5 17 8 30-11 12 2 NL 21 7 13-4 18 1 13 4 AT 2-7 1-3 42 26 10-3 PL 16 7 3-2 13 7 5-5 PT 7-2 5-1 9 4 6 2 RO 7-2 2 0 18 8 5-6 SI 5-4 6 1 15-3 6 1 SK 11-6 7-5 35 23 6-10 FI 25 7 13 2 14 0 12-7 SE 9-1 5-3 17 3 12-7 UK 19-5 18-1 9 6 22 4 HR 2-9 10 8 15-13 2-1 T110

FLASH EUROBAROMETER Q22B Quelles sont les principales raisons pour lesquelles votre entreprise ne propose pas des produits ou des services verts? (MAX. 3 RÉPONSES) Q22B What are the main reasons why your company is not offering green products or services? (MAX. 3 ANSWERS) Q22B Was sind die Hauptgründe dafür, dass Ihr Unternehmen keine ökologischen Produkte oder Dienstleistungen anbietet? Maximal 3 Nennungen! Une demande insuffisante des clients Ne convient ou n'est pas important pour l'image de votre entreprise Une aide publique insuffisante (subventions, incitations fiscales, etc.) Ce n est pas important ou pas cohérent avec les valeurs fondamentales de votre entreprise Cela ne participe pas à la création d'un atout compétitif ou d'opportunités commerciales supplémentaires % Insufficient demand from customers Unzureichende Nachfrage von Kunden Does not fit with or is not important for your company's image Passt nicht zum Image des Unternehmens oder ist für das Image Ihres Unternehmens nicht wichtig Insufficient public support (financial subsidies, tax incentives, etc.) Unzureichende Unterstützung von öffentlicher Hand (Subventionen, Steueranreize etc.) It is not important to or in line with your company's core values Nicht wichtig für die Kernwerte Ihres Unternehmens oder nicht im Einklang mit diesen Kernwerten It does not create a competitive advantage or additional business opportunities Schafft keinen Wettbewerbsvorteil / keine Geschäftschancen EU 28 25 1 22-3 11-1 20-1 17 1 TR 43 5 22-6 27 2 24-7 22 3 MK 14-14 38 13 5-11 53 34 16 16 IS 23-1 40 11 5-8 8 1 14-1 NO 19-8 11-7 6-5 15 2 8-10 RS 21 2 29-13 7 0 15-11 5 5 IL 14-11 16-7 10 5 27 12 6-4 AL 20-6 44 4 20 11 22-1 3-5 ME 26 19 44-10 12 6 21-5 5 3 LI 30 3 25 17 0-5 7-18 15 12 US 32 1 16-11 16 1 21 8 24-5 T111

FLASH EUROBAROMETER Q22B Quelles sont les principales raisons pour lesquelles votre entreprise ne propose pas des produits ou des services verts? (MAX. 3 RÉPONSES) Q22B What are the main reasons why your company is not offering green products or services? (MAX. 3 ANSWERS) Q22B Was sind die Hauptgründe dafür, dass Ihr Unternehmen keine ökologischen Produkte oder Dienstleistungen anbietet? Maximal 3 Nennungen! % Ce n'est pas pertinent en termes de rattrapage des principaux concurrents It is not relevant in terms of catching up with main competitors Nicht relevant, um zu den größten Mitbewerbern aufzuschließen Ce n'est pas pertinent en termes de conformité vis-à-vis de la législation nationale, régionale ou locale It is not relevant in terms of compliance with national, regional or local laws Nicht relevant, um nationale, regionale oder lokale Gesetze einzuhalten Autre (NE PAS LIRE) Other (DO NOT READ OUT) Spontan: Andere (NICHT VORLESEN) Ne sais pas Don't know Weiß nicht EU 28 12 2 8 0 22 10 9-5 TR 12 7 14 8 1-5 8 0 MK 14 9 15 13 7-8 1-10 IS 4-2 3 1 8 0 24-2 NO 12-10 15 3 40 16 7-7 RS 4 4 3 3 24 11 3-2 IL 7-4 20 11 21-2 6 0 AL 8-17 0-1 8 5 11 1 ME 11 11 10 10 11 4 3-2 LI 3-5 5-2 40 24 4-33 US 34 10 25 3 6 3 12-2 T112

FLASH EUROBAROMETER Q23 En termes de chiffre d affaires sur les deux dernières années, quels sont les principaux marchés (pays, zones géographiques) pour vos produits ou services verts (NE PAS LIRE PLUSIEURS REPONSES POSSIBLE) Q23 In terms of turnover over the past 2 years, what were the main markets (countries/ geographical regions) for your green products or services? (DO NOT READ OUT - MULTIPLE ANSWERS POSSIBLE) Q23 Was waren gemessen am Umsatz in den letzten 2 Jahren die wichtigsten Märkte (Länder/Regionen) für Ihre ökologischen Produkte oder Dienstleistungen? (NICHT VORLESEN - MEHRFACHNENNUNGEN MÖGLICH) % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Le marché national National market Nationaler Markt L Union européenne (UE28) + Islande + Liechtenstein + Norvège + Suisse European Union (EU-28) + Iceland + Lichtenstein + Norway + Switzerland Europäische Union (EU28) + Island + Liechtenstein + Norwegen + Schweiz Pays européens en dehors de l UE sauf Russie European countries outside the EU excluding Russia Europäische Länder außerhalb der EU, ohne Russland Russie Russia Russland 91 19 3 1 Amérique du Nord sauf Etats Unis North America countries except USA Nordamerika, ohne die USA Etats Unis Vereinigte Staaten von Amerika (USA) Amérique du Sud et Amérique Centrale sauf Brésil South America + Central America excluding Brazil Südamerika + Mittelamerika, ohne Brasilien 92 18 3 2 0 3 1 94 25 7 7 1 1 1 93 19 3 2 0 0 2 95 16 1 2 1 1 1 89 19 4 1 1 2 0 89 42 10 1 0 0 0 98 19 1 0 1 1 0 78 38 12 1 0 1 0 92 19 1 2 1 1 10 90 25 3 3 3 6 3 93 9 1 1 0 0 0 78 22 1 1 2 2 4 83 24 0 0 0 1 0 89 15 6 6 1 3 0 97 25 1 1 1 1 1 76 36 0 2 0 0 0 97 16 2 0 1 2 1 95 22 3 1 0 2 1 88 18 10 2 1 3 2 100 14 3 2 0 0 0 93 14 1 1 1 1 1 91 10 1 0 2 1 0 80 32 5 1 0 0 0 88 23 2 0 0 0 0 91 16 3 0 0 2 1 95 12 3 0 1 0 0 74 31 3 0 1 3 0 97 21 11 1 1 0 1 USA 1 2 2 T113

FLASH EUROBAROMETER Q23 En termes de chiffre d affaires sur les deux dernières années, quels sont les principaux marchés (pays, zones géographiques) pour vos produits ou services verts (NE PAS LIRE PLUSIEURS REPONSES POSSIBLE) Q23 In terms of turnover over the past 2 years, what were the main markets (countries/ geographical regions) for your green products or services? (DO NOT READ OUT - MULTIPLE ANSWERS POSSIBLE) Q23 Was waren gemessen am Umsatz in den letzten 2 Jahren die wichtigsten Märkte (Länder/Regionen) für Ihre ökologischen Produkte oder Dienstleistungen? (NICHT VORLESEN - MEHRFACHNENNUNGEN MÖGLICH) Brésil Afrique Moyen Orient Chine +Hong Kong + Macao Corée du Sud Japon Autres pays d Asie Australie + Nouvelle Zélande + Océanie Brazil Africa Middle East China + Hong Kong + Macau South Korea Japan Other Asian countries Australia + New Zealand + Oceania % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Brasilien 1 0 Afrika Naher Osten China + Hongkong + Macau Südkorea Japan Andere asiatische Länder Australien + Neuseeland + Ozeanien 1 1 1 2 0 1 2 1 0 0 0 0 0 1 1 1 1 1 1 0 2 1 0 0 0 1 1 1 1 3 1 1 1 1 1 0 1 1 1 1 0 0 0 1 0 0 2 0 2 0 2 0 2 0 0 0 4 0 1 10 0 3 2 3 0 0 0 0 2 2 0 1 1 1 3 1 1 5 1 1 0 1 2 0 3 0 0 0 1 2 8 0 3 5 3 4 0 5 0 0 0 0 0 0 0 0 1 1 0 1 1 0 1 0 1 0 1 0 0 7 0 10 0 0 1 0 0 0 1 3 1 2 1 3 0 0 1 1 1 0 2 3 0 0 0 0 0 0 0 0 0 3 1 1 1 0 0 0 1 0 1 1 0 1 0 2 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 0 0 1 0 0 0 0 1 0 1 1 1 1 1 1 0 0 0 0 0 1 0 0 0 1 0 1 0 1 0 2 1 0 0 0 0 0 1 2 0 T114

FLASH EUROBAROMETER Q23 En termes de chiffre d affaires sur les deux dernières années, quels sont les principaux marchés (pays, zones géographiques) pour vos produits ou services verts (NE PAS LIRE PLUSIEURS REPONSES POSSIBLE) Q23 In terms of turnover over the past 2 years, what were the main markets (countries/ geographical regions) for your green products or services? (DO NOT READ OUT - MULTIPLE ANSWERS POSSIBLE) Q23 Was waren gemessen am Umsatz in den letzten 2 Jahren die wichtigsten Märkte (Länder/Regionen) für Ihre ökologischen Produkte oder Dienstleistungen? (NICHT VORLESEN - MEHRFACHNENNUNGEN MÖGLICH) Le marché national L Union européenne (UE28) + Islande + Liechtenstein + Norvège + Suisse Pays européens en dehors de l UE sauf Russie Russie Amérique du Nord sauf Etats Unis Etats Unis Amérique du Sud et Amérique Centrale sauf Brésil National market European Union (EU-28) + Iceland + Lichtenstein + Norway + Switzerland European countries outside the EU excluding Russia Russia North America countries except USA USA South America + Central America excluding Brazil Nationaler Markt Europäische Union (EU28) + Island + Liechtenstein + Norwegen + Schweiz Europäische Länder außerhalb der EU, ohne Russland Russland Nordamerika, ohne die USA Vereinigte Staaten von Amerika (USA) Südamerika + Mittelamerika, ohne Brasilien % EU 28 91 19 3 1 1 2 2 TR 82 25 0 4 0 0 5 MK 99 25 24 0 0 0 0 IS NO RS 91 22 13 2 8 11 95 11 4 0 0 1 90 12 18 1 0 0 6 0 0 IL 92 19 11 6 5 19 7 AL ME 65 0 0 0 0 0 98 8 11 4 4 4 0 4 LI 89 53 15 5 2 12 7 US 99 2 0 0 1 0 1 T115

FLASH EUROBAROMETER Q23 En termes de chiffre d affaires sur les deux dernières années, quels sont les principaux marchés (pays, zones géographiques) pour vos produits ou services verts (NE PAS LIRE PLUSIEURS REPONSES POSSIBLE) Q23 In terms of turnover over the past 2 years, what were the main markets (countries/ geographical regions) for your green products or services? (DO NOT READ OUT - MULTIPLE ANSWERS POSSIBLE) Q23 Was waren gemessen am Umsatz in den letzten 2 Jahren die wichtigsten Märkte (Länder/Regionen) für Ihre ökologischen Produkte oder Dienstleistungen? (NICHT VORLESEN - MEHRFACHNENNUNGEN MÖGLICH) Brésil Afrique Moyen Orient Chine +Hong Kong + Macao Corée du Sud Japon Autres pays d Asie Australie + Nouvelle Zélande + Océanie Brazil Africa Middle East China + Hong Kong + Macau South Korea Japan Other Asian countries Australia + New Zealand + Oceania % EU 28 TR MK IS NO RS IL AL ME LI US Brasilien Afrika Naher Osten China + Hongkong + Macau Südkorea Japan Andere asiatische Länder Australien + Neuseeland + Ozeanien 1 1 1 1 2 0 1 2 0 3 0 1 0 0 1 0 0 0 0 0 0 0 0 0 5 3 2 7 4 10 5 5 0 1 0 1 0 0 0 0 0 0 0 0 0 9 7 10 7 1 7 0 4 0 0 0 0 4 0 0 0 1 0 0 4 4 4 1 1 1 2 7 9 7 7 0 0 0 2 2 0 7 11 2 7 0 0 2 T116

FLASH EUROBAROMETER Q24 Sur quel(s) type(s) de soutien votre entreprise s appuie-t-elle pour la production de ses produits verts ou services verts? (PLUSIEURS REPONSES POSSIBLE) Q24 What support does your company rely on for the production of its green products or services? (MULTIPLE ANSWERS POSSIBLE) Q24 Auf welche Formen der Unterstützung setzt Ihr Unternehmen bei der Herstellung seiner ökologischen Produkte oder der Erbringung seiner ökologischen Dienstleistungen? (MEHRFACHNENNUNGEN MÖGLICH) Ses propres ressources financières Sa propre expertise technique Un soutien externe Autre (NE PAS LIRE) Ne sais pas % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Its own financial resources Auf die eigenen finanziellen Mittel Its own technical expertise Auf das eigene technische Knowhow External support Auf externe Unterstützung Other (DO NOT READ OUT) Spontan: Andere (Nicht vorlesen) 58 55 22 2 72 60 24 2 60 43 11 13 67 65 26 1 30 60 25 6 54 57 31 4 86 62 4 9 53 50 22 1 84 57 18 0 67 56 21 1 60 40 25 2 42 56 17 0 80 27 16 0 69 68 10 0 85 30 6 0 72 41 13 0 54 67 16 6 63 51 36 5 46 56 29 4 65 61 23 4 67 63 15 0 65 59 8 0 90 21 4 0 70 40 11 3 69 56 10 1 54 59 30 2 40 41 29 4 61 63 27 1 94 88 15 5 Don't know Weiß nicht 5 3 3 14 10 7 3 3 0 2 6 4 5 3 5 9 16 5 5 6 1 0 4 4 12 4 8 7 0 T117

FLASH EUROBAROMETER Q24 Sur quel(s) type(s) de soutien votre entreprise s appuie-t-elle pour la production de ses produits verts ou services verts? (PLUSIEURS REPONSES POSSIBLE) Q24 What support does your company rely on for the production of its green products or services? (MULTIPLE ANSWERS POSSIBLE) Q24 Auf welche Formen der Unterstützung setzt Ihr Unternehmen bei der Herstellung seiner ökologischen Produkte oder der Erbringung seiner ökologischen Dienstleistungen? (MEHRFACHNENNUNGEN MÖGLICH) Ses propres ressources financières Sa propre expertise technique Un soutien externe Autre (NE PAS LIRE) Ne sais pas Its own financial resources Its own technical expertise External support Other (DO NOT READ OUT) Don't know % EU 28 TR MK IS NO RS IL AL ME LI US Auf die eigenen finanziellen Mittel Auf das eigene technische Knowhow Auf externe Unterstützung Spontan: Andere (Nicht vorlesen) Weiß nicht 58 55 22 2 5 86 22 2 0 3 86 37 3 0 0 65 56 23 2 11 60 57 28 2 10 68 55 9 0 2 68 45 11 5 7 62 0 54 0 0 58 63 23 2 0 44 64 18 8 2 58 48 42 0 2 T118

FLASH EUROBAROMETER Q25 Quel type de soutien externe votre entreprise reçoit-elle pour la production de ses produits ou de ses services verts? (PLUSIEURS RÉPONSES POSSIBLES) Q25 Which type of external support does your company get for the production of its green products or services? (MULTIPLE ANSWERS POSSIBLE) Q25 Welche Formen der Unterstützung von außen erhält Ihr Unternehmen bei der Herstellung/Erbringung seiner ökologischen Produkte oder Dienstleistungen? (MEHRFACHNENNUNGEN MÖGLICH) Un financement public (subventions, garanties ou prêts) Un financement privé (par exemple par une banque, une société d investissement ou un fonds de capital-risque) Un financement par des amis ou de la famille Le conseil ou une autre aide non financière de l administration publique Le conseil ou une autre aide non financière de sociétés privées de consultance et d audit Public funding (grants, guarantees or loans) Private funding (from a bank, investment company or venture capital fund) Funding from friends or relatives Advice or other nonfinancial assistance from public administration Advice or other nonfinancial assistance from private consulting and audit companies % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Öffentliche Mittel (Zuschüsse, Bürgschaften oder Kredite) Privatwirtschaftliche Mittel (von einer Bank, Investmentgesellschaft oder einem Risikokapitalfonds) Mittel von Freunden und Verwandten Beratung oder sonstige Formen der nicht-finanziellen Unterstützung durch öffentliche Stellen 14 18 6 18 Beratung oder sonstige Formen der nichtfinanziellen Unterstützung durch Beratungs- und Wirtschaftsprüfungsgesellschaften 21 20 2 16 35 6 24 12 6 6 21 37 13 25 47 3 11 0 1 27 21 31 8 22 26 91 28 0 0 9 14 2 0 13 43 51 15 2 23 49 20 33 20 19 45 13 14 0 29 19 0 1 0 0 77 0 30 0 0 14 8 8 0 39 89 48 90 38 5 5 5 0 14 27 18 4 8 4 24 13 14 17 0 17 9 15 2 6 16 54 7 14 11 23 19 26 22 20 4 11 13 16 0 3 19 8 24 0 60 24 34 26 7 7 14 24 11 23 24 41 12 21 10 15 51 14 25 0 4 26 8 7 3 33 34 40 18 0 29 18 36 T119

FLASH EUROBAROMETER Q25 Quel type de soutien externe votre entreprise reçoit-elle pour la production de ses produits ou de ses services verts? (PLUSIEURS RÉPONSES POSSIBLES) Q25 Which type of external support does your company get for the production of its green products or services? (MULTIPLE ANSWERS POSSIBLE) Q25 Welche Formen der Unterstützung von außen erhält Ihr Unternehmen bei der Herstellung/Erbringung seiner ökologischen Produkte oder Dienstleistungen? (MEHRFACHNENNUNGEN MÖGLICH) Le conseil ou une autre aide non financière d associations professionnelles Autre (NE PAS LIRE) Ne sais pas Total 'Secteur public' Total 'Secteur privé' Advice or other nonfinancial assistance from business associations Other (DO NOT READ OUT) Don't know Total 'Public sector' Total 'Private sector' % EU 28 BE BG CZ DK DE EE IE EL ES FR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK HR Beratung oder sonstige Formen der nichtfinanziellen Unterstützung durch Wirtschaftsverbände Spontan: Andere (Nicht vorlesen) Weiß nicht 31 16 7 45 15 11 6 6 51 10 10 10 29 25 14 38 20 1 9 0 0 56 19 0 59 2 0 33 4 14 35 17 8 16 11 0 14 4 49 4 0 4 48 0 0 46 32 4 55 4 0 48 16 15 56 8 5 39 36 1 17 23 0 10 41 33 68 0 0 22 7 0 5 21 16 39 1 21 16 17 13 36 21 14 14 6 2 Gesamt 'öffentlicher Sektor' Gesamt 'Privater Sektor' 26 69 35 66 12 36 40 77 3 64 30 66 91 28 25 79 53 92 30 81 35 57 0 91 0 47 43 96 52 95 32 64 28 72 29 69 28 86 28 54 27 66 16 26 60 100 38 59 27 50 27 78 15 65 34 57 68 38 T120

FLASH EUROBAROMETER Q25 Quel type de soutien externe votre entreprise reçoit-elle pour la production de ses produits ou de ses services verts? (PLUSIEURS RÉPONSES POSSIBLES) Q25 Which type of external support does your company get for the production of its green products or services? (MULTIPLE ANSWERS POSSIBLE) Q25 Welche Formen der Unterstützung von außen erhält Ihr Unternehmen bei der Herstellung/Erbringung seiner ökologischen Produkte oder Dienstleistungen? (MEHRFACHNENNUNGEN MÖGLICH) Un financement public (subventions, garanties ou prêts) Un financement privé (par exemple par une banque, une société d investissement ou un fonds de capital-risque) Un financement par des amis ou de la famille Le conseil ou une autre aide non financière de l administration publique Le conseil ou une autre aide non financière de sociétés privées de consultance et d audit Public funding (grants, guarantees or loans) Private funding (from a bank, investment company or venture capital fund) Funding from friends or relatives Advice or other nonfinancial assistance from public administration Advice or other nonfinancial assistance from private consulting and audit companies % EU 28 TR MK IS NO RS IL AL ME LI US Öffentliche Mittel (Zuschüsse, Bürgschaften oder Kredite) Privatwirtschaftliche Mittel (von einer Bank, Investmentgesellschaft oder einem Risikokapitalfonds) Mittel von Freunden und Verwandten Beratung oder sonstige Formen der nicht-finanziellen Unterstützung durch öffentliche Stellen Beratung oder sonstige Formen der nichtfinanziellen Unterstützung durch Beratungs- und Wirtschaftsprüfungsgesellschaften 14 18 6 18 36 59 59 0 59 0 30 0 40 70 0 0 12 0 7 35 28 18 0 13 35 16 0 0 16 19 4 4 0 33 33 22 78 6 0 7 0 44 0 0 0 22 33 33 8 41 6 16 5 18 31 T121

FLASH EUROBAROMETER Q25 Quel type de soutien externe votre entreprise reçoit-elle pour la production de ses produits ou de ses services verts? (PLUSIEURS RÉPONSES POSSIBLES) Q25 Which type of external support does your company get for the production of its green products or services? (MULTIPLE ANSWERS POSSIBLE) Q25 Welche Formen der Unterstützung von außen erhält Ihr Unternehmen bei der Herstellung/Erbringung seiner ökologischen Produkte oder Dienstleistungen? (MEHRFACHNENNUNGEN MÖGLICH) Le conseil ou une autre aide non financière d associations professionnelles Autre (NE PAS LIRE) Ne sais pas Total 'Secteur public' Total 'Secteur privé' Advice or other nonfinancial assistance from business associations Other (DO NOT READ OUT) Don't know Total 'Public sector' Total 'Private sector' % EU 28 TR MK IS NO RS IL AL ME LI US Beratung oder sonstige Formen der nichtfinanziellen Unterstützung durch Wirtschaftsverbände Spontan: Andere (Nicht vorlesen) Weiß nicht 31 16 7 59 41 0 0 0 0 2 5 42 16 31 2 30 19 0 36 17 43 0 0 0 42 14 0 41 43 11 64 14 18 Gesamt 'öffentlicher Sektor' Gesamt 'Privater Sektor' 26 69 59 59 100 40 7 48 31 55 31 50 37 40 22 78 0 86 22 41 23 71 T122

FLASH EUROBAROMETER Q26 Etes-vous très satisfait(e), plutôt satisfait(e), plutôt insatisfait(e) ou très insatisfait(e) du niveau de l'aide publique accordée à vos produits ou services verts? Q26 Are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the level of public support for your green products or services? Q26 Sind Sie mit dem Maß an öffentlicher Unterstützung für Ihre ökologischen Produkte oder Dienstleistungen sehr zufrieden, eher zufrieden, eher unzufrieden oder sehr unzufrieden? Très satisfait(e) Plutôt satisfait(e) Plutôt insatisfait(e) Très insatisfait(e) Ne sais pas Total 'Satisfait(e)' Total 'Insatisfait(e)' Very satisfied Fairly satisfied Fairly dissatisfied Very dissatisfied Don't know Total 'Satisfied' Total 'Dissatisfied' Sehr zufrieden, Eher zufrieden, Eher unzufrieden Sehr unzufrieden Weiß nicht Gesamt 'Zufrieden' Gesamt 'Unzufrieden' % EU 28 10 3 52-3 21-3 8-2 9 5 62 0 29-5 BE 33 23 21-69 43 43 3 3 0 0 54-46 46 46 BG 0-19 0 0 50 32 50-13 0 0 0-19 100 19 CZ 0-7 53-28 47 43 0-8 0 0 53-35 47 35 DK 0-1 67 44 0 0 0-60 33 17 67 43 0-60 DE 7 6 64-1 11-9 0 0 18 4 71 5 11-9 EE 10 0 90 29 0-29 0 0 0 0 100 29 0-29 IE 41 33 15-76 44 43 0 0 0 0 56-43 44 43 EL 0 0 37 24 53 3 7-30 3 3 37 24 60-27 ES 0-14 40-23 4 3 56 35 0-1 40-37 60 38 FR 0 0 50 46 28-67 0 0 22 21 50 46 28-67 IT 0-3 0-46 0-48 0-3 0 0 0-49 0-51 CY 0 0 0 0 0-100 0 0 0 0 0 0 0-100 LV 0 0 0-15 100 79 0-64 0 0 0-15 100 15 LT 0 0 91 22 9-22 0 0 0 0 91 22 9-22 LU 0-5 28-53 56 56 16 2 0 0 28-58 72 58 HU 0 0 85 82 15-82 0 0 0 0 85 82 15-82 MT 0-91 58 55 0-3 42 42 0-3 58-36 42 39 NL 0-5 63-2 37 8 0 0 0-1 63-7 37 8 AT 9 0 57 6 34 14 0-9 0-11 66 6 34 5 PL 24 24 32-38 39 24 0-7 5-3 56-14 39 17 PT 0-3 100 3 0 0 0 0 0 0 100 0 0 0 RO 0 0 100 100 0 0 0 0 0 0 100 100 0 0 SI 54 33 46 11 0 0 0-44 0 0 100 44 0-44 SK 0 0 8-22 92 46 0-24 0 0 8-22 92 22 FI 0-23 68 33 25 12 0-17 7-5 68 10 25-5 SE 0 0 28 22 24-22 48 3 0-3 28 22 72-19 UK 42 20 58-19 0-1 0 0 0 0 100 1 0-1 HR 3-47 50 50 27-23 3 3 17 17 53 3 30-20 T123

FLASH EUROBAROMETER Q26 Etes-vous très satisfait(e), plutôt satisfait(e), plutôt insatisfait(e) ou très insatisfait(e) du niveau de l'aide publique accordée à vos produits ou services verts? Q26 Are you very satisfied, fairly satisfied, fairly dissatisfied or very dissatisfied with the level of public support for your green products or services? Q26 Sind Sie mit dem Maß an öffentlicher Unterstützung für Ihre ökologischen Produkte oder Dienstleistungen sehr zufrieden, eher zufrieden, eher unzufrieden oder sehr unzufrieden? Très satisfait(e) Plutôt satisfait(e) Plutôt insatisfait(e) Très insatisfait(e) Ne sais pas Total 'Satisfait(e)' Total 'Insatisfait(e)' Very satisfied Fairly satisfied Fairly dissatisfied Very dissatisfied Don't know Total 'Satisfied' Total 'Dissatisfied' Sehr zufrieden, Eher zufrieden, Eher unzufrieden Sehr unzufrieden Weiß nicht Gesamt 'Zufrieden' Gesamt 'Unzufrieden' % EU 28 10 3 52-3 21-3 8-2 9 5 62 0 29-5 TR 100 100 0-100 0 0 0 0 0 0 100 0 0 0 MK 0 0 100 91 0 0 0-91 0 0 100 91 0-91 IS 0-43 34 10 0 0 0-33 66 66 34-33 0-33 NO 9 4 84 28 0-38 0-1 7 7 93 32 0-39 RS 0 0 25 25 50-50 25 25 0 0 25 25 75-25 IL 0 0 88 88 0 0 0-100 12 12 88 88 0-100 AL 0-100 100 100 0 0 0 0 0 0 100 0 0 0 ME 0 0 0 0 0 0 0 0 0 0 0 0 0 0 LI 22-78 35 35 43 43 0 0 0 0 57-43 43 43 US 39-14 30-17 16 16 13 13 2 2 69-31 29 29 T124

FLASH EUROBAROMETER Q27A Quel type de soutien pourrait le plus vous aider à élargir votre gamme de produits ou de services verts? (MAX. 2 RÉPONSES POSSIBLES) Q27A What type of support would help you the most to expand your range of green products or services? (MAX. 2 ANSWERS POSSIBLE) Q27A Welche Formen der Unterstützung würden Ihnen am meisten dabei helfen, Ihr Angebot an ökologischen Produkten oder Dienstleistungen zu erweitern? (MAXIMAL 2 NENNUNGEN) Des incitations financières pour développer des produits, des services ou de nouveaux processus de production Une aide pour identifier les marchés ou les clients potentiels Un soutien technique et du conseil pour le développement de produits et services ou de processus de production Financial incentives for developing products, services or new production processes Assistance with identifying potential markets or customers Technical support and consultancy for the development of products, services and production processes Finanzielle Anreize zur Entwicklung von Produkten, Dienstleistungen oder neuen Produktionsverfahren Unterstützung bei der Erfassung potenzieller Märkte oder Kunden Technische Unterstützung und Beratung bei der Entwicklung von Produkten, Dienstleistungen und Produktionsverfahren % EU 28 46-3 27 1 22 0 BE 37 5 25 11 40 19 BG 36-12 30 3 28 12 CZ 34-11 31-9 18 12 DK 36 4 15-8 21 1 DE 34-9 24-3 21-11 EE 40-13 50 17 19 9 IE 46-3 41 18 20-1 EL 56-7 47 16 30 6 ES 53-1 34-6 28 8 FR 35-5 23 1 32-1 IT 63 12 15-4 8-10 CY 48-26 29 7 8-11 LV 60 23 13-15 18-1 LT 52-13 11-7 20 6 LU 51 17 29 1 13-23 HU 49-2 35 0 6 6 MT 44 13 32 5 19 11 NL 18-10 42 14 28 0 AT 35-9 23 7 27 16 PL 66-4 22 0 22 7 PT 39-10 46 8 30 15 RO 58 10 18 0 23-1 SI 67 2 16-12 10 1 SK 46-13 34 0 23 7 FI 38-17 31-2 28 4 SE 34 6 26 5 20-3 UK 44-8 42 17 20-5 HR 66 6 25 7 32 25 T125

FLASH EUROBAROMETER Q27A Quel type de soutien pourrait le plus vous aider à élargir votre gamme de produits ou de services verts? (MAX. 2 RÉPONSES POSSIBLES) Q27A What type of support would help you the most to expand your range of green products or services? (MAX. 2 ANSWERS POSSIBLE) Q27A Welche Formen der Unterstützung würden Ihnen am meisten dabei helfen, Ihr Angebot an ökologischen Produkten oder Dienstleistungen zu erweitern? (MAXIMAL 2 NENNUNGEN) Du conseil pour le marketing ou la distribution Consultancy services for marketing or distribution Autre (NE PAS LIRE) Aucun (NE PAS LIRE) Ne sais pas Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Beratung zu Marketing oder Vertrieb Spontan: Andere (NICHT VORLESEN) Spontan: Keine (NICHT VORLESEN) Weiß nicht % EU 28 19 3 4 1 12 0 3-2 BE 26 13 4 2 6-16 1-16 BG 16-3 1 0 2-2 4 4 CZ 26 13 6 6 21 3 2-5 DK 28 7 2-3 25 3 6 4 DE 26 5 2-1 23 16 3 0 EE 18 7 6 5 11-7 9 2 IE 20 8 2-1 6-1 2-3 EL 18 7 1-1 5-5 0 0 ES 19 4 2 0 6-2 5 5 FR 18-4 1 0 14 2 9 7 IT 15 7 10 4 7-8 0-9 CY 2-9 4-6 15 14 14 3 LV 22 1 3-5 7 4 11 0 LT 17 2 7 6 12 5 4-8 LU 19-3 3 3 10 3 4-3 HU 14-12 13 13 5-3 1-5 MT 17-2 0-1 23-9 6-2 NL 19 11 7 4 16-12 3 0 AT 28 15 4-3 21 0 2-6 PL 17-10 2 2 6 1 0-3 PT 16-2 3 1 14 4 1 0 RO 22 6 8 8 3-16 5 5 SI 13 5 2-1 6-1 4 2 SK 16-3 1 1 7-7 5 4 FI 27 2 2 2 9-4 1-1 SE 18 2 6-9 14 10 5-6 UK 17 8 0-4 17-2 2-3 HR 8-19 2-2 4-7 4 4 T126

FLASH EUROBAROMETER Q27A Quel type de soutien pourrait le plus vous aider à élargir votre gamme de produits ou de services verts? (MAX. 2 RÉPONSES POSSIBLES) Q27A What type of support would help you the most to expand your range of green products or services? (MAX. 2 ANSWERS POSSIBLE) Q27A Welche Formen der Unterstützung würden Ihnen am meisten dabei helfen, Ihr Angebot an ökologischen Produkten oder Dienstleistungen zu erweitern? (MAXIMAL 2 NENNUNGEN) Des incitations financières pour développer des produits, des services ou de nouveaux processus de production Une aide pour identifier les marchés ou les clients potentiels Un soutien technique et du conseil pour le développement de produits et services ou de processus de production Financial incentives for developing products, services or new production processes Assistance with identifying potential markets or customers Technical support and consultancy for the development of products, services and production processes Finanzielle Anreize zur Entwicklung von Produkten, Dienstleistungen oder neuen Produktionsverfahren Unterstützung bei der Erfassung potenzieller Märkte oder Kunden Technische Unterstützung und Beratung bei der Entwicklung von Produkten, Dienstleistungen und Produktionsverfahren % EU 28 46-3 27 1 22 0 TR 53 23 36 21 25-15 MK 87 8 35 32 33 20 IS 34 5 25 4 23 17 NO 45 3 23 5 26 8 RS 68 10 26 16 4-16 IL 50 17 19-8 14-5 AL 31-66 4 2 0-3 ME 80-2 13-4 27 23 LI 36 10 15 0 27 5 US 42-3 39-15 29 20 T127

FLASH EUROBAROMETER Q27A Quel type de soutien pourrait le plus vous aider à élargir votre gamme de produits ou de services verts? (MAX. 2 RÉPONSES POSSIBLES) Q27A What type of support would help you the most to expand your range of green products or services? (MAX. 2 ANSWERS POSSIBLE) Q27A Welche Formen der Unterstützung würden Ihnen am meisten dabei helfen, Ihr Angebot an ökologischen Produkten oder Dienstleistungen zu erweitern? (MAXIMAL 2 NENNUNGEN) Du conseil pour le marketing ou la distribution Autre (NE PAS LIRE) Aucun (NE PAS LIRE) Ne sais pas Consultancy services for marketing or distribution Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know Beratung zu Marketing oder Vertrieb Spontan: Andere (NICHT VORLESEN) Spontan: Keine (NICHT VORLESEN) Weiß nicht % EU 28 19 3 4 1 12 0 3-2 TR 33 2 1 1 1-9 1 1 MK 35 21 0 0 1 0 0-2 IS 15-4 7-5 3-8 24 6 NO 21-1 5 1 12-7 1 0 RS 11-7 3-5 10 2 0-5 IL 25 6 1-4 13-4 11 5 AL 0-60 35 35 35 34 0 0 ME 10 5 1 1 2-6 0-6 LI 16 1 1-10 34 12 0-3 US 24 13 1 0 13 8 3-8 T128

FLASH EUROBAROMETER Q27B Quel type de soutien pourrait le plus vous aider à lancer votre gamme de produits ou de services verts? (MAX. 2 RÉPONSES POSSIBLES) Q27B What type of support would help you the most to launch your range of green products or services? (MAX. 2 ANSWERS POSSIBLE) Q27B Welche Formen der Unterstützung würden Ihnen am meisten dabei helfen, ein Angebot an ökologischen Produkten oder Dienstleistungen einzuführen? (MAXIMAL 2 NENNUNGEN) Des incitations financières pour développer des produits, des services ou de nouveaux processus de production Une aide pour identifier les marchés ou les clients potentiels Un soutien technique et du conseil pour le développement de produits et services ou de processus de production % Financial incentives for developing products, services or new production processes Finanzielle Anreize zur Entwicklung von Produkten, Dienstleistungen oder neuer Produktionsverfahren Assistance with identifying potential markets or customers Unterstützung bei der Erfassung potenzieller Märkte oder Kunden Technical support and consultancy for the development of products, services and production processes Technische Unterstützung und Beratung bei der Entwicklung von Produkten, Dienstleistungen und Produktionsverfahren EU 28 29-2 17 1 16 2 BE 27 6 23 3 22 6 BG 38-1 9-8 11-5 CZ 18-13 12 1 15-6 DK 22 9 10-2 9 3 DE 24-9 16-1 9-4 EE 17 8 11 9 8 4 IE 30 6 31 21 19 3 EL 48 10 25-5 27 16 ES 30 1 27 5 22 5 FR 27-4 16-3 21 4 IT 28 2 14 8 11 6 CY 18-11 7-2 6-5 LV 34-17 19-8 19 4 LT 35-6 15 4 18 0 LU 19-3 18 13 7-13 HU 32-4 14 1 9 2 MT 16 0 8 2 11 1 NL 7-13 17 1 9-1 AT 16-11 12-3 9 2 PL 43 1 13-1 23-3 PT 32 1 21 5 24 3 RO 35-4 23 4 18-1 SI 31-15 8-14 11-2 SK 34-6 22-2 18 1 FI 34-5 14-1 17-2 SE 17-2 13 4 16 4 UK 38 3 16 0 14 2 HR 38-4 9-5 22 3 T129

FLASH EUROBAROMETER Q27B Quel type de soutien pourrait le plus vous aider à lancer votre gamme de produits ou de services verts? (MAX. 2 RÉPONSES POSSIBLES) Q27B What type of support would help you the most to launch your range of green products or services? (MAX. 2 ANSWERS POSSIBLE) Q27B Welche Formen der Unterstützung würden Ihnen am meisten dabei helfen, ein Angebot an ökologischen Produkten oder Dienstleistungen einzuführen? (MAXIMAL 2 NENNUNGEN) Du conseil pour le marketing ou la distribution Autre (NE PAS LIRE) Aucun (NE PAS LIRE) Ne sais pas Consultancy services for marketing or distribution Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know % Beratung zu Marketing oder Vertrieb Spontan: Andere (NICHT VORLESEN) Spontan: Keine (NICHT VORLESEN) Weiß nicht EU 28 12 2 2-3 37 5 7-3 BE 17 8 0-1 32-2 5-8 BG 19 8 5-4 23 5 9-1 CZ 12 7 1 0 44 0 12 3 DK 7 1 7-4 48 5 9-8 DE 13-3 0-3 48 18 8-5 EE 9 6 14 11 46-10 12-16 IE 13 10 2 2 15 2 20-23 EL 24 11 0-1 22-12 1-1 ES 11 3 1 1 33-7 4-1 FR 10-7 2 1 32 6 8-2 IT 13 8 6-8 41 2 5-7 CY 16-2 1-9 54 29 8-20 LV 14 5 1 0 29 12 7-3 LT 16 2 3 0 35 14 3-10 LU 14 5 6 4 37-14 12 6 HU 7-3 4 0 49 12 1-7 MT 11 6 7-17 59 16 1-5 NL 7 2 2-1 60 21 6-9 AT 9 0 2-1 63 21 3-10 PL 16 5 2 2 27 8 7-1 PT 19 8 1-1 27-4 6-7 RO 17-7 2 1 21 0 7 2 SI 14 2 1-5 49 22 3-3 SK 16 3 2-2 31 8 5-5 FI 16 4 0-4 35 4 4 1 SE 6 1 6-41 40 38 12 0 UK 12 2 1 0 28-4 14-2 HR 14-1 4 3 43 9 1-3 T130

FLASH EUROBAROMETER Q27B Quel type de soutien pourrait le plus vous aider à lancer votre gamme de produits ou de services verts? (MAX. 2 RÉPONSES POSSIBLES) Q27B What type of support would help you the most to launch your range of green products or services? (MAX. 2 ANSWERS POSSIBLE) Q27B Welche Formen der Unterstützung würden Ihnen am meisten dabei helfen, ein Angebot an ökologischen Produkten oder Dienstleistungen einzuführen? (MAXIMAL 2 NENNUNGEN) Des incitations financières pour développer des produits, des services ou de nouveaux processus de production Une aide pour identifier les marchés ou les clients potentiels Un soutien technique et du conseil pour le développement de produits et services ou de processus de production % Financial incentives for developing products, services or new production processes Finanzielle Anreize zur Entwicklung von Produkten, Dienstleistungen oder neuer Produktionsverfahren Assistance with identifying potential markets or customers Unterstützung bei der Erfassung potenzieller Märkte oder Kunden Technical support and consultancy for the development of products, services and production processes Technische Unterstützung und Beratung bei der Entwicklung von Produkten, Dienstleistungen und Produktionsverfahren EU 28 29-2 17 1 16 2 TR 34 0 35 8 22-5 MK 34-20 13 9 23 6 IS 27-5 16 0 16-2 NO 21-16 10-2 20-4 RS 18-42 9 0 11 6 IL 22 1 9-1 10 3 AL 62 14 22 21 10-12 ME 51-28 25 13 16 12 LI 10-11 16 3 12-3 US 31-9 28 8 20 8 T131

FLASH EUROBAROMETER Q27B Quel type de soutien pourrait le plus vous aider à lancer votre gamme de produits ou de services verts? (MAX. 2 RÉPONSES POSSIBLES) Q27B What type of support would help you the most to launch your range of green products or services? (MAX. 2 ANSWERS POSSIBLE) Q27B Welche Formen der Unterstützung würden Ihnen am meisten dabei helfen, ein Angebot an ökologischen Produkten oder Dienstleistungen einzuführen? (MAXIMAL 2 NENNUNGEN) Du conseil pour le marketing ou la distribution Autre (NE PAS LIRE) Aucun (NE PAS LIRE) Ne sais pas Consultancy services for marketing or distribution Other (DO NOT READ OUT) None (DO NOT READ OUT) Don't know % Beratung zu Marketing oder Vertrieb Spontan: Andere (NICHT VORLESEN) Spontan: Keine (NICHT VORLESEN) Weiß nicht EU 28 12 2 2-3 37 5 7-3 TR 26 7 1 1 11-2 4-5 MK 20 2 0-6 36 22 5-2 IS 8-1 3 3 6-19 43 23 NO 11 2 1-3 38 13 10 3 RS 5 3 5-3 59 43 4-6 IL 8-1 2-13 58 27 7-10 AL 4-18 0 0 23 2 9 0 ME 19 4 8 5 8 3 0 0 LI 2-7 3 1 72 54 1-36 US 18 11 1 1 31 1 7-6 T132

FLASH EUROBAROMETER Q28 Combien de salariés à temps plein, vous y compris, occupent un emploi vert une partie du temps ou à temps plein dans votre entreprise? Q28 In your company, how many of your full time employees, including yourself, work in green jobs some or all of the time? Q28 Wie viele Vollzeitbeschäftigte Ihres Unternehmens - Sie mit eingerechnet - arbeiten zum Teil oder die ganze Zeit in grünen Jobs? 0 1-5 6-9 10-50 51-100 101+ Ne sais pas Au moins 1 0 1-5 6-9 10-50 51-100 101+ Don't know At least 1 0 1-5 6-9 10-50 51-100 101+ Weiß nicht Mindestens 1 % EU 28 52-7 35 3 3 0 3 1 0 0 0 0 5 1 42 5 BE 58-11 30 11 2-1 3 3 0 0 0 0 6-1 36 13 BG 67 15 19-14 1-2 4 1 0-1 0 0 8 0 25-15 CZ 65-13 26 10 3 2 3 1 0-1 0 0 4 2 32 12 DK 70-6 22 2 3 3 3 0 0 0 1 1 2 1 29 7 DE 59-14 29 10 1-2 5 3 1 1 0 0 4 2 37 12 EE 86-4 10 2 0 0 1 0 0 0 0 0 3 2 11 2 IE 53-4 36 4 2 0 3 2 0-1 0 0 6-2 41 6 EL 53 1 39 6 1-5 5 0 1 0 0 0 1-2 45 0 ES 44 3 47 2 3 0 3-1 0 0 0 0 2-4 54 1 FR 68-1 27 1 2 1 1-2 0 0 0 0 3 2 30 0 IT 39-2 48-3 4 2 3 2 0 0 0 0 5 1 56 1 CY 72-15 22 13 1 1 0 0 0 0 0 0 4 1 23 13 LV 43 13 37-9 3-5 6-1 1 1 0 0 9 1 47-15 LT 74-8 13-3 3 3 1 0 0 0 0 0 10 8 17 1 LU 52-5 35-1 3 1 3 2 0 0 1 1 6 2 42 2 HU 77 4 17-4 2 2 1 0 0 0 0 0 2-2 21-1 MT 79 9 16-11 1-1 2 2 0 0 0 0 2 1 19-10 NL 65-12 27 16 1-4 1 0 0 0 0 0 6-1 29 13 AT 61-8 27 8 2 0 4-1 0 0 0 0 6 1 33 7 PL 44-18 39 14 3-1 3 1 0-1 0 0 10 4 46 15 PT 53-3 34 6 5-2 2-1 0 0 0 0 6-1 41 3 RO 51-21 28 6 5 4 5 3 1 1 0 0 10 7 39 14 SI 53-12 34 8 3 1 4 2 0-1 0 0 5 1 42 11 SK 32-6 43 0 8 5 6-4 1 0 0 0 10 5 58 1 FI 45-13 42 7 4 1 2 0 1 1 0 0 5 3 50 10 SE 39-16 41 7 4 1 6 4 1 1 0 0 9 4 52 13 UK 57-6 28 2 3 2 5 1 0 0 0 0 7 1 36 5 HR 4-50 54 23 7 2 6 0 1 1 0 0 28 23 68 26 T133

FLASH EUROBAROMETER Q28 Combien de salariés à temps plein, vous y compris, occupent un emploi vert une partie du temps ou à temps plein dans votre entreprise? Q28 In your company, how many of your full time employees, including yourself, work in green jobs some or all of the time? Q28 Wie viele Vollzeitbeschäftigte Ihres Unternehmens - Sie mit eingerechnet - arbeiten zum Teil oder die ganze Zeit in grünen Jobs? 0 1-5 6-9 10-50 51-100 101+ Ne sais pas Au moins 1 0 1-5 6-9 10-50 51-100 101+ Don't know At least 1 0 1-5 6-9 10-50 51-100 101+ Weiß nicht Mindestens 1 % EU 28 52-7 35 3 3 0 3 1 0 0 0 0 5 1 42 5 TR 78-9 11 5 1 1 2 0 0 0 0 0 8 3 14 6 MK 75 11 16-2 1 0 1 0 0 0 0 0 7-10 18-2 IS 36-1 38-1 2-1 5 0 0-1 0 0 18 4 45-3 NO 56 6 30-1 5-1 4-2 2 1 0 0 4-2 40-3 RS 54-10 22 6 3 1 3-8 1-1 0 0 16 11 30-1 IL 64 39 20-23 3-5 2-13 0-3 1 0 10 4 26-43 AL 28-32 64 28 1-2 8 7 0 0 0 0 0 0 72 33 ME 25-51 43 32 12 8 14 11 4 4 0 0 1-5 74 56 LI 50-29 36 20 2-1 10 8 0 0 0 0 2 1 48 27 US 51-9 34 5 1-1 6 1 0 0 1 1 7 4 42 6 T134