Electronic Toll Collection For NHA Pakistan Group(B6) Muhammad Asim Rashid (muhra483@student.liu.se) Amin Ahmed Burney (amibu169@student.liu.se) Muhammad Habib (muhmu652@student.liu.se) Awais Akram (awaak135@student.liu.se)
TABLE OF CONTACTS ABBREVIATIONS 1 EXECUTIVE SUMMARY 4 2 BACKGROUND 5 2.1 Project Scope 5 2.2 Project Goal 5 2.3 Limitations 5 3 REQUIREMENT SPECIFICATION 6 3.1 Project Requirements 6 3.2 Product Requirements 6 3.3 Prerequisites 6 4 HANDOVER & IMPLEMENTATION 7 5 SITUATION ANALYSIS & STAKEHOLDERS 8 5.1 SWOT Analysis 8 5.2 Stakeholder Analysis 9 6 MILESTONES, ACTIVITIES & SCHEDULE 10 6.1 Milestones 10 6.2 Activity List 11 6.3 Gantt Chart 12 7 ORGANIZATION & STAFFING 13 7.1 Organizational Structure 13 7.2 Organization 14 8 PROJECT BUDGET 15 9 COMMUNICATION & QUALITY ASSURANCE 15 9.1 Reports and Documents 15 9.2 Communication Plan 16 9.3 Quality Assurance 16 9.4 Change Management 16 10 RISK ANALYSIS & RESPONSE PLANNING 17 11 WORK BREAKDOWN STRUCTURE 18
ABBREVIATIONS NHA RFID ETCS RF IT MIS National Highway Authority Radio Frequency Identification Electronic Toll Collection System Radio Frequency Information Technology Management Information Systems
1. EXECUTIVE SUMMARY: NHA and Ministry of Transportation Pakistan decided to introduce the Electronic Toll Collection System on one part of Motorway (M2) between Lahore and Islamabad the two big cities as Model bases. RFID technology use for installation of electronic toll collection systems on motorway. This technology allows vehicles to pass through toll booths without stopping while the toll amount is automatically deducted from prepaid e-toll accounts. With electronic toll collection system, queues at toll booths are minimized and vehicles just cruise through dedicated lanes on the designated points at the motorway. One of the major factors that have the effect on final decision is the saving of resources. As compared to existing manual toll collection system the electronic toll collection is less resource hungry. The project cost is $ 4 Million and total duration of the project is 15 Months. NHA lead take this project and also responsible to make a working group which are responsible to look after all the project. This working group will also responsible for making a strong project team for project working. 4
2. BACKGROUND: Transportation in Pakistan is extensive and varied but still in its developing stages and serving a population of over 170 million people. Much of Pakistan's road networks were built before 1947, at the time of independence. In recent years, new national highways have been built, with the addition of motorways. The construction of motorways began in the early 1990s with the idea building a world class road network and to reduce the load off the heavily used national highways throughout the country. The M2 was the first motorway completed in 1998, linking the cities of Islamabad and Lahore. The total length of M2 is 367 km which is one of the major parts of all 1930 km motorways network. M2 have 15 junctions/interchanges, it mean 30 toll plazas in both (East/West) sides. Averagely after 25 km there is toll plaza and in every toll plaza toll collection procedure is manual. Due to the manual toll collection system allot of resources waste when a vehicle stop at toll plaza for the payment of toll. 2.1 Project Scope: Install on Motorways as model but in future extended to national highways. Good Impact on improving efficiency of Traffic flow. Impact on operational cost and resource utilization. Potentially impact on Traffic Congestion, Time saving. Environment Friendly. 2.2 Project Goal: Facilitate drivers in essence of Time Saving & Reduce Congestion. 2.3 Limitations: In order to implementation of Electronic Toll Collection System there are some limitations which take effect on the project. Political issues are major factors for approving this project. Low literacy rate is another issue because due to uneducated drivers they didn t want to use new technology. On time resource availability is another issue which takes effect on project. In Pakistan there is a long procedure to withdraw money for projects. Weather condition also takes effect on project because in this project the critical time is to installation of hardware in different spots. 5
3. REQUIREMENT SPECIFICATION: To define requirement specification in this project using Product Break Down Structure method. Requirement specification consists with project requirement which describe how to do the project and product requirement which describe what should to do in the project. 3.1 Project Requirements The project must be done before May 26 th 2011. Total cost of the project may not exceed $ 2 million (Rs. 320 million). People should have basic knowledge of ETCS. The data base can be used by other departments for example Police and intelligence agencies. The project activity should not disturb public interest. 3.2 Product Requirements RFID s to be used. RF Antenna s should be of good quality so they can detect cars even they are in speeds. Provision of detection of Light and Heavy traffic vehicles. Backup system availability. There should be no electrical break. High reliability is required for financial information. Location to install the hardware. Software which should handle the hardware. Central record and database should be placed. 3.3 Prerequisites: Space for Electronic Toll Collection lane. Space for central database System. 6
4. HANDOVER & IMPLEMENTATION: 3. Handover Handover plan consist of how will delivering the product or project result to the consumer or sponsor. In this project we deliver the product separately base on each phase in the project. Phase Deliveries Planning Project plan, Budget Execution Technical and installation documentation, Location analysis documentation, System Status and testing report, Equipment documentation, Execution Report. Operation and Maintenance Maintenance and updating report, system testing report. Closure Project final report, Project briefing report. 4. Implementation Project would be implemented in one week year. First of all Location analysis for hardware installation is performed and it takes 15 working days after that Hardware and software is implemented which takes 180 working days and General Manager IT, Manager Establishment and Manager Logistics are responsible for both. 7
5. SITUATION ANALYSIS & STAKEHOLDERS: 5.1. SWOT Analysis: Strength Better Administration Time Saving. Fuel Saving (Good for Environment). Operating Cost Saving. Enhanced Cash Handling. Enhanced Data Collection. Opportunities Extendable On Other Roads. Connected with Other MIS s. Security issues can be dealt with. Weaknesses Short Operating Range. Slow Speed Restriction. Less Public Awareness. Environment Impact. Low Literacy Rate. Threats Less technology adaptation. Political issues. On Time Resource Availability. 8
5.2. Stakeholder Analysis: The General Public The Market General Society Law Enforcement Agencies Other Road Projects National Database Registration Vehicle Drivers Electronic Toll Collection Transport Unions Employee Unions National Highway Authority Employee s National Bank Project Management Ministry Of Transportation The Employees The Investors Core Stakeholder: National Highway Authority, Ministry of transport, National Bank These all are decision makers and they play an important role in execution of project. Primary Stakeholder: Vehicle drivers, Transport Unions, Law Enforcement Agencies, National Database Registration Authority, General Society These stakeholders are either affected by the project, are they influence the project. Secondary Stakeholder: Other road projects may have minor effects on the project. 9
6. MILESTONES, ACTIVITIES & SCHEDULE: 6.1. Milestones: Milestones Week Number 1 2 3 6 7 8 9 30 42 43 67 68 72 73 Planning Administration Trainings Execution Operation & Maintenance Closure 10
6.2. Activity List: ID Activity Name Description Duration Responsible 1. Meetings For Planning 4 Days NHA (National Highway Authority) 2. Budget Budget Allocation 10 Days Project Manager, Line Managers 3. Office Establishment Hire Office buildings 23 Days Manager Establishment 4. Staff Hiring Post advertising, interviews and hiring 5. Trainings Offices and technical staff trainings. 6. Purchase Hardware Technology selection & Software and Purchasing 7. Implementation Choose location, installation of hardware and software. 8. Testing System running on test basis 9. Maintenance Maintenance and monitoring 10. Project Evaluation Achieve Goal, Time line, Resources 11. Project Financial, Documentation Performance and overall Project Report 12. Handing Over Project handover to NHA 15 Days Manager Human Resources 15 Days Manager Human Resources 29 Days GM ( IT ), Manager Purchase, Manager Finance 195 Days GM ( IT ), Manager Establishment, Manager Logistic 30 Days GM ( IT ), Manager Logistic 120 Days GM ( IT ), Manager Establishment, Manager Logistic 15 Days NHA (National Highway Authority) 20 Days Project Manager, Line Managers 9 Days Project Manager 11
6.3. Gantt Chart: 12
7. ORGANIZATION & STAFFING 7.1. Organizational Structure: 13
7.2. Organization: No Division Role Responsible 1 Project Manager As project leader Project initiation, Make project plan, Define staff, Delegating task, Plan meeting and head steering committee meeting. Responsible both in execution and implementation, project closure. 2 Administration As a coordinator in administration activity and technical. Responsible in administration, financing, licensing and staffing, make report about their activity to project manager 3 Finance provide finance to the run the project in time 4 Operations In time availability of equipment. 5 Information Technology Technology choose Provide finance to other departments so no work is delayed. Keep a check and balance and record keeping so no money is wasted. Moving of equipment to location where it should be installed. Store record keeping equipment. Installation of equipment, testing, operation and maintainence. 14
8. PROJECT BUDGET 9. COMMUNICATION & QUALITY ASSURANCE 9.1. Reports and Documents: No Report Types Deliveries 1 Pre-study Pre-study 2 Solution selection Pre-study 3 Requirement Specification Pre-study 4 Project Plan Planning 5 Budget Planning 6 Updated project plan Execution 7 Status report Execution 8 Product documentation Execution 9 Implementation report Execution 10 Final report Closure 15
9.2. Communication Plan: Who Why What When How Responsible National Highway Authority Owner and decision maker Requirement, Project Plan, Budget, and Status report, Resource Plan, Prototype. Implementation report Pre Planned by Project initiation, Continuously, when needed Steering committee meeting, Final report Project Manager 9.3. Quality Assurance: Testing and measuring of system must be calibrated and approved by IT department. 9.4. Change Management: Planning for change Managing change Reinforcing change 16
10. RISK ANALYSIS & RESPONSE PLANNING Risk Probability (1-5) Impact (1-5) Risk Priority (1-25) Risk Response (Action) Political Issues 2 4 (8) 2 Ministry of Transport and NHA responsible to solve this issues Less Public Awareness Environmental Impact 4 2 (8) 3 NHA responsible to start a discussion on some media for awareness. 1 4 (4) 4 NHA and project team responsible to start a useful discussion about the system is beneficial for Environment. Short Operating Range Resources Availability 4 1 (4) 5 Project Technical Team should solve this issues 3 4 (12) 1 Ministry of Transport and National bank responsible to availability of resources on time. 17
11. WORK BREAKDOWN STRUCTURE 18