MANAGING COMPLEX PROJECTS AND PROJECTS IN CRISIS TRAINING

MANAGING COMPLEX PROJECTS AND PROJECTS IN CRISIS TRAINING

OBJECTIVE To qualify students to deal with the growing need to properly manage complex projects. The participants will understand the dynamics involved in the project complexity and in the troubled projects management and in the crisis management themselves. TRAINING CONTENT At the end of the course the student will be able to: Scale the actual project complexity level Measure the intangible benefits Apply specific leadership skills to the complex projects Identify whether the project is in crisis Initiate the recovery actions on the project in crisis Establish a communication plan for the crisis Motivate and manage the team during the stressful periods To manage emerging risks and implement contingency actions Macrosolutions SA. Todos direitos reservados. 2/10

FACT SHEET DESCRIPTION COURSE DURATION 16 Hours. NUMBER OF PARTICIPANTS Minimum 20 students per class. Course number of hours. The number of days depends on the daily number of hours dedicated in each course. The minimum number of students suggested to ensure the training economic viability. TARGET AUDIENCE Project managers, project team members, sponsors and others stakeholders interested in the project management process. REQUIREMENTS Advanced project management knowledge. LANGUAGE(S) Portuguese, English and Spanish. The language in which the training is ministered. LOCAL Provided by the contractor. Worldwide attendance. CLOSED CLASSES (IN COMPANY)? Yes. OPEN CLASSES? No. Closed classes are hired by a particular organization or group. In this case all the participants are selected/ chosen by the contracting organization. Open classes offer public access in which the registration is done by each participant, individually. CERTIFICATION AND PDU All training participants will receive a participation certificate with 16 PMI s PDUs. (PMI R.E.P. activity number: Macro010) Professional Development Units are the measuring units issued by the Project Management Institute for the credential holders. With these units the credential holders can maintain their certifications. Macrosolutions SA. Todos direitos reservados. 3/10

STANDARDS AND METHODOLOGIES Project management standards and methodologies discussed and addressed in the training. Project Management Institute (PMI) PMBOK Guide PMI Practice Standard for Estimating PMI Practice Standard for Earned Value Management UK Office of Government Commerce (OGC) PRINCE2 (Projects in Controlled Environments) MSP (Managing Successful Programmes) M_O_R (Management of Risks) PMI Practice Standard for Configuration Management P3M3 (Portfolio, Programme, and Project Management Maturity Model) PMI Practice Standard for Risk Management PMI Practice Standard for Work Breakdown Structure PMI Practice Standard for Scheduling PMI Standard for Portfolio Management PMI Standard for Program Management PMI Project Manager Development Competency Framework Organizational Project Management Maturity Model (OPM3 ) P3O (Portfolio, Programme and Project Offices) MoP (Management of Portfolios) MoV (Management of Value) Scrum Alliance Scrum Methodology International Project Management Association (IPMA) ICB IPMA Competence Baseline Macrosolutions SA. Todos direitos reservados. 4/10

BASIC PROGRAM [ COURSE OPENING [ SYSTEMS AND COMPLEXITY The elements of a system Balance and lack of balance in a system Atratores Non linear dynamics Self-organization [ COMPLEX PROJECTS Definition of complex projects Validating Hard and Soft benefits Managing multiple concerns from the stakeholders Setting the priorities (Relationship Matrix) Macrosolutions SA. Todos direitos reservados. 5/10

BASIC PROGRAM [ THE CHARACTERISTICS OF MANAGEMENT IN COMPLEX PROJECTS Vital leadership abilities to manage complex projects The Communication processes in complex projects Communication plaform Reducing risks in complex projects Interpreting and analyzing project risks at the executive level [ PLANNING AND CONTROLLING COMPLEX PROJECTS The 5 planning stages on complex projects The 5 executing stages on complex projects [ PROBLEMATIC PROJECTS AND CRISIS MANAGEMENT Complexity and problems have something in common Continuous sequence of problematic projects The perceptions about problematic projects How to identify a problematic project Vital Signs Model Problematic Projects Evaluation Model Restricting factors to recovery Premature project closure Decision making process Developing a recovery plan The 4 classical recovery options Critical factors to recover a project [ DISCUSSION MANAGING COMPLEX AND PROBLEMATIC PROJECTS The change control process Configuration Management [ IMPROVEMENT PROCESSES Cases Table participants Discussion [ COURSE CLOSE-OUT Macrosolutions SA. Todos direitos reservados. 6/10

DYNAMICS As part of our methodology, in this course the following dynamics will be used: [ CASE STUDIES Ricardo Vargas and the Macrosolutions team have selected a relevant set of case studies and exercises that allow the participants to associate real and fictional cases the to daily work. All case studies are appropriate to the nature of the client and the training audience. [ VIDEOS SELECTION In order to facilitate the student learning, videos that cover various parts of movies, commercials, home videos, etc. are used in the classroom environment to fix concepts and associate technical issues with the reality of work and also to introduce new concepts. They are short videos with direct focus on specific topics, tools and cases. [ GROUP WORK Several studies and exercises will be proposed by the instructor in order to present a particular topic or discuss a particular approach to project management. Throughout the training the teamwork will be encouraged and strengthened as a mean for the group to learn. [ SIMULATORS To discuss some mathematical and statistical approaches, the instructor will perform specific mathematical simulations to estimate the expected results for the risks, schedules, costs, among others. They are computational methods that use mathematical concepts, operational research and statistics as a conceptual basis. [ COMPUTER BASED EXERCISES To facilitate the learning on the digital tools, students practice exercises in a computer using softwares such as Microsoft Project, MindManager Professional and others. Macrosolutions SA. Todos direitos reservados. 7/10

EXCLUSIVE STUDENT ACCESS AREA Student Area s on the website macrosolutions.com.br In addition to the exclusive printed material, all participants will have access to the courseware s electronic version, to the files of exercises and to the work done in the classroom. The access is given through the restricted site that is available and prepared by the Macrosolutions team considering each course that we provide. This initiative is a pioneer in the educational market and also anticipates trends related to the documents electronic management Macrosolutions SA. Todos direitos reservados. 8/10

REQUIRED EQUIPMENT The equipment required for the proper realization of the course is: [ HIGH RESOLUTION PROJECTOR (1024X768) [ SOUND SYSTEM FOR VIDEO DISPLAY [ INTERNET ACCESS [ VARIABLE ILLUMINATION INSIDE THE CLASSROOM [ 01 TABLE FOR EACH GROUP OF FIVE STUDENTS [ 01 FLIP CHART FOR EACH GROUP OF FIVE STUDENTS Macrosolutions SA. Todos direitos reservados. 9/10

FURTHER INFORMATION For further information about this course, please contact: Phone: +55 31 3024-3003 Fax: +55 31 3024-3005 email: info@macrosolutions.com.br Macrosolutions SA. Todos direitos reservados. 10/10