Your guide to becoming an NHBC builder or developer

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Your guide to becomig a NHBC builder or developer

Why NHBC? NHBC is the leadig warraty ad isurace provider for ew homes i the UK, ad is the ame trusted by home owers ad builders alike. We do ot have shareholders, ad ay profit we make is re-ivested back ito raisig stadards. Over the ext pages are just some of the ways that NHBC registratio ca beefit you: 1 www.hbc.co.uk/register 0844 633 1000

Key beefits Helpig you sell houses Displayig the NHBC logo shows potetial customers your commitmet to build quality ultimately helpig you sell houses. Oce registered, you ca use the NHBC logo i all of your promotioal activity, statioery, sales literature ad o your website, vehicles ad site boards. Free idustry ews ad updates % We ca help you stay up-to-date with what s happeig i the idustry icludig a free subscriptio to Housebuilder magazie (te issues a year), ad our mothly email bulletis Clicks & Mortar ad Techical Extra. Reducig your costructio costs % Not oly ca registered builders ad developers access cost savigs o additioal services like buildig cotrol ad compliace services, we have also egotiated a rage of exclusive discouts o materials, busiess isuraces, lad sourcig ad valuatio services - all savig your busiess moey. % Visit www.hbc.co.uk/register for full details of the beefits available

Site maagemet made easy The NHBC Portal helps you maage ad moitor NHBC Warraty, Buildig Cotrol ad Sustaiability service provisio. Through the NHBC Portal, you ca: Save up to 70% o prit ad post costs with electroic documet submissios. Keep up to date with the latest NHBC Stadards. Ru key maagemet reports for your sites. Dowload sustaiability ad eergy ratig certificatio. Urivalled techical expertise We provide free, i-depth techical advice desiged to help you durig the costructio process. This is uderpied by our comprehesive techical bulleti Techical Extra ad the advice provided o the TechZoe. Our site ispectors ad egieerig specialists work with you to esure the highest quality buildig stadards. Awards etry Pride i the Job: Whe you become NHBC registered your site maager will automatically be etered ito our Pride i the Job awards. Ruig for over 30 years it is the oly UK-wide competitio dedicated to recogisig site maagers ad has bee istrumetal i drivig up the quality of ew homes. NHBC Health ad Safety Awards: Is the: UK s oly health ad safety awards scheme exclusively for house builders. Primarily desiged to recogise ad reward the very best i health ad safety. Sig up at www.hbc.co.uk/portallogi. Visit www.hbc.co.uk/techzoe to fid out more. Visit www.hbc.co.uk/pij ad www.hbc.co.uk/hsawards to fid out more. A FREE copy of the NHBC techical stadards We provide you with a free copy of NHBC Stadards as well as access to Stadard Plus - a fully iteractive olie versio of the NHBC Stadards that icludes a rage of supplemetary techical iformatio all i oe place. These are recogised ad respected throughout the house-buildig idustry as the defiitive stadards for ew home costructio ad coversios i the UK. Develop ew skills ad icrease your kowledge Beig registered meas you will receive discouts ad priority bookigs o courses ru by NHBC. We offer the widest choice of traiig courses ad free Cotiuig Persoal Developmet (CPD) evets i the costructio idustry, whether you are a large or small builder, a developer, office or site-based. 3 www.hbc.co.uk/register 0844 633 1000

Are you a builder or developer? There are two types of NHBC registratio: Builder As a builder you ca: build ew homes offer Buildmark o ew homes you sell provide Buildmark cover for homes that are ot for sale build homes for NHBC registered developers to sell. Developer As a developer you ca: offer Buildmark o ew homes you sell offer Buildmark o ew homes that are ot for sale. Please ote that developers are ot able to carry out ay buildig works themselves ad will eed to use a NHBC registered builder. Please cotact us if: - You are a builder or developer wishig to provide homes for Housig Associatios/ Registered Social Ladlords. - You pla to build or develop homes to be sold by someoe that is ot NHBC registered.

How it works There are 6 steps to becomig NHBC registered: 1 Applicatio You sed us a applicatio form ad fee together with a Site Notificatio ad Iitial Notice form (SNIN). We carry out credit searches, aalyse fiacial iformatio ad review your home registratio plas. 2 Commercial review 3 Olie tutorial You complete a series of olie tutorials ragig from uderstadig Buildmark, stadards ad ispectios to buildig safely ad what you get from NHBC. For builders, we ormally assess costructio stadards ad health & safety o your first project with us. 4 Techical 4 For assessmet builder applicats oly Offer of NHBC 5 registratio Oce steps 2 ad 3 (ad step 4 for builders) have bee successfully completed, we will offer you NHBC registratio. To complete your applicatio, you must retur the accepted offer to us alog with ay coditios that have bee requested. Upo receipt we will place you o the register withi 48 hours, meaig: you ca apply ad pay for Buildmark you ca display the NHBC logo. 6 Acceptace of offer 5 www.hbc.co.uk/register 0844 633 1000

Step 1 Applicatio To get thigs started, you eed to sed us a applicatio form ad fee. The curret fee ca be foud o the applicatio form. If you are due to start buildig works, you will also eed to sed a Site Notificatio ad Iitial Notice (SNIN) form at the same time. Please be aware that: You eed to submit a SNIN to us 28 days before work begis. If it is a o-covetioal costructio or hazardous site, we eed 8 weeks otice. Submittig a SNIN does ot mea that your homes are registered for Buildmark. Homes caot be registered for cover util your applicatio has bee successfully completed ad a paymet for cover has bee made. We caot accept as your first project, a coversio (i.e. ay elemet of a existig structure beig retaied/used), or a property that icludes a full or partial basemet. Upo receipt of your applicatio, we will sed you a copy of the NHBC Stadards. Step 2 Commercial review We will carry out a commercial review of your applicatio, because you will have liability o ay home you register with us. This review ivolves: credit searches o you ad your associates/compay a review of available compay accouts a check for ay curret or previous liks to NHBC The results of this review may mea that we ask you for a form of security. Step 3 Olie tutorial You will be expected to complete 9 olie tutorials as follows: Itroductio Buildmark NHBC Register Becomig registered Stadards ad ispectios Gettig techical Beig safe, buildig safely Registerig sites You will the be asked to complete a short olie test to cofirm your uderstadig of your obligatios if you are appoited a NHBC Registered Builder or Developer. Step 4 Techical assessmet (builder applicats oly) You will eed to show exceptioal techical ad site maagemet capabilities to become a NHBC registered builder. We will also look for good commuicatio ad co-operatio, alog with clear procedures for maagig health ad safety. We assess the above o site. However, if NHBC has prior experiece or workig kowledge of the perso resposible for this, it may ot be required. Please be aware that: Coversios ad homes with full ad partial basemets are ot always acceptable for assessmet purposes - please cotact our techical team for advice. You ca oly submit oe site for assessmet purposes. All ispectios are o a o-obligatio basis. Please also be aware that Buildmark will ot be available o ay home already uder costructio if: your applicatio is rejected you do ot reach the NHBC Stadards you do ot accept our offer of registratio you do ot pay the warraty fees. Step 5 Offer of NHBC registratio Oce steps 1 to 3 for developers or 1 to 4 for builders have bee completed, we will offer you NHBC registratio. This offer will cofirm the terms of your NHBC registratio, ad will also iclude ay request for security. Step 6 The Acceptace of our offer To complete your applicatio, you must retur the accepted offer to us alog with ay coditios that have bee requested. Upo receipt, we will place you o the register withi 48 hours. By registerig with NHBC, you will accept obligatios ad resposibilities uder the NHBC Rules, Buildmark cover ad the Cosumer Code. We therefore recommed that you read the NHBC Rules, the Buildmark policies ad study the Cosumer Code before makig a formal applicatio. For iformatio o NHBC Rules: www.hbc.co.uk/builders/publicatios For iformatio o Buildmark: www.hbc.co.uk/warratiesadcover You ca fid iformatio about the Cosumer Code at www.cosumercodeforhomebuilders.com

Frequetly asked questios? What is Buildmark cover? Buildmark is a joit agreemet betwee you ad NHBC to provide warraty ad isurace protectio o ewly built homes, from exchage of cotracts up to a maximum period of 10 years after the completio date. How log does my applicatio take? Developers: We will look to offer registratio withi 10 workig days from receipt of your applicatio. Builders: For site assessmets, we will look to offer registratio oce our buildig ispector has approved you for registratio - usually aroud first fix. Why should I register with NHBC? NHBC is the leadig idepedet stadard- settig body for housebuildig. We are also the leadig warraty ad isurace provider for ew homes built i the UK. If you wat to: sell homes with Buildmark build homes with Buildmark the you will eed to be o the NHBC register If you are lookig to provide cover for a perso or compay: who wats to sell homes with NHBC cover who does ot wat to become NHBC registered you eed to cotact Customer Services to discuss your optios. Why do we ask for security? We may ask for security from you i respect of ay liability you take o. This is because if you are uable to meet your obligatios uder Buildmark ad/or the NHBC Rules, we may be required to take them o. Please be aware that security is ot a paymet for or towards Buildmark warraty. How log would I eed to provide security for? Security is i relatio to liability therefore, if you have liability with us, security will eed to remai i place. A rule of thumb would be that you could ask for its retur: a miimum of two ad a half years from the date of last legal completio/fial ispectio (whichever is later) o ay home that you have registered for cover if you do ot have a curret NHBC registratio. If you make a request for its retur, there would eed to be o outstadig issues i relatio to either of the above before we could retur it. Please be aware that if your circumstaces chage, we may review the terms of ay security that we hold. 7 www.hbc.co.uk/register 0844 633 1000

What is groupig? Compaies uder the same owership or cotrolled by the same directors may ask to be treated as a sigle etity for premium ratig purposes. This is doe by groupig the compaies together. Similarly, compaies who are tradig groups withi the defiitios of the Compaies Act have the same choice. All members of a group are placed o the same premium ratig, which is determied by the registratio date of the earliest curretly registered etity. What is Premium Ratig? NHBC s Premium Ratig scheme works o the same priciple as your o claims bous for car isurace. Just as good drivers beefit from discout, good builders ad developers pay reduced home-registratio fees. Your premium ratig is based o your claims record ad the amout of time you have bee o the NHBC Register. We use this ratig to calculate how much you pay to register homes. Full details ca be foud by visitig www.hbc.co.uk/builders. Oce a group is formed, it caot be altered without agreemet from NHBC. Ca I take over ad complete a part built site? If the site is registered for Buildmark cover (i.e. policies are i place) ad it is beig/has bee bought from a isolvecy practitioer, you will eed to call 0844 633 1000 ad ask for Customer Services to discuss your optios. If plots are ot registered with us, but are part built, it is advisable to cotact Customer Services before proceedig ay further. Full details for dealig with isolvet builders ad developers ca be foud by visitig www.hbc.co.uk/isolvecy.

Welcome to NHBC! Oce you have become a NHBC registered builder or developer you ca start to use the NHBC ame ad logo. Do t forget to order your flags ad site boards. 9 www.hbc.co.uk/register 0844 633 1000

Oce you are registered Applyig for Buildmark cover Buildmark acceptace Oce you are o the register you ll eed to register your plots ad we will issue you a formal quote for Buildmark cover. Oce you have paid for Buildmark cover, you will be set cofirmatio of your policy umbers. You will also be set a lik to our olie cover acceptace system, alog with activatio codes that you ca pass oto purchasig solicitors. This meas that the whole process of acceptig Buildmark cover ca be doe olie - savig time ad moey. Please remember, that i order for a isurace certificate to be issued o all homes registered for Buildmark: Aual reewal A aual reewal of registratio takes place i April of each year. Maitaiig your registratio will mea that you ca use our warraty products, ad may cout towards lowerig the price you pay for Buildmark cover. Save 10% whe you pay your aual reewal by direct debit you must remai o the NHBC register For more iformatio o the process (icludig fees you must have a satisfactory fial ispectio please email cssupport@hbc.co.uk cover acceptace must be completed. or call 0844 633 1000 ad ask for Customer Services.

Talk to us... Call us ow o 0844 633 1000 ad ask for Customer Services, email us o cssupport@hbc.co.uk or visit www.hbc.co.uk/register. NHBC is authorised by the Prudetial Regulatio Authority ad regulated by the Fiacial Coduct Authority ad the Prudetial Regulatio Authority. NHBC is registered i Eglad ad Wales uder compay umber 00320784. NHBC s registered address is NHBC House, Davy Aveue, Kowlhill, Milto Keyes, Bucks, MK5 8FP This leaflet has bee prited o material which is produced from well-maaged forests ad is fully recyclable ad biodegradable, ECF (elemetal chlorie free) ad is made to ISO 14001 Evirometal Certificatio. NHBC services for registered builders Health ad Safety Part L solutio Eergy Ratigs Air leakage tests Ispectio ad quality maagemet services Free techical advice Traiig ad NVQs LQE Sustaiability services SBEM Acoustic services BREEAM Buildmark warraty Pre-plaig cosultacy Buildig Cotrol Commercial Buildig Cotrol NHBC, NHBC House, Davy Aveue, Kowlhill, Milto Keyes, Bucks MK5 8FP Tel: 0844 633 1000 Fax: 0844 633 0022 www.hbc.co.uk Copyright NHBC 2015 HB1227 06/15