CA Clarity PPM. Solution Pack Overview. v CSP-Doc-v01

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Transcription:

CA Clarity PPM Solution Pack Overview v3.0.00 CSP-Doc-v01

This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for your informational purposes only and is subject to change or withdrawal by CA at any time. This Documentation may not be copied, transferred, reproduced, disclosed, modified or duplicated, in whole or in part, without the prior written consent of CA. This Documentation is confidential and proprietary information of CA and may not be disclosed by you or used for any purpose other than as may be permitted in (i) a separate agreement between you and CA governing your use of the CA software to which the Documentation relates; or (ii) a separate confidentiality agreement between you and CA. Notwithstanding the foregoing, if you are a licensed user of the software product(s) addressed in the Documentation, you may print or otherwise make available a reasonable number of copies of the Documentation for internal use by you and your employees in connection with that software, provided that all CA copyright notices and legends are affixed to each reproduced copy. The right to print or otherwise make available copies of the Documentation is limited to the period during which the applicable license for such software remains in full force and effect. Should the license terminate for any reason, it is your responsibility to certify in writing to CA that all copies and partial copies of the Documentation have been returned to CA or destroyed. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CA PROVIDES THIS DOCUMENTATION AS IS WITHOUT WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. IN NO EVENT WILL CA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, FROM THE USE OF THIS DOCUMENTATION, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST INVESTMENT, BUSINESS INTERRUPTION, GOODWILL, OR LOST DATA, EVEN IF CA IS EXPRESSLY ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. The use of any software product referenced in the Documentation is governed by the applicable license agreement and such license agreement is not modified in any way by the terms of this notice. The manufacturer of this Documentation is CA. Provided with Restricted Rights. Use, duplication or disclosure by the United States Government is subject to the restrictions set forth in FAR Sections 12.212, 52.227-14, and 52.227-19(c)(1) - (2) and DFARS Section 252.227-7014(b)(3), as applicable, or their successors. Copyright 2012 CA. All rights reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

Contents Contents 3 Chapter 1: Overview 5 About the Clarity Solution Pack... 5 Chapter 2: Project Management 6 Xcelsius Dashboards... 6 KPIs by Project Type... 6 Top 50 Project Watchlist... 7 Project Status... 8 Resource Shortages and Allocations... 9 Crystal Reports... 10 KPIs by Project Type... 11 Project Schedule... 12 Project Cost and Effort... 13 Project Storyboard... 14 Project Status Summary... 15 Project Status Detail... 16 Unstaffed Allocations by Project Type... 17 Project Allocations by Employment Type... 18 Investment Baseline vs. Plan by Task... 19 Investment Time and Estimate Review... 20 Chapter 3: Time Management 21 Crystal Reports... 21 Resource Time Review by Manager... 21 Resource Time Summary and Detail... 22 Missing Time... 23 Chapter 4: Financial Management 24 Crystal Reports... 24 Financial Capitalization by Investment... 24 Financial Forecast Review by Investment... 26 Chapter 5: Resource Management 28 Crystal Reports... 28 Resource Baseline vs. Plan by Employment Type... 29 Capacity vs. Allocation by OBS... 30 Contents 3

Capacity vs. Demand by Role... 31 Capacity vs. Demand by Resource... 32 Over/Under Allocation by Resource... 33 Resource Availability... 34 Chapter 6: Vendor Management 35 Xcelsius Dashboard... 35 Top 10 Vendor Analysis... 35 Crystal Reports... 36 Vendor Baseline vs. Plan by Resource... 36 Vendor Actuals and Allocations by Resource... 37 Vendor Time Review by Resource... 38 Contents 4

Chapter 1: Overview About the Clarity Solution Pack The powerful new capabilities in the latest version of CA Clarity PPM v13 can start delivering value faster with the new CA Clarity PPM Solution Pack. Based on the content delivered in the CA Clarity PMO Accelerator and in conjunction with customer feedback, the Solution Pack provides more CA Clarity PPM out of the box functionality than ever before with 5 Xcelsius Dashboards and 24 SAP Crystal Reports fully supported and translated for all languages supported in CA Clarity PPM v13. Chapter 1: Overview 5

Chapter 2: Project Management This section contains the following topics: Xcelsius Dashboards Crystal Reports Xcelsius Dashboards The project management dashboards provide visibility into the key performance indicators of status, schedule, alignment, and risk across projects in an organization. The dashboards allow you to view the performance of projects, categorized by project type. They also allow you to review the project progress via status reports, view staffing allocations, and identify upcoming staffing issues. The dashboards include: KPIs by Project Type Top 50 Project Watchlist Project Status Resource Shortages and Allocations KPIs by Project Type The KPIs by Project Type dashboard displays the key performance indicators of status, schedule, alignment, and risk as gauges, with column charts of these key indicators by project type. Resource allocation and actual hours are summarized by project type and displayed in pie charts. There is also an issue, risk, and change request bar chart that displays the number of each by project type and priority. Chapter 2: Project Management 6

Top 50 Project Watchlist The Top 50 Project Watchlist dashboard displays the fifty projects with the highest resource allocation amounts in your organization. The dashboard has gauges and projects listed in a table view, providing visibility into the key performance indicators of status, schedule, alignment, risk, issues and change requests. There are also pie charts that show the distribution of issues, risks, and change requests based on priority. There are four checkboxes for critical status, scheduled late, high alignment, and high risk that allow you to quickly filter the list to view the projects of most interest. For example, you can quickly view any projects that are highly aligned to the business that are scheduled late. Chapter 2: Project Management 7

Project Status The Project Status dashboard displays the information necessary to communicate the status of a project based on the latest project status report. The trending graphical components are designed to show how the project is doing it terms of schedule, scope, cost and effort. The Project Status dashboard also displays a list of issues, and includes project resource allocation by OBS and financial information. Chapter 2: Project Management 8

Resource Shortages and Allocations The Resource Shortages and Allocations dashboard displays a side-by-side graphical view of unstaffed allocations, grouped by project type, and resource allocations, grouped by employment type. The dashboard gives visibility into resource shortages for unstaffed allocations and planned allocations of resources by employment type for the next six months, starting with the current month. The Resource Shortages and Allocations dashboard also displays pie charts of actual amounts by project type and by employment type. The amounts in this dashboard may be displayed as hours or FTEs. Chapter 2: Project Management 9

Crystal Reports The project management reports provide visibility into the key performance indicators of status, schedule, alignment, and risk across projects in an organization. The reports also provide insight into schedule, cost, effort, risks, and issues in managing the projects. Several reports present status report information for monitoring project progress, while others offer analysis of staffing issues and comparisons of project plan performance compared to baseline. The reports include: KPIs by Project Type Project Schedule Project Cost and Effort Project Storyboard Project Status Summary Project Status Detail Unstaffed Allocations by Project Type Project Allocations by Employment Type Investment Baseline vs. Plan by Task Investment Time and Estimate Review Chapter 2: Project Management 10

KPIs by Project Type The KPIs by Project Type report lists projects, grouped by project type. It displays the key performance indicators of status, schedule, alignment, and risk along with resource allocation and actual hours from the inception of the project. Chapter 2: Project Management 11

Project Schedule The Project Schedule report lists projects, with their work breakdown structure and resource assignments. If the project has subprojects, the subprojects also display. There is an option when running the report to control the level displayed in the report. The levels are: project, phase, task, or assignment. The below examples show two of those options. The report also includes a Gantt schedule covering six time periods, which may be week, month, quarter, or year. Report Example 1: Project Displayed at Task Level Report Example 2: Master Project with Subprojects, Displayed at Phase Level Chapter 2: Project Management 12

Project Cost and Effort The Project Cost and Effort report lists projects, with their work breakdown structure and resource assignments. If the project has subprojects, the subprojects also display. There is an option when running the report to control the level displayed in the report. The levels are: project, phase, task, or assignment. The below examples show two of those options. The report displays baseline, actual, EAC, and projected cost and effort variance amounts. Report Example 1: Project Displayed at Task Level Report Example 2: Master Project with Subprojects, Displayed at Phase Level Chapter 2: Project Management 13

Project Storyboard The Project Storyboard report shows key aspects of a project organized in separate frames. Each frame in the report displays project information such as project dates, project objective, the amount and cost of resources planned and actual, key accomplishments, upcoming activities, current issues and risks, and the project progress towards goals. This report can be used to analyze the project earned value and track work performance to account for cost and schedule variances. Chapter 2: Project Management 14

Project Status Summary The Project Status Summary report displays summary information about a project, including current stage, overall status, key accomplishments, upcoming activities, the cost and amount of resources consumed, mapped risks indicating categories with high number of risks, and a high level Gantt chart displaying information about the project phases and key milestones. Chapter 2: Project Management 15

Project Status Detail The Project Status Detail report displays detailed information about the project team allocations, key milestones, risks, issues and change requests, including the most relevant project indicators. Chapter 2: Project Management 16

Unstaffed Allocations by Project Type The Unstaffed Allocations by Project Type report displays unstaffed projects, grouped by project type. Unstaffed projects are projects that have roles allocated to them as place holders for future resource allocations. This report displays unstaffed allocations for six months starting with the current month. It also has totals by month and role for each project, with totals by month for each project type. The allocation amounts may be displayed as hours or FTEs. Chapter 2: Project Management 17

Project Allocations by Employment Type The Project Allocations by Employment Type report displays project allocations, grouped by employment type. This report displays allocations for six months starting with the current month. It has allocations by month and in total for each project and employment type. The allocation amounts may be displayed as hours or FTEs. Chapter 2: Project Management 18

Investment Baseline vs. Plan by Task The Investment Baseline vs. Plan by Task report displays baseline and plan amounts for resources and roles assigned to the investment. This report displays baseline, actual, ETC, EAC, and variance amounts for twelve months, starting with the month selected in the start date report parameter. It has amounts by month and in total for each investment and assignment. The amounts may be displayed as hours or FTEs. Chapter 2: Project Management 19

Investment Time and Estimate Review The Investment Time and Estimate Review report displays actual and estimate amounts for resources assignments, grouped by investment or resource. This report displays plan actuals, plan ETC, pending actuals, and pending ETC giving visibility into actuals and recommended changes in ETCs on tasks. It also shows hours worked by date for the time periods selected when running the report. Chapter 2: Project Management 20

Chapter 3: Time Management This section contains the following topic: Crystal Reports Crystal Reports The time management reports provide visibility into timesheets entered by resources across the organization. They also provide insight into any timesheets that are missing for resources that should be entering time. The reports include: Resource Time Review by Manager Resource Time Summary and Detail Missing Time Resource Time Review by Manager The Resource Time Review by Manager report displays timesheet entries for each resource, grouped by investment manager or resource manager. This report displays the hours entered on the timesheet by day and in total for each investment and task, as well as for each resource. Chapter 3: Time Management 21

Resource Time Summary and Detail The Resource Time Summary and Detail report displays timesheet hours and notes for each resource and time period. The report may be grouped by resource manager, time period, or any OBS level. This report allows you to drill down to the Timesheet Detail subreport, by clicking on a resource name, to see more information about the resource hours. If a resource name is in blue font, you may click on it to drill to the subreport. If a resource name is in black font, then the resource does not have any time entries for the period and no drill down is available. Timesheet Detail Subreport The Timesheet Detail subreport displays timesheet entries, including investment and task, for a resource and time period. It shows the timesheet hours by day and in total, along with any notes related to the time entry. Chapter 3: Time Management 22

Missing Time The Missing Time report displays resource available hours, timesheet hours entered, and timesheet hours missing by resource and time period. The report may be grouped by resource manager or OBS level. The report also has an option to calculate missing time based on timesheet status or resource availability. The graphs include a summary of timesheets across the periods included in the report. The Timesheet Count Summary displays the number of timesheets that are completed, partially completed, or missing for the time periods. The Timesheet Hours Summary displays the number of hours grouped by resource availability, timesheets entered, timesheets missing, and overage. Chapter 3: Time Management 23

Chapter 4: Financial Management This section contains the following topic: Crystal Reports Crystal Reports The financial management reports provide visibility into financial plans and actual cost of investments across the organization. The reports include capital, expense, budget, and forecast analysis. The reports include: Financial Capitalization by Investment Financial Forecast Review by Investment Financial Capitalization by Investment The Financial Capitalization by Investment report displays capital and expense amounts for each investment. These amounts include: budget or planned, actual, remaining cost, and percent spent. The report offers the ability to group by up to three options, which may be any combination of the following: Investment Manager, Business Owner, Investment Type, Project Type, and OBS Level. This report also allows you to drill down to the Financial Capitalization Detail subreport, by clicking on an investment name, to view amounts by fiscal month. Chapter 4: Financial Management 24

Financial Capitalization Detail Subreport The Financial Capitalization Detail subreport displays the budget or planned, actual and remaining amounts by fiscal month and in total for the fiscal year. The amounts are grouped by charge code (capital, expense) and transaction type (equipment, expenses, labor, and material). If there are labor actual amounts for the period, then the amounts are listed by resource name in the Actual Detail section of the subreport that follows the Labor section. If there are no labor actual amounts for the periods in the subreport, then the Actual Detail section does not display. Chapter 4: Financial Management 25

Financial Forecast Review by Investment The Financial Forecast Review by Investment report displays budget or planned, actual, and forecast cost amounts with variances for each investment. The report offers the ability to group by up to three options, which may be any combination of the following: Investment Manager, Business Owner, Investment Type, Project Type, and OBS Level. This report also allows you to drill down to the Financial Forecast Detail Review subreport, by clicking on an investment name, to view amounts by financial plan grouping attributes. Chapter 4: Financial Management 26

Financial Forecast Detail Review Subreport The Financial Forecast Detail Review subreport displays the budget or planned, actual and remaining amounts grouped by up to two financial plan grouping attributes. The report has parameters for you to select the financial plan group by attributes when you run the report and you may select any of the attributes supported as financial plan grouping attributes. Report Example 1: Financial Plan Grouped by Charge Code and Transaction Class Report Example 2: Financial Plan Grouped by Charge Code and Role Chapter 4: Financial Management 27

Chapter 5: Resource Management This section contains the following topic: Crystal Reports Crystal Reports The resource management reports provide visibility into the capacity and demand of resources across the resource pool of your organization. The reports display capacity and demand by OBS, role, resource, and investment for summary and detail level analysis. They provide the ability to identify over allocated and under allocated resources, as well as overall resource availability. They also present a view of resource plan amounts across investments, compared to baseline amounts for those investments. The reports include: Resource Baseline vs. Plan by Employment Type Capacity vs. Allocation by OBS Capacity vs. Demand by Role Capacity vs. Demand by Resource Over/Under Allocation by Resource Resource Availability Chapter 5: Resource Management 28

Resource Baseline vs. Plan by Employment Type The Resource Baseline vs. Plan by Employment Type report displays baseline, actual, estimate, and variance amounts by resource across investments. The report is grouped by employment type (e.g., employee, contractor) to give you visibility into the variances for each type. The graph shows baseline versus estimate at completion by month. The amounts may be displayed as hours or FTEs. Chapter 5: Resource Management 29

Capacity vs. Allocation by OBS The Capacity vs. Allocation by OBS report displays resource capacity and demand across investments. The report may be grouped by any OBS level, providing visibility into resources at any level of the organization. The report displays amounts by week or month, and in total. The amounts may be displayed as hours or FTEs. This report allows you to drill down to the Allocation by Resource OBS and Investment subreport, by clicking on an investment name, to see more information about the investment resource allocations. Allocation by Resource OBS and Investment Subreport The Allocation by Resource OBS and Investment subreport displays resource allocation amounts for each resource allocated to the investment. The OBS displayed at the top of the report is the resource OBS of the resources allocated to the investment. The subreport displays amounts by week or month, and in total. The amounts may be displayed as hours or FTEs. Chapter 5: Resource Management 30

Capacity vs. Demand by Role The Capacity vs. Demand by Role report displays capacity and demand at the role level across investments. The report gives you visibility into the capacity, demand, and remaining capacity by role. The report displays amounts by week or month, and in total. The amounts may be displayed as hours or FTEs. Chapter 5: Resource Management 31

Capacity vs. Demand by Resource The Capacity vs. Demand by Resource report displays resource capacity and demand at the resource level across investments. The report gives you visibility into the capacity, demand, and remaining capacity by resource. The report displays amounts by week or month, and in total. The amounts may be displayed as hours or FTEs. Chapter 5: Resource Management 32

Over/Under Allocation by Resource The Over/Under Allocation by Resource report displays resource remaining capacity amounts by resource. The report displays amounts by week or month, and in total. The amounts may be displayed as hours or FTEs. This report allows you to drill down to the Allocation Detail by Resource subreport, by clicking on a resource name, to see more information about the resource capacity and demand. Allocation Detail by Resource Subreport The Allocation Detail by Resource subreport displays resource capacity and demand for each investment to which the resource is allocated. The subreport displays amounts by week or month, and in total. The amounts may be displayed as hours or FTEs. Chapter 5: Resource Management 33

Resource Availability The Resource Availability report displays available capacity amounts by resource. The report may be grouped by resource manager or primary role. The report displays amounts by week or month, and in total. The amounts may be displayed as hours or FTEs. Chapter 5: Resource Management 34

Chapter 6: Vendor Management This section contains the following topics: Xcelsius Dashboard Crystal Reports Xcelsius Dashboard The vendor management dashboard provides visibility into vendor headcount, actuals and allocation amounts across the resource pool of your organization. The dashboard includes: Top 10 Vendor Analysis Top 10 Vendor Analysis The Top 10 Vendor Analysis dashboard displays the ten vendors with the highest resource allocation amounts on projects. The dashboard presents a side-by-side graphical view of vendor actuals for the past six months and vendor allocations for the next six months. The dashboard also provides visibility into vendor headcount, actuals, and allocations displayed as pie charts. The amounts in this dashboard may be displayed as hours or FTEs. Chapter 6: Vendor Management 35

Crystal Reports The vendor management reports provide visibility into the actuals and allocations of vendor resources across the resource pool of your organization. The reports provide insight into the time entered by vendor resources across investments. They also present a view of vendor resource plan amounts across investments, compared to baseline amounts for those investments. The reports include: Vendor Baseline vs. Plan by Resource Vendor Actuals and Allocations by Resource Vendor Time Review by Resource Vendor Baseline vs. Plan by Resource The Vendor Baseline vs. Plan by Resource report displays baseline, actual, estimate, and variance amounts by resource across investments. The report is grouped by vendor to give you visibility into the variances for each vendor. The graph shows baseline versus estimate at completion by month. The amounts may be displayed as hours or FTEs. Chapter 6: Vendor Management 36

Vendor Actuals and Allocations by Resource The Vendor Actuals and Allocations by Resource report displays resource actuals and allocations across projects, grouped by vendor. This report displays actuals for the past six months and allocations for the next six months, starting with the current month. It has amounts by month and in total. The amounts may be displayed as hours or FTEs. Chapter 6: Vendor Management 37

Vendor Time Review by Resource The Vendor Time Review by Resource report displays timesheet entries for each resource, grouped by vendor. This report displays the hours entered on the timesheet by day and in total for each investment and task, as well as for each resource. Chapter 6: Vendor Management 38