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System Software Chapter 4 2014 by McGraw-Hill Education. This proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Competencies (Page 1 of 2) Describe the differences between system software and application software. Discuss the four types of system software. Discuss the basic functions, features, and categories of operating systems. Discuss mobile operating systems including Blackberry OS, ios, Android, Windows Phone, and WebOS. 2

Competencies (Page 2 of 2) Describe Windows, Mac OS, UNIX, Linux, and virtualization. Describe the purpose of utilities and utility suites. Identify the four most essential utilities. Discuss Windows utility programs. Describe device drivers, including Windows Add a Device Wizard and Update. 3

Introduction Computers are ubiquitous in our lives and we expect them to be there when we need them. We give little thought to the processes and programs running behind the scenes to keep them functioning effectively. Such programs (i.e. operating systems, utility programs, and device drivers) are the system software you learn about here. 4

System Software Handles the technical details Includes the operating system, utilities, device drivers, and language translators 5

Operating Systems A collection of programs that handle technical tasks Manage resources Provide user interface Run applications Examples: Windows 7 Mac OS X Also called the software environment or platform 6

Functions of an Operating System Manages computer resources Coordinate memory, processing, storage, printers and monitors Monitor system performance Schedule tasks Provide security Start-up the computer Provides user interface Graphical user interface (GUI) Runs applications Multitasking Foreground and background applications 7

Features of an Operating System Booting Features in common with application software Icons Pointer Windows Menus Tabs Dialog boxes Help Gesture Control Files and Folders 8

Categories of Operating Systems Three basic categories Embedded operating systems (handheld) Smartphones Cable TV tuner boxes Video game systems Network operating systems (linked computers) Windows Server, Linux, Unix OS stored on network server which coordinates all communication between the other computers Stand-alone operating systems (desktop) Also called client operating system 9

Mobile Operating Systems Mobile OS Embedded operating system in every smartphone Some of the best known Android BlackBerry OS ios WebOS Windows Phone 10

Virtualization Ability to support multiple operating systems on a single physical machine Virtualization software Each virtual machine appears as a separate independent computer Hyper-V Host operating system Guest operating system 11

Utilities Specialized programs to make computing easier Most essential utilities Troubleshooting or diagnostic programs Antivirus programs Backup programs File compression programs 12

Utility Suites Combine several programs into one package Less expensive Popular suites Bit Defender Norton Utilities ZoneAlarm 13

Making IT Work for You Windows Task Manager Has your computer ever just stopped responding? What do you do? Windows Task Manager is designed to help. 14

Device Drivers Allow communication between a device and the computer Loaded into memory each time a computer is started When a new device is added, new device drivers must be installed Add a Device Wizard step-by-step Windows already has many drivers within the system software 15

Careers In IT Computer support specialist provide technical support to customers and other users Resolve common networking problems and use troubleshooting programs to diagnose problems Employers look for a bachelors degree, good analytical and communication skills Computer support specialist can expect to earn $31K - $58K annually 16

A Look to the Future - IBM's Aware Supercomputer IBM s Automatic Computing Initiative (ACI) Handles time-consuming maintenance Self-regulating and virtually invisible Self-maintaining servers Self-repairing Self-updating Self-protecting 17

Open-Ended Questions (Page 1 of 2) Describe system software. Discuss each of the system programs. Define operating systems. Describe the basic features and the three categories of operating systems. What are mobile operating systems? Describe six leading mobile operating systems. 18

Open-Ended Questions (Page 2 of 2) What are desktop operating systems? Compare Windows, Mac OS, Linux and Chrome OS. Discuss virtualization. Discuss utilities. What are the most essential utilities? What is a utility suite? Explain the role of device drivers. Discuss the Add a Device Wizard and Windows Update. 19