Course/Program Credential(s): Credential Certificate Postsecondary Degree University Degree Other:

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1 Course Title: Information Technology Fundamentals Unit: Computer Basics Content Standard(s) and 1. Distinguish between input and output devices, including monitor, keyboard, mouse, and scanner. 2. Utilize mathematics skills to convert between two number systems, including decimal, binary, and hexadecimal. Learning Objective(s) and Essential Question(s): 1. Identify various types of input devices. 2. Demonstrate proper installation and configuration of input devices. 3. Demonstrate proper installation and configuration of output devices. 4. Identify the types of output devices. 5. Convert two number systems including decimal, binary and hexadecimal. How will future changes in input and output devices affect how people will process information? Why are number systems important in the computing process? Content 1. Types of Input Devices a. Keyboard b. Mouse c. Microphone d. Scanner e. Digital Cameras f. Webcam g. Barcode readers h. Fingerprint Scanners i. Other input devices 2. Types of Output Devices a. Monitors/Video Displays b. Printers c. Speakers d. Other output devices Suggested Instructional Activities Rigor & Relevance Framework (Quadrant) Demonstration Brainstorming/Discussion Field Trips Cooperative Learning Inquiry Worksheets Guided Practice Worksheets Guest Speaker Problem Based Learning Work-Based Learning Suggested Materials, Equipment and Technology Resources Support Materials Handouts Internet

2 3. Numbering Systems a. Types 1. Decimal 2. Binary 3. Hexadecimal b. Importance to the computing process c. Boolean operations Unit Assessment: Students will successfully demonstrate the connection, configuration and use of input and output devices. Students will create a sentence converting binary code to the correlating text. CTSO Activity: Students will prepare for Skills USA, FBLA are DECA competitive events associated with Information Technology. Culminating Product: Students will demonstrate a variety of installation, upgrade and troubleshooting activities on a PC with various software or hardware issues. Course/Program Credential(s): Credential Certificate Postsecondary Degree University Degree Other:

3 Course Title: Information Technology Fundamentals Unit: Hardware Installation Content Standard(s) and 3. Perform computer maintenance and upgrading of computer components and portable devices. 4. Practice basic procedures of installing configuring, optimizing, and upgrading printers and scanners. Learning Objective(s) and Essential Question(s): 1. Successfully install portable devices. 2. Use the troubleshooting process to assess various problems and determine necessary upgrades. 3. Upgrade or recommend upgrades of computer hardware to improve functionality. 4. Demonstrate the procedures for installing and configuring printers. 5. Demonstrate the procedures for installing and configuring scanners. Why is upgrading computer hardware and software a critical part of information technology management? What benefits or problems relate to the use of portable devices? Content 1. Maintaining computer components a. Upgrading hardware 1) Determine Processor Speed 2) Checking and upgrading RAM 3) Video Cards 4) Sound Cards 5) Motherboards 6) CPU 7) Other components, input and output devices b. Maintaining portable devices 1) Hard drives 2) Wireless Components 3) PDA/Smart Phones 4) Flash drives Suggested Instructional Activities Rigor & Relevance Framework (Quadrant) Simulations Demonstration Case Studies Brainstorming Laboratory Research Work-based Learning Suggested Materials, Equipment and Technology Resources Computers Internet Support Materials Lab Equipment Textbooks Computers PDA (optional) Scanner Printer

4 5) Media players 6) Other portable devices 2. Installing, configuring and optimizing a. Installing printers 1) Hardware 2) USB and Parallel Cabled 3) Appropriate drivers b. Installing scanners 1) Hardware a) USB or Parallel Cabled 2) Drivers 3) Scanning and OCR Software Unit Assessment: Demonstrations, Teacher observations, Quizzes, Simulations CTSO Activity: Students will prepare for Skills USA, FBLA are DECA competitive events associated with Information Technology. Culminating Product: Students will demonstrate a variety of installation, upgrade and troubleshooting activities on a PC with various software or hardware issues. Course/Program Credential(s): Credential Certificate Postsecondary Degree University Degree Other:

5 Course Title: Information Technology Fundamentals Unit: Software Installation Content Standard(s) and 5. Identify fundamentals of using operating systems. 6. Perform basic configuration and optimization by updating and upgrading operating systems. Learning Objective(s) and 1. Analyze the functions and purposes of an operating system. 2. Describe the evolution of operating systems. 3. Describe the primary types of operating systems. 4. Perform basic functions to configure or upgrade the operating system. Essential Question(s): How could changes in operating systems affect the way people use computers? Why is upgrading the operating system an important factor in effective computing? Content 1. The purpose of an Operating System. 2. Operating systems types: 3. History of operating systems 4. DOS systems 5. GUI systems a. MAC b. Windows c. Linux 6. Functions of an operating system 7. Graphical user interface components a. Tool bar, menu bar, title bar, status bar, help menus b. Initializing programs c. Multi-tasking Suggested Instructional Activities Rigor & Relevance Framework (Quadrant) Demonstrations Simulations Laboratory Instructional Technology Research Suggested Materials, Equipment and Technology Resources Support Materials CDs Lab Equipment Computers Internet Software Printer

6 d. File Management e. Programs 1) Installing 2) Use 3) Removal f. Control Panel g. Utilities h. Hardware installation i. Virus Protection j. Firewalls 8. Upgrading software a. Operating Systems b. ROM c. Drivers 1) Printer, Scanner, etc. 9. Application and Other software Unit Assessment: Quizzes, Demonstrations, Teacher observations CTSO Activity: Students will prepare for Skills USA, FBLA are DECA competitive events associated with Information Technology. Culminating Product: Students will demonstrate a variety of installation, upgrade and troubleshooting activities on a PC with various software or hardware issues. Course/Program Credential(s): Credential Certificate Postsecondary Degree University Degree Other:

7 Course Title: Information Technology Fundamentals Unit: Troubleshooting and Maintenance Content Standard(s) and Student will: 7. Utilize troubleshooting techniques for personal computer components and portable devices. 8. Perform preventive maintenance on personal computer components and portable devices, operating systems, and computer security systems. 9. Identify tools, diagnostic procedures, and troubleshooting techniques for operating systems, printers and scanners, and security. 10. Demonstrate the construction of a computer system, including the installation of hardware and software. 11. Demonstrate configuring, upgrading, and optimizing security. Learning Objective(s) and Essential Question(s): 1. Utilize troubleshooting methods for solving problems components and portable devices. 2. Demonstrate use of Windows Safe Mode in identifying problems. 3. Perform preventative maintenance on hardware. 4. Perform necessary software updates. 5. Identify processes needed to troubleshoot printer, scanner or security problems. 6. Describe the benefits of security and anti-virus software. How does preventative maintenance reduce the frequency of computer problems? Why is updated security software essential? How important is your skill level in troubleshooting computers? Content 1. Types of problems: 2. OS Setup Problems a. Memory problems b. Drivers 3. Startup Problems a. Hardware configuration problems b. Software and OS problems 4. Operational Problems a. Using applications b. Security problems c. Registry errors d. File operations Suggested Instructional Activities Rigor & Relevance Framework (Quadrant) Demonstrations Simulations Laboratory Research Guided Practice Cooperative Learning Project-based Learning Work-based Learning Suggested Materials, Equipment and Technology Resources Computers Simulation Software / Computer Kits Support Materials Handouts Web sites Internet

8 e. Printing f. Using portable devices 5. Upgrade problems a. Insufficient hard drive size b. Insufficient memory c. Incompatible device drivers d. Error codes 6. Troubleshooting: 7. Virus and Security problems 8. Safe Mode 9. Utilizing Windows Task Manger 10. Network Connections 11. System Tools a. Backup b. Control Panel c. Disk Cleanup d. Disk Defragmenter e. System Information f. System Restore 12. Checking hard drive space 13. Checking memory 14. Restoring registry 15. Upgrading 16. Hardware 17. Memory 18. Operating System Software 19. Application Software 20. Bios 21. Drivers 22. Building a computer: 23. Installing hardware a. Motherboard b. CPU c. RAM d. Other components 24. Installing software a. Operating Software b. Security Software

9 Unit Assessment: Performance Tasks, simulations, quizzes CTSO Activity: Students will prepare for participation in the FBLA, DECA or Skills USA competitive events. Culminating Product: Students will demonstrate a variety of installation, upgrade and troubleshooting activities on a PC with various software or hardware issues. Course/Program Credential(s): Credential Certificate Postsecondary Degree University Degree Other:

10 Course Title: Information Technology Fundamentals Unit: Career Opportunities Content Standard(s) and Student will: 12. Determine career and entrepreneurial opportunities, responsibilities, and educational and credentialing requirements related to the information technology industry. 13. Use communication skills effectively when communicating with customers and colleagues. 14. Exhibit job-related professional behavior, including confidentiality, respect for the customer and customer s property, and adherence to privacy laws. 15. Interpret research data to predict anticipated changes in computer systems. Learning Objective(s) and Essential Question(s): 1. Research employment opportunities related to technology support and services. 2. Research employment by industry. 3. Analyze recommended educational and certification credentials for networking professionals. 4. Design personal career pathway plans. 5. Discuss interviewing techniques. 6. Demonstrate professional communication skills with colleagues and customers. 7. Research new and emerging technologies to determine future trends. 8. Determine the impact of recently developed technologies. What are the dominant jobs within the region? How do you determine the needed degree/experience/certification employment requirements? How important is your skill level for IT occupations? Why is respect the privacy of a customer s property and information necessary? What pending changes in technology will affect careers in information technology and why is continuing education so important? Content 1. Employment and Careers a. Job Types 1) Network Analyst 2) Network Technician 3) Technical Support 4) Helpdesk Technician 5) Network Specialist 6) Technical Writer Suggested Instructional Activities Rigor & Relevance Framework (Quadrant) Research careers in Information Technology Support using the U.S. Department of Labor Bureau of Labor Statistics Occupational Outlook Handbook site Brainstorming Suggested Materials, Equipment and Technology Resources Computers Support Materials Handouts Web Sites

11 2. Job Demand by Industry (to include the industries dominant within the geographic area). 3. Requirements for IT careers: a. Education b. Salary c. Roles and Responsibilities d. Travel e. Working Independently f. Time Management g. Professional Credentials 4. Professional Communication a. Internal vs. External communications b. Handling irate customers c. Reading between the lines d. Questioning Types e. Open Ended f. Closed g. Nonverbal and verbal communication skills h. Professionalism 5. Predicting changes to computer systems a. Emerging technologies offering career opportunities b. Historical evolution of operative systems. c. Innovations to current hardware and software Case Studies Field Trips Mock Interviews Group investigation Observation logs Oral Presentation Research Role playing Work-based Learning Internet Unit Assessment: Oral presentation, Teacher observation, Performance Tasks, and Role Plays CTSO Activity: Students are required to wear business professional clothing during mock interviews in preparation for participation in the Skills USA, DECA or FBLA competitive events. Culminating Product: Students are to present information during a multimedia presentation.

12 Course/Program Credential(s): Credential Certificate Postsecondary Degree University Degree Other:

13 Course Title: Information Technology Fundamentals Unit: Network Basics Content Standard(s) and 16. Identify fundamental principles of networks. 17. Demonstrate configuring, optimizing and upgrading networks. 18. Identify tools, diagnostic procedures, and troubleshooting techniques for networks. Learning Objective(s) and 1. Define terms associated with networks. 2. Explain the purpose of networks. 3. Identify the components of a network. 4. Differentiate between wide are and local area networks. 5. Describe uses of networks. Essential Question(s): Why are networks a vital component of society? How do differing types of networks offer challenges for network security? Content 1. Terms a. LAN b. WAN c. NIC d. Protocols 1) TCP/IP 2) IPX/SPX 3) ICMP 4) UDP 5) RIP 6) BGP 7) HTTP 8) FTP e. PING Suggested Instructional Activities Rigor & Relevance Framework (Quadrant) Demonstration Guided Practice Cooperative Learning Instructional Technology Project-based Learning Work-based Learning Suggested Materials, Equipment and Technology Resources Support Materials Networking Equipment/Supplies Lab Equipment Computers Internet Software Printer Simulations

14 f. TELNET g. Media h. Routers i. Access Points j. Subnet Mask k. Hubs l. Switches m. Repeater n. Hosts o. VLAN 2. Troubleshooting a. IP Address b. Network Connections c. Wireless d. Ping e. IPCONFIG Wired Network Wireless Network Unit Assessment: Student demonstration, Quizzes, Teacher observations CTSO Activity: Students will prepare for Skills USA, FBLA are DECA competitive events associated with Information Technology. Culminating Product: Students will troubleshoot simulated or actual computer network problems. Course/Program Credential(s): Credential Certificate Postsecondary Degree University Degree Other: